Mid 2010 Macbook Pro (15") - GPUPanic after updating to Mavericks
I started getting this GPUPanic error ever since I updated Mac OS to Mavericks from Snow Leopard and now it keeps crashing very often.
After researching online I found that this macbook did have a manufacturing defect with its logic board
(reffereing to http://support.apple.com/kb/TS4088)
and took to the genius bar at apple store. They ran few test and told me that it's indeed a logic board which failed. Now they suggesting to replace it with a new logic board which costs $310 + tax
as it's out of warranty period and I agrued that that if it was a manufacturing defect(reffering to ablove link) apple should fix it for free of cost even though its not covered under manufacturing warranty period(3 years) while they do repair some older macbook under https://www.apple.com/support/exchange_repair/ programme.
Meanwhile does anyone know any workaround this issue while I take on apple support?
tejasmarvel,
Apple’s manufacturer’s warranty lasts for one year, not for three years. Their gratis servicing period for this defect was a one-time exception, lasting for three years. What Apple should do or shouldn’t do is beyond the scope of this forum, although we can certainly hold strong opinions on that topic.
You could run gfxCardStatus to avoid switching to the discrete NVIDIA GPU, which is what triggers the defect.
Similar Messages
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Mid-2010 Macbook pro repeated crashes after service, HELP!
I have a mid-2010 Macbook pro with the i7 and 8gb of crucial ram. I have had this problem for months and finally took it into the authorized Mac repair center where I live. The nearest apple store is 4 hours away. He put it through 3 days of testing and found no problems with any hardware, including the RAM. I can't find my apple ram so I haven't tried to run my laptop with that. Anyway, we did a HD wipe and restored from the recovery drive to see if that was the issue. No luck. The logic board also passed all tests. The computer crashes with any amount of stress (garageband, iPhoto, or simply surfing the web with an external display) and is impossible to get work done. I'll paste the crash report below. I would love to try to find another solution!
Thanks all,
Brian
MacBook Pro (15-inch, Mid-2010)
2.66GHz Intel Core i7
8GB 1067 MHz DDR3 (crucial)
Intel HD Graphics 288 MB
*** Panic Report ***
panic(cpu 1 caller 0xffffff7f879caf63): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff812070e000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.7.21/src/Apple MuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 1), Frame : Return Address
0xffffff810f7bb0b0 : 0xffffff8004d3a811
0xffffff810f7bb130 : 0xffffff7f879caf63
0xffffff810f7bb210 : 0xffffff7f858c2b9f
0xffffff810f7bb2d0 : 0xffffff7f8598c18e
0xffffff810f7bb310 : 0xffffff7f8598c1fe
0xffffff810f7bb380 : 0xffffff7f85c0b056
0xffffff810f7bb4b0 : 0xffffff7f859af82d
0xffffff810f7bb4d0 : 0xffffff7f858c95f1
0xffffff810f7bb580 : 0xffffff7f858c70fc
0xffffff810f7bb780 : 0xffffff7f858c8a4b
0xffffff810f7bb850 : 0xffffff7f86fd6018
0xffffff810f7bb970 : 0xffffff7f86fd5237
0xffffff810f7bb9a0 : 0xffffff7f86fccc8d
0xffffff810f7bb9e0 : 0xffffff7f86fcd45a
0xffffff810f7bbab0 : 0xffffff7f86fc8129
0xffffff810f7bbae0 : 0xffffff7f86fab3a4
0xffffff810f7bbb30 : 0xffffff8005301c92
0xffffff810f7bbb60 : 0xffffff8005302859
0xffffff810f7bbbc0 : 0xffffff8005300003
0xffffff810f7bbd00 : 0xffffff8004dea517
0xffffff810f7bbe10 : 0xffffff8004d3e91c
0xffffff810f7bbe40 : 0xffffff8004d235a3
0xffffff810f7bbe90 : 0xffffff8004d33e8d
0xffffff810f7bbf10 : 0xffffff8004e0a142
0xffffff810f7bbfb0 : 0xffffff8004e3ac66
Kernel Extensions in backtrace:
com.apple.driver.AppleMuxControl(3.7.21)[32B7E2DE-1F9D-3555-B687-7A76A62B81D2]@ 0xffffff7f879bc000->0xffffff7f879cffff
dependency: com.apple.driver.AppleGraphicsControl(3.7.21)[62689710-EEA7-307A-AC83-B8F25DA88 A6A]@0xffffff7f879b4000
dependency: com.apple.iokit.IOACPIFamily(1.4)[70E2B65E-A91A-3522-A1A0-79FD63EABB4C]@0xfffff f7f857a9000
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f85524000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7f8581b000
dependency: com.apple.driver.AppleBacklightExpert(1.1.0)[0183904C-6A16-32C4-9405-EEFD7F820B 02]@0xffffff7f879b7000
com.apple.nvidia.classic.NVDAResmanTesla(10.0)[796AE430-39FB-3255-8161-D52AFA28 EE2B]@0xffffff7f85872000->0xffffff7f85adbfff
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f85524000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[F4738C55-B507-3627-A9CA-3D29A5230A03]@0xff ffff7f85862000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7f8581b000
com.apple.nvidia.classic.NVDANV50HalTesla(10.0)[7FE40648-F15F-3E18-91E2-FDDDF4C DA355]@0xffffff7f85ae6000->0xffffff7f85d8ffff
dependency: com.apple.nvidia.classic.NVDAResmanTesla(10.0.0)[796AE430-39FB-3255-8161-D52AFA 28EE2B]@0xffffff7f85872000
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f85524000
com.apple.GeForceTesla(10.0)[67CD214F-0F26-3BEF-BAD0-CF0F83C2616D]@0xffffff7f86 f6e000->0xffffff7f8703bfff
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f85524000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[F4738C55-B507-3627-A9CA-3D29A5230A03]@0xff ffff7f85862000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7f8581b000
dependency: com.apple.nvidia.classic.NVDAResmanTesla(10.0.0)[796AE430-39FB-3255-8161-D52AFA 28EE2B]@0xffffff7f85872000
BSD process name corresponding to current thread: com.apple.WebKit
Mac OS version:
14A389
Kernel version:
Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
Kernel slide: 0x0000000004a00000
Kernel text base: 0xffffff8004c00000
__HIB text base: 0xffffff8004b00000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 3759902994846
last loaded kext at 525712526450: com.apple.filesystems.cd9660 1.4.4 (addr 0xffffff7f87b17000, size 36864)
last unloaded kext at 2249371357208: com.apple.filesystems.cd9660 1.4.4 (addr 0xffffff7f87b17000, size 32768)
loaded kexts:
com.apple.filesystems.smbfs 3.0.0
com.apple.filesystems.ntfs 3.12
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.14.37
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f17
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x859B, 0x435434473353313036374D2E4D3136464D52
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x859B, 0x435434473353313036374D2E4D3136464D52
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.24)
Bluetooth: Version 4.3.0f10 14890, 3 services, 27 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: Hitachi HTS545050B9SA02, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Internal Memory Card Reader
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Hub
USB Device: Keyboard Hub
USB Device: 2.4GHz 2way RF Receiver
USB Device: Apple Keyboard
USB Device: Built-in iSight
USB Device: IR Receiver
Thunderbolt Bus:I have a mid-2010 Macbook pro with the i7 and 8gb of crucial ram. I have had this problem for months and finally took it into the authorized Mac repair center where I live. The nearest apple store is 4 hours away. He put it through 3 days of testing and found no problems with any hardware, including the RAM. I can't find my apple ram so I haven't tried to run my laptop with that. Anyway, we did a HD wipe and restored from the recovery drive to see if that was the issue. No luck. The logic board also passed all tests. The computer crashes with any amount of stress (garageband, iPhoto, or simply surfing the web with an external display) and is impossible to get work done. I'll paste the crash report below. I would love to try to find another solution!
