Mid 2010 Macbook pro I5 getting random crashes.
In the middle of various things my laptop randomly freezes up for a few seconds then a white screen appears that says "your computer was restarted because of a problem.....". This is incredibly bothersome and I wish I knew what the problem is. It does this about 2 to 4 times in a workday. Please someone help me!!
Im not sure but I think it started happening since I upgraded to Mavericks... could be the problem. Anyone with a similar problem got it fixed by reverting back to mountain lion?
Here are my report notes:
Anonymous UUID: 9C2D63DB-5C8C-B216-291F-85A2CF627418
Thu Feb 20 15:24:23 2014
panic(cpu 0 caller 0xffffff8014edc19e): Kernel trap at 0xffffff0014eddade, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xffffff0014eddade, CR3: 0x0000000017965000, CR4: 0x00000000000206e0
RAX: 0x00000000000b0049, RBX: 0xffffff80154d2ab8, RCX: 0x0000000000000038, RDX: 0x0000000000000007
RSP: 0xffffff801ce73f48, RBP: 0xffffff801ce73f50, RSI: 0xffffff8015425120, RDI: 0x00000000000fa000
R8: 0x00000000e0000000, R9: 0x7ffffffffffffffe, R10: 0x0000000000000000, R11: 0xffffffffffffff00
R12: 0xffffff80154d4408, R13: 0xffffff802011bb20, R14: 0x0000116ba49df89d, R15: 0xffffff80154d4418
RFL: 0x0000000000010206, RIP: 0xffffff0014eddade, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffff0014eddade, Error code: 0x0000000000000010, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff801ce73bd0 : 0xffffff8014e22f69
0xffffff801ce73c50 : 0xffffff8014edc19e
0xffffff801ce73e20 : 0xffffff8014ef3606
0xffffff801ce73e40 : 0xffffff0014eddade
0xffffff801ce73f50 : 0xffffff8014e3757a
0xffffff801ce73f90 : 0xffffff8014e378c8
0xffffff801ce73fb0 : 0xffffff8014ed6aa7
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13B42
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide: 0x0000000014c00000
Kernel text base: 0xffffff8014e00000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 19154021809681
last loaded kext at 11020220384431: com.apple.filesystems.afpfs 11.0 (addr 0xffffff7f97377000, size 348160)
last unloaded kext at 369613666019: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f97359000, size 57344)
loaded kexts:
com.zeobit.kext.Firewall 2.3.4
com.avast.AvastFileShield 2.1.0
com.avast.PacketForwarder 1.4
net.telestream.driver.TelestreamAudio 1.0.5
net.osculator.driver.OSCulatorIOKit 1.5.1
com.musiclab.driver.kumidi 1.0.0
com.paceap.kext.pacesupport.snowleopard 5.8
com.digidesign.iokit.DigiDal 9.0.6f4
com.orderedbytes.driver.ControllerMateFamily 4.6.0
com.orderedbytes.driver.CMUSBDevices 4.6.0
com.apple.filesystems.afpfs 11.0
com.apple.nke.asp-tcp 8.0.0
com.apple.filesystems.smbfs 2.0.0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.14.11
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.2.0f6
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 2.5.3fc1
com.apple.driver.AppleMikeyDriver 2.5.3fc1
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.GeForceTesla 8.1.8
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleLPC 1.7.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleIntelHDGraphics 8.1.8
com.apple.driver.AppleIntelHDGraphicsFB 8.1.8
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleMuxControl 3.4.12
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBCardReader 3.3.5
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleIRController 325.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.6.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.0
com.apple.driver.AppleUSBHub 650.4.4
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AppleUSBEHCI 650.4.1
com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.security.SecureRemotePassword 1.0
com.apple.AppleGraphicsDeviceControl 3.4.12
com.apple.iokit.IOSurface 91
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.iokit.IOBluetoothFamily 4.2.0f6
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.5.3fc1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.nvidia.classic.NVDANV50HalTesla 8.1.8
com.apple.nvidia.classic.NVDAResmanTesla 8.1.8
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleHDAController 2.5.3fc1
com.apple.iokit.IOHDAFamily 2.5.3fc1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleSMC 3.1.6d1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.IOPlatformPluginFamily 5.5.1d27
com.apple.driver.AppleGraphicsControl 3.4.12
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.0
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.driver.AppleUSBMultitouch 240.6
com.apple.iokit.IOUSBHIDDriver 650.4.4
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 650.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0
com.apple.iokit.IOUSBUserClient 650.4.4
com.apple.iokit.IO80211Family 600.34
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b4
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 650.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 21
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Start by booting into Safe Mode and operating for a while. If you no longer have panics, then uninstall the software that installed all of the following items:
com.zeobit.kext.Firewall 2.3.4
com.avast.AvastFileShield 2.1.0
com.avast.PacketForwarder 1.4
net.telestream.driver.TelestreamAudio 1.0.5
net.osculator.driver.OSCulatorIOKit 1.5.1
com.musiclab.driver.kumidi 1.0.0
com.paceap.kext.pacesupport.snowleopard 5.8
com.digidesign.iokit.DigiDal 9.0.6f4
com.orderedbytes.driver.ControllerMateFamily 4.6.0
com.orderedbytes.driver.CMUSBDevices 4.6.0
Restart the computer. It may be necessary to uninstall manually:
Uninstalling Software: The Basics
Most OS X applications are completely self-contained "packages" that can be uninstalled by simply dragging the application to the Trash. Applications may create preference files that are stored in the /Home/Library/Preferences/ folder. Although they do nothing once you delete the associated application, they do take up some disk space. If you want you can look for them in the above location and delete them, too.
Some applications may install an uninstaller program that can be used to remove the application. In some cases the uninstaller may be part of the application's installer, and is invoked by clicking on a Customize button that will appear during the install process.
Some applications may install components in the /Home/Library/Applications Support/ folder. You can also check there to see if the application has created a folder. You can also delete the folder that's in the Applications Support folder. Again, they don't do anything but take up disk space once the application is trashed.
Some applications may install a startupitem or a Log In item. Startupitems are usually installed in the /Library/StartupItems/ folder and less often in the /Home/Library/StartupItems/ folder. Log In Items are set in the Accounts preferences. Open System Preferences, click on the Accounts icon, then click on the LogIn Items tab. Locate the item in the list for the application you want to remove and click on the "-" button to delete it from the list.
Some software use startup daemons or agents that are a new feature of the OS. Look for them in /Library/LaunchAgents/ and /Library/LaunchDaemons/ or in /Home/Library/LaunchAgents/.
If an application installs any other files the best way to track them down is to do a Finder search using the application name or the developer name as the search term. Unfortunately Spotlight will not look in certain folders by default. You can modify Spotlight's behavior or use a third-party search utility, EasyFind, instead.
Some applications install a receipt in the /Library/Receipts/ folder. Usually with the same name as the program or the developer. The item generally has a ".pkg" extension. Be sure you also delete this item as some programs use it to determine if it's already installed.
There are many utilities that can uninstall applications. Here is a selection:
1. AppZapper 2.0.1
2. AppDelete 3.2.6
3. Automaton 1.50
4. Hazel
5. AppCleaner 2.1.0
6. CleanApp
7. iTrash 1.8.2
8. Amnesia
9. Uninstaller 1.15.1
10. Spring Cleaning 11.0.1
For more information visit The XLab FAQs and read the FAQ on removing software.
Similar Messages
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Mid 2010 MacBook Pro 15in i7 keeps crashing
This problem has been going on for a long time now where my Mid 2010 MacBook Pro 15in w/ i7 processer keeps crashing at random times. No data is lost but it just keeps shutting down and restarting. I was thinking it may be the logic board or motherboard, not sure if they are the same thing. I get this message when I report the problem:
Interval Since Last Panic Report: 1116 sec
Panics Since Last Report: 1
Anonymous UUID: 8A908B75-3FA5-2ADF-2BDF-7A75653E6227
Tue Jan 21 18:56:14 2014
panic(cpu 3 caller 0xffffff7f9587df1a): "GPU Panic: [<None>] 3 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00100c80: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff808fcdd000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.5/src/AppleM uxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 3), Frame : Return Address
0xffffff808f5e3330 : 0xffffff801361d636
0xffffff808f5e33a0 : 0xffffff7f9587df1a
0xffffff808f5e3470 : 0xffffff7f93eed26c
0xffffff808f5e3530 : 0xffffff7f93fc01f6
0xffffff808f5e3570 : 0xffffff7f941e11e7
0xffffff808f5e35e0 : 0xffffff7f941e0f09
0xffffff808f5e3680 : 0xffffff7f941d8e97
0xffffff808f5e3770 : 0xffffff7f93f9a7bf
0xffffff808f5e37e0 : 0xffffff7f93ebb29a
0xffffff808f5e3890 : 0xffffff7f93ec4d7d
0xffffff808f5e3950 : 0xffffff7f93ef215a
0xffffff808f5e3b50 : 0xffffff7f93ef3bdc
0xffffff808f5e3c40 : 0xffffff7f94db9a61
0xffffff808f5e3cd0 : 0xffffff7f94db9c17
0xffffff808f5e3cf0 : 0xffffff7f94db7add
0xffffff808f5e3d40 : 0xffffff7f94db0f87
0xffffff808f5e3d80 : 0xffffff7f94d73687
0xffffff808f5e3db0 : 0xffffff7f94d6f180
0xffffff808f5e3de0 : 0xffffff7f94da86da
0xffffff808f5e3e20 : 0xffffff7f94d6f84d
0xffffff808f5e3e40 : 0xffffff8013a6dd55
0xffffff808f5e3e60 : 0xffffff8013694ed6
0xffffff808f5e3e80 : 0xffffff8013620b4d
0xffffff808f5e3eb0 : 0xffffff8013610448
0xffffff808f5e3f00 : 0xffffff801361961b
0xffffff808f5e3f70 : 0xffffff80136a6546
0xffffff808f5e3fb0 : 0xffffff80136cf473
Kernel Extensions in backtrace:
com.apple.driver.AppleMuxControl(3.4.5)[4F710151-D347-301D-A0BA-81791B3E8D4D]@0 xffffff7f95870000->0xffffff7f95882fff
dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[B5B1F368-132E-3509-9ED5-93270E3ABB DD]@0xffffff7f9586b000
dependency: com.apple.iokit.IOPCIFamily(2.8)[6C1D646D-7E5E-3D7F-A557-2CBA398FF878]@0xffffff 7f93baa000
dependency: com.apple.driver.AppleGraphicsControl(3.4.5)[4A2C8548-7EF1-38A9-8817-E8CB34B8DC A6]@0xffffff7f95857000
dependency: com.apple.iokit.IOACPIFamily(1.4)[A35915E8-C1B0-3C0F-81DF-5515BC9002FC]@0xfffff f7f93dce000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[F16E015E-1ABE-3C40-AC71-BC54F4BE442E]@0xff ffff7f93e78000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[9928306E-3508-3DBC-80A4-D8F1D87650D7]@0 xffffff7f93e35000
com.apple.NVDAResman(8.1.6)[EA4F9902-5AAE-3F1D-A846-3796221C8C91]@0xffffff7f93e 8c000->0xffffff7f9412efff
dependency: com.apple.iokit.IOPCIFamily(2.8)[6C1D646D-7E5E-3D7F-A557-2CBA398FF878]@0xffffff 7f93baa000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[F16E015E-1ABE-3C40-AC71-BC54F4BE442E]@0xff ffff7f93e78000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[9928306E-3508-3DBC-80A4-D8F1D87650D7]@0 xffffff7f93e35000
com.apple.GeForce(8.1.6)[7C67749B-3B6B-38A9-8203-01A139C21895]@0xffffff7f94d520 00->0xffffff7f94e1ffff
dependency: com.apple.NVDAResman(8.1.6)[EA4F9902-5AAE-3F1D-A846-3796221C8C91]@0xffffff7f93e 8c000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[F16E015E-1ABE-3C40-AC71-BC54F4BE442E]@0xff ffff7f93e78000
dependency: com.apple.iokit.IOPCIFamily(2.8)[6C1D646D-7E5E-3D7F-A557-2CBA398FF878]@0xffffff 7f93baa000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[9928306E-3508-3DBC-80A4-D8F1D87650D7]@0 xffffff7f93e35000
com.apple.nvidia.nv50hal(8.1.6)[3455BCFE-565A-3FE5-9F0B-855BCB6CC9B3]@0xffffff7 f9413a000->0xffffff7f9440dfff
dependency: com.apple.NVDAResman(8.1.6)[EA4F9902-5AAE-3F1D-A846-3796221C8C91]@0xffffff7f93e 8c000
dependency: com.apple.iokit.IOPCIFamily(2.8)[6C1D646D-7E5E-3D7F-A557-2CBA398FF878]@0xffffff 7f93baa000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
12F45
Kernel version:
Darwin Kernel Version 12.5.0: Sun Sep 29 13:33:47 PDT 2013; root:xnu-2050.48.12~1/RELEASE_X86_64
Kernel UUID: EA38B02E-2B88-309F-BA68-1DE29F605DD8
Kernel slide: 0x0000000013400000
Kernel text base: 0xffffff8013600000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 3135392227661
last loaded kext at 1195334620471: com.apple.driver.AppleUSBTCKeyEventDriver 237.1 (addr 0xffffff7f95994000, size 12288)
last unloaded kext at 1328855326972: com.apple.driver.AppleUSBCDC 4.1.23 (addr 0xffffff7f9598f000, size 12288)
loaded kexts:
com.Cycling74.driver.Soundflower 1.5.1
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.1.7f4
com.apple.driver.AGPM 100.13.12
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 2.4.7fc4
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.1.7f4
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.GeForce 8.1.6
com.apple.driver.AppleMikeyDriver 2.4.7fc4
com.apple.driver.AppleMuxControl 3.4.5
com.apple.driver.AppleLPC 1.6.3
com.apple.driver.AppleUpstreamUserClient 3.5.12
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.driver.AppleIntelHDGraphics 8.1.6
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.4.5
com.apple.driver.AppleIntelHDGraphicsFB 8.1.6
com.apple.driver.AppleSMBusPCI 1.0.11d1
com.apple.driver.SMCMotionSensor 3.0.3d1
com.apple.driver.AppleUSBTCButtons 237.1
com.apple.driver.AppleUSBCardReader 3.3.1
com.apple.driver.AppleIRController 320.15
com.apple.driver.AppleUSBTCKeyboard 237.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.6
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.5
com.apple.driver.AppleUSBHub 635.4.0
com.apple.iokit.AppleBCM5701Ethernet 3.6.2b4
com.apple.driver.AirPort.Brcm4331 615.20.17
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.AppleAHCIPort 2.6.6
com.apple.driver.AppleUSBEHCI 621.4.6
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.8
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.8
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 214.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2.1
com.apple.driver.AppleIntelCPUPowerManagement 214.0.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.4.7fc4
com.apple.nvidia.nv50hal 8.1.6
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.1.7f4
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.NVDAResman 8.1.6
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.IOPlatformPluginFamily 5.4.1d13
com.apple.iokit.IOAudioFamily 1.9.2fc7
com.apple.kext.OSvKernDSPLib 1.12
com.apple.iokit.IOSurface 86.0.4
com.apple.iokit.IOBluetoothFamily 4.1.7f4
com.apple.driver.AppleGraphicsControl 3.4.5
com.apple.driver.AppleHDAController 2.4.7fc4
com.apple.iokit.IOHDAFamily 2.4.7fc4
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IONDRVSupport 2.3.7
com.apple.iokit.IOGraphicsFamily 2.3.7
com.apple.driver.AppleSMC 3.1.5d4
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.6
com.apple.iokit.IOUSBMassStorageClass 3.5.2
com.apple.driver.AppleUSBMultitouch 237.3
com.apple.iokit.IOUSBHIDDriver 623.4.0
com.apple.driver.AppleUSBMergeNub 621.4.6
com.apple.driver.AppleUSBComposite 621.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.6
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.5
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.6
com.apple.iokit.IOUSBUserClient 630.4.4
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IO80211Family 530.5
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.5.1
com.apple.iokit.IOUSBFamily 635.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220.3
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 345
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.8
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
What can I do about this? Is there a part I need to replace or should I just sell this and buy a new Mac?It's a well documented problem with that model. Your graphics circuit is failing. There was a program in place to replace the motherboard for 3 years from the date of purchase, though some folks have gotten help beyond that time frame.
http://support.apple.com/kb/TS4088?viewlocale=en_US&locale=en_US -
Mid 2010 MacBook Pro keeps rebooting (with crash logs)
15 inch, Mid 2010
2.66ghz i7
8GB 1067 DDR3
Intel HD Graphics 288MB
OSX 10.9.2
This has been happening for a few months now. Sometimes it happens multiple times a day, sometimes a week or so can go by without a crash. I've experienced 3 carashes in the past 3 days now. My guess, I don't really know how to read the logs below, is that there's a GPU issue.
panic(cpu 1 caller 0xffffff7f937f1fb0): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff812608d000 0x0a5480a2, D0, P2/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.35/src/Apple MuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 1), Frame : Return Address
CRASH LOG ONE
Anonymous UUID: AC63B78D-8D7A-F89D-5B42-7C8A6D575F1D
Fri Apr 18 14:23:23 2014
panic(cpu 1 caller 0xffffff7f937f1fb0): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff812608d000 0x0a5480a2, D0, P2/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.35/src/Apple MuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 1), Frame : Return Address
0xffffff810189b6b0 : 0xffffff8011422fa9
0xffffff810189b730 : 0xffffff7f937f1fb0
0xffffff810189b800 : 0xffffff7f91f13eab
0xffffff810189b8c0 : 0xffffff7f91fdd49a
0xffffff810189b900 : 0xffffff7f91fdd50a
0xffffff810189b970 : 0xffffff7f9225c056
0xffffff810189baa0 : 0xffffff7f92000b39
0xffffff810189bac0 : 0xffffff7f91f1a8fd
0xffffff810189bb70 : 0xffffff7f91f18408
0xffffff810189bd70 : 0xffffff7f91f194a8
0xffffff810189be50 : 0xffffff7f91ec626e
0xffffff810189beb0 : 0xffffff7f937c466c
0xffffff810189bf00 : 0xffffff7f937c355e
0xffffff810189bf20 : 0xffffff801144a23a
0xffffff810189bfb0 : 0xffffff80114d6ff7
Kernel Extensions in backtrace:
com.apple.driver.AppleMuxControl(3.4.35)[1BFF66C1-65E4-3BB3-9DEE-B61C3137019B]@ 0xffffff7f937e4000->0xffffff7f937f6fff
dependency: com.apple.driver.AppleGraphicsControl(3.4.35)[09897896-ACBD-36B5-B1D4-0CCC4000E 3B3]@0xffffff7f937dc000
dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f91d7b000
dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f91b0e000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f91e71000
dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[E04639C5-D734-3AB3-A682-FE66694C66 53]@0xffffff7f937df000
com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[80472F2E-D31D-32C4-88BA-2EB3D63 C159F]@0xffffff7f91ec4000->0xffffff7f9212cfff
dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f91b0e000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[999E29DA-D513-3544-89D1-9885B728A098]@0xff ffff7f91eb4000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f91e71000
com.apple.nvidia.classic.NVDANV50HalTesla(8.2.4)[B0E6AAA7-E970-3D81-8B43-145D56 A3A4AC]@0xffffff7f92137000->0xffffff7f923e0fff
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[80472F2E-D31D-32C4-88BA-2EB3D63 C159F]@0xffffff7f91ec4000
dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f91b0e000
com.apple.driver.AGPM(100.14.15)[BD884E30-94CF-3D5B-9A31-6C2F694CD5C4]@0xffffff 7f937c2000->0xffffff7f937d3fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f91b0e000
dependency: com.apple.driver.IOPlatformPluginFamily(5.7.0d10)[E9B6DC11-10DB-31D7-885C-886E1 62FA857]@0xffffff7f928bc000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[999E29DA-D513-3544-89D1-9885B728A098]@0xff ffff7f91eb4000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f91e71000
dependency: com.apple.AppleGraphicsDeviceControl(3.4.35)[E4C033B8-08F5-34D3-8720-C105D48F0B C4]@0xffffff7f937bc000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13C64
Kernel version:
Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64
Kernel UUID: 9FEA8EDC-B629-3ED2-A1A3-6521A1885953
Kernel slide: 0x0000000011200000
Kernel text base: 0xffffff8011400000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 12854775930195
last loaded kext at 11594580702329: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f9396c000, size 49152)
last unloaded kext at 11807382047912: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f9396c000, size 32768)
loaded kexts:
com.parallels.filesystems.prlufs 2010.12.28
com.parallels.kext.vnic 9.0 24229.991745
com.parallels.kext.netbridge 9.0 24229.991745
com.parallels.kext.hidhook 9.0 24229.991745
com.parallels.kext.hypervisor 9.0 24229.991745
com.parallels.kext.usbconnect 9.0 24229.991745
com.Cycling74.driver.Soundflower 101.6.7
com.apple.filesystems.smbfs 2.0.1
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.14.15
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.3f10
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AudioAUUC 1.60
com.apple.GeForceTesla 8.2.4
com.apple.driver.AppleHDA 2.6.0f1
com.apple.driver.AppleMikeyDriver 2.6.0f1
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleIntelHDGraphics 8.2.4
com.apple.driver.AppleIntelHDGraphicsFB 8.2.4
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleLPC 1.7.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleHWAccess 1
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleMuxControl 3.4.35
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleUSBCardReader 3.4.1
com.apple.driver.AppleIRController 325.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.6.6
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.5.1
com.apple.driver.AppleUSBHub 666.4.0
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleAHCIPort 3.0.0
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.AppleGraphicsDeviceControl 3.4.35
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.nvidia.classic.NVDANV50HalTesla 8.2.4
com.apple.nvidia.classic.NVDAResmanTesla 8.2.4
com.apple.driver.DspFuncLib 2.6.0f1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.5fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOSurface 91
com.apple.iokit.IOBluetoothFamily 4.2.3f10
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleHDAController 2.6.0f1
com.apple.iokit.IOHDAFamily 2.6.0f1
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.IOPlatformPluginFamily 5.7.0d10
com.apple.driver.AppleGraphicsControl 3.4.35
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleUSBMultitouch 240.9
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.6
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IO80211Family 630.35
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOUSBFamily 675.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
CRASH LOG TWO
Anonymous UUID: AC63B78D-8D7A-F89D-5B42-7C8A6D575F1D
Sat Apr 19 11:36:58 2014
panic(cpu 3 caller 0xffffff7f839f1fb0): "GPU Panic: [<None>] 3 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff8116315000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.35/src/Apple MuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 3), Frame : Return Address
0xffffff80f1c7b190 : 0xffffff8001622fa9
0xffffff80f1c7b210 : 0xffffff7f839f1fb0
0xffffff80f1c7b2e0 : 0xffffff7f82113eab
0xffffff80f1c7b3a0 : 0xffffff7f821dd49a
0xffffff80f1c7b3e0 : 0xffffff7f821dd50a
0xffffff80f1c7b450 : 0xffffff7f8245c056
0xffffff80f1c7b580 : 0xffffff7f82200b39
0xffffff80f1c7b5a0 : 0xffffff7f8211a8fd
0xffffff80f1c7b650 : 0xffffff7f82118408
0xffffff80f1c7b850 : 0xffffff7f82119d57
0xffffff80f1c7b920 : 0xffffff7f83078e54
0xffffff80f1c7ba40 : 0xffffff7f830780cd
0xffffff80f1c7ba70 : 0xffffff7f8306fe19
0xffffff80f1c7bac0 : 0xffffff7f8306b581
0xffffff80f1c7baf0 : 0xffffff7f83066378
0xffffff80f1c7bb20 : 0xffffff7f8304ec84
0xffffff80f1c7bb70 : 0xffffff8001acd26a
0xffffff80f1c7bb90 : 0xffffff8001acddce
0xffffff80f1c7bbf0 : 0xffffff8001acb81f
0xffffff80f1c7bd40 : 0xffffff80016b6558
0xffffff80f1c7be50 : 0xffffff8001626bf1
0xffffff80f1c7be80 : 0xffffff80016139f5
0xffffff80f1c7bef0 : 0xffffff800161e043
0xffffff80f1c7bf70 : 0xffffff80016c976d
0xffffff80f1c7bfb0 : 0xffffff80016f3b46
Kernel Extensions in backtrace:
com.apple.driver.AppleMuxControl(3.4.35)[1BFF66C1-65E4-3BB3-9DEE-B61C3137019B]@ 0xffffff7f839e4000->0xffffff7f839f6fff
dependency: com.apple.driver.AppleGraphicsControl(3.4.35)[09897896-ACBD-36B5-B1D4-0CCC4000E 3B3]@0xffffff7f839dc000
dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f81f7b000
dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f81d0e000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f82071000
dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[E04639C5-D734-3AB3-A682-FE66694C66 53]@0xffffff7f839df000
com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[80472F2E-D31D-32C4-88BA-2EB3D63 C159F]@0xffffff7f820c4000->0xffffff7f8232cfff
dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f81d0e000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[999E29DA-D513-3544-89D1-9885B728A098]@0xff ffff7f820b4000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f82071000
com.apple.nvidia.classic.NVDANV50HalTesla(8.2.4)[B0E6AAA7-E970-3D81-8B43-145D56 A3A4AC]@0xffffff7f82337000->0xffffff7f825e0fff
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[80472F2E-D31D-32C4-88BA-2EB3D63 C159F]@0xffffff7f820c4000
dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f81d0e000
com.apple.GeForceTesla(8.2.4)[B6C71E9A-E304-354B-80AD-C69C9032D367]@0xffffff7f8 3014000->0xffffff7f830defff
dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f81d0e000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[999E29DA-D513-3544-89D1-9885B728A098]@0xff ffff7f820b4000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f82071000
