MiFi 4510L no internet

The LAN part of the device works wonderfully, it hands out addresses and we can pull up the web interface just fine. But on the "WWAN" tab, the IP, Mask, Gateway and DNS are all 0.0.0.0 I have tried the 'connect' button, enables logs, updated the software all to no avail.
The really strange part of this is we got 2 of these (1 for each of our trucks) and BOTH are having this issue!
Just to be clear. On both devices I have gone thru every idea on the "Loses Connection" thread.
Any new ideas would be greatly appreciated!

You mentioned you tried everything already. Without knowing the details of what you tried its hard to suggest something "new".
I'd suggest a level 2 reset for this situation. Normally when a device has a problem connecting with the local towers resetting the SIM card can help it renegotiate its connection.
Level 2 Reset:
1. Power down the MiFi
2. Remove the back cover
3. Remove the battery
4. Remove the SIM card
5. Allow the MiFi to sit for 30 seconds
6. Reassemble the MiFi
7. Test the Connection
It also might be a service problem in your area. As Verizon works on other problems they may create other issues that they do not intend. You mentioned that your MiFi's are in trucks. Have you noticed this problem in any consisten locations?

Similar Messages

No Internet Connectivity- MiFI 4510L

I am unable to connect to the internet using my MIFI 4510L. I live in a rural area, but have 4G
I have been reading most of the posts with similar problems and tried all of the solutions. (reset 1,2,3) restarting computer. I have full bars on my device, but it is only getting a 3G signal and it says the computer is connected to the device but won't connect to internet. My phone is receiving 4G. I have taken my MIFI to other locations and tried other computers and am still unable to get internet on any.
I also took it into a store and they couldn't get it to connect to anything, then they thought they had gotten it working, and told me it was yet it wasn't. The individuals at the store didn't seem to have tons of knowledge about getting it to work.
I originally bought this in January and haven't had problems before this. It has been a few weeks since I have been able to use my MIFI to get any internet.
Any other ideas would be appreciated.

Hello KB,
It sounds like there may be an issue with the 4G LTE antenna or SIM card on your MiFi.
The resets would have cleared out any temporary issues associated with your device so we can rule that out.
You mention the MiFi has the same issue in different areas, presumebly under different wireless towers. You also mention that your iPhone is connecting via 4G LTE to the same towers. That rules out a local connection problem with your normal towers, lets assume they are working correctly.
Perhaps something fried on your MiFi which is causing the glitch behavior. For example leaving the device in the sun can overheat and even melt components when the device is on. This scenario seems to fit your symptoms the best.
What I suggest is talking with VZW again and requesting that they send you new hardware. Either a new SIM card or a brand new device will most likely be needed to resolve the problem. If you stop by a VZW store again they should be able to swap your SIM with a test SIM to confirm an issue in that area. Likewise they could pop your SIM into another broadband device to see if it behaves normally too.

MIFI 4510L Unable to connect to the Internet

MIFI 4510L says I am connected but I am unable to access the internet. Is there still an outage going on? I have had no internet connection for a few days now. The tower near me here in Michigan appears to be out yet VZ says the outage has been fixed.. Is anyone else having this issue?

Hello,
Try to reseat your SIM card with a level 2 reset. This reset is normally effective at forcing your MiFi to re-negotiate with the local towers which should help you.
Level 2 Reset:
1. Power down the MiFi
2. Remove the back cover
3. Remove the battery
4. Remove the SIM card
5. Allow the MiFi to sit for 30 seconds
6. Reassemble the MiFi
7. Test the Connection

MiFi 4510L and Macbook Pro Retina

Hello,
Anyone get a new Retina MBP working with the 4510 MiFI unit?
This same MiFi works flawlessly with my other Macbook Pro (2009) but with the new Retina MBP I get a connection but no browing/internet access.
The password has been confirmed via review in the Keychain and any other WiFi networks I connect to work without issue.
Searched online and can not find others with a similar issue.
Any ideas on how it can connect to other networks but this one MiFi fails while the same MiFi network can be accessed via a different model MacBook Pro laptop???
Regards,
Steve

