MIFI 4510l speed issue

Mfif 4510L 4G LTE speed has deterioated to .25 to .40mbps from 1.5 to high of 6.2mbps. anyone else experiencing this issue. I've done battery pull, sim removal with no positive results. filed a trouble ticket with support but no response to date. I have excellent signal and -68db to -73db most days. Any suggestions will be appreciated.

John,
Thanks for info never notified of optimization and 3G phones working fine except for certain spots when traveling that must be low signal areas. As for Mifi 4510L works fine in the wee hours of the morning but once more people would be accessing service speed drops below unacceptable. VZW engineers supposedly working on problem, no updates! I really think it's a traffic, capacity, spectrum or whatever correct terminology is for the problem. Local phone company offering 10Mbps for less than VZW for a year, leaning to that service. Lose portability but gain ability to adequately download software, utilize YouTube and gaming opportunities. Reports from many neighbors support reliability of phone company speeds. Maybe someday VZW will deliver reliable 4G LTE in my area. We were thinking of upgrading phones but with this problem think we'll stick with 3G phones for now.
Appreciate the update, hope all going well for you.
Joe.

Similar Messages

Verizon Mifi 4510L 4g LTE speeds of less than 2 MB

Hello,
I have a Verizon Mifi 4510L, and am loctaed in zipcode 43402.
All of my friends 4G Phones receive ~15 MBs download. However my Mifi is only receiving less than 2 MB at anytime, even though the connection is stable. I have purchased an antenna, moved it around the house, etc... But nothing changes and remains a bad connection. I am 99.9% sure that my device is fine.
What could the issue be, am I being limited on speed because its a mifi and not a phone?

JD,
Your MiFi does not sound like it is performing correctly. 4G should be atleast 5 Mbps when testing on Speedtest.net. What I suggest is a level 2 reset to clear up your SIM card and reconnect to the local towers.
Level 2 Reset:
Power down the MiFi
Remove the back cover
Remove the battery
Remove the SIM card
Allow the MiFi to sit for 30 seconds
Reassemble the MiFi
Test the Connection
Performance problems are normally temporary and can be resolved. If you continue to have poor performance then perhaps there is some strong interferance where you are trying to use the MiFi. You shouldnt have to go outside, but try to conduct a Site Survey to see if you can get any better results. Here is a great link to walk you through the Site Survey process:
http://3gstore.com/page/13_will_an_antenna_help_me.html
If you find a good area then I can share some info on boosters and antennas which may make the MiFi more consistent for you. If not then contact VZW support directly through the 1-800 number. They should be able to confirm a service problem in your area.

Very slow connection with Mifi 4510L??

I'm hoping someone here can give some guidance. I am having very slow connection with the 4510L we just got. Via test on speedtest.net I'm seeing download speed of .17 MBPS at times it was so slow the test was not completing. I normally have 1 or 2 bars on the mifi unit and have seen up to 3 at times. I drove into town and see the same range (1 to 3 bars). I have yet to see the 4G light come on except for prior to activation (would light solid green at times) since activating I have only seen the violet light for 3G.
Verizon advertises full service both around our city (Richmond, VA) and at my more remote location in Hanover. I have been through the recommended resets and nothing seems to improve the connection speed. Could the unit itself be defective? Also, I've noticed when I go to a location website it thinks I am in Pennsylvania when I am in Virginia. Could the Mifi be trying to connect to a signal in that location for some reason (was refurbished device)
Thanks for any help you can offer,
Brian

