Mid 2012 MacBook Air: fan won't run faster when overheated

mid 2012 MacBook Air, system (tried Mountain lion/Mavericks/Yosemite, all have the same problem)
WHAT HAPPENED:
The other day I was watching some flash video on the couch, and I heard the fan running like crazy. The laptop shut off 2 seconds later-- no warnings, just black out all of a sudden. (ps: I usually use it on the desk. Only used in bed/couch for a few times)
It won't start if I press the button immediately afterwards. Instead, it will restart itself after a few minutes, no matter what.
I shut it down and let it cool down for about an hour. From then on it wouldn't last more than 5 minutes when used heavily (Facetime, chrome together) and about an hour when used lightly (only one app like chrome). Then it shuts off without warning like before. The laptop felt really hot, and I couldn't hear the fan.
The battery drop down menu says "service battery", and doesn't disappear after a few restarts.
WHAT THE APPLE GENIUS SAID:
I took it to the Apple Store the next day, a genius ran a hardware test, and it showed no problem at all. After the test and restart, the "service battery" warning was gone too.
The genius said it seemed everything is ok. The battery only ran 159 cycles, and it's supposed to last 1000 cycles.
But he doesn't know why the laptop would shut down out of nothing. If we had apple care, they could bring it back and stress it out, to see whether it shuts off and find the problem. I just brought it home to see what happens.
WHAT I TRIED:
1. Max CPU: the fan doesn't react, still runs at 2000 rpm.
2. Hardware Test:
          when the laptop is hot, it won't survive the test, shuts off during the test.
          when it's cool, it passes the regular test in 1min30s, showing no problems.
          when it's cool, the extended test cannot last 3min before it dies.
3. Fan test, it can run at maximum speed. In this case the CPU temperature will drop quickly.
4. The Enclosure Bottom, Memory Controller and the Mem Bank temperature doesn't seem to change. (I don't know if they are supposed to be that way...)
Please give me some advice about what you think the problem is, and what I can do about it. Thank you all so much!

If it didn't show any problems in the Apple Store, maybe its your ambient temperature? Although even this shouldn't cause your machine to behave the way it is currently. You need to record it or something then show Apple the issue.

