MICROSOFT WORD CRASHING SEVERAL TIMES A WEEK!!!
MICROSOFT WORD HAS BASICALLY BECOME A LIABILITY FOR ME. It has consistently crashed several times a week (while working on a single word document and nothing else open but safari). It sits there stuck for several minutes until I have no choice
but to force quit, and then I lose my work (despite several saves...i can't keep saving fast enough). I've had to re-do work on several documents over the course of the past 2 weeks---time which I cannot bill for. PLEASE FIX THIS!!!
You should repost your problems with word in the more appropriate Office Community forums, here...
http://answers.microsoft.com/en-us/office/forum/word?tab=Threads
(moving the thread to the 'Where is the Forum for...?) forums as it's off-topic to WGA forums)
Noel Paton | Nil Carborundum Illegitemi
CrashFixPC |
The Three-toed Sloth
No - I do not work for Microsoft, or any of its contractors.
Similar Messages
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My MacBook Pro Retina crashes several times a week
I have a late 2013 MacBook Pro, 15 inch, Retina, with the latest software updates installed. It crashes several times a week, usually while I'm just surfing the web. The most recent crash was different, it just fully locked up- the pointer was moveable, but nothing on the screen was interactive and I finally had to shut it down.
I ran the onboard hardware diagnostics, and it all came back clean. I suspect that I have a software conflict left over from the migration from the previous machine, but I'm rubbish at reading kernel panics. At least I'm hoping like **** it's software and not hardware. Are any of you having similar experiences with your new MacBooks?
A recent kernel panic:
Anonymous UUID:
6B6F5D4E-7D5E-FF30-E9C6-ED652E3C9868
Thu Feb 6 23:22:07 2014
panic(cpu 0 caller 0xffffff80150db94e): Kernel trap at 0xffffff80150a3b30, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000000000000008, CR3: 0x000000004ee1d046, CR4: 0x00000000001606e0
RAX: 0xffffff80156d0320, RBX: 0x0000000000000053, RCX: 0x0000000000000053, RDX: 0x0000000000000000
RSP: 0xffffff81fa7bb150, RBP: 0xffffff81fa7bb170, RSI: 0xffffff8036cb1a20, RDI: 0xffffff80156d0850
R8: 0xffffff802a8aadd0, R9: 0xffffff802a8ef2c0, R10: 0x0000000000000fff, R11: 0x0000000000000201
R12: 0x0000000000000000, R13: 0xffffff80527ce2d0, R14: 0x00000000000000ac, R15: 0xffffff802a8ef2c0
RFL: 0x0000000000010286, RIP: 0xffffff80150a3b30, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000008, Error code: 0x0000000000000002, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff81fa7bade0 : 0xffffff8015022f69
0xffffff81fa7bae60 : 0xffffff80150db94e
0xffffff81fa7bb030 : 0xffffff80150f2dc6
0xffffff81fa7bb050 : 0xffffff80150a3b30
0xffffff81fa7bb170 : 0xffffff80150746f3
0xffffff81fa7bb310 : 0xffffff801509b866
0xffffff81fa7bb680 : 0xffffff8015073349
0xffffff81fa7bb6e0 : 0xffffff80154b8ef1
0xffffff81fa7bb7e0 : 0xffffff80154b916e
0xffffff81fa7bb810 : 0xffffff7f97144f1d
0xffffff81fa7bb840 : 0xffffff7f97144e1f
0xffffff81fa7bb860 : 0xffffff7f97145d1e
0xffffff81fa7bb880 : 0xffffff7f971cacfb
0xffffff81fa7bb890 : 0xffffff7f9715cb3d
0xffffff81fa7bb8c0 : 0xffffff7f971cd765
0xffffff81fa7bba50 : 0xffffff7f9715b8e6
0xffffff81fa7bbab0 : 0xffffff7f9715c245
0xffffff81fa7bbb00 : 0xffffff7f9716481f
0xffffff81fa7bbb70 : 0xffffff80154cbb66
0xffffff81fa7bbb90 : 0xffffff80154cd161
0xffffff81fa7bbbf0 : 0xffffff80154cabcf
0xffffff81fa7bbd40 : 0xffffff80150b6088
0xffffff81fa7bbe50 : 0xffffff8015026bb1
0xffffff81fa7bbe80 : 0xffffff80150139b5
0xffffff81fa7bbef0 : 0xffffff801501e003
0xffffff81fa7bbf70 : 0xffffff80150c92ad
0xffffff81fa7bbfb0 : 0xffffff80150f35e6
Kernel Extensions in backtrace:
com.apple.iokit.IOAcceleratorFamily2(98.9)[5D0EFFAC-FCC9-359B-9999-D92D122F3F50] @0xffffff7f97143000->0xffffff7f971a7fff
dependency: com.apple.iokit.IOPCIFamily(2.8)[D7DDC654-8A3E-33FC-B5ED-E756535EBD4D]@0xffffff 7f956cc000
dependency: com.apple.iokit.IOGraphicsFamily(2.4)[C193403C-110B-31D6-857E-5AFDB7868294]@0xf fffff7f95aa7000
com.apple.driver.AppleIntelHD5000Graphics(8.2)[32600E01-1824-32F0-9E54-3BD0B5AC1 559]@0xffffff7f971b5000->0xffffff7f97204fff
dependency: com.apple.iokit.IOSurface(91)[BC96A900-DD9D-3F36-AFE6-EF88CB4B3607]@0xffffff7f9 62de000
dependency: com.apple.iokit.IOPCIFamily(2.8)[D7DDC654-8A3E-33FC-B5ED-E756535EBD4D]@0xffffff 7f956cc000
dependency: com.apple.iokit.IOGraphicsFamily(2.4)[C193403C-110B-31D6-857E-5AFDB7868294]@0xf fffff7f95aa7000
dependency: com.apple.iokit.IOAcceleratorFamily2(98.9)[5D0EFFAC-FCC9-359B-9999-D92D122F3F50 ]@0xffffff7f97143000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
13B3116
Kernel version:
Darwin Kernel Version 13.0.2: Sun Sep 29 19:38:57 PDT 2013; root:xnu-2422.75.4~1/RELEASE_X86_64
Kernel UUID: C51C3998-66EA-3C1B-A46E-90943DA76DF4
Kernel slide:
0x0000000014e00000
Kernel text base: 0xffffff8015000000
System model name: MacBookPro11,3 (Mac-2BD1B31983FE1663)
System uptime in nanoseconds: 139447485923698
last loaded kext at 122908111816509: com.apple.driver.AppleUSBAudio
2.9.3f17 (addr 0xffffff7f9776a000, size 303104)
last unloaded kext at 123456549337512: com.apple.driver.AppleUSBAudio
2.9.3f17 (addr 0xffffff7f9776a000, size 303104)
loaded kexts:
foo.tun
1.0
foo.tap
1.0
org.virtualbox.kext.VBoxNetAdp
4.3.6
org.virtualbox.kext.VBoxNetFlt
4.3.6
org.virtualbox.kext.VBoxUSB
4.3.6
org.virtualbox.kext.VBoxDrv
4.3.6
com.attotech.driver.ATTOiSCSI
3.4.1b1
com.AmbrosiaSW.AudioSupport
4.1.2
com.apple.filesystems.afpfs
11.0
com.apple.nke.asp-tcp
8.0.0
com.apple.driver.AppleHWSensor
1.9.5d0
com.apple.filesystems.autofs
3.0
com.apple.driver.AudioAUUC
1.60
com.apple.iokit.IOBluetoothSerialManager
4.2.1f2
com.apple.driver.ApplePlatformEnabler
2.0.9d1
com.apple.driver.AGPM
100.14.14
com.apple.driver.X86PlatformShim
1.0.0
com.apple.driver.AppleHDA
2.5.8fc1
com.apple.driver.AppleUpstreamUserClient
3.5.13
com.apple.iokit.IOUserEthernet
1.0.0d1
com.apple.Dont_Steal_Mac_OS_X
7.0.0
com.apple.driver.AppleHWAccess
1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport
4.2.1f2
com.apple.driver.AppleThunderboltIP
1.0.10
com.apple.GeForce
8.2.0
com.apple.driver.AppleIntelHD5000Graphics
8.2.0
com.apple.driver.AppleCameraInterface
4.20.0
com.apple.driver.AppleLPC
1.7.0
com.apple.driver.AppleSMCLMU
2.0.4d1
com.apple.driver.AppleIntelFramebufferAzul
8.2.0
com.apple.driver.AppleMuxControl
3.4.28
com.apple.driver.AppleMCCSControl
1.1.12
com.apple.driver.AppleUSBTCButtons
240.2
com.apple.driver.AppleUSBCardReader
3.4.0
com.apple.driver.AppleUSBTCKeyboard
240.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless
1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib
1.0.0d1
com.apple.BootCache
35
com.apple.driver.AppleUSBHub
660.4.0
com.apple.driver.XsanFilter
404
com.apple.iokit.IOAHCIBlockStorage
2.4.5
com.apple.driver.AppleAHCIPort
2.9.5
com.apple.driver.AirPort.Brcm4360
821.21.49
com.apple.driver.AppleUSBXHCI
660.4.2
com.apple.driver.AppleSmartBatteryManager
161.0.0
com.apple.driver.AppleACPIButtons
2.0
com.apple.driver.AppleRTC
2.0
com.apple.driver.AppleHPET
1.8
com.apple.driver.AppleSMBIOS
2.0
com.apple.driver.AppleACPIEC
2.0
com.apple.driver.AppleAPIC
1.7
com.apple.nke.applicationfirewall
153
com.apple.security.quarantine
3
com.apple.security.SecureRemotePassword
1.0
com.apple.kext.triggers
1.0
com.apple.iokit.IOSerialFamily
10.0.7
com.apple.driver.DspFuncLib
2.5.8fc1
com.apple.vecLib.kext
1.0.0
com.apple.iokit.IOBluetoothFamily
4.2.1f2
com.apple.iokit.IOBluetoothHostControllerUSBTransport
4.2.1f2
com.apple.iokit.IOAudioFamily
1.9.4fc11
com.apple.kext.OSvKernDSPLib
1.14
com.apple.iokit.IOAcceleratorFamily
98.9
com.apple.nvidia.driver.NVDAGK100Hal
8.2.0
com.apple.nvidia.driver.NVDAResman
8.2.0
com.apple.iokit.IOSurface
91
com.apple.driver.X86PlatformPlugin
1.0.0
com.apple.driver.IOPlatformPluginFamily
5.7.0d1
com.apple.driver.AppleHDAController
2.5.8fc1
com.apple.iokit.IOHDAFamily
2.5.8fc1
com.apple.driver.AppleSMC
3.1.6d1
com.apple.AppleGraphicsDeviceControl
3.4.28
com.apple.iokit.IOAcceleratorFamily2
98.9
com.apple.driver.AppleGraphicsControl
3.4.28
com.apple.driver.AppleBacklightExpert
1.0.4
com.apple.iokit.IONDRVSupport
2.4
com.apple.driver.AppleSMBusController
1.0.11d1
com.apple.iokit.IOGraphicsFamily
2.4
com.apple.iokit.IOSCSIBlockCommandsDevice
3.6.5
com.apple.iokit.IOUSBMassStorageClass
3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily
3.6.5
com.apple.driver.AppleUSBMultitouch
240.9
com.apple.iokit.IOUSBHIDDriver
660.4.0
com.apple.driver.AppleUSBMergeNub
650.4.0
com.apple.driver.AppleUSBComposite
656.4.1
com.apple.driver.AppleThunderboltDPInAdapter
3.1.2
com.apple.driver.AppleThunderboltDPAdapterFamily
3.1.2
com.apple.driver.AppleThunderboltPCIDownAdapter
1.4.3
com.apple.iokit.IOUSBUserClient
660.4.2
com.apple.iokit.IOAHCIFamily
2.6.0
com.apple.driver.AppleThunderboltNHI
1.9.8
com.apple.iokit.IOThunderboltFamily
3.2.3
com.apple.iokit.IO80211Family
600.34
com.apple.driver.mDNSOffloadUserClient
1.0.1b4
com.apple.iokit.IONetworkingFamily
3.2
com.apple.iokit.IOUSBFamily
660.4.2
com.apple.driver.AppleEFINVRAM
2.0
com.apple.driver.AppleEFIRuntime
2.0
com.apple.iokit.IOHIDFamily
2.0.0
com.apple.iokit.IOSMBusFamily
1.1
com.apple.security.sandbox
278.10
com.apple.kext.AppleMatch
1.0.0d1
com.apple.security.TMSafetyNet
7
com.apple.driver.AppleKeyStore
2
com.apple.driver.DiskImages
371.1
com.apple.iokit.IOStorageFamily
1.9
com.apple.iokit.IOReportFamily
23
com.apple.driver.AppleFDEKeyStore
28.30
com.apple.driver.AppleACPIPlatform
2.0
com.apple.iokit.IOPCIFamily
2.8
com.apple.iokit.IOACPIFamily
1.4
com.apple.kec.pthread
1
com.apple.kec.corecrypto
1.0
System Profile:
Model: MacBookPro11,3, BootROM MBP112.0138.B02, 4 processors, Intel Core i7, 2.6 GHz, 16 GB, SMC 2.19f3
Graphics: Intel Iris Pro, Intel Iris Pro, Built-In, 1024 MB
Graphics: NVIDIA GeForce GT 750M, NVIDIA GeForce GT 750M, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x000000000000000000000000000000000000
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x000000000000000000000000000000000000
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (6.30.223.154.49)
Bluetooth: Version 4.2.1f2 12982, 3 services, 23 devices, 3 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM1024F, 1 TB
USB Device: Internal Memory Card Reader
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1Your problem is likely one of these. In particular, I've seen several instances where virtualbox doesn't play well with Mavericks. I'm not sure what the other ones are.
foo.tun
1.0
foo.tap
1.0
org.virtualbox.kext.VBoxNetAdp
4.3.6
org.virtualbox.kext.VBoxNetFlt
4.3.6
org.virtualbox.kext.VBoxUSB
4.3.6
org.virtualbox.kext.VBoxDrv
4.3.6
com.attotech.driver.ATTOiSCSI
3.4.1b1
com.AmbrosiaSW.AudioSupport -
Microsoft Word crashing/lag time switching between apps
My Microsoft Word suddenly started crashing constantly. Everything is up to date with both Word and Mac software. Now, I'm starting to experience a lag between trying to highlight a word—same delay is happening when I go between applications. I have OS X and Word 2008. Thoughts?
