Microsoft word proofing tools and privacy
Hi,
I have a question about privacy... Just recently I was typing in a word document. And then just this morning, when I was working in another word document, a window popped up. It said something about proofing tools and "help us improve," and
it contained a snippet of something I had been typing the other day. It said it was asking for permission to send this text to Microsoft and improve the tool, and that I could delete any part of text that I didn't want to be sent. I just clicked X and exited
. I'm worried, though. I have used Word for many years and I've never seen this before.
Is this something that is supposed to happen to everyone from time to time? Or was it a virus or fake message of some kind? Does this affect my privacy in any way? I'm just very surprised that it even contained something I had written a few days
ago.
Sorry, I'm far from computer savvy and I'd be so glad if someone could help me answer this question and resolve my worries.
Hi,
As per your description, I think it should be the Help Improve Proofing Tools
feature.
The Help Improve Proofing Tools feature collects data about your use of the Proofing Tools and sends it to Microsoft, such as accepting or rejecting spelling or grammar checker suggestions, changing proofing tool settings, or additions to
the custom dictionary.
Before any data is sent to Microsoft, a dialog box appears to ask your permission. At that time, you can delete some or all of the entries before the information is sent.
At Microsoft, we're working hard to protect your privacy, we only use this information solely to improve our products, not to identify users. If you are concerned that a report might contain personal or confidential information, do not send the report.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.
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Process: LaunchCFMApp [1216]
Path: /Applications/Microsoft Office 2004/Microsoft Word
Identifier: com.microsoft.Word
Version: 11.6.1 (11.6.1 (100831), © 2004 Microsoft Corporation. All rights reserved.)
Code Type: PPC (Translated)
Parent Process: launchd [87]
Date/Time: 2012-02-12 20:49:25.114 -0600
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 113484 sec
Crashes Since Last Report: 30
Per-App Crashes Since Last Report: 10
Anonymous UUID: B005CBEE-0069-4DF2-9D95-EDDAF8370D04
Exception Type: EXC_CRASH (SIGTRAP)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x80238236 __pthread_kill + 10
1 libSystem.B.dylib 0x80237ad7 pthread_kill + 95
2 LaunchCFMApp 0xb80bfb30 0xb8000000 + 785200
3 LaunchCFMApp 0xb80c0037 0xb8000000 + 786487
4 LaunchCFMApp 0xb80dd8e8 0xb8000000 + 907496
5 LaunchCFMApp 0xb8145397 spin_lock_wrapper + 1791
6 LaunchCFMApp 0xb801ceb7 0xb8000000 + 118455
Thread 1:
0 libSystem.B.dylib 0x80141afa mach_msg_trap + 10
1 libSystem.B.dylib 0x80142267 mach_msg + 68
2 LaunchCFMApp 0xb819440f CallPPCFunctionAtAddressInt + 206231
3 libSystem.B.dylib 0x8016f259 _pthread_start + 345
4 libSystem.B.dylib 0x8016f0de thread_start + 34
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eax: 0x00000000 ebx: 0x802fb540 ecx: 0xb7fff9ac edx: 0x80238236
edi: 0xb8211640 esi: 0x00000005 ebp: 0xb7fff9d8 esp: 0xb7fff9ac
ss: 0x0000001f efl: 0x00000286 eip: 0x80238236 cs: 0x00000007
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x8023822c
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objc[1216]: garbage collection is ON
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