Mighty Mouse Applecare question

Hello,
I've exhausted all options, the mighty mouse that came with my iMac G5 simply will not scroll down. I've tried all of the recommended steps to get it working, but without luck.
Still covered under warranty, and purchased via the internet, I'm unclear on exactly how to exchange it? Do I simply bring it with my web order receipt to an Apple store? or should it go to a service center? There's probably a simple answer, but I just couldn't find this in discussions.
iMac G5 isight   Mac OS X (10.4.6)  

Have you tried the following:
System Preferences>Keyboard & Mouse>Mouse
Make sure Vertical Scrolling is enabled?
Check the Slow & Fast slider settings?
=================
TIP: To get to the gook inside the scroll nipple use a plastic toothpick.

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