I have the exact same issue. Whenever I switch to another app via the Dock, cmd-Tab, or clicking on another window, after a few seconds iPhoto crashes with no errors in the log (just a crash log). I had iPhoto Library Manager rebuild the library of 12,000 photos which took most of a day and had to restart through several crashes. The rebuilt library worked, but isn't really acceptable since it changed all the key photos on my events, lost all my facebook albums and slideshows, and seemed to ignore a few days of recent organizing and labeling.
It seems like some idle process (detecting faces maybe) is kicking in whenever iPhoto goes in the background that causes it to crash when it's backgrounded and idle.
The thread that crashed in the crash log is pretty uninformative:
Thread 15 Crashed:
0 com.apple.iPhoto 0x00423588 0x1000 + 4334984
1 com.apple.iPhoto 0x001bb71a 0x1000 + 1812250
2 com.apple.iPhoto 0x0005f909 0x1000 + 387337
3 com.apple.iPhoto 0x0005e133 0x1000 + 381235
4 com.apple.iPhoto 0x0001d80a 0x1000 + 116746
5 com.apple.iPhoto 0x00021cf5 0x1000 + 134389
6 com.apple.iPhoto 0x0001eb3b 0x1000 + 121659
7 com.apple.iPhoto 0x0001d8a9 0x1000 + 116905
8 com.apple.iPhoto 0x000235c1 0x1000 + 140737
9 com.apple.iPhoto 0x0003279c 0x1000 + 202652
10 com.apple.iPhoto 0x000348ff 0x1000 + 211199
11 com.apple.iPhoto 0x00035952 0x1000 + 215378
12 com.apple.iPhoto 0x000350c9 0x1000 + 213193
13 com.apple.iPhoto 0x00218882 0x1000 + 2193538
14 com.apple.Foundation 0x94941dfd -[NSThread main] + 45
15 com.apple.Foundation 0x949419a4 _NSThread__main_ + 308
16 libSystem.B.dylib 0x90035155 pthreadstart + 321
17 libSystem.B.dylib 0x90035012 thread_start + 34
I get no errors in the Console for iphoto when it crashes.
Any help would be appreciated on this painful issue. -
Microsoft Word crashes every time I open it.
I have a 2012 MacBook Pro using Mavericks and every time I try to open Word the program crashes. This is a very new (as in this morning) problem. Do I need to upgrade to Yosemite for Word to work again? I downloaded the Office software for free from my universities website as a student, and now that I'm not a student anymore I'm not sure how to reinstall the software. The image below is the screen I get as soon as I open Word.
The crash says you have Mavericks, not Yosemite. 10.9.5 is Mavericks, Yosemite is 10.10.
But you don't want to upgrade until you isolate the reason for the crash. It looks like an incomplete installation of Microsoft Office.
You will need to find the original Office installer disc that installed Office on your machine. If you never got one, contact the school, or look at these Office alternatives:
Alternatives to Microsoft Office -
Microsoft Word crashed. what to do?
Microsoft Word crashed. what to do?
It depends on whether or not Microsoft word crashes every time you open it. If it only crashed one or two times force quit the program. You can also command q the program. Reopen the application and if it still does not work then uninstall the application completly. You can back up any documents you have by putting them on an flash drive or an external drive. Then reinstall the appliaction. This would all be one way to do it but I do not neccesarly reccomend unistalling it becuase you might have to pay for the program again when you reinstall it. If I were you I would download the new version of the program first before deleting the old one. Then if you do have to pay for the download you can cancel it and find a better solution. Hope this works!
-
Microsoft Word crashes as soon is it is clicked on
Microsoft Word crashes as soon as I open it on one of our teachers' MacBooks running OS X 10.6.1. It bounces in the dock for several seconds and the gives and error report. The report can be seen below. Any ideas? Thanks in advance.
Process: Word [860]
Path: /Applications/Microsoft Office X/Microsoft Word
Identifier: com.microsoft.Word
Version: 10.1.1 (10.1.1)
Code Type: PPC (Translated)
Parent Process: launchd [757]
Date/Time: 2011-12-06 13:50:45.336 -0500
OS Version: Mac OS X 10.6.1 (10A2062)
Report Version: 6
Interval Since Last Report: 441 sec
Crashes Since Last Report: 5
Per-App Interval Since Last Report: 5 sec
Per-App Crashes Since Last Report: 2
Anonymous UUID: F7F2C32E-3360-4EE1-82D2-9A8672DB3C4E
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 LaunchCFMApp 0xb80c5e94 0xb8000000 + 810644
1 LaunchCFMApp 0xb80c01bb 0xb8000000 + 786875
2 LaunchCFMApp 0xb80dda6c 0xb8000000 + 907884
3 LaunchCFMApp 0xb8145da1 spin_lock_wrapper + 3973
4 LaunchCFMApp 0xb801d03b 0xb8000000 + 118843
Thread 1:
0 libSystem.B.dylib 0x800c57da mach_msg_trap + 10
1 libSystem.B.dylib 0x800c5f47 mach_msg + 68
2 LaunchCFMApp 0xb819448f CallPPCFunctionAtAddressInt + 206155
3 libSystem.B.dylib 0x800f2f39 _pthread_start + 345
4 libSystem.B.dylib 0x800f2dbe thread_start + 34
Thread 2:
0 LaunchCFMApp 0xb815ae44 spin_lock_wrapper + 90152
1 LaunchCFMApp 0xb8179d27 CallPPCFunctionAtAddressInt + 97763
2 LaunchCFMApp 0xb80c6c97 0xb8000000 + 814231
3 LaunchCFMApp 0xb80c01bb 0xb8000000 + 786875
4 LaunchCFMApp 0xb80dda6c 0xb8000000 + 907884
5 LaunchCFMApp 0xb814551b spin_lock_wrapper + 1791
6 LaunchCFMApp 0xb801d03b 0xb8000000 + 118843
Thread 3:
0 LaunchCFMApp 0xb815aa83 spin_lock_wrapper + 89191
1 LaunchCFMApp 0xb8176f29 CallPPCFunctionAtAddressInt + 85989
2 LaunchCFMApp 0xb80c6c97 0xb8000000 + 814231
3 LaunchCFMApp 0xb80c01bb 0xb8000000 + 786875
4 LaunchCFMApp 0xb80dda6c 0xb8000000 + 907884
5 LaunchCFMApp 0xb814551b spin_lock_wrapper + 1791
6 LaunchCFMApp 0xb801d03b 0xb8000000 + 118843
Thread 4:
0 LaunchCFMApp 0xb815aa83 spin_lock_wrapper + 89191
1 LaunchCFMApp 0xb8176f29 CallPPCFunctionAtAddressInt + 85989
2 LaunchCFMApp 0xb80c6c97 0xb8000000 + 814231
3 LaunchCFMApp 0xb80c01bb 0xb8000000 + 786875
4 LaunchCFMApp 0xb80dda6c 0xb8000000 + 907884
5 LaunchCFMApp 0xb814551b spin_lock_wrapper + 1791
6 LaunchCFMApp 0xb801d03b 0xb8000000 + 118843
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xb80c5e6c ecx: 0x00000000 edx: 0x0000001f
edi: 0x00000000 esi: 0x804037f0 ebp: 0xb7fffa08 esp: 0xb7fff9d0
ss: 0x0000001f efl: 0x00010202 eip: 0xb80c5e94 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000000
Binary Images:
0x80000000 - 0x8006afe7 libstdc++.6.dylib ??? (???) <411D87F4-B7E1-44EB-F201-F8B4F9227213> /usr/lib/libstdc++.6.dylib
0x800c5000 - 0x80269feb libSystem.B.dylib ??? (???) <37A346CE-CBBD-8317-B4D7-7ECF3A010974> /usr/lib/libSystem.B.dylib
0x802e9000 - 0x802ecfe7 libmathCommon.A.dylib ??? (???) <1622A54F-1A98-2CBE-B6A4-2122981A500E> /usr/lib/system/libmathCommon.A.dylib
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <226BF7A0-94E0-2F4C-6D6B-9189C952331C> /usr/lib/dyld
0xb8000000 - 0xb81defff LaunchCFMApp ??? (???) <3E4E06B8-E1FC-B232-1371-643DC0FBE8C9> /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <37A346CE-CBBD-8317-B4D7-7ECF3A010974> /usr/lib/libSystem.B.dylib
Translated Code Information:
Rosetta Version: 22.23
Args: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMAp p /Applications/Microsoft Office X/Microsoft Word
Exception: EXC_BAD_ACCESS (0x0001)
Thread 0: (0xb009ad38, 0xb815ae44)
0x92ac0588: /usr/lib/libSystem.B.dylib : __dispatch_mgr_invoke + 228
0x92ac00c0: /usr/lib/libSystem.B.dylib : __dispatch_queue_invoke + 320
0x92ac0244: /usr/lib/libSystem.B.dylib : __dispatch_worker_thread2 + 364
0x92ac0380: /usr/lib/libSystem.B.dylib : __dispatch_worker_thread + 76
0x929e0da8: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x92ac0550 ctr: 0x929842d4
r00: 0x0000016b r01: 0xf0080bb0 r02: 0x00000000 r03: 0x00000004
r04: 0x00000000 r05: 0x00000000 r06: 0xf0080d0c r07: 0x00000001
r08: 0xf0080d28 r09: 0x00000000 r10: 0x0000003c r11: 0xa0455524
r12: 0x929842d4 r13: 0x10624dd3 r14: 0x92b0fb2c r15: 0xf0080c0c
r16: 0xf0080c8c r17: 0xa04704ac r18: 0xf0080d28 r19: 0xa046a4f8
r20: 0xa046b4f8 r21: 0xf0080d0c r22: 0xa046a478 r23: 0xa046a3f8
r24: 0xa04704ac r25: 0x00000000 r26: 0x00000000 r27: 0xa045c5c8
r28: 0xa045c300 r29: 0xa045c5c8 r30: 0xf0080d28 r31: 0x92ac04ac
Thread 1: (0xb019ed74, 0xb815aa83)
0x92ac20b4: /usr/lib/libSystem.B.dylib : __dispatch_semaphore_wait_slow + 248
0x92ac03a8: /usr/lib/libSystem.B.dylib : __dispatch_worker_thread + 116
0x929e0da8: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x92ac20cc ctr: 0x929406c0
r00: 0xffffffda r01: 0xf0182dc0 r02: 0x00000000 r03: 0x00002403
r04: 0x00000040 r05: 0x3b9a8e95 r06: 0x00000020 r07: 0x00000000
r08: 0x3b9a8e95 r09: 0x00000000 r10: 0x3b9a8e95 r11: 0xa0456670
r12: 0x929406c0 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0xa045c790 r22: 0xa045c784 r23: 0xa045c78c
r24: 0x00001709 r25: 0x111a8642 r26: 0xa045c4d0 r27: 0x00000040
r28: 0x0000000f r29: 0x224d0e95 r30: 0xa045c764 r31: 0x92ac1fc4
Thread 2: (0xb011cd74, 0xb815aa83)
0x92ac20b4: /usr/lib/libSystem.B.dylib : __dispatch_semaphore_wait_slow + 248
0x92ac03a8: /usr/lib/libSystem.B.dylib : __dispatch_worker_thread + 116
0x929e0da8: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x92ac20cc ctr: 0x929406c0
r00: 0xffffffda r01: 0xf0101dc0 r02: 0x00000000 r03: 0x00002403
r04: 0x00000040 r05: 0x3b9ab336 r06: 0x00000020 r07: 0x00000000
r08: 0x3b9ab336 r09: 0x00000000 r10: 0x3b9ab336 r11: 0xa0456670
r12: 0x929406c0 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0xa045c790 r22: 0xa045c784 r23: 0xa045c78c
r24: 0x00001708 r25: 0xe64b7d88 r26: 0xa045c4d0 r27: 0x00000040
r28: 0x0000000f r29: 0x224d3336 r30: 0xa045c764 r31: 0x92ac1fc4
Thread 3: Crashed (0xb7fff9d0, 0xb80c5e94)
0x84ae07d0: No symbol
0x84adc130: No symbol
0x84ada84c: No symbol
0x842fc7d4: No symbol
0x84dca57c: No symbol
0x84c52a10: No symbol
0x84c527fc: No symbol
0x84cd672c: No symbol
0x84cd63f8: No symbol
0x84c19cd4: No symbol
0x84bfee84: No symbol
0x84bfd040: No symbol
0x8425addc: No symbol
0x84bfcd88: No symbol
0x85499644: No symbol
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x84ae07d0 ctr: 0x92a29140
r00: 0x84ae07d0 r01: 0xbfffcc10 r02: 0x01069800 r03: 0x0028ba90
r04: 0x00000048 r05: 0x6c730000 r06: 0x00000000 r07: 0x00300000
r08: 0x00000007 r09: 0xa085479c r10: 0x948bbfe0 r11: 0xa08560ec
r12: 0x92a29140 r13: 0x00000000 r14: 0x00000000 r15: 0x00000003
r16: 0xbfffea80 r17: 0x00000058 r18: 0x00000001 r19: 0x00000000
r20: 0x00000004 r21: 0x00000000 r22: 0x00000000 r23: 0x0000004f
r24: 0x00000001 r25: 0x007a7b90 r26: 0x007e02d0 r27: 0x854ad528
r28: 0x010b7a98 r29: 0x010659f4 r30: 0x01065a0c r31: 0x00000000Hi all--this worked for me:
1. Uninstall Office using the Remove Office program.
2. Remove (trash) the microsoft folder from the fonts folder. Then delete the word plist from your user library preferences folder.
3. Run disk utility to repair permissions and restart.
4. Run Snow Leopard cache cleaner and do a deep clean on the cache of your system.
5. Run Easy Find to find "fontcachetool" (it's an invisiable file, so make sure you enable easyfind to locate invisible files. Trash the fontcachetool file once it's located. Note: I actually had two of these files, and I trashed them both.
6. Restart.
7. Run disk utility to repair permissions again, and restart.
8. Install Office 2008.
9. Do NOT open any Office programs, and restart.
10. Install SP 1 (note: I installed this from a disk image. My previous attempts to use the automatic check for updates "feature" in Office to download and install the program did not work--believe me, I uninstalled and reinstalled Office three times before performing the tasks I am listing here. You can download the disk images of the SP here:
SP 1 (12.1.0): http://www.microsoft.com/downloads/details.aspx?familyid=395D1487-A3A6-4106-A0F8 -4D6E1D6D89D2&displaylang=en
SP 2 (12.2.0): http://support.microsoft.com/kb/973254
Update 3 (12.2.1): http://www.microsoft.com/mac/downloads.mspx?pid=Mactopia_Office2008&fid=9730452B -E6AD-4330-93E4-57F66293BF1C#viewer
11. Restart
12. Install 12.2.0. Restart.
13. Install 12.2.1. Restart
14. Repair permissions.
15. Restart.
So far so good. I hope this helps.
Antonio -
Microsoft word crashes when I open a file or try to save document
Every time I try to open an existing document or save a new one Microsoft word crashes. I am able to start a new document but if I try to save it all of the action/editing buttons fade/unhighlight (save, print, quit, copy paste, etc) and I am ubable to do anything. However, most of the buttons in view, history, bookmarks, tools, window & help still work. Then I have to force quit because the option to quit is no longer available.
Please help. I can no longer open & create new documentsAre you using Office 2004 and did you install the recent security update? If so then open Software Update and download and install the new security update version which should fix the issue.
-
Iphone 4 keeps freezing/crashing several times a day. help!!!
iphone 4 keeps freezing/crashing several times a day.
its been doing it since i got the phone a couple of weeks ago. when i got it i sync'd it and put all my apps from my ipod touch on to it. they were all fine on the touch which was running os4
-
Old airport base station quits working several times and week and won't let
me change the password.
I changed the password on my ibook and reset the airport base station but it still will not change the wpa2 password to the new one. I'm changing the password to rule out anyone having hacked into the network. Several times a week the whole network goes down and I have to turn off power to the base station to get it working again.
I have plugged it into a battery backup ups but that has not prevented it from crashing.Pick, a quick Google search for "Airport Firmware 5.5.1" yielded the following link:
http://mac.sofotex.com/download-122643.html
I sense you're getting frustrated - I have a gift for such perceptiveness. Anyway, I wish I could explain your problems but I have no magic bullet for what you're experiencing. All I can offer is to suggest you download and install the above firmware. Hopefully the link works; I haven't tried it. There may be other ways of obtaining 5.5.1 but none was immediately apparent from Apple. Once installed, stick with firmware 5.5.1. As I noted I suffered major problems with 5.6 and have heard anecdotal reports of similar problems with 5.7 though apparently they're much rarer. My Extremes run literally forever without problems so I hope yours can too.
Next, disable all the encryption on your network for the duration of your troubleshooting. Simplify things as much as possible - remove all but one wireless client from your network. Perform a "hard reset" of your Extreme and reconfigure it from new. Run things like that for a while and see if anything changes.
Is it possible you're suffering from poor power quality e.g. dropouts, surges, sags, etc? Have you tried a UPS or at least a surge suppressor? I had a spell last summer when the utility would shut off power for a half second a day, literally, a half second, once a day, every day, for weeks. It drove me nuts. They immediately stopped this nonsense the moment I started running my Airport off a battery. -
Why is my email suddenly crashing several times a day?
I am really confused as to why about a week or so ago, my email on my MBP crashes several times a day. It appears that it happens when I am doing something within email. Maybe clicking on an email to read, add an attachment, etc. Its not so obvious that its the same thing. The wheel starts to spin and then I get the crash message.
Very strange. I NEVER had that problem before....
Any suggestions would be GREATLY appreciated,
SkipDear Linc,
Here is what I got in Step 1
3/25/12 6:15:08.727 [0x0-0x160160].com.apple.mail: Sun Mar 25 18:15:08 2012 Mail[1918] (FileSync.framework) _SFSendMessage: gServerMessagePortName = 'com.apple.FileSyncAgent.iDisk'
3/26/12 7:10:42.608 Mail: Row 0 out of row range (0-0) for rowViewAtRow:createIfNeeded:
3/26/12 7:10:42.624 Mail: (
0 CoreFoundation 0x00007fff93597fc6 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x00007fff9044cd5e objc_exception_throw + 43
2 AppKit 0x00007fff93f5f5fd -[NSTableRowData rowViewAtRow:createIfNeeded:] + 504
3 AppKit 0x00007fff93f5f403 -[NSTableView rowViewAtRow:makeIfNecessary:] + 32
4 AppKit 0x00007fff93f5f3bd -[NSTableView viewAtColumn:row:makeIfNecessary:] + 36
5 Mail 0x000000010c93d086 Mail + 340102
6 AppKit 0x00007fff93f879f2 -[NSTableRowView _updateBackgroundStylesForReals] + 513
7 AppKit 0x00007fff93f62946 -[NSTableRowView viewAtColumn:] + 52
8 AppKit 0x00007fff93f8e4fe -[NSTableRowData _removeViewAndAddToReuse:forRow:] + 201
9 AppKit 0x00007fff93f8e3ad -[NSTableRowData _removeRowViewForRow:] + 351
10 AppKit 0x00007fff93f542bc -[NSTableRowData _removeVisibleRows] + 81
11 AppKit 0x00007fff93f53f41 -[NSTableRowData removeAllKnownSubviews] + 126
12 AppKit 0x00007fff93f53d39 -[NSTableRowData reloadData] + 60
13 AppKit 0x00007fff93f53bf1 -[NSTableView setDataSource:] + 336
14 Mail 0x000000010c9c0ab9 Mail + 879289
15 Mail 0x000000010c9c04b8 Mail + 877752
16 Mail 0x000000010c910cf5 Mail + 158965
17 libobjc.A.dylib 0x00007fff9044503c _ZN12_GLOBAL__N_119AutoreleasePoolPage3popEPv + 434
18 CoreFoundation 0x00007fff93525b05 _CFAutoreleasePoolPop + 37
19 Foundation 0x00007fff937a76f3 -[NSAutoreleasePool drain] + 154
20 AppKit 0x00007fff93e19241 -[NSApplication run] + 634
21 AppKit 0x00007fff94097b88 NSApplicationMain + 867
22 Mail 0x000000010c9c2014 Mail + 884756
23 ??? 0x0000000000000002 0x0 + 2
3/26/12 7:10:42.624 Mail: *** -[NSAutoreleasePool drain]: This pool has already been drained, do not release it (double release).
3/26/12 7:17:30.724 Mail: Row 1 out of row range (0-0) for rowViewAtRow:createIfNeeded:
3/26/12 7:17:30.727 Mail: (
0 CoreFoundation 0x00007fff93597fc6 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x00007fff9044cd5e objc_exception_throw + 43
2 AppKit 0x00007fff93f5f5fd -[NSTableRowData rowViewAtRow:createIfNeeded:] + 504
3 AppKit 0x00007fff93f5f403 -[NSTableView rowViewAtRow:makeIfNecessary:] + 32
4 AppKit 0x00007fff93f5f3bd -[NSTableView viewAtColumn:row:makeIfNecessary:] + 36
5 Mail 0x000000010c97d3fb Mail + 603131
6 AppKit 0x00007fff93ef7c4f -[NSTableRowData enumerateAvailableRowViewsUsingBlock:] + 151
7 Mail 0x000000010c97d37d Mail + 603005
8 Foundation 0x00007fff937b9d32 __-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke_1 + 47
9 CoreFoundation 0x00007fff93540aaa _CFXNotificationPost + 2634
10 Mail 0x000000010c8efd8d Mail + 23949
11 CoreFoundation 0x00007fff9358775d -[NSObject performSelector:withObject:] + 61
12 Foundation 0x00007fff937f2d94 __NSThreadPerformPerform + 214
13 CoreFoundation 0x00007fff935066e1 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
14 CoreFoundation 0x00007fff93505f4d __CFRunLoopDoSources0 + 253
15 CoreFoundation 0x00007fff9352cd39 __CFRunLoopRun + 905
16 CoreFoundation 0x00007fff9352c676 CFRunLoopRunSpecific + 230
17 HIToolbox 0x00007fff8fff731f RunCurrentEventLoopInMode + 277
18 HIToolbox 0x00007fff8fffe5c9 ReceiveNextEventCommon + 355
19 HIToolbox 0x00007fff8fffe456 BlockUntilNextEventMatchingListInMode + 62
20 AppKit 0x00007fff93e1cf5d _DPSNextEvent + 659
21 AppKit 0x00007fff93e1c861 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
22 AppKit 0x00007fff93e1919d -[NSApplication run] + 470
23 AppKit 0x00007fff94097b88 NSApplicationMain + 867
24 Mail 0x000000010c9c2014 Mail + 884756
25 ??? 0x0000000000000002 0x0 + 2
3/26/12 7:17:46.900 Mail: Row 0 out of row range (0-0) for rowViewAtRow:createIfNeeded:
3/26/12 7:17:46.906 Mail: (
0 CoreFoundation 0x00007fff93597fc6 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x00007fff9044cd5e objc_exception_throw + 43
2 AppKit 0x00007fff93f5f5fd -[NSTableRowData rowViewAtRow:createIfNeeded:] + 504
3 AppKit 0x00007fff93f5f403 -[NSTableView rowViewAtRow:makeIfNecessary:] + 32
4 AppKit 0x00007fff93f5f3bd -[NSTableView viewAtColumn:row:makeIfNecessary:] + 36
5 Mail 0x000000010c93d086 Mail + 340102
6 AppKit 0x00007fff93f879f2 -[NSTableRowView _updateBackgroundStylesForReals] + 513
7 AppKit 0x00007fff93f62946 -[NSTableRowView viewAtColumn:] + 52
8 AppKit 0x00007fff93f8e4fe -[NSTableRowData _removeViewAndAddToReuse:forRow:] + 201
9 AppKit 0x00007fff93f8e3ad -[NSTableRowData _removeRowViewForRow:] + 351
10 AppKit 0x00007fff93f542bc -[NSTableRowData _removeVisibleRows] + 81
11 AppKit 0x00007fff93f53f41 -[NSTableRowData removeAllKnownSubviews] + 126
12 AppKit 0x00007fff93f53d39 -[NSTableRowData reloadData] + 60
13 AppKit 0x00007fff93f53bf1 -[NSTableView setDataSource:] + 336
14 Mail 0x000000010c9c0ab9 Mail + 879289
15 Mail 0x000000010c9c04b8 Mail + 877752
16 Mail 0x000000010c910cf5 Mail + 158965
17 libobjc.A.dylib 0x00007fff9044503c _ZN12_GLOBAL__N_119AutoreleasePoolPage3popEPv + 434
18 CoreFoundation 0x00007fff93525b05 _CFAutoreleasePoolPop + 37
19 Foundation 0x00007fff937a76f3 -[NSAutoreleasePool drain] + 154
20 AppKit 0x00007fff93e19241 -[NSApplication run] + 634
21 AppKit 0x00007fff94097b88 NSApplicationMain + 867
22 Mail 0x000000010c9c2014 Mail + 884756
23 ??? 0x0000000000000002 0x0 + 2
3/26/12 7:17:46.906 Mail: *** -[NSAutoreleasePool drain]: This pool has already been drained, do not release it (double release).