I was having problems but upgrading to 2.28 seems to have helped me in addition to a few other changes I made based on this review of the 4510L
http://www.anandtech.com/show/4500/novatel-wireless-mifi-4510l-review-the-best-4g-lte-wifi-hotspot/4
1) "selecting WPA2 Personal/PSK (AES)"
2) "manually selecting a channel (instead of Auto) fixes almost all the instability problems"
(I'm not sure if it actually worked as the diagnostics always shows channel 0 no matter what I picked. I did try a couple before one - or the myriad of other things I tried - seemed to make a difference - at least for now - fingers crossed)
3) "allowing for one to select between each network mode manually, so you can force 4G LTE, EVDO, 1xRTT, or all of the above. This is incredibly useful if you’re right at the cutoff for 4G LTE SINR" (that's WWAN Preferred Mode LTE only for me)
4) I also changed my 802.11 Mode to just one mode that works on both computers at my house
5) I am also careful to turn it off when I am done with it and take it off the charger for the night as well.
It is my only internet service due to my semiremote location (no cable etc) and when I first got it as a replacement for my dependable 2200 I was about to pull all my hair out. I was "forced" into it because due to antenna issues on a local tower that supplies my 3G signal my 2200 wasn't even able to load my gmail account. Verizon very helpful on that - call us if its still an issue in a "few weeks"! However, when I inquired about the antenna's effect on a 4G signal, an intelligent tech was able to tell me that it was not the tower I would be getting a 4G signal off of - odd but I didn't question that possibility.
It runs very very warm but I suspect having it on the charger and using it almost all day is part of that. At first I was wondering if heat was part of the problem - going so far as to have it sitting on an ice pack to test that theory. Of course then I had to wonder if maybe I was freezing it -lol. I am careful to turn it off when I am done with it and take it off the charger for the night as well.
I've been on it most of the day and it seems to be behaving well - so fingers crossed

Warning: Snail Mail and the Mifi 4510L

I recently chose to come back to Verizon because of the Mifi 4510L 4G LTE. It's my first Verizon product in over five years. It really is a top notch product and the speeds are indeed fantastic. However, I cannot say the same thing about Verizon customer service. When I went to register my new Verizon Wireless product and create an online account, the Verizon wireless site said it would have to send me a temporary password via a text message. The only problem is that the Mifi 4510L 4G LTE does not receive texts and does not support VZaccess. So they said they had to mail me a password via snail mail. THE DEVICE CANNOT RECIEVE TEXTS. THEY PLANNED FOR THEIR CUSTOMERS WHO BUY ONE OF THEIR MOST ADVANCED PIECES OF TECHNOLOGY TO GET A PASSWORD VIA THE U.S. MAIL. Come on Verizon, don't you think you could plan this a little better? Everyone complains about AT&T, but the sheer lack of planning by Verizon in this case is truly shocking. I bought their best piece of technology and I have to get my online password via snail mail. There is one word for that in this day and age: Ridiculous
And the problem just continued. Not only did I have to get my password in the mail, they actually end up never sending it to me. Three weeks later, no password, but I got multiple emails telling me I could track my usage online and look at my first bill. So I try again to log on to the Verizon website thinking the issue was resolved but no, the online account still had not been activated. So I call Verizon customer service to try and resolve this. They inform me that I had to ask for the password to be mailed when I tried to register the account the first time. The only problem is that their web site told me they would mail it and it never asked me whether my device could receive texts. So here I am, more than a month after I activated the Mifi, and I still cannot access my online account to see my usage or pay my bill.
Nice work Verizon. When this contract expires, I will not be returning.

John_Getzke wrote:
ClarDold,
Take a look at this thread when you have a chance:
http://community.vzw.com/t5/Broadband-Netbook-Devices/4G-LTE-Mobile-Hotspot-MiFi-4510L-Can-t-Charge-and-Use/td-p/522120/page/3
I cant speak for the 2200, but for the MiFi 4510 you can purchase a $8.00 dongle from Boxwave.com to work around the charge and use limitation. It's possible that such an adapter would work for your device too.
I had pondered purchasing a charge only cable, or making one for my car adapter, which would never need the data anyway.
Several handy notes in that posting, including "Plug the MIFI into my car's Belkin 12VDC car charger with the USB charge only cable and the MIFI swtches off."
I have a car adapter that I bought at the Verizon Store: QMadix QM-3000-MICROV2 that is supposed to provide 1Amp output.
This intermittently charges the MiFi, but it never disables the Wifi. I haven't decided about the intermittent charging. I think it might be car on verses off (outlet stays alive). It has two ports, but it won't charge a Droid and a Blackberry simultaneously.
The advice on http://community.spiceworks.com/how_to/show/2146 doesn't show the green/white shorted, but your noted page says to short them.
My laptop has one port that remains on while the laptop is off, for charging, and the BIOS asks you to identify which device you will be charging when you enable that facility. I wonder if that port (with yellow inside instead of white, might also be higher power.
clarence