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[80472F2E-D31D-32C4-88BA-2EB3D63 C159F]@0xffffff7f820c4000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
13C64
Kernel version:
Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64
Kernel UUID: 9FEA8EDC-B629-3ED2-A1A3-6521A1885953
Kernel slide: 0x0000000001400000
Kernel text base: 0xffffff8001600000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 7770230906017
last loaded kext at 6662628611280: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f83af4000, size 49152)
last unloaded kext at 6774613998621: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f83af4000, size 32768)
loaded kexts:
com.Cycling74.driver.Soundflower 101.6.7
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.14.15
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.3f10
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 2.6.0f1
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHDA 2.6.0f1
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.GeForceTesla 8.2.4
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleIntelHDGraphics 8.2.4
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleMuxControl 3.4.35
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleIntelHDGraphicsFB 8.2.4
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBCardReader 3.4.1
com.apple.driver.AppleIRController 325.7
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.iokit.SCSITaskUserClient 3.6.6
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.5.1
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleUSBHub 666.4.0
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.AppleAHCIPort 3.0.0
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.AppleGraphicsDeviceControl 3.4.35
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.6.0f1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.5fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOSurface 91
com.apple.nvidia.classic.NVDANV50HalTesla 8.2.4
com.apple.nvidia.classic.NVDAResmanTesla 8.2.4
com.apple.iokit.IOBluetoothFamily 4.2.3f10
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.driver.AppleHDAController 2.6.0f1
com.apple.iokit.IOHDAFamily 2.6.0f1
com.apple.driver.AppleGraphicsControl 3.4.35
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.7.0d10
com.apple.driver.AppleSMC 3.1.8
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.driver.AppleUSBMultitouch 240.9
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.6
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IO80211Family 630.35
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOUSBFamily 675.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0You have the mid-2010 problem. There's an issue with the graphics module on that machine. There was a program in place to replace the motherboard within 3 years of purchase, but you're probably outside of that. Some folks have supposedly gotten theirs changed outside of that period, so you can try.
http://support.apple.com/kb/TS4088?viewlocale=en_US&locale=en_US
What you can do to use it is download gfxcardstatus from http:gfx.io and force the graphics to Intel. That will lessen the panics at the expense of graphics speed.
You may be eligible for a depot repair, which is a flat rate of about $310. Ask at the Genius Bar. Take along a printout of your panic.
This was just posted this week. You might want to check it out. I can't vouch for it, but it may be a way to solve the problem. Please post back if you try this and it works.
https://discussions.apple.com/message/25500202?ac_cid=tw123456#25500202 -
Mid-2010 MacBook Pro 15 inch Randomly Restarting
This started happening several months ago. It would only happen when the laptop was opened after being closed for a while and having gone into standby. When it started up, I would sign in and about 10 seconds later it would shut down, as if I were holding the power button, then just start back up. Most programs would be reopened and I would get a message saying something along the lines of "Your computer had to restart because of a problem." But now it will restart at any time. It seems to be comlpetely random. Its happened 4 times today and its only 2pm. Its just getting worse with each passing day. What do you think could be the problem? I checked the batter status and it says "Normal". Is this a common problem? Besides this major problem, its been fine until now. I would appreciate any help I can get to help fix this probelm.
It looks like the same problem my friend! your are lucky. Apple has a program for this machines... But for MBP 15¨ (early 2011).
well, look at this:
http://support.apple.com/kb/TS4088?viewlocale=es_ES -
Mid-2010 Macbook Pro shuts down randomly while plugged in!
This has been happening on and off for a couple weeks now and tonight it started doing it every 5 minutes the computer was in use. I've noticed that it is not doing it now that my iPhone 4 is not being charged off of it. But in the past it turned off when the phone was not hooked up to it. Anyone have this problem? I noticed in one of my logs that it said something about low memory but the computer had just turned on and only firefox was running since it comes on at start up. I don't know if I should take it in because the issue may not replicate while I'm there.
This has been happening on and off for a couple weeks now and tonight it started doing it every 5 minutes the computer was in use. I've noticed that it is not doing it now that my iPhone 4 is not being charged off of it. But in the past it turned off when the phone was not hooked up to it. Anyone have this problem? I noticed in one of my logs that it said something about low memory but the computer had just turned on and only firefox was running since it comes on at start up. I don't know if I should take it in because the issue may not replicate while I'm there.
-
Mid 2010 Macbook Pro 15" Random Restarts
My Mid 2010 Macbook Pro 15" restarts randomly, this has been happening for quite a while now, but more so recently than ever before.
I don't think I"m losing any data, but it's a bother when I'm trying ot study or do anything productive for that matter.
There are times when it works like a charm for extended periods of time, but if it means anything, it seems to happen more when I move it, although it is not exclusive to that.
I use a plug in keyboard and mouse, and I have my laptop on a stand, so I don't belive it's a hardware issue, although I might be mistaken.
Here are the details of the Error Report:
Interval Since Last Panic Report: 589173 sec
Panics Since Last Report: 4
Anonymous UUID: 672CA5F4-C0EE-1E9F-F633-70C541D9A2C6
Sat Feb 16 13:46:43 2013
panic(cpu 2 caller 0xffffff7f87a73b25): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff811af6a000 0x0a5480a2, D0, P2/4
Backtrace (CPU 2), Frame : Return Address
0xffffff80f8193220 : 0xffffff800721d626
0xffffff80f8193290 : 0xffffff7f87a73b25
0xffffff80f8193320 : 0xffffff7f87b6d4b3
0xffffff80f8193380 : 0xffffff7f87b6d527
0xffffff80f81933f0 : 0xffffff7f87e82853
0xffffff80f8193530 : 0xffffff7f87b93659
0xffffff80f8193560 : 0xffffff7f87a7d8da
0xffffff80f8193610 : 0xffffff7f87a78fac
0xffffff80f8193800 : 0xffffff7f87a7a1d8
0xffffff80f81938d0 : 0xffffff7f88acf3e6
0xffffff80f8193a60 : 0xffffff7f88acf506
0xffffff80f8193b50 : 0xffffff7f88ac5d52
0xffffff80f8193ba0 : 0xffffff8007665bc9
0xffffff80f8193bc0 : 0xffffff8007667170
0xffffff80f8193c20 : 0xffffff8007664b8f
0xffffff80f8193d70 : 0xffffff80072981e1
0xffffff80f8193e80 : 0xffffff8007220aed
0xffffff80f8193eb0 : 0xffffff8007210448
0xffffff80f8193f00 : 0xffffff800721961b
0xffffff80f8193f70 : 0xffffff80072a5b16
0xffffff80f8193fb0 : 0xffffff80072ced53
Kernel Extensions in backtrace:
com.apple.NVDAResman(8.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f87a0c 000->0xffffff7f87d0efff
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f8780a000
dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f879f8000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f879b5000
com.apple.nvidia.nv50hal(8.0)[9F3D09B5-3158-3D9E-BDA3-E71576AAD3B7]@0xffffff7f8 7d1c000->0xffffff7f8803efff
dependency: com.apple.NVDAResman(8.0.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f87a 0c000
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f8780a000
com.apple.GeForce(8.0)[2E56ED9A-D848-3795-9E52-56BABDC9000C]@0xffffff7f88a78000 ->0xffffff7f88b3afff
dependency: com.apple.NVDAResman(8.0.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f87a 0c000
dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f879f8000
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f8780a000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f879b5000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
12C60
Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
Kernel slide: 0x0000000007000000
Kernel text base: 0xffffff8007200000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 125504257758
last loaded kext at 32926290261: com.apple.filesystems.ntfs 3.10 (addr 0xffffff7f88066000, size 368640)
loaded kexts:
jp.plentycom.driver.SteerMouse 4.0.2
com.Logitech.Control Center.HID Driver 3.3.0
com.apple.filesystems.ntfs 3.10
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.0.9f33
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.12.69
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDAHardwareConfigDriver 2.3.1f2
com.apple.driver.AppleHDA 2.3.1f2
com.apple.driver.AppleMikeyDriver 2.3.1f2
com.apple.driver.AppleSMCLMU 2.0.2d0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.GeForce 8.0.0
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.iokit.IOBluetoothUSBDFU 4.0.9f33
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleMuxControl 3.2.11
com.apple.driver.AppleBacklight 170.2.3
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.AppleIntelHDGraphics 8.0.0
com.apple.driver.AppleIntelHDGraphicsFB 8.0.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.2.11
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleUSBTCButtons 235.4
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.AppleUSBTCKeyEventDriver 235.4
com.apple.driver.AppleUSBTCKeyboard 235.4
com.apple.driver.AppleIRController 320.15
com.apple.driver.AppleUSBCardReader 3.1.0
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.2
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AirPort.Brcm4331 602.15.22
com.apple.driver.AppleUSBHub 5.2.5
com.apple.driver.AppleAHCIPort 2.4.1
com.apple.driver.AppleUSBUHCI 5.2.5
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.driver.AppleUSBEHCI 5.4.0
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.3.1f2
com.apple.iokit.IOAudioFamily 1.8.9fc10
com.apple.kext.OSvKernDSPLib 1.6
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.nvidia.nv50hal 8.0.0
com.apple.NVDAResman 8.0.0
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.driver.AppleHDAController 2.3.1f2
com.apple.iokit.IOHDAFamily 2.3.1f2
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.iokit.IOSurface 86.0.3
com.apple.iokit.IOBluetoothFamily 4.0.9f33
com.apple.driver.AppleGraphicsControl 3.2.11
com.apple.iokit.IONDRVSupport 2.3.5
com.apple.iokit.IOGraphicsFamily 2.3.5
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.AppleUSBMultitouch 235.7
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.driver.AppleUSBMergeNub 5.2.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IOAHCIFamily 2.2.1
com.apple.iokit.IOUSBUserClient 5.2.5
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBFamily 5.4.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7.2
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f17
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393955353432382D3034372E4130304C4620
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393955353432382D3034372E4130304C4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.81.22)
Bluetooth: Version 4.0.9f33 10885, 2 service, 11 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: Hitachi HTS725050A9A362, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: G9x Laser Mouse, 0x046d (Logitech Inc.), 0xc066, 0xfa140000 / 6
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 5
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 4
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 3
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 8
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0xfd130000 / 5
USB Device: HL-2270DW series, 0x04f9 (Brother International Corporation), 0x0042, 0xfd133000 / 9
USB Device: Expansion, 0x0bc2 (Seagate LLC), 0x2312, 0xfd134000 / 8
USB Device: External HDD, 0x1058 (Western Digital Technologies, Inc.), 0x0707, 0xfd132000 / 7
USB Device: USB Keyboard, 0x04d9 (Holtek Semiconductor, Inc.), 0x4545, 0xfd131000 / 6
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3
I hope someone can help me out! Thanks!I have an appointment set up to see if they will fix mine. Hopefully it is a "recall" level repair as my MBP is out of warranty.