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    Mar 28 19:20:27 localhost Unknown[305]: objc[463]: Class PKRequiredGLRenderer is implemented in both /System/Library/PrivateFrameworks/Install.framework/Frameworks/DistributionKit. framework/Versions/A/DistributionKit and /System/Library/PrivateFrameworks/Install.framework/Versions/A/Install. One of the two will be used. Which one is undefined.
    Mar 28 19:20:27 localhost Unknown[305]: objc[463]: Class PKGraphicsHardwareRequirements is implemented in both /System/Library/PrivateFrameworks/Install.framework/Frameworks/DistributionKit. framework/Versions/A/DistributionKit and /System/Library/PrivateFrameworks/Install.framework/Versions/A/Install. One of the two will be used. Which one is undefined.
    Mar 28 19:23:09 localhost Unknown[305]: objc[581]: Class IFJS_Context is implemented in both /System/Library/PrivateFrameworks/Install.framework/Frameworks/DistributionKit. framework/Versions/A/DistributionKit and /System/Library/PrivateFrameworks/Install.framework/Versions/A/Install. One of the two will be used. Which one is undefined.
    Mar 28 19:23:09 localhost Unknown[305]: objc[581]: Class IFJS_Cache is implemented in both /System/Library/PrivateFrameworks/Install.framework/Frameworks/DistributionKit. framework/Versions/A/DistributionKit and /System/Library/PrivateFrameworks/Install.framework/Versions/A/Install. One of the two will be used. Which one is undefined.
    Mar 28 19:23:09 localhost Unknown[305]: objc[581]: Class PKRequiredCLDevice is implemented in both /System/Library/PrivateFrameworks/Install.framework/Frameworks/DistributionKit. framework/Versions/A/DistributionKit and /System/Library/PrivateFrameworks/Install.framework/Versions/A/Install. One of the two will be used. Which one is undefined.
    Mar 28 19:23:09 localhost Unknown[305]: objc[581]: Class PKRequiredGLRenderer is implemented in both /System/Library/PrivateFrameworks/Install.framework/Frameworks/DistributionKit. framework/Versions/A/DistributionKit and /System/Library/PrivateFrameworks/Install.framework/Versions/A/Install. One of the two will be used. Which one is undefined.
    Mar 28 19:23:09 localhost Unknown[305]: objc[581]: Class PKGraphicsHardwareRequirements is implemented in both /System/Library/PrivateFrameworks/Install.framework/Frameworks/DistributionKit. framework/Versions/A/DistributionKit and /System/Library/PrivateFrameworks/Install.framework/Versions/A/Install. One of the two will be used. Which one is undefined.
    Mar 28 19:23:46 localhost Unknown[305]: objc[607]: Class IFJS_Context is implemented in both /System/Library/PrivateFrameworks/Install.framework/Frameworks/DistributionKit. framework/Versions/A/DistributionKit and /System/Library/PrivateFrameworks/Install.framework/Versions/A/Install. One of the two will be used. Which one is undefined.
    Mar 28 19:23:46 localhost Unknown[305]: objc[607]: Class IFJS_Cache is implemented in both /System/Library/PrivateFrameworks/Install.framework/Frameworks/DistributionKit. framework/Versions/A/DistributionKit and /System/Library/PrivateFrameworks/Install.framework/Versions/A/Install. One of the two will be used. Which one is undefined.
    Mar 28 19:23:46 localhost Unknown[305]: objc[607]: Class PKRequiredCLDevice is implemented in both /System/Library/PrivateFrameworks/Install.framework/Frameworks/DistributionKit. framework/Versions/A/DistributionKit and /System/Library/PrivateFrameworks/Install.framework/Versions/A/Install. One of the two will be used. Which one is undefined.
    Mar 28 19:23:46 localhost Unknown[305]: objc[607]: Class PKRequiredGLRenderer is implemented in both /System/Library/PrivateFrameworks/Install.framework/Frameworks/DistributionKit. framework/Versions/A/DistributionKit and /System/Library/PrivateFrameworks/Install.framework/Versions/A/Install. One of the two will be used. Which one is undefined.
    Mar 28 19:23:46 localhost Unknown[305]: objc[607]: Class PKGraphicsHardwareRequirements is implemented in both /System/Library/PrivateFrameworks/Install.framework/Frameworks/DistributionKit. framework/Versions/A/DistributionKit and /System/Library/PrivateFrameworks/Install.framework/Versions/A/Install. One of the two will be used. Which one is undefined.
    Mar 28 19:25:30 localhost opendirectoryd[101]: 679.1 - Client: ReportCrash, UID: 0, EUID: 0, GID: 0, EGID: 0
    Mar 28 19:25:30 localhost opendirectoryd[101]: 679.1 - ODNodeCreateWithName request, SessionID: 00000000-0000-0000-0000-000000000000, Name: /Local/Default
    Mar 28 19:25:30 localhost opendirectoryd[101]: 679.1 - loading configuration for '/Local' from '/System/Library/OpenDirectory/Configurations/Local.plist'
    Mar 28 19:25:30 localhost opendirectoryd[101]: Loaded bundle at path '/System/Library/OpenDirectory/Modules/PlistFile.bundle'
    Mar 28 19:25:30 localhost opendirectoryd[101]: 679.1 - unable to find authentication module 'ConfigurationProfiles'
    Mar 28 19:25:30 localhost opendirectoryd[101]: 679.1 - unable to find service discovery callback for module 'PlistFile'
    Mar 28 19:25:30 localhost opendirectoryd[101]: Registering for network changes
    Mar 28 19:25:30 localhost opendirectoryd[101]: Registered subnode with name '/Local/Default'
    Mar 28 19:25:30 localhost opendirectoryd[101]: failed to open local node for internal record copy
    Mar 28 19:25:30 localhost opendirectoryd[101]: Registering for power changes
    Mar 28 19:25:30 localhost opendirectoryd[101]: Registering for network power changes
    Mar 28 19:25:30 localhost opendirectoryd[101]: 679.1, Node: /Local/Default - node assigned UUID - C343683E-AC8E-4CC2-9080-4B0A58F52284
    Mar 28 19:25:30 localhost opendirectoryd[101]: 679.1, Node: /Local/Default - ODNodeCreateWithName completed
    Mar 28 19:25:30 localhost opendirectoryd[101]: 679.2 - Client: ReportCrash, UID: 0, EUID: 0, GID: 0, EGID: 0
    Mar 28 19:25:30 localhost opendirectoryd[101]: 679.2 - ODNodeCopyDetails request, NodeID: C343683E-AC8E-4CC2-9080-4B0A58F52284, Keys: dsAttrTypeStandard:NodePath
    Mar 28 19:25:30 localhost opendirectoryd[101]: 679.2, Node: /Local/Default, Module: PlistFile - ODNodeCopyDetails completed, delivered 1 result
    Mar 28 19:25:30 localhost opendirectoryd[101]: 679.3 - Client: ReportCrash, UID: 0, EUID: 0, GID: 0, EGID: 0
    Mar 28 19:25:30 localhost opendirectoryd[101]: 679.3 - ODNodeRelease request, NodeID: C343683E-AC8E-4CC2-9080-4B0A58F52284
    Mar 28 19:25:30 localhost opendirectoryd[101]: 679.3, Node: /Local/Default - ODNodeRelease completed
    Mar 28 19:25:30 localhost opendirectoryd[101]: 679.4 - Client: ReportCrash, UID: 0, EUID: 0, GID: 0, EGID: 0
    Mar 28 19:25:30 localhost opendirectoryd[101]: 679.4 - ODNodeCreateWithName request, SessionID: 00000000-0000-0000-0000-000000000000, Name: /Search
    Mar 28 19:25:30 localhost opendirectoryd[101]: 679.4 - ODNodeCreateWithName failed with error 'Unknown node name' (2000)
    Mar 28 19:25:30 localhost opendirectoryd[101]: 679.5 - Client: ReportCrash, UID: 0, EUID: 0, GID: 0, EGID: 0
    Mar 28 19:25:30 localhost opendirectoryd[101]: 679.5 - ODNodeCreateWithName request, SessionID: 00000000-0000-0000-0000-000000000000, Name: /Search
    Mar 28 19:25:30 localhost opendirectoryd[101]: 679.5 - ODNodeCreateWithName failed with error 'Unknown node name' (2000)
    Mar 28 19:25:30 localhost opendirectoryd[101]: 679.6 - Client: ReportCrash, UID: 0, EUID: 0, GID: 0, EGID: 0
    Mar 28 19:25:30 localhost opendirectoryd[101]: 679.6 - ODNodeCreateWithName request, SessionID: 00000000-0000-0000-0000-000000000000, Name: /Local/Default
    Mar 28 19:25:30 localhost opendirectoryd[101]: 679.6, Node: /Local/Default - node assigned UUID - 612C1709-5150-438C-96A9-6E3FFD8E9CF6
    Mar 28 19:25:30 localhost opendirectoryd[101]: 679.6, Node: /Local/Default - ODNodeCreateWithName completed
    Mar 28 19:25:30 localhost opendirectoryd[101]: 679.7 - Client: ReportCrash, UID: 0, EUID: 0, GID: 0, EGID: 0
    Mar 28 19:25:30 localhost opendirectoryd[101]: 679.7 - ODQueryCreateWithNode request, NodeID: 612C1709-5150-438C-96A9-6E3FFD8E9CF6, RecordType(s): dsRecTypeStandard:Users, Attribute: dsAttrTypeStandard:RecordName, MatchType: Any, Equality: CaseIgnore, Value(s): dsRecordsAll, Requested Attributes: dsAttrTypeStandard:GeneratedUID,dsAttrTypeNative:LinkedIdentity,dsAttrTypeStand ard:RealName,dsAttrTypeStandard:GroupMembership,dsAttrTypeStandard:Picture,dsAtt rTypeStandard:UserCertificate,dsAttrTypeStandard:AppleMetaNodeLocation,dsAttrTyp eStandard:RecordType,dsAttrTypeStandard:Comment,dsAttrTypeStandard:NestedGroups, dsAttrTypeStandard:PrimaryGroupID,dsAttrTypeStandard:AuthenticationAuthority,dsA ttrTypeStandard:Keywords,dsAttrTypeStandard:RecordName,dsAttrTypeStandard:JPEGPh oto,dsAttrTypeNative:_guest,dsAttrTypeStandard:AppleMetaRecordName,dsAttrTypeSta ndard:UserShell,dsAttrTypeStandard:GroupMembers,dsAttrTypeStandard:UniqueID,dsAt trTypeStandard:EMailAddress,dsAttrTypeStandard:NFSHomeDirectory, Max Results: 2147483647
    Mar 28 19:25:30 localhost opendirectoryd[101]: 679.7, Node: /Local/Default, Module: PlistFile - ODQueryCreateWithNode completed, delivered 74 results
    Mar 28 19:25:30 localhost opendirectoryd[101]: 679.8 - Client: ReportCrash, UID: 0, EUID: 0, GID: 0, EGID: 0
    Mar 28 19:25:30 localhost opendirectoryd[101]: 679.8 - ODNodeRelease request, NodeID: 612C1709-5150-438C-96A9-6E3FFD8E9CF6
    Mar 28 19:25:30 localhost opendirectoryd[101]: 679.8, Node: /Local/Default - ODNodeRelease completed
    Mar 28 19:25:31 localhost ReportCrash[679]: Process:         Install Mac OS X Lion [607]
    Mar 28 19:25:31 localhost ReportCrash[679]: Path:            /Install Mac OS X Lion.app/Contents/MacOS/Install Mac OS X Lion
    Mar 28 19:25:31 localhost ReportCrash[679]: Identifier:      Install Mac OS X Lion
    Mar 28 19:25:31 localhost ReportCrash[679]: Version:         ??? (???)
    Mar 28 19:25:31 localhost ReportCrash[679]: Code Type:       X86-64 (Native)
    Mar 28 19:25:31 localhost ReportCrash[679]: Parent Process:  Mac OS X Utilities [338]
    Mar 28 19:25:31 localhost ReportCrash[679]:
    Mar 28 19:25:31 localhost ReportCrash[679]: Date/Time:       2015-03-28 19:25:29.584 -0700
    Mar 28 19:25:31 localhost ReportCrash[679]: OS Version:      Mac OS X 10.7.5 (11G63)
    Mar 28 19:25:31 localhost ReportCrash[679]: Report Version:  9
    Mar 28 19:25:31 localhost ReportCrash[679]:
    Mar 28 19:25:31 localhost ReportCrash[679]: Crashed Thread:  12
    Mar 28 19:25:31 localhost ReportCrash[679]:
    Mar 28 19:25:31 localhost ReportCrash[679]: Exception Type:  EXC_CRASH (SIGABRT)
    Mar 28 19:25:31 localhost ReportCrash[679]: Exception Codes: 0x0000000000000000, 0x0000000000000000
    Mar 28 19:25:31 localhost ReportCrash[679]:
    Mar 28 19:25:31 localhost ReportCrash[679]: Application Specific Information:
    Mar 28 19:25:31 localhost ReportCrash[679]: objc[607]: garbage collection is OFF
    Mar 28 19:25:31 localhost ReportCrash[679]: *** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '*** -[__NSPlaceholderDictionary initWithObjects:forKeys:count:]: attempt to insert nil object from objects[0]'
    Mar 28 19:25:31 localhost ReportCrash[679]: *** First throw call stack:
    Mar 28 19:25:31 localhost ReportCrash[679]: (
    Mar 28 19:25:31 localhost ReportCrash[679]: 0   CoreFoundation                      0x0000000101966f56 __exceptionPreprocess + 198
    Mar 28 19:25:31 localhost ReportCrash[679]: 1   libobjc.A.dylib                     0x00000001017ddd5e objc_exception_throw + 43
    Mar 28 19:25:31 localhost ReportCrash[679]: 2   CoreFoundation                      0x00000001019243af -[__NSPlaceholderDictionary initWithObjects:forKeys:count:] + 143
    Mar 28 19:25:31 localhost ReportCrash[679]: 3   CoreFoundation                      0x0000000101932d0c +[NSDictionary dictionaryWithObject:forKey:] + 60
    Mar 28 19:25:31 localhost ReportCrash[679]: 4   IA                                  0x000000010b403ea0 IA + 81568
