Microsoft says my 8.1 installed when I bought HP is not eligible for free win10?

I used to have a free win10 confirmation on my desktop it is no gone and when I click the one next to update it says my OS is not eligible for free upgrade to win10.Any suggestions how to get around this.

Olddomer, welcome to the forum. I suggest using this page to reserve your copy of Win 10. Please click the "Thumbs up + button" if I have helped you and click "Accept as Solution" if your problem is solved.

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When I try to set up my phone it says this device is not eligible for free iCloud account

When I try to set up my phone it says this device is not eligible for free iCloud account

Import them to your computer as discussed here: http://support.apple.com/kb/HT4083, then either delete them from your phone or exclude the camera roll from your iCloud backup by going to Settings>iCloud>Storage & Backup>Manage Storage, tap the name of your phone under Backups, then turn Camera Roll to Off under Backup Options.
Also check Settings>General>Usage to see how much availble space is on your phone. If you have to delete apps in order to take photos, you may be out of space on your phone. If so, you need to delete something in order to create more space.

HT201398 I downloaded the imovie when I bought my iPad mini 2 for free, but now I can't download it again

I downloaded the iMovie when I bought my iPad mini 2, but now I can't download it again. I have iMovie on my computer and I can download it to my tablet from computer, but not from AppStore.

Greetings kokakos,
Welcome to the Apple Support Communities!
I understand that you downloaded iMovie on your iPad for free when you purchased your iPad, but now you cannot download it again for free. It sounds to me like your iPad may be currently using a different Apple ID that initially downloaded iMovie. As the attached article suggests, I would first make sure you are using the same Apple ID to download past purchases. The term purchases also refers to free applications that were downloaded using your Apple ID.
Download past purchases - Apple Support
Sign in with the Apple ID that you used for the original purchase. Use these steps to see which Apple ID you used to download an item.
Cheers,
Joe

HT204407 I can no longer login. It says my apple ID is valid but this iPhone is not qualified for free iCloud service. I only have this one iphone

I used to be able to use but this last week I can't. Have tried deleting app and reinstalling but still have the same problem. Help!!

When you say "deleting app", which app are you talking about? And what, exactly, is the error message you are getting and from which app?

Is there any way to purchase upgrade when PC is NOT eligible for free upgrade

Hi...
I bought my pavilion dv5 1 month to soon to get the free upgrade... Now i'm wondering if HP gives the same upgrade option to people who want to upgrade and will pay for it... I know I can buy Windows 7 on a DVD, but there's no drivers on it, and I was told by HP support that the drivers from the HP download site might not work properly on a standalone Windows 7
So is there any way to get upgrade by paying for it... Maybe HP has some buyable upgrade kit?
Sincerely
DCNR

When HP has Windows 7 drivers available, they will certainly work with a conventional Microsoft Windows 7 Upgrade version.
Carey Frisch
Microsoft MVP
Windows Expert - Consumer

My phone is saying No SIM card installed, when I clearly have my SIM inserted?

My phone is saying No SIM card installed, when I clearly have my SIM inserted. I can't make or receive calls. What can I do to fix this?

Did you already try to remove it and put it back again?
When changing the SIM card, power off the device prior to opening the SIM tray. After you have changed the SIM card for your iPhone you may need to reconnect it to iTunes.
iPhone keeps a record of previously inserted SIM cards, but if the carrier name of your SIM does not show up in the status bar after you changed the SIM you will need to reconnect iPhone to iTunes. If you do not connect iPhone to iTunes after changing or reinserting the SIM, iPhone may not work as expected.
If iPhone does not work with the SIM card after connecting to iTunes, you might need to restore your iPhone. Consult the iPhone User's Guide for more information on iTunes and iPhone.
If your iPhone does not show up in iTunes (on the left hand side of the iTunes window under Devices), please see the following links for assistance:
iPhone: Not recognized in iTunes for Mac OS X
iPhone: Not recognized in iTunes for Windows
copied from http://support.apple.com/kb/HT2309 About swapping SIM cards
If this does not work, contact your provider, maybe your SIM is damaged.

