Microsoft Word crashes frequently, especially when saving
I "upgraded" to Mountain Lion about a month ago, and now Microsoft Word is extremely unstable. It crashes constantly, especially when I hit Save. I have to force quite the program and restart.
I have an iMac with this information:
24-inch, Early 2009
Processor 2.66 GHz Intel Core 2 Duo
Memory 4 GB 1067 MHz DDR3
Graphics NVIDIA GeForce 9400 256 MB
Software OS X 10.8.2 (12C60)
I am running version 14.2.4 (120824) of Microsoft Word for Mac 2011.
I would be fine with getting rid of Mountain Lion if that will make Microsoft Word stable again. I rely on Word and it has become unusable on this computer.
Here is a recent Crash Report:
Date/Time:
2012-10-12 07:39:53 -0400
OS Version:
10.8.2 (Build 12C60)
Architecture:
x86_64
Report Version: 11
Command:
Word
Path:
/Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
Version:
14.2.4 (14.2.4)
Build Version: 0
Project Name:
(null)
Source Version: 120824
Parent:
launchd [161]
PID:
1291
Event:
hang
Duration:
4.85s
Steps:
49 (100ms sampling interval)
Hardware model: iMac9,1
Active cpus:
2
Free pages:
260476 pages (+31669)
Pageins:
0 pages
Pageouts:
0 pages
Process:
Microsoft Word [1291]
Path:
/Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
Architecture:
i386
Parent:
launchd [161]
UID:
501
Task size:
42175 pages (-2)
Thread 0x7861
priority 46
49 ??? (Microsoft Word + 10326) [0x8b856]
49 ??? (Microsoft Word + 10405) [0x8b8a5]
49 _WlmMain + 97 (WLMKernel) [0x4d74ca5]
49 ??? (Microsoft Word + 13569) [0x8c501]
49 McpRunApplicationEventLoop + 1172 (MicrosoftComponentPlugin) [0x22b8616]
49 McpRunApplicationEventLoop + 11815 (MicrosoftComponentPlugin) [0x22bafa9]
49 SendEventToEventTarget + 88 (HIToolbox) [0x939ab855]
49 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 430 (HIToolbox) [0x93997980]
49 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2538 (HIToolbox) [0x93998a3f]
49 ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 1043 (HIToolbox) [0x939cb36d]
49 SendEventToEventTargetWithOptions + 94 (HIToolbox) [0x939977ca]
49 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 430 (HIToolbox) [0x93997980]
49 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1343 (HIToolbox) [0x93998594]
49 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36 (HIToolbox) [0x93b10b6b]
49 HIObject::EventHook(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 163 (HIToolbox) [0x93998bbf]
49 HIMenuBar::HandleEvent(OpaqueEventHandlerCallRef*, OpaqueEventRef*) + 154 (HIToolbox) [0x93b13c0a]
49 HIMenuBar::HandleKeyboardEvent(OpaqueEventRef*) + 188 (HIToolbox) [0x93b13cda]
49 IsMenuKeyEvent + 113 (HIToolbox) [0x939de17f]
49 _IsMenuKeyEvent(MenuData*, OpaqueEventRef*, unsigned long, MenuData**, unsigned short*) + 771 (HIToolbox) [0x93b6e14d]
49 CheckMenusForKeyEvent(MenuData*, CheckMenuData*) + 1093 (HIToolbox) [0x939de5ed]
49 Check1MenuForKeyEvent(MenuData*, CheckMenuData*) + 2563 (HIToolbox) [0x939df5c9]
49 Check1MenuForKeyEvent(MenuData*, CheckMenuData*) + 179 (HIToolbox) [0x939dec79]
49 PopulateMenu(MenuData*, OpaqueEventTargetRef*, CheckMenuData*, unsigned long, double) + 104 (HIToolbox) [0x93b6e259]
49 SendMenuPopulate(MenuData*, OpaqueEventTargetRef*, unsigned long, double, unsigned long, OpaqueEventRef*, unsigned char*) + 370 (HIToolbox) [0x93b523b4]
49 SendEventToEventTargetWithOptions + 94 (HIToolbox) [0x939977ca]
49 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 430 (HIToolbox) [0x93997980]
49 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1343 (HIToolbox) [0x93998594]
49 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36 (HIToolbox) [0x93b10b6b]
49 MenuLib::CreateAppMenu(MenuLib::MMLMenuType) + 3995 (MicrosoftMenuLibrary) [0x61425b1]
49 MenuLib::CreateAppMenu(MenuLib::MMLMenuType) + 4495 (MicrosoftMenuLibrary) [0x61427a5]
49 MenuLib::TMenu::CallPopulationProcs(unsigned char) + 158 (MicrosoftMenuLibrary) [0x6145186]
49 MenuLib::TMenu::CallPopulationProcs(unsigned char) + 1166 (MicrosoftMenuLibrary) [0x6145576]
49 MsoPwchStripWtz + 2947 (MicrosoftComponentPlugin) [0x22948a0]
49 MsoPwchStripWtz + 3151 (MicrosoftComponentPlugin) [0x229496c]
49 MHILayoutSubView::~MHILayoutSubView() + 1771 (MicrosoftComponentPlugin) [0x2291f21]
49 MHILayoutSubView::~MHILayoutSubView() + 4436 (MicrosoftComponentPlugin) [0x229298a]
49 MsoFDocSumGetBool + 623 (MicrosoftOffice) [0x2a5d8ec]
49 ??? (Microsoft Word + 381094) [0xe60a6]
49 ??? (Microsoft Word + 384642) [0xe6e82]
49 ??? (Microsoft Word + 386567) [0xe7607]
49 ??? (Microsoft Word + 388587) [0xe7deb]
49 ??? (Microsoft Word + 3094554) [0x37c81a]
49 McpMruDisplayInitialize + 131 (MicrosoftComponentPlugin) [0x22de16d]
49 McpMruDisplayInitialize + 301 (MicrosoftComponentPlugin) [0x22de217]
49 McpMruDisplayInitialize + 1018 (MicrosoftComponentPlugin) [0x22de4e4]
49 McpMruDisplayInitialize + 1877 (MicrosoftComponentPlugin) [0x22de83f]
49 McpMruDisplayInitialize + 2030 (MicrosoftComponentPlugin) [0x22de8d8]
49 McpMruDisplayInitialize + 2494 (MicrosoftComponentPlugin) [0x22deaa8]
49 FSResolveAliasWithMountFlags + 45 (CarbonCore) [0x9358e345]
49 FSResolveAliasWithMountFlagsInternal + 133 (CarbonCore) [0x9358e3d2]
49 FSMatchAliasInternal + 2116 (CarbonCore) [0x9355534a]
49 FindTarget + 664 (CarbonCore) [0x93556aba]
49 AL_findByAbsPath + 162 (CarbonCore) [0x93556d92]
49 FSPathMakeRef + 47 (CarbonCore) [0x93561270]
49 FSPathMakeRefInternal(unsigned char const*, unsigned long, unsigned long, FSRef*, unsigned char*) + 120 (CarbonCore) [0x935c1157]
49 PathGetObjectInfo(char const*, unsigned long, unsigned long, short*, unsigned long*, unsigned long*, char*, unsigned long*, unsigned char*) + 218 (CarbonCore) [0x935adc34]
49 __getattrlist + 10 (libsystem_kernel.dylib) [0x97c921ae]
*49 ??? (mach_kernel + 846365) [0xffffff80002cea1d]
*49 unix_syscall + 467 (mach_kernel) [0xffffff80005e1533]
*49 getattrlist + 144 (mach_kernel) [0xffffff80002d9dd0]
*49 namei + 1454 (mach_kernel) [0xffffff80002eb18e]
*49 lookup + 556 (mach_kernel) [0xffffff80002eb79c]
*49 VNOP_LOOKUP + 52 (mach_kernel) [0xffffff8000311674]
*49 hfs_vnop_lookup + 1358 (mach_kernel) [0xffffff80004f916e]
*49 hfs_lock + 101 (mach_kernel) [0xffffff80004ef845]
*49 lck_rw_lock_exclusive_gen + 128 (mach_kernel) [0xffffff80002b0690]
*49 thread_block_reason + 300 (mach_kernel) [0xffffff800022da0c]
*49 ??? (mach_kernel + 190273) [0xffffff800022e741]
*49 machine_switch_context + 366 (mach_kernel) [0xffffff80002b3d7e]
Thread 0x786b
DispatchQueue 1701273966 priority 48
49 _dispatch_mgr_thread + 53 (libdispatch.dylib) [0x9798a7a9]
49 kevent + 10 (libsystem_kernel.dylib) [0x97c939ae]