    Mar 28 19:25:31 localhost ReportCrash[679]: 5   IA                                  0x000000010b4042c0 IA + 82624
    Mar 28 19:25:31 localhost ReportCrash[679]: 6   Foundation                          0x000000010005f72a -[NSThread main] + 68
    Mar 28 19:25:31 localhost ReportCrash[679]: 7   Foundation                          0x000000010005f6a2 __NSThread__main__ + 1575
    Mar 28 19:25:31 localhost ReportCrash[679]: 8   libsystem_c.dylib                   0x0000000102a738bf _pthread_start + 335
    Mar 28 19:25:31 localhost ReportCrash[679]: 9   libsystem_c.dylib                   0x0000000102a76b75 thread_start + 13
    Mar 28 19:25:31 localhost ReportCrash[679]: )
    Mar 28 19:25:31 localhost ReportCrash[679]:
    Mar 28 19:25:31 localhost ReportCrash[679]: terminate called throwing an exception
    Mar 28 19:25:31 localhost ReportCrash[679]: abort() called
    Mar 28 19:25:31 localhost ReportCrash[679]:
    Mar 28 19:25:31 localhost ReportCrash[679]: Thread 0:: Dispatch queue: com.apple.main-thread
    Mar 28 19:25:31 localhost ReportCrash[679]: 0   libsystem_kernel.dylib         0x0000000102bb567a mach_msg_trap + 10
    Mar 28 19:25:31 localhost ReportCrash[679]: 1   libsystem_kernel.dylib         0x0000000102bb4d71 mach_msg + 73
    Mar 28 19:25:31 localhost ReportCrash[679]: 2   com.apple.CoreServices.OSServices 0x0000000103230a23 GetConectionByFlattenedLoader_rpc + 259
    Mar 28 19:25:31 localhost ReportCrash[679]: 3   com.apple.CoreServices.OSServices 0x00000001032307da CLocalRefToSharedStorageEntry::CLocalRefToSharedStorageEntry(CIconFamilyLoader* , short*) + 330
    Mar 28 19:25:31 localhost ReportCrash[679]: 4   com.apple.CoreServices.OSServices 0x000000010321e672 _ISGetStorageRefFromLoader(CIconFamilyLoader*, unsigned int, unsigned int, unsigned int, unsigned int*) + 747
    Mar 28 19:25:31 localhost ReportCrash[679]: 5   com.apple.CoreServices.OSServices 0x0000000103235d8e _ISGetSystemIconStorage + 95
    Mar 28 19:25:31 localhost ReportCrash[679]: 6   com.apple.CoreServices.OSServices 0x0000000103235d08 _ISAddSystemIconToImage + 109
    Mar 28 19:25:31 localhost ReportCrash[679]: 7   com.apple.LaunchServices       0x00000001034dfde3 AddImageByTypeInfo + 2084
    Mar 28 19:25:31 localhost ReportCrash[679]: 8   com.apple.LaunchServices       0x00000001034ef231 GetIconRefFromTypeInfo + 72
    Mar 28 19:25:31 localhost ReportCrash[679]: 9   com.apple.AppKit               0x0000000100bb5a83 -[NSWorkspace iconForFileType:] + 86
    Mar 28 19:25:31 localhost ReportCrash[679]: 10  libBaseIA.dylib               0x00000001083e4113 -[IADisk diskIcon] + 527
    Mar 28 19:25:31 localhost ReportCrash[679]: 11  com.apple.InstallAssistant.IA.bundle 0x000000010b3f2d70 0x10b3f0000 + 11632
    Mar 28 19:25:31 localhost ReportCrash[679]: 12  com.apple.InstallAssistant.IA.bundle 0x000000010b443199 SqrH_Peim + 91626
    Mar 28 19:25:31 localhost ReportCrash[679]: 13  com.apple.InstallAssistant.IA.bundle 0x000000010b442e51 SqrH_Peim + 90786
    Mar 28 19:25:31 localhost ReportCrash[679]: 14  com.apple.AppKit               0x00000001009e3356 -[NSOutlineView _sendDelegateHeightOfRow:] + 163
    Mar 28 19:25:31 localhost ReportCrash[679]: 15  com.apple.AppKit               0x0000000100648ff1 -[NSTableView _uncachedRectHeightOfRow:] + 160
    Mar 28 19:25:31 localhost ReportCrash[679]: 16  com.apple.AppKit               0x0000000100648e93 -[_NSTableRowHeightStorage _cacheRowHeights] + 169
    Mar 28 19:25:31 localhost ReportCrash[679]: 17  com.apple.AppKit               0x00000001005d6899 -[_NSTableRowHeightStorage _ensureRowHeights] + 83
    Mar 28 19:25:31 localhost ReportCrash[679]: 18  com.apple.AppKit               0x000000010063d64f -[_NSTableRowHeightStorage computeTableHeightForNumberOfRows:] + 60
    Mar 28 19:25:31 localhost ReportCrash[679]: 19  com.apple.AppKit               0x000000010063d265 -[NSTableView _minimumFrameSize] + 71
    Mar 28 19:25:31 localhost ReportCrash[679]: 20  com.apple.AppKit               0x00000001006403db -[NSTableView tile] + 220
    Mar 28 19:25:31 localhost ReportCrash[679]: 21  com.apple.AppKit               0x0000000100577a38 -[NSTableView bounds] + 111
    Mar 28 19:25:31 localhost ReportCrash[679]: 22  com.apple.AppKit               0x00000001009ecb36 -[NSOutlineView _redisplayAndResizeFromRow:] + 73
    Mar 28 19:25:31 localhost ReportCrash[679]: 23  com.apple.AppKit               0x00000001009efac9 -[NSOutlineView reloadItem:reloadChildren:] + 2143
    Mar 28 19:25:31 localhost ReportCrash[679]: 24  com.apple.InstallAssistant.IA.bundle 0x000000010b442812 SqrH_Peim + 89187
    Mar 28 19:25:31 localhost ReportCrash[679]: 25  com.apple.InstallAssistant.IA.bundle 0x000000010b3f5eee 0x10b3f0000 + 24302
    Mar 28 19:25:31 localhost ReportCrash[679]: 26  com.apple.InstallAssistant.IA.bundle 0x000000010b3f8249 0x10b3f0000 + 33353
    Mar 28 19:25:31 localhost ReportCrash[679]: 27  com.apple.InstallAssistant.IA.bundle 0x000000010b3f8eaf 0x10b3f0000 + 36527
    Mar 28 19:25:31 localhost ReportCrash[679]: 28  com.apple.InstallAssistant.IA.bundle 0x000000010b3f4b26 0x10b3f0000 + 19238
    Mar 28 19:25:31 localhost ReportCrash[679]: 29  com.apple.CoreFoundation       0x000000010195670d -[NSObject performSelector:withObject:] + 61
    Mar 28 19:25:31 localhost ReportCrash[679]: 30  com.apple.InstallAssistant.IA.bundle 0x000000010b3f7d33 0x10b3f0000 + 32051
    Mar 28 19:25:31 localhost ReportCrash[679]: 31  com.apple.AppKit               0x00000001007af6b5 -[NSAlert didEndAlert:returnCode:contextInfo:] + 93
    Mar 28 19:25:31 localhost ReportCrash[679]: 32  com.apple.AppKit               0x00000001007bc047 -[NSApplication endSheet:returnCode:] + 275
    Mar 28 19:25:31 localhost ReportCrash[679]: 33  com.apple.AppKit               0x00000001007af57b -[NSAlert buttonPressed:] + 265
    Mar 28 19:25:31 localhost ReportCrash[679]: 34  com.apple.CoreFoundation       0x000000010195670d -[NSObject performSelector:withObject:] + 61
    Mar 28 19:25:31 localhost ReportCrash[679]: 35  com.apple.AppKit               0x000000010060b8ca -[NSApplication sendAction:to:from:] + 139
    Mar 28 19:25:31 localhost ReportCrash[679]: 36  com.apple.AppKit               0x000000010060b7fe -[NSControl sendAction:to:] + 88
    Mar 28 19:25:31 localhost ReportCrash[679]: 37  com.apple.AppKit               0x000000010060b729 -[NSCell _sendActionFrom:] + 137
    Mar 28 19:25:31 localhost ReportCrash[679]: 38  com.apple.AppKit               0x000000010060abec -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 2014
    Mar 28 19:25:31 localhost ReportCrash[679]: 39  com.apple.AppKit               0x000000010068ab74 -[NSButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 489
    Mar 28 19:25:31 localhost ReportCrash[679]: 40  com.apple.AppKit               0x00000001006097f6 -[NSControl mouseDown:] + 786
    Mar 28 19:25:31 localhost ReportCrash[679]: 41  com.apple.AppKit               0x00000001005d4c98 -[NSWindow sendEvent:] + 6306
    Mar 28 19:25:31 localhost ReportCrash[679]: 42  com.apple.AppKit               0x000000010056e3a5 -[NSApplication sendEvent:] + 5593
    Mar 28 19:25:31 localhost ReportCrash[679]: 43  com.apple.AppKit               0x0000000100504a0e -[NSApplication run] + 555
    Mar 28 19:25:31 localhost ReportCrash[679]: 44  com.apple.AppKit               0x0000000100780eac NSApplicationMain + 867
    Mar 28 19:25:31 localhost ReportCrash[679]: 45  com.apple.InstallAssistant.Lion 0x0000000100000e30 0x100000000 + 3632
    Mar 28 19:25:31 localhost ReportCrash[679]:
    Mar 28 19:25:31 localhost ReportCrash[679]: Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    Mar 28 19:25:31 localhost ReportCrash[679]: 0   libsystem_kernel.dylib         0x0000000102bb77e6 kevent + 10
    Mar 28 19:25:31 localhost ReportCrash[679]: 1   libdispatch.dylib             0x00000001029bf786 _dispatch_mgr_invoke + 923
    Mar 28 19:25:31 localhost ReportCrash[679]: 2   libdispatch.dylib             0x00000001029be316 _dispatch_mgr_thread + 54
    Mar 28 19:25:31 localhost ReportCrash[679]:
    Mar 28 19:25:31 localhost ReportCrash[679]: Thread 2:
    Mar 28 19:25:31 localhost ReportCrash[679]: 0   libsystem_kernel.dylib         0x0000000102bb6d7a __recvfrom + 10
    Mar 28 19:25:31 localhost ReportCrash[679]: 1   com.apple.installframework     0x000000010b823d15 do_log_udp_listen + 314
    Mar 28 19:25:31 localhost ReportCrash[679]: 2   libsystem_c.dylib             0x0000000102a738bf _pthread_start + 335
    Mar 28 19:25:31 localhost ReportCrash[679]: 3   libsystem_c.dylib             0x0000000102a76b75 thread_start + 13
    Mar 28 19:25:31 localhost ReportCrash[679]:
    Mar 28 19:25:31 localhost ReportCrash[679]: Thread 3:: CVDisplayLink
    Mar 28 19:25:31 localhost ReportCrash[679]: 0   libsystem_kernel.dylib         0x0000000102bb6bca __psynch_cvwait + 10
    Mar 28 19:25:31 localhost ReportCrash[679]: 1   libsystem_c.dylib             0x0000000102a77274 _pthread_cond_wait + 840
    Mar 28 19:25:31 localhost ReportCrash[679]: 2   com.apple.CoreVideo           0x0000000106d706c8 CVDisplayLink::runIOThread() + 710
    Mar 28 19:25:31 localhost ReportCrash[679]: 3   com.apple.CoreVideo           0x0000000106d703e9 _ZL13startIOThreadPv + 148
    Mar 28 19:25:31 localhost ReportCrash[679]: 4   libsystem_c.dylib             0x0000000102a738bf _pthread_start + 335
    Mar 28 19:25:31 localhost ReportCrash[679]: 5   libsystem_c.dylib             0x0000000102a76b75 thread_start + 13
    Mar 28 19:25:31 localhost ReportCrash[679]:
    Mar 28 19:25:31 localhost ReportCrash[679]: Thread 4:
    Mar 28 19:25:31 localhost ReportCrash[679]: 0   libsystem_kernel.dylib         0x0000000102bb7192 __workq_kernreturn + 10
    Mar 28 19:25:31 localhost ReportCrash[679]: 1   libsystem_c.dylib             0x0000000102a75594 _pthread_wqthread + 758
    Mar 28 19:25:31 localhost ReportCrash[679]: 2   libsystem_c.dylib             0x0000000102a76b85 start_wqthread + 13
    Mar 28 19:25:31 localhost ReportCrash[679]:
    Mar 28 19:25:31 localhost ReportCrash[679]: Thread 5:
    Mar 28 19:25:31 localhost ReportCrash[679]: 0   libsystem_kernel.dylib         0x0000000102bb567a mach_msg_trap + 10
    Mar 28 19:25:31 localhost ReportCrash[679]: 1   libsystem_kernel.dylib         0x0000000102bb4d71 mach_msg + 73
    Mar 28 19:25:31 localhost ReportCrash[679]: 2   com.apple.CoreFoundation       0x00000001018f350c __CFRunLoopServiceMachPort + 188
    Mar 28 19:25:31 localhost ReportCrash[679]: 3   com.apple.CoreFoundation       0x00000001018fbc74 __CFRunLoopRun + 1204
    Mar 28 19:25:31 localhost ReportCrash[679]: 4   com.apple.CoreFoundation       0x00000001018fb486 CFRunLoopRunSpecific + 230
    Mar 28 19:25:31 localhost ReportCrash[679]: 5   com.apple.CFNetwork           0x00000001020be574 CFURLConnectionSendSynchronousRequest + 457
    Mar 28 19:25:31 localhost ReportCrash[679]: 6   com.apple.Foundation           0x0000000100172574 +[NSURLConnection sendSynchronousRequest:returningResponse:error:] + 120
    Mar 28 19:25:31 localhost ReportCrash[679]: 7   com.apple.InstallAssistant.IA.bundle 0x000000010b427037 main + 113085
    Mar 28 19:25:31 localhost ReportCrash[679]: 8   com.apple.InstallAssistant.IA.bundle 0x000000010b4256d8 main + 106590
    Mar 28 19:25:31 localhost ReportCrash[679]: 9   com.apple.InstallAssistant.IA.bundle 0x000000010b4222b9 main + 93247
    Mar 28 19:25:31 localhost ReportCrash[679]: 10  com.apple.Foundation           0x000000010005f72a -[NSThread main] + 68
    Mar 28 19:25:31 localhost ReportCrash[679]: 11  com.apple.Foundation           0x000000010005f6a2 __NSThread__main__ + 1575
    Mar 28 19:25:31 localhost ReportCrash[679]: 12  libsystem_c.dylib             0x0000000102a738bf _pthread_start + 335
    Mar 28 19:25:31 localhost ReportCrash[679]: 13  libsystem_c.dylib             0x0000000102a76b75 thread_start + 13
    Mar 28 19:25:31 localhost ReportCrash[679]:
