Microsoft Word 2011 will not open.  I have updated it.  Now Excel and Outlook open, Word still will not.  Can you help?

Hard drive very recently restored.
Version 10.7.5
Word updated to 14.4.4
I updated, I restarted, I tested everything and everything opens except Word. 

Hi, Becca,
Your MS Office 2011 may have become corrupted.  Reinstalling Office 2011 can address problems that you may be experiencing.
The current version of Office 2011 is 14.4.8. You might try reinstalling MS Office 2011
First - find your Office 2011 install disc with the product key # - and only then remove Office according to MS instructions
http://support.microsoft.com/kb/2398768
Or go here to DianefromOregon's site for help removing Office 2011:
http://www.officeformachelp.com/2012/12/office-for-mac-2011-remove-office/
Then Reinstall from DVD
Then enter your Product #
After successfully reinstalling Office 2011,  update your Office product using the Software update within Office called Microsoft Update or going to the Help menu within Word or Excel or PowerPoint and select Update.
It may take a few times before you get to final upgrade to current Office version.
It should be 14.4.8 as of current date.
How to locate product keys
http://support.microsoft.com/kb/2279109
or here on locating product keys
http://office.about.com/od/MicrosoftOfficeMac/a/Best-3-Ways-To-Find-Microsoft-Of fice-For-Mac-Key-Codes.htm
Note is updated as of March 3, 2015

Similar Messages

  • My iPhone will not restore via iTunes as it keeps cancelling and coming up with Error 9. Can you help me solve this?

    Earlier today my iPhone4s shut down unexpectedly. It kept on showing the opening process (of the Apple logo coming and going) however it wasn't taking me to my home screen, instead was repeating this process. I pressed the home and lock button together for 30 seconds (from advice from the internet), which brought me to a screen of a picture of the USB cord and iTunes logo. I followed this instruction and plugged my iPhone into my laptop and opened iTunes. Immeadiatley, iTunes popped up to me that my iPhone was in recovery mode (I had never put my iPhone on recovery mode before so this was all new to me) and needed to go through with the restoring process. I clicked the Restore button to see this process go ahead. I tried so many times it lead to me to cry as my phone is only a few months old. All these times I tried the process was always cancelled by this message which showed it was an 'Unknown Error' and shown in brackets 'Error 9'. I tried this process so many times and I simply do not know what to do. Please can somebody give me advide/help and this is causing me stress as I have been working this out for hours. Thanks so much!

    Hi there Holly N,
    You may find the troubleshooting steps in the article below helpful.
    Resolve specific iTunes update and restore errors
    http://support.apple.com/kb/ts3694
    Configure your security software
    Related errors: 2, 4, 6, 9, 1000, 1611, 9006, 9807, or 9844. Sometimes as a result of this issue, a device might stop responding during the restore process.
    Check your security software and settings, which can block ports and prevent connection to Apple servers during update and restore.
    -Griff W. 

  • My mac died when trying to rent a film. i have gone to cheek for available updates but now it is saying the file is corrupt. please can you help

    i dont know what to do as i have now paid to watch a film and cant. the file is currupt but wont let me delete it. what do i do? please help me

    Welcome to the Support Communities. This Apple doc may be of interest:
    Channel Member Code of Conduct
    Kings74 wrote:
    They told my friend that the phone was not available in Black, that was the 5, and that the 5s was only available in silver and gold..
    A minor point, but it may avoid a little confusion if, instead of saying "black" in reference to the iPhone 5s, say "space gray":
    "iPhone 5s — Available in silver, gold, and space gray" (Source)

  • TS4006 I have an ipod touch 8GB and it says it is disabled.  Can you help me enable it

    Please let me know how i may enable the device

    Click here and follow instructions
    iOS: Forgotten passcode or device disabled after entering wrong ...

  • HT1657 I have rented a movie 8hours ago, and it will NOT play. The system also charged me twice, for the same movie! How can you help me please?

    I have rented a movie 8hours ago, and it will NOT play. The system also charged me twice, for the same movie! How can you help me please?

    For the film not playing, you can use the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that film and use the 'Report a Problem' link.
    Not sure whether you can request a refund for the double charge via the same link, if not then you can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

  • Iphone 4: Home Button Not Working. The home button only works when it is connected to iTunes, once i disconnet it does not work, i have tried a restore to factory settings but it still is not working. Any suggestions?

    iphone 4: Home Button Not Working. The home button only works when it is connected to iTunes, once i disconnet it does not work, i have tried a restore to factory settings but it still is not working. Any suggestions?

    Apple, as I said, does not repair your iPhone. All hardware service issues are handled by replacing the unit. So they can't handle the home-button issue without also addressing the issue of the cracked screen, for which they'll almost certainly charge you. But you can make an appointment at an Apple Store or call Apple tech support and plead your case.
    Regards.

  • My ipad not turning on anymore even i charge it in the 10 watts adapter and connect it in my pc.. can you help me???

    my ipad not turning on anymore even i charge it in the 10 watts adapter and connect it in my pc.. can you help me???

    Have you tried a reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds, after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot. Happened to me once, about 6 months ago, and a reset got it working again.

  • I have an other iphone 4 but i cant change my apple Id because a friend of mine register it for me ! Now i ugradet my phone and i cant connect to i cloud . can you help me ? thank you

    i have an other iphone 4 but i cant change my apple Id because a friend of mine register it for me ! Now i upgradet my phone and i cant connect to i cloud . can you help me ? thank you

    Until your friend do this read below
    What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support
    You have a brick, Apple and this forum cannot help.

  • I use the operating system Mac os x 10.10.2 and would like me like to purchase Adobe Photoshop Elements 13 am with but not sure because is specified in the system requirement only os x 10.9. Can you help me?

