MiFi 4510l Set to LTE Only But Switches to 3G Even with Strong Signals
I switched my 4510l to LTE only since it wasn't working properly when set to Global. It seems to prefer 3G signals when it is in this mode. Now my problem is the MiFi will switch to 3G even though signals appear to be strong on 4G. See below.
Channel: 775 P_REV Indicator: 6 PRL ID: 15010 Band Class Type: US PCS (1900MHz) ERI Version: 4 Dormancy: FALSE Signal - EVDO: -77 dBm Signal - 1X: -92 dBm Signal - LTE: -64 dBmSINR - LTE: 29 dB Battery Level: 2 Battery Charging: 0 Ec/Io : -8.00 dB
Currently, the MiFi is on 3G and not switching back to 4G until I reboot it.
If the MiFi is no longer under warranty then the VZW store reps will not likely be able to help you. You could try your luck but unless we are overlooking something very simple chances are the random store rep is not going to be of much technical assistance. Store reps are there to sell devices, not fix them. You wont get far with phone support either after they discover your device is out of warranty. Although Phone Support should be able to at least confirm the WiFi password for your device so you can rule out that uncertainty.
A store rep is more likely to assist you with replacement options. Either upgrading your device to the next one in line or considering replacing it all together with a different model at full retail. I believe the MiFi 5510L retails at 199.00 and is the cheapest one you can buy at the moment without discounts.
I am unfamiliar with re-flashing the 4510 with the current version of firmware. Its possible the update will not take because it is unable to overwrite the current version. I would save that option as a last resort incase it goes bad and really bricks the device.
You might want to try connecting to the MiFi on a different computer just to see if it can be done. That could help us isolate a problem on your current computer as opposed to the MiFi.
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Before, I heard "Download/Uplink is 2-5Mbps, All the time, 24/7" from Verizon chat system.
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Would someone teach me the solution of this problem?
I want to use Skype(video) to my mother smoothly.A typical good 3G connection is 1-2 mbps for download and 1mbps for upload. For most people those speeds will allow them to do whatever they need on the internet.
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Check the light on the side of your MiFi. If it is green then you are 4G, if it is purple/pink then you are 3G. The best way to get your MiFi to perform at the normal level is to run through the various levels of resets.
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Power down the MiFi
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Level 2 Reset:
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Remove the back cover
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Level 3 Reset
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Test your connection -
In November of 2011, I received a advertisement from Verizon stating that I could upgrade my present Verizon
Wireless Fivespot which is 3G for a Verizon Jetpack 4G LTE Mobile Hotspot MIFI 4510L free. I made the switch and
used it in my home in Nebraska for about a month and a half before going on the road in my motor home heading to
California for the winter. From the start, I have had problems with the MIFI disconnecting from the internet.
Constantly. Access will go from "Local and Internet" to "Local only" or "Connected with limited connectivity".After
fiddling with connect/disconnect which sometimes takes anywhere from a few seconds to a couple minutes, I may
regain a connection. It is very frustrating when trying to pay bills on line or fill out forms, etc. When I arrived
in CA, I went to a Verizon store and eventually got them to order me a replacement. Same problem. I am now on my
third replacement (fourth MIFI) and another replacement is on the way as I write this. I'm a 13 year veteran of
Alltel/Verizon and have not used any other wireless service. I asked the rep at Verizon if I could get the latest
Jetpack 4620L since the 4510L wasn't working. I thought I had an agreement to get one as a replacement with just an
extension of the two year agreement, but then I was told I would have to pay a reduced price for it. I didn't go
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between 4G and 3G. I've been parked in the Monterey Elks Lodge parking lot since Dec 26th and the light blinks
green when 4G and purple when 3G. It goes back and forth continuously. At one time or the other, all devices that I
have had have had the firmware upgraded at the store and at least two sim cards replaced. Two trouble tickets were
issued, the first lost and I've not been contacted about the second one although it's been a couple weeks since the
second ticket was issued. There seems to be some serious design or manufacturing problems or both with the 4510L.
It looks as if I'm going to be stuck with this device unless I want to just dump it and take my penalty. Is there anything else that I can do?I
After I sent the message below, I received my replacement MIFI and on the plastic sleeve that it was in there was a decal which
among other info on it stated that the firmware was 2.28 so we'll now see if
that solves my problem. I went to the 192 site and verified that the FW is indeed
2.28. Will let you know how this new (reconditioned) device works.
Charles
I tried switching to 3G only and it work for quite awhile, but then started dropping the connection. It was obviously a lot slower with 3G. Went back to 4G and into the 192 site and checked for new updates. It says that there are no new updates available. I had the Verizon store update the Jetpack when I received it as my third replacement. The 192 site shows an AP FW version 2.10-3.0.0.5 and a modem FW version 2.23.01. I think the later is the one you're talking about. If it is, then I guess that I'll have to take it back and specifically ask them to upgrade to 2.28. Still waiting on the next device. Thanks for your help.
Charles -
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Hello,
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Level 2 Reset:
1. Power down the MiFi
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-- Olaf
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