    Mar 28 19:25:31 localhost ReportCrash[679]: Thread 6:
    Mar 28 19:25:31 localhost ReportCrash[679]: 0   libsystem_kernel.dylib         0x0000000102bb7192 __workq_kernreturn + 10
    Mar 28 19:25:31 localhost ReportCrash[679]: 1   libsystem_c.dylib             0x0000000102a75594 _pthread_wqthread + 758
    Mar 28 19:25:31 localhost ReportCrash[679]: 2   libsystem_c.dylib             0x0000000102a76b85 start_wqthread + 13
    Mar 28 19:25:31 localhost ReportCrash[679]:
    Mar 28 19:25:31 localhost ReportCrash[679]: Thread 7:: com.apple.NSURLConnectionLoader
    Mar 28 19:25:31 localhost ReportCrash[679]: 0   libsystem_kernel.dylib         0x0000000102bb567a mach_msg_trap + 10
    Mar 28 19:25:31 localhost ReportCrash[679]: 1   libsystem_kernel.dylib         0x0000000102bb4d71 mach_msg + 73
    Mar 28 19:25:31 localhost ReportCrash[679]: 2   com.apple.CoreFoundation       0x00000001018f350c __CFRunLoopServiceMachPort + 188
    Mar 28 19:25:31 localhost ReportCrash[679]: 3   com.apple.CoreFoundation       0x00000001018fbc74 __CFRunLoopRun + 1204
    Mar 28 19:25:31 localhost ReportCrash[679]: 4   com.apple.CoreFoundation       0x00000001018fb486 CFRunLoopRunSpecific + 230
    Mar 28 19:25:31 localhost ReportCrash[679]: 5   com.apple.Foundation           0x000000010006afd7 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 335
    Mar 28 19:25:31 localhost ReportCrash[679]: 6   com.apple.Foundation           0x000000010005f72a -[NSThread main] + 68
    Mar 28 19:25:31 localhost ReportCrash[679]: 7   com.apple.Foundation           0x000000010005f6a2 __NSThread__main__ + 1575
    Mar 28 19:25:31 localhost ReportCrash[679]: 8   libsystem_c.dylib             0x0000000102a738bf _pthread_start + 335
    Mar 28 19:25:31 localhost ReportCrash[679]: 9   libsystem_c.dylib             0x0000000102a76b75 thread_start + 13
    Mar 28 19:25:31 localhost ReportCrash[679]:
    Mar 28 19:25:31 localhost ReportCrash[679]: Thread 8:: com.apple.appkit-heartbeat
    Mar 28 19:25:31 localhost ReportCrash[679]: 0   libsystem_kernel.dylib         0x0000000102bb6e42 __semwait_signal + 10
    Mar 28 19:25:31 localhost ReportCrash[679]: 1   libsystem_c.dylib             0x0000000102a29dea nanosleep + 164
    Mar 28 19:25:31 localhost ReportCrash[679]: 2   libsystem_c.dylib             0x0000000102a29bb5 usleep + 53
    Mar 28 19:25:31 localhost ReportCrash[679]: 3   com.apple.AppKit               0x000000010073d11b -[NSUIHeartBeat _heartBeatThread:] + 1727
    Mar 28 19:25:31 localhost ReportCrash[679]: 4   com.apple.Foundation           0x000000010005f72a -[NSThread main] + 68
    Mar 28 19:25:31 localhost ReportCrash[679]: 5   com.apple.Foundation           0x000000010005f6a2 __NSThread__main__ + 1575
    Mar 28 19:25:31 localhost ReportCrash[679]: 6   libsystem_c.dylib             0x0000000102a738bf _pthread_start + 335
    Mar 28 19:25:31 localhost ReportCrash[679]: 7   libsystem_c.dylib             0x0000000102a76b75 thread_start + 13
    Mar 28 19:25:31 localhost ReportCrash[679]:
    Mar 28 19:25:31 localhost ReportCrash[679]: Thread 9:: com.apple.CFSocket.private
    Mar 28 19:25:31 localhost ReportCrash[679]: 0   libsystem_kernel.dylib         0x0000000102bb6df2 __select + 10
    Mar 28 19:25:31 localhost ReportCrash[679]: 1   com.apple.CoreFoundation       0x0000000101944c8b __CFSocketManager + 1355
    Mar 28 19:25:31 localhost ReportCrash[679]: 2   libsystem_c.dylib             0x0000000102a738bf _pthread_start + 335
    Mar 28 19:25:31 localhost ReportCrash[679]: 3   libsystem_c.dylib             0x0000000102a76b75 thread_start + 13
    Mar 28 19:25:31 localhost ReportCrash[679]:
    Mar 28 19:25:31 localhost ReportCrash[679]: Thread 10:
    Mar 28 19:25:31 localhost ReportCrash[679]: 0   libsystem_kernel.dylib         0x0000000102bb7192 __workq_kernreturn + 10
    Mar 28 19:25:31 localhost ReportCrash[679]: 1   libsystem_c.dylib             0x0000000102a75594 _pthread_wqthread + 758
    Mar 28 19:25:31 localhost ReportCrash[679]: 2   libsystem_c.dylib             0x0000000102a76b85 start_wqthread + 13
    Mar 28 19:25:31 localhost ReportCrash[679]:
    Mar 28 19:25:31 localhost ReportCrash[679]: Thread 11:
    Mar 28 19:25:31 localhost ReportCrash[679]: 0   libsystem_kernel.dylib         0x0000000102bb567a mach_msg_trap + 10
    Mar 28 19:25:31 localhost ReportCrash[679]: 1   libsystem_kernel.dylib         0x0000000102bb4d71 mach_msg + 73
    Mar 28 19:25:31 localhost ReportCrash[679]: 2   com.apple.CoreFoundation       0x00000001018f350c __CFRunLoopServiceMachPort + 188
    Mar 28 19:25:31 localhost ReportCrash[679]: 3   com.apple.CoreFoundation       0x00000001018fbc74 __CFRunLoopRun + 1204
    Mar 28 19:25:31 localhost ReportCrash[679]: 4   com.apple.CoreFoundation       0x00000001018fb486 CFRunLoopRunSpecific + 230
    Mar 28 19:25:31 localhost ReportCrash[679]: 5   com.apple.Foundation           0x0000000100010f7b -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 267
    Mar 28 19:25:31 localhost ReportCrash[679]: 6   com.apple.Foundation           0x0000000100094b56 -[NSRunLoop(NSRunLoop) runUntilDate:] + 66
    Mar 28 19:25:31 localhost ReportCrash[679]: 7   com.apple.InstallAssistant.IA.bundle 0x000000010b434ab0 SqrH_Peim + 32513
    Mar 28 19:25:31 localhost ReportCrash[679]: 8   com.apple.InstallAssistant.IA.bundle 0x000000010b409c87 DisableSystemIdleSleep + 15320
    Mar 28 19:25:31 localhost ReportCrash[679]: 9   com.apple.Foundation           0x000000010005f72a -[NSThread main] + 68
    Mar 28 19:25:31 localhost ReportCrash[679]: 10  com.apple.Foundation           0x000000010005f6a2 __NSThread__main__ + 1575
    Mar 28 19:25:31 localhost ReportCrash[679]: 11  libsystem_c.dylib             0x0000000102a738bf _pthread_start + 335
    Mar 28 19:25:31 localhost ReportCrash[679]: 12  libsystem_c.dylib             0x0000000102a76b75 thread_start + 13
    Mar 28 19:25:31 localhost ReportCrash[679]:
    Mar 28 19:25:31 localhost ReportCrash[679]: Thread 12 Crashed:
    Mar 28 19:25:31 localhost ReportCrash[679]: 0   libsystem_kernel.dylib         0x0000000102bb6ce2 __pthread_kill + 10
    Mar 28 19:25:31 localhost ReportCrash[679]: 1   libsystem_c.dylib             0x0000000102a757d2 pthread_kill + 95
    Mar 28 19:25:31 localhost ReportCrash[679]: 2   libsystem_c.dylib             0x0000000102a66a7a abort + 143
    Mar 28 19:25:31 localhost ReportCrash[679]: 3   libc++abi.dylib               0x000000010293c7bc abort_message + 214
    Mar 28 19:25:31 localhost ReportCrash[679]: 4   libc++abi.dylib               0x0000000102939fcf default_terminate() + 28
    Mar 28 19:25:31 localhost ReportCrash[679]: 5   libobjc.A.dylib               0x00000001017de1b9 _objc_terminate + 94
    Mar 28 19:25:31 localhost ReportCrash[679]: 6   libc++abi.dylib               0x000000010293a001 safe_handler_caller(void (*)()) + 11
    Mar 28 19:25:31 localhost ReportCrash[679]: 7   libc++abi.dylib               0x000000010293a05c std::terminate() + 16
    Mar 28 19:25:31 localhost ReportCrash[679]: 8   libc++abi.dylib               0x000000010293b152 __cxa_throw + 114
    Mar 28 19:25:31 localhost ReportCrash[679]: 9   libobjc.A.dylib               0x00000001017dde7a objc_exception_throw + 327
    Mar 28 19:25:31 localhost ReportCrash[679]: 10  com.apple.CoreFoundation       0x00000001019243af -[__NSPlaceholderDictionary initWithObjects:forKeys:count:] + 143
    Mar 28 19:25:31 localhost ReportCrash[679]: 11  com.apple.CoreFoundation       0x0000000101932d0c +[NSDictionary dictionaryWithObject:forKey:] + 60
    Mar 28 19:25:31 localhost ReportCrash[679]: 12  com.apple.InstallAssistant.IA.bundle 0x000000010b403ea0 0x10b3f0000 + 81568
    Mar 28 19:25:31 localhost ReportCrash[679]: 13  com.apple.InstallAssistant.IA.bundle 0x000000010b4042c0 0x10b3f0000 + 82624
    Mar 28 19:25:31 localhost ReportCrash[679]: 14  com.apple.Foundation           0x000000010005f72a -[NSThread main] + 68
    Mar 28 19:25:31 localhost ReportCrash[679]: 15  com.apple.Foundation           0x000000010005f6a2 __NSThread__main__ + 1575
    Mar 28 19:25:31 localhost ReportCrash[679]: 16  libsystem_c.dylib             0x0000000102a738bf _pthread_start + 335
    Mar 28 19:25:31 localhost ReportCrash[679]: 17  libsystem_c.dylib             0x0000000102a76b75 thread_start + 13
    Mar 28 19:25:31 localhost ReportCrash[679]:
    Mar 28 19:25:31 localhost ReportCrash[679]: Thread 12 crashed with X86 Thread State (64-bit):
    Mar 28 19:25:31 localhost ReportCrash[679]:   rax: 0x0000000000000000  rbx: 0x0000000000000006  rcx: 0x0000000118771938  rdx: 0x0000000000000000
    Mar 28 19:25:31 localhost ReportCrash[679]:   rdi: 0x0000000000013f03  rsi: 0x0000000000000006  rbp: 0x0000000118771960  rsp: 0x0000000118771938
    Mar 28 19:25:31 localhost ReportCrash[679]:    r8: 0x0000000102b09fb8   r9: 0x00000001187713c8  r10: 0x0000000102bb6d0a  r11: 0xffffff80002dad60
    Mar 28 19:25:31 localhost ReportCrash[679]:   r12: 0x000000010b48dc10  r13: 0x0000000101aad708  r14: 0x0000000118773000  r15: 0x0000000118771ab0
    Mar 28 19:25:31 localhost ReportCrash[679]:   rip: 0x0000000102bb6ce2  rfl: 0x0000000000000202  cr2: 0x0000000107728000
    Mar 28 19:25:31 localhost ReportCrash[679]: Logical CPU: 0
    Mar 28 19:25:31 localhost ReportCrash[679]:
    Mar 28 19:25:31 localhost ReportCrash[679]: Binary Images:
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x100000000 -        0x100001ff7  com.apple.InstallAssistant.Lion (1.0.34 - 221.5) <FCCA9FBB-2C46-32A2-8AD8-A81FC230DB5D> /Install Mac OS X Lion.app/Contents/MacOS/Install Mac OS X Lion
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x100005000 -        0x10031efff  com.apple.Foundation (6.7.2 - 833.25) <22AAC369-B63C-3C55-8AC6-C3ECBA44DA7B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x100500000 -        0x101106fff  com.apple.AppKit (6.7.5 - 1138.51) <44417D02-6123-3FC3-A119-CE51BB4C3006> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x10178b000 -        0x1017b8fe7  libSystem.B.dylib (159.1.0 - compatibility 1.0.0) <6E5C8AC3-DBB7-31CB-BEB7-D6ED8E6DE0CE> /usr/lib/libSystem.B.dylib
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x1017c7000 -        0x1018abe5f  libobjc.A.dylib (228.0.0 - compatibility 1.0.0) <871E688B-CF57-3BC7-80D6-F6476DFF109B> /usr/lib/libobjc.A.dylib
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x1018c3000 -        0x101a97ff7  com.apple.CoreFoundation (6.7.2 - 635.21) <62A3402E-A4E7-391F-AD20-1EF20236CE1B> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x101be4000 -        0x101c32fff  libauto.dylib (??? - ???) <D8AC8458-DDD0-3939-8B96-B6CED81613EF> /usr/lib/libauto.dylib
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x101c4a000 -        0x101e4cfff  libicucore.A.dylib (46.1.0 - compatibility 1.0.0) <0176782F-9526-3905-813A-7A5676EC2C86> /usr/lib/libicucore.A.dylib
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x101edb000 -        0x101fddfff  libxml2.2.dylib (10.3.0 - compatibility 10.0.0) <AFBB22B7-07AE-3F2E-B88C-70BEEBFB8A86> /usr/lib/libxml2.2.dylib
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x102007000 -        0x102019ff7  libz.1.dylib (1.2.5 - compatibility 1.0.0) <30CBEF15-4978-3DED-8629-7109880A19D4> /usr/lib/libz.1.dylib
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x10201e000 -        0x102185fff  com.apple.CFNetwork (520.5.1 - 520.5.1) <08F70E26-5456-3BFB-8192-00D3CE40D3C9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x10222b000 -        0x102277ff7  com.apple.SystemConfiguration (1.11.3 - 1.11) <131780ED-E8DD-3153-81F2-5FEC4F6554C2> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x1022a1000 -        0x102596ff7  com.apple.security (7.0 - 55148.6) <4535E500-973A-3BA7-AF65-DF5CF0658F02> /System/Library/Frameworks/Security.framework/Versions/A/Security
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x1026b3000 -        0x1026b3fff  com.apple.CoreServices (53 - 53) <043C8026-8EDD-3241-B090-F589E24062EF> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x1026b6000 -        0x1026b7fff  liblangid.dylib (??? - ???) <CACBE3C3-2F7B-3EED-B50E-EDB73F473B77> /usr/lib/liblangid.dylib
