Might mouse scroll ball issue

I got my Might Mouse just about a year ago. I'm having issues with the scroll ball. It works scrolling up with no problem, but scrolling down it does not work. To be clear, it can scroll but it doesn't make the page on Safari scroll down with it.
Anyone else have this issue? Any way to clean it?

Hi djm027: Does this Apple article help?
http://support.apple.com/kb/HT1537
Happy cleaning
Stedman

Similar Messages

  • Might Mouse Scroll Ball Problem

    I have a wireless mighty mouse, and the ball sometimes the scroll ball stops working. Either I can't scroll down, or I can't scroll up. It seems to me there is gunk in the wheel, just like inside an old mouse with a mouse ball on the bottom.
    Naturally, I want to clean out the gunk, but I can't figure out how to open then mouse to clean it. Is there some way to take out the ball, or open up the mouse to get the dirt and gunk off the wheels?
    Thanks.

    Actually, my mouse is still under warranty. I'm near Toronto, Canada, so we might have different warranty coverage up here. I believe mine's for a year. I just wanted to try to fix it on my own before taking it to the mac store (a half hour drive away) before giving up and returning the mouse to Apple.
    I also watched the little video, and my mouse still was not performing to my satisfaction. After a few days, though, it seems to be fixing itself. It's still not perfect, but it's certainly better than it was. I guess having enough dirt free of the sensors lets the scroll ball dislodge any remaining debris. At the moment it seems to be almost totally back to normal.
    Perhaps I just need to clean it regularly. I'm still a little frustrated that nobody seems to know how to take it apart. To me, the ability to open (and fix) a product just makes sense. I'll perform a simple cleaning/repair like that any day rather than bother taking it to the store.
    MacBook   Mac OS X (10.4.7)  

  • Might Mouse scroll wheel indesign

    (oops I thought this category was "other" hardware products. Why isn't there a category for keyboards and mice??)
    I want to thank Apple for being forward looking in all aspects of design, formost the input devises. The new keyboard is amazing. Thanks. The Mighty Mouse is the first decent Apple mouse since pre-G3 days. In fact it is a very nice mouse – for 2 months.
    My Mighty Mouse stopped scrolling after 2 months of heavy use. I took it to the Genius Bar, they told me it was dirty and sprayed air into it. It worked great again for another 4 days. That was April. I've just learned to live without it since then – occasionally trying to spray air into it to no avail.
    I found this:
    http://discussions.apple.com/thread.jspa?threadID=1243940
    which gives us a simple how-to on cleaning the mouse. I can figure that out myself.
    Does anybody know how to break open the mighty mouse so I can actually clean it?
    I am a very clean person. If it takes two months for me to clog up the scroll wheel, somebody else has got to have a solution? I fear any professionals who use a Mac day in and day out must be using a third party mouse. I've not had any problems with a third party optical mouse ever – after many years of use. My Mighty Mouse's scroll wheel is really terrible.
    My questions are:
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    B) Is there a third party mouse that scrolls left and right and connects via bluetooth?
    C) Is apple reinventing the wheel again? Seriously.
    Okay, I had to vent. Better than throwing this thing against the wall.
    Message was edited by: Ahab the Eskimo

    A) How do I open up the mighty mouse so I can clean it?
    You can't without breaking it.
    B) Is there a third party mouse that scrolls left and right and connects via bluetooth?
    There are other scroll-ball mice (the only ones I know of that have dual-axis scroll), but they'll have the same problem though some might be easier to clean. As a possible help for the problem with your current mouse, perhaps this will help:
    http://theappleblog.com/2008/09/27/revive-your-mighty-mouse-scroll-ball/
    C) Is apple reinventing the wheel again?
    Constantly. Apple has applied for a patent on a mouse with a touchpad rather than a mechanical ball, but whether such a product will ever make it to market is unknown.

  • My mouse scroll ball will not scroll down.

    My mouse scroll ball will not scroll down.

    Unfortunately the Mighty Mouse is known to have issues when scrolling if it gets dirty. The best you can do is hold it upside down and roll the ball back and forth in every direction for a minute or so, this should help clean it any it may start working again. My school's multimedia lab has 20 workstations that all have that mouse and about half of them work! I'd recommend moving to the magic mouse or another brand's mouse if cleaning does not fix it.

  • Mouse scroll ball not working

    How can you clean the mouse scroll ball to make it scroll again?

    Hello:
    Turn the mouse upside down and run it (vigorously) over a piece of paper.  Better yet, run it upside down over a micro-fiber cloth.
    Barry

  • Mighty Mouse Scroll Ball always breaks

    Hi, I have a 2 month old iMac, and This has been a problem for about 6 weeks, but I haven't gotten around to posting it. My mighty mouse scroll ball breaks repeatedly and I have been fixing it, but it is a real pain. Don't suggest not using my mighty mouse, because I love and hate it, I love how it has multiple buttons, but hate how the scroll ball breaks all the time, can someone help me?

