Microsoft Word 2004 crashes repeatedly
Hello. I am running Word 2004 on an older Mac G4. It is running OS X 10.4.11.
Word has been continuously crashing for months. I tried repairing permissions, trashing Office and reinstalling a new version of it (which makes me think it's not Word with the problem), and trashing the preferences. None of this has helped and it still sporadically crashes (and doesn't save what I've been working on) which is extremely hindering my work.
Any suggestions on what else I can do to try and fix the problem or even figure out what the problem is? It just crashes and that screen that says "Microsoft Word unexpectedly quit" comes up.
Thank you!
Hi,
I was wondering if you were able to resolve the issue. I recently had my computer in for repairs. They've changed the hard drive and erased my whole data which I asked to be saved. Anyway, since then word 2004 is acting weird and keeps crashing every 10-15 seconds. My main use of the computer is for word processing and it is dead to me now. Apple "genious' says it is a problem with Microsoft and not them. But it was working just fine before they replaced the hard drive and update the system
now, I am even more hesitating to update leopard which I heard similar problems occurring with Office.
To be honest, without the Office, MAC has no charm for me. I exchange files with PC users and I need my computer to do that easily.
So, anyway, have you had any luck to fix it? Please let me know. I desperately need help!
Similar Messages
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Microsoft Word 2004 crashes on opening
This appears to be quite common, endemic even on macs. Having posted a question on Mactopia - no response - I thought I would try the Mac forum, as it is a program made for Macs. Anyway, when I click on word, it crashes. Can anyone please help? I have repaired permissions, switched off, checked fonts and searched for an answer, but to no avail. All other Microsoft programs open normally. The message I get is as follows:
Microsoft Error Reporting log version: 1.0
Error Signature:
Exception: EXCBADACCESS
Date/Time: 2009-04-05 09:10:25 +1000
Application Name: Microsoft Word
Application Version: 11.5.3.081112
Module Name: unknown
Module Version: unknown
Module Offset: unknown
Extra app info: Reg=English Loc=0x0409
Thread 0 crashed:
# 1 0x077fc778 in ( + 0x00000000)
# 2 0x077fc75c in ( + 0x00000000)
# 3 0x0783706c in ( + 0x00000000)
# 4 0x077ba35c in .InitAppInfo__Fv + 0x0000010C ( + 0x00000000)
# 5 0x077b9ec8 in .MTAPIGetAppFunctionalityImp + 0x00000058 ( + 0x00000000)
# 6 0x078524cc in ( + 0x00000000)
# 7 0x07849da8 in ( + 0x00000000)
# 8 0x078524cc in ( + 0x00000000)
# 9 0x01afa2e0 in ( + 0x00000000)
# 10 0x12fc3768 in (VBE + 0x0019b818)
# 11 0x12fb0ff0 in (VBE + 0x001890a0)
# 12 0x12fc3184 in (VBE + 0x0019b234)
# 13 0x12fb0ff0 in (VBE + 0x001890a0)
# 14 0x12fc3184 in (VBE + 0x0019b234)
# 15 0x12fb0ff0 in (VBE + 0x001890a0)
# 16 0x12fc3184 in (VBE + 0x0019b234)
# 17 0x12fb0ff0 in (VBE + 0x001890a0)
# 18 0x01a892c0 in ( + 0x00000000)
# 19 0x07749c5c in ( + 0x00000000)
# 20 0x07749e2c in ( + 0x00000000)
# 21 0x12fcf1c0 in (VBE + 0x001a7270)
# 22 0x12f9acd0 in (VBE + 0x00172d80)
# 23 0x12e96488 in (VBE + 0x0006e538)
# 24 0x02524e54 in (Microsoft Word + 0x00505394)
# 25 0x02524f34 in (Microsoft Word + 0x00505474)
# 26 0x02416388 in (Microsoft Word + 0x003f68c8)
# 27 0x021d53a8 in (Microsoft Word + 0x001b58e8)
# 28 0x0209735c in (Microsoft Word + 0x0007789c)
# 29 0x027290c0 in (Microsoft Word + 0x00709600)
# 30 0x02816a7c in (Microsoft Word + 0x007f6fbc)
# 31 0x020f2b48 in (Microsoft Word + 0x000d3088)
# 32 0x020f2ab0 in (Microsoft Word + 0x000d2ff0)
# 33 0x0203e1e8 in (Microsoft Word + 0x0001e728)
# 34 0x02022cfc in (Microsoft Word + 0x0000323c)
# 35 0x02020380 in (Microsoft Word + 0x000008c0)
# 36 0x03072470 in (MicrosoftOffice2001Z + 0x0000cec0)
# 37 0x020200d4 in (Microsoft Word + 0x00000614)
# 38 0x02b0a26c in (Microsoft Word + 0x00aea7ac)
PPC Thread State:
srr0: 0x077fc778 srr1: 0x0200f030 vrsave: 0x00000000
xer: 0x00000004 lr: 0x077fc75c ctr: 0x9ff16df8 mq:0x00000000
r0: 0x00000000 r1: 0xbfff1a20 r2: 0x0759c000 r3:0x00000000
r4: 0x075d45f8 r5: 0xbfff1bb8 r6: 0x00000000 r7:0xeeeeeee1
r8: 0x000001f7 r9: 0x5548544d r10: 0x000001a0 r11:0xafaa9e70
r12: 0x9ff16df8 r13: 0x00000060 r14: 0x00000050 r15:0x0000000c
r16: 0x01b09010 r17: 0x00000000 r18: 0x076687d8 r19:0x067bafc0
r20: 0x00000c88 r21: 0x01a5c88c r22: 0x067baf10 r23:0x00000000
r24: 0x0000056c r25: 0xffffffff r26: 0x068193d8 r27:0xbfff1b00
r28: 0xbfff1c2c r29: 0xbfff1bb8 r30: 0x075bb8cc r31:0xbfff1c2c
Thread 1:
# 1 0x9fe2cdf8 in mach_waituntil + 0x00000008 (libSystem.B.dylib + 0x00040df8)
# 2 0x9fe2cbc4 in _nanosleep + 0x00000184 (libSystem.B.dylib + 0x00040bc4)
# 3 0x9fe2c9ec in _sleep + 0x0000008C (libSystem.B.dylib + 0x000409ec)
# 4 0x0078c15c in _MerpUnregisterCFMFragment + 0x00000BAC (ShMem + 0x0006715c)
# 5 0x0078b628 in _MerpUnregisterCFMFragment + 0x00000078 (ShMem + 0x00066628)
# 6 0x0078b754 in _MerpUnregisterCFMFragment + 0x000001A4 (ShMem + 0x00066754)
# 7 0x0078c234 in _MerpUnregisterCFMFragment + 0x00000C84 (ShMem + 0x00067234)
# 8 0x9fe17904 in _pthreadbody + 0x0000005C (libSystem.B.dylib + 0x0002b904)
PPC Thread State:
srr0: 0x9fe2cdf8 srr1: 0x0000f030 vrsave: 0x00000000
xer: 0x00000004 lr: 0x9fe2cbc4 ctr: 0x9fe2cdf0 mq:0x00000000
r0: 0xffffffa6 r1: 0xf0080a40 r2: 0x02794079 r3:0x00000005
r4: 0x971e0This appears to be quite common, endemic even on macs
I have rarely seen any posts to that effect!
it is a program made for Macs
By Microsoft.
I am running the same version of Word (and the rest of Office) and they have never crashed in three years of use on Tiger and 3 months on Leopard.
What operating system are you using?
For how long has this been going on?
Do you use Macros?
It may be worth using the uninstaller to delete the application and then re-install from the disk and update it again. -
Microsoft Word 2004 opened and worked this morning. Not working now.
I'm using a 2008 MacBook pro, OS 10.6.8
Microsoft word 2004 was working this morning, and it crashes on launch now. I've tried uninstalling and reinstalling. tried trashing the 'normal' template. nothing. PLEASE PLEASE PLEASE help!!!
I get this message:
Process: LaunchCFMApp [1216]
Path: /Applications/Microsoft Office 2004/Microsoft Word
Identifier: com.microsoft.Word
Version: 11.6.1 (11.6.1 (100831), © 2004 Microsoft Corporation. All rights reserved.)
Code Type: PPC (Translated)
Parent Process: launchd [87]
Date/Time: 2012-02-12 20:49:25.114 -0600
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 113484 sec
Crashes Since Last Report: 30
Per-App Crashes Since Last Report: 10
Anonymous UUID: B005CBEE-0069-4DF2-9D95-EDDAF8370D04
Exception Type: EXC_CRASH (SIGTRAP)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x80238236 __pthread_kill + 10
1 libSystem.B.dylib 0x80237ad7 pthread_kill + 95
2 LaunchCFMApp 0xb80bfb30 0xb8000000 + 785200
3 LaunchCFMApp 0xb80c0037 0xb8000000 + 786487
4 LaunchCFMApp 0xb80dd8e8 0xb8000000 + 907496
5 LaunchCFMApp 0xb8145397 spin_lock_wrapper + 1791
6 LaunchCFMApp 0xb801ceb7 0xb8000000 + 118455
Thread 1:
0 libSystem.B.dylib 0x80141afa mach_msg_trap + 10
1 libSystem.B.dylib 0x80142267 mach_msg + 68
2 LaunchCFMApp 0xb819440f CallPPCFunctionAtAddressInt + 206231
3 libSystem.B.dylib 0x8016f259 _pthread_start + 345
4 libSystem.B.dylib 0x8016f0de thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x802fb540 ecx: 0xb7fff9ac edx: 0x80238236
edi: 0xb8211640 esi: 0x00000005 ebp: 0xb7fff9d8 esp: 0xb7fff9ac
ss: 0x0000001f efl: 0x00000286 eip: 0x80238236 cs: 0x00000007
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x8023822c
Binary Images:
0x80000000 - 0x8005dff7 com.apple.framework.IOKit 2.0 (???) <3DABAB9C-4949-F441-B077-0498F8E47A35> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x8007d000 - 0x800e6fe7 libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <190291DA-68A6-4AEA-39CC-D51FD4A721BF> /usr/lib/libstdc++.6.dylib
0x80141000 - 0x802e8ff7 libSystem.B.dylib 125.2.11 (compatibility 1.0.0) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
0x8036a000 - 0x804e5fe7 com.apple.CoreFoundation 6.6.6 (550.44) <F88C95CD-1264-782D-A1F5-204739847E93> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x805dd000 - 0x805ebfe7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <33C1B260-ED05-945D-FC33-EF56EC791E2E> /usr/lib/libz.1.dylib
0x805f0000 - 0x805fcff7 libkxld.dylib ??? (???) <9A441C48-2D18-E716-5F38-CBEAE6A0BB3E> /usr/lib/system/libkxld.dylib
0x80600000 - 0x80646ff7 libauto.dylib ??? (???) <29422A70-87CF-10E2-CE59-FEE1234CFAAE> /usr/lib/libauto.dylib
0x80653000 - 0x807d5fe7 libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <D5980817-6D19-9636-51C3-E82BAE26776B> /usr/lib/libicucore.A.dylib
0x80837000 - 0x808e4fe7 libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <9F8413A6-736D-37D9-8EB3-7986D4699957> /usr/lib/libobjc.A.dylib
0x808f8000 - 0x808fbfe7 libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <1622A54F-1A98-2CBE-B6A4-2122981A500E> /usr/lib/system/libmathCommon.A.dylib
0x8fe00000 - 0x8fe4163b dyld 132.1 (???) <4CDE4F04-0DD6-224E-ACE5-3C06E169A801> /usr/lib/dyld
0xb8000000 - 0xb81defff LaunchCFMApp ??? (???) <F24FBFDD-E694-6F38-BFFB-293613CEF2DE> /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
Translated Code Information:
objc[1216]: garbage collection is ON
NO CRASH REPORT
Model: MacBookPro4,1, BootROM MBP41.00C1.B00, 2 processors, Intel Core 2 Duo, 2.4 GHz, 2 GB, SMC 1.27f3
Graphics: NVIDIA GeForce 8600M GT, GeForce 8600M GT, PCIe, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8C), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS542520K9SA00, 186.31 GB
Parallel ATA Device: MATSHITADVD-R UJ-867
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1a100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x820f, 0x1a110000 / 3
USB Device: External HDD, 0x1058 (Western Digital Technologies, Inc.), 0x0702, 0xfa200000 / 2
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0230, 0x5d200000 / 3
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x5d100000 / 2Hi Annelise,
The obvious questions must be asked. What has changed? Software or hardware added/updated/deleted? Has it been working without issue for days/weeks/months/years before this? -
How can I convert a Microsoft Word 2004 file to Microsoft Word 2011? Most of the time the prompt says that the old Word is not supported anymore.