*49 ??? (mach_kernel + 3471600) [0xffffff800054f8f0]
Thread 0x7870
priority 46
49 thread_start + 34 (libsystem_c.dylib) [0x918adcee]
49 _pthread_start + 344 (libsystem_c.dylib) [0x918c3557]
49 MerpCreateSession + 5819 (merp) [0x278ab8e]
49 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x97c907d2]
*49 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff8000213030]
Thread 0x7ba4
priority 46
19 start_wqthread + 30 (libsystem_c.dylib) [0x918adcca]
19 _pthread_wqthread + 448 (libsystem_c.dylib) [0x918c5e19]
19 __workq_kernreturn + 10 (libsystem_kernel.dylib) [0x97c930ee]
*19 ??? (mach_kernel + 3911280) [0xffffff80005bae70]
Binary Images:
0x89000 -
0x1e01feb com.microsoft.Word 14.2.4 (14.2.4) <143B2959-C5CD-1B94-A40D-94AB4B20C57F> /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
0x2273000 -
0x24a9fef com.microsoft.mcp 14.2.4 (14.2.4) <93400703-A34E-E00F-9416-7A4D3D9141DF> /Applications/Microsoft Office 2011/*/MicrosoftComponentPlugin.framework/Versions/14/MicrosoftComponentPlugin
0x2787000 -
0x2793feb com.microsoft.merp 2.2.4 (2.2.4) <6B019500-9C22-67BC-C8CC-D9E1258089AB> /Applications/Microsoft Office 2011/*/merp.framework/Versions/14/merp
0x2a04000 -
0x316ffe3 com.microsoft.office_library 14.2.4 (14.2.4) <B0B10D8F-C67A-DCB0-0760-436A7A91578C> /Applications/Microsoft Office 2011/*/MicrosoftOffice.framework/Versions/14/MicrosoftOffice
0x4d70000 -
0x4d9dffb com.microsoft.wlmkernel 14.2.4 (14.2.4) <5B23CF21-ED02-EE50-EED6-6CA8F0CCAC56> /Applications/Microsoft Office 2011/*/WLMKernel.framework/Versions/14/WLMKernel
0x613c000 -
0x6186fef com.microsoft.menulib 14.2.4 (14.2.4) <4BB319F6-2515-3CF8-D98E-2F15D5BBA13D> /Applications/Microsoft Office 2011/*/MicrosoftMenuLibrary.framework/Versions/14/MicrosoftMenuLibrary
0x918ad000 -
0x9196afeb libsystem_c.dylib <B1F6916A-F558-38B5-A18C-D9733625FDC9> /usr/lib/system/libsystem_c.dylib
0x93543000 -
0x93848ff7 com.apple.CoreServices.CarbonCore 1037.3 (1037.3) <4571EDDC-704A-3FB1-B9A6-59870AA6165F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x93964000 -
0x93d47ff3 com.apple.HIToolbox 2.0 <5A312E41-9940-363E-B891-90C4672E6850> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x97986000 -
0x97998ff7 libdispatch.dylib <86EF7D45-2D97-3465-A449-95038AE5DABA> /usr/lib/system/libdispatch.dylib
0x97c7e000 -
0x97c98ffc libsystem_kernel.dylib <C17D49D0-7961-3B67-B443-C788C6E5AA76> /usr/lib/system/libsystem_kernel.dylib
*0xffffff8000200000 - 0xffffff800074033c mach_kernel <69A5853F-375A-3EF4-9247-478FD0247333> /mach_kernel
Process:
AAM Updates Notifier [717]
Path:
/Library/Application Support/Adobe/*/AAM Updates Notifier.app/Contents/MacOS/AAM Updates Notifier
Architecture:
i386
Parent:
launchd [161]
UID:
501
Task size:
2194 pages
Process:
accountsd [247]
Path:
/System/Library/Frameworks/Accounts.framework/Versions/A/Support/accountsd
Architecture:
x86_64
Parent:
launchd [161]
UID:
501
Sudden Term:
Clean (allows idle exit)
Task size:
1310 pages
Thread 0x6eb
DispatchQueue 1
priority 31
49 start + 1 (libdyld.dylib) [0x7fff8e0817e1]
49 ??? (accountsd + 3048) [0x109218be8]
49 CFRunLoopRunSpecific + 290 (CoreFoundation) [0x7fff8bb346b2]
49 __CFRunLoopRun + 1078 (CoreFoundation) [0x7fff8bb34ee6]
49 __CFRunLoopServiceMachPort + 195 (CoreFoundation) [0x7fff8bb2f803]
49 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8bd7a686]
*49 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff8000213030]
Thread 0x70d
DispatchQueue 2
priority 33
49 _dispatch_mgr_thread + 54 (libdispatch.dylib) [0x7fff916429ee]
49 kevent + 10 (libsystem_kernel.dylib) [0x7fff8bd7cd16]
*49 ??? (mach_kernel + 3471600) [0xffffff800054f8f0]
Binary Images:
0x109218000 -
0x109218fff accountsd <0982A50A-159D-3E63-A2EC-6447F3706436> /System/Library/Frameworks/Accounts.framework/Versions/A/Support/accountsd
0x7fff8bb00000 -
0x7fff8bce9fff com.apple.CoreFoundation 6.8 (744.12) <EF002794-DAEF-31C6-866C-E3E3AC387A9F> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff8bd6a000 -
0x7fff8bd85ff7 libsystem_kernel.dylib <C0535565-35D1-31A7-A744-63D9F10F12A4> /usr/lib/system/libsystem_kernel.dylib
0x7fff8e07f000 -
0x7fff8e082ff7 libdyld.dylib <F59367C9-C110-382B-A695-9035A6DD387E> /usr/lib/system/libdyld.dylib
0x7fff9163e000 -
0x7fff91653ff7 libdispatch.dylib <D26996BF-FC57-39EB-8829-F63585561E09> /usr/lib/system/libdispatch.dylib
*0xffffff8000200000 - 0xffffff800074033c mach_kernel <69A5853F-375A-3EF4-9247-478FD0247333> /mach_kernel
Process:
AirPlayUIAgent [249]
Path:
/System/Library/CoreServices/AirPlayUIAgent.app/Contents/MacOS/AirPlayUIAgent
Architecture:
x86_64
Parent:
launchd [161]
UID:
501
Sudden Term:
Clean (allows idle exit)
Task size:
2227 pages
Thread 0x6fd
DispatchQueue 1
priority 46
49 start + 1 (libdyld.dylib) [0x7fff8e0817e1]
49 NSApplicationMain + 869 (AppKit) [0x7fff8fec4cb6]
49 -[NSApplication run] + 517 (AppKit) [0x7fff8ff20283]
49 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128 (AppKit) [0x7fff8ff28ed2]
49 _DPSNextEvent + 685 (AppKit) [0x7fff8ff29613]
49 BlockUntilNextEventMatchingListInMode + 62 (HIToolbox) [0x7fff8c56acd3]
49 ReceiveNextEventCommon + 356 (HIToolbox) [0x7fff8c56ae42]
49 RunCurrentEventLoopInMode + 209 (HIToolbox) [0x7fff8c56b0a4]
49 CFRunLoopRunSpecific + 290 (CoreFoundation) [0x7fff8bb346b2]
49 __CFRunLoopRun + 1078 (CoreFoundation) [0x7fff8bb34ee6]
49 __CFRunLoopServiceMachPort + 195 (CoreFoundation) [0x7fff8bb2f803]
49 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8bd7a686]
*49 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff8000213030]
Thread 0x707
DispatchQueue 2
priority 48
49 _dispatch_mgr_thread + 54 (libdispatch.dylib) [0x7fff916429ee]
49 kevent + 10 (libsystem_kernel.dylib) [0x7fff8bd7cd16]
*49 ??? (mach_kernel + 3471600) [0xffffff800054f8f0]
Binary Images:
0x10c79a000 -
0x10c7a7ff7 com.apple.AirPlayUIAgent 1.4.5 (145.3) <32286CAA-F522-31D4-9800-42BE14F04184> /System/Library/CoreServices/AirPlayUIAgent.app/Contents/MacOS/AirPlayUIAgent
0x7fff8bb00000 -
0x7fff8bce9fff com.apple.CoreFoundation 6.8 (744.12) <EF002794-DAEF-31C6-866C-E3E3AC387A9F> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff8bd6a000 -
0x7fff8bd85ff7 libsystem_kernel.dylib <C0535565-35D1-31A7-A744-63D9F10F12A4> /usr/lib/system/libsystem_kernel.dylib
0x7fff8c50b000 -
0x7fff8c83bff7 com.apple.HIToolbox 2.0 <317F75F7-4B0F-35F5-89A7-F20BA60AC944> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff8e07f000 -
0x7fff8e082ff7 libdyld.dylib <F59367C9-C110-382B-A695-9035A6DD387E> /usr/lib/system/libdyld.dylib
0x7fff8fdd4000 -
0x7fff90a01ff7 com.apple.AppKit 6.8 (1187.34) <1FF64844-EB62-3F96-AED7-6525B7CCEC23> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff9163e000 -
