Mid-2012 Macbook Pro Retina logic board failure
I have a mid-2012 MBP Retina, 256 flash, 16 gb RAM and after 14 months of casual use, the computer shut off one night and smelled like it was burning (it was in a well-ventilated place). I took it in and the logic board had failed. I paid the $310 to get it fixed and it's still having some issues with shut down. After talking to two apple store representatives and discussing it on the phone with an another, their opinion is that these are prone to fail. Has anyone else had similar issues and have they had luck with Apple getting these failure-prone components fixed?
The $310 repair if done by an Authorized service technician should have had its own warranty. Furthermore, if you can claim anything under the Exchange Repair program, you may want to see about this:
http://www.apple.com/support/exchange_repair/
In the future always buy AppleCare to protect against manufacturer defects up to three years from computer's purchase.
That failure prone opinion is in part because users may not know how to treat the cables*:
http://www.macmaps.com/frayguide.html
Given that is in the gray line between user neglect and manufacturer defect your mileage may vary on getting it repaired even under warranty.
If you can prove that you know what you are doing, and calmly explain the situation you are more likely to get it repaired when under warranty.
We are just end users here. So we can't tell you what will or won't happen for sure, or guess Apple's policy.
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I tried utilizing the methods you mentioned and upon doing so I received the following message:
So I followed this set of instructions and when verifying and repairing disk permissions the window stated that the partition was okay.
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Pat -
My screen has marks made by the keyboard when closed. I think is because possible desing flaw. Is a macbook pro retina mid 2012. Maybe the secreen is very close to the keyboard when close. It is a soft mark, but I´m sure it´s because the keyborad because is the same shape.
Thank youWhether they replace just the screen, a subassembly, the whole top half of the computer, or the entire computer is entirely up to them, as is whether they replace with new or refurbished parts.
I would make sure I had at least one full backup of everything on my computer before taking it in. Two would be even better. Even if they don't replace the entire computer, something could happen during installation and testing of new parts.
Back when people really cared about the manufacturer of their screen (in the beginning of the Retina models, when one manufacturer had a bad run of screens), instructions for using Terminal commands to determine which you had circulated. I didn't bother to keep a copy of the one I used. A web search for "retina screen manufacturer" (without the quotes) should reveal as top hits several sites with very similar instructions. -
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Thank you all in advanceHi everyone ,
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ptkmackeg55 wrote:
I have used the Setup Assistant during setup of OS X and I would use a current Time Machine back up to point to during Setup Assistant. I have also manually copied data and apps over from another Mac while on my network. Both take some time and both were equally successful.
So, you have a choice after backing up your current Mac:
Have both Macs on your network, run setup on your new Mac and afterwards manually copy files from the old to the new Mac.
Run setup on your new Mac and use the Setup Assistant to migrate from a Time Machine back up all your user accounts, data and settings.
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This isn't my first rodeo, so I just went full speed ahead and did the partitioning and copied the former MBPro (early 2011) disk created by Carbon Copy Cloner over to the new boot partition. It was suggested that an Erase and Install OS X could be done, but I don't see how that would bring the shipped Mavericks version for this new MBPro, unless the Recovery HD suite of utilities would go and grab that from Apple via Internet; which would be fairly lengthy since it would be via Internet connection.
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Tom -
My mother was using my laptop and meant well by cleaning off her finger prints (which stick pretty well to this display) afterwards. A thumb was pressed against the lower left corner wiping a microfiber cloth back and forth, while resting the other four fingers on the back to prevent the display from swiveling backward. We filed a claim on her insurance, but an appraisal done by a so called "specialist" came to the conclusion that the damage could not have possibly been caused by the above described act. Oh yeah, and this diagnosis was made solely from 2-3 images of the screen itself.
All you can do is take it in and see what Apple says:
Genius reservation http://www.apple.com/retail/geniusbar/
on-line https://getsupport.apple.com/GetproductgroupList.action
check warranty https://selfsolve.apple.com/agreementWarrantyDynamic.do -
Mid-2012 Macbook Pro Retina GT 650m lagging
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1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
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There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
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You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*genieo\* \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' 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sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: 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{/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents XPC\ cache Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
In order to simplify moving all my files from the previous mid-2012 macbook pro 15' when moving to my new late-2013 macbook pro, i superdup-ed the full hard-disk to an external ssd. Unfortunatelly the new mac resuses to boot from this external disk (i get the grey disk with a line over it). The external disk works just fine so if I boot the new mac from its internal SSD I can read/write the external disk without problems.
Old OS X is 10.9 as is the OS on the new mac.
What I need to do is to boot the new mac from the external ssd, use the same superduper to copy the external content onto the internal ssd.