Go to the Microsoft web site and download it.
http://www.microsoftstore.com/store/msusa/en_US/list/ThemeID.33363200/categoryID .62686000?tid=s6YOr2uG5_dc&cid=5250&pcrid=22408403093&WT.srch=1&WT.mc_id=pointit sem_Microsoft+US_google_5+-+OMac+2011&WT.source=google&WT.medium=cpc
Microsoft Word 2004 will not run on OSX 7.5 or later. You might as well delete it.
Ciao. -
My Microsoft Word program crashes often!
Ever since I updated to Lion, my microsoft word program crashes, often! More than often and as a PhD student this is becoming incredibly annoying. What Can I do to fix this problem? Do I need to up grade my writing programs, i.e. MS Word and Endnote?
Seeing that is an issue with Microsoft software, please post your question on their own forums for their Mac products, as Apple Communities only provide support for Apple products:
http://www.officeformac.com/productforums -
Hello Everyone,
I am just wondering if there are lots of templates that i can download for things such as Resumes, Bills and more for my Microsoft Word 2004 on Snow Leopard. I have been having a few troubles finding templates for 2004 but i'm sure someone can help me here.
Thanks, SeanStart at http://www.officeformac.com/productforums/
-
Freezing problem with Microsoft Word 2004
Hi,
I'm recently having this issue...
I would be working (typing) on my Microsoft Word 2004, then jump to another application, come back, and the Word would freeze. It does eventually unfreeze, but I have to wait about a minute until it does, and it gets a bit frustrating. I haven't lost any files due to this problem but I'm afraid I might sometime soon. If I'm just typing on it it's fine - it doesn't freeze. But it's when I use another application and go back to it it freezes. My CPU or memory is below average and I have 2GB of RAM so I don't think it has to do anything too many files/applications opened at the same time.
Does anybody know how to fix this/what's wrong with it?
Thanks.Thanks, I'll give it a try. I already removed Acrobat Pro 9 from my
computer, but I'll be willing to try again with a new download. I always
wondered by Word would open up when I was sending an e-mail...I don't need
fancy editing for e-mails. So, now I know.
Thanks again.
"Our lives begin to end on the day that we become silent about things that
matter." -Martin Luther King Jr.
Dr. Margaret Brewer-LaPorta, Ph.D.
CEO/Senior Research Scientist and
Editor, Association for Women Geoscientists
LaPorta and Associates, L.L.C., Geological Consultants
5 First Street #73
Warwick, New York 10990
ph: 845-986-7733
fax: 845-988-9988 -
Microsoft Word 2004 unable to open with Leopard
I just recently upgraded to Leopard 10.5.5. When I attempt to open Microsoft Word (2004) I am given an error reading 'font NSWCursive Outlined is corrupt and should be removed'. I have attempted to reload Office without success.
Any help would be great.T sider wrote:
I just recently upgraded to Leopard 10.5.5. When I attempt to open Microsoft Word (2004) I am given an error reading 'font NSWCursive Outlined is corrupt and should be removed'. I have attempted to reload Office without success.
Any help would be great.
Welcome to Apple Discussions:
This is a common plaint discussed here and in the Install and Setup forum many times in many threads.
Some have gotten it to run, others updated to 2008, while others switched to NeoOffice or OpenOffice which work nearly flawlessly with Leopard and are free.
If you search these forums for "Microsoft Word 2004" you will find a plethora of information, some of which may be helpful.
Typically I think you have to do a complete uninstall and reinstall and be sure you have the very latest patches from MS.
Message was edited by: nerowolfe -
please help
i cannot open word- it "quits unexpectedly"
i have tried trashing the program and reinstalling it.
this is the apple report:
Process: Microsoft Word [432]
Path: /Applications/Microsoft Office 2004/Microsoft Word
Identifier: com.microsoft.Word
Version: 11.2.0 (11.2.0 (050714), © 2004 Microsoft Corporation. All rights reserved.)
Code Type: PPC (Translated)
Parent Process: launchd [66]
Date/Time: 2008-04-16 19:59:06.791 -0400
OS Version: Mac OS X 10.5.2 (9C7010)
Report Version: 6
Exception Type: EXCBADACCESS (SIGSEGV)
Exception Codes: KERNINVALIDADDRESS at 0x000000009d2b3a4d
Crashed Thread: 0
Thread 0 Crashed:
0 ??? 0x85cf3473 0 + 2244949107
Thread 1:
0 ??? 0x800bb9e6 0 + 2148252134
1 ??? 0x800c31dc 0 + 2148282844
2 translate 0xb818b6ea CallPPCFunctionAtAddressInt + 202802
3 ??? 0x800ecc55 0 + 2148453461
4 ??? 0x800ecb12 0 + 2148453138
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x8fc33c48 ebx: 0x00000000 ecx: 0x8fc3a718 edx: 0x9d2b3a4d
edi: 0xb81d8794 esi: 0x85c3a5a4 ebp: 0x8080d180 esp: 0xb7fffacc
ss: 0x0000001f efl: 0x00010212 eip: 0x85cf3473 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x9d2b3a4d
Binary Images:
0xb8000000 - 0xb81d7fe7 translate ??? (???) /usr/libexec/oah/translate
Translated Code Information:
Rosetta Version: 21.01
Args: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp /Applications/Microsoft Office 2004/Microsoft Word
Exception: EXCBADACCESS (0x0001)
Thread 0: Crashed (0xb7fffacc, 0x85cf3473)
0x8fc181b0: /usr/lib/dyld : ImageLoaderMachO::doInterpose(ImageLoader::LinkContext const&) + 424
0x8fc0db68: /usr/lib/dyld : ImageLoader::recursiveApplyInterposing(ImageLoader::LinkContext const&) + 132
0x8fc0db3c: /usr/lib/dyld : ImageLoader::recursiveApplyInterposing(ImageLoader::LinkContext const&) + 88
0x8fc037f4: /usr/lib/dyld : dyld::initializeMainExecutable() + 52
0x8fc0807c: /usr/lib/dyld : dyld::main(machheader const*, unsigned long, int, char const**, char const**, char const**) + 3224
0x8fc01774: /usr/lib/dyld : dyldbootstrap::start(mach_header const*, int, char const**, long) + 992
0x8fc01048: /usr/lib/dyld : _dyldstart + 60
0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x8fc181b0 ctr: 0x8fc12cfc
r00: 0x00000020 r01: 0xbfffdf10 r02: 0x8fc3af70 r03: 0xa0764000
r04: 0x8fc3499c r05: 0xa0774308 r06: 0x80808080 r07: 0x00000062
r08: 0x00000069 r09: 0x003a82fc r10: 0x8fc0ecb8 r11: 0x980a22fc
r12: 0x8fc12cfc r13: 0x8fc33c48 r14: 0x8fc28014 r15: 0x8fc33c48
r16: 0x8fc33c48 r17: 0x8fc327a0 r18: 0x8fc33c48 r19: 0x00000017
r20: 0x8fc3499c r21: 0x93a88614 r22: 0x8fc28014 r23: 0x8fc33c48
r24: 0x8fc33c48 r25: 0xa0764000 r26: 0x8fc33c48 r27: 0x93a88c24
r28: 0x980a3b4c r29: 0x93a885dc r30: 0x980a23c4 r31: 0x8fc18014i have repaired my permissions.
i havetried uninstalling and reinstalling
i have created a new account on my hard drive and attempted to install word on the new account.
running the office setup assistant of the install disc gives me this:
Process: Office Setup Assistant [243]
Path: /Volumes/Microsoft Office 2004/Office Setup Assistant
Identifier: com.microsoft.setupassistant
Version: ??? (???)
