Microsoft surface and laser jet 2420

i have a microsoft surface tablet. when i try to install my laser jet 2420, it installs it under "other devices" instead of under printers. is there a way to move it?

Hi,
Can you see "HP Printer Control" app ? Your printer should be in that group. You can move icon from other area to that group. Please use the following information:
http://www.microsoft.com/surface/en-au/support/apps-and-windows-store/start-and-close-apps
Regards.
BH
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Network Card for HP Laser Jet 2420

What type of network card do I need do I buy to put this printer on a network?

Hi,
Sorry, looks like no other choice since they (all models of the series) shown on the following links:
http://h10010.www1.hp.com/wwpc/au/en/sm/WF10a/18972-18972-3328059-3328066-3328066-416419.html
http://h10010.www1.hp.com/wwpc/us/en/sm/WF13a/18972-236251-236263-14638-f51-416419.html
Regards.
BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Adobe microsoft surface

I try to pen a pdf doc on microsoft surface, and this message appears :To view the full contents of this document, you need a later version of the PDF viewer. You can upgrade to the latest version of Adobe Reader from www.adobe.com/products/acrobat/readstep2.html For further support, go to www.adobe.com/support/products/acrreader.html, on the given links there is nothing for microsoft surface, help me please

david.zaprosyan wrote:
I try to pen a pdf doc...
I don't know what this means. Are you trying to view an online PDF? If so, in what browser?
Do you have Adobe Reader Touch installed?

Photoshop CS5 with Microsoft Surface

Can anyone share their experiences with Microsoft Surface and Photoshop CS5 since the pen has been "fixed" . I have been using Wacom Bamboo with a PC and would like something more portable for travel.

Windows 7 x64 is a separate build from Windows 7 32 bit. Windows 7 Ultimate comes with BOTH.
There isn't a separate package of Photoshop CS5 for 32 bit or 64 bit. Photoshop (since CS4) installs both 32 bit and 64 bit software on a 64 bit Windows system, or only 32 bit software on a 32 bit Windows system.
Photoshop CS5 is fine with every variant of Windows 7.
Photoshop CS5 is reportedly fine with modern AMD processors, though I have only used Intel.
The detailed system requirements are here: http://www.adobe.com/products/photoshop/photoshop/systemreqs/
My own (personal, subjective) opinion is that ATI (AMD) video interfaces are better than nVidia.
Hope this answers your questions.
-Noel

Microsoft Surface

I have just purchased a Microsoft Surface, and was wondering how I can install Photoshop?

Assuming you bought a Surface Pro, and not an RT, the easiest way is to download Photoshop from Creative Cloud, then install from the downloaded file. If you're downloading using another machine, you can copy the installation file over your network or put the file on a USB drive and install from there. If you go that route, use a USB 3.0 drive, since the Surface Pro supports it. The speed is much faster than 2.0.

Help, Upgraded to Yosemite and now my HP Laser jet 1320 printer will not work!

Two days ago I upgraded to Yosemite on my Imac. Now my HP 1320 Laser jet will not print at all!!! I need a printer for my eBay business ASAP and this is not good. The printer is a driver version 19.8 Is it compatible with the new program? I am so frustrated.

Hello k1watt,
Thanks for using Apple Support Communities.
From your post I see that you're unable to print to your HP LaserJet 1320 series after upgrading to Yosemite on your Mac. I defintely understand how frustrating this is, especially since printing is vital to your business. The printer driver version 19.8 is the most current version available. To troubleshoot the issue however where you're unable to print, please follow the steps in the article below.
USB printers and Bonjour-enabled network printers
Follow these steps until the issue is addressed:
Make sure that the printer is powered on, has ink / toner, and that there are no alerts on the printer’s control panel.Note:If you cannot clear an alert on the printer's control panel, stop here and check the printer's documentation or contact the manufacturer for support.
Ensure the printer is properly connected to a USB port on the Mac or AirPort base station / Time Capsule. If the printer is a network-capable printer, make sure that it is properly connected to your home network.
UseSoftware Update to find and install the latest available updates. If an update is installed, see if the issue persists.
Open the Print & Scan pane or Print & Fax (Snow Leopard) pane in System Preferences.
Deletethe affected printer, thenaddthe printer again.
If the issue persists, try these additional steps:
Resetthe printing system, then add the printer again.
If the issue still persists,resetthe printing system again. Download and installyour printer's drivers. Then, add the printer again.
Contact the printer vendor or visit their website for further assistance.
Troubleshooting printer issues in OS X - Apple Support
OS X: Printer and scanner software available for download - Apple Support
Take care,
Alex H.