I previously thought my issue was a SSD I put in the computer followed by a 500GB drive retrofit into the SuperDrive bay.
After much troubleshooting I put the original drives (500GB and SuperDrive) back into the MBP, reinstalled OS X, and installed one app that I found caused a Kernel Panic (KP) without fail (Hallmark Card Studio [HMCS])*
As soon as I ran the app I got a KP. So while the computer still has an issue am glad that it is not the SSD (because I want to put that speed demon back in once the video card is fixed).
Other curiosities was when the computer would KP: I played BOTH Portal games over the Winter Solstice holiday season and neither one KPd the Mac once. But fiddling around in iPhoto, Pixelmator, and other graphics intensive apps would. Strange.
I will report back with what Apple does (the appointment is March 5th, 2013).
-Murph
*My father and bride both have Mountain Lion (like me) running on their Macs (iMac and Air respectively) and can run HMCS with no KP issues. -
Mid 2010 Macbook Pro "Your Computer was restarted because of a problem"
Hi guys,
Ever since I upgraded to Mountain Lion my Mid 2010 Macbook Pro has been randomly restarting itself and showing a grey sceen with the text "Your computer was restarted because of a problem."
I've googled and read all sorts of things saying remove everything from Login Items, it still happens. Everything I've tried has done nothing. Just in case it helps, here is my latest kernel panic log from Console:
Wed Jan 16 20:23:26 2013
panic(cpu 2 caller 0xffffff7f8c16bb25): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80aade1000 0x0a5480a2, D0, P2/4
Backtrace (CPU 2), Frame : Return Address
0xffffff8081a8b260 : 0xffffff800ba1d626
0xffffff8081a8b2d0 : 0xffffff7f8c16bb25
0xffffff8081a8b360 : 0xffffff7f8c2654b3
0xffffff8081a8b3c0 : 0xffffff7f8c265527
0xffffff8081a8b430 : 0xffffff7f8c57a853
0xffffff8081a8b570 : 0xffffff7f8c28b659
0xffffff8081a8b5a0 : 0xffffff7f8c1758da
0xffffff8081a8b650 : 0xffffff7f8c170fac
0xffffff8081a8b840 : 0xffffff7f8c172ade
0xffffff8081a8b920 : 0xffffff7f8d1d9ad5
0xffffff8081a8b960 : 0xffffff7f8d1ef507
0xffffff8081a8b980 : 0xffffff7f8d20e353
0xffffff8081a8b9c0 : 0xffffff7f8d20e3b1
0xffffff8081a8ba00 : 0xffffff7f8d1f4c43
0xffffff8081a8ba50 : 0xffffff7f8d1af0fc
0xffffff8081a8bae0 : 0xffffff7f8d1aaefa
0xffffff8081a8bb10 : 0xffffff7f8d1a8aab
0xffffff8081a8bb40 : 0xffffff800be650c3
0xffffff8081a8bbc0 : 0xffffff800be67153
0xffffff8081a8bc20 : 0xffffff800be64b8f
0xffffff8081a8bd70 : 0xffffff800ba981e1
0xffffff8081a8be80 : 0xffffff800ba20aed
0xffffff8081a8beb0 : 0xffffff800ba10448
0xffffff8081a8bf00 : 0xffffff800ba1961b
0xffffff8081a8bf70 : 0xffffff800baa5b16
0xffffff8081a8bfb0 : 0xffffff800baced53
Kernel Extensions in backtrace:
com.apple.NVDAResman(8.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f8c104 000->0xffffff7f8c406fff
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f8c072000
dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f8c0f0000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f8c0ad000
com.apple.nvidia.nv50hal(8.0)[9F3D09B5-3158-3D9E-BDA3-E71576AAD3B7]@0xffffff7f8 c414000->0xffffff7f8c736fff
dependency: com.apple.NVDAResman(8.0.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f8c1 04000
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f8c072000
com.apple.GeForce(8.0)[2E56ED9A-D848-3795-9E52-56BABDC9000C]@0xffffff7f8d190000 ->0xffffff7f8d252fff
dependency: com.apple.NVDAResman(8.0.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f8c1 04000
dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f8c0f0000
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f8c072000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f8c0ad000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
12C60
Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
Kernel slide: 0x000000000b800000
Kernel text base: 0xffffff800ba00000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 6221983549187
last loaded kext at 38470250641: com.apple.driver.AppleHWSensor 1.9.5d0 (addr 0xffffff7f8da1b000, size 36864)
last unloaded kext at 216558598475: com.apple.driver.AppleUSBUHCI 5.2.5 (addr 0xffffff7f8c9ea000, size 65536)
loaded kexts:
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.12.69
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.1f2
com.apple.driver.AppleMikeyDriver 2.3.1f2
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.driver.AppleSMCLMU 2.0.2d0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.AppleMuxControl 3.2.11
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.0.9f33
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.2.11
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleIntelHDGraphics 8.0.0
com.apple.driver.AppleIntelHDGraphicsFB 8.0.0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.GeForce 8.0.0
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleUSBTCButtons 235.4
com.apple.driver.AppleUSBCardReader 3.1.0
com.apple.driver.AppleUSBTCKeyboard 235.4
com.apple.driver.AppleIRController 320.15
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.2
com.apple.driver.AppleAHCIPort 2.4.1
com.apple.driver.AirPort.Brcm4331 602.15.22
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AppleUSBHub 5.2.5
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.driver.AppleUSBEHCI 5.4.0
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.3.1f2
com.apple.iokit.IOAudioFamily 1.8.9fc10
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IOSurface 86.0.3
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.iokit.IOBluetoothFamily 4.0.9f33
com.apple.driver.AppleGraphicsControl 3.2.11
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleHDAController 2.3.1f2
com.apple.iokit.IOHDAFamily 2.3.1f2
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.nvidia.nv50hal 8.0.0
com.apple.NVDAResman 8.0.0
com.apple.iokit.IONDRVSupport 2.3.5
com.apple.iokit.IOGraphicsFamily 2.3.5
com.apple.driver.AppleSMC 3.1.4d2
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.driver.AppleUSBMultitouch 235.7
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.driver.AppleUSBMergeNub 5.2.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOAHCISerialATAPI 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.iokit.IOAHCIFamily 2.2.1
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOUSBUserClient 5.2.5
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBFamily 5.4.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7.2
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0It looks as if you may have the dreaded 'bad GPU' that shipped with some versions of the 2010 model. See - http://support.apple.com/kb/TS4088?viewlocale=en_US&locale=en_US.
Use the "Contact" Apple techs link and see if your model may be one affected. If it is, you'll qualify for a free logic board replacement from Apple.
Good luck,
Clinton -
Mid-2010 Macbook pro repeated crashes after service, HELP!
I have a mid-2010 Macbook pro with the i7 and 8gb of crucial ram. I have had this problem for months and finally took it into the authorized Mac repair center where I live. The nearest apple store is 4 hours away. He put it through 3 days of testing and found no problems with any hardware, including the RAM. I can't find my apple ram so I haven't tried to run my laptop with that. Anyway, we did a HD wipe and restored from the recovery drive to see if that was the issue. No luck. The logic board also passed all tests. The computer crashes with any amount of stress (garageband, iPhoto, or simply surfing the web with an external display) and is impossible to get work done. I'll paste the crash report below. I would love to try to find another solution!
