Might have a virus help me!!!
My iPod has an app that I can not delete no matter what I do and it isn't downloaded all the way so its weird. Ever science I downloaded it my iPod has been acting really glitchy and weird. I synced it with my computer and now my computer is acting weird. I don't know what to do and any advice would be helpful. Thank you for any information.
Unless you jailbroke your iPod you do not have a virus
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
Similar Messages
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i can't update my flash player and i might have a virus help me out with any advice on getting my mac on track ?
You may have installed one or more of the common types of ad-injection malware. Follow the instructions on this Apple Support page to remove it. It's been reported that some variants of the "VSearch" malware block access to the page. If that happens, start in safe mode by holding down the shift key at the startup chime, then try again.
Back up all data before making any changes.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. If Safari crashes on launch, skip that step and come back to it after you've done everything else.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, ask for further instructions.
Make sure you don't repeat the mistake that led you to install the malware. It may have come from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
Malware is also found on websites that traffic in pirated content such as video. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates (OS X 10.10 or later)
or
Download updates automatically (OS X 10.9 or earlier)
if it's not already checked. -
I can't open or receive hotmail emails on my macbrook pro, but i can on other devices. i changed my password, emptied the cache, tried using a different browser, etc. i think i have a virus. help!
Thanks for your help. that's not working either! ugh!!
I can open hotmail, but it's not formatting right, i can't open emails, nor send them.
Thank you so much for trying to help. I really appreciate it.
I understand that you can't get a virus by opening an email, but it seems way too circumstancial! This is my third mac -- because unlike PC -- I never had a problem. I understand this problem is not with my macbook, because every other website works fine -- it's hotmail! -
I might have a virus sending out e-mails.
Is there a free virus program for Mac OSX 10.9.2 ? I might have a virus sending out e-mails.
What makes you think that? What behaviour have you observed?
There are no viruses as such on OS X -- programs that can enter the computer from the network, install themselves, do bad things and pass themselves on to others.
There are trojans and other forms of malware. These usually require you to have downloaded and installed something.
OS X includes its own list of malware that it will not run. This is updated from time to time.
If you want to run a malware check, then ClamXav is the most common one. -
I think I might have a virus or malware
I know that the likelihood is very slim that I have a virus but I have been having some problems lately. Earlier I had my laptop on and then I closed it and when I opened it back up and typed my password in it kept saying it was wrong. I even checked to see if caps lock was on and it was not. I had to restart my laptop for it to work. I also opened firefox today and it said that it was the first time I used it when it was not. The "you have never used this application before." message popped up. My Internet has also been slow. Graphics/images have not been loading on the Internet or they're pixilated and take a long time to become the resolution the image is at. I also have been having trouble with charging. I will leave it unplugged and then I'll charge it but it will say "battery not charging" but it is plugged in and it shows that it is plugged in it is just not charging but it is still not decreasing in battery power. If it is not a virus what is it and how could I stop these glitches from happening? Thank you.
Hi...
Doubtfull it's a virus or malware.
"battery not charging" but it is plugged in and it shows that it is plugged in it is just not charging but it is still not decreasing in battery power
Try troubleshooting the MagSafe adapter
If that didn't help, try Resetting the System Management Controller (SMC)
And since there are numerous issues, the startup disk may need repairing.
If you have Lion v10.7 insatlled, use Lion Recovery to repair the startup disk or reinstall the Mac OS X.
If you have a prior Mac OS X installed, help here > Using Disk Utility to verify or repair disks
And make sure there's enough free space on the startup disk. Right or control click the MacintoshHD icon on your Desktop.
Click Get Info. In the Get Info window you will see Capacity and Available. Make sure there's a minimum of 15% free disk space. -
HT1414 My search states that I have a virus, help
My I -pad states that I have a virus in safari ,I cannot use search,, help
Your search is wrong, unless you have jailbroken your iPad - I'm not aware of any viruses for iOS devices.
Clear Safari's cache : Settings > Safari > Clear Cookies And Data and also Clear History
If that doesn't clear the message then try closing Safari completely and then re-open it : from the home screen (i.e. not with Safari 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Safari app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
A third option is a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot. -
Mac book Pro might have a virus please read and help
Hi guys Ive had my mac book pro for 3 years. Recently i keep getting pop ups from strange sites but primarily mac keeper. i haven't downloaded anything but my sister was watching a movie online a couple of days ago and I think thats were it came from. So firstly every time i go to my Safari Preferences and change my homepage, i close everything, and when i open it I'm brought to the same page which is something called only-search.com. Its ALWAYS my home page no matter how i try to change it. Another thing is that when i type in a search, the little text on the right says google search but when i actually search for it, it always goes to a yahoo search. The popups seem to come randomly when I click on websites. They open new tabs and promote their crap. Please help!