Thanks all,
Brian
MacBook Pro (15-inch, Mid-2010)
2.66GHz Intel Core i7
8GB 1067 MHz DDR3 (crucial)
Intel HD Graphics 288 MB
*** Panic Report ***
panic(cpu 1 caller 0xffffff7f879caf63): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff812070e000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.7.21/src/Apple MuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 1), Frame : Return Address
0xffffff810f7bb0b0 : 0xffffff8004d3a811
0xffffff810f7bb130 : 0xffffff7f879caf63
0xffffff810f7bb210 : 0xffffff7f858c2b9f
0xffffff810f7bb2d0 : 0xffffff7f8598c18e
0xffffff810f7bb310 : 0xffffff7f8598c1fe
0xffffff810f7bb380 : 0xffffff7f85c0b056
0xffffff810f7bb4b0 : 0xffffff7f859af82d
0xffffff810f7bb4d0 : 0xffffff7f858c95f1
0xffffff810f7bb580 : 0xffffff7f858c70fc
0xffffff810f7bb780 : 0xffffff7f858c8a4b
0xffffff810f7bb850 : 0xffffff7f86fd6018
0xffffff810f7bb970 : 0xffffff7f86fd5237
0xffffff810f7bb9a0 : 0xffffff7f86fccc8d
0xffffff810f7bb9e0 : 0xffffff7f86fcd45a
0xffffff810f7bbab0 : 0xffffff7f86fc8129
0xffffff810f7bbae0 : 0xffffff7f86fab3a4
0xffffff810f7bbb30 : 0xffffff8005301c92
0xffffff810f7bbb60 : 0xffffff8005302859
0xffffff810f7bbbc0 : 0xffffff8005300003
0xffffff810f7bbd00 : 0xffffff8004dea517
0xffffff810f7bbe10 : 0xffffff8004d3e91c
0xffffff810f7bbe40 : 0xffffff8004d235a3
0xffffff810f7bbe90 : 0xffffff8004d33e8d
0xffffff810f7bbf10 : 0xffffff8004e0a142
0xffffff810f7bbfb0 : 0xffffff8004e3ac66
Kernel Extensions in backtrace:
com.apple.driver.AppleMuxControl(3.7.21)[32B7E2DE-1F9D-3555-B687-7A76A62B81D2]@ 0xffffff7f879bc000->0xffffff7f879cffff
dependency: com.apple.driver.AppleGraphicsControl(3.7.21)[62689710-EEA7-307A-AC83-B8F25DA88 A6A]@0xffffff7f879b4000
dependency: com.apple.iokit.IOACPIFamily(1.4)[70E2B65E-A91A-3522-A1A0-79FD63EABB4C]@0xfffff f7f857a9000
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f85524000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7f8581b000
dependency: com.apple.driver.AppleBacklightExpert(1.1.0)[0183904C-6A16-32C4-9405-EEFD7F820B 02]@0xffffff7f879b7000
com.apple.nvidia.classic.NVDAResmanTesla(10.0)[796AE430-39FB-3255-8161-D52AFA28 EE2B]@0xffffff7f85872000->0xffffff7f85adbfff
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f85524000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[F4738C55-B507-3627-A9CA-3D29A5230A03]@0xff ffff7f85862000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7f8581b000
com.apple.nvidia.classic.NVDANV50HalTesla(10.0)[7FE40648-F15F-3E18-91E2-FDDDF4C DA355]@0xffffff7f85ae6000->0xffffff7f85d8ffff
dependency: com.apple.nvidia.classic.NVDAResmanTesla(10.0.0)[796AE430-39FB-3255-8161-D52AFA 28EE2B]@0xffffff7f85872000
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f85524000
com.apple.GeForceTesla(10.0)[67CD214F-0F26-3BEF-BAD0-CF0F83C2616D]@0xffffff7f86 f6e000->0xffffff7f8703bfff
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f85524000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[F4738C55-B507-3627-A9CA-3D29A5230A03]@0xff ffff7f85862000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7f8581b000
dependency: com.apple.nvidia.classic.NVDAResmanTesla(10.0.0)[796AE430-39FB-3255-8161-D52AFA 28EE2B]@0xffffff7f85872000
BSD process name corresponding to current thread: com.apple.WebKit
Mac OS version:
14A389
Kernel version:
Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
Kernel slide: 0x0000000004a00000
Kernel text base: 0xffffff8004c00000
__HIB text base: 0xffffff8004b00000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 3759902994846
last loaded kext at 525712526450: com.apple.filesystems.cd9660 1.4.4 (addr 0xffffff7f87b17000, size 36864)
last unloaded kext at 2249371357208: com.apple.filesystems.cd9660 1.4.4 (addr 0xffffff7f87b17000, size 32768)
loaded kexts:
com.apple.filesystems.smbfs 3.0.0
com.apple.filesystems.ntfs 3.12
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.14.37
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f17
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x859B, 0x435434473353313036374D2E4D3136464D52
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x859B, 0x435434473353313036374D2E4D3136464D52
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.24)
Bluetooth: Version 4.3.0f10 14890, 3 services, 27 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: Hitachi HTS545050B9SA02, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Internal Memory Card Reader
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Hub
USB Device: Keyboard Hub
USB Device: 2.4GHz 2way RF Receiver
USB Device: Apple Keyboard
USB Device: Built-in iSight
USB Device: IR Receiver
Thunderbolt Bus: -
Macbook pro keeps freezing after updating to Maverick
my 1 year old macbook pro keeps freezing after i updated from mountain lion to maverick.
all the time i had mountain lion i can remember maybe once where my mac froze. now, it froze probably 5 times in the last 5 days.
how can i fix this, or better still - how can i revert back to mountain lion? no, i never used time machine and i have 90gb left on my disc.
annoying.See ds store's user tip -> https://discussions.apple.com/docs/DOC-6162.
Good luck,
Clinton -
Mid-2010 Macbook Pro: To Upgrade or Update?
Hey Folks,
I know that this is a topic that has been covered in some detail, but I was hoping to get some feedback from people in the know regarding my specific circumstances and the most reasonable course of action. So, to begin, I have a mid-2010, 15 inch MacBook Pro with a 2.66 Ghz Intel Core i7, 4 GB RAM (1067 MHz DDR3) and an NVIDA GeForce GT 330M 512 MB Graphics Card. This was an amazing computer when I bought it and it continues to work quite well for must of my needs. However, recently, I have been using Pro Tools 11 Music Production software, as well as the Music Composing application MuseScore and I have found that I am not able to get the level of real-time processing speed that I see in some other small home recording setups I have encountered. As a result, I have begun to explore the idea of updating my hardware to a new Mac – perhaps a desktop model but I'm not necessarily married to that idea, as my sense of the benefits is somewhat vague, having to do with a "dedicated workspace" and that kind of thing.
While considering my options, I spoke with a phone rep at Apple who, after reviewing my needs and options, recommended that, rather than buying a whole new computer, I upgrade from my current 4 GB of RAM to either 8 or 16 GB (I know 16 is really a lot, but running music editing software is really an incredible RAM suck, believe me). I want to avoid the whirring and crashes that are somewhat unavoidable with my current setup. Moreover, the rep also introduced the idea of upgrading my processor to a Quadcore and looking into graphics cards if I felt that I wanted to move up to something newer.
After talking to the rep, I generally feel that just upgrading my different hardware elements is probably the way to go for me as I would save a lot of money, but I still feel somewhat reticent seeing as this computer is already close to five years old and it seems that spending a lot of money on something that will soon be obsolete seems foolish. On the other hand, having played with lots of new Macbook Pros and Mac desktops, I really haven't seen any aesthetic changes or new features that really scream out to me to buy the newest model as mine does not seem substantially dated in any real way - in fact, I generally find it a little better than most of the floor models I have played with in the Apple store. The only thing that I even remotely notice is dated is that my MacBook is one generation older than when "Airplay" was implemented in apple TV, so I cannot pair remotely, but that doesn't make a huge difference to me.
I should also mention for context that I did have a Hard Drive crash about 8 months ago at which time I upgraded from a 500 GB to a 1 TB drive, so I have already put some money into the computer. I don't play any video games, so that sort of thing isn't really a consideration, nor is social media a big thing for me, outside of Spotify which I use more or less constantly. Also, though it maybe irrelevant, I will be moving from California to Durham, UK in the summer to begin graduate school, so if there is anything to consider in terms of international functionality, please let me know.
Basically, I just want to know whether anyone sees a clear choice between the two scenarios I have presented: Should I "Supe-Up" my current MacBook with more RAM, and/or a QuadCore processor, or if I should buy a new computer altogether. If anyone has suggestions for other ideas to consider, I would be appreciative of any advice you can offer.
Best!
MitchI have a MacBook Pro 15 inch early 2011.
The new features available in OS X Yosemite like Continuity, Handoff,etc are not supported in this model.
I did upgrade RAM to avoid any possible slowdown.
I found replacing the HD with SSD is too expensive for a 4 years old model.
Replacing the CPU/GPU is not for amateurs.
If you think that rebuilding a Mac part by part is a viable option, please go ahead and rebuild it.
Best. -
Updating my mid 2010 MacBook Pro
This is the third time I have tried to post this so if it is here three times.....my humble apologies...
After adding Yosemite to my mid 2010 macbook pro I realized, after experiencing the beach ball of death every 3-4 minutes and slow activity, that my 4 gigs Ram probably wasn't enough and upgraded to Crucial 8 gigs....no more beach ball and nearly instant screen changes. I have ordered a Crucial MX 100 512 Gb SSD and figure this is a great time to add windows. I work in medicine and need to access a medical center portal that doesn't support Mac. I never game nor do I do graphics. Just business and communications, paper writiing net surfing for research etc. I teach online also
Here's the question...How much space should I dedicate on the new SSD for the windows partition? any suggestions. I am ignorant when it comes to understanding this computer world, but I can fix headaches and snotty noses pretty well. And I can follow instructions (LOL).
BobHello there, Robert.
The following Knowledge Base article offers up some recommendations as to the minimum requirments you would need for installing Windows on your Mac using Boot Camp:
Boot Camp: System requirements for Microsoft Windows operating systems - Apple Support
Requirements for all Windows installations
To install Microsoft Windows using Boot Camp, you need the following:
An Internet connection
An administrator account in OS X to use Boot Camp Assistant
The keyboard and mouse or trackpad that came with your Mac (If they aren’t available, use a USB keyboard and mouse)
A minimum of 2 GB of RAM, 30 GB of free disk space are recommended if you are installing Windows for the first time, or 40 GB of free disk space if you are upgrading from a previous version of Windows
An authentic Microsoft Windows full install disc or ISO file
A built-in optical drive, or a compatible external optical drive is required if you are using an install disc
8 GB USB storage device, or external drive formatted as MS-DOS (FAT) to install the downloaded drivers
Before you install Windows, you should use Software Update to make sure OS X and your computer's firmware are up to date.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
My 15-inch, Mid 2010 Macbook Pro keeps restarting
Sorry if this has been asked here before but I've been having lots of trouble with my Macbook Pro lately and I'm not sure what to do. It keeps restarting all the time and I've noticed that it mostly occurs while I'm using the Type Tool in Photoshop. Which is very upsetting because I use that program a lot and I'm not sure what to do about this. The problem started earlier this year and has since gotten significantly worse, especially after upgrading to "Mavericks" OS X 10.9.4".