Some Basic MiFi 4510L Questions

I just received my MiFi 4510L and am already having issues. I have gotten it to work with my WiFi iPad, but not reliably. I am hoping some of the experts can answer these questions. I am in need of step-by-step instructions, if that is possible.
How can I see the log that I read about on this forum?
Why does MiFi change from 4G (green light) to 3G (pink light) when I have not physically moved? Speed correspondingly changes from 7mps to .5mps.
I have had some trouble turning on the MiFi - where after a full charge, it turns on and then immediately shuts down. I have also seen a red light on startup, indicating SIM card problem. Should I exchange device for new one?
Generally speaking how long will MiFi device run on battery? I imagine it depends on system activity, but could you provide a range of up time?
How long does it take to charge a fully depleted battery?
How can I tell what version of the operating system I have? If I do not have the latest (2.23?) how do I perform an OS update?
Many thanks for taking the time to answer.

Hello,
In response to your questions:
1) To view logs:
1. Connect to the Mifi
2. Navigate to http://mifi.admin
3. Sign into the MiFi
4. Navigate to Advanced > Diagnostics
5. Click the System Log button
- You may have to enable your logging feature the first time. Steps should be displayed on the MiFi.
2) Your MiFi will automatically transition between 3G and 4G in your area depending on the quality of the signal. This normally happens when the MiFi detects an issue with 4G when 3G is also available. You can configure around this feature and lock the device in either 3G or 4G if you find it annoying. I would also suggest updating the firmware to the latest as each firmware update so far has been released to address this issue.
3) Those are all good reasons to call in for a replacement device or parts. You might want to examine the battery and try using the MiFi without it for a while to compare. Remember that the device will not remain powered on with a USB connection unless you are on the most recent firmware version. Red lights are also a good reason to call in for hardware replacement.
4) Battery life is rated around 6 hours, but I find I can normally get around 4 with normal useage.
5) Fully charging the battery does not take too long. I would estimate around 20-30 minutes. I normally charge and use my MiFi at the same time though. If you can give it enough juice to boot then you can attach the power cable later and continue to use it.
6) We refer to the OS as firmware. Your Firmware version can be found under the Diagnostics screen from the steps above. Look for the value next to "Modem FW Version".
Let us know if you have any other questions.

MiFi 4510L and Macbook Pro Retina

Hello,
Anyone get a new Retina MBP working with the 4510 MiFI unit?
This same MiFi works flawlessly with my other Macbook Pro (2009) but with the new Retina MBP I get a connection but no browing/internet access.
The password has been confirmed via review in the Keychain and any other WiFi networks I connect to work without issue.
Searched online and can not find others with a similar issue.
Any ideas on how it can connect to other networks but this one MiFi fails while the same MiFi network can be accessed via a different model MacBook Pro laptop???
Regards,
Steve

Steve,
What you are describing here is either a password problem or a incompatibility issue between your device and the default settings of the MiFi 4510L.
The first thing I would do is re-enter the WiFi password on your MacBook. Since I'm not a Mac guy I wont be able to tell you the steps necessary to accomplish that goal, but I'd bet you can figure it out.
If you can confirm that the WiFi password is getting entered correctly then the next step would be tweaking the MiFi. I'd suggest changing either the WiFi password to WPA or change the 802.11 wireless mode to B+G.
Remove/Change the WiFi password
Navigate to http://mifi.admin
Enter "admin" in the textbox in the upper right hand corner
Click the WiFi tab
Change the security of the device:
Change Selected Profile to Open Access
Change the Security from WPA2 to WPA or WEP
Update your WiFi password if necessary
Click Apply
Test your connection
Change the 802.11/Wireless Mode
Sign into your MiFi
Click the Wi-Fi tab
Change the 802.11 mode from B+G+N to B+G
Click Apply
Test your connection

Connect MiFi 4510L to Ethernet Router/Network

What is the simplest way to connect the MiFi 4510L to my home ethernet router/network?
I have a PC (Windows XP) and printer (HP 7310c) that are both connected by ethernet to my current wireless router (NetGear WGR614). I also have a laptop that has WiFi built into it. So, connecting the laptop to the MiFi 4510L is not a problem. But, I would like to connect my other ethernet-based devices to the MiFi 4510L.
I know that I can plug a USB WiFi adapter into my computer (running Windows XP) and then I could attach the network printer to the computer and share it. So, that would be one option. But, I would like other options because I would like to receive WiFi signals from the MiFi 4510L in my basement. I can get WiFi in the basement with my current NetGear wireless router, but not with the MiFi 4510L.
I was wondering if a wireless repeater with LAN ports would do the trick of allowing me to use ethernet for my PC and printer, and get the extended WiFi range that I currently have with my NetGear wireless router.

