Microsoft wireless mobile mouse 4000 issue

My wife has a 4-year old MacBook Pro running 10.6 (can't get her to change...).  We recently had to replace her MS Wireless Mobile Mouse 4000--we've both used these for years.  We're having an issue with hers...the left button won't go "back" in Safari (or any other program for that matter) and I've tried everything, including assigning the proper keystroke to the button, etc.  When I look at her Microsoft Mouse preference panel, it does not show the correct mouse, having an extra button.  I've downloaded the latest version of their intellimouse software and it doesn't matter.  When I try to get mouse info from the preference panel it tells me it can't see a mouse connected.  Anyone got any ideas?
Thanks in advance.
Rocketman

" When I try to get mouse info from the preference panel it tells me it can't see a mouse connected.  "
Did you replace the USB receiver as well? The receiver needs to be paired with the new mouse.

Similar Messages

  • Microsoft Wireless Mobile Mouse 4000 button problems

    Hello,
    I had been using a Microsoft Mobile Mouse 4000 (black) with my Mac Pro 2009 running OSX Mavericks. The mouse was at least four years old. The mouse's scroll wheel has stopped working, so I replaced the mouse with a white version of the same model.
    However, when I began using the new mouse, it's "button 3" on the left side, which is supposed to be used to go back in web browsers, functioned as the wheel button (middle-click). The wheel button also used the middle-click designation (which is fine.
    I've tried the following with no resolution:
    Attempt to change mouse features in System Preferences/Microsoft Mouse (with Intellipoint 8.2 for Mac). Though labels indeed changed, functions remained unaltered.
    Uninstall/reinstall Intellipoint 8.2 for Mac. Functions remained unaltered.
    Reset PRAM (thought I'd try it). Functions remained unaltered.
    Frustrated, I switched back to the old mouse (just plugged it in, no changes to software). It functions as it had previously- all buttons work as they ought, but scroll does not work.
    Any help getting this newer mouse of the same model number to work on my Mac would be greatly appreciated.

    Ask Microsoft or install different mouse control software such as my personal favorite: SteerMouse 4.1.8.

  • [SOLVED] Microsoft Wireless Mobile Mouse 3500 scroll does not working

    Hello,
    I bought recently a Mobile Mouse 3500 from Microsoft. Anything working fine unless the mouse scroll. Below my xorg.conf mouse section:
    Section "InputDevice"
    Identifier "Mouse0"
    Driver "mouse"
    Option "Protocol" "ImPS/2"
    Option "Device" "/dev/input/mice"
    Option "ZAxisMapping" "6 7"
    I tried to change to 4 5 6 7 but nothing happened
    Anyone know anything about it ?
    ---------- edit ----------
    I'm a amateur hehehe
    Option "ZAxisMapping" "4 5"
    Done.
    Last edited by hlegius (2011-11-08 20:49:59)

    Ask Microsoft or install different mouse control software such as my personal favorite: SteerMouse 4.1.8.

  • Microsoft Wireless Mobile Mouse 6000

    Hey guys... I have the mouse in the title. When using illustrator, after effects, and premiere the mouse lags when scrolling. Aka i have to scroll many times for it to scroll once. This is weird because it works fine and is very sensitive in photoshop and indesign. I tried changing all mouse options, and updating to the newest software.. any ideas?

    Might possibly be a conflict with a plug in or corrupt font cache or you need to reset the pefernces. What platform if Windws jacob shuld be around soon to instruct you about reseting the preferences if  a Mac then go to Users/Username/Library/Preferences/Adobe Illustrator CS (#) Settings folder and trash the whole settings folder.
    Usually you can just hold dwn the Command Option Shift keys while launching Illustrator but in this case I do not think that alone would work.
    You can try it though and on windows I believe the keys are Control Alt Shift but Jacob will correct me if i am wrong.

  • Mobile mouse 4000 horizontal wheel scroll doesn't work with Publisher 2007 or 2010

    I installed a new Mobile Mouse 4000 on my W7 64 bit Dell laptop.  Installed Microsoft Mouse and Keyboard Center,  Drivers are up to date. The horizontal scrolling via lateral press on the wheel does not work properly with
    Publisher 2010 or 2007.  The scroll bar moves, but not the graphic. It works properly with Word and Excel.  Is this mouse not compatible with Publisher?  I have uninstalled and reinstalled the mouse and the mouse software.

    That's correct. Also, same problem with the same mouse on another laptop running W8.1. I tried your suggestion and Ctrl + Left and Right Arrow moves the graphic OK. I have since tried the mouse with Adobe Photoshop Elements 12 and found that the lateral
    press on the wheel has no effect at all. The mouse software (Microsoft Mouse and Keyboard Center) has a selection box for applications that do not respond properly to wheel scrolling; I selected Publisher and Photoshop from the list but this had no effect
    either. The horizontal scroll works properly with MS Picture Manager, Power Point and Access in addition to Excel and Word. Publisher is the only Office app that has a problem. The Office suite on the W8 laptop is a new install with all current updates. I
    ran MS Office Diagnostis which said it repaired some issues, but didn't solve the Publisher scroll problem.