Thanks all,
Brian
MacBook Pro (15-inch, Mid-2010)
2.66GHz Intel Core i7
8GB 1067 MHz DDR3 (crucial)
Intel HD Graphics 288 MB
*** Panic Report ***
panic(cpu 1 caller 0xffffff7f879caf63): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff812070e000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.7.21/src/Apple MuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 1), Frame : Return Address
0xffffff810f7bb0b0 : 0xffffff8004d3a811
0xffffff810f7bb130 : 0xffffff7f879caf63
0xffffff810f7bb210 : 0xffffff7f858c2b9f
0xffffff810f7bb2d0 : 0xffffff7f8598c18e
0xffffff810f7bb310 : 0xffffff7f8598c1fe
0xffffff810f7bb380 : 0xffffff7f85c0b056
0xffffff810f7bb4b0 : 0xffffff7f859af82d
0xffffff810f7bb4d0 : 0xffffff7f858c95f1
0xffffff810f7bb580 : 0xffffff7f858c70fc
0xffffff810f7bb780 : 0xffffff7f858c8a4b
0xffffff810f7bb850 : 0xffffff7f86fd6018
0xffffff810f7bb970 : 0xffffff7f86fd5237
0xffffff810f7bb9a0 : 0xffffff7f86fccc8d
0xffffff810f7bb9e0 : 0xffffff7f86fcd45a
0xffffff810f7bbab0 : 0xffffff7f86fc8129
0xffffff810f7bbae0 : 0xffffff7f86fab3a4
0xffffff810f7bbb30 : 0xffffff8005301c92
0xffffff810f7bbb60 : 0xffffff8005302859
0xffffff810f7bbbc0 : 0xffffff8005300003
0xffffff810f7bbd00 : 0xffffff8004dea517
0xffffff810f7bbe10 : 0xffffff8004d3e91c
0xffffff810f7bbe40 : 0xffffff8004d235a3
0xffffff810f7bbe90 : 0xffffff8004d33e8d
0xffffff810f7bbf10 : 0xffffff8004e0a142
0xffffff810f7bbfb0 : 0xffffff8004e3ac66
Kernel Extensions in backtrace:
com.apple.driver.AppleMuxControl(3.7.21)[32B7E2DE-1F9D-3555-B687-7A76A62B81D2]@ 0xffffff7f879bc000->0xffffff7f879cffff
dependency: com.apple.driver.AppleGraphicsControl(3.7.21)[62689710-EEA7-307A-AC83-B8F25DA88 A6A]@0xffffff7f879b4000
dependency: com.apple.iokit.IOACPIFamily(1.4)[70E2B65E-A91A-3522-A1A0-79FD63EABB4C]@0xfffff f7f857a9000
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f85524000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7f8581b000
dependency: com.apple.driver.AppleBacklightExpert(1.1.0)[0183904C-6A16-32C4-9405-EEFD7F820B 02]@0xffffff7f879b7000
com.apple.nvidia.classic.NVDAResmanTesla(10.0)[796AE430-39FB-3255-8161-D52AFA28 EE2B]@0xffffff7f85872000->0xffffff7f85adbfff
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f85524000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[F4738C55-B507-3627-A9CA-3D29A5230A03]@0xff ffff7f85862000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7f8581b000
com.apple.nvidia.classic.NVDANV50HalTesla(10.0)[7FE40648-F15F-3E18-91E2-FDDDF4C DA355]@0xffffff7f85ae6000->0xffffff7f85d8ffff
dependency: com.apple.nvidia.classic.NVDAResmanTesla(10.0.0)[796AE430-39FB-3255-8161-D52AFA 28EE2B]@0xffffff7f85872000
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f85524000
com.apple.GeForceTesla(10.0)[67CD214F-0F26-3BEF-BAD0-CF0F83C2616D]@0xffffff7f86 f6e000->0xffffff7f8703bfff
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f85524000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[F4738C55-B507-3627-A9CA-3D29A5230A03]@0xff ffff7f85862000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7f8581b000
dependency: com.apple.nvidia.classic.NVDAResmanTesla(10.0.0)[796AE430-39FB-3255-8161-D52AFA 28EE2B]@0xffffff7f85872000
BSD process name corresponding to current thread: com.apple.WebKit
Mac OS version:
14A389
Kernel version:
Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
Kernel slide: 0x0000000004a00000
Kernel text base: 0xffffff8004c00000
__HIB text base: 0xffffff8004b00000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 3759902994846
last loaded kext at 525712526450: com.apple.filesystems.cd9660 1.4.4 (addr 0xffffff7f87b17000, size 36864)
last unloaded kext at 2249371357208: com.apple.filesystems.cd9660 1.4.4 (addr 0xffffff7f87b17000, size 32768)
loaded kexts:
com.apple.filesystems.smbfs 3.0.0
com.apple.filesystems.ntfs 3.12
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.14.37
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f17
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x859B, 0x435434473353313036374D2E4D3136464D52
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x859B, 0x435434473353313036374D2E4D3136464D52
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.24)
Bluetooth: Version 4.3.0f10 14890, 3 services, 27 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: Hitachi HTS545050B9SA02, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Internal Memory Card Reader
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Hub
USB Device: Keyboard Hub
USB Device: 2.4GHz 2way RF Receiver
USB Device: Apple Keyboard
USB Device: Built-in iSight
USB Device: IR Receiver
Thunderbolt Bus:I have a mid-2010 Macbook pro with the i7 and 8gb of crucial ram. I have had this problem for months and finally took it into the authorized Mac repair center where I live. The nearest apple store is 4 hours away. He put it through 3 days of testing and found no problems with any hardware, including the RAM. I can't find my apple ram so I haven't tried to run my laptop with that. Anyway, we did a HD wipe and restored from the recovery drive to see if that was the issue. No luck. The logic board also passed all tests. The computer crashes with any amount of stress (garageband, iPhoto, or simply surfing the web with an external display) and is impossible to get work done. I'll paste the crash report below. I would love to try to find another solution!
Thanks all,
Brian
MacBook Pro (15-inch, Mid-2010)
2.66GHz Intel Core i7
8GB 1067 MHz DDR3 (crucial)
Intel HD Graphics 288 MB
*** Panic Report ***
panic(cpu 1 caller 0xffffff7f879caf63): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff812070e000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.7.21/src/Apple MuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 1), Frame : Return Address
0xffffff810f7bb0b0 : 0xffffff8004d3a811
0xffffff810f7bb130 : 0xffffff7f879caf63
0xffffff810f7bb210 : 0xffffff7f858c2b9f
0xffffff810f7bb2d0 : 0xffffff7f8598c18e
0xffffff810f7bb310 : 0xffffff7f8598c1fe
0xffffff810f7bb380 : 0xffffff7f85c0b056
0xffffff810f7bb4b0 : 0xffffff7f859af82d
0xffffff810f7bb4d0 : 0xffffff7f858c95f1
0xffffff810f7bb580 : 0xffffff7f858c70fc
0xffffff810f7bb780 : 0xffffff7f858c8a4b
0xffffff810f7bb850 : 0xffffff7f86fd6018
0xffffff810f7bb970 : 0xffffff7f86fd5237
0xffffff810f7bb9a0 : 0xffffff7f86fccc8d
0xffffff810f7bb9e0 : 0xffffff7f86fcd45a
0xffffff810f7bbab0 : 0xffffff7f86fc8129
0xffffff810f7bbae0 : 0xffffff7f86fab3a4
0xffffff810f7bbb30 : 0xffffff8005301c92
0xffffff810f7bbb60 : 0xffffff8005302859
0xffffff810f7bbbc0 : 0xffffff8005300003
0xffffff810f7bbd00 : 0xffffff8004dea517
0xffffff810f7bbe10 : 0xffffff8004d3e91c
0xffffff810f7bbe40 : 0xffffff8004d235a3
0xffffff810f7bbe90 : 0xffffff8004d33e8d
0xffffff810f7bbf10 : 0xffffff8004e0a142
0xffffff810f7bbfb0 : 0xffffff8004e3ac66
Kernel Extensions in backtrace:
com.apple.driver.AppleMuxControl(3.7.21)[32B7E2DE-1F9D-3555-B687-7A76A62B81D2]@ 0xffffff7f879bc000->0xffffff7f879cffff
dependency: com.apple.driver.AppleGraphicsControl(3.7.21)[62689710-EEA7-307A-AC83-B8F25DA88 A6A]@0xffffff7f879b4000
dependency: com.apple.iokit.IOACPIFamily(1.4)[70E2B65E-A91A-3522-A1A0-79FD63EABB4C]@0xfffff f7f857a9000
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f85524000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7f8581b000
dependency: com.apple.driver.AppleBacklightExpert(1.1.0)[0183904C-6A16-32C4-9405-EEFD7F820B 02]@0xffffff7f879b7000
com.apple.nvidia.classic.NVDAResmanTesla(10.0)[796AE430-39FB-3255-8161-D52AFA28 EE2B]@0xffffff7f85872000->0xffffff7f85adbfff
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f85524000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[F4738C55-B507-3627-A9CA-3D29A5230A03]@0xff ffff7f85862000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7f8581b000
com.apple.nvidia.classic.NVDANV50HalTesla(10.0)[7FE40648-F15F-3E18-91E2-FDDDF4C DA355]@0xffffff7f85ae6000->0xffffff7f85d8ffff
dependency: com.apple.nvidia.classic.NVDAResmanTesla(10.0.0)[796AE430-39FB-3255-8161-D52AFA 28EE2B]@0xffffff7f85872000
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f85524000
com.apple.GeForceTesla(10.0)[67CD214F-0F26-3BEF-BAD0-CF0F83C2616D]@0xffffff7f86 f6e000->0xffffff7f8703bfff
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f85524000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[F4738C55-B507-3627-A9CA-3D29A5230A03]@0xff ffff7f85862000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7f8581b000
dependency: com.apple.nvidia.classic.NVDAResmanTesla(10.0.0)[796AE430-39FB-3255-8161-D52AFA 28EE2B]@0xffffff7f85872000
BSD process name corresponding to current thread: com.apple.WebKit
Mac OS version:
14A389
Kernel version:
Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
Kernel slide: 0x0000000004a00000
Kernel text base: 0xffffff8004c00000
__HIB text base: 0xffffff8004b00000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 3759902994846
last loaded kext at 525712526450: com.apple.filesystems.cd9660 1.4.4 (addr 0xffffff7f87b17000, size 36864)
last unloaded kext at 2249371357208: com.apple.filesystems.cd9660 1.4.4 (addr 0xffffff7f87b17000, size 32768)
loaded kexts:
com.apple.filesystems.smbfs 3.0.0
com.apple.filesystems.ntfs 3.12
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.14.37
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f17
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x859B, 0x435434473353313036374D2E4D3136464D52
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x859B, 0x435434473353313036374D2E4D3136464D52
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.24)
Bluetooth: Version 4.3.0f10 14890, 3 services, 27 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: Hitachi HTS545050B9SA02, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Internal Memory Card Reader
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Hub
USB Device: Keyboard Hub
USB Device: 2.4GHz 2way RF Receiver
USB Device: Apple Keyboard
USB Device: Built-in iSight
USB Device: IR Receiver
Thunderbolt Bus: -
I took my laptop to my local Apple store to have the problem diagnosed and they told me the problem lies in the grpahics card which will require the replacement of the entire logic board at a cost to me of $340.
after that I did some research on the topic and found that this was a massive problem on this model of macbook pro and Apple never issued a recall to fix the issue, are there any class action suits in this category currently underway? if so how can I join?I also have a mid-2010 Macbook Pro 15". Also, I had paid $100 for Apple Developer account and I can't even use Xcode or Unity3D to work on my game because the moment I write a line of code, my computer crashes. Scratch that, I used to have an Apple Developer account (I let it expire a couple of weeks ago). It hasn't been of much use since my Macbook Pro crashes 15 times a day.\
A month after buying a mid-2010 Macbook Pro 15" directly from Apple, it began to crash. At first, I assumed it was my fault as I had been messing around with Bootcamp and doing other heavy stuff, but I quickly learned it would randomly decide to shutdown regardless of the task at hand. I was very busy at the time. I was a fledgling teacher in France, and I hardly had any time, or money, to put toward a 84 euro train ticket to Paris. Also, OS X updates were around the corner (Lion, Mountain Lion), so I held out, hoping the issue would be resolved with the updates.
