Mighty Mouse Scrolling after 10.4.6 update

I updated to 10.4.6 in between repairing permissions
(I do like how repairing permissions no longer displays
already repaired permissions). I've noticed that I can
no longer scroll down with my Mighty Mouse. I can
scroll up and sideways though. Has anyone else
noticed this behaviour?
Thanks
Mark
Powerbook G4 17" 1.67GHz 2GB DL Mac OS X (10.4.6)

Awwww sorry to have made u waste your previous time, but this is a DISCUSSION board and I was discussiing, also apple read these, and the more mention of a faulty mouse and that its a possible design flaw might get them to re-evaluate their design. I learnt in this discussion board before about apple's design flaw with their black optical mouse.
Criss
Chriss
This isn't a chatroom. However well informed your
comments on desgin and manufacture are I really don't
want to waste time logging back in to read them.
Rohan

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Mighty mouse scrolling problems

I'm having trouble with my mighty mouse scrolling. It was working fine now not. I just replaced the batteries after indicatortold me to do so. I've tried re-loading the software (though the install routine called it an upgrade).

Mine wont scroll down.
Up, left, right no problem.
If I put the mouse near my ear I can hear a soft clicking when I scroll up, left or right, but no sound when I scroll down.
I have tried cleaning and pressing hard, etc.
I just got off a 47 minute troubleshooting session with apple support and they finally agreed to replace it. I can't believe how nontechnical and unknowledgeable the level 1 support at apple is. It was clearly a mechanical trouble and I described it very clearly, yet they insisted on making me log into other accounts, check preferences, replace batteries, etc. On top of that I was put on hold several times while the tech checked with others about what to do and filled out forms, etc. I have to say I really am not happy with apple support based on this and all previous experiences. On top of this I have to give a credit card# as collateral until I send the defective unit back. If that is the policy why don't they save the 47 minutes and just process the replacement just like the cell phone companies do??
Oh well. Good luck to all of you with your mouse problems..

Mighty mouse scrolled not working

Hi,
My mighty mouse scrolled has broken i can't scroll up and down neither right and left.
Please help me.
Thank you

First, try System Preferences/Keyboard&Mouse/Mouse and make sure your scroll settings are correct.
Second.. How to clean a Mighty Mouse (not with jeans)
Carolyn
Message was edited by: Carolyn Samit

Mighty Mouse Scroll Ball always breaks

Hi, I have a 2 month old iMac, and This has been a problem for about 6 weeks, but I haven't gotten around to posting it. My mighty mouse scroll ball breaks repeatedly and I have been fixing it, but it is a real pain. Don't suggest not using my mighty mouse, because I love and hate it, I love how it has multiple buttons, but hate how the scroll ball breaks all the time, can someone help me?

It just needs cleaning. Use a damp cotton rag and vigorously move it across the mouse ball. Do this for about 30 seconds. BTW, there are instructions in your owners manual about this. This is from page 63 of your Users Guide:
*Cleaning Your Mighty Mouse*
You may need to clean your mouse from time to time to remove dirt and dust that has
accumulated in the scroll ball area. Hold the mouse upside-down and roll the scroll ball
vigorously with the cloth that came with your iMac, or another clean, soft, lint-free
cloth, to help dislodge any particles that may interfere with proper scrolling.

Mighty mouse scrolls down but not up

why is my mighty mouse scrolling down but not up on my browsers?

Usually it is accumulated crud: skin oils and flakes of skin and dirt, but some have been accepted for repair by Apple. Occasionally a restart fixes the problem. If not there was a recent discussion that yielded several promising suggestions:
http://discussions.apple.com/message.jspa?messageID=2248877#2248877
These included cleaning the ball with a soft cloth, cleaning the ball with a baby wipe, and disassembling the mouse to thoroughly clean the interior.

Mighty Mouse Slow after the updates of firmware 2.0.1 of bluetooth

Hello, yesterday update the Macbook Pro 17 Unibody (Mid 2009) and I suspect that the update of firmware bluetooth for Broadcom has achieved that my mighty mouse BT goes fatally, the keyboard goes of marvel, but I have tried with 2 Mighty Mouse and they work slowly and badly, also update these things yesterday, for if someone knows that it can have provoked it, and since it fixes up
Java 1.0, clients AirPort 2009/002, RAW Compatibility.
Thanks

Hello, yesterday update the Macbook Pro 17 Unibody (Mid 2009) and I suspect that the update of firmware bluetooth for Broadcom has achieved that my mighty mouse BT goes fatally, the keyboard goes of marvel, but I have tried with 2 Mighty Mouse and they work slowly and badly, also update these things yesterday, for if someone knows that it can have provoked it, and since it fixes up
Java 1.0, clients AirPort 2009/002, RAW Compatibility.
Thanks

Anyone else have a problem with Magic mouse scroll after Maverick update?

