Microsoft Word 2011 freaked out by Mountain Lion

Is anyone else having problems operating MSW 2011 with Mountain Lion?  I just installed ML on my imac and Microsoft Word is stalling, the vertical scroll arrows have disappeared and half the time, the insertion point does not appear when I try to place it with the cursor in a line of type.

Have you installed the latest update?
http://www.microsoft.com/mac/downloads?pid=Mactopia_Office2011&fid=877700ED-3D03 -4D46-A77B-5063D8F7D2E3#viewer
I have it installed and no problems reported here.

Similar Messages

  • Microsoft Word crashes after upgrade to Mountain Lion

    I recently upgraded to Mountain Lion on my 2011 Mac Mini.
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    When I log into another user account it works fine, so it must be in my user's account.
    Any idea on what to do ? the microsoft forum does not offer any help on this specific matter except changing user account !

    I'm having this exact same issue too, and this is my third attempt to get things working again now :( what was weird was (before I also tried to start all over with a fresh win install) I were able to boot up the bootcamp install via VMware Fusion :S I've just did a startup repair with restore and it seems to have kicked some bad things out and lets me boot in again. I think I'll make a restore point and then install the driver one by one instead, and if things then blows up, I'm hopefully able to restore back.
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  • Microsoft Word Intermittently Crashing After Installing Mountain Lion

    After installing Mountain Lion (10.8), Microsoft Word 2011 (v 14.2.3, currently the latest update) is intermittently crashing.  This is not the error I have seen reported elsewhere where Word crashses on start up.  Rather, it starts fine, runs for a while, then suddently freezes and gives an error message.  Unfortunately I do not remember the full error message, but it stated something like "Microsoft Office  cannot write to the hard drive..."  I was prevously running Microsoft Office 2011 and had no problems until upgrading to Mountain Lion.
    So far I tried repaired disk permissions, both via the disk utility application and by restarting while holding down the option key to boot into disk utility directly.  This did not solve the problem.
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    I also checked fonts in Font Book, but there appear to be no duplicate fonts, which I thought might cause a problem in Word. 
    Any suggestions would be greatly appreciated.

    Hi there,
    I've been getting the same error message for teh last few days. Word and Mountain Lion seemed to be playing well together until the last MS update (now running Word 2011 14.2.3). Fans go into overdrive and always a reboot required. Additionally, my DOCX is gone from where it was saved and in place only a word.tmp file remains. Sometimes I can open the temp file and recover all of the data but sometimes not. Luckily Time Machine has saved me on both occasions when the tmp file wouldn't open.
    Excel and Powerpoint are currently running very smoothly (in fact I dare say better than previously).
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  • Microsoft Office 2011 not working with Mountain Lion

    I just upgraded to mountain lion last night.... I can not access anything in my microsoft 2011 suite that has been installed on my macbook for about a year. I get a microsoft error reporting pop up and will not open. It stops on "Opening font 16%" on the microsoft startup......?
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  • Microsoft Word 2008 keeps crashing with Mountain Lion 10.8.3.

