Microsoft Word won't open .docx files.

I cannot get Microsoft Word to open .docx files.

Since it's happening in Guest, it's possible the keyboard plist is also affecting Guest, but normally plist files are only for a specific user. However since this is hardware, I'm not sure.
Let's try some general troubleshooting steps:
Boot into the Recovery Drive by holding down Command R when restarting.
Run Repair Drive and Repair Permissions using Disk Utility in Recovery.
See steps here to reset YOUR permissions while in Recovery drive.**
Restart
Download and run the combo updater to refresh your OS X files.
OS X Mavericks 10.9.4 Update (Combo)
http://support.apple.com/kb/DL1755
If you still see the problem after this, download EtreCheck and paste results here for help troubleshooting.
http://www.etresoft.com/etrecheck
**(Fair disclosure: NeedHelp4Mac is my site. I may receive some form of compensation, financial or otherwise, from my recommendation or link.)

Similar Messages

  • TS2301 microsoft word won't open in 10.7

    Microsoft Word won't open in 10.7.  What to do?

    mtompkins wrote:
    Microsoft Word won't open in 10.7.  What to do?
    You must need to update to Office 2008 or 2011 Office to work with Lion, or else use a program such as Pages or penOffice to open and convert the files.
    Pete

  • Iphone won't open docx files created and sent via Entourage

    Can't open docx on iphone.
    Our Macs in our office were recently updated to Mac OS 2008. We use Entourage.
    Now, our word documents are automatically saved as docx.
    Many of us have iphones and frequently use them to open and view documents. We can't open the docx files.
    I found a 2009 discussion online regarding this. It was said the problem only exists when docx is created in Entourage. This is not practical to have to save again as doc and send (which supposedly will cause formatting problems.)
    Supposedly if you send through normal mail instead of entourage, the problem does not occur. Not a practical option for our company.
    Is there an easy, practical workaround for this? Why is this an Entourage only problem? Are they or apple working on fixing this?

    I cannot specifically address the use of Office on a Mac, but the file extension for newer Office files being docx means they are Office XML files. The extension is the same for Office 2007, the Microsoft version for the PC. The x is appended to the file extension for the other Office products as well (for the PC). I have no trouble opening a Word file with the docx extension when created in Word 2007 on my PC.
    There is a setting in Word that allows you to change the default save if you want to change it back to doc. That would put the file in compatability mode. It can be opened by newer and older versions of Word, however a docx file cannot be opened by an older version. If you go to the settings section, then save section, you can change the default file setting.
    I cannot address Entourage, since I'm not using a Mac, but it could have to do with how it handles an XML file
    Hope this helps you.

  • Microsoft word will not open .docx documents please help I believe I have been able to open these before I am using Office for Mac.

    Hello,
    I am unable to open .docx seemingly all of the sudden. These documents are now defaulting to pages. I believe I have been
    able to open these before. I am using word in Microsoft Office 2004 for Mac. Please advise.
    Thanks
    Troy

    Do a Get Info (command - I) on a docx document, unlock the padlock, and change the open with to Microsoft Word. Then click change all.

  • My microsoft word won't open anymore in macbook pro with latest OSX

    I had installed OSX latest version some months ago and there was no problem with opening all documents in words.
    Just today I can open the word document but stalled and could not edit as there is a rolling icon (processing) appeared.
    I did remove the word program by using my MacKeeper software remove installed program.
    Then I insert the Microsoft Office 2011 original CD to reinstall the microsoft office again.
    Before the crash and after the reinstallation both My Excel and Powerpoint are doing ok .. can
    be opened and used to edit ppt and xls documents.
    Before the word program removed .. when I opened the word document just appeared
    "opening normal dot" message.  This had never happened before the stalled opened
    word document.
    I did also restart the macbook pro (version 2011 manufacturing date) but now my word
    even can not be opened with error reporting message as follows:
    "Microsoft Error Reporting log version: 2.0
    Error Signature:
    Exception: EXC_BAD_ACCESS
    Date/Time: 2014-07-14 16:15:42 +0000
    Application Name: Microsoft Word
    Application Bundle ID: com.microsoft.Word
    Application Signature: MSWD
    Application Version: 14.0.0.100825
    Crashed Module Name: unknown
    Crashed Module Version: unknown
    Crashed Module Offset: unknown
    Blame Module Name: unknown
    Blame Module Version: unknown
    Blame Module Offset: unknown
    Application LCID: 1033
    Extra app info: Reg=en Loc=0x0409
    Crashed thread: 0"
    what am I supposed to do to ? I try to googling the topic but can not find the exact similar incident in google search
    results. Is this some kind of a virus attack ? Does anyone can recommend any solutions that work?
    Thankyou so much for your sharing and suggestions.
    Leks