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x1026bb000 -        0x102726ff7  com.apple.framework.IOKit (2.0 - ???) <FE838BB6-D42E-3291-A1A0-6F53FC970261> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x102751000 -        0x102764ff7  libCRFSuite.dylib (??? - ???) <0B76941F-218E-30C8-B6DE-E15919F8DBEB> /usr/lib/libCRFSuite.dylib
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x10276c000 -        0x102788ff7  com.apple.GenerationalStorage (1.0 - 126.1) <509F52ED-E54B-3FEF-B3C2-759387B826E6> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x102792000 -        0x102808ff7  libc++.1.dylib (28.4.0 - compatibility 1.0.0) <A24FC3DA-4FFA-3DD2-9DCC-2B8D1B3BF97C> /usr/lib/libc++.1.dylib
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x102863000 -        0x1028d6fff  libstdc++.6.dylib (52.0.0 - compatibility 7.0.0) <6BDD43E4-A4B1-379E-9ED5-8C713653DFF2> /usr/lib/libstdc++.6.dylib
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x102934000 -        0x10293fff7  libc++abi.dylib (14.0.0 - compatibility 1.0.0) <8FF3D766-D678-36F6-84AC-423C878E6D14> /usr/lib/libc++abi.dylib
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x102948000 -        0x10294dfff  libcache.dylib (47.0.0 - compatibility 1.0.0) <1571C3AB-BCB2-38CD-B3B2-C5FC3F927C6A> /usr/lib/system/libcache.dylib
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x102952000 -        0x102994ff7  libcommonCrypto.dylib (55010.0.0 - compatibility 1.0.0) <BB770C22-8C57-365A-8716-4A3C36AE7BFB> /usr/lib/system/libcommonCrypto.dylib
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x1029a2000 -        0x1029a7fff  libcompiler_rt.dylib (6.0.0 - compatibility 1.0.0) <98ECD5F6-E85C-32A5-98CD-8911230CB66A> /usr/lib/system/libcompiler_rt.dylib
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x1029af000 -        0x1029b6fff  libcopyfile.dylib (85.1.0 - compatibility 1.0.0) <0AB51EE2-E914-358C-AC19-47BC024BDAE7> /usr/lib/system/libcopyfile.dylib
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x1029bc000 -        0x1029cafff  libdispatch.dylib (187.10.0 - compatibility 1.0.0) <8E03C652-922A-3399-93DE-9EA0CBFA0039> /usr/lib/system/libdispatch.dylib
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x1029dc000 -        0x1029ddfff  libdnsinfo.dylib (395.11.0 - compatibility 1.0.0) <853BAAA5-270F-3FDC-B025-D448DB72E1C3> /usr/lib/system/libdnsinfo.dylib
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x1029e1000 -        0x1029e5fff  libdyld.dylib (195.6.0 - compatibility 1.0.0) <FFC59565-64BD-3B37-90A4-E2C3A422CFC1> /usr/lib/system/libdyld.dylib
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x1029eb000 -        0x1029ebfff  libkeymgr.dylib (23.0.0 - compatibility 1.0.0) <61EFED6A-A407-301E-B454-CD18314F0075> /usr/lib/system/libkeymgr.dylib
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x1029ef000 -        0x1029f9ff7  liblaunch.dylib (392.39.0 - compatibility 1.0.0) <8C235D13-2928-30E5-9E12-2CC3D6324AE2> /usr/lib/system/liblaunch.dylib
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x102a00000 -        0x102a06fff  libmacho.dylib (800.0.0 - compatibility 1.0.0) <165514D7-1BFA-38EF-A151-676DCD21FB64> /usr/lib/system/libmacho.dylib
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x102a0b000 -        0x102a0ffff  libmathCommon.A.dylib (2026.0.0 - compatibility 1.0.0) <FF83AFF7-42B2-306E-90AF-D539C51A4542> /usr/lib/system/libmathCommon.A.dylib
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x102a12000 -        0x102a14fff  libquarantine.dylib (36.7.0 - compatibility 1.0.0) <8D9832F9-E4A9-38C3-B880-E5210B2353C7> /usr/lib/system/libquarantine.dylib
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x102a19000 -        0x102a1aff7  libremovefile.dylib (21.1.0 - compatibility 1.0.0) <739E6C83-AA52-3C6C-A680-B37FE2888A04> /usr/lib/system/libremovefile.dylib
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x102a1f000 -        0x102a20ff7  libsystem_blocks.dylib (53.0.0 - compatibility 1.0.0) <8BCA214A-8992-34B2-A8B9-B74DEACA1869> /usr/lib/system/libsystem_blocks.dylib
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x102a25000 -        0x102b02fef  libsystem_c.dylib (763.13.0 - compatibility 1.0.0) <41B43515-2806-3FBC-ACF1-A16F35B7E290> /usr/lib/system/libsystem_c.dylib
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x102b41000 -        0x102b49fff  libsystem_dnssd.dylib (??? - ???) <584B321E-5159-37CD-B2E7-82E069C70AFB> /usr/lib/system/libsystem_dnssd.dylib
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x102b4f000 -        0x102b8afff  libsystem_info.dylib (??? - ???) <35F90252-2AE1-32C5-8D34-782C614D9639> /usr/lib/system/libsystem_info.dylib
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x102ba0000 -        0x102bc0fff  libsystem_kernel.dylib (1699.32.7 - compatibility 1.0.0) <66C9F9BD-C7B3-30D4-B1A0-03C8A6392351> /usr/lib/system/libsystem_kernel.dylib
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x102bd1000 -        0x102bd6ff7  libsystem_network.dylib (??? - ???) <5DE7024E-1D2D-34A2-80F4-08326331A75B> /usr/lib/system/libsystem_network.dylib
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x102bdd000 -        0x102be6ff7  libsystem_notify.dylib (80.1.0 - compatibility 1.0.0) <A4D651E3-D1C6-3934-AD49-7A104FD14596> /usr/lib/system/libsystem_notify.dylib
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x102bed000 -        0x102beeff7  libsystem_sandbox.dylib (??? - ???) <2A09E4DA-F47C-35CB-B70C-E0492BA9F20E> /usr/lib/system/libsystem_sandbox.dylib
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x102bf3000 -        0x102bf4fff  libunc.dylib (24.0.0 - compatibility 1.0.0) <337960EE-0A85-3DD0-A760-7134CF4C0AFF> /usr/lib/system/libunc.dylib
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x102bf9000 -        0x102bffff7  libunwind.dylib (30.0.0 - compatibility 1.0.0) <1E9C6C8C-CBE8-3F4B-A5B5-E03E3AB53231> /usr/lib/system/libunwind.dylib
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x102c06000 -        0x102c23fff  libxpc.dylib (77.19.0 - compatibility 1.0.0) <9F57891B-D7EF-3050-BEDD-21E7C6668248> /usr/lib/system/libxpc.dylib
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x102c37000 -        0x102c38fff  libDiagnosticMessagesClient.dylib (??? - ???) <3DCF577B-F126-302B-BCE2-4DB9A95B8598> /usr/lib/libDiagnosticMessagesClient.dylib
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x102c3d000 -        0x102c4fff7  libbsm.0.dylib (??? - ???) <349BB16F-75FA-363F-8D98-7A9C3FA90A0D> /usr/lib/libbsm.0.dylib
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x102c58000 -        0x102d5ffe7  libsqlite3.dylib (9.6.0 - compatibility 9.0.0) <EE02BB01-64C9-304D-9719-A35F5CD6D04C> /usr/lib/libsqlite3.dylib
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x102d74000 -        0x102d74fff  libOpenScriptingUtil.dylib (??? - ???) <A7847713-F410-39C0-884F-A7188A18E742> /usr/lib/libOpenScriptingUtil.dylib
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x102d78000 -        0x102d7dfff  libpam.2.dylib (3.0.0 - compatibility 3.0.0) <D952F17B-200A-3A23-B9B2-7C1F7AC19189> /usr/lib/libpam.2.dylib
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x102d82000 -        0x102d91ff7  libxar-nossl.dylib (??? - ???) <A6ABBFB9-E4ED-38AD-BBBB-F9958B9CEFB5> /usr/lib/libxar-nossl.dylib
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x102d99000 -        0x102da6ff7  libbz2.1.0.dylib (1.0.5 - compatibility 1.0.0) <DFAB8CA8-CC9D-3F58-8C12-CE120442AACD> /usr/lib/libbz2.1.0.dylib
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x102dab000 -        0x1030c7fff  com.apple.CoreServices.CarbonCore (960.25 - 960.25) <4FC1AB30-022C-3C67-AC46-FDCBFCB7EEDE> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x103141000 -        0x1031c4fef  com.apple.Metadata (10.7.0 - 627.37) <B9BEB598-B6F2-3BFF-A8F3-C3C87CD076AB> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x10321a000 -        0x1032feff7  com.apple.CoreServices.OSServices (478.49 - 478.49) <E5BF2069-ED1A-31F5-AFC2-4A530BD467AA> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x103377000 -        0x103411ff7  com.apple.SearchKit (1.4.0 - 1.4.0) <4E70C394-773E-3A4B-A93C-59A88ABA9509> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x103451000 -        0x103490fff  com.apple.AE (527.7 - 527.7) <B82F7ABC-AC8B-3507-B029-969DD5CA813D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x1034ab000 -        0x10354cfff  com.apple.LaunchServices (480.40 - 480.40) <C936A07F-0CF8-3F8E-BDB3-76AA7611B4CA> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x103598000 -        0x1035c8ff7  com.apple.DictionaryServices (1.2.1 - 158.3) <5E2EBBFD-D520-3379-A431-11DAA844B8D6> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x1035e6000 -        0x1035ecfff  com.apple.DiskArbitration (2.4.1 - 2.4.1) <CEA34337-63DE-302E-81AA-10D717E1F699> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x1035f6000 -        0x1035fdfff  com.apple.NetFS (4.0 - 4.0) <433EEE54-E383-3505-9154-45B909FD3AF0> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x103604000 -        0x103612ff7  libkxld.dylib (??? - ???) <01161870-E3B3-3F87-BA4A-0AA7A081F409> /usr/lib/system/libkxld.dylib
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x103617000 -        0x103625fff  com.apple.NetAuth (3.2 - 3.2) <F0D60E34-37A9-308D-B44E-E3450906173A> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x103631000 -        0x1036a1fff  com.apple.datadetectorscore (3.0 - 179.4) <4AB32B7F-8EC2-327E-BAC8-80129AA36E7B> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x1036db000 -        0x1037e7fff  libcrypto.0.9.8.dylib (44.0.0 - compatibility 0.9.8) <3A8E1F89-5E26-3C8B-B538-81F5D61DBF8A> /usr/lib/libcrypto.0.9.8.dylib
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x103850000 -        0x103852fff  com.apple.TrustEvaluationAgent (2.0 - 1) <1F31CAFF-C1C6-33D3-94E9-11B721761DDF> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x103857000 -        0x10386efff  com.apple.CFOpenDirectory (10.7 - 146) <F321AE12-9592-3E56-AB8D-A47BA4696A0E> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x103889000 -        0x1038b4ff7  libxslt.1.dylib (3.24.0 - compatibility 3.0.0) <E71220D3-8015-38EC-B97D-7FDB383C2BDC> /usr/lib/libxslt.1.dylib
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x1038bf000 -        0x1038e3fff  com.apple.RemoteViewServices (1.5 - 44.2) <A0417D7F-22E9-3FD8-AC55-67654D8E93EB> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x103904000 -        0x103904fff  com.apple.ApplicationServices (41 - 41) <89B6AD5B-5C75-3E83-8C2B-AA7F4C55E400> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x103907000 -        0x103a64fff  com.apple.audio.toolbox.AudioToolbox (1.7.3 - 1.7.3) <5F1E4695-BC74-3ADD-8345-627BCD68201A> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x103ae6000 -        0x103ae6fff  com.apple.audio.units.AudioUnit (1.7.3 - 1.7.3) <04C10813-CCE5-3333-8C72-E8E35E417B3B> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x103aec000 -        0x103d16fe7  com.apple.CoreData (104.1 - 358.14) <6BB64605-8DA7-337D-A2AB-A3346A421CBD> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x103e01000 -        0x103f1afff  com.apple.DesktopServices (1.6.5 - 1.6.5) <5E7DD5F4-B4DA-3F75-A14A-3494E81CFBA0> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x103f75000 -        0x1042a1fff  com.apple.HIToolbox (1.9 - ???) <CCB32DEA-D0CA-35D1-8019-E599C8007AB6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x1043e8000 -        0x104588ff7  com.apple.QuartzCore (1.7 - 270.5) <19E5E0AB-DAA9-3F97-988C-D9A46AFB9C04> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x104630000 -        0x10463bff7  com.apple.speech.recognition.framework (4.0.21 - 4.0.21) <6540EAF2-E3BF-3D2E-B4C1-F106180D6F20> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
    Mar 28 19:25:31 localhost ReportCrash[679]:        0x104644000 -        0x1046acff7  co