    I've had this problem off and on, and judging from the forums, it seems to be common. Following advise on one discussion forum and a visit to the genius bar, I tried deleting the .plist files in the preferences folder for Word (following advice found here: http://support.microsoft.com/kb/948489). This worked for a bit, but now the problem is back. I can't type two words before Word crashes. Does anyone have a solution? 
    The following error message appears after the crash:
    Microsoft Error Reporting log version: 2.0
    Error Signature:
    Exception: EXC_BAD_ACCESS
    Date/Time: 2013-04-02 00:45:55 +0000
    Application Name: Microsoft Word
    Application Bundle ID: com.microsoft.Word
    Application Signature: MSWD
    Application Version: 12.0.0.071130
    Crashed Module Name: unknown
    Crashed Module Version: unknown
    Crashed Module Offset: unknown
    Blame Module Name: unknown
    Blame Module Version: unknown
    Blame Module Offset: unknown
    Application LCID: 1033
    Extra app info: Reg=en Loc=0x0409
    Thread 0 crashed:
    #  1  0x9a492843 in  ( + 0x00000000)
    #  2  0x9a494dbc in  ( + 0x00000000)
    #  3  0x18739607 in  ( + 0x00000000)
    #  4  0x1873968d in  ( + 0x00000000)
    #  5  0x18757bbe in  ( + 0x00000000)
    #  6  0x187b134d in  ( + 0x00000000)
    #  7  0x187b7d82 in  ( + 0x00000000)
    #  8  0x015dae76 in  ( + 0x00000000)
    #  9  0x015daee0 in  ( + 0x00000000)
    # 10  0x015dbc2d in  ( + 0x00000000)
    # 11  0x00617d3a in  ( + 0x00000000)
    # 12  0x0061cb21 in  ( + 0x00000000)
    # 13  0x0061ceaf in  ( + 0x00000000)
    # 14  0x008b5410 in  ( + 0x00000000)
    # 15  0x00623565 in  ( + 0x00000000)
    # 16  0x006264a1 in  ( + 0x00000000)
    # 17  0x008b7dc4 in  ( + 0x00000000)
    # 18  0x008b7e94 in  ( + 0x00000000)
    # 19  0x000038fc in  ( + 0x00000000)
    # 20  0x000039fd in  ( + 0x00000000)
    # 21  0x00c57163 in  ( + 0x00000000)
    # 22  0x01621afe in  ( + 0x00000000)
    # 23  0x9a052c81 in  ( + 0x00000000)
    # 24  0x936f7416 in  ( + 0x00000000)
    # 25  0x936f6db5 in  ( + 0x00000000)
    # 26  0x936dbbc2 in  ( + 0x00000000)
    # 27  0x936db02a in  ( + 0x00000000)
    # 28  0x936dae9b in  + 0x0000E7F0 ( + 0x00000000)
    # 29  0x9a03cf5a in  ( + 0x00000000)
    # 30  0x9a03ccc9 in  ( + 0x00000000)
    # 31  0x9a1a215c in  ( + 0x00000000)
    # 32  0x01661ce4 in  ( + 0x00000000)
    # 33  0x00ae3e6b in  ( + 0x00000000)
    # 34  0x00aecd18 in  ( + 0x00000000)
    # 35  0x02236080 in  ( + 0x00000000)
    # 36  0x00ad2438 in  ( + 0x00000000)
    # 37  0x000028e2 in  ( + 0x00000000)
    # 38  0x00002809 in  ( + 0x00000000)
    X86 Thread State:
    eax: 0xacd99a28  ebx: 0xffffffff  ecx: 0x9a457947  edx:0xffffffff
    edi: 0xffffffff  esi: 0xacd99a28  ebp: 0xbfffda28  esp:0xbfffda10
      ss: 0x00000023  eip: 0x9a492843   cs: 0x0000001b   ds:0x00000023
      es: 0x00000023   fs: 0x00000000   gs: 0x0000000f  eflags:0x00010282
    Thread 1:
    #  1  0x928b69ae in  ( + 0x00000000)
    #  2  0x9354b7a9 in  ( + 0x00000000)
    X86 Thread State:
    eax: 0x0000016b  ebx: 0xb0102700  ecx: 0xb01025ac  edx:0x928b69ae
    edi: 0x00000000  esi: 0x9354b8a1  ebp: 0xb0102718  esp:0xb01025ac
      ss: 0x00000023  eip: 0x928b69ae   cs: 0x0000000b   ds:0x00000023
      es: 0x00000023   fs: 0x00000023   gs: 0x0000000f  eflags:0x00000246
    Thread 2:
    #  1  0x928b60ee in  ( + 0x00000000)
    #  2  0x9a431e79 in  ( + 0x00000000)
    #  3  0x9a419d2a in  ( + 0x00000000)