Download Adwaremedic:
http://www.adwaremedic.com/index.php
This may alleviate your problem.
Ciao. -
I Think i Have A Virus Help Me!
Hey im using a 2011 model imac and when i go onto sites they load very slowly and sometimes only load half the page, on youtube the thumbnails of a few videos look like they have different coloured squares and when i click one it might play for a few second make a wierd noise then stop. im using firefox
and when i search in the google sidebar up top it says the server could not be found and if i look at the adress barit says google.BOM.au/aerifgubq3f793ube9VR*codes and stuff*
when when i tyupe google.com in the adress bar it takes me to goofle.com and i have checked to see if im typing it right and yes i am....
i have problems with anxiety and paranoia and im freking out please i would highly appreciate your help!
EDIT: and sometimes when loading a page it says content coding error and somethimes webpages look out of orderBarry Hemphill wrote:
There are NO, repeat NO viruses that affect a Mac running OS X...NONE.
I have no clue what you are doing (or what things you have added to Firefox).
Barry
This knee-jerk response to the OP is entirely misleading. 99% of people use the term "virus" as a catch-all for any kind of malware. It is true there are presently no OS X viruses, however, this point is lost on the vast majority of users, who could care less whether there are viruses -- using the technical definition of virus -- for Macs. There is Mac malware.
Jaiden1998: It's always possible, but I think it is unlikely your problems are attributable to some kind of malware. For starters, start using these servers from openDNS, which are patched against these kinds of redirects, and see if the misdirections stop.
Simply open Network>Advanced>DNS in Sys Prefs and enter the following numbers for the interface you use, e.g. Airport or Ethernet,
208.67.222.222
208.67.220.220
Hit OK and then Apply. Make sure those numbers are entered above any others you may have there.
To check to see if it's working
http://www.opendns.com/welcome/ -
Hello Last night while watching a video on Facebook a pop up window said I had a virus and to clean it click on the link. I did so and followed a prompt or 2 and then I thought this was a scam so I stopped. However I looked at my download file and it shows Mackeeper listed 4 times. Does this mean I have installed MacKeeper and if so does this mean I have installed some sort of malware/spyware or problems for my computer hence for myself.
Thank you for your help
MaureentreCheck version: 2.1.3 (106)
Report generated 17 December, 2014 7:58:37 AM EST
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2010) (Verified)
MacBook Pro - model: MacBookPro7,1
1 2.4 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 320M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
Mac OS X 10.7.5 (11G63) - Uptime: 0:4:21
Disk Information: ℹ️
WDC WD5000BPKT-00PK4T0 disk0 : (500.11 GB)
disk0s1 (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.76 GB (396.19 GB free)
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Safari Application (/Applications/Safari.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.1
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
8% helpd
3% Safari
2% WindowServer
0% fontd
0% ps
Top Processes by Memory: ℹ️
116 MB Safari
73 MB Finder
71 MB Officejet_Pro_8600
56 MB mds
30 MB WindowServer
Virtual Memory Information: ℹ️
2.72 GB Free RAM
751 MB Active RAM
196 MB Inactive RAM
356 MB Wired RAM
197 MB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Dec 17, 2014, 07:54:53 AM Self test - passed
Here it is Mike. Let me know !! thanks TONS .. Maureen -
Whenever I use my yahoo account, a page with some fishy offers opens and I need to click a few of "Yes, I really want to leave this page" before I can exit it! If I don't click on all those "Yes"'s I'm not able to quit Safari (only when I do Force Quit). Reading about recent trojans and such I'm worried, this might be the case. I should say, it's always the same page that opens. Thanks for your help!
Sounds like a problem with Yahoo itself, then.
One thing that could help would be to clear your browser's cache. Open Safari and look for an Empty Caches item in the Safari menu. If you have a newer version of Safari, it won't be there. In that case, you will need to go to the Advanced pane in Safari's preferences and check the box to show the Develop menu. Then, from the Develop menu, choose Empty Caches. See if that helps. -
I'm afraid my iPhone 4S has a virus or has been hacked. Just in the last day or so my battery life gets used up a lot faster and I have all of a sudden started receiving a lot of spam email. How can I find out if my phone has been compromised?
Unless you left the iPhone in the possession of another person it could not be hacked...and unless it has been jailbroken it cannot get a virus.