    You may be having a problem using WIFI to connect to internet recovery. Try using an ethernet connection. If you wiped the entire hard drive you need a GUID partition to install on. You also are supposed  to have a recovery partition on the internal drive to start recovery off from. When going to internet recovery you will be asked for your apple ID to confirm your download.https://support.apple.com/en-us/HT201314

  • How do I run Apple Hardware Test on a 2012 MacBook Air with 10.8.4?

    Hello everyone,
    I am trying to run Apple Hardware Test on a mid-2012 MacBook Air with 10.8.4 installed. Whenever I restart and hold the letter D my computer goes into internet recovery mode and asks me to connect to Wifi... Please help, thanks!

    Using Apple Hardware Test on computers with OS X 10.7 or later
    Mac NoteBook and Desktop computers shipping with OS X 10.7 or later have a partition on the hard drive or flash storage that contains AHT. To start AHT on these computers please follow these instructions:
    Press the power button to turn on your computer.
    Press and hold the D key before the gray startup screen appears.
    It takes a minute or so for AHT to start up and inspect your hardware configuration. While this is taking place, an icon appears on the screen:
    When the process is complete, select your language and click the right arrow. If you aren't using a mouse, you can use the up and down arrows to select a language and then press the Return key.
    The AHT console appears. You can choose which sort of test or tests to perform:
    To perform all of the basic tests, click the Test button or press the "T" key or the Return key.
    To perform a more thorough diagnostic test, select the "Perform extended testing" checkbox under the Test button before you click the Test button.
    Note: Your test results will appear in the window in the bottom-right of the console.To exit AHT, click Restart or Shut Down at the bottom of the window.
    Some Macintosh computers that shipped with OS X Lion and later support the use of Apple Hardware Test over the Internet. These computers will start up to an Internet-based version of AHT if the hard drive does not contain AHT.  An Internet-enabled connection via Ethernet or Wi-Fi is required to use this feature. Internet-based AHT functions the same as AHT on the hard drive or flash storage outlined above.
    The Mac NoteBook and Desktop computers listed in Computers that can be upgraded to use OS X Internet Recovery will require a firmware in order to support the Internet version of AHT. Without this update you may see the behavior discussed in this article.
    http://support.apple.com/kb/HT1509