0x7fff91653ff7 libdispatch.dylib <D26996BF-FC57-39EB-8829-F63585561E09> /usr/lib/system/libdispatch.dylib
*0xffffff8000200000 - 0xffffff800074033c mach_kernel <69A5853F-375A-3EF4-9247-478FD0247333> /mach_kernel
Process:
AirPort Base Station Agent [234]
Path:
/System/Library/CoreServices/AirPort Base Station Agent.app/Contents/MacOS/AirPort Base Station Agent
Architecture:
x86_64
Parent:
launchd [161]
UID:
501
Sudden Term:
Clean
Task size:
474 pages
Thread 0x690
DispatchQueue 1
priority 31
49 start + 1 (libdyld.dylib) [0x7fff8e0817e1]
49 ??? (AirPort Base Station Agent + 71957) [0x10440b915]
49 CFRunLoopRun + 97 (CoreFoundation) [0x7fff8bb43371]
49 CFRunLoopRunSpecific + 290 (CoreFoundation) [0x7fff8bb346b2]
49 __CFRunLoopRun + 1078 (CoreFoundation) [0x7fff8bb34ee6]
49 __CFRunLoopServiceMachPort + 195 (CoreFoundation) [0x7fff8bb2f803]
49 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8bd7a686]
*49 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff8000213030]
Thread 0x6c5
DispatchQueue 2
priority 33
49 _dispatch_mgr_thread + 54 (libdispatch.dylib) [0x7fff916429ee]
49 kevent + 10 (libsystem_kernel.dylib) [0x7fff8bd7cd16]
*49 ??? (mach_kernel + 3471600) [0xffffff800054f8f0]
Thread 0x6d4
priority 31
49 thread_start + 13 (libsystem_c.dylib) [0x7fff91302181]
49 _pthread_start + 327 (libsystem_c.dylib) [0x7fff91315742]
49 __select + 10 (libsystem_kernel.dylib) [0x7fff8bd7c322]
*49 ??? (mach_kernel + 3581216) [0xffffff800056a520]
Thread 0x6d5
priority 31
49 thread_start + 13 (libsystem_c.dylib) [0x7fff91302181]
49 _pthread_start + 327 (libsystem_c.dylib) [0x7fff91315742]
49 ??? (AirPort Base Station Agent + 72800) [0x10440bc60]
49 ??? (AirPort Base Station Agent + 10633) [0x1043fc989]
49 ??? (AirPort Base Station Agent + 73571) [0x10440bf63]
49 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x7fff8bd7c0fa]
*49 psynch_cvcontinue + 0 (mach_kernel) [0xffffff80005b5d30]
Binary Images:
0x1043fa000 -
0x104410ff7 com.apple.AirPortBaseStationAgent 1.5.5 (155.7) <F3A0627B-7620-3A09-A390-3FEBA3DE9CCD> /System/Library/CoreServices/AirPort Base Station Agent.app/Contents/MacOS/AirPort Base Station Agent
0x7fff8bb00000 -
0x7fff8bce9fff com.apple.CoreFoundation 6.8 (744.12) <EF002794-DAEF-31C6-866C-E3E3AC387A9F> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff8bd6a000 -
0x7fff8bd85ff7 libsystem_kernel.dylib <C0535565-35D1-31A7-A744-63D9F10F12A4> /usr/lib/system/libsystem_kernel.dylib
0x7fff8e07f000 -
0x7fff8e082ff7 libdyld.dylib <F59367C9-C110-382B-A695-9035A6DD387E> /usr/lib/system/libdyld.dylib
0x7fff91301000 -
0x7fff913cdfe7 libsystem_c.dylib <8CBCF9B9-EBB7-365E-A3FF-2F3850763C6B> /usr/lib/system/libsystem_c.dylib
0x7fff9163e000 -
0x7fff91653ff7 libdispatch.dylib <D26996BF-FC57-39EB-8829-F63585561E09> /usr/lib/system/libdispatch.dylib
*0xffffff8000200000 - 0xffffff800074033c mach_kernel <69A5853F-375A-3EF4-9247-478FD0247333> /mach_kernel
Process:
aosnotifyd [112]
Path:
/usr/sbin/aosnotifyd
Architecture:
x86_64
Parent:
launchd [1]
UID:
0
Task size:
1860 pages (-3)
Thread 0x33c
DispatchQueue 1
priority 31
49 start + 1 (libdyld.dylib) [0x7fff8e0817e1]
49 ??? (aosnotifyd + 36447) [0x10e548e5f]
49 ??? (aosnotifyd + 35537) [0x10e548ad1]
49 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 268 (Foundation) [0x7fff91a7b89e]
49 CFRunLoopRunSpecific + 290 (CoreFoundation) [0x7fff8bb346b2]
49 __CFRunLoopRun + 1078 (CoreFoundation) [0x7fff8bb34ee6]
49 __CFRunLoopServiceMachPort + 195 (CoreFoundation) [0x7fff8bb2f803]
49 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8bd7a686]
*49 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff8000213030]
Thread 0x35b
DispatchQueue 2
priority 33
49 _dispatch_mgr_thread + 54 (libdispatch.dylib) [0x7fff916429ee]
49 kevent + 10 (libsystem_kernel.dylib) [0x7fff8bd7cd16]
*49 ??? (mach_kernel + 3471600) [0xffffff800054f8f0]
Thread 0x3d6
priority 63
49 thread_start + 13 (libsystem_c.dylib) [0x7fff91302181]
49 _pthread_start + 327 (libsystem_c.dylib) [0x7fff91315742]
49 __NSThread__main__ + 1345 (Foundation) [0x7fff91a76612]
49 +[NSURLConnection(Loader) _resourceLoadLoop:] + 356 (Foundation) [0x7fff91a18586]
49 CFRunLoopRunSpecific + 290 (CoreFoundation) [0x7fff8bb346b2]
49 __CFRunLoopRun + 1078 (CoreFoundation) [0x7fff8bb34ee6]
49 __CFRunLoopServiceMachPort + 195 (CoreFoundation) [0x7fff8bb2f803]
49 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8bd7a686]
*49 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff8000213030]
Thread 0x480
priority 31
49 thread_start + 13 (libsystem_c.dylib) [0x7fff91302181]
49 _pthread_start + 327 (libsystem_c.dylib) [0x7fff91315742]
49 __select + 10 (libsystem_kernel.dylib) [0x7fff8bd7c322]
*49 ??? (mach_kernel + 3581216) [0xffffff800056a520]
Thread 0x7b71
priority 31
37 start_wqthread + 13 (libsystem_c.dylib) [0x7fff91302171]
37 _pthread_wqthread + 412 (libsystem_c.dylib) [0x7fff91317cb3]
37 __workq_kernreturn + 10 (libsystem_kernel.dylib) [0x7fff8bd7c6d6]
*37 ??? (mach_kernel + 3911280) [0xffffff80005bae70]
Binary Images:
0x10e540000 -
0x10e587ff7 aosnotifyd <A9359981-2023-3781-93F1-89D423F0F712> /usr/sbin/aosnotifyd
0x7fff8bb00000 -
0x7fff8bce9fff com.apple.CoreFoundation 6.8 (744.12) <EF002794-DAEF-31C6-866C-E3E3AC387A9F> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff8bd6a000 -
0x7fff8bd85ff7 libsystem_kernel.dylib <C0535565-35D1-31A7-A744-63D9F10F12A4> /usr/lib/system/libsystem_kernel.dylib
0x7fff8e07f000 -
0x7fff8e082ff7 libdyld.dylib <F59367C9-C110-382B-A695-9035A6DD387E> /usr/lib/system/libdyld.dylib
0x7fff91301000 -
0x7fff913cdfe7 libsystem_c.dylib <8CBCF9B9-EBB7-365E-A3FF-2F3850763C6B> /usr/lib/system/libsystem_c.dylib
0x7fff9163e000 -
0x7fff91653ff7 libdispatch.dylib <D26996BF-FC57-39EB-8829-F63585561E09> /usr/lib/system/libdispatch.dylib
0x7fff919e1000 -
0x7fff91d3dfff com.apple.Foundation 6.8 (945.11) <A5D41956-A354-3ACC-9355-BE200072223B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
*0xffffff8000200000 - 0xffffff800074033c mach_kernel <69A5853F-375A-3EF4-9247-478FD0247333> /mach_kernel
Process:
appleeventsd [53]
Path:
/System/Library/CoreServices/appleeventsd
Architecture:
x86_64
Parent:
launchd [1]
UID:
71
Sudden Term:
Dirty (allows idle exit)
Task size:
678 pages
Thread 0x257
DispatchQueue 2
priority 33
49 _dispatch_mgr_thread + 54 (libdispatch.dylib) [0x7fff916429ee]
49 kevent + 10 (libsystem_kernel.dylib) [0x7fff8bd7cd16]
*49 ??? (mach_kernel + 3471600) [0xffffff800054f8f0]
Thread 0x258
DispatchQueue 7
priority 31
49 _dispatch_sig_thread + 45 (libdispatch.dylib) [0x7fff9163fd85]