When i try to download iphoto ( wich was already pre installed when i bought my macpro) it says "These apps cannot be accepted on this computer." HELP ME PLEASE!!!!!! thanks MacBook Pro, Mac OS X (10.7.3)

when i try to download iphoto ( wich was already pre installed when i bought my MacBookPro) it says "These apps cannot be accepted on this computer." HELP ME PLEASE!!!!!!
MacBook Pro, Mac OS X (10.7.3)

Hey there! So, I already contacted Mac App Store support several times, the response:
- "Apple is currently working toward a resolution for the issue you have reported. You will receive an email after the matter has been investigated and further information is available.
Thank you for your patience. Apple wants your iTunes experience to be as enjoyable as possible"
I answered I really needed it, and if they knew the estimated time it would take to solve the issue. Here's the last response.
- "According to your previous correspondence, you have not been able to install iLife after reinstalling OS X Lion. I understand that this issue is under investigation, and that you would like to know the amount of time needed to find a resolution. As a fellow iTunes customer, I certainly understand that you need to use iPhoto for professional reasons, and I'll gladly help you to resolve this problem.
Unfortunately, I am unable to give you the exact amount of time this issue could take. I do assure you that our engineers are currently working towards a resolution. "
I'm going to an Apple Sotre Genius today, in 2 hours. I'll keep updated!!

My mac says that iPhoto is installing, when it isn't

Hi All - my macbook pro - which I recently updated to Mavericks, says my iPhoto is installing - when it clearly isn't. I can't access my photos. Can anyone please help?
Thanks

I tried that - it didn't work.
But what I noticed is that in the App store - if I look under 'Purchased' it shows that iPhoto's installation was 'Paused'. But when I clicked to restart downloading, it just says 'Waiting' - but goes no further.
Would another download of the Operating System help?

Creative cloud says after effects is installed when it really is not.

Creative cloud says after effects is installed when it really is not.

Hi Ryan P,
Please follow the steps in the below link as it may help ;
http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
Thanks,
Manish Sharma

Final Cut Express installed when I bought my machine will not open, can not find any upgrades

Final Cut Express installed when I bought my machine will not open, can not find any upgrades. I am working on Mac Os10.6.8.
It always worked before.

There are no upgrades to FCE any longer. Apple has discontinued the product. If you need to reinstall the version you have from the original install discs, use this app to uninstall it first: http://www.digitalrebellion.com/fcsremover/
-DH

Hi I'm trying to buy the £26 a month adobe subscription but when I enter my serial number it says I'm not eligible for this offer. I purchased CS4 so thought that would qualify for eligibility?

Hi I'm trying to buy the £26 a month adobe subscription but when I enter my serial number it says I'm not eligible for this offer. I purchased CS4 so thought that would qualify for eligibility.
Does anyone have an idea why the product I purchased (CS4) is not eligible?

Hi Louise,
Is your CS4 serial number registered to same adobe id with which you are trying to place the order?
This offer is not available to Education, OEM, or volume licensing customers.
You can send your CS4 license key to me in a private message if you want me to check its configuration.
Here are the Terms and Conditions-
Terms and Conditions | Adobe
Thanks!
Gurpreet

SP1 to R2 Upgrade - The installed Version of SQL Server is not supported for the operational database

Hello,
Am trying to upgrade a SCOM SP1 environment to SCOM R2( 3 MGT servers, 1 GW and 2 Web console boxes )
The prerequisites are failing and it is stating the following ;
Operational Database SQL Version Check - The installed Version of SQL Server is not supported for the operational database
Data Warehouse SQL Version Check - The installed Version of SQL Server is not supported for the data warehouse
The SQL servers are running SQL 2012 SP1 64 Enterprise, which is compatible.
All other pre-upgrade tasks have been done.
Help appreciated!