During my investigation of the issue, I did find the TS4088 article. It recommended I install some updates, and then it described a problem that seemed similar to my own, but the order in which the problems occured, as described in the TS4088 article, did not follow the same pattern that my computer had been experiencing–there was no gray or black screen after the restart warning message when my mac crashed. The first time I found TS4088 on Apple's Support page (at a time when their product recalls were easier to locate before they redesigned their website), it was a couple of months after I had bought the computer. I reasoned that my Macbook Pro must not be suffering from the same issues as I had never seen the video freeze or go black before seeing a restart message. The restart warning message is the last thing I saw, no loss of video or black(or gray) screen afterwards. My computer would simply start to boot up again.
About two years after buying the computer, and suffering from about 3 GPU panics a day, I searched for the TS4088 article again, wondering if I had misread it, and that maybe the issues described in the article were the same issues I was experiencing. This time I could not find the TS4088 article on Apple's Website. I searched over and over again, but it was nowhere to be found. I assumed that issue had been resolved and the article removed. Now after three years of using a faulty, unreliable computer, I was feeling like a schmuck. I searched again on Apple's website to find the TS4088 article, or any new ones that outlined my very apparent GPU issues, but I had no luck. I circled Apple's website over and over and could not find that article. It was only through a link other frustrated mid-2010 Macbook Pro owners had posted on some other website that I found the link to TS4088, also learning that the forum's users were experiencing my same problems.
Based on the language Apple used to describe the problem, I did not reason that I was suffering the same issue. Here's what happens when my computer crashes:
• The computer seems to shut down. The display turns off, the fans stop spinning
• The message "Your computer was restarted because of a problem . . . Press any key to restart" is displayed.
• I press any key, the computer restarts, I wait for next crash to interrupt my work
Excerpt from TS4088
"Symptoms
Apple has determined that a small number of MacBook Pro (15-inch, Mid 2010) computers may intermittently freeze or stop displaying video on the built-in display or on an external display connected to the MacBook Pro. In this situation, you may also see a restart warning message before the video is lost or the display turns black or gray."
My computer never displays a restart message before the video is lost or display turns black. My Macbook Pro mid 2010 loses the picture on the display, and less than a second after that is the restart warning displayed. The video would never freeze or stop playing, rather the whole computer just dumped all of its processes and displayed a warning message asking me to press any key to restart.
My issues with this problem are the following:
•The problems described in TS4088 do not accurately reflect what users are experiencing. TS4088 is misleading in this respect.
•The article TS4088 was not easy to find on Apple's website. It seemed to have moved to an obscure, impossible-to-find location that could only be found thanks to the great number of other Mac users who are experiencing the same problem.
This issue hasn't been managed dutifully. I'm annoyed to have sunk money into a developer account. I'm annoyed that I sunk money into an expensive product that does not work. I'm annoyed that the description of the issue afflicting mid 2010 Macbook Pros was inaccurately and misleadingly described and that links to the TS4088 article disappeared from Apple's website when I could have truly benefitted from them. I am especially annoyed that my life in graphic design, web development, and iOS development has stagnated for several months as my computer crashes some 15 times a day. I am, however, pleased with the speed at which a Mac can boot up. -
How to get bootcamp to install from USB on Mid 2010 Macbook Pro in Mavericks
Ok, finally ran into my first problem with Mavericks. It's a doozy. Please if anyone has any advice, let me know.
My bootcamp partition was acting a little buggy. I also wanted to make the partition larger, so I went ahead and erased it, made a larger partition and was getting ready to install windows 7.
Unfortunately, little to my knowledge, bootcamp assistant is programmed to not allow installation of Windows via USB if your computer had an optical drive in it's factory delivered form.
I have removed my optical drive in favor of a second hard drive and encased my original superdrive into an External USB hub.
There apparently used to be a solution involving editing the plist.info text document to allow USB installation. However, as of MAVERICKS, this document is now locked and unable to be edited.
I was running windows 7 fine until I scrapped it, and now I have no way to re-install windows short of going through a laborious process of re-installing my optical drive into my laptop, installing, and then re-installing my hard drive back in. The only reason is due to a software bias for my series of laptop because it "used to have" an optical drive.
Does anyone know of any way that I can bypass this issue to get Windows Re-installed to a bootcamp partition on a mid-2010 macbook pro without using the optical drive?
Thanks in advance!Remove the Boot Camp partition only with Boot Camp Assistant, not with Disk Utility.
Install or Reinstall OS X from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your startup volume (usually Macintosh HD) from the
left side list. Click on the Erase tab in the DU main window.
3. Set the format type to Mac OS Extended (Journaled.) Optionally, click on
the Security button and set the Zero Data option to one-pass. Click on
the Erase button and wait until the process has completed.
4. Quit DU and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Install button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
because it is three times faster than wireless. -
Mid-2010 Macbook Pro Crashes Often (I know)...
Hi. My Mid 2010 Macbook Pro keeps crashing. Possibly related to the installation of OS X Mavericks, but from the other threads it sounds like a RAM or logic board issue. I would appreciate the help. Here is the panic log:
panic(cpu 1 caller 0xffffff7f8f663f7c): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80b4cdd000 0x0a5480a2, D0, P2/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.5.26/src/Apple MuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 1), Frame : Return Address
0xffffff80152a3230 : 0xffffff800d222fa9
0xffffff80152a32b0 : 0xffffff7f8f663f7c
0xffffff80152a3380 : 0xffffff7f8dd1de7b
0xffffff80152a3440 : 0xffffff7f8dde746a
0xffffff80152a3480 : 0xffffff7f8dde74da
0xffffff80152a34f0 : 0xffffff7f8e066056
0xffffff80152a3620 : 0xffffff7f8de0ab09
0xffffff80152a3640 : 0xffffff7f8dd248cd
0xffffff80152a36f0 : 0xffffff7f8dd223d8
0xffffff80152a38f0 : 0xffffff7f8dd24501
0xffffff80152a39e0 : 0xffffff7f8ec9f7a0
0xffffff80152a3a40 : 0xffffff7f8ec9c522
0xffffff80152a3ad0 : 0xffffff7f8ec86df6
0xffffff80152a3b10 : 0xffffff7f8ec7dd3b
0xffffff80152a3b70 : 0xffffff800d6cea56
0xffffff80152a3b90 : 0xffffff800d6d0051
0xffffff80152a3bf0 : 0xffffff800d6cdabf
0xffffff80152a3d40 : 0xffffff800d2b66a8
0xffffff80152a3e50 : 0xffffff800d226bf1
0xffffff80152a3e80 : 0xffffff800d2139f5
0xffffff80152a3ef0 : 0xffffff800d21e043
0xffffff80152a3f70 : 0xffffff800d2c989d
0xffffff80152a3fb0 : 0xffffff800d2f3c76
Kernel Extensions in backtrace:
com.apple.driver.AppleMuxControl(3.5.26)[B67CD59F-1344-37BC-8A9A-46D6D3DCA13D]@ 0xffffff7f8f655000->0xffffff7f8f668fff
dependency: com.apple.driver.AppleGraphicsControl(3.5.26)[C0F9A79F-167E-3A68-873C-5CE17B97F B11]@0xffffff7f8f64d000
dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f8db85000
dependency: com.apple.iokit.IOPCIFamily(2.9)[244D4E48-78E6-3369-8D76-285C66EF9BF4]@0xffffff 7f8d8d6000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[B889D3AB-CCC0-3FCD-A83E-D2E3E4CB537B]@0 xffffff7f8dc7b000
dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[E04639C5-D734-3AB3-A682-FE66694C66 53]@0xffffff7f8f650000
com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[6EB3FF52-A4F6-3496-AE9C-D89B00F DE504]@0xffffff7f8dcce000->0xffffff7f8df36fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[244D4E48-78E6-3369-8D76-285C66EF9BF4]@0xffffff 7f8d8d6000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[B93BBFC9-9ED5-3DDD-8CED-5EDA081BB997]@0xff ffff7f8dcbe000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[B889D3AB-CCC0-3FCD-A83E-D2E3E4CB537B]@0 xffffff7f8dc7b000
com.apple.nvidia.classic.NVDANV50HalTesla(8.2.4)[B0E6AAA7-E970-3D81-8B43-145D56 A3A4AC]@0xffffff7f8df41000->0xffffff7f8e1eafff
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[6EB3FF52-A4F6-3496-AE9C-D89B00F DE504]@0xffffff7f8dcce000
dependency: com.apple.iokit.IOPCIFamily(2.9)[244D4E48-78E6-3369-8D76-285C66EF9BF4]@0xffffff 7f8d8d6000
com.apple.GeForceTesla(8.2.4)[24ED915E-02F3-3A31-8502-6AA41FFCA420]@0xffffff7f8 ec3c000->0xffffff7f8ed06fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[244D4E48-78E6-3369-8D76-285C66EF9BF4]@0xffffff 7f8d8d6000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[B93BBFC9-9ED5-3DDD-8CED-5EDA081BB997]@0xff ffff7f8dcbe000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[B889D3AB-CCC0-3FCD-A83E-D2E3E4CB537B]@0 xffffff7f8dc7b000
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[6EB3FF52-A4F6-3496-AE9C-D89B00F DE504]@0xffffff7f8dcce000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
13D65
Kernel version:
Darwin Kernel Version 13.2.0: Thu Apr 17 23:03:13 PDT 2014; root:xnu-2422.100.13~1/RELEASE_X86_64
Kernel UUID: ADD73AE6-88B0-32FB-A8BB-4F7C8BE4092E
Kernel slide: 0x000000000d000000
Kernel text base: 0xffffff800d200000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 66155531634054
last loaded kext at 51495952434421: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f8f7ba000, size 49152)
last unloaded kext at 51580684386895: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f8f7ba000, size 32768)
loaded kexts:
com.sophos.kext.sav 9.0.61
com.sophos.nke.swi 9.0.53
com.apple.filesystems.smbfs 2.0.2
com.apple.filesystems.udf 2.5
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.2.4f1
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.14.15
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 2.6.1f2
com.apple.GeForceTesla 8.2.4
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleLPC 1.7.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.4f1
com.apple.driver.AppleMikeyDriver 2.6.1f2
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleIntelHDGraphics 8.2.4
com.apple.driver.AppleIntelHDGraphicsFB 8.2.4
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleMuxControl 3.5.26
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleUSBCardReader 3.4.1
com.apple.driver.AppleIRController 325.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.6.6
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.5.1
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleFWOHCI 5.0.2
com.apple.driver.AppleUSBHub 666.4.0
com.apple.driver.AppleAHCIPort 3.0.0
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.AppleGraphicsDeviceControl 3.5.26
com.apple.iokit.IOSurface 91.1
com.apple.iokit.IOBluetoothFamily 4.2.4f1
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.6.1f2
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.nvidia.classic.NVDANV50HalTesla 8.2.4
com.apple.nvidia.classic.NVDAResmanTesla 8.2.4
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.4f1
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleHDAController 2.6.1f2
com.apple.iokit.IOHDAFamily 2.6.1f2
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.IOPlatformPluginFamily 5.7.0d11
com.apple.driver.AppleGraphicsControl 3.5.26
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleUSBMultitouch 240.9
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.6
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.iokit.IO80211Family 630.35
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 677.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
System Profile:
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 4 GB, SMC 1.58f16
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533654465238432D47372020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533654465238432D47372020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.4f1 13674, 3 services, 15 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545050B9SA02, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Internal Memory Card Reader
USB Device: Hub
USB Device: Built-in iSight
USB Device: IR Receiver
Thunderbolt Bus:You have the MacBookPro6,2, the Edsel of Macs. It may have the logic-board defect that was covered by this recall.
