Microsoft Remote Desktop app ios7 to Windows 8.1 Pro

For anyone using an iPad to remote desktop to your Windows 8.1 pro 64 bit computer, I recently posted the following distress call in the Microsoft Community Windows - Windows 8.1 - Other Windows apps by Microsoft - Other.
A Microsoft Support Engineer there suggested I post it here instead. The 1st part is the distress part, the 2nd part is how I finally solved it and then a different problem started ...
Part 1
Help, I'm going crazy trying to get this Microsoft Remote Desktop app on ios7 to connect to my computer running Windows 8.1.
I've added my computer name, user name and password, but even though it starts to connect it never does and gives me an error message saying:
Timeout while resolving hostname
I've set up my computer to allow remote connections and allow connections only from computers running blah, blah, blah.
What am I doing wrong?
In the past I was able to use logmein free without any problems until they stopped the free version. I can also get through using Team Viewer, so why won't the RD Client app work?
Part 2
Doesn't matter now as I ended up working out that it didn't work with my computer name. What I had to do is go to cmd and type ipconfig to find
the right ip address and insert it where it asked for computer name and it worked! Of course, then it kept disconnecting, so I've totally abandoned it and will use Team Viewer instead (until I'm willing to try again). 
So that's where I'm up to.
I didn't find anything useful in this TechNet article: http://technet.microsoft.com/en-us/library/dn473013.aspx
So any suggestions on how to make Microsoft's RD Client app on ios work without disconnecting all the time?

Hi,
For this issue,as Milos said,using the host name requires your network to resolve the host name properly through DNS.
So this issue is related to DNS.In many home network configurations only the IP address will work properly.
Regarding DNS,I suggest you check the configuration on the ipad.
Regarding how to add host name to IOS,I suggest you contact apple support for help.
Regards,
Kelvin Xu
TechNet Community Support

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    [2014-Mar-27 19:48:56] RDP (0): --- BEGIN INTERFACE LIST ---
    [2014-Mar-27 19:48:56] RDP (0): lo0 af=18  addr= netmask=
    [2014-Mar-27 19:48:56] RDP (0): lo0 af=30 (AF_INET6)  addr=::1 netmask=ffff:ffff:ffff:ffff:ffff:ffff:ffff:ffff
    [2014-Mar-27 19:48:56] RDP (0): lo0 af=2 (AF_INET)  addr=127.0.0.1 netmask=255.0.0.0
    [2014-Mar-27 19:48:56] RDP (0): lo0 af=30 (AF_INET6)  addr=fe80::1%lo0 netmask=ffff:ffff:ffff:ffff::
    [2014-Mar-27 19:48:56] RDP (0): gif0 af=18  addr= netmask=
    [2014-Mar-27 19:48:56] RDP (0): stf0 af=18  addr= netmask=
    [2014-Mar-27 19:48:56] RDP (0): en0 af=18  addr= netmask=
    [2014-Mar-27 19:48:56] RDP (0): en1 af=18  addr= netmask=
    [2014-Mar-27 19:48:56] RDP (0): en1 af=30 (AF_INET6)  addr=fe80::226:bbff:fe00:c3d7%en1
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    [2014-Mar-27 19:48:56] RDP (0): en1 af=2 (AF_INET)  addr=192.168.0.89 netmask=255.255.255.0
    [2014-Mar-27 19:48:56] RDP (0): fw0 af=18  addr= netmask=
