Microsoft Word Office 2011 crashes after upgrade to OSX 10.10.3

Hi
Microsoft Office 2011 crahses at opening after I upgraded to OSX 10/10.3, I installed the latest version of Office, but get this message when it crahses:
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2015-04-12 07:46:15 +0000
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 14.4.8.150116
Crashed Module Name: MicrosoftMenuLibrary
Crashed Module Version: 14.4.8.150116
Crashed Module Offset: 0x00007165
Blame Module Name: MicrosoftMenuLibrary
Blame Module Version: 14.4.8.150116
Blame Module Offset: 0x00007165
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 0
The first message I got referred to the Font Library, so I removed duplicate fonts and removed the Microsoft folder from Library > Application Support based on a thread I read elsewhere.
Can anyone helo?

Uninstall Office for Mac 2011, and then reinstall it. Apply the latest Office 14.4.8 update. Use Disk Utility to verify/repair permissions on your boot drive. Revisit any duplicate fonts in Font Book. Reboot Mac into Safe Boot mode to rebuild system font cache.

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Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXCBADACCESS
Date/Time: 2010-07-23 20:37:36 +0530
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 12.2.5.100505
Crashed Module Name: libTrueTypeScaler.dylib
Crashed Module Version: unknown
Crashed Module Offset: 0x00009bd5
Blame Module Name: libTrueTypeScaler.dylib
Blame Module Version: unknown
Blame Module Offset: 0x00009bd5
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
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Operating System: Mac OS X 10.6.4 (Build 10F569)
CPU: Intel Core Duo, Number: 2, Speed: 2147 MHz
gestaltPhysicalRAMSize err = 0, result = 2047 MB
gestaltSystemVersion err = 0, result = 0x1064
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1 2.26 GHz Intel Core 2 Duo CPU: 2 cores
8 GB RAM
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NVIDIA GeForce 9400M - VRAM: 256 MB
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FUJITSU MJA2160BH FFS G1 disk0 : (160,04 GB)
EFI (disk0s1) <not mounted>: 209,7 MB
Macintosh HD (disk0s2) / [Startup]: 159,18 GB (26 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-ST DVDRW GS23N
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Apple Internal Memory Card Reader
Iomega Iomega 500,11 GB
EFI (disk1s1) <not mounted>: 209,7 MB
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Apple Inc. Built-in iSight
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Gatekeeper:
Mac App Store and identified developers
Kernel Extensions:
[not loaded] com.FTDI.driver.FTDIUSBSerialDriver (2.2.18 - SDK 10.6) Support
[not loaded] com.caiaq.driver.NIUSBGuitarRigMobileDriver (2.4.23) Support
[not loaded] com.caiaq.driver.NIUSBHardwareDriver (2.4.23) Support
[loaded] com.fortinet.fct.kext.avkern (1.0.1 - SDK 10.7) Support
[not loaded] com.fortinet.fct.kext.fctapnke (1 - SDK 10.7) Support
[loaded] com.fortinet.fct.kext.fctwfnke (1.0 - SDK 10.7) Support
[not loaded] com.fortinet.kext.fctrouternke (1 - SDK 10.7) Support
[not loaded] nl.bjaelectronics.driver.PL2303 (1.0.0d1) Support
[loaded] org.virtualbox.kext.VBoxDrv (4.2.12) Support
[not loaded] org.virtualbox.kext.VBoxNetAdp (4.2.12) Support
[not loaded] org.virtualbox.kext.VBoxNetFlt (4.2.12) Support
[loaded] org.virtualbox.kext.VBoxUSB (4.2.12) Support
Startup Items:
ChmodBPF: Path: /Library/StartupItems/ChmodBPF
HWNetMgr: Path: /Library/StartupItems/HWNetMgr
HWPortDetect: Path: /Library/StartupItems/HWPortDetect
M-Audio Firmware Loader: Path: /Library/StartupItems/M-Audio Firmware Loader
StartOuc: Path: /Library/StartupItems/StartOuc
VirtualBox: Path: /Library/StartupItems/VirtualBox
wpa_supplicant_srv: Path: /Library/StartupItems/wpa_supplicant_srv
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.fortinet.forticlient.appfw.plist Support
[running] com.fortinet.forticlient.epctrl.plist Support
[running] com.fortinet.forticlient.fmon.plist Support
[running] com.fortinet.forticlient.servctl.plist Support
[loaded] com.fortinet.forticlient.vpn.plist Support
[running] com.fortinet.forticlient.wf.plist Support
[not loaded] com.teamviewer.teamviewer_service.plist Support
[loaded] org.macosforge.xquartz.privileged_startx.plist Support
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[not loaded] com.teamviewer.teamviewer.plist Support
[not loaded] com.teamviewer.teamviewer_desktop.plist Support
[loaded] org.macosforge.xquartz.startx.plist Support
User Launch Agents:
[failed] com.adobe.ARM.[...].plist Support
[running] com.spotify.webhelper.plist Support
[not loaded] org.virtualbox.vboxwebsrv.plist Support
User Login Items:
FIREBOX Control
iTunesHelper
Dropbox
Emil
NIHardwareAgent
FortiClientAgent
Internet Plug-ins:
FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.06 - SDK 10.6 Support
Flash Player: Version: 14.0.0.145 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
CitrixICAClientPlugIn: Version: 11.1.0 Support
Silverlight: Version: 4.1.10329.0 Support
iPhotoPhotocast: Version: 7.0
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BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes:
Citrix online plug-in Support
Flash Player Support
Native Instruments USB Audio Support
Time Machine:
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 148.25 GB Disk used: 124.04 GB
Destinations:
IOMEGA [Local] (Last used)
Total size: 0 B
Total number of backups: (null)
Size of backup disk: Too small
Backup size 0 B < (Disk used 124.04 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
      8% mds_stores
      4% com.apple.WebKit.WebContent
      2% Safari
      1% WindowServer
      1% diskimages-helper
Top Processes by Memory:
190 MB mds_stores
106 MB com.apple.WebKit.WebContent
98 MB Safari
90 MB com.apple.IconServicesAgent
82 MB Dropbox
Virtual Memory Information:
4.64 GB Free RAM
1.52 GB Active RAM
947 MB Inactive RAM
684 MB Wired RAM
1.20 GB Page-ins
0 B Page-outs

