Microsoft Word 2011 freaked out by Mountain Lion
Is anyone else having problems operating MSW 2011 with Mountain Lion? I just installed ML on my imac and Microsoft Word is stalling, the vertical scroll arrows have disappeared and half the time, the insertion point does not appear when I try to place it with the cursor in a line of type.
Have you installed the latest update?
http://www.microsoft.com/mac/downloads?pid=Mactopia_Office2011&fid=877700ED-3D03 -4D46-A77B-5063D8F7D2E3#viewer
I have it installed and no problems reported here.
Similar Messages
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Microsoft Word crashes after upgrade to Mountain Lion
I recently upgraded to Mountain Lion on my 2011 Mac Mini.
Since the upgrade, microsoft word 2011 keeps crashing when trying to save a NEW document. It saves fine an existing document but would not save (or save as) a new document. I have also installed the latest software update from microsoft.
When I log into another user account it works fine, so it must be in my user's account.
Any idea on what to do ? the microsoft forum does not offer any help on this specific matter except changing user account !I'm having this exact same issue too, and this is my third attempt to get things working again now :( what was weird was (before I also tried to start all over with a fresh win install) I were able to boot up the bootcamp install via VMware Fusion :S I've just did a startup repair with restore and it seems to have kicked some bad things out and lets me boot in again. I think I'll make a restore point and then install the driver one by one instead, and if things then blows up, I'm hopefully able to restore back.
But this issue is pretty pretty bad. -
Microsoft Word Intermittently Crashing After Installing Mountain Lion
After installing Mountain Lion (10.8), Microsoft Word 2011 (v 14.2.3, currently the latest update) is intermittently crashing. This is not the error I have seen reported elsewhere where Word crashses on start up. Rather, it starts fine, runs for a while, then suddently freezes and gives an error message. Unfortunately I do not remember the full error message, but it stated something like "Microsoft Office cannot write to the hard drive..." I was prevously running Microsoft Office 2011 and had no problems until upgrading to Mountain Lion.
So far I tried repaired disk permissions, both via the disk utility application and by restarting while holding down the option key to boot into disk utility directly. This did not solve the problem.
I also checked the activity monitor, because after crashing the computer starts running very hot. The activity monitor shows a process called "mtmd", which is using 50-80% of the CPU. This activity seems to persist until the computer is restarted again.
I also checked fonts in Font Book, but there appear to be no duplicate fonts, which I thought might cause a problem in Word.
Any suggestions would be greatly appreciated.Hi there,
I've been getting the same error message for teh last few days. Word and Mountain Lion seemed to be playing well together until the last MS update (now running Word 2011 14.2.3). Fans go into overdrive and always a reboot required. Additionally, my DOCX is gone from where it was saved and in place only a word.tmp file remains. Sometimes I can open the temp file and recover all of the data but sometimes not. Luckily Time Machine has saved me on both occasions when the tmp file wouldn't open.
Excel and Powerpoint are currently running very smoothly (in fact I dare say better than previously).
I've tried running the DOCX from local drives and two external drives all with the identical results. However, after this occurring for the nth time I noticed that it seems to occur when Time Machine kicks in. I'm presently testing it with Time Machine turned off and all seems ok. Though it does kind of defeat the purpose! -
Microsoft Office 2011 not working with Mountain Lion
I just upgraded to mountain lion last night.... I can not access anything in my microsoft 2011 suite that has been installed on my macbook for about a year. I get a microsoft error reporting pop up and will not open. It stops on "Opening font 16%" on the microsoft startup......?
How do I fix this?I also came to the conclusion that it must be a font issue, but i've got hundreds of non-standard fonts that i use... time to clean house! Thanks for the tip.
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Microsoft Word 2008 keeps crashing with Mountain Lion 10.8.3.
I've had this problem off and on, and judging from the forums, it seems to be common. Following advise on one discussion forum and a visit to the genius bar, I tried deleting the .plist files in the preferences folder for Word (following advice found here: http://support.microsoft.com/kb/948489). This worked for a bit, but now the problem is back. I can't type two words before Word crashes. Does anyone have a solution?
