Microsoft Word running VERY slowly with mid-sized document
About three days ago, Word started running very, very slowly—it seems to take letters forever to appear on the screen after I've typed them—sometimes I type even two or three words before any letters appear—I'll click somewhere on the screen and the cursor takes forever to appear. But this isn't happening in every Word doc; just one that's about 700 KB (268 pages). This isn't happening in other applications. I've worked on much larger documents in the past with no slow-down.
I'm running Word 14.4.4 on an 11" MacBook Air with OS 10.9.5.
I've restarted, repaired the disk permissions, and repaired the disk, but no dice. Closing other applications doesn't do anything; neither does making sure only one Word document is open.
Any thoughts about other things I can try?
Thanks, guys and gals.
I don't own a 7D, but I had someone send me a couple of files to test. one thing that struck me was the size of the RAW files: my 8MP 20D made 8MB files, my 12MP 5D makes 12MB files BUT the 18MP 7D files are 24MB.
So if your 30D follows the pattern of the 20D, the 7D files are three times as large as the 30D files. With your near minimum requirements set up, it may be that you just don't have the processing power for 24MB RAW files.
My set up (see below) handled the 7D files almost as well as files from my 5D, but I only had two to work with.
DLS
PS Welcome to the forum
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my macbook is running very slowly with the internet. It starts off ok and then slows down - any suggestions?, my macbook is running very slowly with the internet. It starts off ok and then slows down - any suggestions?
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MacBook Pro running very slowly, with lots of pinwheeling, especially in Safari
Here's the Etrecheck report:
Problem description:
Mac is running very slowly…especially Safari…lots of pinwheel time.
EtreCheck version: 2.1.8 (121)
Report generated March 17, 2015 5:16:05 PM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
4 GB RAM
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 299
Video Information: ℹ️
Intel HD Graphics 4000 - VRAM: 512 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.8.5 (12F45) - Time since boot: 22:59:8
Disk Information: ℹ️
APPLE HDD HTS545050A7E362 disk0 : (500.11 GB)
disk0s1 (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (438.20 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/Kaspersky Lab/KAV/Bases/Cache
[loaded] com.kaspersky.kext.kimul.44 (44) [Click for support]
[loaded] com.kaspersky.kext.mark.1.0.5 (1.0.5) [Click for support]
/System/Library/Extensions
[loaded] com.kaspersky.kext.klif (3.0.4d41) [Click for support]
[loaded] com.kaspersky.nke (1.6.4d15) [Click for support]
Problem System Launch Agents: ℹ️
[failed] com.apple.accountsd.plist [Click for details]
[failed] com.apple.coreservices.appleid.authentication.plist [Click for details]
[failed] com.apple.pbs.plist [Click for details]
[failed] com.apple.printtool.agent.plist [Click for details]
Problem System Launch Daemons: ℹ️
[failed] com.apple.wdhelper.plist [Click for details]
Launch Agents: ℹ️
[running] com.kaspersky.kav.gui.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.kaspersky.kav.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
User Login Items: ℹ️
iTunesHelper UNKNOWN Hidden (missing value)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Dropbox Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 6.1 [Click for support]
OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]
Flip4Mac WMV Plugin: Version: 2.3.4.1 [Click for support]
AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
QuickTime Plugin: Version: 7.7.1
CitrixICAClientPlugIn: Version: 11.1.0 [Click for support]
iPhotoPhotocast: Version: 7.0
AdobePDFViewer: Version: 10.1.13 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 31 Check version
User internet Plug-ins: ℹ️
BrowserPlus_2.9.8: Version: 2.9.8 [Click for support]
Safari Extensions: ℹ️
AdBlock
Virtual Keyboard
URL Advisor
3rd Party Preference Panes: ℹ️
BrowserPlus [Click for support]
Citrix online plug-in [Click for support]
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
Java [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 499.25 GB Disk used: 61.05 GB
Destinations:
Macintosh HD [Local]
Total size: 500.11 GB
Total number of backups: 9
Oldest backup: 2013-09-10 23:44:06 +0000
Last backup: 2015-03-16 15:01:07 +0000
Size of backup disk: Adequate
Backup size 500.11 GB > (Disk used 61.05 GB X 3)
Top Processes by CPU: ℹ️
2% kav
1% WindowServer
0% Safari
0% WebProcess
0% kav_agent
Top Processes by Memory: ℹ️
1.10 GB Safari
558 MB WebProcess
129 MB kav
86 MB Mail
30 MB WindowServer
Virtual Memory Information: ℹ️
450 MB Free RAM
1.38 GB Active RAM
1.31 GB Inactive RAM
1.15 GB Wired RAM
4.22 GB Page-ins
4.50 GB Page-outs
Diagnostics Information: ℹ️
Mar 16, 2015, 06:13:31 PM Self test - passedWhen you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
Ical running VERY slowly with 4 years of appointments
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I'm a Mac guy since 1987. All my work is on Mac, I stopped editing on Avid and switched to Mac, I write reviews and have always loved Mac gear. My reviews have been quoted on the Mac site. Now, the guy who has an Apple tattoo is forced to look into non-Mac products. I can no longer rely on the rock solid performance that's kept me in the fold and I can't let my business be based on a unsupported software. A calendar!!! How can a calendar be this screwed up? I swear, I wrote a better calendar program in Hypercard! Apple, you've got to get your eye back on the ball before it's too late!