Code Type: PPC (Translated)
Parent Process: launchd [124]
Date/Time: 2008-04-19 12:51:12.241 -0400
OS Version: Mac OS X 10.5.2 (9C7010)
Report Version: 6
Exception Type: EXCBADACCESS (SIGSEGV)
Exception Codes: KERNINVALIDADDRESS at 0x000000009d2b3a4d
Crashed Thread: 0
Thread 0 Crashed:
0 ??? 0x85cf3473 0 + 2244949107
Thread 1:
0 ??? 0x800bb9e6 0 + 2148252134
1 ??? 0x800c31dc 0 + 2148282844
2 translate 0xb818b6ea CallPPCFunctionAtAddressInt + 202802
3 ??? 0x800ecc55 0 + 2148453461
4 ??? 0x800ecb12 0 + 2148453138
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x8fc33c48 ebx: 0x00000000 ecx: 0x8fc3a714 edx: 0x9d2b3a4d
edi: 0xb81d8794 esi: 0x85c3a5a4 ebp: 0x8080d180 esp: 0xb7fffacc
ss: 0x0000001f efl: 0x00010202 eip: 0x85cf3473 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x9d2b3a4d
Binary Images:
0xb8000000 - 0xb81d7fe7 translate ??? (???) /usr/libexec/oah/translate
Translated Code Information:
Rosetta Version: 21.01
Args: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp /Volumes/Microsoft Office 2004/Office Setup Assistant
Exception: EXCBADACCESS (0x0001)
Thread 0: Crashed (0xb7fffacc, 0x85cf3473)
0x8fc181b0: /usr/lib/dyld : ImageLoaderMachO::doInterpose(ImageLoader::LinkContext const&) + 424
0x8fc0db68: /usr/lib/dyld : ImageLoader::recursiveApplyInterposing(ImageLoader::LinkContext const&) + 132
0x8fc0db3c: /usr/lib/dyld : ImageLoader::recursiveApplyInterposing(ImageLoader::LinkContext const&) + 88
0x8fc037f4: /usr/lib/dyld : dyld::initializeMainExecutable() + 52
0x8fc0807c: /usr/lib/dyld : dyld::main(machheader const*, unsigned long, int, char const**, char const**, char const**) + 3224
0x8fc01774: /usr/lib/dyld : dyldbootstrap::start(mach_header const*, int, char const**, long) + 992
0x8fc01048: /usr/lib/dyld : _dyldstart + 60
0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x8fc181b0 ctr: 0x8fc12cfc
r00: 0x00000020 r01: 0xbfffe010 r02: 0x8fc3af6c r03: 0xa0764000
r04: 0x8fc34998 r05: 0xa0774308 r06: 0x80808080 r07: 0x00000062
r08: 0x00000069 r09: 0x003a82fc r10: 0x8fc0ecb8 r11: 0x980a22fc
r12: 0x8fc12cfc r13: 0x8fc33c48 r14: 0x8fc28014 r15: 0x8fc33c48
r16: 0x8fc33c48 r17: 0x8fc327a0 r18: 0x8fc33c48 r19: 0x00000017
r20: 0x8fc34998 r21: 0x93a88614 r22: 0x8fc28014 r23: 0x8fc33c48
r24: 0x8fc33c48 r25: 0xa0764000 r26: 0x8fc33c48 r27: 0x93a88c24
r28: 0x980a3b4c r29: 0x93a885dc r30: 0x980a23c4 r31: 0x8fc18014 -
This is probably better posted with MS, but you know how that goes.
I just got a new MacBook and installed a copy of Word 2004 for Macintosh. Everything seemed fine for a couple of days--now, if I cut text from one document and paste it into another, then try to save that new document, Word crashes (spinning beach ball, force quit). Sometimes, Safari will "unexpectedly quit" with it, and the whole screen will go blank for a moment before rebuilding the desktop.
As of today, this isn't consistent. Once it worked, but, generally, the problem persists. One more savvy than I thought it might be the source of the original text, which came from an e-mail, or from a Pages file. But it happens regardless of the source.
Suggestions?Wow, this reminds me of the old Word save bug which prevented you from saving certain documents - caused a mess of trouble. Weird guess: when you're cutting and pasting, Word's clipboard is getting in the way of the save. I'm curious if you save the documen first and then save as instead of save when you paste. That was an old workaround for the save bug. But it's really hard to know what's happening.
I'd move Word's preferences out of the Library and see what happens. It's in Library/Preferences/Microsoft. That's following the old Mac advice that if a program crashes, toss its preference file because it's corrupted.
I'm assuming your uninstalled the Office trial version before installing. That should have been done per MS to avoid crashing. -
IPhoto '08, Microsoft Word 2004 and an error: QuickTime and TIFF
Hi,
When I drag and drop photos from iPhoto into Word, I get the following error:
QuickTime and a TIFF (decompressor) are required to see the picture.
The image is placemarked with a black border with the error message in the center. iPhoto indicates that the picture is JPEG. I have also discovered that dragging the picture to the desktop and then into Word works fine.
I checked the console log and found the following:
Rosetta Version: 17.25
Args: /Applications/Microsoft Office 2004/Microsoft Word /Applications/Microsoft Office 2004/Microsoft Word -psn06029313
Exception: EXCBADACCESS (0x0001)
Thread 0: Crashed (0xb7fffabc, 0x82f58032)
0x90016768: /usr/lib/libSystem.B.dylib : large_and_hugemalloc + 0x2d4
0x903d9b94: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics : img_decoderead + 0x1f4
0x903ca6a0: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics : img_interpolateread + 0x1a0
0x903b44f8: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics : img_datalock + 0x1008
0x903b2658: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics : _CGSImageDataLockWithReference + 0xa8
0x94c98128: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib : ripcAcquireImage + 0x3c8
0x94c96554: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib : ripcDrawImage + 0x9b4
0x903b0ce4: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics : _CGContextDrawImage + 0x198
0xeab0ec48: No symbol
0xeab12714: No symbol
0x9182f1b4: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD : _PicItemVerb + 0x1010
0x9182d8ac: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD : _DrawPicture + 0xa6c
0xeab19ca0: No symbol
0x844947d8: No symbol
0x84495b00: No symbol
0x81da7430: No symbol
0x81b443ac: No symbol
0x81e81754: No symbol
0x81e81a38: No symbol
0x81c9fd38: No symbol
0x81c89b1c: No symbol
0x81c851ec: No symbol
0x81c84c94: No symbol
0x81cab254: No symbol
0x81c9c7f0: No symbol
0x84ba0e68: No symbol
0x84defd08: No symbol
0x846a37b4: No symbol
0x846766a8: No symbol
0x846760c4: No symbol
0x84aed218: No symbol
0x84aed7c0: No symbol
0x84b09454: No symbol
0x8483c644: No symbol
0x8483c9fc: No symbol
0x846db090: No symbol
0x846da528: No symbol
0x846da2ec: No symbol
0x819cdab8: No symbol
0x843dcecc: No symbol
0x843dce4c: No symbol
0x843dcddc: No symbol
0x843dcc8c: No symbol
0x93242cdc: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : __Z23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 0x3e0
0x932422e0: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : __Z30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14H andlerCallRec + 0x160
0x93249a58: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _SendEventToEventTarget + 0x28
0x932cdbc8: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _Z18SendHICommandEventmPK9HICommandmmhP20OpaqueEventTargetRefS3PP14OpaqueEventRef + 0x1b0
0x93301894: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _SendMenuItemSelectedEvent + 0x84
0x93301784: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _Z19FinishMenuSelectionP8MenuDataS0_P10MenuResultS2mmmh + 0x88
0x932e68c8: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : __Z14MenuSelectCoreP8MenuData5PointdmPP13OpaqueMenuRefPt + 0x194
0x932e63f0: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _MenuSelect + 0x64
0x843dc074: No symbol
0x93242cdc: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : __Z23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 0x3e0
0x932422e0: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : __Z30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14H andlerCallRec + 0x160
0x93249a58: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _SendEventToEventTarget + 0x28
0x9324a34c: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : __Z29ToolboxEventDispatcherHandlerP25OpaqueEventHandlerCallRefP14OpaqueEventRef Pv + 0x8d0
0x93242ff4: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : __Z23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 0x6f8
0x932422e0: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : __Z30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14H andlerCallRec + 0x160
0x93249a58: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _SendEventToEventTarget + 0x28
0x843d2850: No symbol
0x8469fabc: No symbol
0x845cc5fc: No symbol
0x81994464: No symbol
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x903d35e4 ctr: 0x00000ed9
r00: 0x00000087 r01: 0xbfff8f40 r02: 0x00000084 r03: 0x11074bec
r04: 0x00000001 r05: 0x00000002 r06: 0x00000003 r07: 0x00000000
r08: 0x0ef62000 r09: 0x00000079 r10: 0x0cc054d0 r11: 0x00000004
r12: 0x903d99a0 r13: 0x00000000 r14: 0x00002059 r15: 0x00000000
r16: 0x00002059 r17: 0x0ef5da00 r18: 0x0cc02050 r19: 0x11074be0
r20: 0x00000000 r21: 0x00000020 r22: 0x110e50a0 r23: 0x00000060
r24: 0x00000060 r25: 0x00000008 r26: 0xffffffff r27: 0x00000001
r28: 0x00000018 r29: 0x00000003 r30: 0xbfff9030 r31: 0x903d35e4
Thread 1: (0xb00997fc, 0xb8134443)
0x90005a20: /usr/lib/libSystem.B.dylib : _free + 0x5c
0x00715204: No symbol
0x9002bbe8: /usr/lib/libSystem.B.dylib : _pthreadbody + 0x60
0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0x0
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x9000a97c ctr: 0x9000aa20
r00: 0xffffffe1 r01: 0xf0080ce0 r02: 0x00000001 r03: 0xf0080dcc
r04: 0x00000102 r05: 0x00000000 r06: 0x00000054 r07: 0x00003303
r08: 0x000003e8 r09: 0x00000000 r10: 0x00000006 r11: 0xa00069a4
r12: 0x9000aa20 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0xf0080dcc r25: 0x00000054 r26: 0x00003303 r27: 0x000003e8
r28: 0x00000000 r29: 0x00000102 r30: 0x00000102 r31: 0x0071ffb0
The system is an iMac7,1 (20" alu)
Any help would be appreciated. This seems to be a new problem, as I was able to drag+drop from iPhoto '08 into Word after upgrading to '08. I do not recall when the problem began.
Thanks!Hi
This sounds like a problem that's been discussed many times. If you use the Search button (select more options) and change the 'Restrict by Date Range' to something like 'Last Year' you should find something? You might want to read these:
http://www.macintouch.com/readerreports/office2004/topic2741.html
http://forum.soft32.com/mac/save-files-open-ftopict89866.html
I think Office 2008 is supposed to have made things better?
Tony -
Hi all.
I encountered a strange problem with my MS Office 2004: when i try to save file the program crashes and the following messages appear in the console log:
============================
24.06.08 17:50:36 Microsoft Word[2415] Error loading /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder: dlopen(/Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder, 262): no suitable image found. Did find:
/Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder: mach-o, but wrong architecture
24.06.08 17:50:37 Microsoft Word[2415]
Error loading /Library/QuickTime/AppleIntermediateCodec.component/Contents/MacOS/AppleInterme diateCodec: dlopen(/Library/QuickTime/AppleIntermediateCodec.component/Contents/MacOS/Apple IntermediateCodec, 262): no suitable image found. Did find:
/Library/QuickTime/AppleIntermediateCodec.component/Contents/MacOS/AppleInterme diateCodec: mach-o, but wrong architecture
============================
I can't understand how the MS Word is related with DivX and QuickTime at the file saving stage... The problem appears with any file's content and even with empty file
My MS Office 2004 has all patches and updates. I will appreciate any suggestion in solving the problem.
Thanks.It appears that the DivX encoder is Intel only and installs itself at a low level in the OS. That is causing PPC applications such as Office 2004 to crash. You would probably only see crashes in PPC-only applications such as Office 2004. There could have been some issues when you upgraded to 10.5.3, but those problems are entirely due to your 3rd party system extension, not 10.5.3.