The following error message appears after the crash:
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2013-04-02 00:45:55 +0000
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 12.0.0.071130
Crashed Module Name: unknown
Crashed Module Version: unknown
Crashed Module Offset: unknown
Blame Module Name: unknown
Blame Module Version: unknown
Blame Module Offset: unknown
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Thread 0 crashed:
# 1 0x9a492843 in ( + 0x00000000)
# 2 0x9a494dbc in ( + 0x00000000)
# 3 0x18739607 in ( + 0x00000000)
# 4 0x1873968d in ( + 0x00000000)
# 5 0x18757bbe in ( + 0x00000000)
# 6 0x187b134d in ( + 0x00000000)
# 7 0x187b7d82 in ( + 0x00000000)
# 8 0x015dae76 in ( + 0x00000000)
# 9 0x015daee0 in ( + 0x00000000)
# 10 0x015dbc2d in ( + 0x00000000)
# 11 0x00617d3a in ( + 0x00000000)
# 12 0x0061cb21 in ( + 0x00000000)
# 13 0x0061ceaf in ( + 0x00000000)
# 14 0x008b5410 in ( + 0x00000000)
# 15 0x00623565 in ( + 0x00000000)
# 16 0x006264a1 in ( + 0x00000000)
# 17 0x008b7dc4 in ( + 0x00000000)
# 18 0x008b7e94 in ( + 0x00000000)
# 19 0x000038fc in ( + 0x00000000)
# 20 0x000039fd in ( + 0x00000000)
# 21 0x00c57163 in ( + 0x00000000)
# 22 0x01621afe in ( + 0x00000000)
# 23 0x9a052c81 in ( + 0x00000000)
# 24 0x936f7416 in ( + 0x00000000)
# 25 0x936f6db5 in ( + 0x00000000)
# 26 0x936dbbc2 in ( + 0x00000000)
# 27 0x936db02a in ( + 0x00000000)
# 28 0x936dae9b in + 0x0000E7F0 ( + 0x00000000)
# 29 0x9a03cf5a in ( + 0x00000000)
# 30 0x9a03ccc9 in ( + 0x00000000)
# 31 0x9a1a215c in ( + 0x00000000)
# 32 0x01661ce4 in ( + 0x00000000)
# 33 0x00ae3e6b in ( + 0x00000000)
# 34 0x00aecd18 in ( + 0x00000000)
# 35 0x02236080 in ( + 0x00000000)
# 36 0x00ad2438 in ( + 0x00000000)
# 37 0x000028e2 in ( + 0x00000000)
# 38 0x00002809 in ( + 0x00000000)
X86 Thread State:
eax: 0xacd99a28 ebx: 0xffffffff ecx: 0x9a457947 edx:0xffffffff
edi: 0xffffffff esi: 0xacd99a28 ebp: 0xbfffda28 esp:0xbfffda10
ss: 0x00000023 eip: 0x9a492843 cs: 0x0000001b ds:0x00000023
es: 0x00000023 fs: 0x00000000 gs: 0x0000000f eflags:0x00010282
Thread 1:
# 1 0x928b69ae in ( + 0x00000000)
# 2 0x9354b7a9 in ( + 0x00000000)
X86 Thread State:
eax: 0x0000016b ebx: 0xb0102700 ecx: 0xb01025ac edx:0x928b69ae
edi: 0x00000000 esi: 0x9354b8a1 ebp: 0xb0102718 esp:0xb01025ac
ss: 0x00000023 eip: 0x928b69ae cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246
Thread 2:
# 1 0x928b60ee in ( + 0x00000000)
# 2 0x9a431e79 in ( + 0x00000000)
# 3 0x9a419d2a in ( + 0x00000000)
X86 Thread State:
eax: 0x00100170 ebx: 0x9a431cc7 ecx: 0xb0184f6c edx:0x928b60ee
edi: 0xb0185000 esi: 0xb0185000 ebp: 0xb0184f88 esp:0xb0184f6c
ss: 0x00000023 eip: 0x928b60ee cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 3:
# 1 0x928b38e6 in ( + 0x00000000)
# 2 0x9a4c06b6 in ( + 0x00000000)
# 3 0x01aa4265 in ( + 0x00000000)
# 4 0x01aa38cd in ( + 0x00000000)
# 5 0x01aa3954 in ( + 0x00000000)
# 6 0x01aa440d in ( + 0x00000000)
# 7 0x9a42f5b7 in ( + 0x00000000)
# 8 0x9a419d4e in ( + 0x00000000)
X86 Thread State:
eax: 0xffffffa6 ebx: 0x00000000 ecx: 0xb0206a9c edx:0x928b38e6
edi: 0x00005ce0 esi: 0xc811fc9c ebp: 0xb0206ae8 esp:0xb0206a9c
ss: 0x00000023 eip: 0x928b38e6 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246
Thread 4:
# 1 0x928b60ee in ( + 0x00000000)
# 2 0x9a431e79 in ( + 0x00000000)
# 3 0x9a419d2a in ( + 0x00000000)
X86 Thread State:
eax: 0x00100170 ebx: 0x9a431cc7 ecx: 0xb0288f6c edx:0x928b60ee
edi: 0xb0289000 esi: 0xb0289000 ebp: 0xb0288f88 esp:0xb0288f6c
ss: 0x00000023 eip: 0x928b60ee cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 5:
# 1 0x928b4eb6 in ( + 0x00000000)
# 2 0x016e7552 in ( + 0x00000000)
# 3 0x015f58b8 in ( + 0x00000000)
# 4 0x9665ea7b in ( + 0x00000000)
# 5 0x9a42f5b7 in ( + 0x00000000)
# 6 0x9a419d4e in ( + 0x00000000)
X86 Thread State:
eax: 0x000c0194 ebx: 0x015f5867 ecx: 0xb030ad5c edx:0x928b4eb6
edi: 0x928b3e77 esi: 0xb030af44 ebp: 0xb030ad78 esp:0xb030ad5c
ss: 0x00000023 eip: 0x928b4eb6 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000286
Thread 6:
# 1 0x928b3826 in ( + 0x00000000)
# 2 0x015f5c7b in ( + 0x00000000)
# 3 0x9665ea7b in ( + 0x00000000)
# 4 0x9a42f5b7 in ( + 0x00000000)
# 5 0x9a419d4e in ( + 0x00000000)
X86 Thread State:
eax: 0xffffffda ebx: 0x015f5a95 ecx: 0xb040ee7c edx:0x928b3826
edi: 0xb040ef56 esi: 0xb040eed4 ebp: 0xb040eea8 esp:0xb040ee7c
ss: 0x00000023 eip: 0x928b3826 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000206
Thread 7:
# 1 0x928b60ee in ( + 0x00000000)
# 2 0x9a431e79 in ( + 0x00000000)
# 3 0x9a419d2a in ( + 0x00000000)
X86 Thread State:
eax: 0x00100170 ebx: 0x9a431cc7 ecx: 0xb038cf6c edx:0x928b60ee
edi: 0xb038d000 esi: 0xb038d000 ebp: 0xb038cf88 esp:0xb038cf6c
ss: 0x00000023 eip: 0x928b60ee cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Loaded modules:
Operating System Information
Operating System: Mac OS X 10.8.3 (Build 12D78)
CPU: Intel Core Duo, Number: 4, Speed: 2147 MHz
gestaltPhysicalRAMSize err = 0, result = 2047 MB
gestaltSystemVersion err = 0, result = 0x1083
Screen: 1280 x 800, depth = 32, ltbr = 0, 0, 800, 1280
Microsoft Application Information:
Error Reporting UUID: 9D8D8CC4-51B1-4B80-A492-9A39F90897AA
Time from launch: 0 hours, 0 minutes, 38 seconds
Total errors on this client: 87Post your question on Microsoft's Mac forums since it's their software you're having issues with: http://answers.microsoft.com/en-us/mac
-
Is Microsoft Office Mac 2011 compatible with OSX Mountain Lion 10.8
Is Microsoft Office Mac 2011 compatible with OSX Mountain Lion (10.8)?
Yes, it works, but make sure you've updated your Office 2011 to the latest version.
-
I recently updated my operating system to Mountain Lion. I've noticed that I am unable to open up Microsoft Word 2011 since the update. All of the other components of Office 2011 for Mac (Excel, PowerPoint, etc.) open and function normally. I also continue to recieve the message I've insterted above, stating that I check with the developer to make sure this version of Microsoft Office is compatible with this version of OS X. Any suggestions on fixing this?
Have you checked for updates for Word?
How about in another account?
If it works in another account, you can try moving the Microsoft User Data folder out of your Documents folder (don't delete it, just move to someplace like the Desktop) and then open Word. If that works, then there is something in your User Data folder.
If it doesn't work in another account, then it is likely something in your system that is interfering. -
I clicked the update for my microsoft word program that came with my macbook pro when it showed there were updates. Now I have Microsoft Word 2011 Version 14.4.3 It seems to have LESS options that the previous version and is not user friendly.
