Mifi Usage Overages-Help!

We started Verizon internet service with two of the wireless modems years ago. When Verizon came out with the mi-fi, we switched to that thinking we'd save money being able to switch to only internet account. After using this one for quite a while, we switched to the new 4GLTE for better reception (per the rep at our Verizon store's advice). As soon as we switched our usage increased. We asked Verizon and never got any help except to find out we don't get 4G in our area. Our usage goes up and is now double what it was when were had the original mi-fi. We have two computers, but rarely is two on at one time. We don't download movie, videos etc. We're now using over 10 GB per month, according to Verizon. Any advice?

There really is no concrete explanation that I can give for your situation. Verizon thinks that your device is pulling data at various times of the day so they are billing you for it accordingly.
We have seen several testemonies from other VZW customers where VZW has informed them that the relationship they have in a particular area with the tower owners is not ideal. A tower belonging to another Service Provider may allow Verizon to piggyback off thier equiptment, but the billing that they recieve is skewed and delayed. This paints an incorrect picture and does not reflect what actually happens for your usage. That possibly explains situations for folks in "extended" service areas, but for full blown VZW coverage there should be no issues.
We have also seen several testimonies where a given device is misfiring and misbehaving. In those situations VZW has swapped out the device for another or upgrade and the problem is resolved. If you havent already worked with VZW on your situation this may be an option that you should persue. A misbehaving device may also force some of your background services and applications to redownload the same content multiple times until it can recieve everything it needs in one consecuative chunk.
I have been playing around with a new app that may shed some light on your situation. Take a look at something called NetWorx. Networx is a broadband usage monitoring application that can be installed on computers. What makes Networx nice is that it has a usage report that displays usage by application. That feature will actually display who is consuming data and by how much. If your computers are supported by Networx then I suggest giving that app a shot. Install it on each of your computers and see if you can find a leak on any of them.

Similar Messages

MIFi usage notification

I only use the Mi Fi as wireless connection to the internet. My employer has disabled the Wwan funtion in the software for whatever reason they have. Now I have to log into my verizon and check the usage on line since I cannot access the usage or recieve the usage notificaitons from the Wwan. Is there away to get the usage notificaions sent to as SMS text to primary line on contract?

To view the usage for your Mifi unit you can dial #3282 (#DATA) from a Verizon Wireless handset.
#DATA will provide you with the information for the number you are calling from, in addition to any other number you would like to check (i.e. The MiFi unit). After the recording has read the options for the number you were calling from, just press option 4 to check another lines usage (like the MiFi). You will receive a text message for the line you were calling from usage, however a text message will not be sent for the MiFi usage number.
I hope this information was helpful.

Internet Usage Overage Charges

Hey Tom,Are you actually a real live person? After sending a complaint to you regarding your Internet Usage overage charges I have received emails from no less than 5 different people who claim they’re going to assist me with my problem.Since none have, I finally filed a complaint with the Georgia Public Service Commission regarding Comcast/Xfinity billing customers for Internet Usage over the 300GB limit without providing data on where the customer’s traffic is coming from to cause the overage.I would think in today’s heightened security environment, your company should be monitoring traffic coming into and leaving your network to prevent or mitigate any malicious attacks. So me asking for the data (sites making up my Internet usage) shouldn’t be something you can’t provide.I assume you protect yourself and have your flunkies reach out to customers because your customer service is rated the worst and you must have thousands of complaints coming to you on a daily basis.

Hey Tom,Are you actually a real live person? After sending a complaint to you regarding your Internet Usage overage charges I have received emails from no less than 5 different people who claim they’re going to assist me with my problem.Since none have, I finally filed a complaint with the Georgia Public Service Commission regarding Comcast/Xfinity billing customers for Internet Usage over the 300GB limit without providing data on where the customer’s traffic is coming from to cause the overage.I would think in today’s heightened security environment, your company should be monitoring traffic coming into and leaving your network to prevent or mitigate any malicious attacks. So me asking for the data (sites making up my Internet usage) shouldn’t be something you can’t provide.I assume you protect yourself and have your flunkies reach out to customers because your customer service is rated the worst and you must have thousands of complaints coming to you on a daily basis.

