MIFI 2200 usage not updating

Well, unlike a lot of post on here we are pretty happy with Verizon as a viable alternative for ISP - formerly with Hughes satellite - cost a fortune to get installed - two service calls for $300.00 apiece convinced us to ditch then!
Our only complaint is the caps on usage - had to upgrade from the 5GIG plan to 10GIG - kinda pricey.
But the problem now is that our usage, usually updated daily, hasn't been updated since 12/22/2010.
Has anyone else experienced this?
Thanks! (and Happy New Year)

Thanks. I have a contact open with Verizon - just wanting to see if anyone else was experiencing this. Maybe we should take advantage of this; Verizon said if the problem wasn't fixed by end of cycle they would no-charge any overage <LOL>.
Strange that it would take this long to fix such a problem.

Similar Messages

MIFI 2200 usage

Can you please tell me how i can find the usage on a given day? FYI,I connect to the web via selection of the MIFI 2200 on the"airport" (mac) and have put the password into my key chain, so nothing pops up,and goes directly to the web (if i have made myself clear)
I have also connected to my USB but don't understand the options.
Thanks

If you visit your MyVerizon account on the Verizon Wireless website or if you look around in the VZAccess Manager for a usage section, I think you should be able to see the data usage on a daily basis. If not, at least you can find your overall data usage for the billing cycle. I'm on a MiFi 2200 right now on vacation since the other connection I have access to is disconnecting constantly, and I know that visiting http://192.168.1.1/ shows the data usage since the last time the MiFi was rebooted.
I use the above address since I do NOT have any Verizon software on my PCs. I'm running the MiFi in Wi-FI mode.
========
The first to bring me 1Gbps Fiber for $30/m wins!

Phone usage not updating

Anyone else noticed that the phone usage has not been updated on My BT since 5/7/14. I have definately made calls, and know it takes 48 hours to appear.
It seems to coincide with the anytime calls add-on being visible, give or take a few days.
It doesn't really matter with anytime calls, but for checking when you made a call it is useful.
Edit.
My broadband usage monitor is updating daily.
Solved!
Go to Solution.

Hi Everyone,
I'm sorry to see you're all having problems with the recent calls info not updating on your BT.com accounts. I've highlighted this and as soon as we have an update we'll post back here.
Thanks
Neil
BTCare Community Mod
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Vault usage not updated

Aperture 2.1.2 MacOS 10.5.6
When I create, or update, a Vault on an external disk the usage doesn't get updated in the Vaults panel in Aperture, e.g. I've just got a new external disk and created a new Vault but the panel still reports 144GB of 145GB.
It doesn't update until I unmount the drive and remount it.
Is this a known bug - or by design even?
Also, while searching the forum for this issue I found a thread about restoring selected images from the Vault and the replies said that it wasn't possible, you could only restore the whole library. Have I understood that correctly? If so, what advantage is there in using Vaults in Aperture if I also use Time Machine as that will back my Aperture library up.

Well, I can't find the "Component usage" within my enhancements:
But I find it very hard to believe that SAP gives us the opportunity to enhance everything within the WDP including the addition of new components, but does not allow us to use the (possible) interfaces of those components. That's strange. This means you can't add another ALV using a standard component but you have to build an ALV yourself.
Any other ideas to use an extra ALV component interface within the enhancement?
Cheers and thanks!

I have a mifi 2200. Can I use the sim card in it in my new jetpack?

I have a mifi 2200. Can I use the sim card in it in my new jetpack?

Hi Mike, congrats on the new jetpack! As evdotech mentioned, the MiFi 2200 does not use SIM cards because it is a 3G device. You would need a new SIM card for your jetpack. You can receive a software update in a VZW corporate store or by choosing Activate or Switch Device on My Verizon. This will ask for the SIM card number or ask if you need one mailed.
I hope that helps!
MarquiaF_VZW
Follow us on Twitter @VZWSupport

BT Infinity Usage Monitor not updating.....hmmm???

This happens at the end of every month. I'm starting to think it is an actual ploy from BT to stop users from knowing how much broadband usage they have left? The usage monitor normally starts acting up around the 25th of every month....then you get an odd day where it works then it then it stops updating completely. This leaves a BT user in a vunerable position.
A, Scared of using Internet - Not wanting a penalty charge by going over your limit!
B, Not allowing the BT user to use their full amount of data that they are paying for = saving BT money = ripping us off!!!
SORT IT OUT BT.......IT'S JUST NOT GOOD ENOUGH.