Message was edited by: petemay -
I am having trouble with my Mac Book Pro which I bought in August 2012. It has suddenly started running very slowly every time I try to poen something. I have completed an etrecheck report - can anyone help?
Thank you
Hardware Information:
MacBook Pro (13-inch, Mid 2012)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: 384 MB
System Software:
Mac OS X 10.7.5 (11G63b) - Uptime: 0 days 0:21:48
Disk Information:
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
disk0s1 (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (410.81 GB free)
HL-DT-ST DVDRW GS31N
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Apple, Inc. MacBook Pro
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[running] com.MyBusinessWorks.backup.plist Support
Launch Agents:
[running] com.MyBusinessWorks.status.plist Support
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist Support
User Login Items:
iTunesHelper
Dropbox
AdobeResourceSynchronizer
Internet Plug-ins:
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 Support
FlashPlayer-10.6: Version: 12.0.0.44 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.1
AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 Support
Flash Player: Version: 12.0.0.44 - SDK 10.6 Outdated! Update
AdobePDFViewer: Version: 11.0.06 - SDK 10.6 Support
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 Support
JavaAppletPlugin: Version: 14.1.0 - SDK 10.7 Mismatch! Oracle recommends Java 7 Update 55
Safari Extensions:
Slick Savings: Version: 1.0
Searchme: Version: 1.3
Amazon Shopping Assistant: Version: 1.1
Ebay Shopping Assistant: Version: 1.1
AllMyTube: Version: 5.0.0.1
Audio Plug-ins:
iSightAudio: Version: 7.7.1 - SDK 10.7
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.3 - SDK 10.7
User Internet Plug-ins:
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
3rd Party Preference Panes:
Flash Player Support
Flip4Mac WMV Support
MyBusinessWorks Support
Time Machine:
Time Machine not configured!
Top Processes by CPU:
3% WindowServer
2% MyBusinessWorksBackup
1% PluginProcess
1% mdworker
0% Microsoft PowerPoint
Top Processes by Memory:
197 MB Safari
152 MB WebProcess
131 MB Finder
131 MB mds
94 MB MyBusinessWorksBackup
Virtual Memory Information:
1.67 GB Free RAM
1.34 GB Active RAM
343 MB Inactive RAM
670 MB Wired RAM
327 MB Page-ins
0 B Page-outsIt may be running slow because your backup program, MyBusinessWork, is running: running] com.MyBusinessWorks.backup.plist.
-
MacBook Pro mid-2012 running very slowly after upgrade to Yosemite
Problem description:
MacBook Pro mid-2012 - installed Yosemite, and the system now crawls. Webpages have very delayed responses, can take 30+ seconds to react to typing or selection. I turned off FileVault, that did not appear to help. Emptied the trash, removed some obsolete fonts. Any help for what else to try would be much appreciated.
EtreCheck version: 2.0.11 (98)
Report generated November 30, 2014 at 4:10:51 PM CST
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,2
1 2.9 GHz Intel Core i7 CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000 -
Color LCD 1280 x 800
DELL 1901FP 1280 x 1024 @ 60 Hz
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 16:36:35
Disk Information: ℹ️
APPLE HDD HTS547575A9E384 disk0 : (750.16 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
disk0s2 (disk0s2) <not mounted> : 749.30 GB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Western Digital My Book 640.14 GB
S.M.A.R.T. Status: Verified
My Book (disk3s1) /Volumes/My Book : 640.13 GB (2.29 GB free)
HP Officejet J6400 series
Apple, Inc. Keyboard Hub
Apple Inc. Apple Keyboard
Toshiba External USB 3.0 2 TB
S.M.A.R.T. Status: Verified
EFI (disk2s1) <not mounted> : 210 MB
Time Machine Backups (disk2s2) /Volumes/Time Machine Backups : 2.00 TB (544.67 GB free)
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. iPhone
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Boom.app
[loaded] com.globaldelight.driver.BoomDevice (1.3 - SDK 10.9) Support
/Applications/Toast 10 Titanium/Toast Titanium.app
[not loaded] com.roxio.BluRaySupport (1.1.6) Support
[not loaded] com.roxio.TDIXController (1.7) Support
/Applications/VMware Fusion.app
[not loaded] com.vmware.kext.vmci (90.4.19) Support
[not loaded] com.vmware.kext.vmioplug.10.1.26 (10.1.26) Support
[not loaded] com.vmware.kext.vmnet (0143.58.62) Support
[not loaded] com.vmware.kext.vmx86 (0143.58.62) Support
[not loaded] com.vmware.kext.vsockets (90.4.24) Support
/System/Library/Extensions
[not loaded] com.SiliconImage.driver.Si3132r5 (1.5.16) Support
[not loaded] com.beceem.BeceemAppleWiMAXAdapter (5.2.56d16) Support