Steve,
What you are describing here is either a password problem or a incompatibility issue between your device and the default settings of the MiFi 4510L.
The first thing I would do is re-enter the WiFi password on your MacBook. Since I'm not a Mac guy I wont be able to tell you the steps necessary to accomplish that goal, but I'd bet you can figure it out.
If you can confirm that the WiFi password is getting entered correctly then the next step would be tweaking the MiFi. I'd suggest changing either the WiFi password to WPA or change the 802.11 wireless mode to B+G.
Remove/Change the WiFi password
Navigate to http://mifi.admin
Enter "admin" in the textbox in the upper right hand corner
Click the WiFi tab
Change the security of the device:
Change Selected Profile to Open Access
Change the Security from WPA2 to WPA or WEP
Update your WiFi password if necessary
Click Apply
Test your connection
Change the 802.11/Wireless Mode
Sign into your MiFi
Click the Wi-Fi tab
Change the 802.11 mode from B+G+N to B+G
Click Apply
Test your connection

Connecting MiFi 4510L mobile hotspot to a PC

I recently upgraded my mobile hotspot to the 4510L 4G LTE. My previous MiFi device allowed me to connect my PC to the internet by USB cable. My new device came with a USB cable however it says its only used for updates/upgrades. I tried to use it anyways to connect my PC to the internet and it did not work. Of course the new device works well wirelessly with my laptop. Can I use my new device to connect my PC to the internet?

You cannot tether / connect to the MiFi 4510L via USB cable.
The MiFi is wireless connection only device. USB and Ethernet cable connections will not work with the MiFi. If you need to use a cable then you must add a different device such as the one suggested by evdotech.
ex. MiFi ))))wireless)))) MBR95 ---cable--- Computer.
The USB cable is only used for charging and firmware updates. The 2.23 firmware update will enable you to take future updates over the air further reducing the use of the USB cable.

Connect MiFi 4510L to Ethernet Router/Network

What is the simplest way to connect the MiFi 4510L to my home ethernet router/network?
I have a PC (Windows XP) and printer (HP 7310c) that are both connected by ethernet to my current wireless router (NetGear WGR614). I also have a laptop that has WiFi built into it. So, connecting the laptop to the MiFi 4510L is not a problem. But, I would like to connect my other ethernet-based devices to the MiFi 4510L.
I know that I can plug a USB WiFi adapter into my computer (running Windows XP) and then I could attach the network printer to the computer and share it. So, that would be one option. But, I would like other options because I would like to receive WiFi signals from the MiFi 4510L in my basement. I can get WiFi in the basement with my current NetGear wireless router, but not with the MiFi 4510L.
I was wondering if a wireless repeater with LAN ports would do the trick of allowing me to use ethernet for my PC and printer, and get the extended WiFi range that I currently have with my NetGear wireless router.

@willzz999,
I really appreciate the answer. I did find a Wireless Extender (NetGear Universal WiFi Range Extender WN2000RPT) at my local Best Buy and thought I would try it.
Just as you indicated in your reply, my existing router and the MiFi 4510L router are both configured to assign IP addresses, which results in conflicts. I know that it would be possible to configure both devices so that DHCP conflicts wouldn't occur, but it would take me a lot of time to learn how to do this.
Here is what I finally did:
1. Configure the WN2000RPT as a wireless bridge. The device has four ethernet ports, just like my current router.
2. Disconnect the wired devices from the router and connect them to the WN2000RPT.
3. Turn off the router.
4. When I initially installed the printer, I assigned it a static IP address that was beyond the range of the DHCP for the wireless router IP address assignments. I had to make sure that the static IP address was being referenced by the machines that were trying to print.
The MiFi 4510L supports 5 wireless connections. It also assigns 9 IP addresses. So, this means that it can support the four ethernet connections on the WN2000RPT, in addition to the 5 wireless connections it already supports. One wireless connection (and IP address) will be used by the WN2000RPT. However, the WN2000RPT also sends out a WiFi broadcast, so the wireless devices can connect to it, also. This means that the MiFi 4510L - WN2000RPT combination will support 8 devices on my home internet, without configuring subnets.
BTW, I intend to replace my current wireless broadband service with the Verizon 4G service using the MiFi 4510L. The limits, speed, and price for my current wireless broadband service are nearly identical to those for the Verizon 4G service. This means that I can have essentially the same home Internet service with the addition of being able to take the MiFi 4510L on the road. I am not depending upon the home internet service for business usage, so it's ok if there a few glitches while Verizon is rolling the 4G out.