I can't find help information on line about it either because it is too new? I used the "illustrations" grouping, and " screen shot" options all of the time to create documents to be used in my teaching. Now I can't figure
out how to do that with the new version. It seems they were taken out??????? If that is the case, how do I reverse the update and get my previous version back?Hi,
Please note we support Office for Windows in the current forum, as for the questions about Office for Mac, they should be better to be addressed in the Office for Mac forum:
http://answers.microsoft.com/en-us/mac
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
Melon Chen
TechNet Community Support -
Problems with Microsoft Word 2011
Hello,
So, I'm having a slight problem with Microsoft Word 2011. Yes, I realize this isn't exactly Apple related, but I was wondering if it had to do with a compatibility issue with Lion.
I'm running version 10.7.3, and I've found that when I try and change my language in Microsoft Word to English (Canada) - also have tried English (Britain) - and neither of them have changed successfully. My system language is also Canadian English, but none of these options seem to stop my Microsoft Word from trying to correct Canadian English spelling.
If anyone knows if there has been updates to Microsoft Word for this issue, please let me know. I thought it would be worth a shot asking here, as I could find nothing anywhere else.You may also want to search/ask in the forums run by the make of this app to deal with its problems:
http://answers.microsoft.com/en-us/mac/forum/macword -
When I try and open Microsoft Word 2011 documents on my IMAC they start opening one after another at a rapid speed and I can't stop it. I reboot and same thing happens. The documents open in rapid succession on their own and don't stop until I force close or after maybe 100 or more open I start getting the following message for each document attemting to open "This document could not be registered. It will not be possible to create links from other documents to this document" and then in paretheses the name of the document. After I click okay another trys to open. Any suggestions?
If you had multiple documents open and quit the app without closing all of the docs first, it will open them again when you launch the app. Open Word, and then close all the documents, you may be asked to save the document, if the document was already saved but you made changes to it before you quit the app, you may need to save the changes first, shorcut ( command and s keys). After you close all of the documents then quit the app and restart the computer. See if this works.
-
How can I convert a Microsoft Word 2004 file to Microsoft Word 2011? Most of the time the prompt says that the old Word is not supported anymore.
Go to the Microsoft web site and download it.
http://www.microsoftstore.com/store/msusa/en_US/list/ThemeID.33363200/categoryID .62686000?tid=s6YOr2uG5_dc&cid=5250&pcrid=22408403093&WT.srch=1&WT.mc_id=pointit sem_Microsoft+US_google_5+-+OMac+2011&WT.source=google&WT.medium=cpc
Microsoft Word 2004 will not run on OSX 7.5 or later. You might as well delete it.
Ciao. -
I purchased my Macbook Pro in November 2011 and just installed mountain lion but do not have the power nap option.. anyone know why?
It is for the MacBook with built in flash storage.
http://www.apple.com/osx/whats-new/features.html#powernap
4. Power Nap requires a Mac notebook with built-in flash storage. May require a firmware update. -
How can I use the F11 short cut to go to next field in Microsoft Word 2011 on Macbook Air
How can I use the F11 short cut to go to next field in Microsoft Word 2011 on Macbook Air?
The default setting for the function keys is that they do OS X functions.
To get a regular function hold the fn key and then press the function key.
This action can be reversed in keyboard preferences. -
Microsoft Word 2011 crash after preview
I have a problem with Microsoft Word 2011. When I push the button for the preview I have a black screen and after the software crash. I have the following report. I'm sorry for my bad english.