[not loaded] com.devguru.driver.DIFMCDFree (1.1.0) Support
[not loaded] com.devguru.driver.DIFMSerial (1.1.0) Support
[not loaded] com.fklt.driver (1.8.0) Support
[not loaded] com.novatelwireless.driver.3G (2.2.8) Support
[not loaded] com.novatelwireless.driver.DisableAutoInstall (1.2) Support
[not loaded] com.sierrawireless.driver.SierraDevSupport (2.0.6) Support
[not loaded] com.sierrawireless.driver.SierraFSCSupport (2.0.6) Support
[not loaded] com.wacom.kext.wacomtablet (6.1.5) Support
[loaded] zoom.us.ZoomAudioDevice (1.1 - SDK 10.8) Support
/System/Library/Extensions/NovatelWireless3G.kext/Contents/Plugins
[not loaded] com.novatelwireless.driver.3GData (2.2.8) Support
/Users/[redacted]/Downloads/Transmit.app
[not loaded] com.panic.TransmitDisk.transmitdiskfs (4.0.0 - SDK 10.6) Support
Startup Items: ℹ️
ProTec6: Path: /Library/StartupItems/ProTec6
SATARaid5Daemon: Path: /Library/StartupItems/SATARaid5Daemon
Startup items are obsolete and will not work in future versions of OS X
Problem System Launch Agents: ℹ️
[failed] com.apple.bird.plist
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.CallHistorySyncHelper.plist
[failed] com.apple.cloudd.plist
[failed] com.apple.cmfsyncagent.plist
[failed] com.apple.coreservices.appleid.authentication.plist
[failed] com.apple.EscrowSecurityAlert.plist
[failed] com.apple.icloud.fmfd.plist
[failed] com.apple.nsurlsessiond.plist
[failed] com.apple.recentsd.plist
[failed] com.apple.scopedbookmarkagent.xpc.plist
[failed] com.apple.spindump_agent.plist
[failed] com.apple.telephonyutilities.callservicesd.plist
[failed] com.apple.xpc.loginitemregisterd.plist
Problem System Launch Daemons: ℹ️
[failed] com.apple.awdd.plist
[failed] com.apple.ctkd.plist
[failed] com.apple.icloud.findmydeviced.plist
[failed] com.apple.ifdreader.plist
[failed] com.apple.installd.plist
[failed] com.apple.MobileFileIntegrity.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.nsurlsessiond.plist
[failed] com.apple.periodic-daily.plist
[failed] com.apple.softwareupdated.plist
[failed] com.apple.tccd.system.plist
[failed] com.apple.wdhelper.plist
[failed] com.apple.xpc.smd.plist
Launch Agents: ℹ️
[invalid?] com.adobe.AAM.Updater-1.0.plist Support
[failed] com.adobe.CS5ServiceManager.plist Support
[loaded] com.google.keystone.agent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[running] com.wacom.wacomtablet.plist Support
[loaded] org.macosforge.xquartz.startx.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[invalid?] com.adobe.SwitchBoard.plist Support
[loaded] com.google.keystone.daemon.plist Support
[running] com.icyblaze.iDocumentHelper.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[loaded] com.roamingclient.cell.mac.roamingclient.plist Support
[not loaded] com.sierrawireless.SierraReset.plist Support
[running] com.sierrawireless.SWoCMon.plist Support
[invalid?] com.sierrawireless.SWoCTool.plist Support
[loaded] org.macosforge.xquartz.privileged_startx.plist Support
User Launch Agents: ℹ️
[invalid?] com.adobe.AAM.Updater-1.0.plist Support
[invalid?] com.adobe.ARM.[...].plist Support
[invalid?] com.adobe.ARM.[...].plist Support
[invalid?] com.citrixonline.GoToMeeting.G2MUpdate.plist Support
[loaded] com.koingosw.MacCleanse4Helper.Reminder.plist Support
[loaded] com.koingosw.MacCleanse4Helper.TrashWatcher.plist Support
User Login Items: ℹ️
Garmin Express Service Application (/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)
Boom Application (/Applications/Boom.app)
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
VMware Fusion Helper UNKNOWN (missing value)
Reminders Application (/Applications/Reminders.app)
VMware Fusion Start Menu Application (/Applications/VMware Fusion.app/Contents/Library/VMware Fusion Start Menu.app)
Google Chrome ApplicationHidden (/Applications/Google Chrome.app)
Box Sync Application (/Applications/Box Sync.app)
Dropbox 3 Application (/Applications/Dropbox 3.app)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: Java 7 Update 60 Check version
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
WacomNetscape: Version: 1.1.0-5 Support
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 3.0.0.126 - SDK 10.8 Support
WacomSafari: Version: 1.1.0-5 Support
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 Support
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
Silverlight: Version: 5.1.20125.0 - SDK 10.6 Support
Flash Player: Version: 15.0.0.239 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
QuickTime Plugin: Version: 7.7.3
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
CANONiMAGEGATEWAYDL: Version: 3.1.0.2 Support
CouponPrinter-FireFox_v2: Version: Version 1.1.7 - SDK 10.5 Support
SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 Support
DirectorShockwave: Version: 11.6.5r635 Support
User Internet Plug-ins: ℹ️
WebEx64: Version: 1.0 - SDK 10.6 Support
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
Google Earth Web Plug-in: Version: 7.1 Support
ZoomUsPlugIn: Version: ZoomBundleVersionNumber - SDK 10.9 Support
Safari Extensions: ℹ️
Omnibar
Audio Plug-ins: ℹ️
DVCPROHDAudio: Version: 1.3.2
3rd Party Preference Panes: ℹ️
Flash Player Support
Flip4Mac WMV Support
Java Support
MacFUSE Support
NTFS-3G Support
Tuxera NTFS Support
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Destinations:
Time Machine Backups [Local]
Total size: 2.00 TB
Total number of backups: 64
Oldest backup: 2013-11-30 08:18:51 +0000
Last backup: 2014-11-30 05:20:09 +0000
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 0 B X 3)
Top Processes by CPU: ℹ️
66% backupd
22% mtmfs
9% Box Sync
3% WindowServer
3% iTunes
Top Processes by Memory: ℹ️
735 MB backupd
129 MB Google Chrome
86 MB mds_stores
77 MB iTunes
69 MB firefox
Virtual Memory Information: ℹ️
28 MB Free RAM
1.65 GB Active RAM
1.64 GB Inactive RAM
1.28 GB Wired RAM
22.18 GB Page-ins
204 MB Page-outsMy apologies - this post was duplicated inadvertently. Please use: MacBook Pro mid-2012 running very slowly after upgrade to Yosemite
Thanks! -
I upgraded my mid 2007 IMac to Yosemite and it has been running very slowly since then. I have 3GB of ram. Has this been a problem for anyone else?
Your iMac year and model is low on RAM.
3 GBs is really not enough RAM to operate your Mac under OS X Yosemite OR Mavericks smoothly and efficiently.
New Macs now ship with 8 GBs of RAM as minimum, base installed amount of RAM.
Your Mac model can take a maximum amount of 6 GBs of RAM.
I strongly recommend purchasing and installing the necessary RAM amount to meet the 6 GB RAM total.
If you live in the U.S. , Correct, compatible and reliable Mac RAM can be purchased from online Mac RAM sources Crucial memory or OWC (macsales.com).
OWC (macsales.com) has the proper RAM module or kit needed to get your Mac to the 6 GB RAM total limit.
http://eshop.macsales.com/item/Other%20World%20Computing/5300DDR2S6GP/
RAM is user installable and is, relatively, easy to install be newbie and novice Mac users.
http://eshop.macsales.com/installvideos/imac_mid_2007_mem_h/
Good Luck! -
My macbook pro is running very slow with some strange mouse and window movements. The trackpad is very unresponsive and when responding the cursor moves on its own and/or very erratically. When on safari the window suddenly zooms in or highlights words and looks them up via dictionary. I currently have a wireless mouse connected and I am still having the same problems.
I fee like I may have a virus or my laptop is perhaps being accessed remotely. All of the sharing options are unchecked.
HELP PLEASE
Very worried!!Try these in order testing your system after each to see if it's back to normal:
1. a. Resetting your Mac's PRAM and NVRAM
b. Intel-based Macs: Resetting the System Management Controller (SMC)
2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the
COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the computer and
after the chime press and hold down the OPTION key until the boot manager screen appears.
Select the Recovery HD and click on the downward pointing arrow button.
3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
Reinstall the 10.9.2 update: OS X Mavericks 10.9.2 Update (Combo).
4. Reinstall Lion/Mountain Lion, Mavericks: Reboot from the Recovery HD. Select Reinstall Lion/Mountain Lion, Mavericks from the Utilities menu, and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Reinstall the 10.9.2 update: OS X Mavericks 10.9.2 Update (Combo). -
I have just updated my ipad mini with the new ios software and it has caused may ipads onboard keyboard to run very slowly does anyone no how to fix this issue
*Typing lag iOS 7*
Settings>General>Reset>Reset all settings. This should improve the typing responsiveness
*Note:* Settings, preferences, network settings, etc will be reset. *NO data or media will be lost*
and/or
Settings>iCloud>Documents and Data (turn it OFF) -
Thunderbird version 24.4.0
Windows 7 Professional Service Pack 1
Microsoft uploaded 11 new updates ( 7 updates for Windows 7 and 4 for Office 2010) on 9 April 2014. After automatically installing updates on my computer Thunderbird runs very slowly, i.e., every time anything is selected, Thunderbird give error "Thunderbird fails to response" which takes about 1 minute to clear. I restored computer to earlier date that did not have these updates and Thunderbird works OK.