Air card usage overages and cost

My wife and I have your 10 gig wireless plan for our computer using the air card too connect. First of all it's way over priced for what we get, But even though our router is security protected from hackers we have noticed that the last few months we seem to be using a large amount of our data allotment and hence are being nailed with overages. For this being a "family" plan it sucks. We have to watch every thing we do, we cannot go watch any movies or any thing. All that I can figure is that all the embedded video like AOL has in there news ect. is eating us alive. This cannot go on with the prices you charge. God forbid that I wanted to actually watch a U tube video as it would cost me through the butt. Which your service seems to be doing now. Your going to have to change to where we can get unlimited service with out breaking the bank. I used to pay $20.00 per month and had unlimited service, this month with 2 gigs overage ran me a hundred bucks. It's just not worth it for me to use mainly Face Book and AOL and to be stiffed this badly. You are forcing me too find some thing else that isn't so costly. We are on SS and just can't afford you folks. I just want to know why the increase we seem to be having with out even doing the things we'd like to do online. I would sure in hell hate to have a family with kids use your "family" plan. I highly doubt that I'm the only person having this problem.

Hi VaDan63 - We certainly want you to get the most out of your data plan every month and we do not want to lose you! "Usage Details" at http://www.vzw.com/myverizon offers the ability to review your data records to see the time, date and amount of data used to help pinpoint the cause. Do you typically turn off the connection when the computer is not in use? Is the computer running operating system or anti virus updates when connected?
Thank you,
YaleK_VZW
Follow us on Twitter @VZWsupport

A problem with my mifi 2200 need help please

Hey everyone. I came here to get help with my verizon mifi card that all the sudden after such a great run stops working!
I had bought two mifi 2200 cards at the same time about a year ago. All I did was turn them on and was getting Internet connection wirelessly to my ipad right away. My connection worked for ages and never had a problem until recently. One of the cards stopped working roughly about three months ago. I looked around online for things that perhaps was stopping the device from working. I figured that the device was ready for an update and that was prohibiting the device from working, but here is the weird part; the other card (the exact same one) was working when this first card I mentioned wasn't. The card working continued to work until just recently like a day or so ago. Odd right. Anyway, the first card I connected to the USB cord that was provided in the box into my laptop. I was immediatly prompted to download Verizon Manager. My first time ever getting to this step. I was connected to my Internet connection at home via LAN line because that was my only option to Internet. After the software was downloaded, I was prompted to update firmware in which I did, then I was told to update wifi area coverage information which is just that search for finding local wifi spots, the next one is the important one that never seemed to work. The message read somewhere along the lines of you need to update coverage area information as if in there was some new program via coverage to get the stuff to communicate with the device. I said yes and then a message popped up saying Activation and had this bar going side to side, but after a while was told the programming failed. The device has already been activated so I don't understand the reason for the word Activation. Regardless, I tried doing other things I've read on this forum like resetting the device, turning standby mode to never, and so forth, but none worked. The device powers on/everything is on, and I can connect to the device, but I have no Internet. Please, some one tell me what is going on.
Thank you and hope to hear from you soon.

Sounds like you botched a firmware update and bricked your MiFi.
Have you tried contacting VZW for a replacement device yet?

Why iOS 7.1.2 is 1gb in my usage? help

i'm very curious because when i looked at my usage, the iOS 7.1.2 is 1gb but i don't remember that i downloaded it
any advise or help?

PLS HELP!!!!!!!!

HT4623 After I go to general, the only thing that is there is "About". I don't see a software update or usage. Help!

I dont see software update or usage in my general setting tab. help!