Make a "Genius" appointment at an Apple Store, or go to another authorized service provider, to have the machine tested. The routine hardware diagnostics used by service providers do not detect the fault. There is a specific test for this issue that Apple calls "VST" (for "Video Switching Test.") Ask for it. A "Failed" result means that the fault is present. However, according to reports, some units may pass the test, and yet still be deemed eligible for repair under the program. Your experience may vary.
Print the first page of the panic report, if any, and the support page linked above, and bring them with you.
Note that the recall only applies within three years of purchase. After that, Apple may refuse the service. In that case, you may be quoted a price of about $300 (in the U.S.) for a "depot repair," which involves shipping the unit to a central repair facility and takes about two weeks. For that flat fee, anything found wrong with it should be fixed, not just the logic board.
The model was discontinued on February 24, 2011, so the recall has nominally ended. Some units may have been sold after that date by Apple as refurbished, or by resellers as new, and they might still be covered.
Some owners report that their unit was repaired under the program after the deadline had passed. Others report that the repair was covered by the extended warranty from a credit-card issuer. Again, your experience may vary.
Sometimes the replacement part is also defective, so be prepared for that possibility.
If it's too late for your unit to be repaired under the program, and you don't want to pay for a new logic board, you may be able to stop the panics by disabling automatic graphics switching. To use the discrete graphics processor, you'll need a third-party utility to switch to it manually.
Often the problems start after a system upgrade. If the upgrade was recent, and you have backups, then you can revert to a previous OS X version.
If you're dissatisfied with Apple's response, please keep in mind that no one here represents the company or can help with customer-service issues.
Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
*An SSD doesn't need to be zeroed. -
Mid 2010 MacBook Pro i7 - Crashing - Low $ - HEELLPP
My mid 2010 Macbook pro 15" with i7 running 10.85 has recently started crashing. I've really only used it extensively for the last 2 years so it's been doing quite well but has now started black screening then rebooting with no - at least not apparent to the user - sequence of events.
My partner isn't working (car hit and run) so budget is low and I'm currently pushing myself on Team Treehouse to learn coding to improve my job prospects and my salary so need the laptop right now.
Is the below the standard logic board replacement that I've found many have on forum? is it the video card? Just not sure which way to head and not in the budget for a totally new laptop though would be confident enough with the help of (PC) husband to upgrade hard drive or other components. OR am I best to take it to the Apple store for a genius assessment?
Any help greatly appreciated.
Kindest,
Kitty
Etre Check report below:
Problem description:
Mid 2010 MBP with i7 processor and anti-glare screen running 10.85.
Mac occasionally crashes, goes black screen, then reboots with seemingly no identifiable actions causing this to happen by the user (ie. can’t identify similarities).
EtreCheck version: 2.0.11 (98)
Report generated 4 November 2014 9:22:11 AM AEDT
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2010) (Verified)
MacBook Pro - model: MacBookPro6,2
1 2.66 GHz Intel Core i7 CPU: 2-core
4 GB RAM
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics - VRAM: 288 MB
NVIDIA GeForce GT 330M - VRAM: 512 MB
Color LCD 1680 x 1050
System Software: ℹ️
OS X 10.8.5 (12F45) - Uptime: 0:14:28
Disk Information: ℹ️
ST9500420ASG disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
disk0s1 (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (335.34 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.5.1) Support
[not loaded] com.wacom.kext.wacomtablet (6.3.4 - SDK 10.8) Support
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[running] com.adobe.AdobeCreativeCloud.plist Support
[loaded] com.citrix.AuthManager_Mac.plist Support
[running] com.citrix.ReceiverHelper.plist Support
[running] com.citrix.ServiceRecords.plist Support
[invalid?] com.maintain.LogOut.plist Support
[invalid?] com.maintain.PurgeInactiveMemory.plist Support
[invalid?] com.maintain.Restart.plist Support
[invalid?] com.maintain.ShutDown.plist Support
[invalid?] com.maintain.Sleep.plist Support
[running] com.maintain.SystemEvents.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[running] com.wacom.wacomtablet.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[invalid?] com.adobe.SwitchBoard.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.macpaw.CleanMyMac2.Agent.plist Support
[invalid?] com.maintain.AutoLoginUserScreenLocked.plist Support
[not loaded] com.maintain.CocktailScheduler.plist Support
[invalid?] com.maintain.HideSpotlightMenuBarIcon.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
User Login Items: ℹ️
Adobe Bridge CC ApplicationHidden (/Applications/Adobe Bridge CC/Adobe Bridge CC.app)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 4.0.1.13525 Support
WacomNetscape: Version: 2.1.0-1 - SDK 10.8 Support
WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.2 Support
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
Silverlight: Version: 4.0.60531.0 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0
CitrixICAClientPlugIn: Version: 11.8.0 - SDK 10.7 Support
npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5 Support
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
googletalkbrowserplugin: Version: 4.0.1.13525 Support
QuickTime Plugin: Version: 7.7.1
EPPEX Plugin: Version: 3.0.5.0 Support
JavaAppletPlugin: Version: Java 7 Update 45 Check version
Safari Extensions: ℹ️
feedly
Twitter for Safari
3rd Party Preference Panes: ℹ️
Flash Player Support
Java Support
WacomTablet Support
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Destinations:
GLAM WD750 [Local]
Total size: 749.78 GB
Total number of backups: 16
Oldest backup: 2012-12-23 08:10:51 +0000
Last backup: 2014-10-28 10:33:13 +0000
Size of backup disk: Excellent
Backup size 749.78 GB > (Disk size 0 B X 3)
Top Processes by CPU: ℹ️
3% WindowServer
1% AppleIDAuthAgent
0% fontd
0% Creative Cloud
0% mds
Top Processes by Memory: ℹ️
245 MB WebProcess
86 MB Safari
64 MB Finder
57 MB mds
56 MB PluginProcess
Virtual Memory Information: ℹ️
1.88 GB Free RAM
1.23 GB Active RAM
215 MB Inactive RAM
832 MB Wired RAM
433 MB Page-ins
0 B Page-outsHi Ogelthorpe,
Thank you for such a speedy response, suspected as much. Here is the report below, does this mean a trip to the Apple Genius Bar is in order?
Hoping they can take pity on me…..
panic(cpu 2 caller 0xffffff7f8bc85f1a): "GPU Panic: [<None>] 3 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff808627d000 0x0a5480a2, D0, P2/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.5/src/AppleM uxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 2), Frame : Return Address
0xffffff8085383190 : 0xffffff8009a1d636
0xffffff8085383200 : 0xffffff7f8bc85f1a
0xffffff80853832d0 : 0xffffff7f8a1bd88c
0xffffff8085383390 : 0xffffff7f8a29085a
0xffffff80853833d0 : 0xffffff7f8a2908b8
0xffffff8085383440 : 0xffffff7f8a556280
0xffffff8085383570 : 0xffffff7f8a2b9345
0xffffff8085383590 : 0xffffff7f8a1c465f
0xffffff8085383640 : 0xffffff7f8a1c20f6
0xffffff8085383840 : 0xffffff7f8a1c303e
0xffffff8085383920 : 0xffffff7f8b19cfc0
0xffffff8085383960 : 0xffffff7f8b1acdf7
0xffffff8085383980 : 0xffffff7f8b1dbe1f
0xffffff80853839c0 : 0xffffff7f8b1dbe7d
0xffffff8085383a00 : 0xffffff7f8b1b2bcf
0xffffff8085383a50 : 0xffffff7f8b17d022
0xffffff8085383ae0 : 0xffffff7f8b178dba
0xffffff8085383b10 : 0xffffff7f8b17697b
0xffffff8085383b40 : 0xffffff8009e6ec83
0xffffff8085383bc0 : 0xffffff8009e70d13
0xffffff8085383c20 : 0xffffff8009e6e74f
0xffffff8085383d70 : 0xffffff8009a98c21
0xffffff8085383e80 : 0xffffff8009a20b4d
0xffffff8085383eb0 : 0xffffff8009a10448
0xffffff8085383f00 : 0xffffff8009a1961b
0xffffff8085383f70 : 0xffffff8009aa6546
0xffffff8085383fb0 : 0xffffff8009acf473
Kernel Extensions in backtrace:
com.apple.driver.AppleMuxControl(3.4.5)[49FEF732-D7A3-327B-A7AA-6AC5A6E3DCFF]@0 xffffff7f8bc78000->0xffffff7f8bc8afff
dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[B5B1F368-132E-3509-9ED5-93270E3ABB DD]@0xffffff7f8bc73000
dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-9203-FC022277A43C]@0xffffff 7f8a0c2000
dependency: com.apple.driver.AppleGraphicsControl(3.4.5)[4A2C8548-7EF1-38A9-8817-E8CB34B8DC A6]@0xffffff7f8bc5f000
dependency: com.apple.iokit.IOACPIFamily(1.4)[A35915E8-C1B0-3C0F-81DF-5515BC9002FC]@0xfffff f7f8a040000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[F16E015E-1ABE-3C40-AC71-BC54F4BE442E]@0xff ffff7f8a148000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[9928306E-3508-3DBC-80A4-D8F1D87650D7]@0 xffffff7f8a105000
com.apple.NVDAResman(8.1.6)[39D35403-42FB-3F08-999C-9866938D6B3A]@0xffffff7f8a1 5c000->0xffffff7f8a3fffff
dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-9203-FC022277A43C]@0xffffff 7f8a0c2000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[F16E015E-1ABE-3C40-AC71-BC54F4BE442E]@0xff ffff7f8a148000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[9928306E-3508-3DBC-80A4-D8F1D87650D7]@0 xffffff7f8a105000
com.apple.nvidia.nv50hal(8.1.6)[BF3CC142-4112-3E23-BCE2-CDCFD5811DDA]@0xffffff7 f8a40b000->0xffffff7f8a6defff
dependency: com.apple.NVDAResman(8.1.6)[39D35403-42FB-3F08-999C-9866938D6B3A]@0xffffff7f8a1 5c000
dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-9203-FC022277A43C]@0xffffff 7f8a0c2000
com.apple.GeForce(8.1.6)[8D728212-9DE5-349D-ABF3-7989F0C4BC29]@0xffffff7f8b15a0 00->0xffffff7f8b227fff
dependency: com.apple.NVDAResman(8.1.6)[39D35403-42FB-3F08-999C-9866938D6B3A]@0xffffff7f8a1 5c000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[F16E015E-1ABE-3C40-AC71-BC54F4BE442E]@0xff ffff7f8a148000
dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-9203-FC022277A43C]@0xffffff 7f8a0c2000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[9928306E-3508-3DBC-80A4-D8F1D87650D7]@0 xffffff7f8a105000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
12F45
Kernel version:
Darwin Kernel Version 12.5.0: Sun Sep 29 13:33:47 PDT 2013; root:xnu-2050.48.12~1/RELEASE_X86_64
Kernel UUID: EA38B02E-2B88-309F-BA68-1DE29F605DD8
Kernel slide: 0x0000000009800000
Kernel text base: 0xffffff8009a00000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 26462820966363
last loaded kext at 26236101947216: com.apple.driver.IOBluetoothHIDDriver 4.1.7f2 (addr 0xffffff7f8bd97000, size 73728)
last unloaded kext at 24681820713714: com.apple.driver.IOBluetoothHIDDriver 4.1.7f2 (addr 0xffffff7f8bd97000, size 73728)
loaded kexts:
com.Cycling74.driver.Soundflower 1.5.1
com.apple.driver.AppleIntelProfile 119
com.apple.iokit.IOBluetoothSerialManager 4.1.7f2
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AGPM 100.13.14
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.1.7f4