49 __sigsuspend_nocancel + 10 (libsystem_kernel.dylib) [0x7fff8bd7c566]
*49 ??? (mach_kernel + 3581216) [0xffffff800056a520]
Thread 0x78b3
priority 31
*49 ??? (mach_kernel + 3911792) [0xffffff80005bb070]
Binary Images:
0x10fe18000 -
0x10fe18fff appleeventsd <4617FC4D-4C6C-3B62-9E64-08F9C99ABEEF> /System/Library/CoreServices/appleeventsd
0x7fff8bd6a000 -
0x7fff8bd85ff7 libsystem_kernel.dylib <C0535565-35D1-31A7-A744-63D9F10F12A4> /usr/lib/system/libsystem_kernel.dylib
0x7fff9163e000 -
0x7fff91653ff7 libdispatch.dylib <D26996BF-FC57-39EB-8829-F63585561E09> /usr/lib/system/libdispatch.dylib
*0xffffff8000200000 - 0xffffff800074033c mach_kernel <69A5853F-375A-3EF4-9247-478FD0247333> /mach_kernel
Process:
AppleIDAuthAgent [231]
Path:
/System/Library/CoreServices/AppleIDAuthAgent
Architecture:
x86_64
Parent:
launchd [161]
UID:
501
Sudden Term:
Clean (allows idle exit)
Task size:
508 pages
Thread 0x69e
DispatchQueue 2
priority 33
49 _dispatch_mgr_thread + 54 (libdispatch.dylib) [0x7fff916429ee]
49 kevent + 10 (libsystem_kernel.dylib) [0x7fff8bd7cd16]
*49 ??? (mach_kernel + 3471600) [0xffffff800054f8f0]
Thread 0x6a0
DispatchQueue 7
priority 31
49 _dispatch_sig_thread + 45 (libdispatch.dylib) [0x7fff9163fd85]
49 __sigsuspend_nocancel + 10 (libsystem_kernel.dylib) [0x7fff8bd7c566]
*49 ??? (mach_kernel + 3581216) [0xffffff800056a520]
Thread 0x746
DispatchQueue 17
priority 31
49 start_wqthread + 13 (libsystem_c.dylib) [0x7fff91302171]
49 _pthread_wqthread + 404 (libsystem_c.dylib) [0x7fff91317cab]
49 _dispatch_worker_thread2 + 249 (libdispatch.dylib) [0x7fff916411c3]
49 _dispatch_queue_invoke + 52 (libdispatch.dylib) [0x7fff916412f1]
49 _dispatch_queue_drain + 180 (libdispatch.dylib) [0x7fff91641448]
49 _dispatch_queue_invoke + 72 (libdispatch.dylib) [0x7fff91641305]
49 _dispatch_source_invoke + 691 (libdispatch.dylib) [0x7fff9164229b]
49 _dispatch_client_callout + 8 (libdispatch.dylib) [0x7fff916400b6]
49 _dispatch_after_timer_callback + 22 (libdispatch.dylib) [0x7fff9164496f]
49 _dispatch_client_callout + 8 (libdispatch.dylib) [0x7fff916400b6]
49 _dispatch_call_block_and_release + 15 (libdispatch.dylib) [0x7fff91643f01]
49 ??? (AppleIDAuthAgent + 9227) [0x10c07e40b]
49 semaphore_timedwait_trap + 10 (libsystem_kernel.dylib) [0x7fff8bd7a6da]
*49 semaphore_wait_continue + 0 (mach_kernel) [0xffffff8000233ec0]
Binary Images:
0x10c07c000 -
0x10c0acfff AppleIDAuthAgent <83E1C2AC-BA88-304A-8CF5-E3FF228F77DB> /System/Library/CoreServices/AppleIDAuthAgent
0x7fff8bd6a000 -
0x7fff8bd85ff7 libsystem_kernel.dylib <C0535565-35D1-31A7-A744-63D9F10F12A4> /usr/lib/system/libsystem_kernel.dylib
0x7fff91301000 -
0x7fff913cdfe7 libsystem_c.dylib <8CBCF9B9-EBB7-365E-A3FF-2F3850763C6B> /usr/lib/system/libsystem_c.dylib
0x7fff9163e000 -
0x7fff91653ff7 libdispatch.dylib <D26996BF-FC57-39EB-8829-F63585561E09> /usr/lib/system/libdispatch.dylib
*0xffffff8000200000 - 0xffffff800074033c mach_kernel <69A5853F-375A-3EF4-9247-478FD0247333> /mach_kernel
Process:
AppleSpell [543]
Path:
/System/Library/Services/AppleSpell.service/Contents/MacOS/AppleSpell
Architecture:
x86_64
Parent:
launchd [161]
UID:
501
Sudden Term:
Clean
Task size:
673 pages
Thread 0x11ef
DispatchQueue 1
priority 46
49 start + 1 (libdyld.dylib) [0x7fff8e0817e1]
49 ??? (AppleSpell + 7271) [0x102766c67]
49 -[NSSpellServer run] + 73 (Foundation) [0x7fff91b62e36]
49 CFRunLoopRun + 97 (CoreFoundation) [0x7fff8bb43371]
49 CFRunLoopRunSpecific + 290 (CoreFoundation) [0x7fff8bb346b2]
49 __CFRunLoopRun + 1078 (CoreFoundation) [0x7fff8bb34ee6]
49 __CFRunLoopServiceMachPort + 195 (CoreFoundation) [0x7fff8bb2f803]
49 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8bd7a686]
*49 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff8000213030]
Thread 0x11f7
DispatchQueue 2
priority 48
49 _dispatch_mgr_thread + 54 (libdispatch.dylib) [0x7fff916429ee]
49 kevent + 10 (libsystem_kernel.dylib) [0x7fff8bd7cd16]
*49 ??? (mach_kernel + 3471600) [0xffffff800054f8f0]
Binary Images:
0x102765000 -
0x10281aff7 com.apple.AppleSpell 1.9 (173.1) <6ED0981A-B081-3345-8EBB-E4AB821B077A> /System/Library/Services/AppleSpell.service/Contents/MacOS/AppleSpell
0x7fff8bb00000 -
0x7fff8bce9fff com.apple.CoreFoundation 6.8 (744.12) <EF002794-DAEF-31C6-866C-E3E3AC387A9F> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff8bd6a000 -
0x7fff8bd85ff7 libsystem_kernel.dylib <C0535565-35D1-31A7-A744-63D9F10F12A4> /usr/lib/system/libsystem_kernel.dylib
0x7fff8e07f000 -
0x7fff8e082ff7 libdyld.dylib <F59367C9-C110-382B-A695-9035A6DD387E> /usr/lib/system/libdyld.dylib
0x7fff9163e000 -
0x7fff91653ff7 libdispatch.dylib <D26996BF-FC57-39EB-8829-F63585561E09> /usr/lib/system/libdispatch.dylib
0x7fff919e1000 -
0x7fff91d3dfff com.apple.Foundation 6.8 (945.11) <A5D41956-A354-3ACC-9355-BE200072223B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
*0xffffff8000200000 - 0xffffff800074033c mach_kernel <69A5853F-375A-3EF4-9247-478FD0247333> /mach_kernel
Process:
apsd [59]
Path:
/System/Library/PrivateFrameworks/ApplePushService.framework/apsd
Architecture:
x86_64
Parent:
launchd [1]
UID:
0
Task size:
1879 pages
Thread 0x164
DispatchQueue 1
priority 31
49 start + 1 (libdyld.dylib) [0x7fff8e0817e1]
49 ??? (apsd + 21702) [0x1059bb4c6]
49 -[NSRunLoop(NSRunLoop) run] + 74 (Foundation) [0x7fff91a1418a]
49 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 268 (Foundation) [0x7fff91a7b89e]
49 CFRunLoopRunSpecific + 290 (CoreFoundation) [0x7fff8bb346b2]
49 __CFRunLoopRun + 1078 (CoreFoundation) [0x7fff8bb34ee6]
49 __CFRunLoopServiceMachPort + 195 (CoreFoundation) [0x7fff8bb2f803]
49 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8bd7a686]
*49 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff8000213030]
Thread 0x2ab
DispatchQueue 2
priority 33
49 _dispatch_mgr_thread + 54 (libdispatch.dylib) [0x7fff916429ee]
49 kevent + 10 (libsystem_kernel.dylib) [0x7fff8bd7cd16]
*49 ??? (mach_kernel + 3471600) [0xffffff800054f8f0]
Thread 0x401
priority 63
49 thread_start + 13 (libsystem_c.dylib) [0x7fff91302181]
49 _pthread_start + 327 (libsystem_c.dylib) [0x7fff91315742]
49 __NSThread__main__ + 1345 (Foundation) [0x7fff91a76612]
49 +[NSURLConnection(Loader) _resourceLoadLoop:] + 356 (Foundation) [0x7fff91a18586]
49 CFRunLoopRunSpecific + 290 (CoreFoundation) [0x7fff8bb346b2]
49 __CFRunLoopRun + 1078 (CoreFoundation) [0x7fff8bb34ee6]
49 __CFRunLoopServiceMachPort + 195 (CoreFoundation) [0x7fff8bb2f803]
49 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8bd7a686]
Hello, truthfully that's way to much info to hunt through, might Open Console & copy/paste the clues when a crash actually happens.