@willzz999,
I really appreciate the answer. I did find a Wireless Extender (NetGear Universal WiFi Range Extender WN2000RPT) at my local Best Buy and thought I would try it.
Just as you indicated in your reply, my existing router and the MiFi 4510L router are both configured to assign IP addresses, which results in conflicts. I know that it would be possible to configure both devices so that DHCP conflicts wouldn't occur, but it would take me a lot of time to learn how to do this.
Here is what I finally did:
1. Configure the WN2000RPT as a wireless bridge. The device has four ethernet ports, just like my current router.
2. Disconnect the wired devices from the router and connect them to the WN2000RPT.
3. Turn off the router.
4. When I initially installed the printer, I assigned it a static IP address that was beyond the range of the DHCP for the wireless router IP address assignments. I had to make sure that the static IP address was being referenced by the machines that were trying to print.
The MiFi 4510L supports 5 wireless connections. It also assigns 9 IP addresses. So, this means that it can support the four ethernet connections on the WN2000RPT, in addition to the 5 wireless connections it already supports. One wireless connection (and IP address) will be used by the WN2000RPT. However, the WN2000RPT also sends out a WiFi broadcast, so the wireless devices can connect to it, also. This means that the MiFi 4510L - WN2000RPT combination will support 8 devices on my home internet, without configuring subnets.
BTW, I intend to replace my current wireless broadband service with the Verizon 4G service using the MiFi 4510L. The limits, speed, and price for my current wireless broadband service are nearly identical to those for the Verizon 4G service. This means that I can have essentially the same home Internet service with the addition of being able to take the MiFi 4510L on the road. I am not depending upon the home internet service for business usage, so it's ok if there a few glitches while Verizon is rolling the 4G out.

MiFi 4510L Doesn't allow connections while charging

I had been successful in keeping my 4510L plugged into the charger and using it as a hot spot.
It had been a month since I used it and now, when ever I plug it in to charge and turn it on, i cannot connect to it.
All indicators show it is powered up and ready, but cannot connect.
When I shut it down and power it up without the charger, works like a champ.
Is this a firmware issue?
Anyone else seen this behavior?
Thanks

Mike,
There is a large thread which drills down into the details of this issue if you are interested in learning more:
http://community.vzw.com/t5/Broadband-Netbook-Devices/4G-LTE-Mobile-Hotspot-MiFi-4510L-Can-t-Charge-and-Use/m-p/522120#M6163
To summarize:
1. If your MiFi detects a data connection from the cable while it is charging then it will disable the broadcast.
- Charging through a USB cable is how most people encounter this situation. The wall charger will not give you this problem.
2. Press and hold the power button long enough for the device to start
- A Solid yellow LED means the device is in its charge only mode
3. Turn on the MiFi and then connect the charge cable to have the most consistent results
4. If you must charge with a USB cable then the work arounds are as follows:
a. Splice your USB cable to remove the data connection
b. Purchase a dongle/adapter for 10.00 from boxwave.com
If you are seeing the same behavior with the wall charger then your MiFi is most likely defective.

MiFi 4510L Uplink is slow

I use "Verizon Jetpack 4G LTE Mobile Hotspot MiFi 4510L".
Before, I heard "Download/Uplink is 2-5Mbps, All the time, 24/7" from Verizon chat system.
Therefore, I started use of "Verizon Jetpack 4G LTE Mobile Hotspot MiFi 4510L".
However, the Uplink speed is 0.5Mbps when I measure the speed.
Would someone teach me the solution of this problem?
I want to use Skype(video) to my mother smoothly.