HP 1100A Laser Jet printer and Vista

Has anyone had success using a HP1100A laser jet with the Vista operating system? I had it working for a short period, but then it just stoped printing. I used an adaptor cable to match the printer to a USB port. I then installed a parallel port card to the computer. Still no luck printing. I can hook the 1100A to a computer with XP and it works fine. Vista does not recogonize the 1100A. I had a neighbor who is a computer programer look at it and he says the computer is not communicating with the printer. He tried using several different drivers from the HP website, plus tried using the disk that came with the printer, all without success.
This question was solved.
View Solution.

Here's the page I was looking for:
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c00867904
I configured my 1100 as a 1000. If you follow the directions this should take care of it. I'm not sure if I lost any of the functionality, but I do know I'm now using my Business Inkjet 1100 as intended with Vista even though HP says this model isn't supported in Vista 64bit. I'm a much happier camper now. I'm not sure if this was the printer you were talking about or not. Good luck.

HP Laser Jet 1320n and mac os 10.7.4

When trying to add the 1320n Laser Jet printer to my computer it says "The selected printer software is available from Apple - Click to download and add this printer." When I do this a Set Up window appears then I receive the message: "The software for this printer is currently unavailable. Please contact the printer's manufacturer for the latest software." I have used this printer in the past with this computer. The IP address was recently changed - so I had to add the printer again and am now receiving this message. Thanks!

Hi,
You may temporarly connect the printer to your Mac using USB, then click the Apple icon and install the latest HP Update, it should bypass this kind of error..
Alternatively you may download and install the package below:
http://support.apple.com/kb/DL907
Once completing the isntallation fo to System Preferences > Print & Scan. click the plus sign and the printer should be added successfully.
Please let me know of any issue,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Microsoft Surface Pro 3 and Access

Currently, we are using a handheld unit to collect process data from our line which is then uploaded into our Quality Access database via ODBC link. we are upgrading computers and plan to change this handheld to a Microsoft Surface Pro 3.
Question: What would be easiest method to link or upload process data on the Surface Pro to our existing Access quality database.
1. Put a local copy of our database on the tablet then export to the database or use an append query?

Hi plottster,
Since this question is related to Access database and Cross-platform migration usually need software rebuild for compatibility, our help might be limited.
we suggest you refer to office TechNet forum for more advices because if you have question about Access database on Microsoft platform, you might get more helpful information there
https://social.technet.microsoft.com/Forums/office/en-US/home?category=officeitpro
If you have question about development on Microsoft platform, we suggest you ask for more advices from MSDN forum
https://social.msdn.microsoft.com/Forums/en-US/home?forum=adodotnetdataproviders
Regards
D. Wu

Mac OSx 10.8.5 and HP laser jet 2100M printer w/ driver version 19.8--Doesn't print!

I've got a macbook pro with Mac OSx 10.8.5. I've successfully printed with my HP Laser jet 2100M printer until recently. The driver version is 19.8. I don't know what changed but about a month ago the printer says "printing--connected to printer" but it never prints. What do I need to do to get my printer and my macbook to communicate again and start printing? I also have a mac mini desktop running on mac osx 10.7.5 and it doesn't talk to the HP Laser jet 2100M either (also driver 19.8.Please, can you tell me how configure so these macs will be able to print to my printer?

I have had a similar issue with my HP LaserJet 1320 printer on OS X 10.8. On certain PDF files (only those that I have tested so far), the data will send fine from the computer (and the job goes away) but the printer balks and drops the print job on its end. It's only when I save it as an image in Preview and then print will it work (advice from this forum post). However, when I updated the driver from 19.8 to 19.13 (in the Apple Software Update), it seemed to fix it. Do you know what changed between 19.8 to 19.13?

Laser Jet 1536dnf MFP says memory low and will not print

Laser Jet 1536dnf MFP says memory low and will not print. Have tried hard disconnect and restart. Error persists.

Hey , Welcome to the HP Support Forum. I hope you enjoy your experience here. I see that you're encountering the memory is low error status on your LaserJet Pro 1536dnf MFP. I would like to help. For this particular error, I have found the NVRAM Initialization type of reset to be beneficial in restoring functionality. Note that completing this step will reset your printer's wireless configuration, ePrint address, and other customized printer settings. If you have created a custom @hpeprint.com address it will be permanently erased. For more information on custom ePrint addresses, click here. As HP does not typically make the steps for this type of reset available publicly, I will private message you the instructions you need. Please let me know the result of your troubleshooting by responding to this post. If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below and clicking to accept this solution. Thank you for posting in the HP Support Forum. Have a great day!