Also updates changed default search engine in Firefox 28.0 from Google to Bing ! ! !
Marti Sarigul-Klijn, Ph.D.Appears that you are right.
McAfee was running a scan continuously. I uninstalled it. Then ran all of the Microsoft updates. Finally I reinstalled McAfee and turned off real time scanning of e-mail.
Thunderbird appears to be working OK now.
Thanks for your help.
Marti -
I'm running OSX 10.8.5 Mountain Lion. What version of QuarkXpress and Microsoft Word run with this level? My older versions are no longer supported.
Hi Jrehoboth,
please see here: http://forums.quark.com/viewtopic.php?f=14&t=4608
At the bottom of the post we summarized which version you can run on each version of OS X:
So if your operating system is OS X Mountain Lion (10.8) then you can use QuarkXPress 9 & QuarkXPress 10 and soon QuarkXPress 2015.
Thanks
Matthias -
I have a MacBook late 2008 with OS X Lion 10.7.5 that is running very slowly for the last month
My MacBook is running very slowly. It takes an extremely long time to load an application, to respond to a command, and to quit an application. This has developed over the last month or so. Should I take to Apple Store? A friend suggested that I may need more RAM.
If you have 2GB of memory, that is the minimum required for OS X 10.7 Lion, however, many have found it needs 4GB+ to run reasonably well. Click on the apple on the left of the menu bar, then about this mac, to see how much memory you have.
To confirm if more memory will help, from Launchpad and utilities, load the Activity Monitor. Look at the system memory tab, specifically at page ins and page outs. If page outs is 10%-15% or more of page-ins, you can use more memory for what you run. When the system is low on memory OS X will write the contents of memory to the hard drive to make room for something else to run. Too much of this can impact performance. If you need more memory OWC and Crucial are both quality sources.
Also check your free hard drive space. Generally, you want 10% or more of the capacity to be free for systems usage. If free space gets too low, system performance will also be impacted. -
2009 macbook running very slow with Yosemite?
After installing Yosemite there was a big change in performance for all actions on my computer. Start up, basic actions around the desktop and all applications are going considerably slower - slower than they ever have with my computer. I've changed a few of the settings, and that has helped, but it's still ridiculously slow. I haven't downloaded any MacCleaner app or anything. Can anyone help me with this?
Here's the results I got from EtreCheck:
Problem description:
Older macbook (maybe 5 or 6 years) running very slowly
EtreCheck version: 2.0.11 (98)
Report generated 20 November 2014 2:06:07 pm GMT-5
Hardware Information: ℹ️
MacBook (13-inch, Late 2009) (Verified)
MacBook - model: MacBook6,1
1 2.26 GHz Intel Core 2 Duo CPU: 2-core
2 GB RAM Upgradeable
BANK 0/DIMM0
1 GB DDR3 1067 MHz ok
BANK 1/DIMM0
1 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 2:20:33
Disk Information: ℹ️
TOSHIBA MK2555GSXF disk0 : (250.06 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 249.20 GB (58.09 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS23N
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Problem System Launch Agents: ℹ️
[failed] com.apple.accountsd.plist
[failed] com.apple.AirPlayUIAgent.plist
[failed] com.apple.bird.plist
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.CallHistorySyncHelper.plist
[failed] com.apple.cloudd.plist
[failed] com.apple.cmfsyncagent.plist
[failed] com.apple.coreservices.appleid.authentication.plist
[failed] com.apple.EscrowSecurityAlert.plist
[failed] com.apple.iconservices.iconservicesagent.plist
[failed] com.apple.Maps.pushdaemon.plist
[failed] com.apple.nsurlsessiond.plist
[failed] com.apple.pluginkit.pkd.plist
[failed] com.apple.recentsd.plist
[failed] com.apple.secd.plist
[failed] com.apple.secinitd.plist
[failed] com.apple.security.cloudkeychainproxy.plist
[failed] com.apple.spindump_agent.plist
[failed] com.apple.telephonyutilities.callservicesd.plist
Problem System Launch Daemons: ℹ️
[failed] com.apple.awdd.plist
[failed] com.apple.cache_delete.plist
[failed] com.apple.coresymbolicationd.plist
[failed] com.apple.ctkd.plist
[failed] com.apple.diagnosticd.plist
[failed] com.apple.icloud.findmydeviced.plist
[failed] com.apple.iconservices.iconservicesagent.plist
[failed] com.apple.iconservices.iconservicesd.plist
[failed] com.apple.ifdreader.plist
[failed] com.apple.MobileFileIntegrity.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.nsurlsessiond.plist
[failed] com.apple.sandboxd.plist
[failed] com.apple.secinitd.plist
[failed] com.apple.softwareupdated.plist
[failed] com.apple.sysmond.plist
[failed] com.apple.tccd.system.plist
[failed] com.apple.wdhelper.plist
Launch Agents: ℹ️
[loaded] com.oracle.java.Java-Updater.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[running] com.freemacsoft.appcleanerd.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.spotify.webhelper.plist Support
User Login Items: ℹ️
Flux Application (/Applications/Flux.app)
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Alfred UNKNOWNHidden (missing value)
Alfred 2 Application (/Applications/Alfred 2.app)