A lot more in this thread regarding the usage monitor,
http://community.bt.com/t5/BT-Infinity/BT-Infinity-Usage-Monitor-not-updated-today/td-p/616958
Regards,
Frogman

Hello. I upgraded my MIFI 2200 (had no contract on it) to a Jetpack (with a contract) when customer service told me this 4G device would use less data because it was faster. This was not correct. Anyway, I got the device, had problems, did tech support

I upgraded my MIFI 2200 (had no contract on it) to a Jetpack (with a contract) when customer service told me this 4G device would use less data because it was faster. This was not correct. Anyway, I got the device, had problems, did tech support, re-activated my MIFI. 1. Decided to return the device. Spent hours with Customer Service, then finally up to Management, they agreed to take it back and void the contact, I sent it back immediately – and instead of voiding the contact they transferred it to my MIFI! Please cancel the contract on the MIFI. 2. During the short time I had the Jetpack I continually received overage alerts, took it all the way up to 30 GB, each time I backdated the new data plan except twice when customer service did and failed to back date the increase, and once the computer locked customer service out and could not increase. The end result is I have a $495 bill, many of these alerts were false since I ended up with only 14 MG for the month, etc. I am asking that my bill be reduced significantly to reflect no overage and to compensate for these problems. Please open up a ticket for this.

I had Verizon JetPak and you will find it will eat data like crazy. I opted to sign on to ATT Uverse and configured my phones and other devices to the WiFi on the Uverse system. It took about 5 minutes to completed the configuration. I was using 10 to 12 GB monthly to support 5 devices. Even if you use Verizon DSL, you are still subjected to same GB allotment. In my area, Verizon DSL is not available. With Uverse, I have 250 GB monthly to use, and I have not even come close to using anything of that magnitude. I reduced my GB package with Verizon to 2 GB per month and since having ATT Uverse, I never use more than 1GB a month with Verizon.
I have no problem with Verizon cell phone service as we get a much stronger signal where we live than you can with ATT or any others. It is just my opinion, but if you are running multiple devices off Verizon Jetpak, you will eventually spend a fortune to keep pace. I pay $60 a month for 18 Mbps speed, although ATT have packages that cost much less. But, it saves me a bundle each month. The cost of Uverse alone is worth not having to run everything through a Jetpak.
If you have the option to use another DSL service provider in your area, I recommend dumping the Jetpak and sign on with another carrier.

Mifi 2200...Weak signal(not internet) for connecting my wireless devices.

Right now If i set this thing on top of my pc or ps3 it will detect the devices but if I move 5 feet away it looses signal. New to this wireless internet stuff and I'm not really digging the mifi 2200 at all. Is there a device I could buy that would give out a stronger signal then mifi 2200 or a device I could connect to the mifi 2200 that would do the job it's supposed to?

Okay, specify 5' away. Is it actually that distance and if so, are there any other wireless radio signals bouncing around that may be concentrated in that particular area. i.e. leapfrog, baby monitors, cordless phones, etc.
Have you fully charged the device? What computer Operating system do you have? How many devices are connected to the WIFI signal? Is your PC a laptop or desktop?
The reason I ask is that the MIFI normally has a wide range of broadcast for it's signal and if there are no other possible causes for the signal interruption, you may need to seek replacement.
Also, log into the web interface for the device while you have it in the optimal connection area then move it and check the status on the device for any type of changes in the administration software. I also need to ask if you are disconnected from the USB cord. Should be, but gotta ask.

MiFi 2200 acting crazy

I firmly believe something is wrong with my MiFi 2200 card, though I have talked to technical support time and again. Not always, but sometimes when I connect and go to typical webpages (yahoo, google, etc.) the usage soars to 25 MB in just a few minutes. I can disconnect the device, then reconnect, and go to the same type of sites and it will use less than 2MB in the same amount of time. This is ridiculous, I have to keep the statistics tab in VZAccessManager pulled up at all times to constantly monitor while I am working online, because I never know when it will decide to just go haywire. I have even connected the device before with out pulling any type of browser up and waited for a couple of minutes just to test it. In two minutes, and on more than one occasion, it used nearly 20 MB in 2 minutes......DOING NOTHING!!!