Processor 2.8 GHz Intel Core i7
Memory 8 GB 1067 MHz DDR3
Graphics NVIDIA GeForce GT 330M 512 MB
And here's the report that I received on the latest restart:
Anonymous UUID: C8E8E91A-0CEB-6B3E-EA1A-D91ECCEDB424
Mon Sep 15 13:36:49 2014
panic(cpu 3 caller 0xffffff7f9efaaf7c): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff8138978000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.6.22/src/Apple MuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 3), Frame : Return Address
0xffffff814cf2b6b0 : 0xffffff801cc22f79
0xffffff814cf2b730 : 0xffffff7f9efaaf7c
0xffffff814cf2b800 : 0xffffff7f9d625f1b
0xffffff814cf2b8c0 : 0xffffff7f9d6ef50a
0xffffff814cf2b900 : 0xffffff7f9d6ef57a
0xffffff814cf2b970 : 0xffffff7f9d96e056
0xffffff814cf2baa0 : 0xffffff7f9d712ba9
0xffffff814cf2bac0 : 0xffffff7f9d62c96d
0xffffff814cf2bb70 : 0xffffff7f9d62a478
0xffffff814cf2bd70 : 0xffffff7f9d62b518
0xffffff814cf2be50 : 0xffffff7f9d5d82de
0xffffff814cf2beb0 : 0xffffff7f9ef7c4e6
0xffffff814cf2bf00 : 0xffffff7f9ef7b20e
0xffffff814cf2bf20 : 0xffffff801cc4a20a
0xffffff814cf2bfb0 : 0xffffff801ccd7417
Kernel Extensions in backtrace:
com.apple.driver.AppleMuxControl(3.6.22)[32862231-50BC-3AF6-87A2-703321AE4F90]@ 0xffffff7f9ef9c000->0xffffff7f9efaffff
dependency: com.apple.driver.AppleGraphicsControl(3.6.22)[AA46D551-BE0F-33DA-93A3-8F46197BB 36F]@0xffffff7f9ef94000
dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f9d52b000
dependency: com.apple.iokit.IOPCIFamily(2.9)[4662B11D-2ECA-315D-875C-618C97CDAB2A]@0xffffff 7f9d2be000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0 xffffff7f9d583000
dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[E04639C5-D734-3AB3-A682-FE66694C66 53]@0xffffff7f9ef97000
com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[D61B2BB9-4289-318D-9197-5E1E13B 1FF32]@0xffffff7f9d5d6000->0xffffff7f9d83efff
dependency: com.apple.iokit.IOPCIFamily(2.9)[4662B11D-2ECA-315D-875C-618C97CDAB2A]@0xffffff 7f9d2be000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[D41125CE-69BD-32E7-9B1D-4E83431662DD]@0xff ffff7f9d5c6000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0 xffffff7f9d583000
com.apple.nvidia.classic.NVDANV50HalTesla(8.2.4)[B0E6AAA7-E970-3D81-8B43-145D56 A3A4AC]@0xffffff7f9d849000->0xffffff7f9daf2fff
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[D61B2BB9-4289-318D-9197-5E1E13B 1FF32]@0xffffff7f9d5d6000
dependency: com.apple.iokit.IOPCIFamily(2.9)[4662B11D-2ECA-315D-875C-618C97CDAB2A]@0xffffff 7f9d2be000
com.apple.driver.AGPM(100.14.28)[FA3AB19A-6DB2-3CBA-B74F-012CB69E39D9]@0xffffff 7f9ef79000->0xffffff7f9ef8bfff
dependency: com.apple.iokit.IOPCIFamily(2.9)[4662B11D-2ECA-315D-875C-618C97CDAB2A]@0xffffff 7f9d2be000
dependency: com.apple.driver.IOPlatformPluginFamily(5.7.1d6)[67BEDCC9-E9AB-3F32-82CE-84729F B82C0A]@0xffffff7f9e01d000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[D41125CE-69BD-32E7-9B1D-4E83431662DD]@0xff ffff7f9d5c6000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0 xffffff7f9d583000
dependency: com.apple.AppleGraphicsDeviceControl(3.6.22)[91D61DEC-2946-3790-8134-B808C016C4 C9]@0xffffff7f9ef73000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13E28
Kernel version:
Darwin Kernel Version 13.3.0: Tue Jun 3 21:27:35 PDT 2014; root:xnu-2422.110.17~1/RELEASE_X86_64
Kernel UUID: BBFADD17-672B-35A2-9B7F-E4B12213E4B8
Kernel slide: 0x000000001ca00000
Kernel text base: 0xffffff801cc00000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 186429134352
last loaded kext at 57184744397: com.apple.driver.AudioAUUC 1.60 (addr 0xffffff7f9e7dd000, size 32768)
last unloaded kext at 183263355081: com.apple.driver.AppleUSBUHCI 656.4.1 (addr 0xffffff7f9de0e000, size 65536)
loaded kexts:
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.14.28
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.6f1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 2.6.3f4
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleLPC 1.7.0
com.apple.GeForceTesla 8.2.4
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleMikeyDriver 2.6.3f4
com.apple.driver.AppleIntelHDGraphics 8.2.4
com.apple.driver.AppleIntelHDGraphicsFB 8.2.4
com.apple.driver.AppleMuxControl 3.6.22
com.apple.driver.AppleMCCSControl 1.2.5
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.6f1
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBCardReader 3.4.1
com.apple.driver.AppleIRController 325.7
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.iokit.SCSITaskUserClient 3.6.6
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.0
com.apple.driver.AppleUSBHub 683.4.0
com.apple.driver.AppleFWOHCI 5.0.2
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleAHCIPort 3.0.5
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
com.apple.AppleGraphicsDeviceControl 3.6.22
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.6.3f4
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOSurface 91.1
com.apple.iokit.IOBluetoothFamily 4.2.6f1
com.apple.nvidia.classic.NVDANV50HalTesla 8.2.4
com.apple.nvidia.classic.NVDAResmanTesla 8.2.4
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleHDAController 2.6.3f4
com.apple.iokit.IOHDAFamily 2.6.3f4
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleGraphicsControl 3.6.22
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusController 1.0.12d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.6f1
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.7.1d6
com.apple.driver.AppleSMC 3.1.8
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.driver.AppleUSBMultitouch 240.9
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.6
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IO80211Family 640.36
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOUSBFamily 683.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.8 GHz, 8 GB, SMC 1.58f17
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x04CD, 0x46412D38353030434C372D34474253510000
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x04CD, 0x46412D38353030434C372D34474253510000
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.6f1 14216, 3 services, 15 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS725050A9A362, 500.11 GB
Serial ATA Device: HL-DT-ST DVDRW GS23N
USB Device: Hub
USB Device: Built-in iSight
USB Device: IR Receiver
USB Device: Hub
USB Device: Internal Memory Card Reader
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus:
Any help would be greatly appreciated!Thank you so much for the reply!!! This really means a lot! I'm not familiar with that software and admittedly, I'm not all that tech savvy.
If I download this, does this mean I can use Photoshop again (Albeit temporarily)? And will disabling the GPU have any negative effects on my computer?
And I've also seen that a few other people have had similar problems with their "Mid-2010 Macbook Pro's" - is this because of a faulty hardware problem? And is the solution to have it replaced?
Sorry for all the questions by the way. Like I said, I'm not all that tech savvy but I really want to fix this and start using my computer like I used to before. Also, I live in the Territories in Canada and have no access to any Apple Stores so I can't really book a Genuis Bar appointment until my next holiday, which, sadly, won't be for quite awhile.
Again- thank you so much for the reply!!! : ) -
Mid 2010 MacBook Pro 15" Blacks Out Without Warning
Quick Summary of Problem: My MacBook Pro is currently shutting down without warning. It would be more accurate to say that the screen goes blank but the machine remains on as can be heard by the fan. Nothing resolves it without powering down and restarting. It has occurred when attached to a power source or via the battery.
My machine specs: Mid 2010 MacBook Pro 15” with 500GB hard drive, 8GB RAM, Intel HD Graphics/nVidia GeForce GT 330M with 512MB, anti-glare 15” screen with max resolution 1680 x 1050). Running Snow Leopard 10.6.8 with 2013-001 Security Patch installed.
I have AppleCare which commenced when I first bought the machine in July 2010.
System Profiler says my battery condition is ‘Normal’. Cycle count: 610.
Detailed Summary of Problem: Back in January, my MacBook Pro shut down several times without warning. Each time, I was creating selections on high resolution imagery in Adobe Photoshop CS5.
Not long after, I saw the ‘MacBook Pro SMC Firmware Update 1.7’ relased on Feb 12 (http://support.apple.com/kb/DL1633) and installed it via Software Update. By coincidence or not, my MBP behaved much better afterwards and the seemingly random blank screens requiring a restart disappeared.
But then I installed the ‘Security Update 2013-001 (Snow Leopard)’(http://support.apple.com/kb/DL1642) via Software Update and that’s the only thing I can really remember changing to my system. Since then, the black-outs have reappeared. As before, I was usually using Photoshop and working with high resolution imagery. However, one time the machine blacked-out, I was simply doing a two-finger scroll on the built-in trackpad whilst in Chrome (Version 25.0.1364.172).
The blackout has occurred twice now not being connected to power, and twice with it being connected to a wall socket. Needless to say, I lost work in Photoshop (even though I’ve begun to save more regularly) and now it feels like it’s a ticking time bomb and I don’t know when it’s going to go off.
One thing I’ve found rather odd is that in the crash log, the kernal version doesn’t seem right for Snow Leopard:
Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
System model name: MacBookPro6,2 (Mac-F22586C8)
The full crash log can be found at the bottom of this post.
Fixes I’ve tried:
1) Resetting the NV-RAM has done nothing. (was suggested
2) I’ve tried reinstalling the ‘MacBook Pro SMC Firmware Update 1.7’ by downloading the manual installer from Apple, however it now says ‘Alert: This software is not supported on your system’ which in a way makes sense given I’d already applied the firmware update, but a more accurate message along the lines of ‘This firmware update has already been installed’ would be more reassuring.
3) If all else fails, I could resort to copying over a backup I created with Carbon Copy Cloner, which was done before I reinstalled the 2013-001 Security Update for Snow Leopard. But that’s a bit of a headache too, because my documents I’ve updated since the backup will be out of sync. Another reason this isn’t a great solution is that I can’t take advantage of the 2013-001 security update, nor future ones.
Any suggestions? There’s probably no good time for something like this to happen, but this is a particularly bad time – I’m currently beginning design and finished art freelancing and brushing up on some applications I haven’t used in years. Nor am I going to make an impression meeting with recruiters without my folio being presented from my MBP.
I’ve already booked a Genius appointment 2.5 days from now, but all help and ideas greatly appreciated!