3/26/12 11:11:42.449 Mail: -[__NSCFString containsObject:]: unrecognized selector sent to instance 0x7fd5b9398240
3/26/12 11:11:42.449 Mail: -[__NSCFString containsObject:]: unrecognized selector sent to instance 0x7fd5b9398240
3/26/12 11:11:42.451 Mail: (
0 CoreFoundation 0x00007fff93597fc6 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x00007fff9044cd5e objc_exception_throw + 43
2 CoreFoundation 0x00007fff936242ae -[NSObject doesNotRecognizeSelector:] + 190
3 CoreFoundation 0x00007fff93584e73 ___forwarding___ + 371
4 CoreFoundation 0x00007fff93584c88 _CF_forwarding_prep_0 + 232
5 Mail 0x000000010c9317f3 Mail + 292851
6 CoreFoundation 0x00007fff935816af ____NSDictionaryEnumerate_block_invoke_4 + 31
7 CoreFoundation 0x00007fff93506311 CFBasicHashApply + 113
8 CoreFoundation 0x00007fff9358150b __NSDictionaryEnumerate + 907
9 Mail 0x000000010c931794 Mail + 292756
10 Mail 0x000000010c97d21e Mail + 602654
11 Foundation 0x00007fff937b9d32 __-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke_1 + 47
12 CoreFoundation 0x00007fff93540aaa _CFXNotificationPost + 2634
13 Mail 0x000000010c8efd8d Mail + 23949
14 CoreFoundation 0x00007fff9358775d -[NSObject performSelector:withObject:] + 61
15 Foundation 0x00007fff937f2d94 __NSThreadPerformPerform + 214
16 CoreFoundation 0x00007fff935066e1 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
17 CoreFoundation 0x00007fff9350600c __CFRunLoopDoSources0 + 444
18 CoreFoundation 0x00007fff9352cd39 __CFRunLoopRun + 905
19 CoreFoundation 0x00007fff9352c676 CFRunLoopRunSpecific + 230
20 HIToolbox 0x00007fff8fff731f RunCurrentEventLoopInMode + 277
21 HIToolbox 0x00007fff8fffe51b ReceiveNextEventCommon + 181
22 HIToolbox 0x00007fff8fffe456 BlockUntilNextEventMatchingListInMode + 62
23 AppKit 0x00007fff93e1cf5d _DPSNextEvent + 659
24 AppKit 0x00007fff93e1c861 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
25 AppKit 0x00007fff93e1919d -[NSApplication run] + 470
26 AppKit 0x00007fff94097b88 NSApplicationMain + 867
27 Mail 0x000000010c9c2014 Mail + 884756
28 ??? 0x0000000000000002 0x0 + 2
3/26/12 11:11:52.672 Mail: -[__NSCFString containsObject:]: unrecognized selector sent to instance 0x7fd5b9398240
3/26/12 11:11:52.673 Mail: -[__NSCFString containsObject:]: unrecognized selector sent to instance 0x7fd5b9398240
3/26/12 11:11:52.675 Mail: (
0 CoreFoundation 0x00007fff93597fc6 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x00007fff9044cd5e objc_exception_throw + 43
2 CoreFoundation 0x00007fff936242ae -[NSObject doesNotRecognizeSelector:] + 190
3 CoreFoundation 0x00007fff93584e73 ___forwarding___ + 371
4 CoreFoundation 0x00007fff93584c88 _CF_forwarding_prep_0 + 232
5 Mail 0x000000010c9317f3 Mail + 292851
6 CoreFoundation 0x00007fff935816af ____NSDictionaryEnumerate_block_invoke_4 + 31
7 CoreFoundation 0x00007fff93506311 CFBasicHashApply + 113
8 CoreFoundation 0x00007fff9358150b __NSDictionaryEnumerate + 907
9 Mail 0x000000010c931794 Mail + 292756
10 Mail 0x000000010c97d21e Mail + 602654
11 Foundation 0x00007fff937b9d32 __-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke_1 + 47
12 CoreFoundation 0x00007fff93540aaa _CFXNotificationPost + 2634
13 Mail 0x000000010c8efd8d Mail + 23949
14 CoreFoundation 0x00007fff9358775d -[NSObject performSelector:withObject:] + 61
15 Foundation 0x00007fff937f2d94 __NSThreadPerformPerform + 214
16 CoreFoundation 0x00007fff935066e1 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
17 CoreFoundation 0x00007fff93505f4d __CFRunLoopDoSources0 + 253
18 CoreFoundation 0x00007fff9352cd39 __CFRunLoopRun + 905
19 CoreFoundation 0x00007fff9352c676 CFRunLoopRunSpecific + 230
20 HIToolbox 0x00007fff8fff731f RunCurrentEventLoopInMode + 277
21 HIToolbox 0x00007fff8fffe5c9 ReceiveNextEventCommon + 355
22 HIToolbox 0x00007fff8fffe456 BlockUntilNextEventMatchingListInMode + 62
23 AppKit 0x00007fff93e1cf5d _DPSNextEvent + 659
24 AppKit 0x00007fff93e1c861 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
25 AppKit 0x00007fff93e1919d -[NSApplication run] + 470
26 AppKit 0x00007fff94097b88 NSApplicationMain + 867
27 Mail 0x000000010c9c2014 Mail + 884756
28 ??? 0x0000000000000002 0x0 + 2
3/26/12 11:11:52.729 Mail: -[__NSCFString containsObject:]: unrecognized selector sent to instance 0x7fd5b9398240
3/26/12 11:11:52.729 Mail: -[__NSCFString containsObject:]: unrecognized selector sent to instance 0x7fd5b9398240
3/26/12 11:11:52.731 Mail: (
0 CoreFoundation 0x00007fff93597fc6 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x00007fff9044cd5e objc_exception_throw + 43
2 CoreFoundation 0x00007fff936242ae -[NSObject doesNotRecognizeSelector:] + 190
3 CoreFoundation 0x00007fff93584e73 ___forwarding___ + 371
4 CoreFoundation 0x00007fff93584c88 _CF_forwarding_prep_0 + 232
5 Mail 0x000000010c9317f3 Mail + 292851
6 CoreFoundation 0x00007fff935816af ____NSDictionaryEnumerate_block_invoke_4 + 31
7 CoreFoundation 0x00007fff93506311 CFBasicHashApply + 113
8 CoreFoundation 0x00007fff9358150b __NSDictionaryEnumerate + 907
9 Mail 0x000000010c931794 Mail + 292756
10 Mail 0x000000010c97d21e Mail + 602654
11 Foundation 0x00007fff937b9d32 __-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke_1 + 47
12 CoreFoundation 0x00007fff93540aaa _CFXNotificationPost + 2634
13 Mail 0x000000010c8efd8d Mail + 23949
14 CoreFoundation 0x00007fff9358775d -[NSObject performSelector:withObject:] + 61
15 Foundation 0x00007fff937f2d94 __NSThreadPerformPerform + 214
16 CoreFoundation 0x00007fff935066e1 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
17 CoreFoundation 0x00007fff93505f4d __CFRunLoopDoSources0 + 253
18 CoreFoundation 0x00007fff9352cd39 __CFRunLoopRun + 905
19 CoreFoundation 0x00007fff9352c676 CFRunLoopRunSpecific + 230
20 HIToolbox 0x00007fff8fff731f RunCurrentEventLoopInMode + 277
21 HIToolbox 0x00007fff8fffe51b ReceiveNextEventCommon + 181
22 HIToolbox 0x00007fff8fffe456 BlockUntilNextEventMatchingListInMode + 62
23 AppKit 0x00007fff93e1cf5d _DPSNextEvent + 659
24 AppKit 0x00007fff93e1c861 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
25 AppKit 0x00007fff93e1919d -[NSApplication run] + 470
26 AppKit 0x00007fff94097b88 NSApplicationMain + 867
27 Mail 0x000000010c9c2014 Mail + 884756
28 ??? 0x0000000000000002 0x0 + 2
3/26/12 11:11:52.848 Mail: -[__NSCFString containsObject:]: unrecognized selector sent to instance 0x7fd5b9398240
3/26/12 11:11:52.849 Mail: -[__NSCFString containsObject:]: unrecognized selector sent to instance 0x7fd5b9398240
3/26/12 11:11:52.851 Mail: (
0 CoreFoundation 0x00007fff93597fc6 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x00007fff9044cd5e objc_exception_throw + 43
2 CoreFoundation 0x00007fff936242ae -[NSObject doesNotRecognizeSelector:] + 190
3 CoreFoundation 0x00007fff93584e73 ___forwarding___ + 371
4 CoreFoundation 0x00007fff93584c88 _CF_forwarding_prep_0 + 232
5 Mail 0x000000010c9317f3 Mail + 292851
6 CoreFoundation 0x00007fff935816af ____NSDictionaryEnumerate_block_invoke_4 + 31
7 CoreFoundation 0x00007fff93506311 CFBasicHashApply + 113
8 CoreFoundation 0x00007fff9358150b __NSDictionaryEnumerate + 907
9 Mail 0x000000010c931794 Mail + 292756
10 Mail 0x000000010c97d21e Mail + 602654
11 Foundation 0x00007fff937b9d32 __-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke_1 + 47
12 CoreFoundation 0x00007fff93540aaa _CFXNotificationPost + 2634
13 Mail 0x000000010c8efd8d Mail + 23949
14 CoreFoundation 0x00007fff9358775d -[NSObject performSelector:withObject:] + 61
15 Foundation 0x00007fff937f2d94 __NSThreadPerformPerform + 214
16 CoreFoundation 0x00007fff935066e1 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
17 CoreFoundation 0x00007fff93505f4d __CFRunLoopDoSources0 + 253
18 CoreFoundation 0x00007fff9352cd39 __CFRunLoopRun + 905
19 CoreFoundation 0x00007fff9352c676 CFRunLoopRunSpecific + 230
20 HIToolbox 0x00007fff8fff731f RunCurrentEventLoopInMode + 277
21 HIToolbox 0x00007fff8fffe5c9 ReceiveNextEventCommon + 355
22 HIToolbox 0x00007fff8fffe456 BlockUntilNextEventMatchingListInMode + 62
23 AppKit 0x00007fff93e1cf5d _DPSNextEvent + 659
24 AppKit 0x00007fff93e1c861 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
25 AppKit 0x00007fff93e1919d -[NSApplication run] + 470
26 AppKit 0x00007fff94097b88 NSApplicationMain + 867
27 Mail 0x000000010c9c2014 Mail + 884756
28 ??? 0x0000000000000002 0x0 + 2
3/26/12 11:12:08.131 Mail: -[__NSCFString containsObject:]: unrecognized selector sent to instance 0x7fd5b9398240
3/26/12 11:12:08.131 Mail: -[__NSCFString containsObject:]: unrecognized selector sent to instance 0x7fd5b9398240
3/26/12 11:12:08.133 Mail: (
0 CoreFoundation 0x00007fff93597fc6 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x00007fff9044cd5e objc_exception_throw + 43
2 CoreFoundation 0x00007fff936242ae -[NSObject doesNotRecognizeSelector:] + 190
3 CoreFoundation 0x00007fff93584e73 ___forwarding___ + 371
4 CoreFoundation 0x00007fff93584c88 _CF_forwarding_prep_0 + 232
5 Mail 0x000000010c9317f3 Mail + 292851
