Microsoft Word crashes when Mac is coming out of sleep

On both Microsoft Word 2008 (and Excel) I get crashes whenever the Mac comes out of sleep mode or I unhook my extra monitors. This is on Yosemite, 10.10.2, but goes back for quite some time, and I am running on MBPro Retina 15" first gen. It seems like a rendering issue if the screen buffers get changed around in some way. Has anyone encountered this at all?

I used to have the same problem several OS points before and it suddenly stopped occurring. After the last update (10.4.9), it started happening again. Basically, when I close the laptop cover, it goes to sleep. WHen I open the cover, it occasionally remains with the screen black. I can't figure out the cause. I have reset the PMU, NVRAM.
The only other thing that I noticed is that the ENergy Saver preferences are no longer followed on my system. For example, I have the setting to 'sleep' at 15 minutes of idle. It never kicks into sleep by itself.
I am not sure if it has anything to do with the latest OS update. It may be a coincidence. Intuitively, I feel it is a hardware failure, but I am too lazy to test it out. I am waiting to get a new laptop, transfer my files and then wipe the hard drive clean with a fresh OS install to see if the problem persists.
ANyone else having the same problems?

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