A typical good 3G connection is 1-2 mbps for download and 1mbps for upload. For most people those speeds will allow them to do whatever they need on the internet.
A typical 4G LTE connection is much better with 10+ mbps for download and 5 mbps on upload. Your MiFi 4510L is 4G LTE compatible but you must be within range of this network to take advantage of those speeds.
Check the light on the side of your MiFi. If it is green then you are 4G, if it is purple/pink then you are 3G. The best way to get your MiFi to perform at the normal level is to run through the various levels of resets.
Level 1 Reset:
Power down the MiFi
Let the MiFi sit for 30 seconds
Power on the MiFi
Test the connection
Level 2 Reset:
Power down the MiFi
Remove the back cover
Remove the battery
Remove the SIM card
Allow the MiFi to sit for 30 seconds
Reassemble the MiFi
Test the Connection
Level 3 Reset
Power on the MiFi
Remove the back cover
Press and hold the Reset button next to the battery for 10 seconds
Watch the MiFi E-Ink display to see if all the icons are displayed
Release the Reset button
Reassemble the MiFi
Test your connection

MiFi 4510L Problems - unable to browse web but can ping !

Have had stationary 4510L for months since my local store rep convinced me to upgrade my perfectly good 2200. Wish I had never done so. First the 4G/3G connect issues kept me from working until the recent firmware patch was finally released. But mixed in with that issue is another one that has gotten progressively worse. Three replacement devices and two new SIM cards later and I still have the issue. After three (alleged) trips to the tower reporting no issue, I decided to take the MiFi on the road to see if I have same issues on another tower. I do. Anybody else seen these symptoms or have any suggestions?
1) Browsing fine, usually in forced 3G (EVDO) mode due to earlier issue resolved by firmware upgrade.
2) Suddenly web sites stop responding with timeouts, or server unavailable, or web site taking too long to respond messages (depending upon browser in use).
3) WiFi connection is good and I can browse locally to access modem.
4) Modem states to be connected and not dormant, with decent EVDO signal strength.
5) Connection log shows some TCP and UDP traffic.
But cannot browse anywhere. The only fix is to disconnect and reconnect. Then it all works fine. The WiFi connection is never lost. Don't need to reset the modem, just drop the call and then reconnect.
Logged 12 to 15 calls on this and have not gotten satisfactory response yet. Spent hours and hours collecting data on dates, times, screenshots, etc. Two very interesting things that I think would be indicative of issue:
1) Even though I can't browse web sites, I can ping them !!
It's as though internet layer protocols are working but transport layer are not. When I can't browse, I also lose my VPN connection (if a session was established). Cannot reconnect VPN, says the server does not respond, but I can ping it!
And in the Connection Log, I can see the ICMP traffic from the ping, along with TCP and UDP. Yet cannot browse to any website.
2) Once this problem occurs, the clock starts to drift from real time. The time stamps in the Connection Log and in the System Log are a few minutes off, then ten to fifteen minutes off, then withyin a few days they are an hour off. They occasionally show 1980!! A hard reset re-synchs the timestamps to the system clock.
*ANYBODY* have these symptoms or any suggestions? And if you have issue where browsing stops, but WiFi is still wokring, try pinging the website and see if you get a response. I'd like to hear form you.

I have the *exact* same problem. Been happening for months and nobody at Verizon has a clue. I am going insane!!! My problem is especially worse when I have more than one WiFi client connected. "Stop browsing" means unable to browse the internet. I can still browse on the local MiFi private network fine. Just can't browse thru the Verizon network!
One laptop will stop browsing (but can still ping!!) while the others are working just fine. Dropping the wireless and reconnecting doesn't fix it. Rebooting the laptop doesn't fix it.
One client can browse but the other can't (but both can ping) and there is nooooo way to fix it but disconnect the call and then reconnect. FRUS.STRAT.TING !!!!!
Happening now five or six times per day. We may have two to four laptops connected at any given time. Mostly we just do w/o internet on the clients when they stop browsing. The other laptops will continue to browse for quite some time. Eventually, when the working systems have an opportunity, we have to drop the MiFi call and reconnect to restore internet to everybody.
THIS IS KILLING ME.
I cancelled my voice service this week and transferred to ATT. T-mobile has a $40/month 5GB plan that does not charge for overages. I'm considering switching to that. Verizon, how many customers will you lose before you get your act together?
MiFi 4510L - replaced twice, latest one is three weeks old
Modem Firmware - 2.16.07 (the latest),
Using EvDO with better than -80 signal strength

MiFi 4510L does not appear in available netwroks. Can't connect device.

