Mifi 4510L and 4620LE throughput slows throughout day eventually locks up in 24-48 hours. New Update?

Hello all. I have had a Mifi 4510L for about 6 months and its behaved pretty well. A lot of drop outs but it would reconnect and keep going. I bought a 4620LE last month and tried it for a couple of weeks. I noticed when I first powered it on it said it was installing an update. After the first day where it seemed to work fine, I rebooted it to leave on while I returned to my home.
The mifi unit is on a farm about 100 miles outside of town and is my only link to my farm and observatory (via gotomypc). I can monitor the observatory, close the roof if weather turns bad and take images of objects in the sky. Well its obviously a very high priority that the connection be maintained unless I want a 200 mile round trip drive in the middle of the night.
So the mifi 4620 was great on paper but but as the day went along it would get slower and slower. If I restarted it it was normally good for another 24 hours. However one nite it decided to stop working at 1:30 AM which caused a 3 hour drive to find it had just plain locked up. So I took it back and returned to using the 4510L with out difficulty again even though it was a bit choppier but comparatively very reliable.
Then last week the same affliction began with the 4510L. Getting slower and slower throughout the day unless restarted. And today having forgotten to recycle it yesterday I'm getting ready for a 3 hour drive to go power cycle it.
So I have a couple questions.
1) Have there been any new updates that may have occurred lately and is there anyway to roll back the updates if this is true?
2) I have a powerstrip ordered that can ping the mifi unit continously to see if its down and then powercycle the powerstrip its attached to. It can also do that every day at a certain time. I would have to take the battery out so when the power is cycled for 10 seconds it would shut off then back on.
The main question on this is, is there a way to have the mifi unit power back on in an active mode instead needing the button depressed to bring it back to life?
For information I'm about 5-7 miles from a tower and am using an external antenna with a 3 watt amplifier. It ha always preformed well, well until just before Xmas.
Thank you all for any help to a tricky situation!!

Hmm interesting on the power strip idea. I've written some software that can remotely manage my mifi (performing web requests to restart it). If I remove the battery from mine (only powered via usb or outlet) it just goes into an endless loop of powering on and then off again. How'd you get yours to stay powered on?
My software doesn't work when the mifi has crashed though

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MiFi 4510L and Macbook Pro Retina

Hello,
Anyone get a new Retina MBP working with the 4510 MiFI unit?
This same MiFi works flawlessly with my other Macbook Pro (2009) but with the new Retina MBP I get a connection but no browing/internet access.
The password has been confirmed via review in the Keychain and any other WiFi networks I connect to work without issue.
Searched online and can not find others with a similar issue.
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Regards,
Steve

Steve,
What you are describing here is either a password problem or a incompatibility issue between your device and the default settings of the MiFi 4510L.
The first thing I would do is re-enter the WiFi password on your MacBook. Since I'm not a Mac guy I wont be able to tell you the steps necessary to accomplish that goal, but I'd bet you can figure it out.
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Remove/Change the WiFi password
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I have a MiFi 4510L and it is erratically going dormant while still having a green light.

Have to reboot to run again. Will the card out of this unit work on any other WiFi units or do I have to buy another 4510L?

Dormancy is a feature that is built into all Jetpack devices. It is not a defect that needs to be corrected, rather it is an indication that something may be wrong with your actual connection with the towers. All devices will go dormant after a device stops sending or receiving data for a determined amount of time. Devices will go in and out of dormancy as frequently as is needed so long as the Jetpack is performing like normal.
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The SIM on a MiFi 4510L is a normal full sized SIM and can be swapped with other Jetpacks of the same kind. You need to be careful not to consider swapping with a Jetpack that uses a Micro SIM card such as the 4620L.
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Mifi 4510l and Windows Live Mail

I recently purchased the 4510l to use while I was on the road. On the first trip I had excellent connection/speed and signal throughout. My biggest problem is when accessing some of my mail servers (mainly Mediacom) I get error 0x800ccc0e on all accounts/tries. When I switch back to my home wifi WLM checks all 8 accounts with no problems. Using the 4510l I can access my mail thru webmail but that means logging in 8 different times where my client does it automatically. I did notice that one account in WLM (yahoo) does check and transfer so it seems to be a problem accessing mail.mchsi.com thru WLM using the 4510L. I have not changed any settings in WLM since it works fine on my home network and that's where I am usually at. I did do a firmware update (2.28.02) on the 4510 but same result. This is the same situation I get in when I am at my aunts and she has a competitor cable ISP. In that case both Imon and Mediacom don't admit to any blocking but refuse to troubleshoot. Any help/tips with the 4510L would be greatly appreciated!

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Thanks for your effort John, and you are right not everyone is experiencing this problem but a sh*t load of people are. and it seems to be an on going thing.
Managed to find this link where someone had the same problem.'Firefox not responding for 10-15secs' where 3362 people have reported to have the same issue.
https://support.mozilla.org/en-US/questions/767246?page=2
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Having a heck of a time with 2 new MiFi's. I upgraded to the 4G 4510l on 2 exisiting lines on my account replacing older 3g MiFi's. These devices would not activate via the automated activation line. Brought them into the local VZ store where they were purchased. No go, they said I need to call tech support. Something about terms of service or conditions. I didn't fully understandt the explanation. Tech support says the devices are already activated. Not true. I am unable to get a wifi connection to the device but not out to the Internet. When I connect to the MiFi's web gui, you can see it trying to connect to the VZ network and then it says disconnected a few seconds later. I get a solid purple led light meaning 4g is detected but is not connected to the VZ network. Hmm, sounds like it's not activated despite being told otherwise.
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Annoyed in VA!