Process: Microsoft Error Reporting [1479]
Path: /Library/Application Support/Microsoft/*/Microsoft Error Reporting.app/Contents/MacOS/Microsoft Error Reporting
Identifier: com.microsoft.error_reporting
Version: 2.2.4 (2.2.4)
Build Info: Unknown-100825~0
Code Type: X86 (Native)
Parent Process: launchd [116]
Date/Time: 2013-01-15 12:10:40.532 +0100
OS Version: Mac OS X 10.7.5 (11G63)
Report Version: 9
Interval Since Last Report: 122081 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 8486 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: B447E581-CEB4-47F1-9925-1EAA09DF36ED
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000019900f76
VM Regions Near 0x19900f76:
VM_ALLOCATE 0000000006800000-00000000077fc000 [ 16.0M] rw-/rw- SM=ALI
-->
__TEXT 000000008fe2c000-000000008fe5f000 [ 204K] r-x/rwx SM=COW /usr/lib/dyld
Application Specific Information:
objc[1479]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.microsoft.error_reporting 0x000488b0 0x1000 + 293040
1 com.microsoft.error_reporting 0x00048cef 0x1000 + 294127
2 com.microsoft.error_reporting 0x000490e8 0x1000 + 295144
3 com.microsoft.error_reporting 0x000077f9 0x1000 + 26617
4 com.microsoft.error_reporting 0x0000705c 0x1000 + 24668
5 com.microsoft.error_reporting 0x00006d11 0x1000 + 23825
6 com.microsoft.error_reporting 0x0000672c 0x1000 + 22316
7 com.apple.Foundation 0x92566df1 __-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke_1 + 49
8 com.apple.CoreFoundation 0x93400903 ___CFXNotificationPost_block_invoke_1 + 275
9 com.apple.CoreFoundation 0x933cb688 _CFXNotificationPost + 2776
10 com.apple.Foundation 0x92551fde -[NSNotificationCenter postNotificationName:object:userInfo:] + 92
11 com.apple.AppKit 0x96106ba9 -[NSApplication _postDidFinishNotification] + 259
12 com.apple.AppKit 0x9610689f -[NSApplication _sendFinishLaunchingNotification] + 84
13 com.apple.AppKit 0x961053c0 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 277
14 com.apple.AppKit 0x961050d6 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 377
15 com.apple.CoreFoundation 0x934191c8 -[NSObject performSelector:withObject:withObject:] + 72
16 com.apple.Foundation 0x9258c0c2 __-[NSAppleEventManager setEventHandler:andSelector:forEventClass:andEventID:]_block_invoke_1 + 121
17 com.apple.Foundation 0x9258ae75 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 476
18 com.apple.Foundation 0x9258ac49 _NSAppleEventManagerGenericHandler + 234
19 com.apple.AE 0x9b3f3045 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 202
20 com.apple.AE 0x9b3dcb67 _ZL25dispatchEventAndSendReplyPK6AEDescPS_ + 43
21 com.apple.AE 0x9b3dca54 aeProcessAppleEvent + 253
22 com.apple.HIToolbox 0x9394da86 AEProcessAppleEvent + 103
23 com.apple.AppKit 0x96102157 _DPSNextEvent + 1301
24 com.apple.AppKit 0x96101752 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 113
25 com.apple.AppKit 0x960fdac1 -[NSApplication run] + 911
26 com.apple.AppKit 0x9638eac5 NSApplicationMain + 1054
27 com.microsoft.error_reporting 0x00004147 0x1000 + 12615
28 com.microsoft.error_reporting 0x00003b67 0x1000 + 11111
29 com.microsoft.error_reporting 0x00003a95 0x1000 + 10901
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x9324a90a kevent + 10
1 libdispatch.dylib 0x92372e04 _dispatch_mgr_invoke + 969
2 libdispatch.dylib 0x92371853 _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib 0x9324a02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x93301ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x933036fe start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x9324a02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x93301ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x933036fe start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x9324a02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x93301ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x933036fe start_wqthread + 30
Thread 5:
0 libsystem_kernel.dylib 0x9324a02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x93301ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x933036fe start_wqthread + 30
Thread 6:
0 libsystem_kernel.dylib 0x9324a02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x93301ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x933036fe start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x0004821b ecx: 0x00000016 edx: 0x19180c32
edi: 0x0004f52b esi: 0x19900f76 ebp: 0xbfffe768 esp: 0xbfffe5e0
ss: 0x00000023 efl: 0x00010202 eip: 0x000488b0 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x19900f76
Logical CPU: 6
Binary Images:
0x1000 - 0x64ffb +com.microsoft.error_reporting (2.2.4 - 2.2.4) <6A0A1248-934F-92D0-40CD-3AD8011FBACE> /Library/Application Support/Microsoft/*/Microsoft Error Reporting.app/Contents/MacOS/Microsoft Error Reporting
0x8fe2c000 - 0x8fe5eaa7 dyld (195.6 - ???) <3A866A34-4CDD-35A4-B26E-F145B05F3644> /usr/lib/dyld
0x90d57000 - 0x90e3ffff libxml2.2.dylib (10.3.0 - compatibility 10.0.0) <1841196F-68B5-309F-8ED1-6714B1DFEC83> /usr/lib/libxml2.2.dylib
0x914cd000 - 0x915c5ff7 libFontParser.dylib (??? - ???) <71B33EB1-27F8-3C68-B940-FC61A3CFE275> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x915c6000 - 0x915f4ff7 com.apple.DictionaryServices (1.2.1 - 158.3) <8D03D180-D834-39F3-A106-78E0B22A7893> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x91934000 - 0x91a17ff7 libcrypto.0.9.8.dylib (44.0.0 - compatibility 0.9.8) <BD913D3B-388D-33AE-AA5E-4810C743C28F> /usr/lib/libcrypto.0.9.8.dylib
0x91a18000 - 0x91a7aff3 libstdc++.6.dylib (52.0.0 - compatibility 7.0.0) <266CE9B3-526A-3C41-BA58-7AE66A3B15FD> /usr/lib/libstdc++.6.dylib
0x91a7b000 - 0x91b17fff com.apple.ink.framework (10.7.5 - 113) <05CAFB64-D3B8-3973-87EA-CB8BBE580F6B> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x91b18000 - 0x91b35ff3 com.apple.openscripting (1.3.3 - ???) <0579A4CB-FD6F-3D7F-A17B-AC0F2CF11FC7> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x91b36000 - 0x91b41ffb com.apple.speech.recognition.framework (4.0.21 - 4.0.21) <A1764D2F-EB84-33DC-9ED5-CDA3B468FF3E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
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0x99db8000 - 0x99dbbff9 libCGXType.A.dylib (600.0.0 - compatibility 64.0.0) <16DCE20A-9790-369A-94C1-B7954B418C77> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x99dbc000 - 0x99eccfe7 libsqlite3.dylib (9.6.0 - compatibility 9.0.0) <34E1E3CC-7B6A-3B37-8D07-1258D11E16CB> /usr/lib/libsqlite3.dylib
0x99ecd000 - 0x99f5afe7 libvMisc.dylib (325.4.0 - compatibility 1.0.0) <F2A8BBA3-6431-3CED-8CD3-0953410B6F96> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x99f5b000 - 0x99f75fff com.apple.Kerberos (1.0 - 1) <D7920A1C-FEC4-3460-8DD0-D02491578CBB> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x99f76000 - 0x99fbfff7 libGLU.dylib (??? - ???) <9AF7AD51-16E3-3674-B60E-30EE499D7B46> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x99fc0000 - 0x9a01bff3 com.apple.Symbolication (1.3 - 91) <4D12D2EC-5010-3958-A205-9A67E972C76A> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x9a01c000 - 0x9a097ffb com.apple.ApplicationServices.ATS (317.12.0 - ???) <4D124B65-3D43-32E9-B296-3671347BB888> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x9a63e000 - 0x9a67eff7 com.apple.NavigationServices (3.7 - 193) <16A8BCC8-7343-3A90-88B3-AAA334DF615F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x9a67f000 - 0x9a73fffb com.apple.ColorSync (4.7.4 - 4.7.4) <0A68AF35-15DF-3A0A-9B17-70CE2A106A6C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x9a75e000 - 0x9a762ffd IOSurface (??? - ???) <EDDBEE65-1EB8-33A7-9972-E361A3508234> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x9a90c000 - 0x9b23772b com.apple.CoreGraphics (1.600.0 - ???) <DD7CDD67-FC4F-36FE-962F-2EA7EF3FC780> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x9b2dd000 - 0x9b2e0ffd libCoreVMClient.dylib (??? - ???) <B8F8916D-F12A-3D95-ABF3-999D57B7D581> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x9b348000 - 0x9b34effb com.apple.print.framework.Print (7.4 - 247.3) <CB075EEE-FA1F-345C-A1B5-1AB266FC73A1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x9b35b000 - 0x9b36bfff com.apple.LangAnalysis (1.7.0 - 1.7.0) <6D6F0C9D-2EEA-3578-AF3D-E2A09BCECAF3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x9b3d9000 - 0x9b40fff7 com.apple.AE (527.7 - 527.7) <7BAFBF18-3997-3656-9823-FD3B455056A4> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x9b410000 - 0x9b457ff5 com.apple.opencl (2.0.19 - 2.0.19) <7689E7B9-EE5A-3F74-8699-4CDED9162260> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x9b458000 - 0x9b459ff7 libsystem_sandbox.dylib (??? - ???) <5CFCCFB7-CF29-3E04-801D-8532AE004768> /usr/lib/system/libsystem_sandbox.dylib