    X86 Thread State:
    eax: 0x00100170  ebx: 0x9a431cc7  ecx: 0xb0184f6c  edx:0x928b60ee
    edi: 0xb0185000  esi: 0xb0185000  ebp: 0xb0184f88  esp:0xb0184f6c
      ss: 0x00000023  eip: 0x928b60ee   cs: 0x0000000b   ds:0x00000023
      es: 0x00000023   fs: 0x00000023   gs: 0x0000000f  eflags:0x00000282
    Thread 3:
    #  1  0x928b38e6 in  ( + 0x00000000)
    #  2  0x9a4c06b6 in  ( + 0x00000000)
    #  3  0x01aa4265 in  ( + 0x00000000)
    #  4  0x01aa38cd in  ( + 0x00000000)
    #  5  0x01aa3954 in  ( + 0x00000000)
    #  6  0x01aa440d in  ( + 0x00000000)
    #  7  0x9a42f5b7 in  ( + 0x00000000)
    #  8  0x9a419d4e in  ( + 0x00000000)
    X86 Thread State:
    eax: 0xffffffa6  ebx: 0x00000000  ecx: 0xb0206a9c  edx:0x928b38e6
    edi: 0x00005ce0  esi: 0xc811fc9c  ebp: 0xb0206ae8  esp:0xb0206a9c
      ss: 0x00000023  eip: 0x928b38e6   cs: 0x0000000b   ds:0x00000023
      es: 0x00000023   fs: 0x00000023   gs: 0x0000000f  eflags:0x00000246
    Thread 4:
    #  1  0x928b60ee in  ( + 0x00000000)
    #  2  0x9a431e79 in  ( + 0x00000000)
    #  3  0x9a419d2a in  ( + 0x00000000)
    X86 Thread State:
    eax: 0x00100170  ebx: 0x9a431cc7  ecx: 0xb0288f6c  edx:0x928b60ee
    edi: 0xb0289000  esi: 0xb0289000  ebp: 0xb0288f88  esp:0xb0288f6c
      ss: 0x00000023  eip: 0x928b60ee   cs: 0x0000000b   ds:0x00000023
      es: 0x00000023   fs: 0x00000023   gs: 0x0000000f  eflags:0x00000282
    Thread 5:
    #  1  0x928b4eb6 in  ( + 0x00000000)
    #  2  0x016e7552 in  ( + 0x00000000)
    #  3  0x015f58b8 in  ( + 0x00000000)
    #  4  0x9665ea7b in  ( + 0x00000000)
    #  5  0x9a42f5b7 in  ( + 0x00000000)
    #  6  0x9a419d4e in  ( + 0x00000000)
    X86 Thread State:
    eax: 0x000c0194  ebx: 0x015f5867  ecx: 0xb030ad5c  edx:0x928b4eb6
    edi: 0x928b3e77  esi: 0xb030af44  ebp: 0xb030ad78  esp:0xb030ad5c
      ss: 0x00000023  eip: 0x928b4eb6   cs: 0x0000000b   ds:0x00000023
      es: 0x00000023   fs: 0x00000023   gs: 0x0000000f  eflags:0x00000286
    Thread 6:
    #  1  0x928b3826 in  ( + 0x00000000)
    #  2  0x015f5c7b in  ( + 0x00000000)
    #  3  0x9665ea7b in  ( + 0x00000000)
    #  4  0x9a42f5b7 in  ( + 0x00000000)
    #  5  0x9a419d4e in  ( + 0x00000000)
    X86 Thread State:
    eax: 0xffffffda  ebx: 0x015f5a95  ecx: 0xb040ee7c  edx:0x928b3826
    edi: 0xb040ef56  esi: 0xb040eed4  ebp: 0xb040eea8  esp:0xb040ee7c
      ss: 0x00000023  eip: 0x928b3826   cs: 0x0000000b   ds:0x00000023
      es: 0x00000023   fs: 0x00000023   gs: 0x0000000f  eflags:0x00000206
    Thread 7:
    #  1  0x928b60ee in  ( + 0x00000000)
    #  2  0x9a431e79 in  ( + 0x00000000)
    #  3  0x9a419d2a in  ( + 0x00000000)
    X86 Thread State:
    eax: 0x00100170  ebx: 0x9a431cc7  ecx: 0xb038cf6c  edx:0x928b60ee
    edi: 0xb038d000  esi: 0xb038d000  ebp: 0xb038cf88  esp:0xb038cf6c
      ss: 0x00000023  eip: 0x928b60ee   cs: 0x0000000b   ds:0x00000023
      es: 0x00000023   fs: 0x00000023   gs: 0x0000000f  eflags:0x00000282
    Loaded modules:
    Operating System Information
    Operating System: Mac OS X 10.8.3 (Build 12D78)
    CPU: Intel Core Duo, Number: 4, Speed: 2147 MHz
    gestaltPhysicalRAMSize err = 0, result = 2047 MB
    gestaltSystemVersion err = 0, result = 0x1083
    Screen: 1280 x 800, depth = 32, ltbr = 0, 0, 800, 1280
    Microsoft Application Information:
    Error Reporting UUID: 9D8D8CC4-51B1-4B80-A492-9A39F90897AA
    Time from launch: 0 hours, 0 minutes, 38 seconds
    Total errors on this client: 87