An email account can be hacked at the service provider's end...this has happened a number of times with gmail.
Do a reboot, hold both the power and home buttons until the apple logo appears and it restarts, ignoring the red slider if that appears.
If that does not help the battery situation, make a backup of your content and then restore to factory condition, Settings > General > Reset > Erase All Content and Settings, and then restore from the backup you just made.
Contact your email service provider and let them know you are getting material that could mean they have been hacked. -
I think my computer might have a virus, how do I get rid of it?
Hey my name is keenan and i have a macbook and my internet seems to be running slow all of a sudden. Please help!
Sorry, but there aren't any OS X viruses.
Helpful Links Regarding Virus Protection
An excellent link to read is Tom Reed's Mac Malware Guide.
Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
If you require anti-virus protection I recommend using ClamXav. -
I think I might have a virus on my mac, what should I do?
So I downloaded this thing that told me if I downloaded it, I could watch a TV show I was looking for
on it (ridiculous, I know) but ever since, I get these boxes that'll pop up on every site I go on (except for maybe facebook) and they display adds, it also will use certain words on a site and make them into links to send you to other sites or whatever that are irrelevant. I've attached a picture of what it looks like, it happens on netflix especially, every single time. I used a virus finder and tried to delete everything it found that was suspicious but its still going on, should I just wipe my whole computer back to factory setting?There is no need to download anything to solve this problem. You installed the "Flashmall" trojan. Take the steps below to disable it.
Malware is always changing to get around the defenses against it. This procedure works as of now, as far as I know. It may not work in the future. Anyone finding this comment a few days or more after it was posted should look for a more recent discussion, or start a new one.
Back up all data before continuing.
1. Triple-click the line below on this page to select it, then copy the text to the Clipboard by pressing the key combination command-C:
~/Library/LaunchAgents
In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return. A folder named "LaunchAgents" will open.
2. Inside the folder you just opened, there may be files with a name beginning in any of the following ways:
com.crossrider
com.extensions
com.flashmall
com.webhelper
com.webtools
flashmall
UpdateDownloader
WebSocketServerApp
Some of these files may be absent. Move any that you have to the Trash and close the Finder window. Log out or restart the computer. The trojan will now be inactive, but there are a few more components of it that should be cleaned up.
3. Do as in Step 1 with this line:
~/Library/Application Support
A folder named "Application Support" will open. Inside it there may be a subfolder with this name:
webHelperApp
If so, move that subfolder—not the "Application Support" folder—to the Trash.
4. Open this folder in the same way as above:
~/Library/ScriptingAdditions
and remove an item named
BrowserHelper.osax
if present.
5. Open this folder:
~/Library
Look for subfolders with either of these names:
flashmall
WebTools
and move them to the Trash, if present.
6. Open the Applications folder. If it contains an item named "Flashmall" or "WebTools", move that to the Trash.
Empty the Trash. -
Flash Player Upgrade Might Have a Virus Attached to It
While trying to upgrade my flash player, McAfee stops it and marks it as having a virus. It seems that there is a virus attached to it
coming from the internet.It's a bad definition by McAfee.
Try disabling it, and then download the FULL installer:
Flash Player for ActiveX (Internet Explorer)
Flash Player Plug-in (All other browsers)
Run the installer, and THEN re-enable McAfee. -
I think I may have a virus on my MacBook laptop, ran disk utility, "filesystem verify failed." Help!
I'm running a MacBook laptop and thought I might have a virus b/c i was browsing online a couple of days ago when i clicked on a link that appeared to automatically start downloading a file. I tried to stop it from downloading by clicking "cancel" in the downloads box that came up, but it compleatly downloaded before i could hit cancel. No programs automatically opened and started runnning (that i could see), but I've noticed slow browsing since then.
I ran the disk utility, "verify disk," to see if there were any problems. It came back with this error message: "First aid failed: Disk Utility stopped verifying "Macintosh HD" because the following error was encountered:
Filesystem verify or repair failed"
The text is black inside the verifying history box until the last three lines, which say in red:
"Invalid node structure
Volume check failed
Error: Filesystem verify or repair failed."
Does this mean I have a virus? Are there other things I can do to confirm that I do or do not have a virus? How do I fix this problem?
I'm running Mac OS X 10.5.8.
Many thanks for your advice/comments in advance.Probably because the directory on the disk is corrupt.
The error "invalid node structure" is one that will take either DiskWarrior or a reformat to fix.
It has not to with any malware.
Allan
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