    I use the operating system Mac os x 10.10.2 and would like me like to purchase Adobe Photoshop Elements 13 am with but not sure because is specified in the system requirement only os x 10.9. Can you help me?

    Yes, it works. Download the trial and see for yourself. Adobe never updates the system requirements after any version is released, so that is what was available last Sept. when PSE 13 was released.

  • I'm trying to view my movies through itunes and apple TV but only a few appear in itunes when i add to library, they include .avi and mp4 files.  Whys have only a few copied and rest wont add to my library, can someone help? Do I need to convert them?

    I'm trying to view my movies through itunes and apple TV but only a few appear in itunes when i add to library, they include .avi and mp4 files.  Whys have only a few copied and rest wont add to my library, can someone help? Do I need to convert them?

    What are the file extensions of the movies that won't import to iTunes
    What video content works in iTunes
    What video content works with iTunes and mobile devices?
    iTunes:
    Video content purchased from the iTunes Store.
    QuickTime and MPEG-4 movie files that end in ".mov", ".m4v", or ".mp4" and are playable in QuickTime Player.
    Video podcasts.
    iTunes Digital Copies.
    iTunes Store Movie Rentals (Requires iTunes 9 or later).

  • HT1918 I have been trying to update my payment information and I am unable to do so, can you please assist?

    Can you help me update my payment information in itunes

    You should be able to update your payment info as described on the page that you posted from e.g. by logging into your account via the Store > View Account menu option on your computer's iTunes. If that isn't working, then are you getting any error messages, and what are you trying to change your payment method to e.g. debit or credit card ?
    If it's a debit card then I don't think that they are still accepted as a valid payment method - they are not listed on this page and there have been a number of posts recently about them being declined
    If it's a credit card then is it registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, it was issued by a bank in your country and you are currently in that country ? If it is and if it's being declined then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management

  • Hi, i have some Itunes charges on my credit card that i never did, can you help me with that??

    Hi
    I have some charges of Itunes on my Visa card that i never did.
    7 different charges.
    Can you help me please?

    Check your iTunes Store purchase history.
    If they show up, click here and ask the iTunes Store staff for refunds, or contact the card's issuer and dispute them.
    If not, your financial information may have been compromised. Contact the bank.
    (124167)

  • My Word  documents repeatedly crash when I cut and paste between documents or websites. Can you help?

    My Micrososft Word 2011 repeatedly freeze when I cut and paste between documents or with a website. Any advice?

    This is from the Microsoft Answers website,
    Try a Maggie:
    The Maggie:
    1. Create a new blank document in .docx format
    2. Carefully select all of the text in the bad document EXCEPT the last
    paragraph mark
    3. Copy it.
    4. Paste in the new document.
    5. Save under a new file name and close all, then re-open.
    This technique for de-corrupting is known as "Doing a 'Maggie'", after
    Margaret Secara from the TECHWR-L mailing list, who first publicised the
    technique.

  • HT3648 I have an iPod touch 3rd generation. I would like to test it with talk to text for my deaf mother. I have downloaded the dragon program but I need an external microphone. Can you help?

    Hello,
    I think my iPod touch is a 3rd generation. It is a 4.2.1 Version, 8 GB.
    My 89 year old mother has totally lost her hearing. I would like to experiment with my ipod touch to see if an ipod is what she could use in her assisted living arrangement.
    My ipod does not have an internal microphone as far as I can tell.
    I see on the internet that I can purchase an external microphone.
    I do not want a headset microphone just an external microphone where someone could speak into when the dragon app is on and it will transfer talk to text for her to read.
    Can someone help me: a) do you think this will work.
    b) what do I have to do to make it work.
    Thank you.
    Yours truly,
    anetatsk

    Just Google for: mic for ipod touch. You will find my hits.
    http://touchmic.com/
    http://www.cellphoneshop.net/microphone.html?CAWELAID=513810317&gclid=CIP-svXuy6 8CFUGo4AodXy-xaQ

  • HT1212 I can not unlock my sons Ipod, and it does not ask for a code, not that he remembers it now.  It has been locked for monthes, and dont know what to do.  Can you help

    Trying to unlock my sons ipod and he doesnt know what his password was.  It has been disabled for monthes.  Cant get it reset with itunes apple.  And doesnt even ask for a passcode anyways.  It just isnt doing anything.I have beentrying to unlock it for 2 hrs already

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

Maybe you are looking for

  • How do I stop facebook syncing back to iphoto?

    Everytime I open iphoto the photos seem to go in both directions ie: they are re-loaded to FB and everyone gets spammed with tags but also all the dates change in iphoto like they are freshly downloaded, not just in the FB album but in the event as w

  • Video content missing on ipad... play buttons greyed out

    There was a similar thread but answer did not apply.  I have videos that are fromatted to play on ipad and play in itunes well.  When sync to ipad you can see the ipad increase in file size from the added video.  When you open the video app to view t

  • No entries in trace file - ST01

    Hello gurus, I'm trying to analyze an authorization problem so I created a test scenario to understand how authorization trace works. For this test scenario, I'm trying to enter SE38 with a user that has no authorizations and getting "no authorizatio

  • Issues with Superdrive: OPTIARC DVD RW AD-5680H

    So, while burning a DVD via DVDSP, I heard the disc STOP.... and then start back up again. Seven times in fact. Checking it on an external player, I noticed it SKIPPED several times... Locally trouble-shot, and burned to an external burner - no probl

  • When to use insp. lot origin 03?

    Hi, I would like to set up QM for production and I am not sure whether I should use lot origin 03 with quality planning in the work plan or 04 with quality planning in insp. plan. Up to know the quality planners are using insp. plan for certain inspe