  • Syncing Microsoft Wireless Laser Mouse 8000

    I was wondering if the Microsoft Wireless Laser Mouse 8000 could be synced to the Mac with Apple's bluetooth technology. Microsoft has provided a USB bluetooth device, but I was wondering if I could use the Bluetooth Setup Assistant to set up this particular device. Everytime I try, it says "Device not found." I have installed the Microsoft IntelliPoint software that came with the mouse.

    You're really asking in the wrong place: iSync is a Mac OS X application used to synchronize contact, event and task information with selected mobile handsets, smartphones and Palm handheld organizers.
    Instead, you should post a query in the Bluetooth forum, here.

  • Keynote and Microsoft Wireless Presenter Mouse 8000

    Hey folks,
    i seached on this in the forum, but actually did not find any hints about my problem.
    So I switched from PowerPoint to Keynote some weeks ago and got to do my first big presentation with Keynote in some days. I am amazed by the possibilities Keynote offers.
    Still, I am stuck with a problem:
    I am using the Microsoft Wireless Presenter Mouse 8000 with its original MS drivers. I am just amazed by that piece of hardware. For those who dont know it: Its a Laptop Mouse which you can flip. On the downside, you've got presenter controls like Forward/Back/Play/Louder and a laser pointer button. You can easily switch between mouse mode and presenter mode, so you dont hit mouse buttons accidentially when presenting and vice versa.
    With PowerPoint, it just works as it should. With Keynote, it doesn't work. The only thing that works it to change the volume and the play/pause button. Anyway, Keynote does not react to it.
    Somebody encountered that problem before?
    Thanks
    Thorben

    I'm running into that problem right now. I really like the mouse, but I've got to get it working with Keynote, else, I'll have to return the product.
    I've tried using Steermouse, but it doesn't seem to be able to remap those those "Presenter" keys. The analysis is able to read the button presses, but the driver isn't able to remap.
    If anyone knows of a workaround, please let me know! I'll try Applescript and some other things, but I'm about to give it up and just get a separate presentation tool.
    Thanks in advance.

  • Pair mouse ... Microsoft Wireless laser Mouse 8000

    I , i have a Macbook pro 2011 and i upgrade the osx to yosemite 10.10 ... after that i can not connect my Microsoft Wireless laser Mouse 8000 ... any help ??
    Thanks

    Have your tried this before
    By Alvaro Becerra
    Hi, I tried all the tricks listed here with no luck, but I think I've finally found the solution.
    Try using "any device" option, then, when the assistant tries to pair with the device, there's a button called "passkey options", click it and then select the option "Don't use a passkey".
    The mouse will pair successfully. Mine is working great on my iMac.
    from post: http://discussions.apple.com/thread.jspa?threadID=1504954

  • Microsoft Wireless Laser Mouse 8000 and Leopard/Mac

    I wasn't able to get my Microsoft Wireless Laser Mouse 8000 working under 10.4 but am trying again with Leopard - so far fruitlessly. With the latest version of Intellipoint for Mac (6.2.2) installed, my bluetooth seteup assistant will find the mouse when it's in pairing mode - but when it attempts to pair using an empty passkey it always fails.
    Help please!

    I just got this mouse and DID successfully PAIR it with my Macbook.
    I did these steps.
    1. Install Intellipoint 6.2.2
    2. Connect it using the supplied dongle. It should work fine.
    3. After you have tested it with that, remove the dongle and go to set up bluetooth device from the Bluetooth menu option (enable this in system preferences).
    4. On the setup choose Mouse (not Any Device like I saw in some other posts)
    5. Click Continue and while it is searching, press and HOLD the pairing button on the mouse. The battery display should be solid green while you are doing this (not green and red). After a few seconds, the display should say "Microsoft Wireless Laser 8000" mouse is found.
    6. Click Continue, and it will attempt to connect and pair. Again, press and HOLD the pairing button on the mouse while it is doing this. If successful, it should then show up as paired in the bluetooth pref pane (see image below).
    http://coolmacguy.com/images/misc/mouse.png

  • Miksi hiiri Wireless Mobile Mouse 3000 v2.0 ovat hitaita Firefox 8. ???? -Internet Explorer 9 toimii normaalisti, on hidas vain uusi Firefox ... I

    Why mouse Wireless Mobile Mouse 3000 v2.0 are slow Firefox 8. ???? -Internet Explorer 9 is functioning normally, is slow only in new Firefox... i

  • Cannot pair microsoft Wireless Laser Mouse 8000

    Have been trying to pair microsoft Wireless Laser Mouse 8000 in Leopard 10.5.6 in a Macbook, the latest Mac Mini & a G4 mini to no avail, all have failed to be paired in the very last step of the bluetooth step up, but were able to do so in boot camp windows, so it should not be the problem with the bluetooth, anyone can help? thanx.....