    Post your question on Microsoft's Mac forums since it's their software you're having issues with:  http://answers.microsoft.com/en-us/mac

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    Path:            /Library/Application Support/Microsoft/*/Microsoft Error Reporting.app/Contents/MacOS/Microsoft Error Reporting
    Identifier:      com.microsoft.error_reporting
    Version:         2.2.4 (2.2.4)
    Build Info:      Unknown-100825~0
    Code Type:       X86 (Native)
    Parent Process:  launchd [116]
    Date/Time:       2013-01-15 12:10:40.532 +0100
    OS Version:      Mac OS X 10.7.5 (11G63)
    Report Version:  9
    Interval Since Last Report:          122081 sec
    Crashes Since Last Report:           1
    Per-App Interval Since Last Report:  8486 sec
    Per-App Crashes Since Last Report:   1
    Anonymous UUID:                      B447E581-CEB4-47F1-9925-1EAA09DF36ED
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    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000019900f76
    VM Regions Near 0x19900f76:
       VM_ALLOCATE            0000000006800000-00000000077fc000 [ 16.0M] rw-/rw- SM=ALI 
    -->
       __TEXT                 000000008fe2c000-000000008fe5f000 [  204K] r-x/rwx SM=COW  /usr/lib/dyld
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    objc[1479]: garbage collection is OFF
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   com.microsoft.error_reporting           0x000488b0 0x1000 + 293040
    1   com.microsoft.error_reporting           0x00048cef 0x1000 + 294127
    2   com.microsoft.error_reporting           0x000490e8 0x1000 + 295144
    3   com.microsoft.error_reporting           0x000077f9 0x1000 + 26617
    4   com.microsoft.error_reporting           0x0000705c 0x1000 + 24668
    5   com.microsoft.error_reporting           0x00006d11 0x1000 + 23825
    6   com.microsoft.error_reporting           0x0000672c 0x1000 + 22316
    7   com.apple.Foundation                    0x92566df1 __-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke_1 + 49
    8   com.apple.CoreFoundation                0x93400903 ___CFXNotificationPost_block_invoke_1 + 275
    9   com.apple.CoreFoundation                0x933cb688 _CFXNotificationPost + 2776
    10  com.apple.Foundation                    0x92551fde -[NSNotificationCenter postNotificationName:object:userInfo:] + 92
    11  com.apple.AppKit                        0x96106ba9 -[NSApplication _postDidFinishNotification] + 259
    12  com.apple.AppKit                        0x9610689f -[NSApplication _sendFinishLaunchingNotification] + 84
    13  com.apple.AppKit                        0x961053c0 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 277
    14  com.apple.AppKit                        0x961050d6 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 377
    15  com.apple.CoreFoundation                0x934191c8 -[NSObject performSelector:withObject:withObject:] + 72
    16  com.apple.Foundation                    0x9258c0c2 __-[NSAppleEventManager setEventHandler:andSelector:forEventClass:andEventID:]_block_invoke_1 + 121
    17  com.apple.Foundation                    0x9258ae75 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 476
    18  com.apple.Foundation                    0x9258ac49 _NSAppleEventManagerGenericHandler + 234
    19  com.apple.AE                            0x9b3f3045 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 202