Hi, thanks for the reply. I deleted some of the old stuff that showed up on the report (have removed virtual box long ago but some residual files were apparently left). It didn't help though. Will remove forticlient too as a test.
Meanwhile here's the new etre-check and crash report:
last crash:
Anonymous UUID:       xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
Sat Jul 26 13:21:42 2014
panic(cpu 1 caller 0xffffff801a2dc24e): Kernel trap at 0xffffff801a5e2e49, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xffffef811ca9bea0, CR3: 0x000000004274c000, CR4: 0x0000000000000660
RAX: 0x0000000000000100, RBX: 0xffffff802dd897b0, RCX: 0x00000000e7b76fff, RDX: 0x0000000018489000
RSP: 0xffffff811ca9be00, RBP: 0xffffff811ca9be00, RSI: 0xffffff8115e0d068, RDI: 0xffffef811ca9be80
R8: 0xffffff8115d9d078, R9: 0xffffff8115e0d068, R10: 0xffffff811ca9bb90, R11: 0x0000000000000246
R12: 0x0000000000000000, R13: 0xffffff801a7693d1, R14: 0xffffef811ca9be80, R15: 0x0000000000000000
RFL: 0x0000000000010282, RIP: 0xffffff801a5e2e49, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffef811ca9bea0, Error code: 0x0000000000000000, Fault CPU: 0x1
Backtrace (CPU 1), Frame : Return Address
0xffffff811ca9ba90 : 0xffffff801a222f79
0xffffff811ca9bb10 : 0xffffff801a2dc24e
0xffffff811ca9bce0 : 0xffffff801a2f3746
0xffffff811ca9bd00 : 0xffffff801a5e2e49
0xffffff811ca9be00 : 0xffffff801a5f6733
0xffffff811ca9be60 : 0xffffff801a5f20be
0xffffff811ca9bf00 : 0xffffff801a5f1ecf
0xffffff811ca9bf60 : 0xffffff801a640777
0xffffff811ca9bfb0 : 0xffffff801a2f3c38
BSD process name corresponding to current thread: dbfseventsd
Mac OS version:
13E28
Kernel version:
Darwin Kernel Version 13.3.0: Tue Jun 3 21:27:35 PDT 2014; root:xnu-2422.110.17~1/RELEASE_X86_64
Kernel UUID: BBFADD17-672B-35A2-9B7F-E4B12213E4B8
Kernel slide:     0x000000001a000000
Kernel text base: 0xffffff801a200000
System model name: MacBookPro5,5 (Mac-F2268AC8)
System uptime in nanoseconds: 3901629665348
last loaded kext at 3718616795316: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f9c773000, size 49152)
last unloaded kext at 3844885002402: com.apple.driver.AppleUSBCDC 4.2.1b5 (addr 0xffffff7f9c658000, size 16384)
loaded kexts:
com.fortinet.fct.kext.avkern 1.0.1
com.fortinet.fct.kext.fctwfnke 1.0
org.virtualbox.kext.VBoxUSB 4.2.12
org.virtualbox.kext.VBoxDrv 4.2.12
com.apple.filesystems.smbfs 2.0.2
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.14.28
com.apple.iokit.IOBluetoothSerialManager 4.2.6f1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 2.6.3f4
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleMikeyDriver 2.6.3f4
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.6f1
com.apple.GeForceTesla 8.2.4
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleMCCSControl 1.2.5
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleIRController 325.7
com.apple.driver.AppleUSBCardReader 3.4.1
com.apple.iokit.SCSITaskUserClient 3.6.6
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.0
com.apple.driver.AppleUSBHub 683.4.0
com.apple.driver.AppleFWOHCI 5.0.2
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleAHCIPort 3.0.5
com.apple.nvenet 2.0.21
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleUSBOHCI 656.4.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
com.apple.kext.triggers 1.0
com.apple.AppleGraphicsDeviceControl 3.6.22
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.6.3f4
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleHDAController 2.6.3f4
com.apple.iokit.IOHDAFamily 2.6.3f4
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.7.1d6
com.apple.iokit.IOSurface 91.1
com.apple.iokit.IOBluetoothFamily 4.2.6f1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.6f1
com.apple.nvidia.classic.NVDANV50HalTesla 8.2.4
com.apple.driver.AppleSMBusController 1.0.12d1
com.apple.nvidia.classic.NVDAResmanTesla 8.2.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.AppleUSBMultitouch 240.9
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.6
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IO80211Family 640.36
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 683.4.0
com.apple.driver.NVSMU 2.2.9