I can't seem to get my MiFi 4510L to show up in the available networks on seveal devices and it is driving me nuts.
Here is what's happening..I turn the thing on and it goes through its Green-Purple dance and then settles on a solid green - that means I have 4G from what I have read. I have 5 bars and a full battery yet it will not show as an available Network on any of my devices.
I pulled the battery, resat the SIM card, did a reset but still nothing. Call Tech and they shipped me a new one...
Put the old battery and SIM in and turned it on...it should up for a minute on my iPad (RIP SJ) & laptop but then disappeared. Now no matter what I do it won't appear as an available network.
Now the minute I take it outside, there it is..no problems and lightening fast. I take it inside (I can see where I was outside from my window), not a peep...**bleep**? It this thing so sketchy that a window is gonna make or break it? Does the 5 bars & solid green mean something other than "all is good"? Before you ask, I have already checked with the dog and he is not running a signal jammer..if only it were that easy..
Anyone have any ideas??
Thanks

I just had the same issue. It was working for 1 week and I was using the connection yesterday. Today I tried to get on tonight and the laptop couldn't see the SSID. I rebooted the device a few times, removed the battery and still no go. I was about to give up and rebooted it once more and then the SSID popped up. I had a nice green 4G light and 3-4 bars for Verizon signal the whole time (when it wasn't rebooting), but no SSID showing up in a laptop right next to it. I read in another post that if the wireless can't auto assign a channel that it may not bring up the wireless network. I only have 3 other wireless networks visible in on the computer (ps I had other computers that could not see the SSID either), so I wouldn't think that is the issue. I almost set the channel to a specific number, but figured I'd let it go and see what happens.

Jetpack MIFI 4510L

In November of 2011, I received a advertisement from Verizon stating that I could upgrade my present Verizon
Wireless Fivespot which is 3G for a Verizon Jetpack 4G LTE Mobile Hotspot MIFI 4510L free. I made the switch and
used it in my home in Nebraska for about a month and a half before going on the road in my motor home heading to
California for the winter. From the start, I have had problems with the MIFI disconnecting from the internet.
Constantly. Access will go from "Local and Internet" to "Local only" or "Connected with limited connectivity".After
fiddling with connect/disconnect which sometimes takes anywhere from a few seconds to a couple minutes, I may
regain a connection. It is very frustrating when trying to pay bills on line or fill out forms, etc. When I arrived
in CA, I went to a Verizon store and eventually got them to order me a replacement. Same problem. I am now on my
third replacement (fourth MIFI) and another replacement is on the way as I write this. I'm a 13 year veteran of
Alltel/Verizon and have not used any other wireless service. I asked the rep at Verizon if I could get the latest
Jetpack 4620L since the 4510L wasn't working. I thought I had an agreement to get one as a replacement with just an
extension of the two year agreement, but then I was told I would have to pay a reduced price for it. I didn't go
for it, so now a 4510L replacement is on the way. Another problem with this device is the constant switching
between 4G and 3G. I've been parked in the Monterey Elks Lodge parking lot since Dec 26th and the light blinks
green when 4G and purple when 3G. It goes back and forth continuously. At one time or the other, all devices that I
have had have had the firmware upgraded at the store and at least two sim cards replaced. Two trouble tickets were
issued, the first lost and I've not been contacted about the second one although it's been a couple weeks since the
second ticket was issued. There seems to be some serious design or manufacturing problems or both with the 4510L.
It looks as if I'm going to be stuck with this device unless I want to just dump it and take my penalty. Is there anything else that I can do?

I
After I sent the message below, I received my replacement MIFI and on the plastic sleeve that it was in there was a decal which
among other info on it stated that the firmware was 2.28 so we'll now see if
that solves my problem. I went to the 192 site and verified that the FW is indeed
2.28. Will let you know how this new (reconditioned) device works.
Charles
I tried switching to 3G only and it work for quite awhile, but then started dropping the connection. It was obviously a lot slower with 3G. Went back to 4G and into the 192 site and checked for new updates. It says that there are no new updates available. I had the Verizon store update the Jetpack when I received it as my third replacement. The 192 site shows an AP FW version 2.10-3.0.0.5 and a modem FW version 2.23.01. I think the later is the one you're talking about. If it is, then I guess that I'll have to take it back and specifically ask them to upgrade to 2.28. Still waiting on the next device. Thanks for your help.
Charles