Other than that...
Bootup holding CMD+r, or the Option/alt key to boot from the Restore partition & use Disk Utility from there to Repair the Disk, then Repair Permissions.
If that doesn't help Reinstall the OS.
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Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2012-11-13 05:31:43 -0800
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 14.0.0.100825
Crashed Module Name: MicrosoftOffice
Crashed Module Version: 14.1.0.110310
Crashed Module Offset: 0x002dbe3e
Blame Module Name: MicrosoftOffice
Blame Module Version: 14.1.0.110310
Blame Module Offset: 0x002dbe3e
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 0
Thread 0 crashed:
# 1 0x41328e3e in _MsoFLoadControl + 0x0000078E (MicrosoftOffice + 0x002dbe3e)
# 2 0x4132c0a1 in _MsoFLoadControl + 0x000039F1 (MicrosoftOffice + 0x002df0a1)
# 3 0x3e74b7c8 in __mh_execute_header + 0x000207C8 (Microsoft Word + 0x000207c8)
# 4 0x432fe435 in _SendMessageA + 0x0000010E (WLMUser + 0x00034435)
# 5 0x432d7baa in _SetFocus + 0x0000018F (WLMUser + 0x0000dbaa)
# 6 0x432d6f4f in _DefWindowProcA + 0x00001EDA (WLMUser + 0x0000cf4f)
# 7 0x432d7046 in _EnumWindows + 0x0000003F (WLMUser + 0x0000d046)
# 8 0x432d73da in _EnumWindows + 0x000003D3 (WLMUser + 0x0000d3da)
# 9 0x432d7630 in _EnumWindows + 0x00000629 (WLMUser + 0x0000d630)
# 10 0x432d789c in _EnumWindows + 0x00000895 (WLMUser + 0x0000d89c)
# 11 0x432d7a09 in _EnumWindows + 0x00000A02 (WLMUser + 0x0000da09)
# 12 0x432e83f6 in _EndDeferWindowPos + 0x00000990 (WLMUser + 0x0001e3f6)
# 13 0x432dcc3f in _DefFrameProcA + 0x00000DE3 (WLMUser + 0x00012c3f)
# 14 0x43303a2a in _AfxShowWindow + 0x0000019A (WLMUser + 0x00039a2a)
# 15 0x3e7535e6 in __mh_execute_header + 0x000285E6 (Microsoft Word + 0x000285e6)
# 16 0x3e72e4a5 in __mh_execute_header + 0x000034A5 (Microsoft Word + 0x000034a5)
# 17 0x4339844b in __WlmMain + 0x00000061 (WLMKernel + 0x0000744b)
# 18 0x3e72dbf5 in __mh_execute_header + 0x00002BF5 (Microsoft Word + 0x00002bf5)
# 19 0x3e72dba6 in __mh_execute_header + 0x00002BA6 (Microsoft Word + 0x00002ba6)
X86 Thread State:
eax: 0x00000000 ebx: 0x00256980 ecx: 0x00000018 edx:0x00000003
edi: 0x00000068 esi: 0x002de238 ebp: 0xbfffbf18 esp:0xbfffbef0
ss: 0x00000023 eip: 0x41328e3e cs: 0x0000001b ds:0x00000023
es: 0x00000023 fs: 0x00000000 gs: 0x0000000f eflags:0x00010246
Thread 1:
# 1 0x93178382 in ___kevent + 0x0000000A (libSystem.B.dylib + 0x00027382)
# 2 0x93177f59 in __dispatch_queue_invoke + 0x000000A3 (libSystem.B.dylib + 0x00026f59)
# 3 0x93177cfe in __dispatch_worker_thread2 + 0x000000F0 (libSystem.B.dylib + 0x00026cfe)
# 4 0x93177781 in __pthread_wqthread + 0x00000186 (libSystem.B.dylib + 0x00026781)
# 5 0x931775c6 in _start_wqthread + 0x0000001E (libSystem.B.dylib + 0x000265c6)
X86 Thread State:
eax: 0x0000016b ebx: 0x931789d6 ecx: 0xb0080d5c edx:0x93178382
edi: 0xa03ee1ec esi: 0xb0080ed8 ebp: 0xb0080ef8 esp:0xb0080d5c
ss: 0x00000023 eip: 0x93178382 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246
Thread 2:
# 1 0x93177412 in ___workq_kernreturn + 0x0000000A (libSystem.B.dylib + 0x00026412)
# 2 0x931775c6 in _start_wqthread + 0x0000001E (libSystem.B.dylib + 0x000265c6)
X86 Thread State:
eax: 0x00100170 ebx: 0x93177609 ecx: 0xb0102f6c edx:0x93177412
edi: 0x010001f8 esi: 0xb0103000 ebp: 0xb0102fc8 esp:0xb0102f6c
ss: 0x00000023 eip: 0x93177412 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000286
Thread 3:
# 1 0x93151c0e in _mach_wait_until + 0x0000000A (libSystem.B.dylib + 0x00000c0e)
# 2 0x931f1b50 in _sleep + 0x0000003F (libSystem.B.dylib + 0x000a0b50)
# 3 0x40dd519a in _MerpCreateSession + 0x00000B3F (merp + 0x0000319a)
# 4 0x40dd4866 in _MerpCreateSession + 0x0000020B (merp + 0x00002866)
# 5 0x40dd47f1 in _MerpCreateSession + 0x00000196 (merp + 0x000027f1)
# 6 0x40dd5d8e in _MerpCreateSession + 0x00001733 (merp + 0x00003d8e)
# 7 0x9317f259 in __pthread_start + 0x00000159 (libSystem.B.dylib + 0x0002e259)
# 8 0x9317f0de in _thread_start + 0x00000022 (libSystem.B.dylib + 0x0002e0de)
X86 Thread State:
eax: 0xffffffa6 ebx: 0x931d92e4 ecx: 0xb0184a4c edx:0x93151c0e
edi: 0x00000121 esi: 0x41978390 ebp: 0xb0184ab8 esp:0xb0184a4c
ss: 0x00000023 eip: 0x93151c0e cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000206
Thread 4:
# 1 0x9317faa2 in ___semwait_signal + 0x0000000A (libSystem.B.dylib + 0x0002eaa2)
# 2 0x92b625cc in +[NSThread sleepForTimeInterval:] + 0x0000007B (Foundation + 0x000a05cc)
# 3 0x408e31a9 in _RegisterWindowForMouseMoveEvents + 0x000003EC (MicrosoftComponentPlugin + 0x0000c1a9)
# 4 0x92ad84c4 in -[NSThread main] + 0x0000002D (Foundation + 0x000164c4)
# 5 0x92ad8474 in ___NSThread__main__ + 0x000005DB (Foundation + 0x00016474)
# 6 0x9317f259 in __pthread_start + 0x00000159 (libSystem.B.dylib + 0x0002e259)
# 7 0x9317f0de in _thread_start + 0x00000022 (libSystem.B.dylib + 0x0002e0de)
X86 Thread State:
eax: 0x0000014e ebx: 0x931ab916 ecx: 0xb0206ccc edx:0x9317faa2
edi: 0x00205770 esi: 0xb0206d38 ebp: 0xb0206d08 esp:0xb0206ccc
ss: 0x00000023 eip: 0x9317faa2 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246
Thread 5:
# 1 0x93177412 in ___workq_kernreturn + 0x0000000A (libSystem.B.dylib + 0x00026412)
# 2 0x931775c6 in _start_wqthread + 0x0000001E (libSystem.B.dylib + 0x000265c6)
X86 Thread State:
eax: 0x00100170 ebx: 0x93177609 ecx: 0xb0288f6c edx:0x93177412
edi: 0x010001c0 esi: 0xb0289000 ebp: 0xb0288fc8 esp:0xb0288f6c
ss: 0x00000023 eip: 0x93177412 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000286
Loaded modules:
0: libTraditionalChineseConverter.dylib: /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
1: libSimplifiedChineseConverter.dylib: /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
2: Microsoft Word (14.0.0.100825 Reg=en Loc=0x0409): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
3: mbukernel (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/mbukernel.framework/Versions/14/mbukern el
4: MicrosoftSetupUI (14.1.0.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftSetupUI.framework/Versions/14/ MicrosoftSetupUI
5: MicrosoftComponentPlugin (14.1.0.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftComponentPlugin.framework/Vers ions/14/MicrosoftComponentPlugin
6: Netlib (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/Netlib.framework/Versions/14/Netlib
7: MicrosoftOLE (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftOLE.framework/Versions/14/Micr osoftOLE
8: MicrosoftOLEAutomation (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftOLEAutomation.framework/Versio ns/14/MicrosoftOLEAutomation