-
Microsoft word constantly crashes
I have a 2009 macbook pro I have microsoft word 2008 on it but it constantly crashes! Needless to say this is infuriating and I'm about to throw the **** thing out a window before smashing it to pieces with a sledgehammer. Not really, but I want to. Anyway, heres the error message i keep getting, maybe one of you can make sense of it
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2011-11-17 21:00:05 -0500
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 12.2.0.090605
Crashed Module Name: MicrosoftOffice
Crashed Module Version: unknown
Crashed Module Offset: 0x000b8c2d
Blame Module Name: MicrosoftOffice
Blame Module Version: unknown
Blame Module Offset: 0x000b8c2d
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Thread 0 crashed:
# 1 0x01ed0c2d in _MsoFCreateDisplayManager + 0x00004361 (MicrosoftOffice + 0x000b8c2d)
# 2 0x00b72df0 in _wdGetApplicationObject + 0x004346EA (Microsoft Word + 0x00b71df0)
# 3 0x00b76776 in _wdGetApplicationObject + 0x00438070 (Microsoft Word + 0x00b75776)
# 4 0x00b76d8a in _wdGetApplicationObject + 0x00438684 (Microsoft Word + 0x00b75d8a)
# 5 0x00441428 in _wdCommandDispatch + 0x0011D1F4 (Microsoft Word + 0x00440428)
# 6 0x00b6bb69 in _wdGetApplicationObject + 0x0042D463 (Microsoft Word + 0x00b6ab69)
# 7 0x00afa197 in _wdGetApplicationObject + 0x003BBA91 (Microsoft Word + 0x00af9197)
# 8 0x022d028a in _ImmUseInputWindowForMac + 0x00000BC8 (MicrosoftOffice + 0x004b828a)
# 9 0x022c4058 in _SendMessageA + 0x00000104 (MicrosoftOffice + 0x004ac058)
# 10 0x022df092 in _WrapViewInWLMWrapper + 0x00002CAE (MicrosoftOffice + 0x004c7092)
# 11 0x022df1d9 in _WrapViewInWLMWrapper + 0x00002DF5 (MicrosoftOffice + 0x004c71d9)
# 12 0x0168c674 in MHIView::HandleEvent(OpaqueEventHandlerCallRef*, MEvent&) + 0x000006F4 (MicrosoftComponentPlugin + 0x000a5674)
# 13 0x0168b490 in MHIView::GetMHIView(OpaqueControlRef*) + 0x000000F0 (MicrosoftComponentPlugin + 0x000a4490)
# 14 0x016832bc in MEventHandler::FRemoveHandler(unsigned long, unsigned long) + 0x000001DE (MicrosoftComponentPlugin + 0x0009c2bc)
# 15 0x984bcecf in .objc_class_name_IMKInkInputSession + 0x98177577 (HIToolbox + 0x00007ecf)
# 16 0x984bc196 in .objc_class_name_IMKInkInputSession + 0x9817683E (HIToolbox + 0x00007196)
# 17 0x984bbff5 in .objc_class_name_IMKInkInputSession + 0x9817669D (HIToolbox + 0x00006ff5)
# 18 0x984e4131 in .objc_class_name_IMKInkInputSession + 0x9819E7D9 (HIToolbox + 0x0002f131)
# 19 0x984e3a85 in .objc_class_name_IMKInkInputSession + 0x9819E12D (HIToolbox + 0x0002ea85)
# 20 0x984e3cf8 in .objc_class_name_IMKInkInputSession + 0x9819E3A0 (HIToolbox + 0x0002ecf8)
# 21 0x984e3cf8 in .objc_class_name_IMKInkInputSession + 0x9819E3A0 (HIToolbox + 0x0002ecf8)
# 22 0x984e3cf8 in .objc_class_name_IMKInkInputSession + 0x9819E3A0 (HIToolbox + 0x0002ecf8)
# 23 0x984e3cf8 in .objc_class_name_IMKInkInputSession + 0x9819E3A0 (HIToolbox + 0x0002ecf8)
# 24 0x984e3cf8 in .objc_class_name_IMKInkInputSession + 0x9819E3A0 (HIToolbox + 0x0002ecf8)
# 25 0x984e3cf8 in .objc_class_name_IMKInkInputSession + 0x9819E3A0 (HIToolbox + 0x0002ecf8)
# 26 0x984e3cf8 in .objc_class_name_IMKInkInputSession + 0x9819E3A0 (HIToolbox + 0x0002ecf8)
# 27 0x984e2aab in .objc_class_name_IMKInkInputSession + 0x9819D153 (HIToolbox + 0x0002daab)
# 28 0x984e26f1 in .objc_class_name_IMKInkInputSession + 0x9819CD99 (HIToolbox + 0x0002d6f1)
# 29 0x984e2641 in .objc_class_name_IMKInkInputSession + 0x9819CCE9 (HIToolbox + 0x0002d641)
# 30 0x984eba94 in .objc_class_name_IMKInkInputSession + 0x981A613C (HIToolbox + 0x00036a94)
# 31 0x984eb4a9 in .objc_class_name_IMKInkInputSession + 0x981A5B51 (HIToolbox + 0x000364a9)
# 32 0x90a2ce02 in .objc_class_name___CFx606449CPF + 0x908991D6 (CoreFoundation + 0x00080e02)
# 33 0x909e8439 in .objc_class_name___CFx606449CPF + 0x9085480D (CoreFoundation + 0x0003c439)
# 34 0x909e8291 in .objc_class_name___CFx606449CPF + 0x90854665 (CoreFoundation + 0x0003c291)
# 35 0x984ea004 in .objc_class_name_IMKInkInputSession + 0x981A46AC (HIToolbox + 0x00035004)
# 36 0x984e9cf7 in .objc_class_name_IMKInkInputSession + 0x981A439F (HIToolbox + 0x00034cf7)
# 37 0x98672255 in .objc_class_name_IMKInkInputSession + 0x9832C8FD (HIToolbox + 0x001bd255)
# 38 0x016d54f8 in _McpRunApplicationEventLoop + 0x0000006A (MicrosoftComponentPlugin + 0x000ee4f8)
# 39 0x00af1aa7 in _wdGetApplicationObject + 0x003B33A1 (Microsoft Word + 0x00af0aa7)
# 40 0x00afab5b in _wdGetApplicationObject + 0x003BC455 (Microsoft Word + 0x00af9b5b)
# 41 0x022ce564 in __WlmMain + 0x00000047 (MicrosoftOffice + 0x004b6564)
# 42 0x00adfef8 in _wdGetApplicationObject + 0x003A17F2 (Microsoft Word + 0x00adeef8)
# 43 0x00002902 in __mh_execute_header + 0x00001902 (Microsoft Word + 0x00001902)
# 44 0x00002829 in __mh_execute_header + 0x00001829 (Microsoft Word + 0x00001829)
X86 Thread State:
eax: 0x00000003 ebx: 0xbfffe2a0 ecx: 0x00000000 edx:0x00000001
edi: 0x1f1dc098 esi: 0x00000003 ebp: 0xbfffde88 esp:0xbfffdcd0
ss: 0x0000001f eip: 0x01ed0c2d cs: 0x00000017 ds:0x0000001f
es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00010206
Thread 1:
# 1 0x9232d982 in __dispatch_hw_config + 0x9216D99A (libSystem.B.dylib + 0x00027982)
# 2 0x9232d559 in __dispatch_hw_config + 0x9216D571 (libSystem.B.dylib + 0x00027559)
# 3 0x9232d2fe in __dispatch_hw_config + 0x9216D316 (libSystem.B.dylib + 0x000272fe)
# 4 0x9232cd81 in __dispatch_hw_config + 0x9216CD99 (libSystem.B.dylib + 0x00026d81)
# 5 0x9232cbc6 in __dispatch_hw_config + 0x9216CBDE (libSystem.B.dylib + 0x00026bc6)
X86 Thread State:
eax: 0x0000016b ebx: 0x9232dfd6 ecx: 0xb0080d5c edx:0x9232d982
edi: 0xa02911ec esi: 0xb0080ed8 ebp: 0xb0080ef8 esp:0xb0080d5c
ss: 0x0000001f eip: 0x9232d982 cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000246
Thread 2:
# 1 0x9230720e in __dispatch_hw_config + 0x92147226 (libSystem.B.dylib + 0x0000120e)
# 2 0x923a6f78 in __dispatch_hw_config + 0x921E6F90 (libSystem.B.dylib + 0x000a0f78)
# 3 0x01b27d7d in _MerpCreateSession + 0x00000B07 (merp + 0x00002d7d)
# 4 0x01b273e5 in _MerpCreateSession + 0x0000016F (merp + 0x000023e5)
# 5 0x01b2746c in _MerpCreateSession + 0x000001F6 (merp + 0x0000246c)
# 6 0x01b27f25 in _MerpCreateSession + 0x00000CAF (merp + 0x00002f25)
# 7 0x9233485d in __dispatch_hw_config + 0x92174875 (libSystem.B.dylib + 0x0002e85d)
# 8 0x923346e2 in __dispatch_hw_config + 0x921746FA (libSystem.B.dylib + 0x0002e6e2)
X86 Thread State:
eax: 0xffffffa6 ebx: 0x9238e6d4 ecx: 0xb0184a6c edx:0x9230720e
edi: 0x000055f2 esi: 0x6c5436fc ebp: 0xb0184ad8 esp:0xb0184a6c
ss: 0x0000001f eip: 0x9230720e cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000202
Thread 3:
# 1 0x923ce422 in __dispatch_hw_config + 0x9220E43A (libSystem.B.dylib + 0x000c8422)
# 2 0x0175bb76 in _FWaitForConnection + 0x0000002A (MicrosoftComponentPlugin + 0x00174b76)
# 3 0x01667b50 in _McpFInitNetworkPIDChecking + 0x0000111C (MicrosoftComponentPlugin + 0x00080b50)
# 4 0x93fdb85a in __gTECMasterGlobals + 0x93CAE7F6 (CarbonCore + 0x0002685a)
# 5 0x9233485d in __dispatch_hw_config + 0x92174875 (libSystem.B.dylib + 0x0002e85d)
# 6 0x923346e2 in __dispatch_hw_config + 0x921746FA (libSystem.B.dylib + 0x0002e6e2)
X86 Thread State:
eax: 0x000c0194 ebx: 0x01667aff ecx: 0xb020fd4c edx:0x923ce422
edi: 0x04000000 esi: 0xb020ff34 ebp: 0xb020fd68 esp:0xb020fd4c
ss: 0x0000001f eip: 0x923ce422 cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000286
Thread 4:
# 1 0x92341fae in __dispatch_hw_config + 0x92181FC6 (libSystem.B.dylib + 0x0003bfae)
# 2 0x0175bc01 in _FReceiveMessage + 0x00000077 (MicrosoftComponentPlugin + 0x00174c01)
# 3 0x016677fe in _McpFInitNetworkPIDChecking + 0x00000DCA (MicrosoftComponentPlugin + 0x000807fe)
# 4 0x93fdb85a in __gTECMasterGlobals + 0x93CAE7F6 (CarbonCore + 0x0002685a)
# 5 0x9233485d in __dispatch_hw_config + 0x92174875 (libSystem.B.dylib + 0x0002e85d)
# 6 0x923346e2 in __dispatch_hw_config + 0x921746FA (libSystem.B.dylib + 0x0002e6e2)
X86 Thread State:
eax: 0x00000193 ebx: 0x0166776f ecx: 0xb0313cbc edx:0x92341fae
edi: 0xb0313ed4 esi: 0xb0313f44 ebp: 0xb0313ce8 esp:0xb0313cbc
ss: 0x0000001f eip: 0x92341fae cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000286
Thread 5:
# 1 0x9230714e in __dispatch_hw_config + 0x92147166 (libSystem.B.dylib + 0x0000114e)
# 2 0x01667f13 in _McpFInitNetworkPIDChecking + 0x000014DF (MicrosoftComponentPlugin + 0x00080f13)
# 3 0x93fdb85a in __gTECMasterGlobals + 0x93CAE7F6 (CarbonCore + 0x0002685a)
# 4 0x9233485d in __dispatch_hw_config + 0x92174875 (libSystem.B.dylib + 0x0002e85d)
# 5 0x923346e2 in __dispatch_hw_config + 0x921746FA (libSystem.B.dylib + 0x0002e6e2)
X86 Thread State:
eax: 0xffffffda ebx: 0x9400dbd6 ecx: 0xb0395e6c edx:0x9230714e
edi: 0xb0395f46 esi: 0x00000000 ebp: 0xb0395e98 esp:0xb0395e6c
ss: 0x0000001f eip: 0x9230714e cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000246
Thread 6:
# 1 0x9230715a in __dispatch_hw_config + 0x92147172 (libSystem.B.dylib + 0x0000115a)
# 2 0x92363ac8 in __dispatch_hw_config + 0x921A3AE0 (libSystem.B.dylib + 0x0005dac8)
# 3 0x93ffbecd in __gTECMasterGlobals + 0x93CCEE69 (CarbonCore + 0x00046ecd)
# 4 0x93ffbc0b in __gTECMasterGlobals + 0x93CCEBA7 (CarbonCore + 0x00046c0b)
# 5 0x9401fe33 in __gTECMasterGlobals + 0x93CF2DCF (CarbonCore + 0x0006ae33)
# 6 0x9233485d in __dispatch_hw_config + 0x92174875 (libSystem.B.dylib + 0x0002e85d)
# 7 0x923346e2 in __dispatch_hw_config + 0x921746FA (libSystem.B.dylib + 0x0002e6e2)
X86 Thread State:
eax: 0xffffffd9 ebx: 0x923348d2 ecx: 0xb01029bc edx:0x9230715a
edi: 0xa0490494 esi: 0xa0490460 ebp: 0xb0102a48 esp:0xb01029bc
ss: 0x0000001f eip: 0x9230715a cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000282
Loaded modules:
0: Microsoft Word (12.2.0.090605 Reg=en Loc=0x0409): /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/Microsoft Word
1: MicrosoftComponentPlugin: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftComponentPlugin.framework/Versio ns/12/MicrosoftComponentPlugin
2: Netlib: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/Netlib.framework/Versions/12/Netlib
3: StdUrlMoniker: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/StdUrlMoniker.framework/Versions/12/StdUr lMoniker
4: MicrosoftOLE: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftOLE.framework/Versions/12/Micros oftOLE
5: MicrosoftOLEAutomation: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftOLEAutomation.framework/Versions /12/MicrosoftOLEAutomation
6: MSLS3: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MSLS3.framework/Versions/12/MSLS3
7: merp: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/merp.framework/Versions/12/merp
8: MSXML: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MSXML.framework/Versions/12/MSXML
9: PowerPlantCore: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/PowerPlantCore.framework/Versions/12/Powe rPlantCore
10: MicrosoftOffice: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftOffice.framework/Versions/12/Mic rosoftOffice