Interval Since Last Panic Report: 1499814 sec
Panics Since Last Report: 3
Anonymous UUID: 64BB09F4-C27C-4BA6-A3C4-EAF953593C01
Sun Mar 17 21:18:55 2013
panic(cpu 2 caller 0x83506c9b): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0xa691c000 0x0a5480a2, D0, P3/4
Backtrace (CPU 2), Frame : Return Address (4 potential args on stack)
0x81ec2188 : 0x21b837 (0x5dd7fc 0x81ec21bc 0x223ce1 0x0)
0x81ec21d8 : 0x83506c9b (0x8371c28c 0x8378c800 0x8372ae60 0x0)
0x81ec2278 : 0x83621608 (0xe826c04 0xd8e9004 0x100 0x16043000)
0x81ec22c8 : 0x83618601 (0xd8e9004 0x100 0x81ec22f8 0x834f6778)
0x81ec22f8 : 0x83d3b9a6 (0xd8e9004 0x100 0x438004ee 0x1)
0x81ec2438 : 0x836402b5 (0xd8e9004 0xd8eb004 0x0 0x0)
0x81ec2478 : 0x8350fe7c (0xd8e9004 0xd8eb004 0x0 0x0)
0x81ec2518 : 0x8350c55b (0x0 0x9 0x0 0x0)
0x81ec26c8 : 0x8350e58f (0x0 0x600d600d 0x702b 0x81ec26f8)
0x81ec2798 : 0x82b07eae (0xc1d00041 0xbfef0033 0xbfef0034 0x857c)
0x81ec2808 : 0x82b17734 (0x1a699c00 0x1a106300 0x8 0x0)
0x81ec2828 : 0x82b3c322 (0x1a106300 0xb 0x81ec2848 0x2345f4)
0x81ec2858 : 0x82b3cb3d (0xe863000 0x0 0x81ec287c 0x0)
0x81ec2888 : 0x82b1cd79 (0xe863000 0xa4837080 0x0 0x0)
0x81ec28d8 : 0x82aded0c (0x6bbcb000 0x0 0x0 0x3)
0x81ec2948 : 0x82ade40f (0x6bbcb000 0x0 0x2 0x3)
0x81ec2978 : 0x82ad405f (0x6bbcb000 0x0 0x2 0x6be38000)
0x81ec2ab8 : 0x82b0d5d8 (0x6be38000 0x1 0x81ec2bcc 0x81ec2bc8)
0x81ec2b68 : 0x82acffe1 (0x6be38000 0x1 0x81ec2bcc 0x81ec2bc8)
0x81ec2be8 : 0x56da06 (0x6be38000 0x0 0x81ec2e3c 0x81ec2c74)
0x81ec2c38 : 0x56e2a5 (0x82b5e720 0x6be38000 0x160bc588 0x1)
0x81ec2c88 : 0x56eb59 (0x6be38000 0x10 0x81ec2cd0 0x0)
0x81ec2da8 : 0x286638 (0x6be38000 0x10 0x160bc588 0x1)
0x81ec3e58 : 0x21dbe5 (0x160bc560 0x1b4155a0 0x1ecfa8 0x5d43)
0x81ec3e98 : 0x210a86 (0x160bc500 0x0 0xe759570 0xea560e0)
0x81ec3ef8 : 0x216f84 (0x160bc500 0x0 0x0 0x0)
0x81ec3f78 : 0x295c57 (0xda5e288 0x0 0x0 0x0)
0x81ec3fc8 : 0x2a256d (0xda5e284 0x0 0x10 0x18c5fa84)
Kernel Extensions in backtrace (with dependencies):
com.apple.GeForce(6.4.0)@0x82ac4000->0x82b7afff
dependency: com.apple.NVDAResman(6.4.0)@0x834a0000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x82fd3000
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x7a802000
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x8301b000
com.apple.nvidia.nv50hal(6.4.0)@0x83c05000->0x84019fff
dependency: com.apple.NVDAResman(6.4.0)@0x834a0000
com.apple.NVDAResman(6.4.0)@0x834a0000->0x8378dfff
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x7a802000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x82fd3000
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x8301b000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
10K549
Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 27346403042381
unloaded kexts:
com.apple.driver.AppleUSBUHCI 4.2.0 (addr 0x7ab8a000, size 0x65536) - last unloaded 108333775323
loaded kexts:
com.vmware.kext.vmnet 3.1.2
com.vmware.kext.vmioplug 3.1.2
com.vmware.kext.vmci 3.1.2
com.vmware.kext.vmx86 3.1.2
virtualcdrw.driver 1.0
com.AmbrosiaSW.AudioSupport 3.2
at.obdev.nke.LittleSnitch 2.4.0
com.apple.driver.AppleHWSensor 1.9.3d0 - last loaded 44829748683
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AGPM 100.12.31
com.apple.driver.AudioAUUC 1.57
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.iokit.CHUDUtils 364
com.apple.iokit.CHUDProf 364
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AppleUpstreamUserClient 3.5.7
com.apple.driver.AppleMikeyDriver 2.0.5f14
com.apple.driver.AppleIntelHDGraphics 6.4.0
com.apple.driver.AppleHDA 2.0.5f14
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.driver.AppleMCCSControl 1.0.20
com.apple.driver.AppleIntelHDGraphicsFB 6.4.0
com.apple.driver.SMCMotionSensor 3.0.1d2
com.apple.iokit.AppleBCM5701Ethernet 3.0.5b8
com.apple.driver.AppleGraphicsControl 2.10.6
com.apple.GeForce 6.4.0
com.apple.driver.AirPortBrcm43224 428.42.4
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1
com.apple.driver.AppleLPC 1.5.1
com.apple.kext.AppleSMCLMU 1.5.2d10
com.apple.driver.AppleUSBTCButtons 201.6
com.apple.driver.AppleUSBCardReader 2.6.1
com.apple.driver.AppleIRController 303.8
com.apple.driver.AppleUSBTCKeyboard 201.6
com.apple.iokit.SCSITaskUserClient 2.6.8
com.apple.BootCache 31.1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.driver.AppleUSBHub 4.2.4
com.apple.iokit.IOAHCIBlockStorage 1.6.4
com.apple.driver.AppleFWOHCI 4.7.3
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleUSBEHCI 4.2.4
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleAHCIPort 2.1.7
com.apple.driver.AppleACPIButtons 1.3.6
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.3.6
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.14
com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.iokit.IOATAPIProtocolTransport 2.5.1
com.apple.iokit.IOATAFamily 2.5.1
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOBluetoothSerialManager 2.4.5f3
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.CHUDKernLib 365
com.apple.driver.DspFuncLib 2.0.5f14
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.AppleProfileFamily 41.4
com.apple.driver.AppleHDAController 2.0.5f14
com.apple.iokit.IOHDAFamily 2.0.5f14
com.apple.iokit.IOAudioFamily 1.8.3fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.iokit.IO80211Family 320.1
com.apple.iokit.IONetworkingFamily 1.10
com.apple.driver.IOPlatformPluginFamily 4.7.0a1
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.1
com.apple.driver.AppleSMC 3.1.0d5
com.apple.nvidia.nv50hal 6.4.0
com.apple.NVDAResman 6.4.0
com.apple.iokit.IONDRVSupport 2.2.1
com.apple.iokit.IOGraphicsFamily 2.2.1
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3
com.apple.iokit.IOBluetoothFamily 2.4.5f3
com.apple.iokit.IOUSBMassStorageClass 2.6.7
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.8
com.apple.driver.AppleUSBMultitouch 207.7
com.apple.iokit.IOUSBHIDDriver 4.2.0
com.apple.driver.AppleUSBMergeNub 4.2.4
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6.1
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCISerialATAPI 1.2.6
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8
com.apple.iokit.IOUSBUserClient 4.2.4
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IOAHCIFamily 2.0.6
com.apple.iokit.IOUSBFamily 4.2.4
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.6
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.TMSafetyNet 6
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 289.1
com.apple.iokit.IOStorageFamily 1.6.3
com.apple.driver.AppleACPIPlatform 1.3.6
com.apple.iokit.IOPCIFamily 2.6.5
com.apple.iokit.IOACPIFamily 1.3.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f17
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST9500420ASG, 465.76 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0xfd110000 / 4
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000 / 3
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0xfa120000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8218, 0xfa113000 / 8
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa130000 / 3I am sorry. The page that came up has an AD for issues with a 13" MacBook Pro in the corner. I read the AD as if it were part of the article and assumed the whole page referred to the 13" model. My Mistake.
However, the issue described by TS4088 is not a soldering problem. It is a Latent Defect -- a flaw built into certain batches of those chips from the day they were packaged and installed.
If your Mac fails the VST test used to detect this Latent Defect, re-flowing the solder is likely to have NO EFFECT on its performance -- the solution is the remove the defective chip and replace with a good one.
There certainly can be problems in these and other Macs where a re-flow would be beneficial. But I caution Readers not to generalize your solution to Macs that are known to fail VST. Re-flow alone will not solve the Latent Defect problem. -
Mid-2010 Macbook Pro Crashes Often (I know)...