9: merp (2.2.4.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/merp.framework/Versions/14/merp
10: MSXML (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MSXML.framework/Versions/14/MSXML
11: MicrosoftOffice (14.1.0.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftOffice.framework/Versions/14/M icrosoftOffice
12: OfficeArt (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/OfficeArt.framework/Versions/14/OfficeA rt
13: MicrosoftOleo (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftOleo.framework/Versions/14/Mic rosoftOleo
14: MicrosoftMathFont (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftMathFont.framework/Versions/14 /MicrosoftMathFont
15: MicrosoftChartPlugin (14.1.0.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftChartPlugin.framework/Versions /14/MicrosoftChartPlugin
16: MicrosoftPTLS (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftPTLS.framework/Versions/14/Mic rosoftPTLS
17: MsgrLibClient (8.0.0.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MsgrLibClient.framework/Versions/14/Msg rLibClient
18: MBURibbon (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MBURibbon.framework/Versions/14/MBURibb on
19: MViewLib (14.1.0.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MViewLib.framework/Versions/14/MViewLib
20: WLMUser (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/WLMUser.framework/Versions/14/WLMUser
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56: LaunchServices (362.3 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
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58: ColorSync (4.6.8 Reg=English Loc=0x0000): /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
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60: IOSurface (74.1 Reg=English Loc=0x0000): /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
61: DiskArbitration (2.3.1 Reg=English Loc=0x0000): /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
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70: ApplicationServices (38 Reg=English Loc=0x0000): /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
71: CoreFoundation (550.44 Reg=en_US Loc=0x0000): /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
72: QTKit (1791 Reg=English Loc=0x0000): /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
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186: QuickTime (1791 Reg=English Loc=0x0000): /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
187: libGLProgrammability.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
188: vImage (4.1 Reg=English Loc=0x0000): /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
189: AppKit (1038.36 Reg=English Loc=0x0000): /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
190: PrintCore (312.7 Reg=English Loc=0x0000): /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
191: Carbon (152 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
192: CoreText: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
193: libxml2.2.dylib: /usr/lib/libxml2.2.dylib
194: libJapaneseConverter.dylib: /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
195: libKoreanConverter.dylib: /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
Operating System Information
Operating System: Mac OS X 10.6.8 (Build 10K549)
CPU: Intel Core Duo, Number: 4, Speed: 2147 MHz
gestaltPhysicalRAMSizeInMegabytes err = 0, result = 4096 MB
gestaltSystemVersion err = 0, result = 0x1068
Screen: 1280 x 800, depth = 32, ltbr = 0, 0, 800, 1280
Microsoft Application Information:
Error Reporting UUID: 3F516802-AEA7-42A8-9F3B-93311230EF70
Time from launch: 0 hours, 0 minutes, 0 seconds
Total errors on this client: 11 -
I have a iPad, 32g, and for no apparent reason, the screen goes black and whatever app I am using is closed on me. It seems to be happening more and more frequently, especially when loading apps, or trying to watch a YouTube video. I try to open safari or youtube again and it will often crash several times before it may or may not decide to load for me. It is extremely annoying and getting to the point where I can not use it
Standard troubleshooting steps in order are as follows:
Power the iPad off and on.
An iPad reset, which is done by pressing and holding the home button and the sleep/wake or on/off button simultaneously until you see the Apple logo and then release.
Restore your iPad with iTunes from your iPad's backup.
Restore your iPad with iTunes as a new iPad or not from your iPad's backup.
If no change after the last step, your iPad has a hardware problem. -
Microsoft Word crashed. what to do?
Microsoft Word crashed. what to do?
It depends on whether or not Microsoft word crashes every time you open it. If it only crashed one or two times force quit the program. You can also command q the program. Reopen the application and if it still does not work then uninstall the application completly. You can back up any documents you have by putting them on an flash drive or an external drive. Then reinstall the appliaction. This would all be one way to do it but I do not neccesarly reccomend unistalling it becuase you might have to pay for the program again when you reinstall it. If I were you I would download the new version of the program first before deleting the old one. Then if you do have to pay for the download you can cancel it and find a better solution. Hope this works!
-
How do I save a document in "Microsoft Word". The options for saving a doc. no longer say, "Save as a Microsoft Doc."
You want Pages, not workstations, and you might want to bookmark Lion and MacBook Pro fora.
http://www.apple.com/support/pages/
http://www.apple.com/support/lion/
http://www.apple.com/support/macbookpro/ -
I don't want Microsoft Word to automatically launch when I restart/reboot
Hi All,
Microsoft Word application automatically launches when I restart/reboot the iMac. How can I fix this?
Smells like a virus...Hi ctconnor;
Since there are no virus for OS X, I seriously doubt that is what is causing your problem here.
My suggestion open System Preferences then Accounts followed by Login Items. Once there deselect Microsnot Word.
Allan -
Microsoft Word crashes as soon is it is clicked on
Microsoft Word crashes as soon as I open it on one of our teachers' MacBooks running OS X 10.6.1. It bounces in the dock for several seconds and the gives and error report. The report can be seen below. Any ideas? Thanks in advance.