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: MacBookPro5,5, BootROM MBP55.00AC.B03, 2 processors, Intel Core 2 Duo, 2.26 GHz, 8 GB, SMC 1.47f2
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x029E, 0x434D5341344758334D314131333333433920
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x029E, 0x434D5341344758334D314131333333433920
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.6f1 14216, 3 services, 23 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: FUJITSU MJA2160BH FFS G1, 160,04 GB
Serial ATA Device: HL-DT-ST DVDRW GS23N
USB Device: Internal Memory Card Reader
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Iomega
USB Device: Built-in iSight
USB Device: Apple Internal Keyboard / Trackpad
USB Device: IR Receiver
Thunderbolt Bus:
new etre check:
EtreCheck version: 1.9.12 (48)
Report generated 26 juli 2014 13:24:10 CEST
Hardware Information:
MacBook Pro (13-inch, Mid 2009) (Verified)
MacBook Pro - model: MacBookPro5,5
1 2.26 GHz Intel Core 2 Duo CPU: 2 cores
8 GB RAM
Video Information:
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1280 x 800
System Software:
OS X 10.9.4 (13E28) - Uptime: 0 days 0:3:27
Disk Information:
FUJITSU MJA2160BH FFS G1 disk0 : (160,04 GB)
EFI (disk0s1) <not mounted>: 209,7 MB
Macintosh HD (disk0s2) / [Startup]: 159,18 GB (26,73 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-ST DVDRW GS23N
USB Information:
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Iomega Iomega 500,11 GB
EFI (disk1s1) <not mounted>: 209,7 MB
IOMEGA (disk1s2) /Volumes/IOMEGA: 499,76 GB (498,79 GB free)
Apple Inc. Built-in iSight
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Gatekeeper:
Mac App Store and identified developers
Kernel Extensions:
[not loaded] com.FTDI.driver.FTDIUSBSerialDriver (2.2.18 - SDK 10.6) Support
[not loaded] com.caiaq.driver.NIUSBGuitarRigMobileDriver (2.4.23) Support
[not loaded] com.caiaq.driver.NIUSBHardwareDriver (2.4.23) Support
[loaded] com.fortinet.fct.kext.avkern (1.0.1 - SDK 10.7) Support
[not loaded] com.fortinet.fct.kext.fctapnke (1 - SDK 10.7) Support
[loaded] com.fortinet.fct.kext.fctwfnke (1.0 - SDK 10.7) Support
[not loaded] com.fortinet.kext.fctrouternke (1 - SDK 10.7) Support
[not loaded] nl.bjaelectronics.driver.PL2303 (1.0.0d1) Support
Startup Items:
ChmodBPF: Path: /Library/StartupItems/ChmodBPF
HWNetMgr: Path: /Library/StartupItems/HWNetMgr
HWPortDetect: Path: /Library/StartupItems/HWPortDetect
StartOuc: Path: /Library/StartupItems/StartOuc
wpa_supplicant_srv: Path: /Library/StartupItems/wpa_supplicant_srv
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.fortinet.forticlient.appfw.plist Support
[running] com.fortinet.forticlient.epctrl.plist Support
[running] com.fortinet.forticlient.fmon.plist Support
[running] com.fortinet.forticlient.servctl.plist Support
[loaded] com.fortinet.forticlient.vpn.plist Support
[running] com.fortinet.forticlient.wf.plist Support
[loaded] org.macosforge.xquartz.privileged_startx.plist Support
Launch Agents:
[loaded] org.macosforge.xquartz.startx.plist Support
User Launch Agents:
[running] com.spotify.webhelper.plist Support
User Login Items:
Dropbox
Emil
NIHardwareAgent
FortiClientAgent
Internet Plug-ins:
FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.06 - SDK 10.6 Support
Flash Player: Version: 14.0.0.145 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
CitrixICAClientPlugIn: Version: 11.1.0 Support
Silverlight: Version: 4.1.10329.0 Support
iPhotoPhotocast: Version: 7.0
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes:
Citrix online plug-in Support
Flash Player Support
Native Instruments USB Audio Support
Time Machine:
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 148.25 GB Disk used: 123.36 GB
Destinations:
IOMEGA [Local] (Last used)
Total size: 0 B
Total number of backups: (null)
Size of backup disk: Too small
Backup size 0 B < (Disk used 123.36 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
      4% mds
      4% WindowServer
      3% Mail
      3% backupd
      1% mdworker
Top Processes by Memory:
98 MB com.apple.IconServicesAgent
82 MB Dropbox
74 MB Mail
41 MB WindowServer
41 MB Dock
Virtual Memory Information:
5.66 GB Free RAM
1.17 GB Active RAM
346 MB Inactive RAM
603 MB Wired RAM
318 MB Page-ins
0 B Page-outs