Hi. My Mid 2010 Macbook Pro keeps crashing. Possibly related to the installation of OS X Mavericks, but from the other threads it sounds like a RAM or logic board issue. I would appreciate the help. Here is the panic log:
panic(cpu 1 caller 0xffffff7f8f663f7c): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80b4cdd000 0x0a5480a2, D0, P2/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.5.26/src/Apple MuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 1), Frame : Return Address
0xffffff80152a3230 : 0xffffff800d222fa9
0xffffff80152a32b0 : 0xffffff7f8f663f7c
0xffffff80152a3380 : 0xffffff7f8dd1de7b
0xffffff80152a3440 : 0xffffff7f8dde746a
0xffffff80152a3480 : 0xffffff7f8dde74da
0xffffff80152a34f0 : 0xffffff7f8e066056
0xffffff80152a3620 : 0xffffff7f8de0ab09
0xffffff80152a3640 : 0xffffff7f8dd248cd
0xffffff80152a36f0 : 0xffffff7f8dd223d8
0xffffff80152a38f0 : 0xffffff7f8dd24501
0xffffff80152a39e0 : 0xffffff7f8ec9f7a0
0xffffff80152a3a40 : 0xffffff7f8ec9c522
0xffffff80152a3ad0 : 0xffffff7f8ec86df6
0xffffff80152a3b10 : 0xffffff7f8ec7dd3b
0xffffff80152a3b70 : 0xffffff800d6cea56
0xffffff80152a3b90 : 0xffffff800d6d0051
0xffffff80152a3bf0 : 0xffffff800d6cdabf
0xffffff80152a3d40 : 0xffffff800d2b66a8
0xffffff80152a3e50 : 0xffffff800d226bf1
0xffffff80152a3e80 : 0xffffff800d2139f5
0xffffff80152a3ef0 : 0xffffff800d21e043
0xffffff80152a3f70 : 0xffffff800d2c989d
0xffffff80152a3fb0 : 0xffffff800d2f3c76
Kernel Extensions in backtrace:
com.apple.driver.AppleMuxControl(3.5.26)[B67CD59F-1344-37BC-8A9A-46D6D3DCA13D]@ 0xffffff7f8f655000->0xffffff7f8f668fff
dependency: com.apple.driver.AppleGraphicsControl(3.5.26)[C0F9A79F-167E-3A68-873C-5CE17B97F B11]@0xffffff7f8f64d000
dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f8db85000
dependency: com.apple.iokit.IOPCIFamily(2.9)[244D4E48-78E6-3369-8D76-285C66EF9BF4]@0xffffff 7f8d8d6000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[B889D3AB-CCC0-3FCD-A83E-D2E3E4CB537B]@0 xffffff7f8dc7b000
dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[E04639C5-D734-3AB3-A682-FE66694C66 53]@0xffffff7f8f650000
com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[6EB3FF52-A4F6-3496-AE9C-D89B00F DE504]@0xffffff7f8dcce000->0xffffff7f8df36fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[244D4E48-78E6-3369-8D76-285C66EF9BF4]@0xffffff 7f8d8d6000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[B93BBFC9-9ED5-3DDD-8CED-5EDA081BB997]@0xff ffff7f8dcbe000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[B889D3AB-CCC0-3FCD-A83E-D2E3E4CB537B]@0 xffffff7f8dc7b000
com.apple.nvidia.classic.NVDANV50HalTesla(8.2.4)[B0E6AAA7-E970-3D81-8B43-145D56 A3A4AC]@0xffffff7f8df41000->0xffffff7f8e1eafff
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[6EB3FF52-A4F6-3496-AE9C-D89B00F DE504]@0xffffff7f8dcce000
dependency: com.apple.iokit.IOPCIFamily(2.9)[244D4E48-78E6-3369-8D76-285C66EF9BF4]@0xffffff 7f8d8d6000
com.apple.GeForceTesla(8.2.4)[24ED915E-02F3-3A31-8502-6AA41FFCA420]@0xffffff7f8 ec3c000->0xffffff7f8ed06fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[244D4E48-78E6-3369-8D76-285C66EF9BF4]@0xffffff 7f8d8d6000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[B93BBFC9-9ED5-3DDD-8CED-5EDA081BB997]@0xff ffff7f8dcbe000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[B889D3AB-CCC0-3FCD-A83E-D2E3E4CB537B]@0 xffffff7f8dc7b000
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[6EB3FF52-A4F6-3496-AE9C-D89B00F DE504]@0xffffff7f8dcce000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
13D65
Kernel version:
Darwin Kernel Version 13.2.0: Thu Apr 17 23:03:13 PDT 2014; root:xnu-2422.100.13~1/RELEASE_X86_64
Kernel UUID: ADD73AE6-88B0-32FB-A8BB-4F7C8BE4092E
Kernel slide: 0x000000000d000000
Kernel text base: 0xffffff800d200000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 66155531634054
last loaded kext at 51495952434421: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f8f7ba000, size 49152)
last unloaded kext at 51580684386895: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f8f7ba000, size 32768)
loaded kexts:
com.sophos.kext.sav 9.0.61
com.sophos.nke.swi 9.0.53
com.apple.filesystems.smbfs 2.0.2
com.apple.filesystems.udf 2.5
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.2.4f1
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.14.15
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 2.6.1f2
com.apple.GeForceTesla 8.2.4
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleLPC 1.7.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.4f1
com.apple.driver.AppleMikeyDriver 2.6.1f2
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleIntelHDGraphics 8.2.4
com.apple.driver.AppleIntelHDGraphicsFB 8.2.4
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleMuxControl 3.5.26
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleUSBCardReader 3.4.1
com.apple.driver.AppleIRController 325.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.6.6
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.5.1
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleFWOHCI 5.0.2
com.apple.driver.AppleUSBHub 666.4.0
com.apple.driver.AppleAHCIPort 3.0.0
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.AppleGraphicsDeviceControl 3.5.26
com.apple.iokit.IOSurface 91.1
com.apple.iokit.IOBluetoothFamily 4.2.4f1
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.6.1f2
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.nvidia.classic.NVDANV50HalTesla 8.2.4
com.apple.nvidia.classic.NVDAResmanTesla 8.2.4
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.4f1
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleHDAController 2.6.1f2
com.apple.iokit.IOHDAFamily 2.6.1f2
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.IOPlatformPluginFamily 5.7.0d11
com.apple.driver.AppleGraphicsControl 3.5.26
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleUSBMultitouch 240.9
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.6
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.iokit.IO80211Family 630.35
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 677.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
System Profile:
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 4 GB, SMC 1.58f16
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533654465238432D47372020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533654465238432D47372020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.4f1 13674, 3 services, 15 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545050B9SA02, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Internal Memory Card Reader
USB Device: Hub
USB Device: Built-in iSight
USB Device: IR Receiver
Thunderbolt Bus:You have the MacBookPro6,2, the Edsel of Macs. It may have the logic-board defect that was covered by this recall.
Make a "Genius" appointment at an Apple Store, or go to another authorized service provider, to have the machine tested. The routine hardware diagnostics used by service providers do not detect the fault. There is a specific test for this issue that Apple calls "VST" (for "Video Switching Test.") Ask for it. A "Failed" result means that the fault is present. However, according to reports, some units may pass the test, and yet still be deemed eligible for repair under the program. Your experience may vary.
Print the first page of the panic report, if any, and the support page linked above, and bring them with you.
Note that the recall only applies within three years of purchase. After that, Apple may refuse the service. In that case, you may be quoted a price of about $300 (in the U.S.) for a "depot repair," which involves shipping the unit to a central repair facility and takes about two weeks. For that flat fee, anything found wrong with it should be fixed, not just the logic board.
The model was discontinued on February 24, 2011, so the recall has nominally ended. Some units may have been sold after that date by Apple as refurbished, or by resellers as new, and they might still be covered.
Some owners report that their unit was repaired under the program after the deadline had passed. Others report that the repair was covered by the extended warranty from a credit-card issuer. Again, your experience may vary.
Sometimes the replacement part is also defective, so be prepared for that possibility.
If it's too late for your unit to be repaired under the program, and you don't want to pay for a new logic board, you may be able to stop the panics by disabling automatic graphics switching. To use the discrete graphics processor, you'll need a third-party utility to switch to it manually.
Often the problems start after a system upgrade. If the upgrade was recent, and you have backups, then you can revert to a previous OS X version.
If you're dissatisfied with Apple's response, please keep in mind that no one here represents the company or can help with customer-service issues.
Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
*An SSD doesn't need to be zeroed. -
Mid 2010 MacBook Pro i7 - Crashing - Low $ - HEELLPP
My mid 2010 Macbook pro 15" with i7 running 10.85 has recently started crashing. I've really only used it extensively for the last 2 years so it's been doing quite well but has now started black screening then rebooting with no - at least not apparent to the user - sequence of events.
My partner isn't working (car hit and run) so budget is low and I'm currently pushing myself on Team Treehouse to learn coding to improve my job prospects and my salary so need the laptop right now.
Is the below the standard logic board replacement that I've found many have on forum? is it the video card? Just not sure which way to head and not in the budget for a totally new laptop though would be confident enough with the help of (PC) husband to upgrade hard drive or other components. OR am I best to take it to the Apple store for a genius assessment?
Any help greatly appreciated.
Kindest,
Kitty
Etre Check report below:
Problem description:
Mid 2010 MBP with i7 processor and anti-glare screen running 10.85.
Mac occasionally crashes, goes black screen, then reboots with seemingly no identifiable actions causing this to happen by the user (ie. can’t identify similarities).
EtreCheck version: 2.0.11 (98)
Report generated 4 November 2014 9:22:11 AM AEDT
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2010) (Verified)
MacBook Pro - model: MacBookPro6,2
1 2.66 GHz Intel Core i7 CPU: 2-core
4 GB RAM
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics - VRAM: 288 MB
NVIDIA GeForce GT 330M - VRAM: 512 MB
Color LCD 1680 x 1050
System Software: ℹ️
OS X 10.8.5 (12F45) - Uptime: 0:14:28
Disk Information: ℹ️
ST9500420ASG disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
disk0s1 (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (335.34 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.5.1) Support
[not loaded] com.wacom.kext.wacomtablet (6.3.4 - SDK 10.8) Support
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[running] com.adobe.AdobeCreativeCloud.plist Support
[loaded] com.citrix.AuthManager_Mac.plist Support
[running] com.citrix.ReceiverHelper.plist Support
[running] com.citrix.ServiceRecords.plist Support
[invalid?] com.maintain.LogOut.plist Support
[invalid?] com.maintain.PurgeInactiveMemory.plist Support
[invalid?] com.maintain.Restart.plist Support
[invalid?] com.maintain.ShutDown.plist Support
[invalid?] com.maintain.Sleep.plist Support
[running] com.maintain.SystemEvents.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[running] com.wacom.wacomtablet.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[invalid?] com.adobe.SwitchBoard.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.macpaw.CleanMyMac2.Agent.plist Support
[invalid?] com.maintain.AutoLoginUserScreenLocked.plist Support
[not loaded] com.maintain.CocktailScheduler.plist Support
[invalid?] com.maintain.HideSpotlightMenuBarIcon.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
User Login Items: ℹ️
Adobe Bridge CC ApplicationHidden (/Applications/Adobe Bridge CC/Adobe Bridge CC.app)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 4.0.1.13525 Support
WacomNetscape: Version: 2.1.0-1 - SDK 10.8 Support
WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.2 Support
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
Silverlight: Version: 4.0.60531.0 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0
CitrixICAClientPlugIn: Version: 11.8.0 - SDK 10.7 Support
npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5 Support
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
googletalkbrowserplugin: Version: 4.0.1.13525 Support
QuickTime Plugin: Version: 7.7.1
EPPEX Plugin: Version: 3.0.5.0 Support
JavaAppletPlugin: Version: Java 7 Update 45 Check version
Safari Extensions: ℹ️
feedly
Twitter for Safari
3rd Party Preference Panes: ℹ️
Flash Player Support
Java Support
WacomTablet Support
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Destinations:
GLAM WD750 [Local]
Total size: 749.78 GB
Total number of backups: 16
Oldest backup: 2012-12-23 08:10:51 +0000
Last backup: 2014-10-28 10:33:13 +0000
Size of backup disk: Excellent
Backup size 749.78 GB > (Disk size 0 B X 3)
Top Processes by CPU: ℹ️
3% WindowServer
1% AppleIDAuthAgent
0% fontd
0% Creative Cloud
0% mds
Top Processes by Memory: ℹ️
245 MB WebProcess
86 MB Safari
64 MB Finder
57 MB mds
56 MB PluginProcess
Virtual Memory Information: ℹ️
1.88 GB Free RAM
1.23 GB Active RAM
215 MB Inactive RAM
832 MB Wired RAM
433 MB Page-ins
0 B Page-outsHi Ogelthorpe,
Thank you for such a speedy response, suspected as much. Here is the report below, does this mean a trip to the Apple Genius Bar is in order?