Process: Word [860]
Path: /Applications/Microsoft Office X/Microsoft Word
Identifier: com.microsoft.Word
Version: 10.1.1 (10.1.1)
Code Type: PPC (Translated)
Parent Process: launchd [757]
Date/Time: 2011-12-06 13:50:45.336 -0500
OS Version: Mac OS X 10.6.1 (10A2062)
Report Version: 6
Interval Since Last Report: 441 sec
Crashes Since Last Report: 5
Per-App Interval Since Last Report: 5 sec
Per-App Crashes Since Last Report: 2
Anonymous UUID: F7F2C32E-3360-4EE1-82D2-9A8672DB3C4E
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 LaunchCFMApp 0xb80c5e94 0xb8000000 + 810644
1 LaunchCFMApp 0xb80c01bb 0xb8000000 + 786875
2 LaunchCFMApp 0xb80dda6c 0xb8000000 + 907884
3 LaunchCFMApp 0xb8145da1 spin_lock_wrapper + 3973
4 LaunchCFMApp 0xb801d03b 0xb8000000 + 118843
Thread 1:
0 libSystem.B.dylib 0x800c57da mach_msg_trap + 10
1 libSystem.B.dylib 0x800c5f47 mach_msg + 68
2 LaunchCFMApp 0xb819448f CallPPCFunctionAtAddressInt + 206155
3 libSystem.B.dylib 0x800f2f39 _pthread_start + 345
4 libSystem.B.dylib 0x800f2dbe thread_start + 34
Thread 2:
0 LaunchCFMApp 0xb815ae44 spin_lock_wrapper + 90152
1 LaunchCFMApp 0xb8179d27 CallPPCFunctionAtAddressInt + 97763
2 LaunchCFMApp 0xb80c6c97 0xb8000000 + 814231
3 LaunchCFMApp 0xb80c01bb 0xb8000000 + 786875
4 LaunchCFMApp 0xb80dda6c 0xb8000000 + 907884
5 LaunchCFMApp 0xb814551b spin_lock_wrapper + 1791
6 LaunchCFMApp 0xb801d03b 0xb8000000 + 118843
Thread 3:
0 LaunchCFMApp 0xb815aa83 spin_lock_wrapper + 89191
1 LaunchCFMApp 0xb8176f29 CallPPCFunctionAtAddressInt + 85989
2 LaunchCFMApp 0xb80c6c97 0xb8000000 + 814231
3 LaunchCFMApp 0xb80c01bb 0xb8000000 + 786875
4 LaunchCFMApp 0xb80dda6c 0xb8000000 + 907884
5 LaunchCFMApp 0xb814551b spin_lock_wrapper + 1791
6 LaunchCFMApp 0xb801d03b 0xb8000000 + 118843
Thread 4:
0 LaunchCFMApp 0xb815aa83 spin_lock_wrapper + 89191
1 LaunchCFMApp 0xb8176f29 CallPPCFunctionAtAddressInt + 85989
2 LaunchCFMApp 0xb80c6c97 0xb8000000 + 814231
3 LaunchCFMApp 0xb80c01bb 0xb8000000 + 786875
4 LaunchCFMApp 0xb80dda6c 0xb8000000 + 907884
5 LaunchCFMApp 0xb814551b spin_lock_wrapper + 1791
6 LaunchCFMApp 0xb801d03b 0xb8000000 + 118843
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xb80c5e6c ecx: 0x00000000 edx: 0x0000001f
edi: 0x00000000 esi: 0x804037f0 ebp: 0xb7fffa08 esp: 0xb7fff9d0
ss: 0x0000001f efl: 0x00010202 eip: 0xb80c5e94 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000000
Binary Images:
0x80000000 - 0x8006afe7 libstdc++.6.dylib ??? (???) <411D87F4-B7E1-44EB-F201-F8B4F9227213> /usr/lib/libstdc++.6.dylib
0x800c5000 - 0x80269feb libSystem.B.dylib ??? (???) <37A346CE-CBBD-8317-B4D7-7ECF3A010974> /usr/lib/libSystem.B.dylib
0x802e9000 - 0x802ecfe7 libmathCommon.A.dylib ??? (???) <1622A54F-1A98-2CBE-B6A4-2122981A500E> /usr/lib/system/libmathCommon.A.dylib
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <226BF7A0-94E0-2F4C-6D6B-9189C952331C> /usr/lib/dyld
0xb8000000 - 0xb81defff LaunchCFMApp ??? (???) <3E4E06B8-E1FC-B232-1371-643DC0FBE8C9> /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <37A346CE-CBBD-8317-B4D7-7ECF3A010974> /usr/lib/libSystem.B.dylib
Translated Code Information:
Rosetta Version: 22.23
Args: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMAp p /Applications/Microsoft Office X/Microsoft Word
Exception: EXC_BAD_ACCESS (0x0001)
Thread 0: (0xb009ad38, 0xb815ae44)
0x92ac0588: /usr/lib/libSystem.B.dylib : __dispatch_mgr_invoke + 228
0x92ac00c0: /usr/lib/libSystem.B.dylib : __dispatch_queue_invoke + 320
0x92ac0244: /usr/lib/libSystem.B.dylib : __dispatch_worker_thread2 + 364
0x92ac0380: /usr/lib/libSystem.B.dylib : __dispatch_worker_thread + 76
0x929e0da8: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x92ac0550 ctr: 0x929842d4
r00: 0x0000016b r01: 0xf0080bb0 r02: 0x00000000 r03: 0x00000004
r04: 0x00000000 r05: 0x00000000 r06: 0xf0080d0c r07: 0x00000001
r08: 0xf0080d28 r09: 0x00000000 r10: 0x0000003c r11: 0xa0455524
r12: 0x929842d4 r13: 0x10624dd3 r14: 0x92b0fb2c r15: 0xf0080c0c
r16: 0xf0080c8c r17: 0xa04704ac r18: 0xf0080d28 r19: 0xa046a4f8
r20: 0xa046b4f8 r21: 0xf0080d0c r22: 0xa046a478 r23: 0xa046a3f8
r24: 0xa04704ac r25: 0x00000000 r26: 0x00000000 r27: 0xa045c5c8
r28: 0xa045c300 r29: 0xa045c5c8 r30: 0xf0080d28 r31: 0x92ac04ac
Thread 1: (0xb019ed74, 0xb815aa83)
0x92ac20b4: /usr/lib/libSystem.B.dylib : __dispatch_semaphore_wait_slow + 248
0x92ac03a8: /usr/lib/libSystem.B.dylib : __dispatch_worker_thread + 116
0x929e0da8: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x92ac20cc ctr: 0x929406c0
r00: 0xffffffda r01: 0xf0182dc0 r02: 0x00000000 r03: 0x00002403
r04: 0x00000040 r05: 0x3b9a8e95 r06: 0x00000020 r07: 0x00000000
r08: 0x3b9a8e95 r09: 0x00000000 r10: 0x3b9a8e95 r11: 0xa0456670
r12: 0x929406c0 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0xa045c790 r22: 0xa045c784 r23: 0xa045c78c
r24: 0x00001709 r25: 0x111a8642 r26: 0xa045c4d0 r27: 0x00000040
r28: 0x0000000f r29: 0x224d0e95 r30: 0xa045c764 r31: 0x92ac1fc4
Thread 2: (0xb011cd74, 0xb815aa83)
0x92ac20b4: /usr/lib/libSystem.B.dylib : __dispatch_semaphore_wait_slow + 248
0x92ac03a8: /usr/lib/libSystem.B.dylib : __dispatch_worker_thread + 116
0x929e0da8: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x92ac20cc ctr: 0x929406c0
r00: 0xffffffda r01: 0xf0101dc0 r02: 0x00000000 r03: 0x00002403
r04: 0x00000040 r05: 0x3b9ab336 r06: 0x00000020 r07: 0x00000000
r08: 0x3b9ab336 r09: 0x00000000 r10: 0x3b9ab336 r11: 0xa0456670
r12: 0x929406c0 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0xa045c790 r22: 0xa045c784 r23: 0xa045c78c
r24: 0x00001708 r25: 0xe64b7d88 r26: 0xa045c4d0 r27: 0x00000040
r28: 0x0000000f r29: 0x224d3336 r30: 0xa045c764 r31: 0x92ac1fc4
Thread 3: Crashed (0xb7fff9d0, 0xb80c5e94)
0x84ae07d0: No symbol
0x84adc130: No symbol
0x84ada84c: No symbol
0x842fc7d4: No symbol
0x84dca57c: No symbol
0x84c52a10: No symbol
0x84c527fc: No symbol
0x84cd672c: No symbol
0x84cd63f8: No symbol
0x84c19cd4: No symbol
0x84bfee84: No symbol
0x84bfd040: No symbol
0x8425addc: No symbol
0x84bfcd88: No symbol
0x85499644: No symbol
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x84ae07d0 ctr: 0x92a29140
r00: 0x84ae07d0 r01: 0xbfffcc10 r02: 0x01069800 r03: 0x0028ba90
r04: 0x00000048 r05: 0x6c730000 r06: 0x00000000 r07: 0x00300000
r08: 0x00000007 r09: 0xa085479c r10: 0x948bbfe0 r11: 0xa08560ec
r12: 0x92a29140 r13: 0x00000000 r14: 0x00000000 r15: 0x00000003
r16: 0xbfffea80 r17: 0x00000058 r18: 0x00000001 r19: 0x00000000
r20: 0x00000004 r21: 0x00000000 r22: 0x00000000 r23: 0x0000004f
r24: 0x00000001 r25: 0x007a7b90 r26: 0x007e02d0 r27: 0x854ad528
r28: 0x010b7a98 r29: 0x010659f4 r30: 0x01065a0c r31: 0x00000000Hi all--this worked for me:
1. Uninstall Office using the Remove Office program.
2. Remove (trash) the microsoft folder from the fonts folder. Then delete the word plist from your user library preferences folder.
3. Run disk utility to repair permissions and restart.
4. Run Snow Leopard cache cleaner and do a deep clean on the cache of your system.
5. Run Easy Find to find "fontcachetool" (it's an invisiable file, so make sure you enable easyfind to locate invisible files. Trash the fontcachetool file once it's located. Note: I actually had two of these files, and I trashed them both.