0x9b45a000 - 0x9b85cff6 libLAPACK.dylib (??? - ???) <00BE0221-8564-3F87-9F6B-8A910CF2F141> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x9b8df000 - 0x9b8e0fff libsystem_blocks.dylib (53.0.0 - compatibility 1.0.0) <B04592B1-0924-3422-82FF-976B339DF567> /usr/lib/system/libsystem_blocks.dylib
0x9b8e1000 - 0x9b91eff7 libcups.2.dylib (2.9.0 - compatibility 2.0.0) <007A1877-E981-3007-A8FA-9B179F4ED6D1> /usr/lib/libcups.2.dylib
0x9b91f000 - 0x9ba0fff1 libiconv.2.dylib (7.0.0 - compatibility 7.0.0) <9E5F86A3-8405-3774-9E0C-3A074273C96D> /usr/lib/libiconv.2.dylib
0x9ba10000 - 0x9ba3aff1 com.apple.CoreServicesInternal (113.19 - 113.19) <F7A309D1-DCB4-38DE-8248-E16D0182AA6C> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x9ba3b000 - 0x9ba83ff7 com.apple.SystemConfiguration (1.11.3 - 1.11) <68B92FEA-F754-3E7E-B5E6-D512E26144E7> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x9c0a0000 - 0x9c0adfff libGL.dylib (??? - ???) <A72F14F7-1836-34AB-9F08-67836CB966E4> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x9c0ae000 - 0x9c0b6ff3 libunwind.dylib (30.0.0 - compatibility 1.0.0) <E8DA8CEC-12D6-3C8D-B2E2-5D567C8F3CB5> /usr/lib/system/libunwind.dylib
0x9c0b7000 - 0x9c0e2fff com.apple.GSS (2.2 - 2.0) <2C468B23-FA87-30B5-B9A6-8C5D1373AA30> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x9c0e3000 - 0x9c108ff9 libJPEG.dylib (??? - ???) <743578F6-8C0C-39CC-9F15-3A01E1616EAE> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x9c1cd000 - 0x9c1fbfe7 libSystem.B.dylib (159.1.0 - compatibility 1.0.0) <30189C33-6ADD-3142-83F3-6114B1FC152E> /usr/lib/libSystem.B.dylib
0x9c2d6000 - 0x9c4ceff7 com.apple.CoreData (104.1 - 358.14) <C1730963-F75D-3338-B65F-D50235538B28> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x9c4cf000 - 0x9c4d3ff3 libsystem_network.dylib (??? - ???) <62EBADDA-FC72-3275-AAB3-5EDD949FEFAF> /usr/lib/system/libsystem_network.dylib
0x9c737000 - 0x9c7cdff7 com.apple.LaunchServices (480.40 - 480.40) <D5C0DEF9-398C-3742-8C4E-875C3365EC8B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x9c816000 - 0x9c8ecaab libobjc.A.dylib (228.0.0 - compatibility 1.0.0) <2E272DCA-38A0-3530-BBF4-47AE678D20D4> /usr/lib/libobjc.A.dylibSounds as if it's a problem with Word - do you mean the Web page Preview function? Make sure that you've the latest updates (14.2.5) and update if needed. If you're up-to-date, contact the MS Word for Mac forum - http://answers.microsoft.com/en-us/mac/forum/macword.
Good luck,
Clinton -
Can't Open Microsoft Word 2011 on my Mac it crashes
I am hoping someone can help me. I can not open microsoft word 2011 on my mac book air (maverick operating system).
The problem actually did not happen until apple care helped me get rid of some malaware on my mac.
However as I google the problem and it seems to be something happening to a lot of people. I went thorough many forums and tried everything suggested (ie http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macexcel/microsoft-excel-has-encountered-a-problem-and/222d7f46-a092-4d8d-8f9d-e48c8a1a90ec?tab=MoreHelp)
I also restored the fonts and used another account user and it still does not work.
Does anyone have a suggestion. I am about to give up and use pages because I do not know what to do, I am stumped.
ThanksHello,
This forum is for general questions and feedback related to Word for Windows, it's better to post your question to the forum for Mac as our MVP suggested:
http://answers.microsoft.com/en-us/mac/forum/macword?tab=Threads
The reason why we recommend posting appropriately is you will get the most
qualifiedpool
of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.
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