    It just needs cleaning. Use a damp cotton rag and vigorously move it across the mouse ball. Do this for about 30 seconds. BTW, there are instructions in your owners manual about this. This is from page 63 of your Users Guide:
    *Cleaning Your Mighty Mouse*
    You may need to clean your mouse from time to time to remove dirt and dust that has
    accumulated in the scroll ball area. Hold the mouse upside-down and roll the scroll ball
    vigorously with the cloth that came with your iMac, or another clean, soft, lint-free
    cloth, to help dislodge any particles that may interfere with proper scrolling.

  • How to fix mouse scrolling up issue?

    How to fix mouse scrolling up issue?

    As for myself, i notice that whenever I build a new account at times my scrolling doesnt work
    so i go to system preferences  / mouse and turn off scroll direction  and everything works for me
    when it is on (mouse acts wierd) - i am using a wired mouse

  • Mighty Mouse scroll ball has issues

    I've had my Mighty Mouse for about a month of standard use, but suddenly the scroll ball will no longer scroll down (up and side-to-side are fine). I've carefully cleaned the ball, to no avail. I understand that some others have had issues, but that their issues remain unsolvable (they contacted Apple Support for an exchange).
    1) Can any one tell me the number to call Apple (from the USA)? I haven't been able to find it on the site map (all the support numbers are associated with AppleCare).
    2) I only noticed the problem after the upgrade to X.4.4. Could that possibly have anything to do with the problem?

    Hi Jessica,
    It could be a software or a hardware problem, I had the same problem with my MM but made the mistake of disassembling it.
    Take the mouse to another Mac and see if it works, then you'll know it's a MM problem.
    When you roll the ball do you hear a slight clicking noise? This would mean the ball is making contact with the rollers.
    Maybe the ball needs to dry or be cleaned with rubbing alcohol (as it evaporates)
    You would call the AppleCare number, and yes they might give you a headache about AppleCare, but tell them you have a hardware related warranty call.
    If you find it works on another recent Mac (with MM software installed) it might be a OS problem of some sort.
    What's good to do occassionally is to clone your boot drive, this way you can boot off a slightly older version of the OS to sort through bugs like this.
    It also makes a good backup method.
    http://homepage.mac.com/hogfish/Personal11.html

  • Mighty Mouse scroll ball problems

    I wondered if anyone could help me with a scrolling issue with the mighty mouse. Some days scrolling works vertically up and down and other times just one direction. I dont believe it is due to dirt in the mouse - it seems software related and is sporadic in its operation. Any advise you could give would be welcome
    Thanks
    Nick

    DP, that is what worked best for me in the past.
    After months of problems with the scrolling ball, and after trying all the suggestions found on the web, this method of using a white sheet of paper was an excellent one: my MM was again clean and working as if it was new!
    However, be careful about it: don't push too much when running the MM upside down. Eventually, yes, the gunk will come out, but the ball would go down-inside the case if pressed too hard for too long. It happened to me when using this method for a second time, and I was in the need to disassemble the device in order to correct this, and I think that's exactly what I was trying to avoid in the first place.
    Hope it helps.
    JJ

  • Mighty mouse scroll ball behavior

    Less than a week ago, I bought a Wireless Mighty Mouse. I thought that it was having trouble scrolling right, so I took it back for a replacement. This one seems to have the same problem.
    The problem seems to be that the mouse has a hard time scrolling right. To scroll up, down, or left, I only need to put the slightest pressure on the scroll ball. To scroll right, I need to press the ball about halfway down. It's not that it's a problem per se, but the user experience is just off enough to be frustrating. As a small note, the mouse makes different noises when scrolling up, down, and left, versus scrolling right. For scrolling UDL, it makes a small clicking noise. Scrolling right makes a sliding noise. When I push the ball in further and scroll right, I get the clicking noise.
    As I said, I've gone through 2 mice in less than a week. I thought the first might have been a fluke. Not that I've run into two with the same "problem", (and from two different stores), I wonder what's going on. It seems like it could either be a manufacturing defect that affected a whole batch, or perhaps this is the expected behavior. I can't imagine that my fingers are so oily that they would have gummed up the ball instantly. And yes, I have tried just about every cleaning method.
    So the questions are: how does your scroll ball work? How much pressure do you need? And has anybody had problems only with scrolling right?

    bytecrafter - I did some searching and found out a few tips that solved the problem for me.
    First, I blew compressed air into the scroll ball. I pushed down on it with my fingernail so that the air could get into the crack.
    Then I used a damp, lint-free cloth to rigorously clean the scroll ball, while the mouse was upside down. Apple has a video (and instructions) of this here:
    http://docs.info.apple.com/article.html?artnum=302417
    Hope that helps.