com.apple.driver.AppleHDA 2.4.7fc4
com.apple.driver.AppleMikeyDriver 2.4.7fc4
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.GeForce 8.1.6
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleSMBusPCI 1.0.11d1
com.apple.driver.AppleIntelHDGraphics 8.1.6
com.apple.driver.AppleIntelHDGraphicsFB 8.1.6
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.4.5
com.apple.driver.AppleLPC 1.6.3
com.apple.driver.AppleUpstreamUserClient 3.5.12
com.apple.driver.AppleMuxControl 3.4.5
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.SMCMotionSensor 3.0.3d1
com.apple.driver.AppleUSBTCButtons 237.1
com.apple.driver.AppleUSBCardReader 3.3.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.AppleUSBTCKeyboard 237.1
com.apple.driver.AppleIRController 320.15
com.apple.iokit.SCSITaskUserClient 3.5.6
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.5
com.apple.driver.AppleAHCIPort 2.6.6
com.apple.driver.AppleUSBHub 635.4.0
com.apple.driver.AirPort.Brcm4331 615.20.17
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.iokit.AppleBCM5701Ethernet 3.6.2b4
com.apple.driver.AppleUSBEHCI 621.4.6
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.8
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.8
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 214.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2.1
com.apple.driver.AppleIntelCPUPowerManagement 214.0.0
com.apple.driver.IOBluetoothHIDDriver 4.1.7f2
com.apple.driver.AppleProfileTimestampAction 119
com.apple.driver.AppleProfileThreadInfoAction 119
com.apple.driver.AppleProfileRegisterStateAction 119
com.apple.driver.AppleProfileReadCounterAction 119
com.apple.driver.AppleProfileKEventAction 119
com.apple.driver.AppleProfileCallstackAction 119
com.apple.iokit.AppleProfileFamily 119
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.1.7f2
com.apple.driver.DspFuncLib 2.4.7fc4
com.apple.iokit.IOAudioFamily 1.9.2fc7
com.apple.kext.OSvKernDSPLib 1.12
com.apple.iokit.IOSurface 86.0.4
com.apple.iokit.IOBluetoothFamily 4.1.7f2
com.apple.nvidia.nv50hal 8.1.6
com.apple.NVDAResman 8.1.6
com.apple.driver.AppleGraphicsControl 3.4.5
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.7
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.driver.AppleHDAController 2.4.7fc4
com.apple.iokit.IOGraphicsFamily 2.3.7
com.apple.iokit.IOHDAFamily 2.4.7fc4
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.4.1d13
com.apple.driver.AppleSMC 3.1.5d4
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.6
com.apple.iokit.IOUSBMassStorageClass 3.5.2
com.apple.driver.AppleUSBMultitouch 237.3
com.apple.iokit.IOUSBHIDDriver 623.4.0
com.apple.driver.AppleUSBMergeNub 621.4.6
com.apple.driver.AppleUSBComposite 621.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.6
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.5
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.6
com.apple.iokit.IOAHCIFamily 2.5.1
com.apple.iokit.IO80211Family 530.5
com.apple.iokit.IOUSBUserClient 630.4.4
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBFamily 635.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220.3
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 345
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.8
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
System Profile:
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 4 GB, SMC 1.58f17
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.17)
Bluetooth: Version 4.1.7f2 12718, 3 service, 21 devices, 3 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST9500420ASG, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 7
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3 -
Mid 2010 Macbook Pro, all application crash.
I have a mid-2010 MacBook Pro, which the original version was 10.6, now upgraded to maverick. I had no problems with it until 2 days ago it started.
EVERYTHING crashed. Safari. Firefox. Skype. iTunes. EVEN finder. It only crash if i type something in the search bar. Like in safari, the website bar, if i type there something, it will freeze for 1 sec and crash. Same with firefox. Finder, if i type something in file searcher bar, it crash, causing the icons to disappear, and be back in 2 seconds. Even my games crash often. Like 30s - 2 hours each crash. I am now desperate because I can't use my Mac without typing anything. Also, top-right corner, where the wifi and things there has moved to the right, and cannot be seen expect for my hamachi icon there. What the fck is going on.Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test. -
Since upgrading my mid-2010 MacBook Pro from the original Snow Leopard to Yosemite 10.10.2 there have been multiple instances of restart (crash) also slow operation & pop up message stating web content has failed. Any suggestions?
Many thanks for your interest, I've downloaded & run the app as suggested, report copies & pasted below.
Problem description:
Following upgrade from Snow Leopard to Yosemite 10.10.2 machine is slower & suffers from shut down / reboot and closing web pages due to unexpected error
EtreCheck version: 2.1.8 (121)
Report generated 6 February 2015 08:40:29 GMT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2010) (Technical Specifications)
MacBook Pro - model: MacBookPro6,2
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 75
Video Information: ℹ️
Intel HD Graphics - VRAM: 288 MB
Color LCD 1440 x 900
NVIDIA GeForce GT 330M - VRAM: 256 MB
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 0:13:14
Disk Information: ℹ️
Hitachi HTS545032B9SA02 disk0 : (320.07 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 318.84 GB (134.68 GB free)
Core Storage: disk0s2 319.21 GB Online
MATSHITADVD-R UJ-898
USB Information: ℹ️
BUFFALO HD-PVU2 500.11 GB
EFI (disk2s1) <not mounted> : 210 MB
Time Machine Backups (disk2s2) /Volumes/Time Machine Backups : 499.76 GB (257.33 GB free)
Apple Internal Memory Card Reader
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] jp.co.buffalo.driver.turbousbhdd (1.0.0) [Click for support]
Launch Agents: ℹ️
[loaded] com.hp.help.tocgenerator.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Click for support]
User Login Items: ℹ️
Skype UNKNOWN (missing value)
Safari Application (/Applications/Safari.app)
Dropbox Application (/Applications/Dropbox.app)
Android File Transfer Agent Application (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
ConnectService Application (/Library/Application Support/ArcSoft/Connect Service/ConnectService.app)
Internet Plug-ins: ℹ️
Flip4Mac WMV Plugin: Version: 2.4.4.2 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
Google Earth Web Plug-in: Version: 7.1 [Click for support]
Silverlight: Version: 4.0.60129.0 [Click for support]
iPhotoPhotocast: Version: 7.0
User internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 318.84 GB Disk used: 184.16 GB
Destinations:
Time Machine Backups [Local]
Total size: 499.76 GB
Total number of backups: 184
Oldest backup: 2010-12-10 15:37:39 +0000
Last backup: 2015-02-06 02:49:24 +0000
Size of backup disk: Too small
Backup size 499.76 GB < (Disk used 184.16 GB X 3)
Top Processes by CPU: ℹ️
5% WindowServer
1% ConnectService
1% Skype
0% systemstatsd
0% launchd
Top Processes by Memory: ℹ️
193 MB Skype
168 MB mds_stores
132 MB com.apple.WebKit.WebContent
107 MB Mail
99 MB ocspd
Virtual Memory Information: ℹ️
889 MB Free RAM
1.99 GB Active RAM
455 MB Inactive RAM
825 MB Wired RAM
1.11 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Feb 6, 2015, 08:27:32 AM /Library/Logs/DiagnosticReports/com.apple.AmbientDisplayAgent_2015-02-06-082732 _[redacted].crash
Feb 6, 2015, 08:25:19 AM Self test - passed
Feb 5, 2015, 04:37:08 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-02-05-163708_[redacted].crash
Feb 5, 2015, 10:01:02 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-02-05-100102_[redacted].crash
Feb 5, 2015, 12:03:59 AM /Library/Logs/DiagnosticReports/HP Scan_2015-02-05-000359_[redacted].cpu_resource.diag [Click for details]
Feb 4, 2015, 11:58:58 PM /Library/Logs/DiagnosticReports/HP Scan_2015-02-04-235858_[redacted].cpu_resource.diag [Click for details]
Feb 4, 2015, 11:54:35 PM /Library/Logs/DiagnosticReports/HP Scan_2015-02-04-235435_[redacted].cpu_resource.diag [Click for details]
Feb 4, 2015, 11:49:03 PM /Library/Logs/DiagnosticReports/HP Scan_2015-02-04-234903_[redacted].cpu_resource.diag [Click for details]
Feb 4, 2015, 09:40:16 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-02-04-214016_[redacted].crash
Feb 4, 2015, 09:38:12 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-02-04-213812_[redacted].crash
Feb 4, 2015, 09:27:56 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-02-04-212756_[redacted].crash
Feb 4, 2015, 09:25:25 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-02-04-212525_[redacted].crash
Feb 4, 2015, 09:20:16 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-02-04-212016_[redacted].crash
Feb 4, 2015, 09:18:10 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-02-04-211810_[redacted].crash
Feb 4, 2015, 09:12:54 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-02-04-211254_[redacted].crash
Feb 4, 2015, 08:40:48 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-02-04-204048_[redacted].crash
Feb 4, 2015, 08:22:04 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-02-04-202204_[redacted].crash
Feb 4, 2015, 12:11:35 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-02-04-001135_[redacted].crash
Feb 3, 2015, 09:44:33 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-02-03-214433_[redacted].crash
Feb 3, 2015, 05:40:21 PM /Library/Logs/DiagnosticReports/HP Scan_2015-02-03-174021_[redacted].cpu_resource.diag [Click for details]
Feb 3, 2015, 09:05:45 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-02-03-090545_[redacted].crash
Jan 28, 2015, 06:10:42 PM /Library/Logs/DiagnosticReports/Kernel_2015-01-28-181042_[redacted].panic [Click for details]
Jan 21, 2015, 10:51:25 PM /Library/Logs/DiagnosticReports/Kernel_2015-01-21-225125_[redacted].panic [Click for details]
Jan 20, 2015, 11:12:47 AM /Library/Logs/DiagnosticReports/Kernel_2015-01-20-111247_[redacted].panic [Click for details]
Jan 18, 2015, 09:57:31 AM /Library/Logs/DiagnosticReports/Kernel_2015-01-18-095731_[redacted].panic [Click for details]
The only observations are that the backup drive is deemed too small and the quite long list of diagnostic reports dated between Jan 18, 2015 (which I believe is the day I upgraded to Yosemite) & today the latest Yosemite update was installed on Jan 28, 2015
Any further assistance will be appreciated -
How do I get my new 27" Thunderbolt Display to work with my mid-2010 Macbook Pro?
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Hardware Overview:
Model Name: MacBook Pro
Model Identifier: MacBookPro6,1
Processor Name: Intel Core i7
Processor Speed: 2.8 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache (per Core): 256 KB
L3 Cache: 4 MB
Memory: 8 GB
Processor Interconnect Speed: 4.8 GT/s
Boot ROM Version: MBP61.0057.B0F
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Instead, you have to look for another screen, or you can get an adapter and connect the MacBook Pro to a TV
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