MiFi 4510L Uplink is slow

I use "Verizon Jetpack 4G LTE Mobile Hotspot MiFi 4510L".
Before, I heard "Download/Uplink is 2-5Mbps, All the time, 24/7" from Verizon chat system.
Therefore, I started use of "Verizon Jetpack 4G LTE Mobile Hotspot MiFi 4510L".
However, the Uplink speed is 0.5Mbps when I measure the speed.
Would someone teach me the solution of this problem?
I want to use Skype(video) to my mother smoothly.

A typical good 3G connection is 1-2 mbps for download and 1mbps for upload. For most people those speeds will allow them to do whatever they need on the internet.
A typical 4G LTE connection is much better with 10+ mbps for download and 5 mbps on upload. Your MiFi 4510L is 4G LTE compatible but you must be within range of this network to take advantage of those speeds.
Check the light on the side of your MiFi. If it is green then you are 4G, if it is purple/pink then you are 3G. The best way to get your MiFi to perform at the normal level is to run through the various levels of resets.
Level 1 Reset:
Power down the MiFi
Let the MiFi sit for 30 seconds
Power on the MiFi
Test the connection
Level 2 Reset:
Power down the MiFi
Remove the back cover
Remove the battery
Remove the SIM card
Allow the MiFi to sit for 30 seconds
Reassemble the MiFi
Test the Connection
Level 3 Reset
Power on the MiFi
Remove the back cover
Press and hold the Reset button next to the battery for 10 seconds
Watch the MiFi E-Ink display to see if all the icons are displayed
Release the Reset button
Reassemble the MiFi
Test your connection

MiFi 4510L Problems - unable to browse web but can ping !

Have had stationary 4510L for months since my local store rep convinced me to upgrade my perfectly good 2200. Wish I had never done so. First the 4G/3G connect issues kept me from working until the recent firmware patch was finally released. But mixed in with that issue is another one that has gotten progressively worse. Three replacement devices and two new SIM cards later and I still have the issue. After three (alleged) trips to the tower reporting no issue, I decided to take the MiFi on the road to see if I have same issues on another tower. I do. Anybody else seen these symptoms or have any suggestions?
1) Browsing fine, usually in forced 3G (EVDO) mode due to earlier issue resolved by firmware upgrade.
2) Suddenly web sites stop responding with timeouts, or server unavailable, or web site taking too long to respond messages (depending upon browser in use).
3) WiFi connection is good and I can browse locally to access modem.
4) Modem states to be connected and not dormant, with decent EVDO signal strength.
5) Connection log shows some TCP and UDP traffic.
But cannot browse anywhere. The only fix is to disconnect and reconnect. Then it all works fine. The WiFi connection is never lost. Don't need to reset the modem, just drop the call and then reconnect.
Logged 12 to 15 calls on this and have not gotten satisfactory response yet. Spent hours and hours collecting data on dates, times, screenshots, etc. Two very interesting things that I think would be indicative of issue:
1) Even though I can't browse web sites, I can ping them !!
It's as though internet layer protocols are working but transport layer are not. When I can't browse, I also lose my VPN connection (if a session was established). Cannot reconnect VPN, says the server does not respond, but I can ping it!
And in the Connection Log, I can see the ICMP traffic from the ping, along with TCP and UDP. Yet cannot browse to any website.
2) Once this problem occurs, the clock starts to drift from real time. The time stamps in the Connection Log and in the System Log are a few minutes off, then ten to fifteen minutes off, then withyin a few days they are an hour off. They occasionally show 1980!! A hard reset re-synchs the timestamps to the system clock.
*ANYBODY* have these symptoms or any suggestions? And if you have issue where browsing stops, but WiFi is still wokring, try pinging the website and see if you get a response. I'd like to hear form you.