AppCleaner Helper Application (/Applications/AppCleaner.app/Contents/Library/LoginItems/AppCleaner Helper.app)
Caffeine Application (/Applications/Caffeine.app)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: Java 7 Update 71 Check version
FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 Support
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
Flash Player: Version: 15.0.0.223 - SDK 10.6 Cannot contact Adobe
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0
Safari Extensions: ℹ️
AdBlock
Searchme
3rd Party Preference Panes: ℹ️
Flash Player Support
Java Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
20% Google Chrome
8% WindowServer
2% hidd
1% loginwindow
0% cloudd
Top Processes by Memory: ℹ️
88 MB Google Chrome
64 MB Google Chrome Helper
52 MB Finder
39 MB spindump
28 MB Dock
Virtual Memory Information: ℹ️
24 MB Free RAM
656 MB Active RAM
657 MB Inactive RAM
304 MB Wired RAM
5.85 GB Page-ins
48 MB Page-outs1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*genieo\* \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB ' com.adobe.AAM.Updater-1.0 com.adobe.AAM.Updater-1.0 com.adobe.AdobeCreativeCloud com.adobe.CS4ServiceManager com.adobe.CS5ServiceManager com.adobe.fpsaud com.adobe.SwitchBoard com.adobe.SwitchBoard com.apple.aelwriter com.apple.AirPortBaseStationAgent com.apple.FolderActions.enabled com.apple.installer.osmessagetracing com.apple.mrt.uiagent com.apple.ReportCrash.Self com.apple.rpmuxd com.apple.SafariNotificationAgent com.apple.usbmuxd com.citrixonline.GoToMeeting.G2MUpdate com.google.keystone.agent com.google.keystone.daemon com.microsoft.office.licensing.helper com.oracle.java.Helper-Tool com.oracle.java.JavaUpdateHelper com.oracle.java.JavaUpdateHelper org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.startx ' ' 879294308 4071182229 461455494 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 3694147963 1233118628 2456546649 2806998573 2778718105 2636415542 842973933 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 523110921 3873345487 ' 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<10) print "com.apple.";} ' ' { sub(/ :/,"");print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { split("'"${p[41]}"'",b);split("'"${p[42]}"'",c);for(i in b) print b[i]".plist\t"c[i];if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"cksum "F|getline C;split(C, A);C="checksum "A[1];"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F" ("T", "C")";else F=F" ("C")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */ /;' ' s/^.+ |\(.+\)$//g;p ' '/\.(appex|pluginkit)\/Contents\/Info\.plist$/p' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR/d;s/^.+: //p;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' pluginkit scutil dtrace profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$(RefProc): \$Message' -k Sender Req 'fsev|kern|launchd' -k RefProc Rne 'Aq|WebK' -k Message Rne 'Goog|ksadm|probe|Roame|SMC:|sserti|suhel| VALI|ver-r|xpma' -k Message Req 'abn|bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|NVDA\(|pagin|proc: t|Roamed|rror|SL|Throttli|tim(ed? ?|ing )o|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,Ex}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,In{p,ter},iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????|wc -l' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' " -F '\$Time \$Message' -k Sender kernel -k Message CSeq 'n Cause: -' " );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents XPC\ cache Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors App\ extensions Lockfiles Memory\ pressure SMC Shutdowns );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};A'$((7+i))'() { v=` eval sudo "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};';done;A9(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};for i in 1 2 7 8;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;B1&&D73 19 53 67 55;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 54 12 56;D23 5 14 12 14;D22 6 36 13 15;D22 20 52 66 54;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D82 35 49 61 51;D82 11 17 17 20;for i in 0 1;do D82 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A8 18 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;B3 4 0 65;A3 14 6 32 0;B4 0 16 11;A1 26 50 64;B7 16;C3 52;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D73 21 0 32 19;D73 10 42 32 40;D82 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 21 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D83 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 10 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 21 48 49 49;B3 4 22 57;A1 21 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D12 4 51 32 53;D23 22 9 37 7;A9;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
Macbook Pro Running Very Slowly
Lately, my Macbook Pro has been running very slowly. The rainbow wheel keeps popping up and it takes a very long time to open windows or quit applications. Also, the computer gets really slowly even if only a few applications are open (e.g. Microsoft Word and iTunes). This problem has started recently, a few months after installing OSX 10.9.5. I don't know if this is the problem, if the hard drive needs to be cleared, some programs are taking up too much RAM, or if the computer is just getting old. Any help would be appreciated, and I have included the EtreCheck below as well.