11: PowerPlant: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/PowerPlant.framework/Versions/12/PowerPla nt
12: OfficeArt: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/OfficeArt.framework/Versions/12/OfficeArt
13: MicrosoftOleo: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftOleo.framework/Versions/12/Micro softOleo
14: SmartArt: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/SmartArt.framework/Versions/12/SmartArt
15: MicrosoftChartPlugin: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftChartPlugin.framework/Versions/1 2/MicrosoftChartPlugin
16: libcrypto.0.9.7.dylib: /usr/lib/libcrypto.0.9.7.dylib
17: OpenTransport: /System/Library/PrivateFrameworks/OpenTransport.framework/OpenTransport
18: ATSHI.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
19: libTraditionalChineseConverter.dylib: /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
20: libSimplifiedChineseConverter.dylib: /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
21: libFontRegistryUI.dylib: /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libFontRegistryUI.dylib
22: EnglishSpeller (12.2.0.090605 Reg=English Loc=0x0000): /Applications/Microsoft Office 2008/Office/Shared Applications/Proofing Tools/EnglishSpeller.proofingtool/Contents/MacOS/EnglishSpeller
23: AudioIPCPlugIn (1.1.6 Reg=English Loc=0x0000): /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
24: AppleHDAHALPlugIn (1.9.9f12 Reg=English Loc=0x0000): /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
25: JapaneseProofing (12.2.0.090605 Reg= English Loc=0x0000): /Applications/Microsoft Office 2008/Office/Shared Applications/Proofing Tools/JapaneseProofing.proofingtool/Contents/MacOS/JapaneseProofing
26: EnglishGrammar (12.2.0.090605 Reg=English Loc=0x0000): /Applications/Microsoft Office 2008/Office/Shared Applications/Proofing Tools/EnglishGrammar.proofingtool/Contents/MacOS/EnglishGrammar
27: SoundManagerComponents (3.9.4 Reg=English Loc=0x0000): /System/Library/Components/SoundManagerComponents.component/Contents/MacOS/Soun dManagerComponents
28: EntourageCore: /Applications/Microsoft Office 2008/Office/EntourageCore.framework/EntourageCore
29: EntourageLegacy: /Applications/Microsoft Office 2008/Office/EntourageLegacy.framework/EntourageLegacy
30: SpeechSynthesis: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
31: libGL.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
32: libGLU.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
33: libFontParser.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
34: Ink: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
35: CommerceCore: /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
36: libGIF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
37: TrustEvaluationAgent: /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
38: libFontRegistry.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
39: HelpData: /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
40: OpenCL: /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
41: CarbonSound: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
42: ImageCapture: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
43: AudioUnit: /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
44: CoreText: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
45: libBLAS.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
46: CoreFoundation: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
47: ColorSyncDeprecated.dylib: /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ColorSync.f ramework/Versions/A/Resources/ColorSyncDeprecated.dylib
48: CoreAudio: /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
49: libRadiance.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
50: QD: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
51: CommonPanels: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
52: libRIP.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
53: CoreServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
54: libCoreVMClient.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
55: ImageIO: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
56: OpenScripting: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
57: Foundation: /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
58: ApplicationServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
59: CoreVideo: /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
60: NavigationServices: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
61: libGFXShared.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
62: AudioToolbox: /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
63: libJPEG.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
64: RawCamera (546 Reg=English Loc=0x0000): /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
65: QuickTime: /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
66: Shortcut: /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
67: libobjc.A.dylib: /usr/lib/libobjc.A.dylib
68: HIServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
69: libsqlite3.dylib: /usr/lib/libsqlite3.dylib
70: libSystem.B.dylib: /usr/lib/libSystem.B.dylib
71: DesktopServicesPriv: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
72: OpenGL: /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
73: ColorSync: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
74: libkxld.dylib: /usr/lib/system/libkxld.dylib
75: CFOpenDirectory: /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
76: NetFS: /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
77: DiskArbitration: /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
78: libPng.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
79: IOKit: /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
80: AGL: /System/Library/Frameworks/AGL.framework/Versions/A/AGL
81: vecLib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
82: IOSurface: /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
83: libvMisc.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
84: libcrypto.0.9.8.dylib: /usr/lib/libcrypto.0.9.8.dylib
85: Kerberos: /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
86: OSServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
87: libmathCommon.A.dylib: /usr/lib/system/libmathCommon.A.dylib
88: libicucore.A.dylib: /usr/lib/libicucore.A.dylib
89: libxml2.2.dylib: /usr/lib/libxml2.2.dylib
90: libcups.2.dylib: /usr/lib/libcups.2.dylib
91: libTIFF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
92: libGLImage.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
93: libtidy.A.dylib: /usr/lib/libtidy.A.dylib
94: libvDSP.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
95: LaunchServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
96: AE: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
97: libCSync.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
98: Cocoa: /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
99: libstdc++.6.dylib: /usr/lib/libstdc++.6.dylib
100: CarbonCore: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
101: LangAnalysis: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
102: CoreGraphics: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
103: libType1Scaler.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libType1Scaler.dylib
104: libbsm.0.dylib: /usr/lib/libbsm.0.dylib
105: Print: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
106: PrintCore: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
107: DirectoryService: /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
108: CoreData: /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
109: libCGXType.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
110: MultitouchSupport: /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
111: CoreUI: /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
112: QuartzCore: /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
113: SecurityHI: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
114: OpenDirectory: /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
115: libsasl2.2.dylib: /usr/lib/libsasl2.2.dylib
116: SystemConfiguration: /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
117: Accelerate: /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
118: DictionaryServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
119: libLAPACK.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
120: libxslt.1.dylib: /usr/lib/libxslt.1.dylib
121: ATS: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
122: HTMLRendering: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
123: PasswordServer: /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
124: SpeechRecognition: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
125: vImage: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
126: SearchKit: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
127: libTrueTypeScaler.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
128: SecurityInterface: /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
129: libGLProgrammability.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
130: libauto.dylib: /usr/lib/libauto.dylib
131: SecurityFoundation: /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
132: HIToolbox: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
133: liblangid.dylib: /usr/lib/liblangid.dylib
134: vecLib: /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
135: CFNetwork: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
136: AppKit: /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
137: libz.1.dylib: /usr/lib/libz.1.dylib
138: Carbon: /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
139: Help: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
140: FamilyControls: /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
141: Security: /System/Library/Frameworks/Security.framework/Versions/A/Security
142: Metadata: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
143: libresolv.9.dylib: /usr/lib/libresolv.9.dylib
144: libCyrillicConverter.dylib: /System/Library/CoreServices/Encodings/libCyrillicConverter.dylib
145: libJapaneseConverter.dylib: /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
146: libKoreanConverter.dylib: /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
147: libLatin2Converter.dylib: /System/Library/CoreServices/Encodings/libLatin2Converter.dylib
Operating System Information
Operating System: Mac OS X 10.6.6 (Build 10J567)
CPU: Intel Core Duo, Number: 2, Speed: 2147 MHz
gestaltPhysicalRAMSize err = 0, result = 2047 MB
gestaltSystemVersion err = 0, result = 0x1066
Screen: 1280 x 720, depth = 32, ltbr = 0, 0, 720, 1280
Screen: 1280 x 800, depth = 32, ltbr = -1280, 0, 800, 0
Microsoft Application Information:
Error Reporting UUID: 31DB5E00-72EB-41E3-B249-E39147516681
Time from launch: 0 hours, 2 minutes, 36 seconds
Total errors on this client: 18Hello, truthfully that's way to much info to hunt through, might Open Console & copy/paste the clues when a crash actually happens.
Other than that...