    I am running Word for Mac v 14.2.0 quite happily on my iMac 27" running Maverick 10.9.4.
    Possibly it is due to issues with your Retina screen? The obvious first step is to update Word to the latest version.
    Virus attacks are not the first guess on a Mac. I have never ever had one nor even been able to locate any malware for well over a decade. Word can harbour Macro viruses but I thought that the Mac version of Word didn't do macros.
    Either way this is not the place to get your answers. Pages is not Word. Use Microsft's support forums for their software.
    Peter

  • My safari keeps crashing after one minute + microsoft word won't open

    Hey,
    I'm having some trouble with my safari crashing very soon after it opens every single time I open it. I'm not very mac-savvy so i'm not sure what the problem could be. After a while my microsoft word stopped opening, is this related? The Word thing happened after i did a safari & itunes update, may it have been affected by this? Anyway, any help would be greatly appreciated!! Here's my crash report:
    Date/Time: 2009-06-02 22:11:54.441 +1000
    OS Version: 10.4.11 (Build 8S2167)
    Report Version: 4
    Command: Safari
    Path: /Applications/Safari.app/Contents/MacOS/Safari
    Parent: WindowServer [79]
    Version: 3.2.1 (4525.27.1)
    Build Version: 1
    Project Name: WebBrowser
    Source Version: 45252701
    PID: 232
    Thread: 4
    Exception: EXC_BREAKPOINT (0x0006)
    Code[0]: 0x00000002
    Code[1]: 0x00000000
    Thread 0:
    0 libSystem.B.dylib 0x90009817 machmsgtrap + 7
    1 com.apple.CoreFoundation 0x902a6227 CFRunLoopRunSpecific + 2014
    2 com.apple.CoreFoundation 0x902a5a42 CFRunLoopRunInMode + 61
    3 com.apple.HIToolbox 0x92de9878 RunCurrentEventLoopInMode + 285
    4 com.apple.HIToolbox 0x92de8f82 ReceiveNextEventCommon + 385
    5 com.apple.HIToolbox 0x92de8dd9
    BlockUntilNextEventMatchingListInMode + 81
    6 com.apple.AppKit 0x9214df45 _DPSNextEvent + 572
    7 com.apple.AppKit 0x9214db37 -[NSApplication
    nextEventMatchingMask:untilDate:inMode:dequeue:] + 137
    8 com.apple.Safari 0x00007567 0x1000 + 25959
    9 com.apple.AppKit 0x921478c4 -[NSApplication run] + 512
    10 com.apple.AppKit 0x9213b820 NSApplicationMain + 573
    11 com.apple.Safari 0x000a97da 0x1000 + 690138
    12 com.apple.Safari 0x000a9701 0x1000 + 689921
    Thread 1:
    0 libSystem.B.dylib 0x90024407 semaphorewait_signaltrap + 7
    1 com.apple.WebCore 0x01055390
    WebCore::ThreadCondition::wait(WebCore::Mutex&) + 24
    2 com.apple.WebCore 0x0105032d
    WebCore::IconDatabase::syncThreadMainLoop() + 243
    3 com.apple.WebCore 0x0100abae
    WebCore::IconDatabase::iconDatabaseSyncThread() + 180
    4 libSystem.B.dylib 0x90023d67 pthreadbody + 84
    Thread 2:
    0 libSystem.B.dylib 0x90009817 machmsgtrap + 7
    1 com.apple.CoreFoundation 0x902a6227 CFRunLoopRunSpecific + 2014
    2 com.apple.CoreFoundation 0x902a5a42 CFRunLoopRunInMode + 61