    [2014-Mar-27 19:48:56] RDP (0): p2p0 af=18  addr= netmask=
    [2014-Mar-27 19:48:56] RDP (0): utun0 af=18  addr= netmask=
    [2014-Mar-27 19:48:56] RDP (0): utun0 af=30 (AF_INET6)  addr=fe80::e1eb:119:5ad9:da9%utun0
    netmask=ffff:ffff:ffff:ffff::
    [2014-Mar-27 19:48:56] RDP (0): utun0 af=30 (AF_INET6)  addr=fdce:4b1d:30c:78f8:e1eb:119:5ad9:da9
    netmask=ffff:ffff:ffff:ffff::
    [2014-Mar-27 19:48:56] RDP (0): --- END INTERFACE LIST ---
    [2014-Mar-27 19:48:56] RDP (0): ----- BEGIN ACTIVE CONNECTION -----
    [2014-Mar-27 19:48:56] RDP (0): client version: 8.0.24428
    [2014-Mar-27 19:48:56] RDP (0): Protocol state changed to: ProtocolConnectingNetwork(1)
    [2014-Mar-27 19:48:56] RDP (0): Resolved '10.1.10.11' to '10.1.10.11' using NameResolveMethod_DNS(1)
    [2014-Mar-27 19:49:04] RDP (0): Protocol state changed to: ProtocolDisconnected(8)
    [2014-Mar-27 19:49:04] RDP (0): ------ END ACTIVE CONNECTION ------
    [2014-Mar-27 19:49:04] RDP (0): --- BEGIN INTERFACE LIST ---
    [2014-Mar-27 19:49:04] RDP (0): lo0 af=18  addr= netmask=
    [2014-Mar-27 19:49:04] RDP (0): lo0 af=30 (AF_INET6)  addr=::1 netmask=ffff:ffff:ffff:ffff:ffff:ffff:ffff:ffff
    [2014-Mar-27 19:49:04] RDP (0): lo0 af=2 (AF_INET)  addr=127.0.0.1 netmask=255.0.0.0
    [2014-Mar-27 19:49:04] RDP (0): lo0 af=30 (AF_INET6)  addr=fe80::1%lo0 netmask=ffff:ffff:ffff:ffff::
    [2014-Mar-27 19:49:04] RDP (0): gif0 af=18  addr= netmask=
    [2014-Mar-27 19:49:04] RDP (0): stf0 af=18  addr= netmask=
    [2014-Mar-27 19:49:04] RDP (0): en0 af=18  addr= netmask=
    [2014-Mar-27 19:49:04] RDP (0): en1 af=18  addr= netmask=
    [2014-Mar-27 19:49:04] RDP (0): en1 af=30 (AF_INET6)  addr=fe80::226:bbff:fe00:c3d7%en1
    netmask=ffff:ffff:ffff:ffff::
    [2014-Mar-27 19:49:04] RDP (0): en1 af=2 (AF_INET)  addr=192.168.0.89 netmask=255.255.255.0
    [2014-Mar-27 19:49:04] RDP (0): fw0 af=18  addr= netmask=
    [2014-Mar-27 19:49:04] RDP (0): p2p0 af=18  addr= netmask=
    [2014-Mar-27 19:49:04] RDP (0): utun0 af=18  addr= netmask=
    [2014-Mar-27 19:49:04] RDP (0): utun0 af=30 (AF_INET6)  addr=fe80::e1eb:119:5ad9:da9%utun0
    netmask=ffff:ffff:ffff:ffff::
    [2014-Mar-27 19:49:04] RDP (0): utun0 af=30 (AF_INET6)  addr=fdce:4b1d:30c:78f8:e1eb:119:5ad9:da9
    netmask=ffff:ffff:ffff:ffff::
    [2014-Mar-27 19:49:04] RDP (0): --- END INTERFACE LIST ---
    [2014-Mar-27 19:49:04] RDP (0): ----- BEGIN ACTIVE CONNECTION -----
    [2014-Mar-27 19:49:04] RDP (0): client version: 8.0.24428
    [2014-Mar-27 19:49:05] RDP (0): Protocol state changed to: ProtocolConnectingNetwork(1)
    [2014-Mar-27 19:49:05] RDP (0): Resolved 'javpeds.com' to '70.88.173.126' using NameResolveMethod_DNS(1)
    [2014-Mar-27 19:49:05] RDP (0): Resolved 'javpeds.com' to '70.88.173.126' using NameResolveMethod_DNS(1)
    [2014-Mar-27 19:49:07] RDP (0): Exception caught: Exception in file '../../librdp/private/httpendpoint.cpp' at line 209
        User Message : The gateway failed to connect with the message:
    500 Internal Server Error
    [2014-Mar-27 19:49:07] RDP (0): Exception caught: Exception in file '../../librdp/private/httpendpoint.cpp' at line 209