    20  com.apple.AE                            0x9b3dcb67 _ZL25dispatchEventAndSendReplyPK6AEDescPS_ + 43
    21  com.apple.AE                            0x9b3dca54 aeProcessAppleEvent + 253
    22  com.apple.HIToolbox                     0x9394da86 AEProcessAppleEvent + 103
    23  com.apple.AppKit                        0x96102157 _DPSNextEvent + 1301
    24  com.apple.AppKit                        0x96101752 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 113
    25  com.apple.AppKit                        0x960fdac1 -[NSApplication run] + 911
    26  com.apple.AppKit                        0x9638eac5 NSApplicationMain + 1054
    27  com.microsoft.error_reporting           0x00004147 0x1000 + 12615
    28  com.microsoft.error_reporting           0x00003b67 0x1000 + 11111
    29  com.microsoft.error_reporting           0x00003a95 0x1000 + 10901
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib                  0x9324a90a kevent + 10
    1   libdispatch.dylib                       0x92372e04 _dispatch_mgr_invoke + 969
    2   libdispatch.dylib                       0x92371853 _dispatch_mgr_thread + 53
    Thread 2:
    0   libsystem_kernel.dylib                  0x9324a02e __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x93301ccf _pthread_wqthread + 773
    2   libsystem_c.dylib                       0x933036fe start_wqthread + 30
    Thread 3:
    0   libsystem_kernel.dylib                  0x9324a02e __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x93301ccf _pthread_wqthread + 773
    2   libsystem_c.dylib                       0x933036fe start_wqthread + 30
    Thread 4:
    0   libsystem_kernel.dylib                  0x9324a02e __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x93301ccf _pthread_wqthread + 773
    2   libsystem_c.dylib                       0x933036fe start_wqthread + 30
    Thread 5:
    0   libsystem_kernel.dylib                  0x9324a02e __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x93301ccf _pthread_wqthread + 773
    2   libsystem_c.dylib                       0x933036fe start_wqthread + 30
    Thread 6:
    0   libsystem_kernel.dylib                  0x9324a02e __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x93301ccf _pthread_wqthread + 773
    2   libsystem_c.dylib                       0x933036fe start_wqthread + 30
    Thread 0 crashed with X86 Thread State (32-bit):
    eax: 0x00000000  ebx: 0x0004821b  ecx: 0x00000016  edx: 0x19180c32
    edi: 0x0004f52b  esi: 0x19900f76  ebp: 0xbfffe768  esp: 0xbfffe5e0
      ss: 0x00000023  efl: 0x00010202  eip: 0x000488b0   cs: 0x0000001b
      ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f
    cr2: 0x19900f76
    Logical CPU: 6
    Binary Images:
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    0x97e8b000 - 0x97eaefff  com.apple.CoreVideo (1.7 - 70.3) <4234C11C-E8E9-309A-9465-27D6D7458895> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
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    0x982fa000 - 0x9835cffb  com.apple.datadetectorscore (3.0 - 179.4) <3A418498-C189-37A1-9B86-F0ECB33AD91C> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
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    0x98401000 - 0x9848bffb  com.apple.SearchKit (1.4.0 - 1.4.0) <CF074082-64AB-3A1F-831E-582DF1667827> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
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