I have the *exact* same problem. Been happening for months and nobody at Verizon has a clue. I am going insane!!! My problem is especially worse when I have more than one WiFi client connected. "Stop browsing" means unable to browse the internet. I can still browse on the local MiFi private network fine. Just can't browse thru the Verizon network!
One laptop will stop browsing (but can still ping!!) while the others are working just fine. Dropping the wireless and reconnecting doesn't fix it. Rebooting the laptop doesn't fix it.
One client can browse but the other can't (but both can ping) and there is nooooo way to fix it but disconnect the call and then reconnect. FRUS.STRAT.TING !!!!!
Happening now five or six times per day. We may have two to four laptops connected at any given time. Mostly we just do w/o internet on the clients when they stop browsing. The other laptops will continue to browse for quite some time. Eventually, when the working systems have an opportunity, we have to drop the MiFi call and reconnect to restore internet to everybody.
THIS IS KILLING ME.
I cancelled my voice service this week and transferred to ATT. T-mobile has a $40/month 5GB plan that does not charge for overages. I'm considering switching to that. Verizon, how many customers will you lose before you get your act together?
MiFi 4510L - replaced twice, latest one is three weeks old
Modem Firmware - 2.16.07 (the latest),
Using EvDO with better than -80 signal strength

Very slow connection with Mifi 4510L??

I'm hoping someone here can give some guidance. I am having very slow connection with the 4510L we just got. Via test on speedtest.net I'm seeing download speed of .17 MBPS at times it was so slow the test was not completing. I normally have 1 or 2 bars on the mifi unit and have seen up to 3 at times. I drove into town and see the same range (1 to 3 bars). I have yet to see the 4G light come on except for prior to activation (would light solid green at times) since activating I have only seen the violet light for 3G.
Verizon advertises full service both around our city (Richmond, VA) and at my more remote location in Hanover. I have been through the recommended resets and nothing seems to improve the connection speed. Could the unit itself be defective? Also, I've noticed when I go to a location website it thinks I am in Pennsylvania when I am in Virginia. Could the Mifi be trying to connect to a signal in that location for some reason (was refurbished device)
Thanks for any help you can offer,
Brian

I was having problems but upgrading to 2.28 seems to have helped me in addition to a few other changes I made based on this review of the 4510L
http://www.anandtech.com/show/4500/novatel-wireless-mifi-4510l-review-the-best-4g-lte-wifi-hotspot/4
1) "selecting WPA2 Personal/PSK (AES)"
2) "manually selecting a channel (instead of Auto) fixes almost all the instability problems"
(I'm not sure if it actually worked as the diagnostics always shows channel 0 no matter what I picked. I did try a couple before one - or the myriad of other things I tried - seemed to make a difference - at least for now - fingers crossed)
3) "allowing for one to select between each network mode manually, so you can force 4G LTE, EVDO, 1xRTT, or all of the above. This is incredibly useful if you’re right at the cutoff for 4G LTE SINR" (that's WWAN Preferred Mode LTE only for me)
4) I also changed my 802.11 Mode to just one mode that works on both computers at my house
5) I am also careful to turn it off when I am done with it and take it off the charger for the night as well.
It is my only internet service due to my semiremote location (no cable etc) and when I first got it as a replacement for my dependable 2200 I was about to pull all my hair out. I was "forced" into it because due to antenna issues on a local tower that supplies my 3G signal my 2200 wasn't even able to load my gmail account. Verizon very helpful on that - call us if its still an issue in a "few weeks"! However, when I inquired about the antenna's effect on a 4G signal, an intelligent tech was able to tell me that it was not the tower I would be getting a 4G signal off of - odd but I didn't question that possibility.
It runs very very warm but I suspect having it on the charger and using it almost all day is part of that. At first I was wondering if heat was part of the problem - going so far as to have it sitting on an ice pack to test that theory. Of course then I had to wonder if maybe I was freezing it -lol. I am careful to turn it off when I am done with it and take it off the charger for the night as well.
I've been on it most of the day and it seems to be behaving well - so fingers crossed

