Microsoft Word and Xcel crashing on Yosemite!
Running MS Office 2011 for MAC - I upgraded to Yosemite soon after it's release and had problems with word and xcel both crashing. Researched the problem and found duplicate font files were suspect so I cleaned that up and things seemed to be working fine. Then out of the blue, both word and xcel are crashing again but now they crash without launching through a doc or spreadsheet. First few lines of the error report below. Any help would be greatly appreciated!!
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2015-01-02 23:25:16 +0000
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 14.1.4.111121
Crashed Module Name: unknown
Crashed Module Version: unknown
Crashed Module Offset: unknown
Blame Module Name: unknown
Blame Module Version: unknown
Blame Module Offset: unknown
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 0
What the BLEEP is Beta testing for?
Thanks APPLE for thinking of all of us out here that rely on this crap to run our businesses!!!
Hello all,
I recently downloaded a printer driver for an HP LaserJet Printer. Subsequent to downloading the driver, whenever I would like to print in Microsoft Word 2011, and go to the tab File > Print, Microsoft Word immediately crashes. It is notable that when I print by clicking the printer icon on the toolbar, I am able to print just fine with no crashes. This is certainly somehow connected to the downloading of the driver. I've attempt to solve this problem by repairing permissions in disk utility, to no avail. Please Help! Thanks!
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Path: /Users/geralddowling/Library/Mail Downloads/Microsoft Word.app/Contents/MacOS/Microsoft Word
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Microsoft word doesn't work with Yosemite. Please Help
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Microsoft word 2011 is crashing
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Your MS Office 2011 may have become corrupted. Reinstalling Office 2011 can address problems that you may be experiencing.
First - find your Office 2011 install disc with the product key # - and only then remove Office according to MS instructions
http://support.microsoft.com/kb/2398768
Or go here to DianefromOregon's site for help removing Office 2011:
http://www.officeformachelp.com/2012/12/office-for-mac-2011-remove-office/
Then Reinstall from DVD
Then enter your Product #
After successfully reinstalling Office 2011, update your Office product using the Software update within Office called Microsoft Update or going to the Help menu within Word or Excel or PowerPoint and select Update.
It may take a few times before you get to final upgrade to current Office version.
It should be 14.4.8 as of current date.
How to locate product keys
http://support.microsoft.com/kb/2279109
or here on locating product keys
http://office.about.com/od/MicrosoftOfficeMac/a/Best-3-Ways-To-Find-Microsoft-Of fice-For-Mac-Key-Codes.htm
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Start in search box type System Restore then click on it then select the Date where unit was working fine.
Let us know how it goes!
"I work for HP."
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
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