Hoping they can take pity on me…..
panic(cpu 2 caller 0xffffff7f8bc85f1a): "GPU Panic: [<None>] 3 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff808627d000 0x0a5480a2, D0, P2/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.5/src/AppleM uxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 2), Frame : Return Address
0xffffff8085383190 : 0xffffff8009a1d636
0xffffff8085383200 : 0xffffff7f8bc85f1a
0xffffff80853832d0 : 0xffffff7f8a1bd88c
0xffffff8085383390 : 0xffffff7f8a29085a
0xffffff80853833d0 : 0xffffff7f8a2908b8
0xffffff8085383440 : 0xffffff7f8a556280
0xffffff8085383570 : 0xffffff7f8a2b9345
0xffffff8085383590 : 0xffffff7f8a1c465f
0xffffff8085383640 : 0xffffff7f8a1c20f6
0xffffff8085383840 : 0xffffff7f8a1c303e
0xffffff8085383920 : 0xffffff7f8b19cfc0
0xffffff8085383960 : 0xffffff7f8b1acdf7
0xffffff8085383980 : 0xffffff7f8b1dbe1f
0xffffff80853839c0 : 0xffffff7f8b1dbe7d
0xffffff8085383a00 : 0xffffff7f8b1b2bcf
0xffffff8085383a50 : 0xffffff7f8b17d022
0xffffff8085383ae0 : 0xffffff7f8b178dba
0xffffff8085383b10 : 0xffffff7f8b17697b
0xffffff8085383b40 : 0xffffff8009e6ec83
0xffffff8085383bc0 : 0xffffff8009e70d13
0xffffff8085383c20 : 0xffffff8009e6e74f
0xffffff8085383d70 : 0xffffff8009a98c21
0xffffff8085383e80 : 0xffffff8009a20b4d
0xffffff8085383eb0 : 0xffffff8009a10448
0xffffff8085383f00 : 0xffffff8009a1961b
0xffffff8085383f70 : 0xffffff8009aa6546
0xffffff8085383fb0 : 0xffffff8009acf473
Kernel Extensions in backtrace:
com.apple.driver.AppleMuxControl(3.4.5)[49FEF732-D7A3-327B-A7AA-6AC5A6E3DCFF]@0 xffffff7f8bc78000->0xffffff7f8bc8afff
dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[B5B1F368-132E-3509-9ED5-93270E3ABB DD]@0xffffff7f8bc73000
dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-9203-FC022277A43C]@0xffffff 7f8a0c2000
dependency: com.apple.driver.AppleGraphicsControl(3.4.5)[4A2C8548-7EF1-38A9-8817-E8CB34B8DC A6]@0xffffff7f8bc5f000
dependency: com.apple.iokit.IOACPIFamily(1.4)[A35915E8-C1B0-3C0F-81DF-5515BC9002FC]@0xfffff f7f8a040000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[F16E015E-1ABE-3C40-AC71-BC54F4BE442E]@0xff ffff7f8a148000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[9928306E-3508-3DBC-80A4-D8F1D87650D7]@0 xffffff7f8a105000
com.apple.NVDAResman(8.1.6)[39D35403-42FB-3F08-999C-9866938D6B3A]@0xffffff7f8a1 5c000->0xffffff7f8a3fffff
dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-9203-FC022277A43C]@0xffffff 7f8a0c2000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[F16E015E-1ABE-3C40-AC71-BC54F4BE442E]@0xff ffff7f8a148000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[9928306E-3508-3DBC-80A4-D8F1D87650D7]@0 xffffff7f8a105000
com.apple.nvidia.nv50hal(8.1.6)[BF3CC142-4112-3E23-BCE2-CDCFD5811DDA]@0xffffff7 f8a40b000->0xffffff7f8a6defff
dependency: com.apple.NVDAResman(8.1.6)[39D35403-42FB-3F08-999C-9866938D6B3A]@0xffffff7f8a1 5c000
dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-9203-FC022277A43C]@0xffffff 7f8a0c2000
com.apple.GeForce(8.1.6)[8D728212-9DE5-349D-ABF3-7989F0C4BC29]@0xffffff7f8b15a0 00->0xffffff7f8b227fff
dependency: com.apple.NVDAResman(8.1.6)[39D35403-42FB-3F08-999C-9866938D6B3A]@0xffffff7f8a1 5c000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[F16E015E-1ABE-3C40-AC71-BC54F4BE442E]@0xff ffff7f8a148000
dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-9203-FC022277A43C]@0xffffff 7f8a0c2000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[9928306E-3508-3DBC-80A4-D8F1D87650D7]@0 xffffff7f8a105000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
12F45
Kernel version:
Darwin Kernel Version 12.5.0: Sun Sep 29 13:33:47 PDT 2013; root:xnu-2050.48.12~1/RELEASE_X86_64
Kernel UUID: EA38B02E-2B88-309F-BA68-1DE29F605DD8
Kernel slide: 0x0000000009800000
Kernel text base: 0xffffff8009a00000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 26462820966363
last loaded kext at 26236101947216: com.apple.driver.IOBluetoothHIDDriver 4.1.7f2 (addr 0xffffff7f8bd97000, size 73728)
last unloaded kext at 24681820713714: com.apple.driver.IOBluetoothHIDDriver 4.1.7f2 (addr 0xffffff7f8bd97000, size 73728)
loaded kexts:
com.Cycling74.driver.Soundflower 1.5.1
com.apple.driver.AppleIntelProfile 119
com.apple.iokit.IOBluetoothSerialManager 4.1.7f2
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AGPM 100.13.14
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.1.7f4
com.apple.driver.AppleHDA 2.4.7fc4
com.apple.driver.AppleMikeyDriver 2.4.7fc4
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.GeForce 8.1.6
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleSMBusPCI 1.0.11d1
com.apple.driver.AppleIntelHDGraphics 8.1.6
com.apple.driver.AppleIntelHDGraphicsFB 8.1.6
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.4.5
com.apple.driver.AppleLPC 1.6.3
com.apple.driver.AppleUpstreamUserClient 3.5.12
com.apple.driver.AppleMuxControl 3.4.5
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.SMCMotionSensor 3.0.3d1
com.apple.driver.AppleUSBTCButtons 237.1
com.apple.driver.AppleUSBCardReader 3.3.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.AppleUSBTCKeyboard 237.1
com.apple.driver.AppleIRController 320.15
com.apple.iokit.SCSITaskUserClient 3.5.6
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.5
com.apple.driver.AppleAHCIPort 2.6.6
com.apple.driver.AppleUSBHub 635.4.0
com.apple.driver.AirPort.Brcm4331 615.20.17
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.iokit.AppleBCM5701Ethernet 3.6.2b4
com.apple.driver.AppleUSBEHCI 621.4.6
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.8
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.8
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 214.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2.1
com.apple.driver.AppleIntelCPUPowerManagement 214.0.0
com.apple.driver.IOBluetoothHIDDriver 4.1.7f2
com.apple.driver.AppleProfileTimestampAction 119
com.apple.driver.AppleProfileThreadInfoAction 119
com.apple.driver.AppleProfileRegisterStateAction 119
com.apple.driver.AppleProfileReadCounterAction 119
com.apple.driver.AppleProfileKEventAction 119
com.apple.driver.AppleProfileCallstackAction 119
com.apple.iokit.AppleProfileFamily 119
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.1.7f2
com.apple.driver.DspFuncLib 2.4.7fc4
com.apple.iokit.IOAudioFamily 1.9.2fc7
com.apple.kext.OSvKernDSPLib 1.12
com.apple.iokit.IOSurface 86.0.4
com.apple.iokit.IOBluetoothFamily 4.1.7f2
com.apple.nvidia.nv50hal 8.1.6
com.apple.NVDAResman 8.1.6
com.apple.driver.AppleGraphicsControl 3.4.5
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.7
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.driver.AppleHDAController 2.4.7fc4
com.apple.iokit.IOGraphicsFamily 2.3.7
com.apple.iokit.IOHDAFamily 2.4.7fc4
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.4.1d13
com.apple.driver.AppleSMC 3.1.5d4
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.6
com.apple.iokit.IOUSBMassStorageClass 3.5.2
com.apple.driver.AppleUSBMultitouch 237.3
com.apple.iokit.IOUSBHIDDriver 623.4.0
com.apple.driver.AppleUSBMergeNub 621.4.6
com.apple.driver.AppleUSBComposite 621.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.6
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.5
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.6
com.apple.iokit.IOAHCIFamily 2.5.1
com.apple.iokit.IO80211Family 530.5
com.apple.iokit.IOUSBUserClient 630.4.4
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBFamily 635.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220.3
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 345
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.8
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
System Profile:
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 4 GB, SMC 1.58f17
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.17)
Bluetooth: Version 4.1.7f2 12718, 3 service, 21 devices, 3 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST9500420ASG, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 7
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3 -
Mid-2010 Macbook Pro - Sudden Issues everywhere
Ok, so I've got a Mid-2010 Macbook Pro and just before Christmas all of a sudden issues just popped up everywhere. I'll give you a rundown of what all i've seen and what all I've done since.
So I start getting a message something like
- AppleSecurity - Unauthorized caller ...popping up intermittently. And then,
- Firefox, once you shut the window down you couldn't get open again, and when you quit the app the computer seemed to freeze
- ITunes wouldnt open
- App Store wouldnt open
- Safari would only open some webpages
- Steam worked 10% of the time.
- Powerpoint and Word would crash or not save etc.
- I had to push the button to restart to get the thing working again and from time to time it would freeze or crash shutdown at the grey screen.
- I kept getting small indications that the memory was full.
- Cant shut down or restart without holding the button
So I deleted stuff, generally cleaned up unneeded files etc. ... Same problems. I eventually got so exasperated that I just stuck everything I needed on a flash drive and wiped the user and started a new one.
Same problems but slightly better.... So at this point I go into the Apple Store and go to the Genius bar - The guy wipes runs a check on my hard drive and everything ticks the boxes barring battery which is at 74% roughly. Then he wipes everything off to a factory restart, updates it, then hands it back.
I get it back home and I have issues even setting up the user as if it was a new macbook. I have untick all the set time zone and network stuff to get it to work.
I get it back going and ... still problems... but slightly better. But I cant update flash, steam crashes, sometimes again things dont work. Safari sometimes doesnt open some webpages and I have to restart to get things to get working again.
Also, things seem to be a little better when I'm using the universities internet as opposed to the one in my flat.
SO...! Back into the Apple Store, Genius Bar, he runs a full check on the drive because he seen some I/O errors in the console. AND.. everything passes. He runs a full daignostic and still can't figure it out. He says he seen some weird messages about Steam causing problems in the console but that was it, which I dont think could be the problem because I was getting problems before I even reinstalled it after the factory wipe/reset. The network causing problems maybe?