Jetpack MIFI 4510L

In November of 2011, I received a advertisement from Verizon stating that I could upgrade my present Verizon
Wireless Fivespot which is 3G for a Verizon Jetpack 4G LTE Mobile Hotspot MIFI 4510L free. I made the switch and
used it in my home in Nebraska for about a month and a half before going on the road in my motor home heading to
California for the winter. From the start, I have had problems with the MIFI disconnecting from the internet.
Constantly. Access will go from "Local and Internet" to "Local only" or "Connected with limited connectivity".After
fiddling with connect/disconnect which sometimes takes anywhere from a few seconds to a couple minutes, I may
regain a connection. It is very frustrating when trying to pay bills on line or fill out forms, etc. When I arrived
in CA, I went to a Verizon store and eventually got them to order me a replacement. Same problem. I am now on my
third replacement (fourth MIFI) and another replacement is on the way as I write this. I'm a 13 year veteran of
Alltel/Verizon and have not used any other wireless service. I asked the rep at Verizon if I could get the latest
Jetpack 4620L since the 4510L wasn't working. I thought I had an agreement to get one as a replacement with just an
extension of the two year agreement, but then I was told I would have to pay a reduced price for it. I didn't go
for it, so now a 4510L replacement is on the way. Another problem with this device is the constant switching
between 4G and 3G. I've been parked in the Monterey Elks Lodge parking lot since Dec 26th and the light blinks
green when 4G and purple when 3G. It goes back and forth continuously. At one time or the other, all devices that I
have had have had the firmware upgraded at the store and at least two sim cards replaced. Two trouble tickets were
issued, the first lost and I've not been contacted about the second one although it's been a couple weeks since the
second ticket was issued. There seems to be some serious design or manufacturing problems or both with the 4510L.
It looks as if I'm going to be stuck with this device unless I want to just dump it and take my penalty. Is there anything else that I can do?

I
After I sent the message below, I received my replacement MIFI and on the plastic sleeve that it was in there was a decal which
among other info on it stated that the firmware was 2.28 so we'll now see if
that solves my problem. I went to the 192 site and verified that the FW is indeed
2.28. Will let you know how this new (reconditioned) device works.
Charles
I tried switching to 3G only and it work for quite awhile, but then started dropping the connection. It was obviously a lot slower with 3G. Went back to 4G and into the 192 site and checked for new updates. It says that there are no new updates available. I had the Verizon store update the Jetpack when I received it as my third replacement. The 192 site shows an AP FW version 2.10-3.0.0.5 and a modem FW version 2.23.01. I think the later is the one you're talking about. If it is, then I guess that I'll have to take it back and specifically ask them to upgrade to 2.28. Still waiting on the next device. Thanks for your help.
Charles

Mifi 4510L Mifi Hotspot...is it the network? and what about the firmware update?

I have spent several months trying to seek a solution on the repeated and frequent disconnects from the Verizon wireless network using my Mifi 4510 L. No success. I have conversed with Verizon Wireless "experts" on this matter and have basically been ignored, since they do not have a solution. It has cost me a pretty penny in wireless costs due to lost connections in downloads, etc...for which I do not get any credit from Verizon on my wireless bill...go figure.
I have even been accused by Verizon that the problem is my computer and hardware, even though I have ran several hardware, software, and "real-life" connection checks on other wireless networks with no issues at all. I even have been getting better connectivity when I use my Verizon USB UML290...but I hate having to switch moving my SIM card from the USB Modem to the MIfi4510L...one of these days the SIM card will fail. Verizon has checked the signal strength at my home and work locations (which I already knew as good), but never heard back from them.
Anyway, I have verified that my wireless network adapter works just fine on other wireless networks (no dropouts, etc). I have even upgraded to another Windows Operating System - Windows 7...which is more superior than Vista in dealing with wireless communications. I have implemented quite a number of the solutions provided by other great Verizon Wireless Community members, but the connectivity problems continue to occur.
When I did a review of my wireless hardware logs, I noticed that when I was encountering problems, the dynamically assigned address given to me on the Verizon Wireless network changed quite a bit, even when I was using the same web site. When my wireless connection worked fine, the dynamically assigned address was consistent. This seemed to change when I encounter peak network load times.
I would appreciate a straight answer from Verizon Wireless on what is going on with the network. I live in a solid 3G coverage area...but just far away from 4G to benefit for the increased throughput. The closest 4G location footprint is about 40 miles away from me.
Finally, what about the Mifi 4510 L firmware update? I have yet to see any notification about this firmware update, either through normal e-mail channels or even through my Mifi configuration site
http://192.168.1.1/mifi.cgi
What gives?
I realize that I am sounding a little perturbed about this matter, but it has been almost 4 months now...and Verizon is not living up to their part of the bargain on providing good tech support on the Mifi 4510L. When they do not have an answer...they ignore the customer. Not good business!!!
Kevin Smith
Metropolis, IL

kescom11 wrote:
Finally, what about the Mifi 4510 L firmware update? I have yet to see any notification about this firmware update, either through normal e-mail channels or even through my Mifi configuration site
The firmware update was released a few weeks ago and there were multiple threads in this forum for it:
Software Update: Verizon Wireless 4G LTE Mobile Hotspot MiFi™ 4510L
The firmware update primarily addresses a problem with the MiFi switching from 3G to 4G and back. I would not expect it to resolve a connection issue for anyone in a 3G only area. Work through the firmware update instructions included in the link above and see if it helps.
There were no email notifications but the MiFi should have been redirecting you to the MiFi homepage every time you tried to browse the internet. The firmware update is mandatory so if you have not already completed the update then there might be something wrong with your device.