Settings>General>Software Update is only available in IOS 5 and above.
If you are using IOS 4, you need to connect to iTune (computer) to update software.
http://support.apple.com/kb/HT4972

International usage need Help

How can I Disable/Enable EDGE? Since I'll travelling abroad I don't want to get screwed by AT&T. I've just learnt that their international charges are 2.49/min for the country I'll be visiting and that doesn't include EDGE usage.
I'm posting this question coz AT&T didn't really offer much help and gave me the facts listed below; to use EDGE u have 3 options.
1. 2c/Kb
2. 24.99/Monthly with 20Mb limit
3. 59.99/monthly with 50Mb Limit.
Thanks for the help

vbeachcomber,
In addition to the suggestion to turn off data roaming, if you are still concerned about it you could enable a SIM pin. A SIM pin would also require entering in the SIM pin before making voice calls.
If you continue to be concerned about it, which I don't see a technical need for but can understand, you could remove the SIM card.
Hope this help,s
Nathan C.

Mifi usage

I just purchased the MIFI2200 and am wondering, at what point does usage start to accumulate? When unit is turned on or only when computer is accessing it? I guess another way to ask is, do you use your Gs if unit is resting idle.
Thanks

MyVerizon for a MiFi account, is impossible....the temporary password is sent directly to the MiFi.
The MiFi can access text messages if it is USB-connected to a Windows PC running VZAccess Manager.
I didn't want to install software for a WiFi only device, but you could visit a Verizon store and connect your MiFi to their VZAccess Manager.
If you don't read the text message within three days they will send the initial password via USMail.
This seems a particularly stupid way to deal with access to a simple account tool. It's not banking, health, or anything else particularly important, and they want to use a verification that's not possible.
They should be able to verify you are connecting to their web site via a particular device by checking your MAC address, or only allowing access via the network where MiFi enters their network. Mediacom cable certainly can do that.
They could use a bunch of different verification methods, but the SMS message authentication is cast in stone somewhere.
Clarence

Jetpack Usage Spiking HELP

For unknown reasons my jetpack usage has totlay spiked even tho my usage has not. In fact if anything my usage has decreased. I do not watch videos or download anything on my laptop and I watch my device to see if any other computers are on there besides mine and there never are. The only things I do on my computer is check email and go to Facebook. My first month totaled 6.8 GB, then 5.12 GB (this month we had company and others were using the system also) , 5.9 GB, 6.4 GB. then last month 8 GB and now we are half way into my billing and already I am over 4.1 GB.
There is something wrong here and it needs to be fixed ASAP. Please HELP.

I'd have the same concerns that you do, muttandjeff. But I do agree with Kinquana's recommendation. My wife's line has seen a spike in usage as well, and it's not the result of one or two videos. Facebook's video settings have changed to where they can and do start running automatically as you scroll through your timeline (you may have noticed this). That feature can be disabled through your Facebook settings.
Also, I use my Usage Details feature at www.verizonwireless.com. It allows me to see the dates, times, and amounts of data being used on all 5 lines on my account, so that I can see what activities cause the most data usage.
DionM_VZW
Follow us on Twitter www.twitter.com/vzwsupport

HT201274 I keep deleting my apps but I still don't get any GB or MB back, now I have 2 apps left with 0 usage. Help! How do I get my usage back?

I keep deleting my apps but I still don't get my bytes back, now I only have two apps left. And 0 bytes. No storage at all, I can't do anything, help!

Do you have a lot of photos and videos/movies installed?
How much is your "Other"? You may be able to reduce.
How Do I Get Rid Of The “Other” Data Stored On My iPad Or iPhone?
http://tinyurl.com/85w6xwn
With an iOS device, the “Other” space in iTunes is used to store things like documents, settings, caches, and a few other important items. If you sync lots of documents to apps like GoodReader, DropCopy, or anything else that reads external files, your storage use can skyrocket. With iOS 5/6, you can see exactly which applications are taking up the most space. Just head to Settings > General > Usage, and tap the button labeled Show All Apps. The storage section will show you the app and how much storage space it is taking up. Tap on the app name to get a description of the additional storage space being used by the app’s documents and data. You can remove the storage-hogging application and all of its data directly from this screen, or manually remove the data by opening the app. Some applications, especially those designed by Apple, will allow you to remove stored data by swiping from left to right on the item to reveal a Delete button.
 Cheers, Tom

Usage? help!!! lol

why cant i see all numbers texted on my usage summary?

