Microsoft Word 2013 keeps crashing when inserting comments from the review ribbon

Does anybody know if there is a fix for Microsoft Word 2013 that keeps on crashing when inserting a comment (Insert a Comment) from the review ribbon?

Hi,
Try to start Word 2013 in safe mode to check whether the issue is caused by some add-ins.
Jaynet Zhang
TechNet Community Support

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Hi,
Does this only happen to Word documents? What about other type of Office application files?
What do you mean by "do not open the first time"? Will it usually open when you try it once more?
Please first check the event logs and see if there is anything useful recorded there about this issue.
If you would like us to help analyze the logs, you can send the log file to this email account:
[email protected] and inform us here (the email subject should be the link of this thread).
Regards,
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TechNet Community Support
It's recommended to download and install
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Here's what the fabulous Crash Analyzer says about it:
*MPEG Media*
This crash appears to have been caused by MPEG media (or MPEG-derived media such as XDCAM, HDV or H.264) in the timeline. MPEG-based media is not recommended for editing in Final Cut Pro.
*Suggested Actions*
Set the codec of your sequence to ProRes in Sequence Settings.
Alternatively, and for best results, transcode any HDV, MPEG-2, XDCAM, AVCHD, H.264 or other long-GOP media into an editing-friendly format such as ProRes or Apple Intermediate Codec (AIC).
*Relevant Line*
0 QuickTimeH264.scalar 0x0f7114d7 JVTCompEncodeFrame + 2769062
Report generated by Crash Analyzer in FCS Maintenance Pack
You can download a fully working demo of Crash Analyzer from Digital Rebellions website ... and then you should buy it! Its worth every penny.

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I have managed to resolve the issue by using Microsoft's facility to 'Repair Office Programs'. Refer to http://office.microsoft.com/en-us/project-help/repair-or-remove-office-2010-HA010357402.aspx
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Microsoft Word 2008 keeps crashing with Mountain Lion 10.8.3.