Bootup holding CMD+r, or the Option/alt key to boot from the Restore partition & use Disk Utility from there to Repair the Disk, then Repair Permissions.
If that doesn't help Reinstall the OS. -
Microsoft Word 2011 Crash on Startup
Hello,
I recently installed some new ram in my late-2008 13" Macbook. I put 8GB of 1067 MHz DDR3 RAM in, everything runs fine and the computer is much more responsive. However, I ran into one problem and it is with all the Microsoft Office products. When starting word or powerpoint it immediatly crashes and gives the report listed below. I tried to repair permissions and looked for the plist preference files but they are nowhere to be found in Library/Preferences (no Microsoft folder or com.microsoft files.
Here is the crash code, any ideas what I could do. Something tells me I will have to completely uninstall office and reinstall it, meaning I need to find the install discs.
Thanks!
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2012-04-22 17:11:22 +0000
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 14.1.4.111121
Crashed Module Name: HIToolbox
Crashed Module Version: unknown
Crashed Module Offset: 0x001d5cd9
Blame Module Name: Microsoft Word
Blame Module Version: 14.1.4.111121
Blame Module Offset: 0x0012ab33
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 0
Thread 0 crashed:
# 1 0x9caebcd9 in UnifyMenuList() + 0x00000206 (HIToolbox + 0x001d5cd9)
# 2 0x9caebd58 in GetUnifiedMenuList() + 0x0000001C (HIToolbox + 0x001d5d58)
# 3 0x9c955ead in _NormalizeMenu + 0x00000013 (HIToolbox + 0x0003fead)
# 4 0x9cb076e5 in _GetIndMenuItemWithCommandIDWithOptions(MenuData*, unsigned long, unsigned long, unsigned char, MenuData**, unsigned short*) + 0x00000046 (HIToolbox + 0x001f16e5)
# 5 0x9cb07cdb in _EnableMenuCommand + 0x00000047 (HIToolbox + 0x001f1cdb)
# 6 0x001a0b33 in __mh_execute_header + 0x0012AB33 (Microsoft Word + 0x0012ab33)
# 7 0x0009edfd in __mh_execute_header + 0x00028DFD (Microsoft Word + 0x00028dfd)
# 8 0x00079535 in __mh_execute_header + 0x00003535 (Microsoft Word + 0x00003535)
# 9 0x04d36293 in __WlmMain + 0x00000061 (WLMKernel + 0x00007293)
# 10 0x00078c85 in __mh_execute_header + 0x00002C85 (Microsoft Word + 0x00002c85)
# 11 0x00078c36 in __mh_execute_header + 0x00002C36 (Microsoft Word + 0x00002c36)
X86 Thread State:
eax: 0x00000000 ebx: 0x9caebae1 ecx: 0x00002060 edx:0x001d0700
edi: 0x798b7890 esi: 0x0000000c ebp: 0xc0071998 esp:0xc0071960
ss: 0x00000023 eip: 0x9caebcd9 cs: 0x0000001b ds:0x00000023
es: 0x00000023 fs: 0x00000000 gs: 0x0000000f eflags:0x00010282
Thread 1:
# 1 0x975f190a in _kevent + 0x0000000A (libsystem_kernel.dylib + 0x0001990a)
# 2 0x900066a7 in __dispatch_mgr_wakeup + 0x00000000 (libdispatch.dylib + 0x000016a7)
X86 Thread State:
eax: 0x0000016b ebx: 0xac001c40 ecx: 0xb00805dc edx:0x975f190a
edi: 0xb0080720 esi: 0x900078a0 ebp: 0xb0080738 esp:0xb00805dc
ss: 0x00000023 eip: 0x975f190a cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246
Thread 2:
# 1 0x975f102e in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x0001902e)
# 2 0x95cf46fe in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x000606fe)
X86 Thread State:
eax: 0x00100170 ebx: 0xb0103000 ecx: 0xb0102f9c edx:0x975f102e
edi: 0x79332f00 esi: 0x95cf29d8 ebp: 0xb0102fc8 esp:0xb0102f9c
ss: 0x00000023 eip: 0x975f102e cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 3:
# 1 0x975f102e in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x0001902e)
# 2 0x95cf46fe in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x000606fe)
X86 Thread State:
eax: 0x00100170 ebx: 0xb0185000 ecx: 0xb0184f9c edx:0x975f102e
edi: 0x79332f80 esi: 0x95cf29d8 ebp: 0xb0184fc8 esp:0xb0184f9c
ss: 0x00000023 eip: 0x975f102e cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 4:
# 1 0x975eed36 in _mach_wait_until + 0x0000000A (libsystem_kernel.dylib + 0x00016d36)
# 2 0x95c9cf10 in _sleep + 0x0000003F (libsystem_c.dylib + 0x00008f10)
# 3 0x0275c0ca in _MerpCreateSession + 0x00000B3F (merp + 0x000030ca)
# 4 0x0275b796 in _MerpCreateSession + 0x0000020B (merp + 0x00002796)
# 5 0x0275b721 in _MerpCreateSession + 0x00000196 (merp + 0x00002721)
# 6 0x0275ccbe in _MerpCreateSession + 0x00001733 (merp + 0x00003cbe)
# 7 0x95cf0ed9 in __pthread_start + 0x0000014F (libsystem_c.dylib + 0x0005ced9)
# 8 0x95cf46de in _thread_start + 0x00000022 (libsystem_c.dylib + 0x000606de)
X86 Thread State:
eax: 0xffffffa6 ebx: 0x0275bcb2 ecx: 0xb0206a7c edx:0x975eed36
edi: 0x4cf2cd4e esi: 0x00000902 ebp: 0xb0206ac8 esp:0xb0206a7c
ss: 0x00000023 eip: 0x975eed36 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000202
Thread 5:
# 1 0x975f102e in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x0001902e)
# 2 0x95cf46fe in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x000606fe)
X86 Thread State:
eax: 0x00100170 ebx: 0xb0289000 ecx: 0xb0288f9c edx:0x975f102e
edi: 0x79333080 esi: 0x95cf29d8 ebp: 0xb0288fc8 esp:0xb0288f9c
ss: 0x00000023 eip: 0x975f102e cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 6:
# 1 0x975f0bb2 in ___semwait_signal + 0x0000000A (libsystem_kernel.dylib + 0x00018bb2)
# 2 0x97c5805f in +[NSThread sleepForTimeInterval:] + 0x000000AA (Foundation + 0x000a005f)
# 3 0x0226a189 in _RegisterWindowForMouseMoveEvents + 0x000003EC (MicrosoftComponentPlugin + 0x0000c189)
# 4 0x97c17e59 in -[NSThread main] + 0x0000002D (Foundation + 0x0005fe59)
# 5 0x97c17e09 in ___NSThread__main__ + 0x0000062E (Foundation + 0x0005fe09)
# 6 0x95cf0ed9 in __pthread_start + 0x0000014F (libsystem_c.dylib + 0x0005ced9)
# 7 0x95cf46de in _thread_start + 0x00000022 (libsystem_c.dylib + 0x000606de)
X86 Thread State:
eax: 0x0000014e ebx: 0x0226a12d ecx: 0xb030acec edx:0x975f0bb2
edi: 0xb030ad78 esi: 0x95ca570b ebp: 0xb030ad28 esp:0xb030acec
ss: 0x00000023 eip: 0x975f0bb2 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246
Loaded modules:
0: Microsoft Word (14.1.4.111121 Reg=en Loc=0x0409: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
1: mbukernel (14.1.4.111121 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/mbukernel.framework/Versions/14/mbukern el
2: MicrosoftSetupUI (14.1.4.111121 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftSetupUI.framework/Versions/14/ MicrosoftSetupUI
3: MicrosoftComponentPlugin (14.1.4.111121 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftComponentPlugin.framework/Vers ions/14/MicrosoftComponentPlugin
4: Netlib (14.1.4.111121 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/Netlib.framework/Versions/14/Netlib
5: MicrosoftOLE (14.1.4.111121 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftOLE.framework/Versions/14/Micr osoftOLE
6: MicrosoftOLEAutomation (14.1.4.111121 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftOLEAutomation.framework/Versio ns/14/MicrosoftOLEAutomation
7: merp (2.2.4.111121 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/merp.framework/Versions/14/merp
8: MSXML (14.1.4.111121 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MSXML.framework/Versions/14/MSXML
9: MicrosoftOffice (14.1.4.111121 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftOffice.framework/Versions/14/M icrosoftOffice
10: MicrosoftOleo (14.1.4.111121 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftOleo.framework/Versions/14/Mic rosoftOleo
11: MicrosoftMathFont (14.1.4.111121 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftMathFont.framework/Versions/14 /MicrosoftMathFont
12: MicrosoftChartPlugin (14.1.4.111121 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftChartPlugin.framework/Versions /14/MicrosoftChartPlugin
13: MicrosoftPTLS (14.1.4.111121 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftPTLS.framework/Versions/14/Mic rosoftPTLS
14: MsgrLibClient (8.0.0.111121 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MsgrLibClient.framework/Versions/14/Msg rLibClient
15: MBURibbon (14.1.4.111121 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MBURibbon.framework/Versions/14/MBURibb on
16: MViewLib (14.1.4.111121 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MViewLib.framework/Versions/14/MViewLib
17: WLMUser (14.1.4.111121 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/WLMUser.framework/Versions/14/WLMUser
18: WLMGraphicsDevice (14.1.4.111121 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/WLMGraphicsDevice.framework/Versions/14 /WLMGraphicsDevice
19: WLMKernel (14.1.4.111121 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/WLMKernel.framework/Versions/14/WLMKern el
20: Gfx (14.1.4.111121 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/Gfx.framework/Versions/14/Gfx
21: SmartArt (14.1.4.111121 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/SmartArt.framework/Versions/14/SmartArt
22: MicrosoftCloudServices (14.1.4.111121 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftCloudServices.framework/Versio ns/14/MicrosoftCloudServices
23: mbustrings (14.1.4.111121 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/mbustrings.framework/Versions/14/mbustr ings
24: mbulocale (14.1.4.111121 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/mbulocale.framework/Versions/14/mbuloca le
25: wlmstrings (14.1.4.111121 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/wlmstrings.framework/Versions/14/wlmstr ings
26: CocoaUI (14.1.4.111121 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/CocoaUI.framework/Versions/14/CocoaUI
27: MicrosoftOfficeDRM (14.1.4.111121 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftOfficeDRM.framework/Versions/1 4/MicrosoftOfficeDRM
28: ThreadPool (14.1.4.111121 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/ThreadPool.framework/Versions/14/Thread Pool
29: MicrosoftMenuLibrary (14.1.4.111121 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftMenuLibrary.framework/Versions /14/MicrosoftMenuLibrary
30: StdUrlMoniker (14.1.4.111121 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/StdUrlMoniker.framework/Versions/14/Std UrlMoniker
31: Uniscribe (14.1.4.111121 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/Uniscribe.framework/Versions/14/Uniscri be
32: mbuinstrument (14.1.4.111121 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/mbuinstrument.framework/Versions/14/mbu instrument
33: WinCrypto (14.1.4.111121 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Versions/14/../../../WinCrypto.framework /Versions/14/WinCrypto
34: mbupgx.dylib: /Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Versions/14/../../Libraries/mbupgx.dylib
35: libcrypto.0.9.7.dylib: /usr/lib/libcrypto.0.9.7.dylib
36: mbunamedstrings (14.1.4.111121 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/CocoaUI.framework/Versions/14/../../../mbunamedstrings.framework/Ve rsions/14/mbunamedstrings
37: CocoaTooltipParser (14.1.4.111121 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/CocoaUI.framework/Versions/14/../../../CocoaTooltipParser.framework /Versions/14/CocoaTooltipParser
38: DocEx (14.1.4.111121 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../DocEx.framework/Vers ions/14/DocEx