6 CoreFoundation 0x00007fff935816af ____NSDictionaryEnumerate_block_invoke_4 + 31
7 CoreFoundation 0x00007fff93506311 CFBasicHashApply + 113
8 CoreFoundation 0x00007fff9358150b __NSDictionaryEnumerate + 907
9 Mail 0x000000010c931794 Mail + 292756
10 Mail 0x000000010c97d21e Mail + 602654
11 Foundation 0x00007fff937b9d32 __-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke_1 + 47
12 CoreFoundation 0x00007fff93540aaa _CFXNotificationPost + 2634
13 Mail 0x000000010c8efd8d Mail + 23949
14 CoreFoundation 0x00007fff9358775d -[NSObject performSelector:withObject:] + 61
15 Foundation 0x00007fff937f2d94 __NSThreadPerformPerform + 214
16 CoreFoundation 0x00007fff935066e1 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
17 CoreFoundation 0x00007fff93505f4d __CFRunLoopDoSources0 + 253
18 CoreFoundation 0x00007fff9352cd39 __CFRunLoopRun + 905
19 CoreFoundation 0x00007fff9352c676 CFRunLoopRunSpecific + 230
20 HIToolbox 0x00007fff8fff731f RunCurrentEventLoopInMode + 277
21 HIToolbox 0x00007fff8fffe5c9 ReceiveNextEventCommon + 355
22 HIToolbox 0x00007fff8fffe456 BlockUntilNextEventMatchingListInMode + 62
23 AppKit 0x00007fff93e1cf5d _DPSNextEvent + 659
24 AppKit 0x00007fff93e1c861 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
25 AppKit 0x00007fff93e1919d -[NSApplication run] + 470
26 AppKit 0x00007fff94097b88 NSApplicationMain + 867
27 Mail 0x000000010c9c2014 Mail + 884756
28 ??? 0x0000000000000002 0x0 + 2
3/26/12 11:28:10.713 Mail: -[NSConcreteAttributedString containsObject:]: unrecognized selector sent to instance 0x7fd5b9398240
3/26/12 11:28:10.714 Mail: -[NSConcreteAttributedString containsObject:]: unrecognized selector sent to instance 0x7fd5b9398240
3/26/12 11:28:10.716 Mail: (
0 CoreFoundation 0x00007fff93597fc6 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x00007fff9044cd5e objc_exception_throw + 43
2 CoreFoundation 0x00007fff936242ae -[NSObject doesNotRecognizeSelector:] + 190
3 CoreFoundation 0x00007fff93584e73 ___forwarding___ + 371
4 CoreFoundation 0x00007fff93584c88 _CF_forwarding_prep_0 + 232
5 Mail 0x000000010c9317f3 Mail + 292851
6 CoreFoundation 0x00007fff935816af ____NSDictionaryEnumerate_block_invoke_4 + 31
7 CoreFoundation 0x00007fff93506311 CFBasicHashApply + 113
8 CoreFoundation 0x00007fff9358150b __NSDictionaryEnumerate + 907
9 Mail 0x000000010c931794 Mail + 292756
10 Mail 0x000000010c97d21e Mail + 602654
11 Foundation 0x00007fff937b9d32 __-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke_1 + 47
12 CoreFoundation 0x00007fff93540aaa _CFXNotificationPost + 2634
13 Mail 0x000000010c8efd8d Mail + 23949
14 CoreFoundation 0x00007fff9358775d -[NSObject performSelector:withObject:] + 61
15 Foundation 0x00007fff937f2d94 __NSThreadPerformPerform + 214
16 CoreFoundation 0x00007fff935066e1 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
17 CoreFoundation 0x00007fff93505f4d __CFRunLoopDoSources0 + 253
18 CoreFoundation 0x00007fff9352cd39 __CFRunLoopRun + 905
19 CoreFoundation 0x00007fff9352c676 CFRunLoopRunSpecific + 230
20 HIToolbox 0x00007fff8fff731f RunCurrentEventLoopInMode + 277
21 HIToolbox 0x00007fff8fffe5c9 ReceiveNextEventCommon + 355
22 HIToolbox 0x00007fff8fffe456 BlockUntilNextEventMatchingListInMode + 62
23 AppKit 0x00007fff93e1cf5d _DPSNextEvent + 659
24 AppKit 0x00007fff93e1c861 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
25 AppKit 0x00007fff93e1919d -[NSApplication run] + 470
26 AppKit 0x00007fff94097b88 NSApplicationMain + 867
27 Mail 0x000000010c9c2014 Mail + 884756
28 ??? 0x0000000000000002 0x0 + 2
3/26/12 11:28:17.710 com.apple.launchd.peruser.501: ([0x0-0x160160].com.apple.mail[1918]) Job appears to have crashed: Segmentation fault: 11
3/26/12 11:28:21.054 ReportCrash: Saved crash report for Mail[1918] version 5.2 (1257) to /Users/huisking/Library/Logs/DiagnosticReports/Mail_2012-03-26-112821_MBP-BCC-1 3inch.crash
3/26/12 11:38:59.764 Mail: Using V2 Layout
3/26/12 11:43:23.278 [0x0-0x2c92c9].com.apple.mail: Mon Mar 26 11:43:23 2012 Mail[4067] (FileSync.framework) _SFSendMessage: gServerMessagePortName = 'com.apple.FileSyncAgent.iDisk'
3/26/12 12:15:27.321 Mail: NSUnscaledWindowMask is deprecated and will be ignored.
3/26/12 1:51:09.102 Mail: Using V2 Layout
3/26/12 2:05:14.820 Mail: Using V2 Layout
3/26/12 2:07:45.765 SyncServer: [0x108e16ea0] |Server|Warning| lost connection 0x7fc5bc100590 to com.apple.Mail.Notes
3/26/12 2:14:25.435 Mail: Using V2 Layout
3/26/12 6:23:14.935 Mail: Row 0 out of row range (0-0) for rowViewAtRow:createIfNeeded:
3/26/12 6:23:14.941 Mail: (
0 CoreFoundation 0x00007fff9119afc6 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x00007fff8e04fd5e objc_exception_throw + 43
2 AppKit 0x00007fff91b625fd -[NSTableRowData rowViewAtRow:createIfNeeded:] + 504
3 AppKit 0x00007fff91b62403 -[NSTableView rowViewAtRow:makeIfNecessary:] + 32
4 AppKit 0x00007fff91b623bd -[NSTableView viewAtColumn:row:makeIfNecessary:] + 36
5 Mail 0x0000000109090086 Mail + 340102
6 AppKit 0x00007fff91b8a9f2 -[NSTableRowView _updateBackgroundStylesForReals] + 513
7 AppKit 0x00007fff91b65946 -[NSTableRowView viewAtColumn:] + 52
8 AppKit 0x00007fff91b914fe -[NSTableRowData _removeViewAndAddToReuse:forRow:] + 201
9 AppKit 0x00007fff91b913ad -[NSTableRowData _removeRowViewForRow:] + 351
10 AppKit 0x00007fff91b572bc -[NSTableRowData _removeVisibleRows] + 81
11 AppKit 0x00007fff91b56f41 -[NSTableRowData removeAllKnownSubviews] + 126
12 AppKit 0x00007fff91b56d39 -[NSTableRowData reloadData] + 60
13 AppKit 0x00007fff91b56bf1 -[NSTableView setDataSource:] + 336
14 Mail 0x0000000109113ab9 Mail + 879289
15 Mail 0x00000001091134b8 Mail + 877752
16 Mail 0x0000000109063cf5 Mail + 158965
17 libobjc.A.dylib 0x00007fff8e04803c _ZN12_GLOBAL__N_119AutoreleasePoolPage3popEPv + 434
18 CoreFoundation 0x00007fff91128b05 _CFAutoreleasePoolPop + 37
19 Foundation 0x00007fff913aa6f3 -[NSAutoreleasePool drain] + 154
20 AppKit 0x00007fff91a1c241 -[NSApplication run] + 634
21 AppKit 0x00007fff91c9ab88 NSApplicationMain + 867
22 Mail 0x0000000109115014 Mail + 884756
23 ??? 0x0000000000000002 0x0 + 2
3/26/12 6:23:14.942 Mail: *** -[NSAutoreleasePool drain]: This pool has already been drained, do not release it (double release).
3/26/12 6:32:47.015 Mail: -[NSCarbonMenuImpl containsObject:]: unrecognized selector sent to instance 0x7fc3be7614d0
3/26/12 6:32:47.015 Mail: -[NSCarbonMenuImpl containsObject:]: unrecognized selector sent to instance 0x7fc3be7614d0
3/26/12 6:32:47.018 Mail: (
0 CoreFoundation 0x00007fff9119afc6 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x00007fff8e04fd5e objc_exception_throw + 43
2 CoreFoundation 0x00007fff912272ae -[NSObject doesNotRecognizeSelector:] + 190
3 CoreFoundation 0x00007fff91187e73 ___forwarding___ + 371
4 CoreFoundation 0x00007fff91187c88 _CF_forwarding_prep_0 + 232
5 Mail 0x00000001090847f3 Mail + 292851
6 CoreFoundation 0x00007fff911846af ____NSDictionaryEnumerate_block_invoke_4 + 31
7 CoreFoundation 0x00007fff91109311 CFBasicHashApply + 113
8 CoreFoundation 0x00007fff9118450b __NSDictionaryEnumerate + 907
9 Mail 0x0000000109084794 Mail + 292756
10 Mail 0x00000001090d021e Mail + 602654
11 Foundation 0x00007fff913bcd32 __-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke_1 + 47
12 CoreFoundation 0x00007fff91143aaa _CFXNotificationPost + 2634
13 Mail 0x0000000109042d8d Mail + 23949
14 CoreFoundation 0x00007fff9118a75d -[NSObject performSelector:withObject:] + 61
15 Foundation 0x00007fff913f5d94 __NSThreadPerformPerform + 214
16 CoreFoundation 0x00007fff911096e1 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
17 CoreFoundation 0x00007fff91108f4d __CFRunLoopDoSources0 + 253
18 CoreFoundation 0x00007fff9112fd39 __CFRunLoopRun + 905
19 CoreFoundation 0x00007fff9112f676 CFRunLoopRunSpecific + 230
20 HIToolbox 0x00007fff8dbfa31f RunCurrentEventLoopInMode + 277
21 HIToolbox 0x00007fff8dc0151b ReceiveNextEventCommon + 181
22 HIToolbox 0x00007fff8dc01456 BlockUntilNextEventMatchingListInMode + 62
23 AppKit 0x00007fff91a1ff5d _DPSNextEvent + 659
24 AppKit 0x00007fff91a1f861 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
25 AppKit 0x00007fff91a1c19d -[NSApplication run] + 470
26 AppKit 0x00007fff91c9ab88 NSApplicationMain + 867
27 Mail 0x0000000109115014 Mail + 884756
28 ??? 0x0000000000000002 0x0 + 2
3/26/12 6:34:33.059 [0x0-0x1c01c].com.apple.mail: Mon Mar 26 18:34:33 2012 Mail[222] (FileSync.framework) _SFSendMessage: gServerMessagePortName = 'com.apple.FileSyncAgent.iDisk'
3/26/12 6:35:35.913 com.apple.launchd.peruser.501: ([0x0-0x1c01c].com.apple.mail[222]) Job appears to have crashed: Segmentation fault: 11
3/26/12 6:35:37.067 ReportCrash: Saved crash report for Mail[222] version 5.2 (1257) to /Users/huisking/Library/Logs/DiagnosticReports/Mail_2012-03-26-183537_MBP-BCC-1 3inch.crash
3/26/12 6:35:44.204 Mail: Using V2 Layout
3/26/12 7:29:02.263 Mail: NSUnscaledWindowMask is deprecated and will be ignored.