6. Restart.
7. Run disk utility to repair permissions again, and restart.
8. Install Office 2008.
9. Do NOT open any Office programs, and restart.
10. Install SP 1 (note: I installed this from a disk image. My previous attempts to use the automatic check for updates "feature" in Office to download and install the program did not work--believe me, I uninstalled and reinstalled Office three times before performing the tasks I am listing here. You can download the disk images of the SP here:
SP 1 (12.1.0): http://www.microsoft.com/downloads/details.aspx?familyid=395D1487-A3A6-4106-A0F8 -4D6E1D6D89D2&displaylang=en
SP 2 (12.2.0): http://support.microsoft.com/kb/973254
Update 3 (12.2.1): http://www.microsoft.com/mac/downloads.mspx?pid=Mactopia_Office2008&fid=9730452B -E6AD-4330-93E4-57F66293BF1C#viewer
11. Restart
12. Install 12.2.0. Restart.
13. Install 12.2.1. Restart
14. Repair permissions.
15. Restart.
So far so good. I hope this helps.
Antonio -
I have Microsoft Word for Apple, and when I send an attachment to an email, it goes as "application/octet-stream", and no one can open it. What can I do to send it as an ordinary word.doc>
You could Zip it.
Cheers, Tom -
Microsoft Word crashes when Mac is coming out of sleep
On both Microsoft Word 2008 (and Excel) I get crashes whenever the Mac comes out of sleep mode or I unhook my extra monitors. This is on Yosemite, 10.10.2, but goes back for quite some time, and I am running on MBPro Retina 15" first gen. It seems like a rendering issue if the screen buffers get changed around in some way. Has anyone encountered this at all?
I used to have the same problem several OS points before and it suddenly stopped occurring. After the last update (10.4.9), it started happening again. Basically, when I close the laptop cover, it goes to sleep. WHen I open the cover, it occasionally remains with the screen black. I can't figure out the cause. I have reset the PMU, NVRAM.
The only other thing that I noticed is that the ENergy Saver preferences are no longer followed on my system. For example, I have the setting to 'sleep' at 15 minutes of idle. It never kicks into sleep by itself.
I am not sure if it has anything to do with the latest OS update. It may be a coincidence. Intuitively, I feel it is a hardware failure, but I am too lazy to test it out. I am waiting to get a new laptop, transfer my files and then wipe the hard drive clean with a fresh OS install to see if the problem persists.
ANyone else having the same problems? -
Microsoft Word Crashing in Notebook View?
I own a MacBook Pro, currently am using Mac OS X 10.5.8 (& will be updating to Snow Leopard soon..). I am a law student and use Microsoft Word on my Mac every day, specifically using the incredibly helpful "Notebook" layout in order to take down lectures & cases, and frequently, Word crashes, at very random & unspecific times, asks me to send a perfunctory crash report for their customer service and closes down, requiring me to save my work at a ridiculous rate because I never know when Word, in Notebook layout, will crash.
It is extremely frustrating because I don't use Word save for its Notebook layout, which is a godsend to me as a student and I do need it to work reliably. Can someone give me some help? I would appreciate any!
Thank you so much!!!
As a corollary I understand some people here are serious experts, and I am quite new at this - I apologize if this has been posted somewhere else, but to the best of my knowledge a thread of this kind was not present anywhere else in the Discussions Forum. Thank you again for your help, I sincerely would appreciate if anyone would help me solve this interminable problem with MSWord - Notebook Layout.Hi,
Open Finder window and go to ...
Home_Folder>Library>Preferences>com.microsoft.office.plist
Drag this file to the DESKTOP, don't trash it jet.
Now try again Microsoft Word in Notebook view.
If it stays stable than you can trash the file you drag on your desktop.
If Microsoft Word still crash on the Notebook view than drag the ...
com.microsoft.preference.plist to the desktop.
If you do this than ALL you Preferences in Word will be gone.
Do you have a backup from the system or the Preferences Folder?
Dimaxum -
Microsoft Word crashes after upgrade to Mountain Lion
I recently upgraded to Mountain Lion on my 2011 Mac Mini.
Since the upgrade, microsoft word 2011 keeps crashing when trying to save a NEW document. It saves fine an existing document but would not save (or save as) a new document. I have also installed the latest software update from microsoft.
When I log into another user account it works fine, so it must be in my user's account.
Any idea on what to do ? the microsoft forum does not offer any help on this specific matter except changing user account !I'm having this exact same issue too, and this is my third attempt to get things working again now :( what was weird was (before I also tried to start all over with a fresh win install) I were able to boot up the bootcamp install via VMware Fusion :S I've just did a startup repair with restore and it seems to have kicked some bad things out and lets me boot in again. I think I'll make a restore point and then install the driver one by one instead, and if things then blows up, I'm hopefully able to restore back.
But this issue is pretty pretty bad. -
Microsoft Word and Excel Hang When Pasting From Apple Applications
I have had a problem ever since upgrading to Snow Leopard. Word and Excel hang when pasting from Apple applications like Safari and Pages. Pasting to OpenOffice does not show the problem. Pasting from Firefox does not show the problem. I have resolved font duplicates, got rid of input managers, reinstalled Office removing plist files and normal templates but the problem persists. Microsoft is saying it is not their software after looking at the crash dump created from force quit. Besides, sticking to open source software , I am at a loss for what to try next besides reinstalling Mac OS X 10.6 (I am on 10.6.2 now). Any help appreciated. I have crash dumps and snapshots of the hung process if anyone can read them. Word is using close to 100% of the CPU when hung.
Microsoft is saying it is not their software after looking at the crash dump created from force quit.
If their software is freezing up, it's certainly nobody else's fault. If those Apple apps are for some reason creating bad clipboard data, Microsoft's apps should be able to gracefully recover and report the problem. Error handling is probably one of the most important, and most difficult, aspects of programming, but you can't blame poor error handling on anyone but the developer. I suspect that, rather than bad clipboard data, it's more likely to be a case of Microsoft's apps simply not understanding something about perfectly valid clipboard data, because they haven't properly followed Apple developer guidelines.
Of course, that's not a solution. I can't really provide you a solution, other than to ask what version of Office you're using. If you're using too old a version of Word, you should update. You should also let us know what kinds of stuff you're copying. More info always helps to get better answers. -
Microsoft Word crashing/lag time switching between apps
My Microsoft Word suddenly started crashing constantly. Everything is up to date with both Word and Mac software. Now, I'm starting to experience a lag between trying to highlight a word—same delay is happening when I go between applications. I have OS X and Word 2008. Thoughts?
I have the exact same issue. Whenever I switch to another app via the Dock, cmd-Tab, or clicking on another window, after a few seconds iPhoto crashes with no errors in the log (just a crash log). I had iPhoto Library Manager rebuild the library of 12,000 photos which took most of a day and had to restart through several crashes. The rebuilt library worked, but isn't really acceptable since it changed all the key photos on my events, lost all my facebook albums and slideshows, and seemed to ignore a few days of recent organizing and labeling.
It seems like some idle process (detecting faces maybe) is kicking in whenever iPhoto goes in the background that causes it to crash when it's backgrounded and idle.
The thread that crashed in the crash log is pretty uninformative:
Thread 15 Crashed:
0 com.apple.iPhoto 0x00423588 0x1000 + 4334984
1 com.apple.iPhoto 0x001bb71a 0x1000 + 1812250
2 com.apple.iPhoto 0x0005f909 0x1000 + 387337
3 com.apple.iPhoto 0x0005e133 0x1000 + 381235
4 com.apple.iPhoto 0x0001d80a 0x1000 + 116746
5 com.apple.iPhoto 0x00021cf5 0x1000 + 134389
6 com.apple.iPhoto 0x0001eb3b 0x1000 + 121659
7 com.apple.iPhoto 0x0001d8a9 0x1000 + 116905
8 com.apple.iPhoto 0x000235c1 0x1000 + 140737
9 com.apple.iPhoto 0x0003279c 0x1000 + 202652
10 com.apple.iPhoto 0x000348ff 0x1000 + 211199
11 com.apple.iPhoto 0x00035952 0x1000 + 215378
12 com.apple.iPhoto 0x000350c9 0x1000 + 213193
13 com.apple.iPhoto 0x00218882 0x1000 + 2193538
14 com.apple.Foundation 0x94941dfd -[NSThread main] + 45
15 com.apple.Foundation 0x949419a4 _NSThread__main_ + 308
16 libSystem.B.dylib 0x90035155 pthreadstart + 321
17 libSystem.B.dylib 0x90035012 thread_start + 34
I get no errors in the Console for iphoto when it crashes.
Any help would be appreciated on this painful issue. -
Microsoft word crashing constantly
Hi, ever since the last software update my microsoft Word has been crashing constantly. I hate using Pages, and Word is just a better programme. When it works. Anybody experiencing same thing? Any ideas on how to make it stop crashing? I'm a student and it's really affecting my work.
thanks!I think, since you are not running lion which is likely not going to work with '08, that you would hopefully get the answer you need at the Office for Mac forums.
DALE
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