39: WinHttp (14.1.4.111121 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../WinHttp.framework/Ve rsions/14/WinHttp
40: MicrosoftCredui (14.1.4.111121 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../MicrosoftCredui.fram ework/Versions/14/MicrosoftCredui
41: MicrosoftDDCS (14.1.4.111121 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../MicrosoftDDCS.framew ork/Versions/14/MicrosoftDDCS
42: WinAPIUI (14.1.4.111121 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../WinAPIUI.framework/V ersions/14/WinAPIUI
43: MicrosoftCSI (14.1.4.111121 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../MicrosoftCSI.framewo rk/Versions/14/MicrosoftCSI
44: MetEx (14.1.4.111121 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../MetEx.framework/Vers ions/14/MetEx
45: MicrosoftFBA (14.1.4.111121 Reg=(null) Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../MicrosoftFBA.framewo rk/Versions/14/MicrosoftFBA
46: XPG (14.1.4.111121 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/DocEx.framework/Versions/14/../../../XPG.framework/Versions/14/XPG
47: MicrosoftFS (14.1.4.111121 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftCloudServices.framework/Versions/14/../../../MicrosoftFS.f ramework/Versions/14/MicrosoftFS
48: MicrosoftWlmFile (14.1.4.111121 Reg=en-US Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftCSI.framework/Versions/14/../../../MicrosoftWlmFile.framew ork/Versions/14/MicrosoftWlmFile
49: MicrosoftWebServices (14.1.4.111121 Reg=en-US Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftCSI.framework/Versions/14/../../../MicrosoftWebServices.fr amework/Versions/14/MicrosoftWebServices
50: Oimg (14.1.4.111121 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/OfficeArt.framework/Versions/14/../../../Oimg.framework/Versions/14 /Oimg
51: ATSHI.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
52: SpeedDownloadEnhancer (1.0 Reg=English Loc=0x0000: /Library/InputManagers/SpeedDownload Enhancer/SpeedDownloadEnhancer.bundle/Contents/MacOS/SpeedDownloadEnhancer
53: libTraditionalChineseConverter.dylib: /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
54: libSimplifiedChineseConverter.dylib: /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
55: libdispatch.dylib: /usr/lib/system/libdispatch.dylib
56: libkeymgr.dylib: /usr/lib/system/libkeymgr.dylib
57: libcommonCrypto.dylib: /usr/lib/system/libcommonCrypto.dylib
58: DiskArbitration (2.4.1 Reg=English Loc=0x0000: /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
59: IOSurface (80.0 Reg=English Loc=0x0000: /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
60: ImageCapture (7.0 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
61: vecLib (vecLib 3.7 Reg=English Loc=0x0000: /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
62: CoreGraphics: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
63: libGL.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
64: libmathCommon.A.dylib: /usr/lib/system/libmathCommon.A.dylib
65: libicucore.A.dylib: /usr/lib/libicucore.A.dylib
66: RawCamera (614 Reg=English Loc=0x0000: /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
67: libsasl2.2.dylib: /usr/lib/libsasl2.2.dylib
68: CFNetwork (520.3.2 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
69: TrustEvaluationAgent (1 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
70: libunc.dylib: /usr/lib/system/libunc.dylib
71: CoreData (358.13 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
72: SecurityHI (1 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
73: GenerationalStorage (126.1 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
74: Ink (110 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
75: vecLib (vecLib 3.7 Reg=English Loc=0x0000: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
76: libJP2.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
77: NetFS (4.0 Reg=English Loc=0x0000: /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
78: AudioToolbox (1.7.2 Reg=English Loc=0x0000: /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
79: libGIF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
80: MonitorPanel (1.4.0 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
81: LDAP (120.1 Reg=English Loc=0x0000: /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
82: JavaScriptCore (7534.53.8 Reg=English Loc=0x0000: /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
83: QuickTime (2315 Reg=English Loc=0x0000: /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
84: PreferencePanes (15.0 Reg=English Loc=0x0000: /System/Library/Frameworks/PreferencePanes.framework/Versions/A/PreferencePanes
85: OpenDirectory (146 Reg=English Loc=0x0000: /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
86: Symbolication (91 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
87: LangAnalysis (1.7.0 Reg=English Loc=0x0000: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
88: Heimdal (2.0 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
89: libobjc.A.dylib: /usr/lib/libobjc.A.dylib
90: DisplayServices (317 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
91: SystemConfiguration (1.11 Reg=English Loc=0x0000: /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
92: ImageKit (1.0 Reg=English Loc=0x0000: /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
93: libsystem_info.dylib: /usr/lib/system/libsystem_info.dylib
94: CoreServices (53 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
95: QuartzCore (270.2 Reg=English Loc=0x0000: /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
96: CoreMediaAuthoring (890 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
97: CoreMedia (705.61 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
98: QuickLookUI (500.10 Reg=English Loc=0x0000: /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
99: libiconv.2.dylib: /usr/lib/libiconv.2.dylib
100: DictionaryServices (158.2 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
101: vImage (5.1 Reg=English Loc=0x0000: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
102: SceneKit (125.3 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/SceneKit.framework/Versions/A/SceneKit
103: libCGXType.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
104: HTMLRendering (1.1.4 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
105: SecurityInterface (55007 Reg=English Loc=0x0000: /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
106: libstdc++.6.dylib: /usr/lib/libstdc++.6.dylib
107: ATS: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
108: AppleSystemInfo (1 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
109: Print (247.1 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
110: HIServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
111: AppleVA (5.0.14 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
112: CoreImage (1.0.1 Reg=English Loc=0x0000: /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
113: libCoreVMClient.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
114: OpenCL (1.50.69 Reg=English Loc=0x0000: /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
115: PrintCore (366.1 Reg=English Loc=0x0000: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
116: QuartzComposer (236.3 Reg=English Loc=0x0000: /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
117: SpeechSynthesis (4.0.74 Reg=English Loc=0x0000: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
118: Security (55110 Reg=English Loc=0x0000: /System/Library/Frameworks/Security.framework/Versions/A/Security
119: libresolv.9.dylib: /usr/lib/libresolv.9.dylib
120: libFontRegistry.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
121: CFOpenDirectory (144 Reg=English Loc=0x0000: /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
122: libSystem.B.dylib: /usr/lib/libSystem.B.dylib
123: CoreVideo (70.1 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
124: DataDetectorsCore (179.4 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
125: PDFKit (2.6.2 Reg=English Loc=0x0000: /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
126: liblaunch.dylib: /usr/lib/system/liblaunch.dylib
127: CommonAuth (2.0 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
128: Accelerate (Accelerate 1.7 Reg=English Loc=0x0000: /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
129: VideoToolbox (705.61 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
130: MultitouchSupport (220.62.1 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
131: libFontParser.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
132: CoreFoundation (635.19 Reg=en_US Loc=0x0000: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
133: Kerberos (1 Reg=English Loc=0x0000: /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
134: AppKit (1138.32 Reg=English Loc=0x0000: /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
135: libauto.dylib: /usr/lib/libauto.dylib
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137: libRIP.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
138: Carbon (153 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
139: libType1Scaler.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libType1Scaler.dylib
140: libremovefile.dylib: /usr/lib/system/libremovefile.dylib
141: CoreMediaIO (3180 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
142: SearchKit (1.4.0 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
143: ColorSync (4.7.1 Reg=English Loc=0x0000: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
144: libsystem_c.dylib: /usr/lib/system/libsystem_c.dylib
145: ImageIO (3.1.1 Reg=English Loc=0x0000: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
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246: libJapaneseConverter.dylib: /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
247: libKoreanConverter.dylib: /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
248: libLatin2Converter.dylib: /System/Library/CoreServices/Encodings/libLatin2Converter.dylib
Operating System Information
Operating System: Mac OS X 10.7.3 (Build 11D50b)
CPU: Intel Core Duo, Number: 2, Speed: 2000 MHz
gestaltPhysicalRAMSizeInMegabytes err = 0, result = 8192 MB
gestaltSystemVersion err = 0, result = 0x1073
Screen: 1280 x 800, depth = 32, ltbr = 0, 0, 800, 1280
Microsoft Application Information:
Error Reporting UUID: B4FF39A7-E11D-443D-8944-9558C058C36B
Time from launch: 0 hours, 0 minutes, 1 seconds
Total errors on this client: 72Sounds as if it's a problem with Word - do you mean the Web page Preview function? Make sure that you've the latest updates (14.2.5) and update if needed. If you're up-to-date, contact the MS Word for Mac forum - http://answers.microsoft.com/en-us/mac/forum/macword.
Good luck,
Clinton -
Microsoft Word 2011 crash after preview
I have a problem with Microsoft Word 2011. When I push the button for the preview I have a black screen and after the software crash. I have the following report. I'm sorry for my bad english.