    3 com.apple.Foundation 0x9fb675da +[NSURLCache
    _diskCacheSyncLoop:] + 206
    4 com.apple.Foundation 0x9fb0acfc forkThreadForFunction + 123
    5 libSystem.B.dylib 0x90023d67 pthreadbody + 84
    Thread 3:
    0 libSystem.B.dylib 0x90009817 machmsgtrap + 7
    1 com.apple.CoreFoundation 0x902a6227 CFRunLoopRunSpecific + 2014
    2 com.apple.CoreFoundation 0x902a5a42 CFRunLoopRunInMode + 61
    3 com.apple.Safari 0x000f9649 0x1000 + 1017417
    4 com.apple.Safari 0x000f90cd 0x1000 + 1016013
    5 com.apple.Safari 0x000f9173 0x1000 + 1016179
    6 libSystem.B.dylib 0x90023d67 pthreadbody + 84
    Thread 4 Crashed:
    0 com.apple.Foundation 0x9fb3de13 _NSRaiseError + 227
    1 com.apple.Foundation 0x9fb64c57 +[NSException raise:format:]
    + 57
    2 com.apple.Foundation 0x9fbf4582
    _NSFileHandleRaiseOperationException + 142
    3 com.apple.Foundation 0x9fb7b2fc -[NSConcreteFileHandle
    readDataOfLength:] + 492
    4 com.apple.Foundation 0x9fb7c203 -[NSConcreteFileHandle
    readDataToEndOfFile] + 41
    5 com.apple.Foundation 0x9fb7b96f -[NSHTTPCookieDiskStorage
    (NSInternal) _saveCookies] + 336
    6 com.apple.Foundation 0x9fb7b72e saveTimerCallback + 132
    7 com.apple.CoreFoundation 0x902a6756 CFRunLoopRunSpecific + 3341
    8 com.apple.CoreFoundation 0x902a5a42 CFRunLoopRunInMode + 61
    9 com.apple.Foundation 0x9fb4039c +[NSURLConnection
    (NSURLConnectionInternal) _resourceLoadLoop:] + 259
    10 com.apple.Foundation 0x9fb0acfc forkThreadForFunction + 123
    11 libSystem.B.dylib 0x90023d67 pthreadbody + 84
    Thread 5:
    0 libSystem.B.dylib 0x90024407 semaphorewait_signaltrap + 7
    1 com.apple.Foundation 0x9fb60c60 -[NSConditionLock
    lockWhenCondition:] + 39
    2 com.apple.Syndication 0x9b641966 -[AsyncDB _run:] + 181
    3 com.apple.Foundation 0x9fb0acfc forkThreadForFunction + 123
    4 libSystem.B.dylib 0x90023d67 pthreadbody + 84
    Thread 6:
    0 libSystem.B.dylib 0x90019d0c select + 12
    1 libSystem.B.dylib 0x90023d67 pthreadbody + 84
    Thread 4 crashed with X86 Thread State (32-bit):
    eax: 0x0d409000 ebx: 0x9fb3dd3e ecx: 0x90a5a218 edx: 0x01a7f640
    edi: 0x0d5e9680 esi: 0x0d5e9ef0 ebp: 0xb02a15e8 esp: 0xb02a1580
    ss: 0x0000001f efl: 0x00000246 eip: 0x9fb3de13 cs: 0x00000017
    ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
    Binary Images Description:
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    Library/Frameworks/WebKit.framework/Versions/A/WebKit
    0x545000 - 0x60cfff com.apple.JavaScriptCore 4525.26
    (4525.26.2) /System/Library/Frameworks/JavaScriptCore.framework/
    Versions/A/JavaScriptCore
    0x663000 - 0x741fff libxml2.2.dylib /usr/lib/libxml2.2.dylib
    0x1008000 - 0x15fbfff com.apple.WebCore 4525.26 (4525.26.6) /
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    Versions/A/Resources/libPng.dylib
    0x9712c000 - 0x971b4fff libRaw.dylib /System/Library/Frameworks/
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