No Internet Connectivity- MiFI 4510L

I am unable to connect to the internet using my MIFI 4510L. I live in a rural area, but have 4G
I have been reading most of the posts with similar problems and tried all of the solutions. (reset 1,2,3) restarting computer. I have full bars on my device, but it is only getting a 3G signal and it says the computer is connected to the device but won't connect to internet. My phone is receiving 4G. I have taken my MIFI to other locations and tried other computers and am still unable to get internet on any.
I also took it into a store and they couldn't get it to connect to anything, then they thought they had gotten it working, and told me it was yet it wasn't. The individuals at the store didn't seem to have tons of knowledge about getting it to work.
I originally bought this in January and haven't had problems before this. It has been a few weeks since I have been able to use my MIFI to get any internet.
Any other ideas would be appreciated.

Hello KB,
It sounds like there may be an issue with the 4G LTE antenna or SIM card on your MiFi.
The resets would have cleared out any temporary issues associated with your device so we can rule that out.
You mention the MiFi has the same issue in different areas, presumebly under different wireless towers. You also mention that your iPhone is connecting via 4G LTE to the same towers. That rules out a local connection problem with your normal towers, lets assume they are working correctly.
Perhaps something fried on your MiFi which is causing the glitch behavior. For example leaving the device in the sun can overheat and even melt components when the device is on. This scenario seems to fit your symptoms the best.
What I suggest is talking with VZW again and requesting that they send you new hardware. Either a new SIM card or a brand new device will most likely be needed to resolve the problem. If you stop by a VZW store again they should be able to swap your SIM with a test SIM to confirm an issue in that area. Likewise they could pop your SIM into another broadband device to see if it behaves normally too.

Improve Video Through MiFi 4510L?

We recently changed from a MiFi2200 (which we loved) to a new MiFi4510L. So far, so good. Downloads and uploads have improved with the new MiFi. We were disappointed though as we expected much less pausing of simple video content (not talking HD here). Is there a way to improve our results?
According to our diagnostics page, we have modem FW version 2.23.01 so that is up-to-date.
My first thought was to force 802.11N connections only but that did not seem to help much. I also thought we could eliminate wifi out of the equation with a direct tethered connection but it appears that option was dropped (from the MiFi2200 feature set). I guess I don't see any other settings that would address the issue.
We live in an area where we have a 3-4 bar 4G LTE signal level and I can watch the same videos without any pause on my Droid Bionic. And, no, I am not attempting to connect multiple devices to the MiFi but I have tested several devices, one at a time, with the same results.
Ideas?

Hello,
I havent had a problem with streaming video on my MiFi, but I am in a 3G only area most of the time. My video testing includes mainly youtube and netflix. When I do have issues with video content I lower the resolution instead of the max.
There is also a feature called WMM on the MiFi. WMM is designed to improve video and voice by prioritizing that traffic from the normal web traffic. WMM is only going to make i difference if these three criterea are met:
(1) the access point is Wi-Fi CERTIFIED for WMM and has WMM enabled;
(2) the client (device) that the application is running on must be Wi-Fi CERTIFIED for WMM; and
(3) the source application supports WMM. [emphasis mine]
Source:
http://www.smallnetbuilder.com/wireless/wireless-features/30833-does-wi-fi-multimedia-wmm-really-do-...
What results do you see from http://speedtest.net? Perhaps your MiFi is stalling out on something and a simple reset will correct the problem. Most performance (speed) issues with the MiFi are correctable, its the dropped signals that give people the most trouble.

MIFI 4510L Unable to connect to the Internet

MIFI 4510L says I am connected but I am unable to access the internet. Is there still an outage going on? I have had no internet connection for a few days now. The tower near me here in Michigan appears to be out yet VZ says the outage has been fixed.. Is anyone else having this issue?

Hello,
Try to reseat your SIM card with a level 2 reset. This reset is normally effective at forcing your MiFi to re-negotiate with the local towers which should help you.
Level 2 Reset:
1. Power down the MiFi
2. Remove the back cover
3. Remove the battery
4. Remove the SIM card
5. Allow the MiFi to sit for 30 seconds
6. Reassemble the MiFi
7. Test the Connection

MIFI 4510l speed issue

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