EtreCheck version: 2.1.8 (121)
Report generated February 20, 2015 at 11:56:30 AM EST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 1000
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.9.5 (13F34) - Time since boot: 7 days 23:24:10
Disk Information: ℹ️
ST9500325ASG disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (165.99 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS31N
USB Information: ℹ️
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. FaceTime HD Camera (Built-in)
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Anywhere
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.motorola-mobility.driver.MotMobileUSB (1.2.0 - SDK 10.5) [Click for support]
[not loaded] com.usboverdrive.driver.hid (3.0.1) [Click for support]
[not loaded] com.veltrop.taylor.driver.virtualhid (1.1) [Click for support]
/System/Library/Extensions/MotMobileUSB.kext/Contents/PlugIns
[not loaded] com.motorola-mobility.driver.MotMobileMS (1.0.0 - SDK 10.5) [Click for support]
[not loaded] com.motorola-mobility.driver.MotMobileMTP (1.2.0 - SDK 10.5) [Click for support]
[not loaded] com.motorola-mobility.driver.MotMobileUSBLAN (1.2.0 - SDK 10.5) [Click for support]
[not loaded] com.motorola-mobility.driver.MotMobileUSBLANMerge (1.2.0 - SDK 10.5) [Click for support]
[not loaded] com.motorola-mobility.driver.MotMobileUSBSwch (1.2.0 - SDK 10.5) [Click for support]
/System/Library/Extensions/USBOverdrive.kext/Contents/PlugIns
[not loaded] com.usboverdrive.driver.hid.safe (3.0.1) [Click for support]
Startup Items: ℹ️
ChmodBPF: Path: /Library/StartupItems/ChmodBPF
Startup items are obsolete in OS X Yosemite
Problem System Launch Daemons: ℹ️
[failed] com.apple.AOSNotificationOSX.plist [Click for details]
[failed] com.apple.wdhelper.plist
Launch Agents: ℹ️
[running] com.brother.LOGINserver.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.motorola.motohelper.plist [Click for support]
[loaded] com.motorola.motohelperUpdater.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[loaded] org.macosforge.xquartz.startx.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.barebones.textwrangler.plist [Click for support]
[loaded] com.github.GitHub.GHInstallCLI.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[running] com.motorola-mobility.mmcfgd.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] org.macosforge.xquartz.privileged_startx.plist [Click for support]
User Launch Agents: ℹ️
[failed] com.adobe.ARM.[...].plist [Click for support]
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[failed] com.bitcasa.BitcasaUI.plist [Click for support]
[loaded] com.BlueStacks.AppPlayer.LogRotator.plist [Click for support]
[loaded] com.BlueStacks.AppPlayer.Service.plist [Click for support]
[loaded] com.BlueStacks.AppPlayer.UninstallAgent.plist [Click for support]
[loaded] com.BlueStacks.AppPlayer.UpdaterAgent.plist [Click for support]
[loaded] com.valvesoftware.steamclean.plist [Click for support]
User Login Items: ℹ️
uHD-Agent Application (/Applications/BlueStacks.app/Contents/Runtime/uHD-Agent.app)
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
MotoCastUpdater Application Hidden (/Applications/MotoCast.app/Contents/Resources/MotoCastUpdater.app)
Android File Transfer Agent Application (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
USBOverdriveHelper UNKNOWN (missing value)
Google Drive Application (/Applications/Google Drive.app)
Google Chrome Application Hidden (/Applications/Google Chrome.app)
BitTorrent UNKNOWN (missing value)
MotoCast Application Hidden (/Applications/MotoCast.app)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: Java 8 Update 20 Check version
o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
Unity Web Player: Version: UnityPlayer version 4.6.1f1 - SDK 10.6 [Click for support]
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 2.4.4.2 [Click for support]
AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
JavaAppletPlugin1: Version: Java 8 Update 20 [Click for support]
CitrixICAClientPlugIn: Version: 11.2.0 [Click for support]
AdobePDFViewer: Version: 11.0.06 - SDK 10.6 [Click for support]
googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
SharePointBrowserPlugin: Version: 14.3.6 - SDK 10.6 [Click for support]
DirectorShockwave: Version: 12.0.3r133 - SDK 10.6 [Click for support]
User internet Plug-ins: ℹ️
BlueStacks Install Detector: Version: 0.3.6 - SDK 10.7 [Click for support]
Picasa: Version: 1.0 - SDK 10.6 [Click for support]
Google Earth Web Plug-in: Version: 7.1 [Click for support]
3rd Party Preference Panes: ℹ️
Citrix Online Plug-in [Click for support]
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
Java [Click for support]
MagicPrefs [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
19% Google Chrome
7% WindowServer
2% hidd
1% NETGEARGenieDaemon
0% Google Drive
Top Processes by Memory: ℹ️
180 MB Google Chrome
82 MB Finder
35 MB Google Chrome Helper
34 MB ocspd
34 MB mds_stores
Virtual Memory Information: ℹ️
28 MB Free RAM
906 MB Active RAM
890 MB Inactive RAM
1.17 GB Wired RAM
39.99 GB Page-ins
423 MB Page-outsWhen you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
Hi, My iMac is running very slowly...please help
Hi, My iMac is running very slowly; both to start up and opening documents and apps like safari. I'me a simple web, mail and document user. I have run the Entrecheck - see below. Many thanks for any assistance you can offer.