This question comes up often - and there are a few reasons why the numbers texted aren't showing up on your summary.
First, there is a delay sometimes in Verizon's reporting of the numbers online - they could show up within fifteen minutes and there could be a delay of 24-48 hours.
What phone are you using to text? If it's an iPhone and you use iMessage, the texts will show up as data and you won't see the numbers. For that matter, if it's a smartphone app that is doing the texting, the numbers will be available on the phone, but may or may not show up in the usage detail on the bill, depending on how the app is structured.
The numbers will show up if you are doing straight texting through the Verizon network, but using any kind of texting app on Android or iOS, or BBM on BlackBerry, you may or may not see the numbers on your summary.

Physical Memory vs. Usage Memory Help

I finished a new build using an MSI K9a Platinum MB.
I have a dual channel kit of mushkin 4GB (2GB x 2) DDR2 memory. When I install both sticks the BIOS shows (under system information) 4096MB Physical Memory but Usage Memory is only at 2.5GB.
If I take a stick out I get Physical and Usage Memory at 2048MB.
When I first got the board the BIOS was version 1.4. Windows XP 64 would not install with both sticks installed. It would boot from CD and hang right after I installed my RAID drivers / before selecting a HD to install to (where it says 'Windows is now starting' after it loads the drivers). Going to 1 stick / 2 GB solved this and windows installed fine.
After installing windows, updated to service pack 2, and did all system updates/drivers I put in the other stick and Windows hung at the startup screen.
I updated the BIOS to 1.5 and now windows will boot with both sticks but it only sees 2.5 GB, not all 4 GB. CPU-Z shows that both sticks are installed and recognised correctly but I'm only able to get 2.5 GB in Windows XP 64.
The BIOS recognises 4 GB are installed but will only let me use 2.5 GB. Any clues as to why?
Thanks!

"After installing windows, updated to service pack 2, and did all system updates/drivers I put in the other stick and Windows hung at the startup screen.
I updated the BIOS to 1.5 and now windows will boot with both sticks but it only sees 2.5 GB, not all 4 GB. CPU-Z shows that both sticks are installed and recognised correctly but I'm only able to get 2.5 GB in Windows XP 64.
The BIOS recognises 4 GB are installed but will only let me use 2.5 GB. Any clues as to why?"
suggest you new fresh OS installation XP x64 with SP2 included. also check the boot.ini ensure /PAE switch is there(should be there by default) ensure the PAE is active:

Uplink ports and actual switches sfp usages (please help~~)