If you are still having problems, please reply to the private message that I am sending you. I will call you to provide troubleshooting assistance.

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Ok, where to start. About 11 days ago I upgraded from the Mifi 2200 to the Mifi 4510l. I currently use the mifi as my main internet connection in my house. I run a desktop, ps3, iphone 3g, and droid x off of the Mifi device. Every device besides the Droid X communicate flawlessly with the mifi 4510l. When I had the Mifi 2200 there weren't any connections problems. As soon as I recieved the 4510l I began to have problems with the Droid X.
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Last night "Andrew" from tech support suggested that I exchange the mifi 4510l for the samsung 4g device at my local store and see if that communicates better with the Droid X. I went down to the local verizon store with the mifi 4510l and was told that I would have to pay a restocking fee of $35.00 if I wanted to exchange the mifi 4510l. I decided to leave the verizon store because I was getting the feeling that they weren't going to do anything for me until I forked over more money.
So, here I sit with the Mifi 4510l that wont connect to my Droid X. Everytime I talk to verizon tech support they tell me that they need to discuss the problem with their supervisor and that they will call me back. So far, this has happened three times with zero call backs. My only hope is that someone else is having the same problem and has figured it out. I have tried all of the different security setups, different channels, different wireless modes (g,b,n), etc. It is almost as if the Mifi 4510L goes dormant, and the Droid X cannot wake it up out of it's "dormant" state, whereas the iphone, or desktop don't have that problem. If anyone can help me, I would GREATLY appreciate it. I am kinda stuck.
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Hey, I came across this posting because I also have a Verizon mifi4510L wireless device for my apartment and its having issues connecting to my ps3.
i wish i could help you with your issue cause its sounds really irritating and silly that they arn't getting it to work properly. or listening either. but i'm not as technologically savvy which makes me need to ask about the ps3 thing-
you said you got it to detect on your ps3? or did you enter it manually?
cause, this device isn't being seen when the ps3 scans for wireless connections. i entered it maually and its telling me the characters i entered arn't valid and telling me instructions for hexidecimal and ascii imput characters.
i am a bit lost, and i wondered if you could help me. if not, anyone else? ha
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I used to have the Mifi 2200 - and was able to cable up to the mifi - and use the Vz Access Manager to authenticate to the verizon wifi hotspots at airports, etc.
In getting the 4510, I see the Access Manager is no longer used/needed/supported, so how do I authenticate now to use the wifi hotspots...
Support, and my local store had no clue.

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From http://support.vzw.com/clc/faqs/VZAccess/verizon_wifi.html#item7
Who is eligible for Verizon Wi-Fi service?
If you are currently signed up for a Mobile Broadband or GlobalAccess monthly service plan on a month-to-month, one- or two-year contract term, you are eligible for complimentary Verizon Wi-Fi.
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Hello,
I have a Verizon Mifi 4510L, and am loctaed in zipcode 43402.
All of my friends 4G Phones receive ~15 MBs download. However my Mifi is only receiving less than 2 MB at anytime, even though the connection is stable. I have purchased an antenna, moved it around the house, etc... But nothing changes and remains a bad connection. I am 99.9% sure that my device is fine.
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JD,
Your MiFi does not sound like it is performing correctly. 4G should be atleast 5 Mbps when testing on Speedtest.net. What I suggest is a level 2 reset to clear up your SIM card and reconnect to the local towers.
Level 2 Reset:
Power down the MiFi
Remove the back cover
Remove the battery
Remove the SIM card
Allow the MiFi to sit for 30 seconds
Reassemble the MiFi
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I just received my MiFi 4510L and am already having issues. I have gotten it to work with my WiFi iPad, but not reliably. I am hoping some of the experts can answer these questions. I am in need of step-by-step instructions, if that is possible.
How can I see the log that I read about on this forum?
Why does MiFi change from 4G (green light) to 3G (pink light) when I have not physically moved? Speed correspondingly changes from 7mps to .5mps.
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Hello,
In response to your questions:
1) To view logs:
1. Connect to the Mifi
2. Navigate to http://mifi.admin
3. Sign into the MiFi
4. Navigate to Advanced > Diagnostics
5. Click the System Log button
- You may have to enable your logging feature the first time. Steps should be displayed on the MiFi.
2) Your MiFi will automatically transition between 3G and 4G in your area depending on the quality of the signal. This normally happens when the MiFi detects an issue with 4G when 3G is also available. You can configure around this feature and lock the device in either 3G or 4G if you find it annoying. I would also suggest updating the firmware to the latest as each firmware update so far has been released to address this issue.
3) Those are all good reasons to call in for a replacement device or parts. You might want to examine the battery and try using the MiFi without it for a while to compare. Remember that the device will not remain powered on with a USB connection unless you are on the most recent firmware version. Red lights are also a good reason to call in for hardware replacement.
4) Battery life is rated around 6 hours, but I find I can normally get around 4 with normal useage.
5) Fully charging the battery does not take too long. I would estimate around 20-30 minutes. I normally charge and use my MiFi at the same time though. If you can give it enough juice to boot then you can attach the power cable later and continue to use it.
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Mifi 4510L and 4620LE throughput slows throughout day eventually locks up in 24-48 hours. New Update?

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