EtreCheck version: 1.9.11 (43) - report generated 6 June 2014 18:06:10 BST
Hardware Information:
iMac (21.5-inch, Mid 2011)
iMac - model: iMac12,1
1 2.7 GHz Intel Core i5 CPU: 4 cores
4 GB RAM
Video Information:
AMD Radeon HD 6770M - VRAM: 512 MB
System Software:
OS X 10.9.2 (13C64) - Uptime: 3 days 9:24:59
Disk Information:
WDC WD1001FALS-403AA0 disk0 : (1 TB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 999.35 GB (776.99 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
OPTIARC DVD RW AD-5680H
USB Information:
HP Officejet 6500 E709n
Apple Computer, Inc. IR Receiver
Apple Internal Memory Card Reader
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Gatekeeper:
Mac App Store and identified developers
Kernel Extensions:
[not loaded] com.ZTE.driver.ZTEUSBCDCACMData (1.2.19) Support
[not loaded] com.ZTE.driver.ZTEUSBMassStorageFilter (1.2.19) Support
[kext loaded] com.logmein.driver.LogMeInSoundDriver (1.0.3 - SDK 10.5) Support
Startup Items:
HP IO: Path: /Library/StartupItems/HP IO
Problem System Launch Daemons:
[failed] com.apple.AOSNotificationOSX.plist
[failed] com.apple.wdhelper.plist
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[not loaded] com.adobe.SwitchBoard.plist Support
[not loaded] com.logmein.logmeinblanker.plist Support
[running] com.logmein.logmeinserver.plist Support
[loaded] com.logmein.raupdate.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.sonos.smbbump.plist Support
[running] com.trusteer.rooks.rooksd.plist Support
[running] com.wdc.SmartwareDriveService.plist Support
[running] com.wdc.WDRAIDDriveService.plist Support
[running] com.wdc.WDSmartWareService.plist Support
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.hp.help.tocgenerator.plist Support
[failed] com.logmein.LMILaunchAgentFixer.plist Support
[running] com.logmein.logmeingui.plist Support
[running] com.logmein.logmeinguiagent.plist Support
[not loaded] com.logmein.logmeinguiagentatlogin.plist Support
[running] com.trusteer.rapport.rapportd.plist Support
[running] com.wdc.raidmanagerstatusmenu.plist Support
User Launch Agents:
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.facebook.videochat.[redacted].plist Support
[loaded] com.google.keystone.agent.plist Support
User Login Items:
Dropbox
Internet Plug-ins:
LogMeInSafari64: Version: 1.0.660 Support
Google Earth Web Plug-in: Version: 6.0 Support
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 2.4.4.2 Support
AdobePDFViewerNPAPI: Version: 10.1.9 Support
FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support
DivXBrowserPlugin: Version: 1.4 Support
LogMeIn: Version: 1.0.660 Support
Flash Player: Version: 13.0.0.214 - SDK 10.6 Support
LogMeInSafari32: Version: 1.0.660 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.8
NP_2020Player_IKEA: Version: 5.0.7.0 Support
AdobePDFViewer: Version: 10.1.9 Support
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.1 - SDK 10.6 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
Safari Extensions:
Franker: Version: 1.3.1
Print Plus: Version: 1.1.0.2
Exposer: Version: 1.1
Close All Tabs: Version: 1.0
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
fbplugin_1_0_3: Version: (null) Support
RealPlayer Plugin: Version: Unknown
3rd Party Preference Panes:
Flash Player Support
Trusteer Endpoint Protection Support
Time Machine:
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 930.71 GB Disk used: 207.08 GB
Destinations:
MyBook [Local] (Last used)
Total size: 0 B
Total number of backups: (null)
Size of backup disk: Too small
Backup size 0 B < (Disk used 207.08 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
1% WindowServer
0% softwareupdated
0% mds
0% hidd
0% launchservicesd
Top Processes by Memory:
78 MB com.apple.WebKit.WebContent
74 MB Safari
25 MB Officejet_6500_E709n__8619E1_
25 MB Finder
20 MB WindowServer
Virtual Memory Information:
202 MB Free RAM
642 MB Active RAM
470 MB Inactive RAM
841 MB Wired RAM
4.79 GB Page-ins
184 MB Page-outsYou have a LOT of crapware installed on your computer. I noticed:
[loaded] com.sonos.smbbump.plist Support
[running] com.trusteer.rooks.rooksd.plist Support
[running] com.wdc.SmartwareDriveService.plist Support
[running] com.wdc.WDRAIDDriveService.plist Support
[running] com.wdc.WDSmartWareService.plist Support
Follow the developers instructions for each app and uninstall. Then restart in Safe Mode and then restart normally and retest.
OS X does not need third party apps to run well, and WD's software is total garbage and should be ignored. Their external HD's are pretty poor too, the enclosures WD uses tend to create a lot of issues with OS X. I would recommend buying higher quality EHDs, something like OWC Mercury Elite Pro series.
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