Curve crashes after upgrade to OS 4.5.0.81

Curve crashes after upgrade to OS 4.5.0.81
Ever since I upgraded to the T-Mobile handheld OS 4.5.0.81, my Curve crashes several times a day down to a black screen. I can't power back up on battery -- I have to plug in to an AC source, then power back up.
Hourglass remains on for quite some time to boot up, then I get a message about verifying security settings.
Curve usually crashes when I'm on a call, although now it seems to be happening when I'm using any of the phone setting menus.
I've already tried 1) freeing up memory on the SIM card by deleting pictures 2) doing a clean install of the handheld software using Desktop Manager.
It's still crashing. My BlackBerry is two months out of warranty (of course!). T-Mobile says I have to buy a new phone. I think it's a software issue (I've used the phone with no problems between 3/1/2008 and 4/4/2009).
Any help/insight would be appreciated.
Message Edited by wrdywmn on 05-11-2009 07:34 PM
Solved!
Go to Solution.

Below there is an excerpt from page to link I provided above:
What If I Want To Downgrade?
Forum member 'bfrye' made a good guide: Here is a quick install guide to your blackberry. This should easily cover reinstallation of OS and reverting back to previous OS version as well.
1. Download the version of OS you want to install from your carrier's website.
2. Extract or install the files from the previous step. They will automatically install into the correct location. This location will be C:\Program Files\Common Files\Research in Motion\Shared\Loader Files. Under this directory you will see directories with the model number of your device (if you installed the correct files) followed by a version number. Under these directories will be a host of .alx and .cod files. Do not modify or delete these files. They are needed to install the new OS.
3. Assume the BlackBerry Handheld Manager is installed, when you plug your device in, a popup will appear and ask if you want to upgrade your device. Choose upgrade and follow the steps given by the Application Loader. If you have any 3rd party applications you would like to keep, locate and select them at this time to avoid having to reload them after the new OS is installed.
4. This will also be the time the apploader will ask if you want to erase all data and reload or backup and restore the data on your device. Choose your preference and continue.
5. Typically a complete OS reload with backup and restore can take anywhere from 5-15 minutes depending on the amount of data on your device to restore.
6. The apploader will inform you when the process is complete. After this, the device will automatically reset itself (sometime this will take longer than a normal reboot) and once completed and on, your device will be upgraded and ready to go.
Now if you wish to downgrade your device to a previous version, many of the above steps will apply.
First, you will have to remove the newer OS from your PC. Do this by going to add/remove programs in the control panel and removing the software for the new BB OS. Make sure desktop manager is not running when you do this. After complete, restart the Desktop Manager.
When you plug in your device, if everything went well, the Desktop Manager should tell you that your PC has an older version of desktop tools than is installed on the device. It will give you an option to keep the version on your BlackBerry or downgrade to the version on your PC. You will want to select downgrade and let apploader do the work.
Should this method fail, you will have to download the file javaloader.exe from the internet. Place it in a common directory (I usually put mine in the Loader Files directory for easy access. From the directory you have javaloader.exe installed in type "javaloader -usb wipe". This will completely erase all data and applications from your devie. Now navigate to C:\Program Files\Common Files\Research in Motion\AppLoader and delete the file vendor.xml. Now plug in your device and install the new OS from scratch. Open apploader and select the USB port as your connection. It will then bring to you to the main apploader screen and all the OS packages will be listed with status as Install.
If you have question beyond the scope of this document please feel free to post them. However I suggest reading and rereading these steps to ensure you have tried the most basic and tried steps to load or reload your OS. Have fun and enjoy!
Have you done all steps described ?
if your issue solved set "Solution" mark at the relevant post