    Have your tried this before
    By Alvaro Becerra
    Hi, I tried all the tricks listed here with no luck, but I think I've finally found the solution.
    Try using "any device" option, then, when the assistant tries to pair with the device, there's a button called "passkey options", click it and then select the option "Don't use a passkey".
    The mouse will pair successfully. Mine is working great on my iMac.
    from post: http://discussions.apple.com/thread.jspa?threadID=1504954

  • Microsoft Wireless Optical Mouse dead

    I got what a Microsoft Notebook Wireless Optical Mouse back in May I think it was, worked great and loved it until yesterday, now it is unresponsive. I've "reset" it. Tried it on several different machines including Windows XP, all the same results, simply no response. System profiler recognizes the receiver is there. I guess it just died, too soon for that, bummed. Any ideas? I'm going to beat on it and possible freeze it for fun since I have nothing to loose.

    My problem is kinda similar. After a pretty severe problem with the Mac the other day (and doing an Archive and Install of OSX 10.4) I have found my MS Wireless Optical Mouse 2.0 is not working properly. Basically I cannot designate the buttons to do what I want them to do. I have tried the MS software (Intellipoint 5.1) and USB Overdrive (10.4) both of which I have used successfully in the past. However, with USB O/D installed every button becomes a control + click. With the MS software it just ignores my preferences.
    Anyone have any ideas on how to get round this, it is very frustrating not having the buttons do what I am used to them doing.

  • Microsoft Wireless Laser Mouse 5000

    I unwrapped a new MS Wireless Laser Mouse 5000. It appears to have a plastic wrap on the top. Like the cling wrap on some electronic items. It doesn't seem to want to come off. The sides are the same texture as other MS mice. Anyone else seen this plastic cover and tried to remove it? I don't want to damage the surface.
    Thanks,
    - Craig

    Found out that it has a slick finish.

  • Microsoft Wireless Laser Mouse 8000 cannot be paired on Leopard

    Hi,
    I could connect my Microsoft WLM 8000 on Leopard but I could not pair it. Everything is working fine, including buttons configuration, except when I have to restart my computer... my BT connection brakes and the mouse stops working. Note: I am not using BT receptor that comes with the mouse.
    I have tried to set up bluetooth device using all types of passkey configuration (available on any device option) and did not get success on it - always I receive an error message.
    Could someone help me on this matter?
    Thanks

    I've found a band-aid...
    1. Go to system preferences then bluetooth;
    2. Click on advanced button;
    3. Deselect the first option to avoid BT assistant at start-up;
    You will need to click 3-4 times until your mouse becomes stable.
    I hope somebody finds out a definitive solution.

  • How do I uninstall a MS wireless mobile mouse 3000 from Mac Mini. It overwrites my trackpad till I log in

    I installed this mouse prior to getting the Apple Bluetooth trackpad. And the trackpad works fine, once i've logged in, but not until then. The Trackpad pointer will navigate OK, but won't register a click.I must use the mouse to click my sign-in icon. I've searched all through the hard drive, looking for files that may be associated with it, but its not an area I'm comfortable (or experienced) in. Any help would be appreciated. Thanks

    The Mac mini is not going to be able to use the Dell docking station itself, due to
    the Mac mini is not a laptop
    it does not have a docking connector
    However you might be able to achieve what you want with a KVM (Keyboard, Video, and Mouse) switchbox which would sit between the dock and Mac mini and the Screen/Keyboard/Mouse.
    For this to be as easy as possible, both computers need to be using the same types of connections, so that means USB for the keyboard and mouse, and ideally DVI for the monitor. I am using a dock with a Dell laptop and the dock does have a DVI connection as well as a VGA connection so yours might as well.
    You would then need a KVM switchbox with USB and DVI connections. This one would be a suitable example http://www.amazon.com/TRENDnet-2-Port-Switch-Audio-TK-214i/dp/B004L62KN4/ref=sr_ 1_4?s=electronics&ie=UTF8&qid=1322228493&sr=1-4 you don't have to use the audio connections.
    In theory you could use a VGA adaptor on the Mac mini to make both use VGA but widespread reports suggest VGA on the latest Mac mini is very unrealiable.

Maybe you are looking for

  • Urgent !please help!! how to get children component in encodeBegin()?

    hello all how can get children component in encodeBegin()?because when encodebegin the tree is not constituted so i can't get children component,how to solve? please help!

  • HT5858 When I press the app store app on my ipad

    When I press the app store app on my ipad, one of my previous purchases appears in the middle of the page.  I can't remove it so I can purchase more apps.  What do I need to do?

  • Simple but elusive question

    I have a master/detail form. Upon updating a row in the detail block, I need to update a table which is different from both the master and detail tables. so far the insert and delete operations are working fine (I use post_insert and post_delete), bu

  • OS X 10.5.3 Update (Memory Issue)

    Went through some misery the last couple of days after updating to 10.5.3 Adobe CS 3 would literally crash on opening. I tried uninstalling CS 3 and manually removing all existence of it and doing several reinstalls only to have it fail each time. Wh

  • Encore CS3/Windows XP Access Denied error...?

    I'm running XP version 5.1 SP3.  I'm trying to build a project, but I keep getting the Access Denied error message.  I've read the fix for Vista, but I don't have the options listed.  This is my first time using Encore, but I know co-workers have suc