        User Message : The gateway failed to connect with the message:
    500 Internal Server Error
    [2014-Mar-27 19:49:07] RDP (0): Protocol state changed to: ProtocolDisconnecting(7)
    [2014-Mar-27 19:49:07] RDP (0): Protocol state changed to: ProtocolDisconnected(8)
    [2014-Mar-27 19:49:07] RDP (0): ------ END ACTIVE CONNECTION ------
    [2014-Mar-27 19:49:15] RDP (0): *** Application terminated ***
    [2014-Mar-29 12:03:43] RDP (0): Final rdp configuration used: gatewayhostname:s:javpeds.com
    screen mode id:i:2
    use multimon:i:0
    session bpp:i:24
    full address:s:10.1.10.11
    audiomode:i:2
    username:s:javpeds\ptraquair
    disable wallpaper:i:0
    disable full window drag:i:0
    disable menu anims:i:0
    disable themes:i:0
    alternate shell:s:
    shell working directory:s:
    authentication level:i:2
    connect to console:i:0
    gatewayusagemethod:i:1
    disable cursor setting:i:0
    allow font smoothing:i:1
    allow desktop com"font-family:'SF Cartoonist Hand';font-size:18px;line-height:normal;" />bookmarktype:i:3
    use redirection server name:i:0
    [2014-Mar-29 12:03:43] RDP (0): --- BEGIN INTERFACE LIST ---
    [2014-Mar-29 12:03:43] RDP (0): lo0 af=18  addr= netmask=
    [2014-Mar-29 12:03:43] RDP (0): lo0 af=30 (AF_INET6)  addr=::1 netmask=ffff:ffff:ffff:ffff:ffff:ffff:ffff:ffff
    [2014-Mar-29 12:03:43] RDP (0): lo0 af=2 (AF_INET)  addr=127.0.0.1 netmask=255.0.0.0
    [2014-Mar-29 12:03:43] RDP (0): lo0 af=30 (AF_INET6)  addr=fe80::1%lo0 netmask=ffff:ffff:ffff:ffff::
    [2014-Mar-29 12:03:43] RDP (0): gif0 af=18  addr= netmask=
    [2014-Mar-29 12:03:43] RDP (0): stf0 af=18  addr= netmask=
    [2014-Mar-29 12:03:43] RDP (0): en0 af=18  addr= netmask=
    [2014-Mar-29 12:03:43] RDP (0): en1 af=18  addr= netmask=
    [2014-Mar-29 12:03:43] RDP (0): en1 af=30 (AF_INET6)  addr=fe80::226:bbff:fe00:c3d7%en1
    netmask=ffff:ffff:ffff:ffff::
    [2014-Mar-29 12:03:43] RDP (0): en1 af=2 (AF_INET)  addr=192.168.1.29 netmask=255.255.255.0
    [2014-Mar-29 12:03:43] RDP (0): fw0 af=18  addr= netmask=
    [2014-Mar-29 12:03:43] RDP (0): p2p0 af=18  addr= netmask=
    [2014-Mar-29 12:03:43] RDP (0): utun0 af=18  addr= netmask=
    [2014-Mar-29 12:03:43] RDP (0): utun0 af=30 (AF_INET6)  addr=fe80::c852:1a8d:126a:a88a%utun0
    netmask=ffff:ffff:ffff:ffff::
    [2014-Mar-29 12:03:43] RDP (0): utun0 af=30 (AF_INET6)  addr=fdce:4b1d:30c:78f8:c852:1a8d:126a:a88a
    netmask=ffff:ffff:ffff:ffff::
    [2014-Mar-29 12:03:43] RDP (0): --- END INTERFACE LIST ---
    [2014-Mar-29 12:03:43] RDP (0): ----- BEGIN ACTIVE CONNECTION -----
    [2014-Mar-29 12:03:43] RDP (0): client version: 8.0.24428
    [2014-Mar-29 12:03:44] RDP (0): Protocol state changed to: ProtocolConnectingNetwork(1)
    [2014-Mar-29 12:03:44] RDP (0): Resolved '10.1.10.11' to '10.1.10.11' using NameResolveMethod_DNS(1)
    [2014-Mar-29 12:03:52] RDP (0): Protocol state changed to: ProtocolDisconnected(8)
    [2014-Mar-29 12:03:52] RDP (0): ------ END ACTIVE CONNECTION ------
    [2014-Mar-29 12:03:52] RDP (0): --- BEGIN INTERFACE LIST ---
    [2014-Mar-29 12:03:52] RDP (0): lo0 af=18  addr= netmask=