Here is STep 2 Results
Process: Mail [1918]
Path: /Applications/Mail.app/Contents/MacOS/Mail
Identifier: com.apple.mail
Version: 5.2 (1257)
Build Info: Mail-1257000000000000~1
Code Type: X86-64 (Native)
Parent Process: launchd [129]
Date/Time: 2012-03-26 11:28:11.347 -0400
OS Version: Mac OS X 10.7.3 (11D50b)
Report Version: 9
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000010
VM Regions Near 0x10:
-->
__TEXT 000000010c8ea000-000000010cc9d000 [ 3788K] r-x/rwx SM=COW /Applications/Mail.app/Contents/MacOS/Mail
Application Specific Information:
objc_msgSend() selector name: containsObject:
objc[1918]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x00007fff9043fe90 objc_msgSend + 16
1 com.apple.mail 0x000000010c9317f3 0x10c8ea000 + 292851
2 com.apple.CoreFoundation 0x00007fff935816af ____NSDictionaryEnumerate_block_invoke_4 + 31
3 com.apple.CoreFoundation 0x00007fff93506311 CFBasicHashApply + 113
4 com.apple.CoreFoundation 0x00007fff9358150b __NSDictionaryEnumerate + 907
5 com.apple.mail 0x000000010c931794 0x10c8ea000 + 292756
6 com.apple.mail 0x000000010c97d21e 0x10c8ea000 + 602654
7 com.apple.Foundation 0x00007fff937b9d32 __-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke_1 + 47
8 com.apple.CoreFoundation 0x00007fff93540aaa _CFXNotificationPost + 2634
9 com.apple.mail 0x000000010c8efd8d 0x10c8ea000 + 23949
10 com.apple.CoreFoundation 0x00007fff9358775d -[NSObject performSelector:withObject:] + 61
11 com.apple.Foundation 0x00007fff937f2d94 __NSThreadPerformPerform + 214
12 com.apple.CoreFoundation 0x00007fff935066e1 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
13 com.apple.CoreFoundation 0x00007fff93505f4d __CFRunLoopDoSources0 + 253
14 com.apple.CoreFoundation 0x00007fff9352cd39 __CFRunLoopRun + 905
15 com.apple.CoreFoundation 0x00007fff9352c676 CFRunLoopRunSpecific + 230
16 com.apple.HIToolbox 0x00007fff8fff731f RunCurrentEventLoopInMode + 277
17 com.apple.HIToolbox 0x00007fff8fffe5c9 ReceiveNextEventCommon + 355
18 com.apple.HIToolbox 0x00007fff8fffe456 BlockUntilNextEventMatchingListInMode + 62
19 com.apple.AppKit 0x00007fff93e1cf5d _DPSNextEvent + 659
20 com.apple.AppKit 0x00007fff93e1c861 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
21 com.apple.AppKit 0x00007fff93e1919d -[NSApplication run] + 470
22 com.apple.AppKit 0x00007fff94097b88 NSApplicationMain + 867
23 com.apple.mail 0x000000010c9c2014 0x10c8ea000 + 884756
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff94e967e6 kevent + 10
1 libdispatch.dylib 0x00007fff91b655be _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x00007fff91b6414e _dispatch_mgr_thread + 54
Thread 2:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff94e95df2 __select + 10
1 com.apple.CoreFoundation 0x00007fff93575cdb __CFSocketManager + 1355
2 libsystem_c.dylib 0x00007fff922e08bf _pthread_start + 335
3 libsystem_c.dylib 0x00007fff922e3b75 thread_start + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff94e9467a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff94e93d71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff935246fc __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff9352ce64 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff9352c676 CFRunLoopRunSpecific + 230
5 com.apple.Foundation 0x00007fff937aef9f -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 267
6 com.apple.Foundation 0x00007fff937aee8b -[NSRunLoop(NSRunLoop) run] + 62
7 com.apple.MessageFramework 0x00007fff9313277d -[RSSInterchange _runManager] + 1345
8 com.apple.Foundation 0x00007fff937fd74e -[NSThread main] + 68
9 com.apple.Foundation 0x00007fff937fd6c6 __NSThread__main__ + 1575
10 libsystem_c.dylib 0x00007fff922e08bf _pthread_start + 335
11 libsystem_c.dylib 0x00007fff922e3b75 thread_start + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff94e9467a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff94e93d71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff935246fc __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff9352ce64 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff9352c676 CFRunLoopRunSpecific + 230
5 com.apple.Foundation 0x00007fff937aef9f -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 267
6 com.apple.Foundation 0x00007fff937aee8b -[NSRunLoop(NSRunLoop) run] + 62
7 com.apple.MessageFramework 0x00007fff93151f29 +[_NSSocket _runIOThread] + 80
8 com.apple.Foundation 0x00007fff937fd74e -[NSThread main] + 68
9 com.apple.Foundation 0x00007fff937fd6c6 __NSThread__main__ + 1575
10 libsystem_c.dylib 0x00007fff922e08bf _pthread_start + 335
11 libsystem_c.dylib 0x00007fff922e3b75 thread_start + 13
Thread 5:: WebCore: LocalStorage
0 libsystem_kernel.dylib 0x00007fff94e95bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff922e4274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore 0x00007fff8ca685a0 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
3 com.apple.WebCore 0x00007fff8b5b36ba ***::MessageQueue<WebCore::LocalStorageTask>::waitForMessage() + 132
4 com.apple.WebCore 0x00007fff8b5b3613 WebCore::LocalStorageThread::threadEntryPoint() + 99
5 com.apple.WebCore 0x00007fff8b5b355b WebCore::LocalStorageThread::threadEntryPointCallback(void*) + 9
6 libsystem_c.dylib 0x00007fff922e08bf _pthread_start + 335
7 libsystem_c.dylib 0x00007fff922e3b75 thread_start + 13
Thread 6:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x00007fff94e95bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff922e4274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore 0x00007fff8ca685f7 ***::ThreadCondition::timedWait(***::Mutex&, double) + 151
3 com.apple.JavaScriptCore 0x00007fff8cc94ccf JSC::Heap::blockFreeingThreadMain() + 319
4 com.apple.JavaScriptCore 0x00007fff8cc94d09 JSC::Heap::blockFreeingThreadStartFunc(void*) + 9
5 libsystem_c.dylib 0x00007fff922e08bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff922e3b75 thread_start + 13
Thread 7:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff94e9467a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff94e93d71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff935246fc __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff9352ce64 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff9352c676 CFRunLoopRunSpecific + 230
5 com.apple.Foundation 0x00007fff93808ffb +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 335
6 com.apple.Foundation 0x00007fff937fd74e -[NSThread main] + 68
7 com.apple.Foundation 0x00007fff937fd6c6 __NSThread__main__ + 1575
8 libsystem_c.dylib 0x00007fff922e08bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff922e3b75 thread_start + 13
Thread 8:: CoreAnimation render server
0 libsystem_kernel.dylib 0x00007fff94e9467a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff94e93d71 mach_msg + 73
2 com.apple.QuartzCore 0x00007fff94a5e5c9 CA::Render::Server::server_thread(void*) + 184
3 com.apple.QuartzCore 0x00007fff94a5e509 thread_fun + 24
4 libsystem_c.dylib 0x00007fff922e08bf _pthread_start + 335
5 libsystem_c.dylib 0x00007fff922e3b75 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff94e96192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff922e2594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff922e3b85 start_wqthread + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff94e96192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff922e2594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff922e3b85 start_wqthread + 13
Thread 11:: Dispatch queue: com.apple.root.default-overcommit-priority
0 libsystem_kernel.dylib 0x00007fff94e9467a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff94e93d71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff935246fc __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff9352ce64 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff9352c676 CFRunLoopRunSpecific + 230
5 com.apple.MessageFramework 0x00007fff931532e0 _handleRequestWithTimeout + 1484
6 com.apple.MessageFramework 0x00007fff931558f1 -[_NSSocket readBytes:length:error:] + 164
7 com.apple.MessageFramework 0x00007fff9315550a -[Connection _readBytesFromSocketIntoBuffer:amount:requireAllBytes:error:] + 86
8 com.apple.MessageFramework 0x00007fff9315539c -[Connection _fillBuffer:] + 673
9 com.apple.MessageFramework 0x00007fff93154fef -[Connection _readLineIntoData:error:] + 74
10 com.apple.MessageFramework 0x00007fff933273b3 -[POP3Connection _copyReplyLineDataWithError:] + 85
11 com.apple.MessageFramework 0x00007fff93326e5f -[POP3Connection _getStatusFromReply] + 43
12 com.apple.MessageFramework 0x00007fff933290ac -[POP3Connection quit] + 63
13 com.apple.MessageFramework 0x00007fff9332cd71 -[POP3FetchStore fetchSynchronously] + 2499
14 com.apple.MessageFramework 0x00007fff9332ea32 -[POPAccount fetchSynchronously] + 154
15 com.apple.CoreFoundation 0x00007fff93589f4c __invoking___ + 140
16 com.apple.CoreFoundation 0x00007fff93589de4 -[NSInvocation invoke] + 132
17 com.apple.MessageFramework 0x00007fff93135408 -[MonitoredInvocation invoke] + 196
18 com.apple.MessageFramework 0x00007fff -
Laptop (Toshiba Satillite) crashes several times a day
My lap top crashes several times a day. (satelite L75D-A7283A) error C:\windows\mini dump\031515-231406-01-DMP and or windows\gary\appdata\local\temp\wer-297828-0.sysdata.xml .Do I need a new computer or fixed
To be able to troubleshoot what might be causing your system to crash, we need the dump files. In an ideal situation, more than one file would be needed to establish a pattern so if you do have more than one, please upload them.
Please refer to the link below for steps to retrieve, zip and upload them to the file sharing site like onedrive, google's "dropbox, etc.
When you are done, make the folder public and share the link here.
Blue Screen of Death Co-Authored by ZigZag3143& JMH3143
http://answers.microsoft.com/en-us/windows/wiki/windows_other-system/blue-screen-of-death-bsod/1939df35-283f-4830-a4dd-e95ee5d8669d
If you are having trouble with the instructions in the Wiki about how to upload and share the files , please refer to the video tutorials in the links below.
Before watching the videos, there are a few things to remember about what is needed here, and how to accomplish the task.
1. Upload the files to a new folder on OneDrive.
How to upload files to OneDrive.
http://www.youtube.com/watch?v=QRdhqIYSGAU
2. Make the folder public.
3. Get a link. (see video below)
3a. Shorten the link if you want to.(optional)
4. Highlight the link, right click it and copy it.
5. Navigate back here and Paste (ctrl+v) it into the body of your post here.
How to share files on onedrive
http://www.youtube.com/watch?v=4lyme35HdQw -
Since I installed Firefox 17 a couple of weeks ago (I was refusing to update for a long time, and now I see for a good reason!) - it has been crashing several times a day, every day. I can't do my work with my internet crashing on me every several minutes and so if this can't be stopped, I'm switching to internet explorer.
Is this a well known issue? how can I fix it quickly (without taking my whole PC apart) ?
any ideas?
thanksI have also been having this problem, today I have had to sign into Google Chrome just so I can hopefully stay in the internet for more than 5 mins, so far I have sent out 15 crash reports and haven't even been online for 1 hour,
Here is just one of the crash reports
bp-01bb7-0d86-48cb-a309-2c9b12121216
I think the longest I was able to stay on Firefox this morning was 3 whole mins. Getting really frustrated about it all now. -
Can anyone help? Safari crashes several times per day on both my Mac Mini and Macbook Pro. This has been happening since I bought both machines - and thru several OS upgrades. Hoping to avoid the Genius Bar...
Thanks in advance!