How can I solve this issue?Welcome to Apple Support Communities
If you made a backup of your files with SuperDuper, use Migration Assistant (in /Applications/Utilities) to transfer your files from the external drive > http://pondini.org/OSX/MigrateLion.html It will create a new user account with the transferred files, so you may want to merge both user accounts > https://discussions.apple.com/docs/DOC-5472
The Late 2013 MacBook Pro uses a special OS X Mavericks version which makes OS X compatible with it, and older OS X versions do not work with it. That's the reason why you cannot start up from the external drive created from the Mid 2012 MacBook Pro -
Mid 2012 macbook pro glitching, freezing, overheating
Starting a few weeks ago, I noticed a change in my mid 2012 macbook pro. My laptop was losing charge EXTREMELY quickly, I would charge the laptop to 100%, and just an hour later (after not using it, but the lid closed and it was sleeping) it would be up to 60% charge, then when not in sleep and on, it would lose energy extremely quickly. I always make sure that unecessary background apps are not running--so that was not the problem. This problem went away after a week, but it was the first signal that something was wrong with my laptop.
Next, the laptop was having problems with waking up from sleep, I did an SMC reset and this problem was fixed.
After that, the laptop started glitching (static and banded lines on the bottom of the screen) and making this clicking noise when I was streaming video fullscreen on Netflix. I thought at first, that this was a problem with Silverlight, and reinstalled the silverlight plugin (several times). Then I noticed that the computer would glitch when I was streaming full screen on Netflix and picked up the laptop (moved it from a flat surface). This signaled to me that the problem was perhaps not software, but a hardware issue. I verified the disk and did a permissions report and neither were curative.
Further support that the problems are with hardware rather than hardware came to me when my computer presented itself with a fourth issue: the laptop, when being lifted or moved from a static surface, would sometimes freeze entirely and make the same clicking noise. This problem was not during fullscreen streaming, but had spread to when I was simply using more than one app at the same time (e.g. having Chrome and Word open together). When this happenend, the only solution would be to power down the computer and restart.
Finally, while sleeping with the lid closed in my backpack, I hear a whirring noise--I pick up the laptop and it was hot to the touch, overheating with the fans running on high speed.
I have no clue what is going on. I have taken the computer to my university's mac shop and they have suggested it is a logic board issue and I should give the computer in. I have scoured the forum for an answer of what is happening and am determined to find one. So I pose the problem to you--any help would be appreciated. Thank you.Hardware Information:
MacBook Pro (13-inch, Mid 2012)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: 1024 MB
System Software:
OS X 10.9.2 (13C64) - Uptime: 0 days 1:2:24
Disk Information:
APPLE HDD HTS547550A9E384 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (278.23 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
Dell USB Portable HDD 1 TB
Dell USB Portable HDD (disk1s1) /Volumes/Dell USB Portable HDD: 1 TB (947.04 GB free)
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.cloudpath.maccmd.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
[System] com.tunabellysoftware.TGFanHelper.plist 3rd-Party support link
Launch Agents:
[System] com.oracle.java.Java-Updater.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[not loaded] com.facebook.videochat.[redacted].plist 3rd-Party support link
[not loaded] com.google.keystone.agent.plist 3rd-Party support link
[not loaded] com.spotify.webhelper.plist 3rd-Party support link
User Login Items:
None
Internet Plug-ins:
FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
SharePointBrowserPlugin: Version: 14.1.0 3rd-Party support link
Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link
JavaAppletPlugin: Version: Java 7 Update 40 Outdated! Update
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
RealPlayer Plugin: Version: (null) 3rd-Party support link
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Java 3rd-Party support link
Old Applications:
/Library/Application Support/Microsoft/MERP2.0
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4 3rd-Party support link
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4 3rd-Party support link
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
/Users/[redacted]/Downloads
Install Spotify: Version: 1.0 - SDK 10.5 3rd-Party support link
Install Spotify 2: Version: 1.0 - SDK 10.5 3rd-Party support link
SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
Time Machine:
Time Machine not configured!
Top Processes by CPU:
3% WindowServer
2% hidd
2% EtreCheck
0% Google Chrome
0% notifyd
Top Processes by Memory:
152 MB Google Chrome
123 MB com.apple.IconServicesAgent
106 MB mds_stores
86 MB loginwindow
61 MB Finder
Virtual Memory Information:
908 MB Free RAM
1.64 GB Active RAM
881 MB Inactive RAM
626 MB Wired RAM
900 MB Page-ins
0 B Page-outs -
Can anyone give a list of upgradeable performance parts for a mid 2012 macbook pro 13"?
I have a non Retina display mid 2012 macbook pro that I want to do a home refurbishment and mass upgrade on, the processor and graphics cards are both good as is but RAM gets a bit bottlenecked with only 8gb, Id like to be able to replace the built in speakers and possibly upgrade the optical/super drive as well If thats not too large an Endeavor.