    [2014-Mar-29 12:03:52] RDP (0): lo0 af=30 (AF_INET6)  addr=::1 netmask=ffff:ffff:ffff:ffff:ffff:ffff:ffff:ffff
    [2014-Mar-29 12:03:52] RDP (0): lo0 af=2 (AF_INET)  addr=127.0.0.1 netmask=255.0.0.0
    [2014-Mar-29 12:03:52] RDP (0): lo0 af=30 (AF_INET6)  addr=fe80::1%lo0 netmask=ffff:ffff:ffff:ffff::
    [2014-Mar-29 12:03:52] RDP (0): gif0 af=18  addr= netmask=
    [2014-Mar-29 12:03:52] RDP (0): stf0 af=18  addr= netmask=
    [2014-Mar-29 12:03:52] RDP (0): en0 af=18  addr= netmask=
    [2014-Mar-29 12:03:52] RDP (0): en1 af=18  addr= netmask=
    [2014-Mar-29 12:03:52] RDP (0): en1 af=30 (AF_INET6)  addr=fe80::226:bbff:fe00:c3d7%en1
    netmask=ffff:ffff:ffff:ffff::
    [2014-Mar-29 12:03:52] RDP (0): en1 af=2 (AF_INET)  addr=192.168.1.29 netmask=255.255.255.0
    [2014-Mar-29 12:03:52] RDP (0): fw0 af=18  addr= netmask=
    [2014-Mar-29 12:03:52] RDP (0): p2p0 af=18  addr= netmask=
    [2014-Mar-29 12:03:52] RDP (0): utun0 af=18  addr= netmask=
    [2014-Mar-29 12:03:52] RDP (0): utun0 af=30 (AF_INET6)  addr=fe80::c852:1a8d:126a:a88a%utun0
    netmask=ffff:ffff:ffff:ffff::
    [2014-Mar-29 12:03:52] RDP (0): utun0 af=30 (AF_INET6)  addr=fdce:4b1d:30c:78f8:c852:1a8d:126a:a88a
    netmask=ffff:ffff:ffff:ffff::
    [2014-Mar-29 12:03:52] RDP (0): --- END INTERFACE LIST ---
    [2014-Mar-29 12:03:52] RDP (0): ----- BEGIN ACTIVE CONNECTION -----
    [2014-Mar-29 12:03:52] RDP (0): client version: 8.0.24428
    [2014-Mar-29 12:03:52] RDP (0): Protocol state changed to: ProtocolConnectingNetwork(1)
    [2014-Mar-29 12:03:52] RDP (0): Resolved 'javpeds.com' to '70.88.173.126' using NameResolveMethod_DNS(1)
    [2014-Mar-29 12:03:52] RDP (0): Resolved 'javpeds.com' to '70.88.173.126' using NameResolveMethod_DNS(1)
    [2014-Mar-29 12:03:53] RDP (0): Exception caught: Exception in file '../../librdp/private/httpendpoint.cpp' at line 209
        User Message : The gateway failed to connect with the message:
    500 Internal Server Error
    [2014-Mar-29 12:03:53] RDP (0): Exception caught: Exception in file '../../librdp/private/httpendpoint.cpp' at line 209
        User Message : The gateway failed to connect with the message:
    500 Internal Server Error
    [2014-Mar-29 12:03:53] RDP (0): Protocol state changed to: ProtocolDisconnecting(7)
    [2014-Mar-29 12:03:53] RDP (0): Protocol state changed to: ProtocolDisconnected(8)
    [2014-Mar-29 12:03:53] RDP (0): ------ END ACTIVE CONNECTION ------
    [2014-Mar-29 12:04:24] RDP (0): *** Application terminated ***
    [2014-Mar-29 12:53:47] RDP (0): Final rdp configuration used: gatewayhostname:s:javpeds.com
    screen mode id:i:2
    use multimon:i:0
    session bpp:i:24
    full address:s:10.1.10.11
    audiomode:i:2
    username:s:javpeds\ptraquair
    disable wallpaper:i:0
    disable full window drag:i:0
    disable menu anims:i:0
    disable themes:i:0
    alternate shell:s:
    shell working directory:s:
    authentication level:i:2
    connect to console:i:0
    gatewayusagemethod:i:1
    disable cursor setting:i:0
    allow font smoothing:i:1
    allow desktop com"font-family:'SF Cartoonist Hand';font-size:18px;line-height:normal;" />bookmarktype:i:3