  • Using my mid 2012 MB Air with an external HDMI monitor question.

    Am wanting to use my mid 2012 MacBook Air 13 inch running Mavericks with an external HDMI monitor.
    I've got a thunderbolt to HDMI adapter which I've plugged in and am able to redirect the sound to my speaker equipped external monitor by choosing it in the sound output preferences box.
    BUT I've got a picture displayed on both my air and monitor.
    My question - is it possible to switch the display so that it only shows on the external monitor - I'm only wanting to display the same picture on both displays.
    Finally is it possible to show one screen on the Air and a different one on the HDMI Monitor.
    Thankd

    Try  > System Preferences > Displays > Arrangement > Mirror Displays (or not).

  • My mid-2012 MacBook Pro has the fan constantly running. As soon as I turn it on. My MBP won't even be hot and the fan is running. How can I fix this?

    My mid-2012 MacBook Pro has the fan constantly running. As soon as I turn it on. My MBP won't even be hot and the fan is running. How can I fix this?

    If you are still under warranty and/or have AppleCare, call them.  Let them deal w/it.
    OOW try the following:  http://support.apple.com/kb/HT1411 Apple Portables: Resetting the System Management Controller (SMC) 

  • Mid 2013 macbook air: battery drain / running hot

    Hi there,
    For the last couple weeks my MBA starts to run hot and drain battery fast if I've been using it for a few hours.
    I use it a lot on most days and connect to powercord only once it drops down low, like below 20%.
    Have just seen other posts who recommend doing that at 50% battery and will now do the same.
    However my question is: have i ruined my battery in the meantime?
    AND/OR is there something else i can do to get battery running like it used to, and stop the loud fan switching on all the time because it's all running too hot?
    I've copied in an etrecheck in case that helps diagnose more....
    thanks heaps for any help!
    Hardware Information:
              MacBook Air (13-inch, Mid 2013)
              MacBook Air - model: MacBookAir6,2
              1 1.7 GHz Intel Core i7 CPU: 2 cores
              8 GB RAM
    Video Information:
              Intel HD Graphics 5000 - VRAM: 1024 MB
    System Software:
              OS X 10.9.2 (13C64) - Uptime: 5 days 21:16:2
    Disk Information:
              APPLE SSD SM0512F disk0 : (500.28 GB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        disk0s2 (disk0s2) <not mounted>: 499.42 GB
                        Recovery HD (disk0s3) <not mounted>: 650 MB
    USB Information:
              Apple Internal Memory Card Reader
              Apple Inc. BRCM20702 Hub
                        Apple Inc. Bluetooth USB Host Controller
    FireWire Information:
    Thunderbolt Information:
              Apple Inc. thunderbolt_bus
    Launch Daemons:
              [System] com.adobe.fpsaud.plist 3rd-Party support link
              [System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
              [System] net.cloudpath.HelperTool.plist 3rd-Party support link
    Launch Agents:
              [System] com.divx.dms.agent.plist 3rd-Party support link
              [System] com.divx.update.agent.plist 3rd-Party support link
              [System] com.sierrawireless.SwitchTool.plist 3rd-Party support link
    User Launch Agents:
              [not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
              [not loaded] com.google.keystone.agent.plist 3rd-Party support link
    User Login Items:
              iTunesHelper
              Calendar
              Dropbox
              Google Drive
              Mail
              Twitter
              Disk Doctor
              UCM Launch Agent
    Internet Plug-ins:
              FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
              DivX Web Player: Version: 3.1.0.13 - SDK 10.5 3rd-Party support link
              AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 3rd-Party support link
              AdobePDFViewer: Version: 11.0.06 - SDK 10.6 3rd-Party support link
              Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
              OVSHelper: Version: 1.1 3rd-Party support link
              Default Browser: Version: 537 - SDK 10.9
              QuickTime Plugin: Version: 7.7.3
              SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
              Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link
    Safari Extensions:
              Searchme: Version: 1.2
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 2.0 - SDK 10.9
              AppleAVBAudio: Version: 203.2 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins:
              Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    3rd Party Preference Panes:
              Flash Player  3rd-Party support link
    Old Applications:
              /Library/Application Support/Microsoft/MERP2.0
                        Microsoft Error Reporting:          Version: 2.2.9 - SDK 10.4 3rd-Party support link
                        Microsoft Ship Asserts:          Version: 1.1.4 - SDK 10.4 3rd-Party support link
              Solver:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
              /Library/Application Support/DivX
                        DivXUpdate:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        DivXMediaServer:          Version: 10.1 - SDK 10.5 3rd-Party support link
                        DivXTransferWizard:          Version: 10.1.0 (Build 10.1.0.102) - SDK 10.5 3rd-Party support link
                        DMSLaunch:          Version: 1.0 - SDK 10.5 3rd-Party support link
              SLLauncher:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
              /Applications/Microsoft Office 2011/Office
                        Open XML for Excel:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Office Setup Assistant:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
                        Microsoft Alerts Daemon:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        SyncServicesAgent:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Database Daemon:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Graph:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Database Utility:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Office Reminders:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Upload Center:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        My Day:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Chart Converter:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Clip Gallery:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
              /Applications/Microsoft Office 2011
                        Microsoft PowerPoint:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Excel:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Outlook:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Word:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Document Connection:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
              Microsoft Language Register:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
              iSkysoft Helper Compact:          Version: 2.2.6.4 - SDK 10.5 3rd-Party support link
                        /Users/[redacted]/Library/Application Support/Helper/iSkysoft Helper Compact.app
              Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4 3rd-Party support link
                        /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
              /Applications/iWork '09
              Mobile Broadband Manager:          Version: 3.15 - SDK 10.5 3rd-Party support link
              DivX Converter:          Version: 10.1.0 (Build 10.1.0.166) - SDK 10.5 3rd-Party support link
              DivX Player:          Version: 10.1.0 (Build 11.3.0.40) - SDK 10.5 3rd-Party support link
    Time Machine:
              Auto backup: YES
              Volumes being backed up:
              Destinations:
                        Data [Network] (Last used)
                        Total size: 2 
                        Total number of backups: 57
                        Oldest backup: 2013-07-26 15:57:23 +0000
                        Last backup: 2014-03-18 12:31:47 +0000
                        Size of backup disk: Excellent
                                  Backup size 2  > (Disk size 0 B X 3)
              Time Machine details may not be accurate.
              All volumes being backed up may not be listed.
    Top Processes by CPU:
                 100%          Locum
                   2%          WindowServer
                   1%          EtreCheck
                   1%          Google Drive
                   0%          Microsoft Word
    Top Processes by Memory:
              213 MB          Safari
              188 MB          Finder
              156 MB          com.apple.WebKit.WebContent
              131 MB          Mail
              115 MB          Microsoft Word
    Virtual Memory Information:
              2.33 GB          Free RAM
              3.60 GB          Active RAM
              626 MB          Inactive RAM
              1005 MB          Wired RAM
              7.65 GB          Page-ins
              64 MB          Page-outs