What do I do people? No-one at the Apple Store can pinpoint whats going on?! I really want to get this fixed because I need this for uni and I can't afford a new one
Please Help!poikkeus1,
After getting a "properly" functioning LB, the temps are much lower than that, even when beating onit doing live recording. idle 25-30 degrees max, beating it with a "pile of inputs" recording 65-70
The first machine i spent over 4 hours with a senior engineer doing an ARA, it was like someone took a shotgun and blasted the data all over the place.
I switched machines (after 30 days, which would say they knew they had an issue)
Second time temps off the map, and unexplainable "bizzare" behavior. (random)
second time same deal, all over the place.
Now everything seems happy, for months now. (I hope I just did not jinx myself)
It sure seems that would be the place to look, hence you should ask for the flat rate repair.
Best -
I took my laptop to my local Apple store to have the problem diagnosed and they told me the problem lies in the grpahics card which will require the replacement of the entire logic board at a cost to me of $340.
after that I did some research on the topic and found that this was a massive problem on this model of macbook pro and Apple never issued a recall to fix the issue, are there any class action suits in this category currently underway? if so how can I join?I also have a mid-2010 Macbook Pro 15". Also, I had paid $100 for Apple Developer account and I can't even use Xcode or Unity3D to work on my game because the moment I write a line of code, my computer crashes. Scratch that, I used to have an Apple Developer account (I let it expire a couple of weeks ago). It hasn't been of much use since my Macbook Pro crashes 15 times a day.\
A month after buying a mid-2010 Macbook Pro 15" directly from Apple, it began to crash. At first, I assumed it was my fault as I had been messing around with Bootcamp and doing other heavy stuff, but I quickly learned it would randomly decide to shutdown regardless of the task at hand. I was very busy at the time. I was a fledgling teacher in France, and I hardly had any time, or money, to put toward a 84 euro train ticket to Paris. Also, OS X updates were around the corner (Lion, Mountain Lion), so I held out, hoping the issue would be resolved with the updates.
During my investigation of the issue, I did find the TS4088 article. It recommended I install some updates, and then it described a problem that seemed similar to my own, but the order in which the problems occured, as described in the TS4088 article, did not follow the same pattern that my computer had been experiencing–there was no gray or black screen after the restart warning message when my mac crashed. The first time I found TS4088 on Apple's Support page (at a time when their product recalls were easier to locate before they redesigned their website), it was a couple of months after I had bought the computer. I reasoned that my Macbook Pro must not be suffering from the same issues as I had never seen the video freeze or go black before seeing a restart message. The restart warning message is the last thing I saw, no loss of video or black(or gray) screen afterwards. My computer would simply start to boot up again.
About two years after buying the computer, and suffering from about 3 GPU panics a day, I searched for the TS4088 article again, wondering if I had misread it, and that maybe the issues described in the article were the same issues I was experiencing. This time I could not find the TS4088 article on Apple's Website. I searched over and over again, but it was nowhere to be found. I assumed that issue had been resolved and the article removed. Now after three years of using a faulty, unreliable computer, I was feeling like a schmuck. I searched again on Apple's website to find the TS4088 article, or any new ones that outlined my very apparent GPU issues, but I had no luck. I circled Apple's website over and over and could not find that article. It was only through a link other frustrated mid-2010 Macbook Pro owners had posted on some other website that I found the link to TS4088, also learning that the forum's users were experiencing my same problems.
Based on the language Apple used to describe the problem, I did not reason that I was suffering the same issue. Here's what happens when my computer crashes:
• The computer seems to shut down. The display turns off, the fans stop spinning
• The message "Your computer was restarted because of a problem . . . Press any key to restart" is displayed.
• I press any key, the computer restarts, I wait for next crash to interrupt my work
Excerpt from TS4088
"Symptoms
Apple has determined that a small number of MacBook Pro (15-inch, Mid 2010) computers may intermittently freeze or stop displaying video on the built-in display or on an external display connected to the MacBook Pro. In this situation, you may also see a restart warning message before the video is lost or the display turns black or gray."
My computer never displays a restart message before the video is lost or display turns black. My Macbook Pro mid 2010 loses the picture on the display, and less than a second after that is the restart warning displayed. The video would never freeze or stop playing, rather the whole computer just dumped all of its processes and displayed a warning message asking me to press any key to restart.
My issues with this problem are the following:
•The problems described in TS4088 do not accurately reflect what users are experiencing. TS4088 is misleading in this respect.
•The article TS4088 was not easy to find on Apple's website. It seemed to have moved to an obscure, impossible-to-find location that could only be found thanks to the great number of other Mac users who are experiencing the same problem.
This issue hasn't been managed dutifully. I'm annoyed to have sunk money into a developer account. I'm annoyed that I sunk money into an expensive product that does not work. I'm annoyed that the description of the issue afflicting mid 2010 Macbook Pros was inaccurately and misleadingly described and that links to the TS4088 article disappeared from Apple's website when I could have truly benefitted from them. I am especially annoyed that my life in graphic design, web development, and iOS development has stagnated for several months as my computer crashes some 15 times a day. I am, however, pleased with the speed at which a Mac can boot up. -
Mid-2010 MacBook Pro stuck in clamshell mode?
I asked a similar question to this earlier, but now the problem has been more consistent. I have a mid-2010 MacBook Pro that I often use with an external display, plugged in via mini-DVI to HDMI adapter. The problem is, after I've unplugged my macbook to "go mobile" and am away from my display, if I ever have to restart my computer or boot into Windows 7, my computer will think it's still in clamshell mode. The screen will stay dark, and if the lid is closed, the white light will stay on steadily, not pulsing. However, if I plug into my external display when this is happening, the external display works fine and I have a display again. When I look up my displays while connected to an external display while this is happening, my internal display isn't even listed in the system report; it's like it doesn't exist! And this is especially a problem now as I am away on a 3 week school related trip.
I have not been able to consistently reproduce this problem. Sometimes it restarts normally, sometimes I restart it and get the gray + apple logo screen that then goes dark, and sometimes the internal display just never turns on. The problem doesn't seem to be related to an OS, as it happens when booting into Windows 7 OR mountain lion 10.8.5. I've tried resetting PRAM mutliple times as well as performing an SMC reset multiple times, and neither has helped. This even happened when I was booting into a mountain lion install USB, as I thought maybe a fresh install would help. I've seen many other forums discussing a similar issue, but none described quite like mine.
What gives?? How can I get my macbook to restart normally? I really don't want to have to make a repair, even though it's looking like a hardware problem. My computer is one month after Apple Care has expired, and I can't afford a pricey repair as I'm a very in debt student who only has a MacBook because his school gave it to him in the first place. I would be very appreciative for any suggestions and/or help! Thanks!Hello thedoctor8706
Reset your NVRAM and test to see if that resolves your issues. Typically that will resolve video, volume, startup disk selection, and kernel panic issues.
About NVRAM and PRAM
http://support.apple.com/kb/HT1379
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
Mid 2010 Macbook Pro +1000 Euro repair costs (no external marks)
Hello together,
I am looking out for some advise. My mid 2010 Macbook Pro 15inch with an anti glare display just got a new logic board. I paid more than 500 Euro at a Premium Reseller called mStore in Kiel (Germany) to replace it, because the display stayed black after booting. My Macbook didn't even have a single external mark or scratch on the housing. I accepted it and said to myself if it is working again, it is alright. But less than two month later a vertical line is drawing from the top frame to the bottom (see photo). The line is narrow, it is just one pixel, but it is really annoying because it is always in sight. I went to the same reseller and asked what to do, they recommend a second repair attempt for again 500 Euro. In less then two month I cannot afford +1000 Euro for a laptop with an actual value of about 1100 Euro.
What is the best thing to do now?
I am really disappointed by Apple's quality. I am 24 years old and everybody in my family is using Apple computers since I can think back. The first time I could call a Mac my own was when I was 13.
When I graduated from school I was 19 and worked in a hospital to finance a new iBook G4. I had this one for about four years and it has been traveling with me through New Zealand and Asia for more than a year. I never had any issue with it, even when I dropped it from the top bank in a dormitory. It is still alive and working fine.
When I started studying the time came to buy an Intel Mac (15'' Macbook Pro, anti glare) and again I was very happy with the quality. I have also been a huge advocate for Apple products and was confidently suggesting them to friends and family. But today I feel disappointed by the brand.
Best
MarcoI had the same problem on a display MBP 15" in 2010, and it is a display problem recognised by Apple.
It was covered by the warranty.
If you do nothing, the number of vertical pixel lines will increase over time.