Dear all,
I am reading around to see the differences between uplink ports and normal ethernet ports. It seems to be uplink port just reverse the rx,tx pins and remove the needs of using a crossover cable.
I have done a simple representation of using the below (normal ethernet ports)
PC
SWITCH
ROUTER
RX
straight
TX
straight
RX
RX
straight
TX
straight
RX
TX
straight
RX
straight
TX
TX
straight
RX
straight
TX
I assumed that the SWITCH ethernet port pins are naturally arranged as opposite from the PC so that a straight cable can be used and the same applies to a router port.
Q1) Hence from PC to Router ethernet port, I will need a cross cable, am I right ?
============================================================
Then I chance upon this website http://duxcw.com/faq/network/uplink.htm which states "A PC can be connected to an uplink port with a crossover cable"
As per my assumption above, a router has normal ethernet ports and uplink ports (for connecting to the wan/modem), since the normal ethernet ports of a router are in the order of (RX,RX,TX,TX) as shown above, I assumed the uplink port is (TX,TX,RX,RX).
PC
ROUTER normal ethernet port
PC
ROUTER uplink port
RX
cross
RX
RX
straight
TX
RX
cross
RX
RX
straight
TX
TX
cross
TX
TX
straight
RX
TX
cross
TX
TX
straight
RX
Q2) So how can the PC connect to the Router's Uplink port using a crossover cable ? Shouldn't it be using straight cable instead if it is trying to connect to a router's uplink port ?
============================================================
Q3) Where connecting switches (switch 1 to swtich2) using uplink port, can I say that a straight cable will be connected to switch 1 uplink port on 1 end, and a normal ethernet port in switch 2 on another end ?
SWITCH#1 ethernet port
SWITCH#1 Uplink port
SWITCH#2 ethernet port
TX
RX
straight
TX
TX
RX
straight
TX
RX
TX
straight
RX
RX
TX
straight
RX
============================================================
Q4) What is the purpose of an SFP port in a switch ? is it use as an uplink port ? Where does it actually uplink/connect to ?
Q5) If i connect a switch Uplink port to another switch Uplink port, does it means that I have to use a crossover cable ? does SFP fiber come with "crossover" type too ?
============================================================
Q6) If an uplink port in a switch is use to connect to a router (can we?), do i need to use a crossover cable then ? since a normal switch ethernet port will use a straight cable to connect to a router port ? as shown below
SWITCH
ROUTER
SWITCH UPLINK
ROUTER
TX
straight
RX
RX
cross
RX
TX
straight
RX
RX
cross
RX
RX
straight
TX
TX
cross
TX
RX
straight
TX
TX
cross
TX
============================================================
Q7) Last but not least, if a design connect two switches using SFP uplink ports on both side, what would be the main purpose ? to increase the amount of ports ? Why not stack them then ?
Sorry for the lengthy post, will really appreciate if some gurus can shed some light on the above.
Thanks a million.
Regards,
Noob

An uplink port doesn't necessarily run at wire speed but it is more likely to.
But this doesn't mean you don't get oversubscription from the switch to other switches.
It's quite a big subject to cover but i'll try and keep it brief.
Internally within a switch there is a crossbar switch fabric which I think we covered before. Think of it of as pathways between ports. On any switch there are a number of ports that are capable of certain speeds.
Put simply if you take the number of ports on the switch and multiply that by the fastest speed the ports can operate at, if that number is greater than the switch fabric then the switch is said to be oversubscribed.
It doesn't mean in practice it will be oversubscribed but the potential is there.
What can happen though with oversubscribed switches is that the uplinks ports are guaranteed not to be oversubscribed ie. they do not need to contend with the other ports on the switch. It's complicated but it is to do with the connectors per port group etc. to the switch fabric.
But even though the uplinks ports can run at wire speed so they are not oversubscribed, if they are uplinks to other switches there may very well be more traffic combined from the other ports on the switch to that uplink port so you still get an oversubscription ratio.
But what would make it a whole lot worse was if your uplink port was oversubscribed within the switch as well.
So there is oversubscription within the switch and this is where we talk about ports running at wire speed or not and then there is oversubscription between different layers of the network eg. access to distribution for example.
Jon

Two Music Files double memory usage! Help

I tried to fix a big mess in ITunes (many many copies of songs) by using my IPOD as a hard disc & copied one version of each song to my IPOD, deleted all music and then tried to restore ITunes (o.k., I did this without following any directions, screwed it up, then started over with the directions). Now I have 2 files filled with music on the IPOD & don't know what to do.
One file is ITunes/ITunes Music/Music this file is organized by album and song
The other is IControl/Music this file is the F1 - F49 file and appears unorganized to me
Now, my IPOD is FULL & I don't know if it is safe to remove the ITunes/ITunes Music/Music file
Anyone have any ideas?
Thanks!
Kim

iTunes for Windows can convert unencrypted WMA files, iTunes for the Mac can not.
EasyWMA seems to be able to do what you want to do.
http://mac.softpedia.com/get/Audio/EasyWMA.shtml
iFelix

Mifi Usage Overages-Help!

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