Mifi4510L connections issues after firmware 2.23 update

Just updated my mifi firmware to v2.23
Immediately upon restarting the unit it will no longer connect to Verizon's 3G/4G data network.
Checking the advanced diagnostics tool I found that the unit will not synch with the data network (no IP address) and will not connect when attempting manual connection.
Called tech support, after talking with 2 different reps my problem has been passed onto engineering with no estimated time of response.
Unfortunately the first rep tried to indicate that problem was related to my Macbook Pro. Tried to download the update using my XP virtual machine but the dowload pdf would not open.
Hopefully this issue will be resolved quickly before I have to request an adjustment to my MRC for the time that the unit is nonoperable.

Hello,
The problem is with your Mac. Many users have reported problems where the Mac upgrade left thier MiFi bricked. Follow JeffR's steps to resolve the problem on your own. Try to use a WinXP computer if at all possible.
If you have a Mac "bricked" Mifi:
1. Run the installer, the Mifi will show up as a USB Human Interface Device and the upgrade will not start (cannot find the device)
2. The installer leaves a directory (C:\MiFi4510L) and there's a program called DUU_Verizon_MiFi4510L.exe
3. Run that program, it will find the Mifi, and ask if you want to enable the modem functions of the Mifi.
4. Answer yes, then disconnect and hit the reset button under the battery door.
5. Now reattach to your PC, and rerun the upgrade program. This time it will work.
JeffR
http://community.vzw.com/t5/Broadband-Netbook-Devices/MiFi-4510L-Firmware-Update-2-23/m-p/719523#M7431

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=================
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