I've had this problem off and on, and judging from the forums, it seems to be common. Following advise on one discussion forum and a visit to the genius bar, I tried deleting the .plist files in the preferences folder for Word (following advice found here: http://support.microsoft.com/kb/948489). This worked for a bit, but now the problem is back. I can't type two words before Word crashes. Does anyone have a solution?
The following error message appears after the crash:
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2013-04-02 00:45:55 +0000
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 12.0.0.071130
Crashed Module Name: unknown
Crashed Module Version: unknown
Crashed Module Offset: unknown
Blame Module Name: unknown
Blame Module Version: unknown
Blame Module Offset: unknown
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Thread 0 crashed:
# 1 0x9a492843 in ( + 0x00000000)
# 2 0x9a494dbc in ( + 0x00000000)
# 3 0x18739607 in ( + 0x00000000)
# 4 0x1873968d in ( + 0x00000000)
# 5 0x18757bbe in ( + 0x00000000)
# 6 0x187b134d in ( + 0x00000000)
# 7 0x187b7d82 in ( + 0x00000000)
# 8 0x015dae76 in ( + 0x00000000)
# 9 0x015daee0 in ( + 0x00000000)
# 10 0x015dbc2d in ( + 0x00000000)
# 11 0x00617d3a in ( + 0x00000000)
# 12 0x0061cb21 in ( + 0x00000000)
# 13 0x0061ceaf in ( + 0x00000000)
# 14 0x008b5410 in ( + 0x00000000)
# 15 0x00623565 in ( + 0x00000000)
# 16 0x006264a1 in ( + 0x00000000)
# 17 0x008b7dc4 in ( + 0x00000000)
# 18 0x008b7e94 in ( + 0x00000000)
# 19 0x000038fc in ( + 0x00000000)
# 20 0x000039fd in ( + 0x00000000)
# 21 0x00c57163 in ( + 0x00000000)
# 22 0x01621afe in ( + 0x00000000)
# 23 0x9a052c81 in ( + 0x00000000)
# 24 0x936f7416 in ( + 0x00000000)
# 25 0x936f6db5 in ( + 0x00000000)
# 26 0x936dbbc2 in ( + 0x00000000)
# 27 0x936db02a in ( + 0x00000000)
# 28 0x936dae9b in + 0x0000E7F0 ( + 0x00000000)
# 29 0x9a03cf5a in ( + 0x00000000)
# 30 0x9a03ccc9 in ( + 0x00000000)
# 31 0x9a1a215c in ( + 0x00000000)
# 32 0x01661ce4 in ( + 0x00000000)
# 33 0x00ae3e6b in ( + 0x00000000)
# 34 0x00aecd18 in ( + 0x00000000)
# 35 0x02236080 in ( + 0x00000000)
# 36 0x00ad2438 in ( + 0x00000000)
# 37 0x000028e2 in ( + 0x00000000)
# 38 0x00002809 in ( + 0x00000000)
X86 Thread State:
eax: 0xacd99a28 ebx: 0xffffffff ecx: 0x9a457947 edx:0xffffffff
edi: 0xffffffff esi: 0xacd99a28 ebp: 0xbfffda28 esp:0xbfffda10
ss: 0x00000023 eip: 0x9a492843   cs: 0x0000001b   ds:0x00000023
es: 0x00000023   fs: 0x00000000   gs: 0x0000000f eflags:0x00010282
Thread 1:
# 1 0x928b69ae in ( + 0x00000000)
# 2 0x9354b7a9 in ( + 0x00000000)
X86 Thread State:
eax: 0x0000016b ebx: 0xb0102700 ecx: 0xb01025ac edx:0x928b69ae
edi: 0x00000000 esi: 0x9354b8a1 ebp: 0xb0102718 esp:0xb01025ac
ss: 0x00000023 eip: 0x928b69ae   cs: 0x0000000b   ds:0x00000023
es: 0x00000023   fs: 0x00000023   gs: 0x0000000f eflags:0x00000246
Thread 2:
# 1 0x928b60ee in ( + 0x00000000)
# 2 0x9a431e79 in ( + 0x00000000)
# 3 0x9a419d2a in ( + 0x00000000)
X86 Thread State:
eax: 0x00100170 ebx: 0x9a431cc7 ecx: 0xb0184f6c edx:0x928b60ee
edi: 0xb0185000 esi: 0xb0185000 ebp: 0xb0184f88 esp:0xb0184f6c
ss: 0x00000023 eip: 0x928b60ee   cs: 0x0000000b   ds:0x00000023
es: 0x00000023   fs: 0x00000023   gs: 0x0000000f eflags:0x00000282
Thread 3:
# 1 0x928b38e6 in ( + 0x00000000)
# 2 0x9a4c06b6 in ( + 0x00000000)
# 3 0x01aa4265 in ( + 0x00000000)
# 4 0x01aa38cd in ( + 0x00000000)
# 5 0x01aa3954 in ( + 0x00000000)
# 6 0x01aa440d in ( + 0x00000000)
# 7 0x9a42f5b7 in ( + 0x00000000)
# 8 0x9a419d4e in ( + 0x00000000)
X86 Thread State:
eax: 0xffffffa6 ebx: 0x00000000 ecx: 0xb0206a9c edx:0x928b38e6
edi: 0x00005ce0 esi: 0xc811fc9c ebp: 0xb0206ae8 esp:0xb0206a9c
ss: 0x00000023 eip: 0x928b38e6   cs: 0x0000000b   ds:0x00000023
es: 0x00000023   fs: 0x00000023   gs: 0x0000000f eflags:0x00000246
Thread 4:
# 1 0x928b60ee in ( + 0x00000000)
# 2 0x9a431e79 in ( + 0x00000000)
# 3 0x9a419d2a in ( + 0x00000000)
X86 Thread State:
eax: 0x00100170 ebx: 0x9a431cc7 ecx: 0xb0288f6c edx:0x928b60ee
edi: 0xb0289000 esi: 0xb0289000 ebp: 0xb0288f88 esp:0xb0288f6c
ss: 0x00000023 eip: 0x928b60ee   cs: 0x0000000b   ds:0x00000023
es: 0x00000023   fs: 0x00000023   gs: 0x0000000f eflags:0x00000282
Thread 5:
# 1 0x928b4eb6 in ( + 0x00000000)
# 2 0x016e7552 in ( + 0x00000000)
# 3 0x015f58b8 in ( + 0x00000000)
# 4 0x9665ea7b in ( + 0x00000000)
# 5 0x9a42f5b7 in ( + 0x00000000)
# 6 0x9a419d4e in ( + 0x00000000)
X86 Thread State:
eax: 0x000c0194 ebx: 0x015f5867 ecx: 0xb030ad5c edx:0x928b4eb6
edi: 0x928b3e77 esi: 0xb030af44 ebp: 0xb030ad78 esp:0xb030ad5c
ss: 0x00000023 eip: 0x928b4eb6   cs: 0x0000000b   ds:0x00000023
es: 0x00000023   fs: 0x00000023   gs: 0x0000000f eflags:0x00000286
Thread 6:
# 1 0x928b3826 in ( + 0x00000000)
# 2 0x015f5c7b in ( + 0x00000000)
# 3 0x9665ea7b in ( + 0x00000000)
# 4 0x9a42f5b7 in ( + 0x00000000)
# 5 0x9a419d4e in ( + 0x00000000)
X86 Thread State:
eax: 0xffffffda ebx: 0x015f5a95 ecx: 0xb040ee7c edx:0x928b3826
edi: 0xb040ef56 esi: 0xb040eed4 ebp: 0xb040eea8 esp:0xb040ee7c
ss: 0x00000023 eip: 0x928b3826   cs: 0x0000000b   ds:0x00000023
es: 0x00000023   fs: 0x00000023   gs: 0x0000000f eflags:0x00000206
Thread 7:
# 1 0x928b60ee in ( + 0x00000000)
# 2 0x9a431e79 in ( + 0x00000000)
# 3 0x9a419d2a in ( + 0x00000000)
X86 Thread State:
eax: 0x00100170 ebx: 0x9a431cc7 ecx: 0xb038cf6c edx:0x928b60ee
edi: 0xb038d000 esi: 0xb038d000 ebp: 0xb038cf88 esp:0xb038cf6c
ss: 0x00000023 eip: 0x928b60ee   cs: 0x0000000b   ds:0x00000023
es: 0x00000023   fs: 0x00000023   gs: 0x0000000f eflags:0x00000282
Loaded modules:
Operating System Information
Operating System: Mac OS X 10.8.3 (Build 12D78)
CPU: Intel Core Duo, Number: 4, Speed: 2147 MHz
gestaltPhysicalRAMSize err = 0, result = 2047 MB
gestaltSystemVersion err = 0, result = 0x1083
Screen: 1280 x 800, depth = 32, ltbr = 0, 0, 800, 1280
Microsoft Application Information:
Error Reporting UUID: 9D8D8CC4-51B1-4B80-A492-9A39F90897AA
Time from launch: 0 hours, 0 minutes, 38 seconds
Total errors on this client: 87

Post your question on Microsoft's Mac forums since it's their software you're having issues with: http://answers.microsoft.com/en-us/mac

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Microsoft word 2011 keeps crashing when I am using Yosemite

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http://support.microsoft.com/kb/2398768
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Ever since I downloaded the Acrobat Pro 11.0.09, the PDF Maker has not worked, but instead causes MS Word 2013 to crash. I cannot find the cause or the solution.
forumnotifier

OK I will try to elaborate this time with pictures so it is clear what I am asking and what the issue I am facing is.
The specific option I want to be able to use from within the Adobe Acrobat Pro user interface is
File\Create\Batch Create Multiple Files
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The same thing happens when I try converting a single file using the File\Create\Create PDF From File menu item. Just like above the MS word documents do not show up in the list of supported file types.
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Unless I can use the batch convert command as intended by the time my trial period runs out in 13 days I cannot justify buying this software. If converting the documents one at a time was acceptable I would just use Save As PDF from within MS Word which works just fine. I need the batch convert function so I can convert my whole library of word documents to PDF at once.
Any further assistance greatly appreciated!
Regards,
Gray

Microsoft Word 2013 keeps crashing when inserting comments from the review ribbon

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