I'm having the exact same issue, I believe. I think that Tubble has problem with SCOM 2012. Not 2007.
I've checked the compatibility list for both SCOM 2012 SP1 and R2. All newer Windows Server and SQL versions are supported. We're running the SQL 2012 SP1 x64 Standard edition on a Windows Server 2012 Standard.
I even tried to move the database from SQL 2012 to an older SQL 2008 R2, but that's not supported either. Only upgrading. Not downgrading.
So, I started checking the opsMgrSetupWizard.log file for clues. And the error message was there as well. But the reason why it says not supported is that it can't get the info about the OS version, so I guess it assumes the OS version is to low. The RPC
service can not be reached.
[10:29:11]: Error: :GetRemoteOSVersion(): Threw Exception.Type: System.Runtime.InteropServices.COMException, Exception Error Code: 0x800706BA, Exception.Message: The RPC server is unavailable. (Exception from HRESULT: 0x800706BA)
[10:29:11]: Error: :StackTrace: at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo)
at System.Management.ManagementScope.InitializeGuts(Object o)
at System.Management.ManagementScope.Initialize()
at System.Management.ManagementObjectSearcher.Initialize()
at System.Management.ManagementObjectSearcher.Get()
at Microsoft.EnterpriseManagement.OperationsManager.Setup.Common.SetupValidationHelpers.GetRemoteOSVersion(String remoteComputer)
[10:29:11]: Debug: :IsSQLOnAValidComputer: remote OS version string was null or empty.
[10:29:11]: Error: :Error:IsValidSQLVersionCheck: SqlServer OS version is too low.
[10:29:11]: Debug: :**************************************************
[10:29:11]: Error: :<![CDATA[CheckPrerequisites: Logic Type:and IsValidOMDBSQLVersionCheck: 2]]>
[10:29:11]: Error: :
[10:29:11]: Error: :CheckPrerequisites: OMDBSqlVersionCheckTitle: Failed
[10:29:11]: Error: :
[10:29:11]: Debug: :**************************************************
[10:29:33]: Error: :GetRemoteOSVersion(): Threw Exception.Type: System.Runtime.InteropServices.COMException, Exception Error Code: 0x800706BA, Exception.Message: The RPC server is unavailable. (Exception from HRESULT: 0x800706BA)
[10:29:33]: Error: :StackTrace: at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo)
at System.Management.ManagementScope.InitializeGuts(Object o)
at System.Management.ManagementScope.Initialize()
at System.Management.ManagementObjectSearcher.Initialize()
at System.Management.ManagementObjectSearcher.Get()
at Microsoft.EnterpriseManagement.OperationsManager.Setup.Common.SetupValidationHelpers.GetRemoteOSVersion(String remoteComputer)
[10:29:33]: Debug: :IsSQLOnAValidComputer: remote OS version string was null or empty.
[10:29:33]: Error: :Error:IsValidSQLVersionCheck: SqlServer OS version is too low.
[10:29:33]: Debug: :**************************************************
So, in our case this was just a FW that was blocking some high ports between management server and SQL. I believe TCP port 135 also needs to be open.
Let's hope this fixes your issue as well, Tubble.
Have a great day!

Problem with IPad , did an update as requested now it does nothing, but display a graphic that shows I should connect to ITunes . So I connect it to my IMac run ITunes nothing happens. Try restore pop up says not eligible for restore.

Wow what a pile of crap you must wade through to ask a question .
Ok so the problem is I did an update on my IPad and now it does nothing but show a graphic showing the power cable connecting to ITunes
So I connect iPad to my IMac and prompt iTunes nothing happens. So I try sinc nothing happens.
So I try restore and the popup says I am not eligible for restore.
What is going on with this stupid machine

Machines are incapable of being stupid. Not so of their operators.
Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
   1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
       other end of the cable connected to your computer's USB port.
   2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
       until the red slider appears, then slide the slider. Wait for the device to turn off.
              * If you cannot turn off the device using the slider, press and hold the
                Sleep/Wake and Home buttons at the same time. When the device turns off,
                release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
       device. The device should turn on. Note: If you see the battery charge warning,
       let the device charge for at least ten minutes to ensure that the battery has some
       charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
       When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

ITunes keeps saying iPhone not eligible for the requested build

iTunes keeps saying iPhone not eligible for the requested build after downloading the update directly through itunes with the lateset version of itunes.

Here are some suggestions for your error message, copied from
iTunes: Specific update-and-restore error messages and advanced troubleshooting
This device is not eligible for the requested build: Also sometimes displayed as an "error 3194." If you receive this alert, update to the latest version of iTunes. Third-party security software or router security settings can also cause this issue. To resolve this, follow Troubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to performunauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. First you must uninstall the unauthorized modification software from the computer, then edit out the "gs.apple.com" redirect from the hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart. Also, using an older or modified .ipsw file can cause this issue. Try moving the current .ipsw file, or try restoring in a new user to ensure that iTunes downloads a new .ipsw.

Partner signup for Intune - your existing Microsoft Online Services account is not eligible for one or more partner benefits

When trying to add my Partner Intune rights to my Microsoft Online services account, I get the error;
Note: your existing Microsoft Online Services account is not eligible for one or more partner benefits.
Learn more
Does anybody know how to work around this?

Hi Mathew, this worked for me:
1. Sign into your Microsoft Partner account
2. Go to Orders & Benefits
3. Select Download Software
4. Click on Microsoft Online Services
5. Under MPN Online Services click Expand products
6. You should see Windows Intune click this
7. There is one final link to click
This should add you Intune licenses to your portal
Martin

Microsoft says my 8.1 installed when I bought HP is not eligible for free win10?

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