tbarrier wrote:
I firmly believe something is wrong with my MiFi 2200 card, though I have talked to technical support time and again. Not always, but sometimes when I connect and go to typical webpages (yahoo, google, etc.) the usage soars to 25 MB in just a few minutes. I can disconnect the device, then reconnect, and go to the same type of sites and it will use less than 2MB in the same amount of time. This is ridiculous, I have to keep the statistics tab in VZAccessManager pulled up at all times to constantly monitor while I am working online, because I never know when it will decide to just go haywire. I have even connected the device before with out pulling any type of browser up and waited for a couple of minutes just to test it. In two minutes, and on more than one occasion, it used nearly 20 MB in 2 minutes......DOING NOTHING!!!
The first time you access a page, you have to download all of the new content (including pictures and ads, which are often quite large). After that, your computer will cache that content and only download new items as they are added. This means that immediately returning to a page that is mostly cached will use substantially less data than the first time you accessed it.
As to the data use while not browsing, do you have any programs on your computer that are set to automatically update? A single program update could easily be 20MB. You should go through and turn off the automatic updates when you are on the MiFi so that you can choose to only download those updates that you need immediately, saving the rest for when you are on a WiFi or other unlimited connection.

Data plan used if MiFi connected but not actively being used?

If computer is on overnight but not in use, meaning MiFi connected, with that use up my data plan? Or does it use up with "active" use only? I'm sharing internet with other people so I'm not sure my data plan is being used on purpose or just getting eaten up while we are all asleep? I'm already maxed with 3 weeks to go!!!

As long as you have devices connected to the MiFi there is always a risk that those devices will consume data behind the scenes without your knowledge. This is how network connected devices work, they are constantly "in use" while connected. Computers, smart phones and any kind of internet connected devices are constantly backing up content, looking for updates and talking to other network devices. It has nothing to do with your active participation and all internet communication is held against you on your data plan.
The only way to completely stop data usage is to turn off your MiFi when it is not needed. This is a common safe practice that you should start using when on a metered data plan. MiFis are not intended to be left on 24x7 anyways, frequent reboots will help ensure the device stays in proper working order and increase the longevity of its life.
Verizon does provide everyone with a data log. The data log will provide you with time stamps and the amounts that are consumed at those times. It should be easy to see when your biggest spikes of consumption are. Isolate what devices are online during those times and what may have been going on and you can start to build a picture of where the problem lies.
To truly see the network traffic in terms of specific applications, web services or devices you need to find and install network monitors. Network monitors come in a variety of applications so you need to find and build a monitoring system that fits your environment. Considering you have other people connected to your MiFi it would not be uncommon for each of you to install a separate monitor specific to those machines.
Let me know if you have any other questions.

MiFi 2200 wireless connection issue

I have similar issues as I have seen others post.
I can access the internet if I direct connect the mifi 2200 direct to my laptop.
The mifi 2200 does connect wirelessly but it has limited connectivity status and the internet is not accessible.
The other oddity is whether I have the mifi 2200 directly connected thru the USB cable or wireless I am unable to connect to the device's IP address.
I can't figure out if it is a device issue or configuration issue.
I am presently waiting for tech support to call me back. 1.5 hours last night with tech support was no help.
Techs suggestion: take your laptop and mifi 2200 to a Verizon store for help... uhh NO.
Any body got any other suggestions while I wait for my call back?
Liz

liztnt123 wrote:
PDCLarry, Good know that I should not be able to get to the mifi's console if I have the device tethered.
But I still can't get to the console thru the wifi connection, still has limited connectivity status. The vz access sw that is on the mifi had a FW upgrade exe file. No update was done, newest version currently installed and yes it is 159
I tried the paperclip reset with tech support with no luck and have done it again, holding the reset down for 15+secs
I knew I should have just gone to the chill cook off instead of jacking with this thing all day.... Very annoying.
I'm having the same issue. I have two laptops ... one with Windows XP and the other with Windows 7. I tether the MiFi to my WIndows 7 box and it works. But when I make it a hotspot the Windows 7 box won't connect but the XP box will.
What I have noticed in the admin of the MiFI is that the Windows 7 box is connecting via ARP while XP connects via DHCP. So the IP address assigned to the Windows 7 box is outside of the MiFi's DHCP (192.168.1.24) range while the XP box is within the range (192.168.1.2).
So if you are using Vista or Windows 7 we need to find a way to change the wireless adapter from connecting via ARP to DHCP. Or maybe increase the DHCP range of the MiFi device to include the ARP range.
I'll test some more and send an update,

