Microsoft Windows - Intrastat Has Stopped Working error message...

Hi Experts,
When running the Intrastat Declaration Report the following error window box pops up:
Microsoft Windows
Intrastat For Business One Has Stopped  Working
Windows can check online for a solution to the problem
-> Check on line for a solution and close the program
-> Close the program
Problem Signature:
Problem Event Name:  BEX
Application Name: BN_Intrastat.exe
Application Version: 8.80.229.0
Application Timestamp: 4db5952d
Fault Module Name:  MSVCR80.dll
Fault Module Version:  8.0.50727.4053
Fault Module Timestamp:  4a594c79
Exception Offset:  0000eb46
Exception Code:  c000000d
Please can you help me with this one please?
It's SAP 8.8
Many thanks in advance for any help!
Caroline

Hi Caroline,
Your question belongs to 3rd arty add-on forum. I will move it there after few days.
To give you a tip: try restart everything to see if problem could be gone away. If not, you have to do a clean reinstall for the add-on.
Thanks,
Gordon

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