Dreamhost blocking SMTP outgoing email sent via MiFi 4510L hotspot

I've been using a MiFi 4510L as my only internet connection for about a year, and have been happy with it to date. Dreamhost.com is my email host (and web domain host).
I haven't been using the MiFi for a few days. Today I was unable to send any messages via the MiFi through Dreamhost's SMTP (outgoing email) server. This happens both when sending from my laptop's email client (Apple Mail) and also from my iPhone when WiFi (i.e. the Verizon MiFi connection) is enabled. It's not a mailserver authentication issue -- incoming email works, Dreamhost webmail send and receive works, and I can send from the (AT&T) iPhone with WiFi turned off (i.e. through AT&T's cellular network). I contacted Dreamhost support, who said:
- - - - - (begin Dreamhost response) - - - - -
DreamHost now performs spamhaus RBL look ups when using an smtp client such as Apple mail. This is to prevent spam from leaving our network. The issues you are describing is what happens when you attempt to send email from an internet service provider (ISP) that is on the spamhaus blocking list. Switching from wifi to 3g will change that IP address that we look up prior to sending the email. For the device that is blocked we can only recommend that you contact the ISP and ask them to either give you a different IP address or work to get their IP's delisted.
- - - - - (end Dreamhost response) - - - - -
I take this to mean that Verizon 4G LTE IP addresses have somehow been added to Spamhaus's database. Has anyone experienced this issue with sending email through a Verizon device using Dreamhost SMTP? What are my options?
Message was edited by: John Ciccarelli (New information: Dreamhost suggested using WhatIsMyIP.com to determine my IP address. It returned 166.250.33.162 and sure enough Spamhaus has that in its PBL and XBL lists. However, I'm using Authenticated SMTP (port 587), not the unauthenticated port 25. Are Verizon servers somehow listed on Spamhaus?)
Message was edited by: John Ciccarelli
More research: I repeatedly shut down and powered up the MiFi. Each time up, WhatIsMyIP.com returns a slightly different IP: 166.250.33.162, 166.250.32.186, 166.250.34.151, etc. Lookup shows these IPs are associated with vzwdomain.com or myvzw.com, not surprisingly. So presumably the MiFi gets mapped to a different actual IP each time it connects. The first of these 3 IPs showed up in Spamhaus's PBL and XBL lists; the other two just in the PBL list. Perhaps if I keep powering off/on it'll eventually connect via an IP that isn't on Spamhaus's list.

Are you using Mail app? You need to make sure the Outgoing Mail Server settings are exactly how your ISP recommends. So give them a call.

Droid X not connecting to Mifi 4510l

Ok, where to start. About 11 days ago I upgraded from the Mifi 2200 to the Mifi 4510l. I currently use the mifi as my main internet connection in my house. I run a desktop, ps3, iphone 3g, and droid x off of the Mifi device. Every device besides the Droid X communicate flawlessly with the mifi 4510l. When I had the Mifi 2200 there weren't any connections problems. As soon as I recieved the 4510l I began to have problems with the Droid X.
I have talked with Verizon tech support almost every night trying to resolve this issue. This past monday verizon sent me a replacement Droid X that upon activating and powering up had the same exact issue connecting with the mifi 4510l. After about 15 minutes of messing with the replacement Droid X the phone powered down and I wasn't able to restart the phone so I put it back in the box and returned it. I then re-activated my old Droid X and continue to have the same problems. Verizon tech support opened a "problem ticket" in response to my issue, I am still unsure what that solved.
Last night "Andrew" from tech support suggested that I exchange the mifi 4510l for the samsung 4g device at my local store and see if that communicates better with the Droid X. I went down to the local verizon store with the mifi 4510l and was told that I would have to pay a restocking fee of $35.00 if I wanted to exchange the mifi 4510l. I decided to leave the verizon store because I was getting the feeling that they weren't going to do anything for me until I forked over more money.
So, here I sit with the Mifi 4510l that wont connect to my Droid X. Everytime I talk to verizon tech support they tell me that they need to discuss the problem with their supervisor and that they will call me back. So far, this has happened three times with zero call backs. My only hope is that someone else is having the same problem and has figured it out. I have tried all of the different security setups, different channels, different wireless modes (g,b,n), etc. It is almost as if the Mifi 4510L goes dormant, and the Droid X cannot wake it up out of it's "dormant" state, whereas the iphone, or desktop don't have that problem. If anyone can help me, I would GREATLY appreciate it. I am kinda stuck.
Thanks in advance,
Tony