I'm mostly a comp work virgin, so I want to make sure what I want to do isn't too tricky
Here's my etrecheck to check my specs on
Problem description: , Mild case of Malware/Adware "Flashplayer plug-in problem"
EtreCheck version: 2.1.8 (121)
Report generated March 7, 2015 at 12:55:35 PM PST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,2
1 2.9 GHz Intel Core i7 CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 1035
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1920 x 1200
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: one day 0:49:42
Disk Information: ℹ️
TOSHIBA MK7559GSXF disk0 : (750.16 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 748.93 GB (297.62 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 749.30 GB Online
HL-DT-ST DVDRW GS31N
USB Information: ℹ️
Apple Inc. iPhone
Apple Inc. FaceTime HD Camera (Built-in)
Seagate FreeAgent Go 120.03 GB
EFI (disk2s1) <not mounted> : 210 MB
Untitled (disk2s2) /Volumes/Untitled : 119.69 GB (104.46 GB free)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Anywhere
Kernel Extensions: ℹ️
/Library/Extensions
[not loaded] com.symantec.kext.SymAPComm (12.7.1f4 - SDK 10.8) [Click for support]
[loaded] com.symantec.kext.internetSecurity (5.4f4 - SDK 10.8) [Click for support]
[loaded] com.symantec.kext.ips (3.9.2f1 - SDK 10.8) [Click for support]
Launch Agents: ℹ️
[failed] com.adobe.CS4ServiceManager.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[loaded] com.symantec.errorreporter-periodicagent.plist [Click for support]
[running] com.symantec.uiagent.application.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.ea.origin.ESHelper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[failed] com.symantec.errorreporter-periodic.plist [Click for support]
[loaded] com.symantec.liveupdate.daemon.ondemand.plist [Click for support]
[failed] com.symantec.liveupdate.daemon.plist [Click for support]
[not loaded] com.symantec.nav.migrateqtf.plist [Click for support]
[running] com.symantec.sharedsettings.plist [Click for support]
[failed] com.symantec.symdaemon.plist [Click for support] [Click for details]
User Launch Agents: ℹ️
[failed] com.facebook.videochat.[redacted].plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
Dropbox Application Hidden (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
JavaAppletPlugin: Version: Java 8 Update 31 Check version
Default Browser: Version: 600 - SDK 10.10
User internet Plug-ins: ℹ️
Picasa: Version: 1.0 - SDK 10.4 [Click for support]
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Java [Click for support]
Norton\nQuickMenu [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
3% WindowServer
3% sysmond
1% DesktopServicesHelper
1% Safari
0% mds_stores
Top Processes by Memory: ℹ️
369 MB BitdefenderVirusScanner
206 MB iPhoto
180 MB Finder
163 MB WindowServer
160 MB softwareupdated
Virtual Memory Information: ℹ️
376 MB Free RAM
4.13 GB Active RAM
2.77 GB Inactive RAM
1.12 GB Wired RAM
95.19 GB Page-ins
255 MB Page-outs
Diagnostics Information: ℹ️
Mar 6, 2015, 07:10:16 PM /Library/Logs/DiagnosticReports/SymDaemon_2015-03-06-191016_[redacted].crash
Mar 6, 2015, 01:15:00 PM /Library/Logs/DiagnosticReports/BitdefenderVirusScanner_2015-03-06-131500_[reda cted].cpu_resource.diag [Click for details]
Mar 6, 2015, 08:00:36 AM /Library/Logs/DiagnosticReports/BitdefenderVirusScanner_2015-03-06-080036_[reda cted].cpu_resource.diag [Click for details]
Feb 27, 2015, 07:53:28 PM /Library/Logs/DiagnosticReports/Kernel_2015-02-27-195328_[redacted].panic [Click for details]
Mar 6, 2015, 12:02:22 PM Self test - passed
Mar 6, 2015, 11:18:09 AM /Library/Logs/DiagnosticReports/BitdefenderVirusScanner_2015-03-06-111809_[reda cted].cpu_resource.diag [Click for details]You can upgrade memory and the hard drive. Nothing else is user-upgradeable. All processors are soldered to the motherboard.
Maximum Memory
16 GB (Actual) 8 GB (Apple)
Memory Slots
2 - 204-pin PC3-12800 (1600 MHz) DDR3 SO-DIMM
You can see HDD and SSD options at OWC. Reliable RAM vendors are OWC, DataMem, and Crucial.com. -
DVD on mid-2012 MacBook Pro?
I've got a mid 2012 MacBook Pro, non-retina, and when I put a DVD in my computer, it says that the DVD is incompatible. Is there something easy I can do to fix this myself or do I have to take it in? Also, if you know how this might have happened, that would be appreciated too.
Hi olwags,
Welcome to the Support Communities!
The following article will provide some troubleshooting steps for this issue:
Disc Burning Quick Assist
http://support.apple.com/kb/ht1152#learn2
I hope this information helps ....
Have a great day!
- Judy -
Can my mid 2012 macbook pro 13 inch use apple remote?
Can my mid 2012 macbook pro 13 inch use apple remote?
- i knw the MBPR has no IR but does the none retina ver MBP have IR?yes it can
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iMovie got accidently wiped from my MacBook and now when I try to re-install it, it won't allow me because an eligible copy of iMovie isn't present. Any tips on how to fix it?