Microsoft Word cannot open on specific user account.

Question

Hello,
Everytime I open Microsoft Word (Office 2011) on my original user account, I get this message:
I went to Microsoft's support site first. After finding various methods here, I found that the second method actually worked for me. That method was to make a "test" user account, and try to open Word there. Word had an update available and I updated both accounts with it. The "test" account actually opens up Word with no problems, whereas my original user account does not. Apple Support didn't help, in fact they directed me back to Microsoft because it's a third party software developer, despite it being an Apple/Macbook user account problem. I was wondering if anyone knew how to fix this, or if I'm stuck transferring all my files over to my test account one by one?
Thanks.

Answer 1

Maxie1111,
Just a shot here,if you have done all the steps you have provided in the link,  in your affected acct, try going to Applications, Microsoft Office, Word and highlight it. Then press COMMAND I or right (control) click on it, this will bring uo the info pane, at the bottom under "sharing and permisssions make sure that system, and the rest of the accts have read write access, if not try unlocking the padlock (at the bottom with your admin pswd) and changing the status, see if this helps.
ATB