HP Laser jet 5550 offline and wont respond! Help!

It would be appropriate to supply us more details, and maybe tell us what you've tried to do so far.1 - You have removed both the electrical connections as well as those to the network and the computer? He has solved, at least in part?2 - Have you taken steps to verify when the last maintenance was performed, or at least a thorough cleaning?2 - How long does the printer, and how many prints have performed so far?3 - You have to hand its specific manual? It seems to me the ver. Q3713-90965 since 2005.EDIT: A thumb, I would say a problem of lack of adequate power supply, or the presence of false contacts due to accumulation of dust. I recommend a thorough cleaning, trying to use a HEPA vacuum, or not downwind.

We have a HP 5550 laser jet printer which is appearing offline, the 2 green lights and the amber light are all on. And the LED screen is on but with nothing appearing on there, just the back light. Any help would be greatly appreciated?
This topic first appeared in the Spiceworks Community

Faint blue speckles and lines appear all over printed documents, Laser Jet CP3525dn

Dear Toner Problem Community,
Every time I print, faint blue speckles appear all over my document. When I print in mass, blue lines also begin to appear at around page 34, and double blue lines begin to appear around page 62. I performed "Process Cleaning" three times with no difference. Someone suggested vacuuming out excess toner, but I pulled out the cartridge and don't see any excess toner. Please help. Thank you!

PrepressPro1 wrote:
<snipped>... so if your looking for this forum to play detective and tell you who in your workflow set the elements to overprint, I don't think this can be done. I don't think I have ever seen Illustrator set any elements to overprint all by its self. <snipped>
Hi PrepressPro...
Many thanks for your earlier inputs, but not quite sure where you got the idea that i want someone or anyone to play detective... i've understood the Overprint problem... and moved on. If anything, maybe i was just musing and wondering if any particular action turns on "Overprint Fill"...
Or maybe, i was referring to the second question which has not been resolved yet... Quoting it below for easy reference:
++++
The other issue...
Same black background(s)... placed Photoshop file/s with a transparent background... Prints fine at the printers (various machines and media) ... But on the laserprinter an HP Color Laser Jet CP1510 series, there's a dark patch around the image (the actual file area).
++++
To elaborate, the pix above are product shots which have been cut out and placed on a transparent background... The PS file is then placed in AI CS4 with the object option selected to maintain transparency. The transparent area is printing darker on the printer above. But is fine when sent to commerciqal printers...
Attached is a scan of the problem...

FAX through HP laser jet 3050 which is connected on a Windows Network. I m also connected to this Network and i print through HP LJ 3050. How can i sent fax through HP LJ 3050?

HOW can i sent FAX through HP laser jet 3050 which is connected on a Windows Network.
I m also connected to this Network and i print through HP LJ 3050. How can i sent fax through HP LJ 3050?

Welcome to Apple Support Communities.
Apparently there is no HP software support for the HP 3050 fax or scan functions with OS X 'Lion' 10.7:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c02950970 #A1
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?&objectID=c0292511 4
Alternatives?
1) Run a Windows client on the Mac using Boot Camp or one of the available virtualization programs like Parallels, VMware Fusion, and others so you can run the latest Windows print/fax/scan driver.
2) If your Mac hardware supports an older OS X version, downgrade to one (Snow Leopard?) that still had support for print, fax and scan.
3) Buy a newer printer. A 2007 model is 5+ years old, and should now be fully depreciated in a business.

Any idea why I can't print using Photoshop Elements 13 and an HP Color Laser Jet printer?

Windows 7 with Photoshop Elements 13 - Recently purchased Elements 13 and haven't been able to print! I have an HP Color Laser Jet CMI1312nfi MFP and printed fine last year with a trial version of Elements 12. I keep getting errors saying "the saved print information is an incompatible version. It has been set to default values" as well as "default printer could not be opened." I downloaded an update to the driver for the printer today but still no luck. Any other ideas?

I ended up reinstalling the drivers for the Canon from the original CD and that took care of it. Normally I can just copy the PPDs for our particular printers to the PPD folder in the Library/Printers/PPDs folder and it works fine, but for some reason this machine decided it needed everything reinstalled. It's working now.

Microsoft surface and laser jet 2420

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