Process: Microsoft Error Reporting [1479]
Path: /Library/Application Support/Microsoft/*/Microsoft Error Reporting.app/Contents/MacOS/Microsoft Error Reporting
Identifier: com.microsoft.error_reporting
Version: 2.2.4 (2.2.4)
Build Info: Unknown-100825~0
Code Type: X86 (Native)
Parent Process: launchd [116]
Date/Time: 2013-01-15 12:10:40.532 +0100
OS Version: Mac OS X 10.7.5 (11G63)
Report Version: 9
Interval Since Last Report: 122081 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 8486 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: B447E581-CEB4-47F1-9925-1EAA09DF36ED
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000019900f76
VM Regions Near 0x19900f76:
VM_ALLOCATE 0000000006800000-00000000077fc000 [ 16.0M] rw-/rw- SM=ALI
-->
__TEXT 000000008fe2c000-000000008fe5f000 [ 204K] r-x/rwx SM=COW /usr/lib/dyld
Application Specific Information:
objc[1479]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.microsoft.error_reporting 0x000488b0 0x1000 + 293040
1 com.microsoft.error_reporting 0x00048cef 0x1000 + 294127
2 com.microsoft.error_reporting 0x000490e8 0x1000 + 295144
3 com.microsoft.error_reporting 0x000077f9 0x1000 + 26617
4 com.microsoft.error_reporting 0x0000705c 0x1000 + 24668
5 com.microsoft.error_reporting 0x00006d11 0x1000 + 23825
6 com.microsoft.error_reporting 0x0000672c 0x1000 + 22316
7 com.apple.Foundation 0x92566df1 __-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke_1 + 49
8 com.apple.CoreFoundation 0x93400903 ___CFXNotificationPost_block_invoke_1 + 275
9 com.apple.CoreFoundation 0x933cb688 _CFXNotificationPost + 2776
10 com.apple.Foundation 0x92551fde -[NSNotificationCenter postNotificationName:object:userInfo:] + 92
11 com.apple.AppKit 0x96106ba9 -[NSApplication _postDidFinishNotification] + 259
12 com.apple.AppKit 0x9610689f -[NSApplication _sendFinishLaunchingNotification] + 84
13 com.apple.AppKit 0x961053c0 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 277
14 com.apple.AppKit 0x961050d6 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 377
15 com.apple.CoreFoundation 0x934191c8 -[NSObject performSelector:withObject:withObject:] + 72
16 com.apple.Foundation 0x9258c0c2 __-[NSAppleEventManager setEventHandler:andSelector:forEventClass:andEventID:]_block_invoke_1 + 121
17 com.apple.Foundation 0x9258ae75 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 476
18 com.apple.Foundation 0x9258ac49 _NSAppleEventManagerGenericHandler + 234
19 com.apple.AE 0x9b3f3045 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 202
20 com.apple.AE 0x9b3dcb67 _ZL25dispatchEventAndSendReplyPK6AEDescPS_ + 43
21 com.apple.AE 0x9b3dca54 aeProcessAppleEvent + 253
22 com.apple.HIToolbox 0x9394da86 AEProcessAppleEvent + 103
23 com.apple.AppKit 0x96102157 _DPSNextEvent + 1301
24 com.apple.AppKit 0x96101752 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 113
25 com.apple.AppKit 0x960fdac1 -[NSApplication run] + 911
26 com.apple.AppKit 0x9638eac5 NSApplicationMain + 1054
27 com.microsoft.error_reporting 0x00004147 0x1000 + 12615
28 com.microsoft.error_reporting 0x00003b67 0x1000 + 11111
29 com.microsoft.error_reporting 0x00003a95 0x1000 + 10901
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x9324a90a kevent + 10
1 libdispatch.dylib 0x92372e04 _dispatch_mgr_invoke + 969
2 libdispatch.dylib 0x92371853 _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib 0x9324a02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x93301ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x933036fe start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x9324a02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x93301ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x933036fe start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x9324a02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x93301ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x933036fe start_wqthread + 30
Thread 5:
0 libsystem_kernel.dylib 0x9324a02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x93301ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x933036fe start_wqthread + 30
Thread 6:
0 libsystem_kernel.dylib 0x9324a02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x93301ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x933036fe start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x0004821b ecx: 0x00000016 edx: 0x19180c32
edi: 0x0004f52b esi: 0x19900f76 ebp: 0xbfffe768 esp: 0xbfffe5e0
ss: 0x00000023 efl: 0x00010202 eip: 0x000488b0 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x19900f76
Logical CPU: 6
Binary Images:
0x1000 - 0x64ffb +com.microsoft.error_reporting (2.2.4 - 2.2.4) <6A0A1248-934F-92D0-40CD-3AD8011FBACE> /Library/Application Support/Microsoft/*/Microsoft Error Reporting.app/Contents/MacOS/Microsoft Error Reporting
0x8fe2c000 - 0x8fe5eaa7 dyld (195.6 - ???) <3A866A34-4CDD-35A4-B26E-F145B05F3644> /usr/lib/dyld
0x90d57000 - 0x90e3ffff libxml2.2.dylib (10.3.0 - compatibility 10.0.0) <1841196F-68B5-309F-8ED1-6714B1DFEC83> /usr/lib/libxml2.2.dylib
0x914cd000 - 0x915c5ff7 libFontParser.dylib (??? - ???) <71B33EB1-27F8-3C68-B940-FC61A3CFE275> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
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0x91b18000 - 0x91b35ff3 com.apple.openscripting (1.3.3 - ???) <0579A4CB-FD6F-3D7F-A17B-AC0F2CF11FC7> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x91b36000 - 0x91b41ffb com.apple.speech.recognition.framework (4.0.21 - 4.0.21) <A1764D2F-EB84-33DC-9ED5-CDA3B468FF3E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x91b42000 - 0x91b45ff7 libcompiler_rt.dylib (6.0.0 - compatibility 1.0.0) <7F6C14CC-0169-3F1B-B89C-372F67F1F3B5> /usr/lib/system/libcompiler_rt.dylib
0x91b46000 - 0x91b63fff libresolv.9.dylib (46.1.0 - compatibility 1.0.0) <2870320A-28DA-3B44-9D82-D56E0036F6BB> /usr/lib/libresolv.9.dylib
0x91b64000 - 0x91c27fff com.apple.CoreServices.OSServices (478.49 - 478.49) <5AF33605-C893-3F60-89CF-1BC9C0BC35AF> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x91ca1000 - 0x9217dff6 libBLAS.dylib (??? - ???) <134ABFC6-F29E-3DC5-8E57-E13CB6EF7B41> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x92260000 - 0x9236fff7 com.apple.DesktopServices (1.6.5 - 1.6.5) <CEC069D7-37A3-3D25-A3BB-39DE99FDA46E> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x92370000 - 0x9237efff libdispatch.dylib (187.10.0 - compatibility 1.0.0) <1B857064-288D-3919-B81A-38E9F4D19B54> /usr/lib/system/libdispatch.dylib
0x9237f000 - 0x92490ff7 libJP2.dylib (??? - ???) <2B5EB147-F845-30DF-87C4-D2D3C3D0680A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x924ed000 - 0x924edfff com.apple.audio.units.AudioUnit (1.7.3 - 1.7.3) <2E71E880-25D1-3210-8D26-21EC47ED810C> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x92504000 - 0x9250cfff com.apple.DiskArbitration (2.4.1 - 2.4.1) <28D5D8B5-14E8-3DA1-9085-B9BC96835ACF> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
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0x9a63e000 - 0x9a67eff7 com.apple.NavigationServices (3.7 - 193) <16A8BCC8-7343-3A90-88B3-AAA334DF615F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x9a67f000 - 0x9a73fffb com.apple.ColorSync (4.7.4 - 4.7.4) <0A68AF35-15DF-3A0A-9B17-70CE2A106A6C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x9a75e000 - 0x9a762ffd IOSurface (??? - ???) <EDDBEE65-1EB8-33A7-9972-E361A3508234> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x9a90c000 - 0x9b23772b com.apple.CoreGraphics (1.600.0 - ???) <DD7CDD67-FC4F-36FE-962F-2EA7EF3FC780> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x9b2dd000 - 0x9b2e0ffd libCoreVMClient.dylib (??? - ???) <B8F8916D-F12A-3D95-ABF3-999D57B7D581> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x9b348000 - 0x9b34effb com.apple.print.framework.Print (7.4 - 247.3) <CB075EEE-FA1F-345C-A1B5-1AB266FC73A1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x9b35b000 - 0x9b36bfff com.apple.LangAnalysis (1.7.0 - 1.7.0) <6D6F0C9D-2EEA-3578-AF3D-E2A09BCECAF3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x9b3d9000 - 0x9b40fff7 com.apple.AE (527.7 - 527.7) <7BAFBF18-3997-3656-9823-FD3B455056A4> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x9b410000 - 0x9b457ff5 com.apple.opencl (2.0.19 - 2.0.19) <7689E7B9-EE5A-3F74-8699-4CDED9162260> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x9b458000 - 0x9b459ff7 libsystem_sandbox.dylib (??? - ???) <5CFCCFB7-CF29-3E04-801D-8532AE004768> /usr/lib/system/libsystem_sandbox.dylib
0x9b45a000 - 0x9b85cff6 libLAPACK.dylib (??? - ???) <00BE0221-8564-3F87-9F6B-8A910CF2F141> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x9b8df000 - 0x9b8e0fff libsystem_blocks.dylib (53.0.0 - compatibility 1.0.0) <B04592B1-0924-3422-82FF-976B339DF567> /usr/lib/system/libsystem_blocks.dylib
0x9b8e1000 - 0x9b91eff7 libcups.2.dylib (2.9.0 - compatibility 2.0.0) <007A1877-E981-3007-A8FA-9B179F4ED6D1> /usr/lib/libcups.2.dylib
0x9b91f000 - 0x9ba0fff1 libiconv.2.dylib (7.0.0 - compatibility 7.0.0) <9E5F86A3-8405-3774-9E0C-3A074273C96D> /usr/lib/libiconv.2.dylib
0x9ba10000 - 0x9ba3aff1 com.apple.CoreServicesInternal (113.19 - 113.19) <F7A309D1-DCB4-38DE-8248-E16D0182AA6C> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x9ba3b000 - 0x9ba83ff7 com.apple.SystemConfiguration (1.11.3 - 1.11) <68B92FEA-F754-3E7E-B5E6-D512E26144E7> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x9c0a0000 - 0x9c0adfff libGL.dylib (??? - ???) <A72F14F7-1836-34AB-9F08-67836CB966E4> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x9c0ae000 - 0x9c0b6ff3 libunwind.dylib (30.0.0 - compatibility 1.0.0) <E8DA8CEC-12D6-3C8D-B2E2-5D567C8F3CB5> /usr/lib/system/libunwind.dylib
0x9c0b7000 - 0x9c0e2fff com.apple.GSS (2.2 - 2.0) <2C468B23-FA87-30B5-B9A6-8C5D1373AA30> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x9c0e3000 - 0x9c108ff9 libJPEG.dylib (??? - ???) <743578F6-8C0C-39CC-9F15-3A01E1616EAE> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x9c1cd000 - 0x9c1fbfe7 libSystem.B.dylib (159.1.0 - compatibility 1.0.0) <30189C33-6ADD-3142-83F3-6114B1FC152E> /usr/lib/libSystem.B.dylib
0x9c2d6000 - 0x9c4ceff7 com.apple.CoreData (104.1 - 358.14) <C1730963-F75D-3338-B65F-D50235538B28> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x9c4cf000 - 0x9c4d3ff3 libsystem_network.dylib (??? - ???) <62EBADDA-FC72-3275-AAB3-5EDD949FEFAF> /usr/lib/system/libsystem_network.dylib
0x9c737000 - 0x9c7cdff7 com.apple.LaunchServices (480.40 - 480.40) <D5C0DEF9-398C-3742-8C4E-875C3365EC8B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x9c816000 - 0x9c8ecaab libobjc.A.dylib (228.0.0 - compatibility 1.0.0) <2E272DCA-38A0-3530-BBF4-47AE678D20D4> /usr/lib/libobjc.A.dylibSounds as if it's a problem with Word - do you mean the Web page Preview function? Make sure that you've the latest updates (14.2.5) and update if needed. If you're up-to-date, contact the MS Word for Mac forum - http://answers.microsoft.com/en-us/mac/forum/macword.
Good luck,
Clinton
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