Good that Apple helped you out of this problem. -
Mid 2010 MacBook Pro 15in i7 keeps crashing
This problem has been going on for a long time now where my Mid 2010 MacBook Pro 15in w/ i7 processer keeps crashing at random times. No data is lost but it just keeps shutting down and restarting. I was thinking it may be the logic board or motherboard, not sure if they are the same thing. I get this message when I report the problem:
Interval Since Last Panic Report: 1116 sec
Panics Since Last Report: 1
Anonymous UUID: 8A908B75-3FA5-2ADF-2BDF-7A75653E6227
Tue Jan 21 18:56:14 2014
panic(cpu 3 caller 0xffffff7f9587df1a): "GPU Panic: [<None>] 3 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00100c80: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff808fcdd000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.5/src/AppleM uxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 3), Frame : Return Address
0xffffff808f5e3330 : 0xffffff801361d636
0xffffff808f5e33a0 : 0xffffff7f9587df1a
0xffffff808f5e3470 : 0xffffff7f93eed26c
0xffffff808f5e3530 : 0xffffff7f93fc01f6
0xffffff808f5e3570 : 0xffffff7f941e11e7
0xffffff808f5e35e0 : 0xffffff7f941e0f09
0xffffff808f5e3680 : 0xffffff7f941d8e97
0xffffff808f5e3770 : 0xffffff7f93f9a7bf
0xffffff808f5e37e0 : 0xffffff7f93ebb29a
0xffffff808f5e3890 : 0xffffff7f93ec4d7d
0xffffff808f5e3950 : 0xffffff7f93ef215a
0xffffff808f5e3b50 : 0xffffff7f93ef3bdc
0xffffff808f5e3c40 : 0xffffff7f94db9a61
0xffffff808f5e3cd0 : 0xffffff7f94db9c17
0xffffff808f5e3cf0 : 0xffffff7f94db7add
0xffffff808f5e3d40 : 0xffffff7f94db0f87
0xffffff808f5e3d80 : 0xffffff7f94d73687
0xffffff808f5e3db0 : 0xffffff7f94d6f180
0xffffff808f5e3de0 : 0xffffff7f94da86da
0xffffff808f5e3e20 : 0xffffff7f94d6f84d
0xffffff808f5e3e40 : 0xffffff8013a6dd55
0xffffff808f5e3e60 : 0xffffff8013694ed6
0xffffff808f5e3e80 : 0xffffff8013620b4d
0xffffff808f5e3eb0 : 0xffffff8013610448
0xffffff808f5e3f00 : 0xffffff801361961b
0xffffff808f5e3f70 : 0xffffff80136a6546
0xffffff808f5e3fb0 : 0xffffff80136cf473
Kernel Extensions in backtrace:
com.apple.driver.AppleMuxControl(3.4.5)[4F710151-D347-301D-A0BA-81791B3E8D4D]@0 xffffff7f95870000->0xffffff7f95882fff
dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[B5B1F368-132E-3509-9ED5-93270E3ABB DD]@0xffffff7f9586b000
dependency: com.apple.iokit.IOPCIFamily(2.8)[6C1D646D-7E5E-3D7F-A557-2CBA398FF878]@0xffffff 7f93baa000
dependency: com.apple.driver.AppleGraphicsControl(3.4.5)[4A2C8548-7EF1-38A9-8817-E8CB34B8DC A6]@0xffffff7f95857000
dependency: com.apple.iokit.IOACPIFamily(1.4)[A35915E8-C1B0-3C0F-81DF-5515BC9002FC]@0xfffff f7f93dce000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[F16E015E-1ABE-3C40-AC71-BC54F4BE442E]@0xff ffff7f93e78000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[9928306E-3508-3DBC-80A4-D8F1D87650D7]@0 xffffff7f93e35000
com.apple.NVDAResman(8.1.6)[EA4F9902-5AAE-3F1D-A846-3796221C8C91]@0xffffff7f93e 8c000->0xffffff7f9412efff
dependency: com.apple.iokit.IOPCIFamily(2.8)[6C1D646D-7E5E-3D7F-A557-2CBA398FF878]@0xffffff 7f93baa000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[F16E015E-1ABE-3C40-AC71-BC54F4BE442E]@0xff ffff7f93e78000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[9928306E-3508-3DBC-80A4-D8F1D87650D7]@0 xffffff7f93e35000
com.apple.GeForce(8.1.6)[7C67749B-3B6B-38A9-8203-01A139C21895]@0xffffff7f94d520 00->0xffffff7f94e1ffff
dependency: com.apple.NVDAResman(8.1.6)[EA4F9902-5AAE-3F1D-A846-3796221C8C91]@0xffffff7f93e 8c000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[F16E015E-1ABE-3C40-AC71-BC54F4BE442E]@0xff ffff7f93e78000
dependency: com.apple.iokit.IOPCIFamily(2.8)[6C1D646D-7E5E-3D7F-A557-2CBA398FF878]@0xffffff 7f93baa000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[9928306E-3508-3DBC-80A4-D8F1D87650D7]@0 xffffff7f93e35000
com.apple.nvidia.nv50hal(8.1.6)[3455BCFE-565A-3FE5-9F0B-855BCB6CC9B3]@0xffffff7 f9413a000->0xffffff7f9440dfff
dependency: com.apple.NVDAResman(8.1.6)[EA4F9902-5AAE-3F1D-A846-3796221C8C91]@0xffffff7f93e 8c000
dependency: com.apple.iokit.IOPCIFamily(2.8)[6C1D646D-7E5E-3D7F-A557-2CBA398FF878]@0xffffff 7f93baa000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
12F45
Kernel version:
Darwin Kernel Version 12.5.0: Sun Sep 29 13:33:47 PDT 2013; root:xnu-2050.48.12~1/RELEASE_X86_64
Kernel UUID: EA38B02E-2B88-309F-BA68-1DE29F605DD8
Kernel slide: 0x0000000013400000
Kernel text base: 0xffffff8013600000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 3135392227661
last loaded kext at 1195334620471: com.apple.driver.AppleUSBTCKeyEventDriver 237.1 (addr 0xffffff7f95994000, size 12288)
last unloaded kext at 1328855326972: com.apple.driver.AppleUSBCDC 4.1.23 (addr 0xffffff7f9598f000, size 12288)
loaded kexts:
com.Cycling74.driver.Soundflower 1.5.1
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.1.7f4
com.apple.driver.AGPM 100.13.12
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 2.4.7fc4
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.1.7f4
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.GeForce 8.1.6
com.apple.driver.AppleMikeyDriver 2.4.7fc4
com.apple.driver.AppleMuxControl 3.4.5
com.apple.driver.AppleLPC 1.6.3
com.apple.driver.AppleUpstreamUserClient 3.5.12
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.driver.AppleIntelHDGraphics 8.1.6
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.4.5
com.apple.driver.AppleIntelHDGraphicsFB 8.1.6
com.apple.driver.AppleSMBusPCI 1.0.11d1
com.apple.driver.SMCMotionSensor 3.0.3d1
com.apple.driver.AppleUSBTCButtons 237.1
com.apple.driver.AppleUSBCardReader 3.3.1
com.apple.driver.AppleIRController 320.15
com.apple.driver.AppleUSBTCKeyboard 237.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.6
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.5
com.apple.driver.AppleUSBHub 635.4.0
com.apple.iokit.AppleBCM5701Ethernet 3.6.2b4
com.apple.driver.AirPort.Brcm4331 615.20.17
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.AppleAHCIPort 2.6.6
com.apple.driver.AppleUSBEHCI 621.4.6
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.8
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.8
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 214.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2.1
com.apple.driver.AppleIntelCPUPowerManagement 214.0.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.4.7fc4
com.apple.nvidia.nv50hal 8.1.6
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.1.7f4
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.NVDAResman 8.1.6
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.IOPlatformPluginFamily 5.4.1d13
com.apple.iokit.IOAudioFamily 1.9.2fc7
com.apple.kext.OSvKernDSPLib 1.12
com.apple.iokit.IOSurface 86.0.4
com.apple.iokit.IOBluetoothFamily 4.1.7f4
com.apple.driver.AppleGraphicsControl 3.4.5
com.apple.driver.AppleHDAController 2.4.7fc4
com.apple.iokit.IOHDAFamily 2.4.7fc4
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IONDRVSupport 2.3.7
com.apple.iokit.IOGraphicsFamily 2.3.7
com.apple.driver.AppleSMC 3.1.5d4
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.6
com.apple.iokit.IOUSBMassStorageClass 3.5.2
com.apple.driver.AppleUSBMultitouch 237.3
com.apple.iokit.IOUSBHIDDriver 623.4.0
com.apple.driver.AppleUSBMergeNub 621.4.6
com.apple.driver.AppleUSBComposite 621.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.6
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.5
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.6
com.apple.iokit.IOUSBUserClient 630.4.4
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IO80211Family 530.5
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.5.1
com.apple.iokit.IOUSBFamily 635.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220.3
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 345
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.8
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
What can I do about this? Is there a part I need to replace or should I just sell this and buy a new Mac?It's a well documented problem with that model. Your graphics circuit is failing. There was a program in place to replace the motherboard for 3 years from the date of purchase, though some folks have gotten help beyond that time frame.
http://support.apple.com/kb/TS4088?viewlocale=en_US&locale=en_US -
Mid 2010 macbook pro slow to sleep. No print queu issues.
Hey everyone! My Mid 2010 macbook pro slow is slow to go to sleep. I have read several community forums and I've checked for old print jobs (which seems to be a common issue) and have found none. I've also reset all printers and jobs. Anyways, it takes 35 to 60 seconds to go sleep (until fan/harddrive turns off/I see blinking white light). This slow sleep occurs even with a complete fresh install of Mavericks, and even after installing a new SSD. I am honestly at a loss.
I did the "pmset -g log" command and I have found two reoccurring things that I think might be the reason (though I don't really understand it fully). I commonly see "TimedOut InternalPreventSleep "com.apple.powermanagement.darkwakelinger" 00:00:15" commonly and "PreventUserIdleSystemSleep "Address Book Source Sync" 00:00:30". I have bolded both of these below:
id:0xa00000a7a [System: DeclUser kDisp]
2/11/15, 9:16:49 AM EST Summary- [System: No Assertions] Using Batt
2/11/15, 9:37:59 AM EST Assertions PID 17(powerd) Created InternalPreventSleep "com.apple.powermanagement.darkwakelinger" 00:00:00 id:0xe00000bb5 [System: DeclUser SRPrevSleep kCPU kDisp]
2/11/15, 9:38:14 AM EST Assertions PID 17(powerd) TimedOut InternalPreventSleep "com.apple.powermanagement.darkwakelinger" 00:00:15 id:0xe00000bb5 [System: DeclUser SRPrevSleep kCPU kDisp]
2/11/15, 9:38:14 AM EST Assertions PID 17(powerd) Released InternalPreventSleep "com.apple.powermanagement.darkwakelinger" 00:00:15 id:0xe00000bb5 [System: DeclUser SRPrevSleep kCPU kDisp]
2/11/15, 9:38:14 AM EST Summary- [System: DeclUser kDisp] Using Batt
Sleep/Wakes since boot at 2/8/15, 8:52:21 PM EST :18 Dark Wake Count in this sleep cycle:0
UUID: 09576726-5A6B-4848-82C1-8613E9381C59
2/8/15, 4:48:35 PM EST Sleep Software Sleep pid=59: Using BATT (Charge:67%) 11558 secs
2/8/15, 4:48:39 PM EST SlowResponse PMConnection: Response from com.apple.apsd is slow (powercaps:0x0) 4495 ms
2/8/15, 4:48:39 PM EST WakeRequests Clients requested wake events: None
2/8/15, 8:01:13 PM EST Wake Wake [CDNVA] due to EC LID0/HID Activity: Using BATT (Charge:63%)
2/8/15, 8:01:13 PM EST SlowResponse Kernel: Response from powerd is slow (powercaps:0x0) 4508 ms
2/8/15, 8:01:43 PM EST Assertions PID 426(AddressBookSour) Released PreventUserIdleSystemSleep "Address Book Source Sync" 00:00:30 id:0x100000254 [System: DeclUser kDisp]
2/8/15, 8:01:43 PM EST Assertions PID 171(UserEventAgent) Released BackgroundTask "com.apple.AddressBook.ScheduledSync" 00:00:30 id:0xc00000255 [System: DeclUser kDisp]
Does anybody have any ideas? Fixes? I am flummoxed. Thanks!Reset PRAM. http://support.apple.com/kb/PH18761
Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
Start up in Safe Mode. http://support.apple.com/kb/PH14204?viewlocale=en_US
Best.
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