Now I have upgraded to Maverick (among other minor things) my Magic Mouse scroll often doesnt work unless I close the application it stopped working in and open it again.
Has anyone else had this issue? Is there a fix? was there any worthwhile reason to update?
Jonny

This has happened to me, in fact, why I'm even searching in here...I need help too to fix it! It's so annoying!

Mighty Mouse scroll ball problems

I wondered if anyone could help me with a scrolling issue with the mighty mouse. Some days scrolling works vertically up and down and other times just one direction. I dont believe it is due to dirt in the mouse - it seems software related and is sporadic in its operation. Any advise you could give would be welcome
Thanks
Nick

DP, that is what worked best for me in the past.
After months of problems with the scrolling ball, and after trying all the suggestions found on the web, this method of using a white sheet of paper was an excellent one: my MM was again clean and working as if it was new!
However, be careful about it: don't push too much when running the MM upside down. Eventually, yes, the gunk will come out, but the ball would go down-inside the case if pressed too hard for too long. It happened to me when using this method for a second time, and I was in the need to disassemble the device in order to correct this, and I think that's exactly what I was trying to avoid in the first place.
Hope it helps.
JJ

Mighty Mouse scroll ball has issues

I've had my Mighty Mouse for about a month of standard use, but suddenly the scroll ball will no longer scroll down (up and side-to-side are fine). I've carefully cleaned the ball, to no avail. I understand that some others have had issues, but that their issues remain unsolvable (they contacted Apple Support for an exchange).
1) Can any one tell me the number to call Apple (from the USA)? I haven't been able to find it on the site map (all the support numbers are associated with AppleCare).
2) I only noticed the problem after the upgrade to X.4.4. Could that possibly have anything to do with the problem?

Hi Jessica,
It could be a software or a hardware problem, I had the same problem with my MM but made the mistake of disassembling it.
Take the mouse to another Mac and see if it works, then you'll know it's a MM problem.
When you roll the ball do you hear a slight clicking noise? This would mean the ball is making contact with the rollers.
Maybe the ball needs to dry or be cleaned with rubbing alcohol (as it evaporates)
You would call the AppleCare number, and yes they might give you a headache about AppleCare, but tell them you have a hardware related warranty call.
If you find it works on another recent Mac (with MM software installed) it might be a OS problem of some sort.
What's good to do occassionally is to clone your boot drive, this way you can boot off a slightly older version of the OS to sort through bugs like this.
It also makes a good backup method.
http://homepage.mac.com/hogfish/Personal11.html

Resetting bluetooth may fix your mighty mouse scroll button

I have had this problem with the scroll button on my mighty mouse for months and months, and the only advise I have managed to get from here when I complained was to clean it. But I tried that many times and I have had nothing but problems with it, so much so that I recently called Apple and they agreed straight away to send me a new one.
What made me call them today was the clicking action and side buttons on my mighty mouse also failed completely, and I thought the thing was totally broke. Whilst I was on the phone I happened to mention that my wireless keyboard also keeps losing its connection, and the advisor told me to do this following...
This advise was used on my MacBook 13.3inch model from last year.
Turn off Mac, removed the power and battery and hold down the power button for 5 seconds. Then turn it back on, but while you turn it back on hold down the altcmnd+RP buttons together. You will hear it ching two times as it turns on, let go after the second ching.
This apparently resets the bluetooth and it fixed my mouse, it now works perfectly.
Anyway, I called apple back to say that this reset not only fixed my keyboard, but also my mouse. Everything now works perfectly. The problem was bluetooth all along and not that the button needed cleaning.
But they said they would still send me out a new one, and so long as they received a mouse back in the post they wouldn't charge me. I accepted that offer and I'll see how it goes with the one I have. I feel that I may have damaged the scroll button trying to clean it and feel that I probably should get a new one anyway on account of that.

Hello stu:
What you apparently did (based on the feedback you got from from Apple) is reset the SMC (system management controller) and the PRAM. When one has odd problems that do not appear software related, those are sometimes suggested as troubleshooting steps.
http://support.apple.com/kb/HT1411
http://support.apple.com/kb/HT1379
Resetting the SMC should not, however, be used until other avenues have been exhausted (based on Apple guidance)
Barry
Message was edited by: Barry Hemphill

New Mighty Mouse scrolling problem

My just-out-of-the-box Mighty Mouse will not scroll horizontally nor 360. It can't be dirty yet, and the posting referring to artnum=303446 gives instruction for what is way out of my league in the event that someone wants to recommend that approach.

Sorry that I wasn't more clear. What I meant is that the Mouse pane in Keyboard & Mouse is new or at least different for the wireless MM. Those of us with the wired MM have two check boxes Vertical scrolling and Horizontal scrolling, while those of you with the wireless have that new pulldown menu.
Did software come with the new wireless MM or is it just activated and made available when the new wireless MM is detected? There was a post the other day and the guy linked to a screenshot of the wireless Mouse pane. He was wondering how the rest of us could get this new pane. I said maybe it would show up one day in an OS X update. Maybe it already has, but we can't access it without a wireless MM.