    1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem.
    2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
    3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the request of a stranger on a public message board. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
    Here's a summary of what you need to do, if you choose to proceed: Copy a line of text from this web page into the window of another application. Wait for the script to run. It usually takes a few minutes. Then paste the results, which will have been copied automatically, back into a reply on this page. The sequence is: copy, paste, wait, paste again. Details follow.
    4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
    5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
    6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
    Triple-click anywhere in the line of text below on this page to select it:
    PATH=/usr/bin:/bin:/usr/sbin:/sbin; clear; Fb='%s\n\t(%s)\n'; Fm='\n%s\n\n%s\n'; Fr='\nRAM details\n%s\n'; Fs='\n%s: %s\n'; Fu='user %s%%, system %s%%'; AC="com.autodesk.AutoCAD  com.google.GoogleDrive"; H='^[[:space:]]*((127\.0\.0\.1|::1|fe80::1%lo0)[[:space:]]+local|(255\.){3}255[[:space:]]*broadcast)host[[:space:]]*$'; NS=networksetup; PB="/usr/libexec/PlistBuddy -c Print"; A () { [[ a -eq 0 ]]; }; M () { find -L "$d" -type f | while read f; do file -b "$f" | egrep -lq XML\|exec && echo $f; done; }; AT () { o=`file -b "$1" | egrep -v '^(A.{16}t$|cann)'`; Ps "${1##*/} format"; }; Pc () { o=`grep -v '^ *#' "$2"`; l=`wc -l <<< "$o"`; [[ l -gt 25 ]] && o=`head -n25 <<< "$o"`$'\n'"[$((l-25)) more line(s)]"; Pm "$1"; AT "$1"; }; Pm () { [[ "$o" ]] && o=`sed -E '/^ *$/d;s/^ */   /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/\/Users\/Shared\//b'$'\ns/\/Users\/[^/]+\//\/Users\/USER\//g' <<< "$o"` && printf "$Fm" "$1" "$o"; }; Pp () { o=`$PB "$2" | awk -F'= ' \/$3'/{print $2}'`; Pm "$1"; }; Ps () { o=`echo $o`; [[ ! "$o" =~ ^0?$ ]] && printf "$Fs" "$1" "$o"; }; R () { o=; [[ r -eq 0 ]]; }; SP () { system_profiler SP${1}DataType; }; id -G | grep -qw 80; a=$?; A && sudo true; r=$?; t=`date +%s`; clear; { A || echo $'No admin access\n'; A && ! R && echo $'No root access\n'; SP Software | sed -n 's/^ *//;5p;6p;8p'; h=(`SP Hardware | awk '/ Id/{print $3}; /Mem/{print $2}'`); o=$h; Ps "Model"; o=$((h[1]<4?h[1]:0)); Ps "Total RAM (GB)"; o=`SP Memory | sed '1,5d;/[my].*:/d'`; [[ "$o" =~ s:\ [^O]|x([^08]|0[^2]|8[^0]) ]] && printf "$Fr" "$o"; o=`SP Diagnostics | sed '5,6!d'`; [[ "$o" =~ Pass ]] || Pm "POST"; p=`SP Power`; o=`awk '/Cy/{print $NF}' <<< "$p"`; o=$((o>=300?o:0)); Ps "Battery cycles"; o=`sed -n '/Cond.*: [^N]/{s/^.*://p;}' <<< "$p"`; Ps "Battery condition"; for b in FireWire Thunderbolt USB; do o=`SP $b | sed -En '1d;/:$/{s/ *:$//;x;s/\n//g;s/\).*/)/p;};/^ *(V.+ [0N]|Man).+ /{s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};/Apple|Genesy|Intel|SMSC/{s/.//g;h;}'`; Pm $b; done; o=`pmset -g therm | sed 's/^.*C/C/'`; [[ "$o" =~ No\ th|pms ]] && o=; Pm "Thermal conditions"; o=`pmset -g sysload | grep -v :`; [[ "$o" =~ =\ [^GO] ]] || o=; Pm "System load advisory"; o=`nvram boot-args | awk '{$1=""; print}'`; Ps "boot-args"; a=(/ ""); A=(System User); for i in 0 1; do o=`cd ${a[$i]}L*/Lo*/Diag* || continue; for f in *.{cr,h,pa,s}*; do [[ -f "$f" ]] || continue; d=$(stat -f%Sc -t%F "$f"); [[ "$f" =~ h$ ]] && grep -lq "^Thread c" "$f" && f="$f *"; echo "$d ${f%%_2*} ${f##*.}"; done | sort | tail`; Pm "${A[$i]} diagnostics"; done; grep -lq '*$' <<< "$o" && printf $'\n\t* Code injection\n'; o=`syslog -F bsd -k Sender kernel -k Message CReq 'caug|GPU |hfs: Ru|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|timed? ?o|WARN' -k Message Ane 'SMC:' | tail -n25 | awk '/:/{$4=""; $5=""};1'`; Pm "Kernel messages"; o=`df -m / | awk 'NR==2 {print $4}'`; o=$((o<5120?o:0)); Ps "Free space (MiB)"; o=$(($(vm_stat | awk '/eo/{sub("\\.",""); print $2}')/256)); o=$((o>=1024?o:0)); Ps "Pageouts (MiB)"; s=( `sar -u 1 10 | sed '$!d'` ); [[ s[4] -lt 85 ]] && o=`printf "$Fu" ${s[1]} ${s[3]}` || o=; Ps "Total CPU usage" && { s=(`ps acrx -o comm,ruid,%cpu | sed '2!d'`); n=$((${#s[*]}-1)); c="${s[*]}"; o=${s[$n]}%; Ps "CPU usage by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; }; s=(`top -R -l1 -n1 -o prt -stats command,uid,prt | sed '$!d'`); n=$((${#s[*]}-1)); s[$n]=${s[$n]%[+-]}; c="${s[*]}"; o=$((s[$n]>=25000?s[$n]:0)); Ps "Mach ports used by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; o=`kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1`; Pm "Loaded extrinsic kernel extensions"; R && o=`sudo launchctl list | awk 'NR>1 && !/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|openld|post[fg]|x)/{print $3}'`; Pm "Extrinsic daemons"; o=`launchctl list | awk 'NR>1 && !/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'`; Pm "Extrinsic agents"; o=`for d in {/,}L*/Lau*; do M; done | egrep -v 'com\.apple\.(CSConfig|server)' | while read f; do ID=$($PB\ :Label "$f") || ID="No job label"; printf "$Fb" "$f" "$ID"; done`; Pm "launchd items"; o=`for d in /{S*/,}L*/StartupItems; do M; done`; Pm "Startup items"; sys=`pkgutil --regexp --only-files --files com.apple.pkg.* | sort | uniq | sed 's:^:/:'`; b=`sed -E '/^.+Lib.+\/Contents\/Info.plist$/!d;s/\/Info.plist$//;/Contents\/./d' <<< "$sys"`; l=`egrep '^/usr/lib/.+dylib$' <<< "$sys"`; [[ "$b" && "$l" ]] && { o=`find -L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo}* -type d -name Contents -prune | grep -Fv "$b" | while read d; do test -f "$d/Info.plist" || continue; ID=$($PB\ :CFBundleIdentifier "$_") || ID="No bundle ID"; printf "$Fb" "${d%/Contents}" "$ID"; done`; Pm "Extrinsic loadable bundles"; o=`find /usr/lib -type f -name *.dylib | grep -Fv "$l"`; Pm "Extrinsic shared libraries"; :; } || echo $'\nReceipts missing'; o=`for e in INSERT_LIBRARIES LIBRARY_PATH; do launchctl getenv DYLD_$e; done`; Pm "Environment"; o=`find -L {,/u*/lo*}/e*/periodic -type f -mtime -10d`; Pm "Modified periodic scripts"; o=`scutil --proxy | grep Prox`; Pm "Proxies"; o=`scutil --dns | awk '/r\[0\] /{if ($NF !~ /^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./) print $NF; exit}'`; i=`route -n get default | awk '/e:/{print $2}'`; I=`$NS -listnetworkserviceorder | sed -En '/ '$i'\)$/{x;s/^\(.+\) //p;q;};x'`; n=`$NS -getdnsservers "$I" | awk '!/^T/{print "not "}'`; Ps "DNS (${n}from DHCP)"; o=`$NS -getinfo "$I" | awk '/k:/{if ($3 !~ "(255\.){3}0") print $3}'`; Ps "Netmask"; R && o=`sudo profiles -P | grep : | wc -l`; Ps "Profiles"; f=auto_master; [[ `md5 -q /etc/$f` =~ ^b166 ]] || Pc $f /etc/$f; for f in fstab sysctl.conf crontab launchd.conf; do Pc $f /etc/$f; done; f=/etc/hosts; Pc "hosts" <(egrep -v "$H" $f ); AT $f; Pc "User launchd" ~/.launchd*; R && Pc "Root crontab" <(sudo crontab -l); Pc "User crontab" <(crontab -l); R && o=`sudo defaults read com.apple.loginwindow LoginHook`; Pm "Login hook"; LD="$(`find /S*/*/F* -type f -name lsregister | head -n1` -dump)"; o=`for ID in $AC; do [[ "$LD" =~ $ID ]] && echo $ID; done`; Pm "Application check"; Pp "Global login items" /L*/P*/loginw* Path; Pp "User login items" L*/P*/*loginit* Name; Pp "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed -E 's/(\..*$|-[1-9])//g'; o=`find ~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \) | wc -l`; Ps "Restricted user files"; cd; o=`SP Fonts | egrep 'id: N|te: Y' | wc -l`; Ps "Font problems"; o=`find L*/{Con,Pref}* -type f ! -size 0 -name *.plist | while read f; do plutil -s "$f" >&- || echo $f; done`; Pm "Bad plists"; d=(Desktop L*/Keyc*); n=(20 7); for i in 0 1; do o=`find "${d[$i]}" -type f -maxdepth 1 | wc -l`; o=$((o<=n[$i]?0:o)); Ps "${d[$i]##*/} file count"; done; o=; [[ UID -eq 0 ]] && o=root; Ps "UID"; o=$((`date +%s`-t)); Ps "Elapsed time (s)"; } 2>/dev/null | pbcopy; exit 2>&-
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    7. Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Click anywhere in the Terminal window and paste (command-V). The text you pasted should vanish immediately. If it doesn't, press the return key.
    8. If you see an error message in the Terminal window such as "syntax error," enter
    exec bash
    and press return. Then paste the script again.
    9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
    If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
    10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
    [Process completed]
    to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
    11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
    12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
    Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
    Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Terms of Use of the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

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