  • Dashboard & Mighty Mouse Scroll Ball

    I love the feature on my Mac that I can press the scroll ball down and my dashboard comes up instantly showing me the weather before I go to work. My mouse got dirty-the scroll ball wouldnt work going up, so I cleaned it. Rubbing alcohol and figure 8 patterns on a sheet of paper-just like they did in my local Apple store(after having many issues with the ball not working). We have done this many times, but now, the dashboard will not come up. I have to click on it in the dock, but it will "disappear" when I click the scroll ball. How can I get it to appear with the ball like it used to???

    I honestly don't know if this will help, but try resetting the SMC.
    How to reset the System Management Controller

  • Mighty Mouse: Scroll ball does not scroll down

    My scroll wheel on my 'might mouse' now only scrolls UP and Side to Side. I have tried restarting, checking system prefs. etc. but no joy. How did we manage before?!! If any one has the answer I would be grateful. Thanks Rob

    Finally an answer that works!
    I had a mouse that would not scroll up. Down or side to side worked fine.
    I tried cleaning the wheel with a cotton swab dipped in alcohol, as this had worked several times before. But it had no effect today. I tried the "lint free soft cloth lightly moistened" trick too, but this did not help, either, even after watching the demonstration video and turning the mouse upside down. But unplugging the mouse, and applying some pressure while rolling the ball upside down on a piece of clean paper is what did the trick! Thank you for saving me from this incredible annoyance!

  • Wired mouse scroll ball randomly unresponsive

    My 1.5 year old iMac came with a wireless mouse which I hate, so I'm using my old, wired Mighty Mouse... Every now and then the scroll ball stop functioning, I go thru the cleaning process, using Rubbing Alcohol, and it gets back to normal. Lately it gets randomly unresponsive, up, or down, or both directions, for a short time (till I wake it up again by wildly turning the ball to all directions) and that happens only a few days after my thoroughly cleaning...
    I visited my local Apple store, and they still sell the same mouse, $49.... I'm tempted to purcahse it, but before doing so (yes, I'm a miser), I want to be sure that I've done everything to fix my good-old mouse...

    This is not what everybody is saying... Even Apple's official site tells us to use a damp cloth (though not Alcohol)...  http://km.support.apple.com/library/APPLE/APPLECARE_ALLGEOS/HT3226/HT326.mov
    I suspect that the oil on one's hands and fingers is what gets in the mouse and bothers the sensors that are connected to the ball.....
    So it's all just a matter of cleaning the scroll ball?  Isn't there anything else that might need fixing? Software?

  • Apple Mouse Scroll Ball Not Working Since 10.7.4 Supplemental Update

    I don't know if this is a coincidence or not, but my scroll ball on my Apple Mouse (wired) will no longer scroll upwards since applying the OS 10.7.4 Supplemental Update on the 1st June 2012.
    I have a Mac Mini with a 27" Thunderbolt Display running 10.7.4. There are no software updates available and I have tried all the settings available in the system preferences.
    Any ideas?
    Thanks in advance.
    Matthew

    FWIW, my mighty mouse works w/o issues. See these:
    http://support.apple.com/kb/TA26691
    http://support.apple.com/kb/HT1537
    http://discussions.apple.com/thread.jspa?threadID=1243940
    http://www.macosxhints.com/article.php?story=20060210115417864

  • Mighty Mouse, Scroll Ball Still Malfunctioning?

    Hi,
    I love my Intel iMac and I LOVE my mighty mouse...but the scroll ball is constantly quitting on me.
    I clean it just like the apple video, I blow into it, I clean and clean and clean it and then it works for a day or two and then again, it stops.
    I'm the most meticulous clean person when it comes to hardware, I even manage Mac labs at a big university - so I have lots of experience with these mighty mouse. They are ALL having the same problem.
    Is this karma? Does anyone else have this problem? I'm not sure what to do (both with mine and the one's at work!).
    Any suggestions would be apreciated. Thanks!

    I am also pretty clean with my Mac. I found that cleaning as recommended by Apple was sufficient, until about two weeks ago, nothing I did to clean it, short of the misadvice to stick a needle into the ball socket, was successful. I found a website that shows how to disassemble the mouse carefully with an Exacto knife and did so. I was amazed at how dirty the rollerbars, especially the one to scroll down, were, in spite of my faithful cleaning routine. When I reassembled the MM I just used a couple strategic drops of super glue to secure the one ring that is glued in place. It will be much easier to disassemble the next time!
    The link;
    http://web.mac.com/karelgil/iWeb/MacWebSite/MightyMEng.html

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