Mighty mouse malfunctions while newly 1.2 updated 5G ipod is connected

lol this is really strange.. when i have my 5g ipod (which i just updated to the new firmware) sitting in my dock and i plug my mighty mouse into the other open usb port on my macbook. expose starts randomly switching on and off and the mouse starts clicking as if i pressed the side buttons extremely fast. it does this until i touch the mouse. as soon as i touch it it stops but i cannot press the side buttons to use expose n e more. it doesnt click or respond to pressure. once the ipod is ejected then disconnected from the dock the mighty mouse works flawlessly. this is extremely odd. hopefully there will be a new 1.2.1 ipod update soon lol. besides that i love the new updates
PS: brightness gets an A+ and same with the quicker search feature with the letter scrolling. too bad we dont get the more advanced search feature.. oh well

ok sorry folks.. turns out its actually my 3rd party iPod dock that broke somehow. when i use just the regular ipod cable everything is fine.
too bad i threw out the receipt just the other day
1.83GHz MacBook 60gb (hdd) 1.25gb (ram) Mac OS X (10.4.7)

Mighty Mouse scroll failure

I'll put it in here under MacBook, 'cos I use one, but it's really a Mighty Mouse question – but there doesn't seem to be anywhere to put it...
The scroll 'nubbin'(?) on my corded Mighty Mouse has stopped scrolling down. It will scroll left, right and up, but not down.
I've unplugged and replugged the USB, restarted twice but it refuses to scroll in one of it's four axis.
Is there any troubleshooting I can do before I take my MacBook and mouse to a friends house and try a process of elimination?
MacBook, white Mac OS X (10.4.6)

Well after using these fixes several times after a while the scroll stopped working (only in the down direction again) completely.
Eventually I resorted to opening the mouse (very fiddly - don't try this at home unless you're willing to buy a new mouse!)
Lo and behold, the tiny rollers encasing the scroll ball were gunged up with that gunk you always had to clean off your mouse rollers back in the day.
Putting the mouse back together is very tough as you have to re-thread the printed circuit ribbon. I also found it was impossible to get the side buttons back in properly so I broke them off - I'd rather have a working scroll wheel and no side buttons.
So there we are.
In conclusion:
I regard this mouse as a flawed design - the price you pay for being version 1.0 I suppose. Mouse balls and roller GET CLOGGED UP, this has been recognised for years and have been designed to be user servicable, the fact is this one hasn't been designed very well.
And furthermore, the whole optical mouse idea is inspired by this problem with traditional mice - so to fit Olde Mouse tech to the top side of an optical mouse seems ridiculous.
Ho hum.
MacBook, white Mac OS X (10.4.6)

Mighty Mouse - scrolling to zoom view doesn't work in Photoshop CS, why?

I just got my new G5. Apple's new Mighty Mouse doesn't seem to work right with the main apps I use. You can't use the scroll wheel to zoom the view, in either Photoshop or Cinema4D (3d app). I tried turning off horizontal scrolling in hopes that it would fix the problem. Nope. No zoom. Can you remove the Might Mouse driver so it is just a two button/vertical scroll mouse?
Quad G5, 1.2ghzPowerlogic Quicksilver, 800iBook Mac OS X (10.4.3)
733Quicksilver, 800iBook Mac OS X (10.2.x)

Doh! I thought that was on by default. It still doesn't work in my 3d app though, but I found out that is a know issue and the latest update should fix it. Thanks for your help.

Mighty Mouse Scrolling

Hello,
While using my iMac the other day I began to have trouble with my mighty mouse's scroll ball. I could scroll down, left, and right, but I could not scroll upwards.
I have had this problem before with the mighty mouse (also when scrolling backwards) and a quick blot and rub with a damp cloth was enough to solve the problem. I guess it cleared some dirt out of the scrolling mechanism. I have tried this method again but it will not remedy the problem.
Has my scroll balll gone bad, or am I just not doing something right? My machine is still under the 1 year warranty, so it's not a crisis. I just want to make sure that the mouse has malfunctioned before I call AppleCare.
Thanks.

hi dv guru--
cleaning the mighty mouse is the best first step. i would try a couple of other things. first, i would do a pmu reset. instructions are given here. http://docs.info.apple.com/article.html?artnum=303446. make sure you don't just unplug the cord from the outlet where it is plugged in. unplug the cord from where it goes into the back of the computer, and leave it plugged into the outlet, then, after half a minute or so, plug it back in to where it goes into the power supply. if that still doesn't get it working, try booting to the install disk and running disk repair. instructions for that procedure are here. http://docs.info.apple.com/article.html?artnum=106214 let me know if either of those things works. [ 8 ) ]

Mighty Mouse Scrolling *after* 10.4.6 update

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Mighty Mouse Scrolling after 10.4.6 update