Hey, I came across this posting because I also have a Verizon mifi4510L wireless device for my apartment and its having issues connecting to my ps3.
i wish i could help you with your issue cause its sounds really irritating and silly that they arn't getting it to work properly. or listening either. but i'm not as technologically savvy which makes me need to ask about the ps3 thing-
you said you got it to detect on your ps3? or did you enter it manually?
cause, this device isn't being seen when the ps3 scans for wireless connections. i entered it maually and its telling me the characters i entered arn't valid and telling me instructions for hexidecimal and ascii imput characters.
i am a bit lost, and i wondered if you could help me. if not, anyone else? ha
thanks for any feed back. and good luck getting that droid taken care of. and **bleep** you shouldn't have to pay a restocking fee for something that doesn't work!

Tracking Data on Novatel MiFi 4510L??

The company I work for had several of the Novatel 2200 MiFis and recently upgraded all of us to the new Novatel 4510L 4G MiFi devices. One problem that I've noticed is that I cannot find a way to check the data usage directly through my MiFi.
On the old 2200s, you could fire up VZAccess Manager and it would tell you (after you connected) how much data you had used so far on your billing cycle and when your billing cycle ended. VZAccess Manager doesn't work with this model, so that method is out.
I've looked through the user manual and the web interface of the 4510L trying to find anything but came up with nothing. IIRC, the old 2200 actually had a counter in the web interface that had a running count of data usage which you could manually reset (was persistent across connections/boots), but the 4510L doesn't even have this
I can call/e-mail the employee in charge of these devices for the company and they can logon to the website and tell me the data used, but I don't understand why there isn't a simpler way to do it without bugging someone else. Since all of these devices are on a company account, I don't believe we can all register our own MyVerizon accounts (if I am wrong on this, please let me know how to do it).
So - I'll end with a request for Novatel/Verizon - in a future firmware upgrade, please provide the ability to retrieve current usage. At the very least, bring back the persistant usage counter that I could just reset on the first day of each billing cycle. I know this probably isn't very important to you in the grand scheme of things, but I would sure appreciate it
-Nick

There should be a simple applet that continuously checks your account and tells you how much bandwidth usage your computer/device, and all other computers/devices have used so far during your billing period, individually and total for the device/account.
I consider this situation to be a SERIOUS lacking/missing feature that should have been created BEFORE 4G service and the MiFi 4510L were offered. The FCC should REQUIRE all wireless providers to provide a VERY simple, automatic method of continuously diplaying bandwidth usage for each account, and for each device using the account. This is NOT rocket science by any means.
Steve

MIFI 4510l speed issue

Mfif 4510L 4G LTE speed has deterioated to .25 to .40mbps from 1.5 to high of 6.2mbps. anyone else experiencing this issue. I've done battery pull, sim removal with no positive results. filed a trouble ticket with support but no response to date. I have excellent signal and -68db to -73db most days. Any suggestions will be appreciated.

John,
Thanks for info never notified of optimization and 3G phones working fine except for certain spots when traveling that must be low signal areas. As for Mifi 4510L works fine in the wee hours of the morning but once more people would be accessing service speed drops below unacceptable. VZW engineers supposedly working on problem, no updates! I really think it's a traffic, capacity, spectrum or whatever correct terminology is for the problem. Local phone company offering 10Mbps for less than VZW for a year, leaning to that service. Lose portability but gain ability to adequately download software, utilize YouTube and gaming opportunities. Reports from many neighbors support reliability of phone company speeds. Maybe someday VZW will deliver reliable 4G LTE in my area. We were thinking of upgrading phones but with this problem think we'll stick with 3G phones for now.
Appreciate the update, hope all going well for you.
Joe.

MiFi 4510L no internet

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