Service degradation with Mifi 2200/early termination fee

We use our Mifi to provide Internet access to my rural house that is about five miles from the nearest DSL connection. The Mifi replaced HughesNet in February 2011 -- and we've been very pleased with the service up until this month. We pretty consistently had about 2.85 - 3 Mbps download speeds. We have the 10GB plan.
On May 8 we noticed my previously decent connection is now worse than HughesNet. When we can connect and we can only connect one device at a time, it's very slow (0.06 Mbps download/0.09 Mbps upload according to Speedtest.net). We're well under our usage limit for the month.
We noticed some work going on at two local towers and waited it out.
Last Tuesday (May 22), since it appears the work on the towers is over and one of my neighbors said their Verizon cell phones were completely down for two days, I called Customer Service and worked with them and their script for two hours before the genuinely trying-to-be-helpful woman on the other end said she'd have to submit a ticket to technical support to have someone come out to my house. They would call me. I'm still waiting for that call.
Last night I took the mifi and my iPad about 25 miles down the road to see if maybe it was the mifi. On the side of the road, near a couple cell towers (don't know if they were Verizon), I was able to get 1.85 Mbps download speed. Not wonderful, but better than HughesNet on a good day.
Do I have any option to get any money back for service they are NOT providing?
Can I get any kind of break on the early termination fee if I have to cancel because Verizon is unable/unwilling to fix the problem with their tower? (I live in a sparsely populated area--so they don't have hundreds of customers screaming about it.)
What is the early termination fee for a Mifi 2200? (I've looked all over the website and am unable to find it).
Thanks for your advice.

Hello,
To answer your questions:
1. There are no options for a "refund" on your service.
2. Yes. Call them up and mention you wish to leave for service related reasons. VZW should be leniant and atleast offer you a discount if not cover the entire fee.
3. ETF $175.00 for these devices. The ETF is pro-rated for each month of service you used the device. I believe the ETF is reduced $10.00 per month.
Service related problems are hard to argue. Either the service is good enough in your area or it is not. Sometimes there is seasonal interferance that naturally goes away and comes back over time, its not always worth it to wait it out. Some users are successful with antennas and amplifiers to improve the signal strength. Conducting a site survey should give you some confidence in a decision to invest in that equiptment before you buy.
Site Survey:
http://3gstore.com/page/13_will_an_antenna_help_me.html

I have a verizon mifi 2200 modem and wonder if an ipad with retina display will connect to it

I have a verizon mifi 2200 modem and wonder if an ipad with retina display will connect with it to use the internet

It should work. Have you tried and it doesn't work?
FYI
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

How to fix MiFi 2200 that VZ Access Mgr can't find (no status light)?

I have a new Verizon MiFi 2200 I am trying to get running. VZAM software was downloaded successfully. Windows (XP SP3) Device Manager recognizes the phone as a modem when I plug it into the USB. It shows the drivers were installed. If I press the master reset with a paper clip, device manager drops the the modem out, and then picks it up again right away. Unfortunately, the windows modem query does not get an answer back. And, VZAM software doesn't find it as a device either.
I have a solid green power light. But, there status/activity light won't come on. Pressing the power light didn't fix it. Pressing the master reset didn't fix it, either.
I reinstalled the VZAM software. I tried another laptop running Windows 7 - still no communication. VZAM downloaded the firmware update. When it tried to install it, it could could not write it into the MiFi.
The Verizon tech service phone people tried to tell me I need to buy service first, before the computer software can communicate with the WiFi, but that is NOT what the manual says. It sounds like a hardware issue to me.
So, any highly experienced people ---- shall I send this boat anchor back, or do you have suggestions for another route I can go???
Thanks for your help.
P-beau

I got partway. I went to a VZW store and they got me a phone number, linked to the inherent device number. Then, it became apprarent that the device is defective. My supplier is sending out a new one, I'll be travelling a lot, and won't be there to receive it for a while, then back on the road again. I'll check back in when this gets resolved,
Thanks for the reply
P-Beau

HT1688 iPhone 5S, Settings Cellular Use Cellular Data For Apps - Not Updating

I have iPhone 5S iOS 7.0.4 with AT&T Contractual Plan.
When I change any settings in Settings > Cellular > Use Cellular Data For to disable or enable apps to use cellular data. And, if I exit and enter again it shows the old settings.
Also Call Time > Current Period is not updating.
This is happening for last one week. I have also noticed heavy cellular data usage for last one week.
I have reset the phone as a new phone this it is solved, but if I restore from my backup, then the problem is returning again. Even I have deleted some apps, but it doesnot help.
Please help me to solve this.

Call AT&T - it seems they are forcing their own settings on you.

MIFI 2200 usage not updating

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