Process: Safari [2021]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 3.2.1 (5525.27.1)
Build Info: WebBrowser-55252701~1
Code Type: X86 (Native)
Parent Process: launchd [121]
Date/Time: 2008-12-18 22:18:32.415 -0500
OS Version: Mac OS X 10.5.6 (9G55)
Report Version: 6
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000003222
Crashed Thread: 0
Thread 0 Crashed:
0 com.apple.WebCore 0x958dc7f5 ***::HashMap<WebCore::String, WebCore::String, WebCore::CaseFoldingHash, ***::HashTraits<WebCore::String>, ***::HashTraits<WebCore::String> >::set(WebCore::String const&, WebCore::String const&) + 101
1 com.apple.WebCore 0x9592b685 WebCore::ResourceRequestBase::setHTTPHeaderField(WebCore::String const&, WebCore::String const&) + 53
2 com.apple.WebCore 0x9592af60 WebCore::FrameLoader::applyUserAgent(WebCore::ResourceRequest&) + 112
3 com.apple.WebCore 0x95931bb1 WebCore::FrameLoader::willSendRequest(WebCore::ResourceLoader*, WebCore::ResourceRequest&, WebCore::ResourceResponse const&) + 33
4 com.apple.WebCore 0x959318d7 WebCore::ResourceLoader::willSendRequest(WebCore::ResourceRequest&, WebCore::ResourceResponse const&) + 87
5 com.apple.WebCore 0x95b302e5 WebCore::SubresourceLoader::willSendRequest(WebCore::ResourceRequest&, WebCore::ResourceResponse const&) + 37
6 com.apple.WebCore 0x959989b7 -[WebCoreResourceHandleAsDelegate connection:willSendRequest:redirectResponse:] + 455
7 com.apple.Foundation 0x91793491 -[NSURLConnection(NSURLConnectionReallyInternal) sendWillSendRequest:redirectResponse:] + 193
8 com.apple.Foundation 0x91793396 _NSURLConnectionWillSendRequest + 150
9 com.apple.CFNetwork 0x90b9c3c6 URLConnectionClient::getRequestForTransmission(_CFURLResponse*, _CFURLRequest const*, __CFError**) + 272
10 com.apple.CFNetwork 0x90b9d63d URLConnectionClient::clientWillSendRequest(_CFURLRequest const*, _CFURLResponse*) + 225
11 com.apple.CFNetwork 0x90b9bd03 URLConnectionClient::ClientConnectionEventQueue::processAllEventsAndConsumePayl oad(XConnectionEventInfo<XClientEvent, XClientEventParams>*, long) + 179
12 com.apple.CFNetwork 0x90b9cda8 URLConnectionClient::processEvents() + 114
13 com.apple.CFNetwork 0x90b4cd37 MultiplexerSource::perform() + 189
14 com.apple.CoreFoundation 0x9103d5f5 CFRunLoopRunSpecific + 3141
15 com.apple.CoreFoundation 0x9103dcd8 CFRunLoopRunInMode + 88
16 com.apple.HIToolbox 0x929fa2c0 RunCurrentEventLoopInMode + 283
17 com.apple.HIToolbox 0x929fa0d9 ReceiveNextEventCommon + 374
18 com.apple.HIToolbox 0x929f9f4d BlockUntilNextEventMatchingListInMode + 106
19 com.apple.AppKit 0x92203d7d _DPSNextEvent + 657
20 com.apple.AppKit 0x92203630 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
21 com.apple.Safari 0x0000808e 0x1000 + 28814
22 com.apple.AppKit 0x921fc66b -[NSApplication run] + 795
23 com.apple.AppKit 0x921c98a4 NSApplicationMain + 574
24 com.apple.Safari 0x000b9b16 0x1000 + 756502
Thread 1:
0 libSystem.B.dylib 0x956c33ae _semwaitsignal + 10
1 libSystem.B.dylib 0x956edd0d pthreadcondwait$UNIX2003 + 73
2 com.apple.WebCore 0x958c58ff WebCore::IconDatabase::syncThreadMainLoop() + 239
3 com.apple.WebCore 0x9587e065 WebCore::IconDatabase::iconDatabaseSyncThread() + 181
4 libSystem.B.dylib 0x956ed095 pthreadstart + 321
5 libSystem.B.dylib 0x956ecf52 thread_start + 34
Thread 2:
0 libSystem.B.dylib 0x956bc1c6 machmsgtrap + 10
1 libSystem.B.dylib 0x956c39bc mach_msg + 72
2 com.apple.CoreFoundation 0x9103d0ae CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x9103dcd8 CFRunLoopRunInMode + 88
4 com.apple.CFNetwork 0x90b21052 CFURLCacheWorkerThread(void*) + 396
5 libSystem.B.dylib 0x956ed095 pthreadstart + 321
6 libSystem.B.dylib 0x956ecf52 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x956bc1c6 machmsgtrap + 10
1 libSystem.B.dylib 0x956c39bc mach_msg + 72
2 com.apple.CoreFoundation 0x9103d0ae CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x9103dcd8 CFRunLoopRunInMode + 88
4 com.apple.Safari 0x00118d4d 0x1000 + 1146189
5 com.apple.Safari 0x00117fd3 0x1000 + 1142739
6 com.apple.Safari 0x00118081 0x1000 + 1142913
7 libSystem.B.dylib 0x956ed095 pthreadstart + 321
8 libSystem.B.dylib 0x956ecf52 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x956bc1c6 machmsgtrap + 10
1 libSystem.B.dylib 0x956c39bc mach_msg + 72
2 com.apple.CoreFoundation 0x9103d0ae CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x9103dcd8 CFRunLoopRunInMode + 88
4 com.apple.Foundation 0x9176cd40 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 320
5 com.apple.Foundation 0x917097ed -[NSThread main] + 45
6 com.apple.Foundation 0x91709394 _NSThread__main_ + 308
7 libSystem.B.dylib 0x956ed095 pthreadstart + 321
8 libSystem.B.dylib 0x956ecf52 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x9570b6f2 select$DARWIN_EXTSN + 10
1 libSystem.B.dylib 0x956ed095 pthreadstart + 321
2 libSystem.B.dylib 0x956ecf52 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x956c33ae _semwaitsignal + 10
1 libSystem.B.dylib 0x956edd0d pthreadcondwait$UNIX2003 + 73
2 com.apple.ColorSync 0x94a4b45c pthreadSemaphoreWait(t_pthreadSemaphore*) + 42
3 com.apple.ColorSync 0x94a5dd8e CMMConvTask(void*) + 54
4 libSystem.B.dylib 0x956ed095 pthreadstart + 321
5 libSystem.B.dylib 0x956ecf52 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x95725292 _workqops + 10
1 libSystem.B.dylib 0x957252c2 start_wqthread + 30
Thread 8:
Thread 9:
0 libSystem.B.dylib 0x956bc1c6 machmsgtrap + 10
1 libSystem.B.dylib 0x956c39bc mach_msg + 72
2 com.apple.CoreFoundation 0x9103d0ae CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x9103dcd8 CFRunLoopRunInMode + 88
4 com.apple.audio.CoreAudio 0x915d35dc HALRunLoop::OwnThread(void*) + 160
5 com.apple.audio.CoreAudio 0x915d3464 CAPThread::Entry(CAPThread*) + 96
6 libSystem.B.dylib 0x956ed095 pthreadstart + 321
7 libSystem.B.dylib 0x956ecf52 thread_start + 34
Thread 10:
0 libSystem.B.dylib 0x956bc226 semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x956ee1ef pthread_condwait + 1244
2 libSystem.B.dylib 0x956efa73 pthreadcond_timedwait_relativenp + 47
3 com.apple.Foundation 0x9174f75c -[NSCondition waitUntilDate:] + 236
4 com.apple.Foundation 0x9174f570 -[NSConditionLock lockWhenCondition:beforeDate:] + 144
5 com.apple.Foundation 0x9174f4d5 -[NSConditionLock lockWhenCondition:] + 69
6 com.apple.AppKit 0x92269d90 -[NSUIHeartBeat _heartBeatThread:] + 753
7 com.apple.Foundation 0x917097ed -[NSThread main] + 45
8 com.apple.Foundation 0x91709394 _NSThread__main_ + 308
9 libSystem.B.dylib 0x956ed095 pthreadstart + 321
10 libSystem.B.dylib 0x956ecf52 thread_start + 34
Thread 11:
0 libSystem.B.dylib 0x956bc1c6 machmsgtrap + 10
1 libSystem.B.dylib 0x956c39bc mach_msg + 72
2 ...romedia.Flash Player.plugin 0x17c3b3fd Flash_EnforceLocalSecurity + 1188169
3 libSystem.B.dylib 0x956ed095 pthreadstart + 321
4 libSystem.B.dylib 0x956ecf52 thread_start + 34
Thread 12:
0 libSystem.B.dylib 0x956bc20e semaphorewait_signaltrap + 10
1 libSystem.B.dylib 0x956ee206 pthread_condwait + 1267
2 libSystem.B.dylib 0x95733539 pthreadcondwait + 48
3 ...romedia.Flash Player.plugin 0x17b001fc 0x17768000 + 3768828
4 ...romedia.Flash Player.plugin 0x17b38034 Flash_EnforceLocalSecurity + 126336
5 ...romedia.Flash Player.plugin 0x17b004a6 0x17768000 + 3769510
6 libSystem.B.dylib 0x956ed095 pthreadstart + 321
7 libSystem.B.dylib 0x956ecf52 thread_start + 34
Thread 13:
0 libSystem.B.dylib 0x956bc20e semaphorewait_signaltrap + 10
1 libSystem.B.dylib 0x956ee206 pthread_condwait + 1267
2 libSystem.B.dylib 0x95733539 pthreadcondwait + 48
3 ...romedia.Flash Player.plugin 0x17b001fc 0x17768000 + 3768828
4 ...romedia.Flash Player.plugin 0x17b38034 Flash_EnforceLocalSecurity + 126336
5 ...romedia.Flash Player.plugin 0x17b004a6 0x17768000 + 3769510
6 libSystem.B.dylib 0x956ed095 pthreadstart + 321
7 libSystem.B.dylib 0x956ecf52 thread_start + 34
Thread 14:
0 libSystem.B.dylib 0x956bc1c6 machmsgtrap + 10
1 libSystem.B.dylib 0x956c39bc mach_msg + 72
2 com.apple.CoreFoundation 0x9103d0ae CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x9103dd34 CFRunLoopRun + 84
4 com.apple.DesktopServices 0x90a5de83 TSystemNotificationTask::SystemNotificationTaskProc(void*) + 123
5 ...ple.CoreServices.CarbonCore 0x932ab10b PrivateMPEntryPoint + 56
6 libSystem.B.dylib 0x956ed095 pthreadstart + 321
7 libSystem.B.dylib 0x956ecf52 thread_start + 34
Thread 15:
0 libSystem.B.dylib 0x956bc1c6 machmsgtrap + 10
1 libSystem.B.dylib 0x956c39bc mach_msg + 72
2 com.apple.CoreFoundation 0x9103d0ae CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x9103dd34 CFRunLoopRun + 84
4 com.apple.DesktopServices 0x90a5dffc TFSEventsNotificationTask::FSEventsNotificationTaskProc(void*) + 216
5 ...ple.CoreServices.CarbonCore 0x932ab10b PrivateMPEntryPoint + 56
6 libSystem.B.dylib 0x956ed095 pthreadstart + 321
7 libSystem.B.dylib 0x956ecf52 thread_start + 34
Thread 16:
0 libSystem.B.dylib 0x956c33ae _semwaitsignal + 10
1 libSystem.B.dylib 0x956edd0d pthreadcondwait$UNIX2003 + 73
2 ...ple.CoreServices.CarbonCore 0x932acef7 TSWaitOnCondition + 126
3 ...ple.CoreServices.CarbonCore 0x9328be36 TSWaitOnConditionTimedRelative + 202
4 ...ple.CoreServices.CarbonCore 0x932acb74 MPWaitOnQueue + 208
5 com.apple.DesktopServices 0x90a68fba TNodeSyncTask::SyncTaskProc(void*) + 84
6 ...ple.CoreServices.CarbonCore 0x932ab10b PrivateMPEntryPoint + 56
7 libSystem.B.dylib 0x956ed095 pthreadstart + 321
8 libSystem.B.dylib 0x956ecf52 thread_start + 34
Thread 17:
0 libSystem.B.dylib 0x956ec906 kevent + 10
1 libSystem.B.dylib 0x956ed095 pthreadstart + 321
2 libSystem.B.dylib 0x956ecf52 thread_start + 34
Thread 18:
0 libSystem.B.dylib 0x956bc226 semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x956ee1ef pthread_condwait + 1244
2 libSystem.B.dylib 0x956efa73 pthreadcond_timedwait_relativenp + 47
3 com.apple.audio.CoreAudio 0x915e2bc3 CAGuard::WaitFor(unsigned long long) + 213
4 com.apple.audio.CoreAudio 0x915e477e CAGuard::WaitUntil(unsigned long long) + 70
5 com.apple.audio.CoreAudio 0x915e2f23 HP_IOThread::WorkLoop() + 759
6 com.apple.audio.CoreAudio 0x915e2c27 HPIOThread::ThreadEntry(HPIOThread*) + 17
7 com.apple.audio.CoreAudio 0x915d3464 CAPThread::Entry(CAPThread*) + 96
8 libSystem.B.dylib 0x956ed095 pthreadstart + 321
9 libSystem.B.dylib 0x956ecf52 thread_start + 34
Thread 19:
0 libSystem.B.dylib 0x956bc226 semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x956ee1ef pthread_condwait + 1244
2 libSystem.B.dylib 0x956efa73 pthreadcond_timedwait_relativenp + 47
3 ...ple.CoreServices.CarbonCore 0x9328be62 TSWaitOnConditionTimedRelative + 246
4 ...ple.CoreServices.CarbonCore 0x932acb74 MPWaitOnQueue + 208
5 com.apple.DesktopServices 0x90a6af04 TFolderSizeTask::FolderSizeTaskProc(void*) + 104
6 ...ple.CoreServices.CarbonCore 0x932ab10b PrivateMPEntryPoint + 56
7 libSystem.B.dylib 0x956ed095 pthreadstart + 321
8 libSystem.B.dylib 0x956ecf52 thread_start + 34
Thread 20:
0 libSystem.B.dylib 0x956bc1c6 machmsgtrap + 10
1 libSystem.B.dylib 0x956c39bc mach_msg + 72
2 com.apple.CoreFoundation 0x9103d0ae CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x9103dcd8 CFRunLoopRunInMode + 88