How do I shut down Microsoft Database Daemon SyncServicesAgent - Installer wants it shut down in order to proceed with the installation of Microsoft MAC Office 2011. I cannot find the offending application anywhere. Why this stupid obstacle?

How do I shut down Microsoft Database Daemon SyncServicesAgent - Installer wants it shut down in order to proceed with the installation of Microsoft MAC Office 2011.

open activity monitor (applications>utilities) and quit all the ms office files running in there

5 crashes after upgrade to ios my address book immediately and I can not access emails, because the password is wrong and when I go to mail settings crashes the application immediately from

5 crashes after upgrade to ios my address book immediately and I can not access emails, because the password is wrong and when I go to mail settings crashes the application immediately from

Same issue also. Occurring both on my iPad 2 and iPhone 4 after upgrading to ios 5
By the way, Mattban and Sancasslano, are either of you also experiencing any of the following issues:
* Problems with Contacts either crashing or listing no names
* Problems with turning iCloud on or off for application under Settings->iCloud... On both mine I just get a pop up saying that iCloud is being turned off but Contacts then just locks up.
* General problems when trying to synch applications on the iPad or iPhone over iCloud?
I am wondering if all these issues are in someway related to and whether it is worth trying to turn off iCloud somehow, though I cannot work out how this can be done once set up.

IPad Air crashes after upgrade to IOS8.02

ipad air is crashing after upgrade to IOS 8.02. The apps crash leads to restarting of the iPad. Is this a software issue or hardware?
the apps that I use are Facebook,you Tube, chrome and LinkedIn.

Try some basic troubleshooting:
(A) Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
(B) Try reset all settings
Settings>General>Reset>Reset All Settings
(C) Setup as new (data will be lost if you do not have backup)
Settings>General>Reset>Erase all content and settings

My Aperture crash after upgrade to 3.4. Pls help !

My Aperture crash after upgrade to 3.4. Pls help!

Removing the plist "fixed" my problems too.
Any idea what specifically in the plist is causing the problem?
That depends. I have not seen your crash log.
The problem is, that the current Aperture installer is buggy. Depending on the Aperture version you are upgrading from, some frameworks may not be installed correctly. The installer erraniously assumes they are already installed. That is why the suggested fix is to reinstall from an early version, so the installer is forced to install everything new.
Your plist contains your webaccounts, recent files, the layout of the Gui. If one of these settings prompts Aperture to use ine of the missing frameworks, it will crash. For most people here it is the Facebook setting. Removing the preferences makes Aperture forget that you have a Facebook account. If you add that account again, Aperture probably will crash again.
Reagrds
Léonie

Many of my Apps are now crashing after upgrading my iPad 1 to OS 5. What's up?

Many of my Apps are now crashing after upgrading my iPad 1 to OS 5. What's up?

Free memory. You are probably getting crashes becasue you have too much stuff floating sround in memory. Double tap the home button to see the task bar. Touch and hold any of those icons until they jiggle, then delete them all by touching the minus sign.
Do this every day, or more oftern if needed to keep the system freed up. If you are using safari a lot, make sure to fully close some of the windows by touch the x on the tabs. Each window uses some active memory.
From time to time, do a full reboot by holding the sleep and home button until the apple logo appears. Ignore the red slider. This also frees up some system resources.
The iOS system is supposed to do this for you, but since the intro of ios 5 there are a fair number of folks crashing.

Microsoft Word Office 2011 crashes after upgrade to OSX 10.10.3

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