    use redirection server name:i:0
    [2014-Mar-29 12:53:47] RDP (0): --- BEGIN INTERFACE LIST ---
    [2014-Mar-29 12:53:47] RDP (0): lo0 af=18  addr= netmask=
    [2014-Mar-29 12:53:47] RDP (0): lo0 af=30 (AF_INET6)  addr=::1 netmask=ffff:ffff:ffff:ffff:ffff:ffff:ffff:ffff
    [2014-Mar-29 12:53:47] RDP (0): lo0 af=2 (AF_INET)  addr=127.0.0.1 netmask=255.0.0.0
    [2014-Mar-29 12:53:47] RDP (0): lo0 af=30 (AF_INET6)  addr=fe80::1%lo0 netmask=ffff:ffff:ffff:ffff::
    [2014-Mar-29 12:53:47] RDP (0): gif0 af=18  addr= netmask=
    [2014-Mar-29 12:53:47] RDP (0): stf0 af=18  addr= netmask=
    [2014-Mar-29 12:53:47] RDP (0): en0 af=18  addr= netmask=
    [2014-Mar-29 12:53:47] RDP (0): en1 af=18  addr= netmask=
    [2014-Mar-29 12:53:47] RDP (0): en1 af=30 (AF_INET6)  addr=fe80::226:bbff:fe00:c3d7%en1
    netmask=ffff:ffff:ffff:ffff::
    [2014-Mar-29 12:53:47] RDP (0): en1 af=2 (AF_INET)  addr=10.59.1.176 netmask=255.255.255.0
    [2014-Mar-29 12:53:47] RDP (0): fw0 af=18  addr= netmask=
    [2014-Mar-29 12:53:47] RDP (0): p2p0 af=18  addr= netmask=
    [2014-Mar-29 12:53:47] RDP (0): utun0 af=18  addr= netmask=
    [2014-Mar-29 12:53:47] RDP (0): utun0 af=30 (AF_INET6)  addr=fe80::e590:f4:e6f3:79ee%utun0
    netmask=ffff:ffff:ffff:ffff::
    [2014-Mar-29 12:53:47] RDP (0): utun0 af=30 (AF_INET6)  addr=fdce:4b1d:30c:78f8:e590:f4:e6f3:79ee
    netmask=ffff:ffff:ffff:ffff::
    [2014-Mar-29 12:53:47] RDP (0): --- END INTERFACE LIST ---
    [2014-Mar-29 12:53:47] RDP (0): ----- BEGIN ACTIVE CONNECTION -----
    [2014-Mar-29 12:53:47] RDP (0): client version: 8.0.24428
    [2014-Mar-29 12:53:47] RDP (0): Protocol state changed to: ProtocolConnectingNetwork(1)
    [2014-Mar-29 12:53:47] RDP (0): Resolved '10.1.10.11' to '10.1.10.11' using NameResolveMethod_DNS(1)
    [2014-Mar-29 12:53:55] RDP (0): Protocol state changed to: ProtocolDisconnected(8)
    [2014-Mar-29 12:53:55] RDP (0): ------ END ACTIVE CONNECTION ------
    [2014-Mar-29 12:53:55] RDP (0): --- BEGIN INTERFACE LIST ---
    [2014-Mar-29 12:53:55] RDP (0): lo0 af=18  addr= netmask=
    [2014-Mar-29 12:53:55] RDP (0): lo0 af=30 (AF_INET6)  addr=::1 netmask=ffff:ffff:ffff:ffff:ffff:ffff:ffff:ffff
    [2014-Mar-29 12:53:55] RDP (0): lo0 af=2 (AF_INET)  addr=127.0.0.1 netmask=255.0.0.0
    [2014-Mar-29 12:53:55] RDP (0): lo0 af=30 (AF_INET6)  addr=fe80::1%lo0 netmask=ffff:ffff:ffff:ffff::
    [2014-Mar-29 12:53:55] RDP (0): gif0 af=18  addr= netmask=
    [2014-Mar-29 12:53:55] RDP (0): stf0 af=18  addr= netmask=
    [2014-Mar-29 12:53:55] RDP (0): en0 af=18  addr= netmask=
    [2014-Mar-29 12:53:55] RDP (0): en1 af=18  addr= netmask=
    [2014-Mar-29 12:53:55] RDP (0): en1 af=30 (AF_INET6)  addr=fe80::226:bbff:fe00:c3d7%en1
    netmask=ffff:ffff:ffff:ffff::
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    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

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    Thanks.
    Jeremy Wu
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    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

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