4 com.apple.Foundation 0x9173dd75 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 213
5 com.apple.Foundation 0x91749e94 -[NSRunLoop(NSRunLoop) run] + 84
6 com.apple.Safari 0x0005b9b0 0x1000 + 371120
7 com.apple.Foundation 0x917097ed -[NSThread main] + 45
8 com.apple.Foundation 0x91709394 _NSThread__main_ + 308
9 libSystem.B.dylib 0x956ed095 pthreadstart + 321
10 libSystem.B.dylib 0x956ecf52 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00003222 ebx: 0x9592aefb ecx: 0x00000000 edx: 0x209a6d60
edi: 0xbfffe790 esi: 0xbfffe7e8 ebp: 0xbfffe778 esp: 0xbfffe730
ss: 0x0000001f efl: 0x00010206 eip: 0x958dc7f5 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00003222
Binary Images:
0x1000 - 0x1d7fe2 com.apple.Safari 3.2.1 (5525.27.1) <66278f41bc085c64e0f06ff487af4adc> /Applications/Safari.app/Contents/MacOS/Safari
0x223000 - 0x232ff8 SyndicationUI ??? (???) <edde0133829971dbd8a0f3473cdb85fc> /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
0x500000 - 0x6e8fff com.apple.RawCamera.bundle 2.0.11 (410) <7704cc57f7daceb81672bfdc4434da40> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x14247000 - 0x14266fed com.apple.audio.CoreAudioKit 1.5 (1.5) <795c36d256c2cead9607068b1f78e141> /System/Library/Frameworks/CoreAudioKit.framework/Versions/A/CoreAudioKit
0x150cb000 - 0x150d0ff3 libCGXCoreImage.A.dylib ??? (???) <375e0cdb64b043378dbf637992bbfeb0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
0x15199000 - 0x15199ffe com.apple.JavaPluginCocoa 12.2.0 (12.2.0) <b08d1285182ffcbaedd747d17fdaeefd> /Library/Internet Plug-Ins/JavaPluginCocoa.bundle/Contents/MacOS/JavaPluginCocoa
0x151e0000 - 0x151e6ffd com.apple.JavaVM 12.2.0 (12.2.0) <9ad39149cc7ecc91da3e93df7f61d315> /System/Library/Frameworks/JavaVM.framework/Versions/A/JavaVM
0x174b4000 - 0x174b7fff com.apple.audio.AudioIPCPlugIn 1.0.5 (1.0.5) <e7424df9b53076d04045fb2e0132b2d0> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
0x17768000 - 0x17d71fdf +com.macromedia.Flash Player.plugin 9.0.151 (1.0.4f60) <f43004ffc4944f26af228334f2cda80b> /Library/Internet Plug-Ins/Flash Player.plugin/Contents/MacOS/Flash Player
0x1ad89000 - 0x1ad8aff3 ATSHI.dylib ??? (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
0x1ae16000 - 0x1ae1cfff com.apple.URLMount.AFPPlugin 3.1.1 (3.1.1) <77607fdc65be1505a4f972f37bcda4cf> /System/Library/Filesystems/URLMount/afp.URLMounter/Contents/MacOS/afp
0x1af5c000 - 0x1af9bfff com.apple.AppleShareClientCore 1.6.2 (1.6.2) <fd00593321701e12c8e8cd503a2a77f6> /System/Library/Frameworks/AppleShareClientCore.framework/Versions/A/AppleShare ClientCore
0x1b624000 - 0x1b629fff com.apple.audio.AppleHDAHALPlugIn 1.6.2 (1.6.2a37) /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x1b917000 - 0x1b917ffd liblangid.dylib ??? (???) <d1bba9ec9142b4eb33db9c24d504ac63> /usr/lib/liblangid.dylib
0x1c69e000 - 0x1c6a8ffc com.apple.framework.AppleTalk 1.2.0 (???) <03c9e04989b83129f00aecca0cb03fde> /System/Library/Frameworks/AppleTalk.framework/Versions/A/AppleTalk
0x1c7d8000 - 0x1c7daffe com.apple.AutomatorCMM 1.1 (160) <650079fd95a57e8131e79409a00b2aed> /System/Library/Contextual Menu Items/AutomatorCMM.plugin/Contents/MacOS/AutomatorCMM
0x1c7e0000 - 0x1c7e1ffd com.apple.BluetoothMenu 2.1.3 (2.1.3f8) /System/Library/Contextual Menu Items/BluetoothContextualMenu.plugin/Contents/MacOS/BluetoothContextualMenu
0x1c7e6000 - 0x1c7e8fff com.apple.BezelServicesFW 1.4.925 (1.4.925) /System/Library/PrivateFrameworks/BezelServices.framework/Versions/A/BezelServi ces
0x1c7ef000 - 0x1c7f0fff +com.vmware.FusionVMDKPlugIn ??? (0.0.1d2) /Library/Contextual Menu Items/FusionVMDKPlugIn.plugin/Contents/MacOS/FusionVMDKPlugIn
0x1c824000 - 0x1c829fff com.apple.FolderActionsMenu 1.3.2 (1.3.2) <d7aa79798607f865bd48718e2acd6e2b> /System/Library/Contextual Menu Items/FolderActionsMenu.plugin/Contents/MacOS/FolderActionsMenu
0x1c8a0000 - 0x1c8aaffe com.apple.URLMount 3.1.1 (3.1.1) <b4018e683fad4259ee78070e91f35029> /System/Library/PrivateFrameworks/URLMount.framework/URLMount
0x1d900000 - 0x1d90efeb libSimplifiedChineseConverter.dylib ??? (???) <ec9a1c1949952acb83d09a0320ba2df1> /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
0x2166c000 - 0x2167efff libTraditionalChineseConverter.dylib ??? (???) <086a18ff56a7d80d4446b979a18a4f64> /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
0x24d87000 - 0x24d8dfc7 +com.Adobe.print.AdobePDF8.pde AdobePDF 8.0.0 (8.0.0) /Library/Printers/PPD Plugins/AdobePDFPDE800.plugin/Contents/MacOS/AdobePDFPDE800
0x25885000 - 0x258affff com.apple.audio.SoundManager.Components 3.9.3 (3.9.3) /System/Library/Components/SoundManagerComponents.component/Contents/MacOS/Soun dManagerComponents
0x258b5000 - 0x258f0fff com.apple.QuickTimeFireWireDV.component 7.5.5 (990.7) /System/Library/QuickTime/QuickTimeFireWireDV.component/Contents/MacOS/QuickTim eFireWireDV
0x25d9c000 - 0x25ec3feb libmecab.1.0.0.dylib ??? (???) <d42fb7fb40a58840dd30e4364635c245> /usr/lib/libmecab.1.0.0.dylib
0x2d14f000 - 0x2d184fff com.apple.print.framework.Print.Private 5.5.6 (237.14) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/Current/Plugins/PrintCocoaUI.bundle/Contents/MacOS/PrintCocoaUI
0x2d19d000 - 0x2d1c5fff com.apple.print.PrintingCocoaPDEs 5.5.6 (237.14) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Plugins/PrintingCocoaPDEs.bundle/Contents/MacOS/PrintingCocoaPDEs
0x2d300000 - 0x2d31ffef +com.hp.print.cups.pde.photosmart 2.3.2 (2.3.2f01) /Library/Printers/hp/cups/Photosmart.driver/Contents/PlugIns/PDE.plugin/Content s/MacOS/PDE
0x2d345000 - 0x2d362fff +com.hp.print.HPSmartPrint 3.4.1 (3.4.1f01) /Library/Frameworks/HPSmartPrint.framework/Versions/A/HPSmartPrint
0x2d3a1000 - 0x2d40ffff +com.hp.print.cups.settings.photosmart 2.3.2 (2.3.2f01) /Library/Printers/hp/cups/Photosmart.driver/Contents/PlugIns/PDE.plugin/Content s/Resources/HPPrintSettings.bundle/Contents/MacOS/HPPrintSettings
0x2d44d000 - 0x2d6cdfef +libhputils.dylib ??? (???) /Library/Printers/hp/cups/Photosmart.driver/Contents/lib/libhputils.dylib
0x2d861000 - 0x2d87dfe7 libPDFRIP.A.dylib ??? (???) <bf4ccb6e46bd2d18896a752e0e2f94b8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libPDFRIP.A.dylib
0x2fc1c000 - 0x2fc8fff7 com.apple.Bluetooth 2.1.3 (2.1.3f8) <1e2732edbd0f2c1db1ce5ecf06aa8192> /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
0x70000000 - 0x700e6ff2 com.apple.audio.units.Components 1.5.2 (1.5.2) /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
0x8fe00000 - 0x8fe2db43 dyld 97.1 (???) <100d362e03410f181a34e04e94189ae5> /usr/lib/dyld
0x90003000 - 0x90003ffd com.apple.Accelerate.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x90004000 - 0x90004fff com.apple.Carbon 136 (136) <ec1d4184925e652dbe1b9200a5a552ec> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x90005000 - 0x9000bfff com.apple.print.framework.Print 218.0.2 (220.1) <2979f3be4e7e8adc875bf21658e9be94> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
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0xeab00000 - 0xeab0ffff libConverter.dylib ??? (???) /System/Library/Printers/Libraries/libConverter.dylib
0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylibi haven't really used the other user (guest) account much - don't remember it crashing on there.
i opened my hd/library/internet plug ins folder, but can't seem to find the version of the pdf viewer. it just says AdobePDFViewer.plugin...didn't see any additional info when i did command+i.
i'm thinking a trip to the genius bar is in order. i just started using my webcam and found that the other person's video is blurry and ends up w/ little garbled (moving) pixels randomly. bah. humbug.
thanks for all of your help so far. and...happy new year!
(i keep forgetting that i posted this help topic on here...lol) -
GroupWise POA Agent stopping several times a week.
We have two servers Suse Linux 11.1 64/OES11 with services GroupWise 8.0.2, (POA, MTA and GWIA), we have two post offices, one with 300 and another with 500 users.
When this service was running GroupWise on Netware 6.5, worked perfectly. After migrating to Suse Linux / OES, got a problem with the POA agents, stopping several times a week.
Initially imagined it could be the version of linux suse 10.4 with OES2.3, did a fresh install on two new servers with 11.1 suse linux 64 and OES11, but the problem remains unsolved.
Anyone know if Novell has already found the solution for this problem, because I have a friend with the same problem in your company and is using the GroupWise 2012.We are having a similar issue (GroupWise POA Agent stopping several times a week). SLES 11 SP1, OES 11, GW build 8.0.3-103395. Output from "dmesg | grep gwpoa" follows:
[220462.269659] gwpoa[43225]: segfault at 0 ip (null) sp 00000000f296877c error 14
[220462.269662] gwpoa[60126]: segfault at 0 ip (null) sp 00000000f0ef977c error 14 in gwpoa[8048000+11e000] in gwpoa[8048000+11e000]
[966980.635533] gwpoa[14401]: segfault at 45 ip 0000000000000045 sp 00000000ef1f985c error 14 in gwpoa[8048000+11e000] -
MacBook crashes several times a day
Hello,
My MacBook crashes several times a day. It usually happens when the screensaver is on. Once it has crashed, it displays multicolored twinkling lines and it does not respond to anything but the power button to switch it off.
I checked every log file in Console.app and did not find anything logged.
So I had it repaired, just got it back (they changed the motherboard) but it still crashes.
Before I bring it back, again (and they change the motherboard, again ?), anyone has any idea on what could be the real reason of these crashes ?
Here is a picture of what I get when it crashes :
http://www.twitpic.com/729bk
Regards,
Ben.Ah, so the "multicolored twinkling lines" display is a prominent point you do have showing up. An appointment with that evidence in hand is necessary.
There is an advantage to running the Apple Hardware Test prior to going in, so that you can report the results. Any report at all by the Test indicates a flaw or failure of some sort, and is likely to result in immediate action of some sort by Apple. Without the Test results, you usually must rely upon duplicating the problem, or at least the symptom, which at least you now have with your photo.
Hopefully, you have backed up any saved data that is important to you. Backing up the OS is not important, as it will be replaced if the logic board, video component, or even the entire unit, is replaced.
I know it's a lot to ask in these times, but if you don't have one, it might be worth it to get portable (2.5-inch) USB storage for back-up. I got a good one with lots more space than my MacBook has (so I can back up everything at once) at Costco under $100, and I'm sure you can find the same most anywhere.
If set up correctly, a USB backup can be used to boot an Intel-based Mac, which can be very useful for diagnostic purposes, as booting from it will quickly differentiate a hardware-based from software-based issue. Good luck.
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