Mighty mouse: tracking ball not working well

"No, kidding", I am sure you are all saying:)
The mouse works in three directions, but not going down. I have just read another post where someone with the same identical problem as me was told to turn it upside down and rub it vigorously onto a piece of paper. I have done that, but there is no change. Any advice??? Thanks.
A.

The phone number I found in my manual in the UK is (44) 0870 876 0753.
Personally I find the website OK but I have to admit sometimes I get a little frustrated but overall I find it very helpful. Last you can always use Google, which is extremely easy.
As I mentioned you can always go to an Apple Store, here is the link so you can search for the closest store in the UK there are quite a few. I know there is at least one store in Glasgow of course I have no idea how close that is to you.
http://www.apple.com/uk/retail/
I'm afraid I can't help you on their policies however if you would like to provide Apple feedback go to www.apple.com/feedback.
Roger

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Does anyone know of ways to clean it?? Or keep this from happening?
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I've read all the posting about this..in recent months I've been cleaning the track ball 6,7,8,9....times every day. I had planned to buy a wireless Mighty Mouse but not now, it'd be cheaper to sit in front of my Mac bashing my testicles with a mallet for the same effect. Apple, this is an utter design disaster. Like Joachim says, why not a mouse we can open and clean easily, or a larger, more robust track ball mechanism? I'm off to but a mouse by anyone but Apple...
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why doesn't my mighty mouse track ball scroll up or down vertically?

Hi:
New ones are not that expensive, but I would try running it up and down (vigorously) on microfiber cloth or a towel or something.
If that does not fix it...yes I would buy a new one. I like wireless ones anyway
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Something small and hard, fell in the mouse track ball area and while i was pressing it (upside down) on a piece of paper to clean it, that little hard piece of dust, carved the surface of my track ball making it unable to scroll without jumping around!
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The tracking ball on my Mighty Mouse works side-to-side and up, but not down. It feels as though there's some debris in the way preventing it from letting me scroll down.
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Can I take it apart safely?
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Stephen
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Stephen,
This has a tendency to happen a lot---for some reason it attracts dirt like anything.
Just simply get a damp, lint-free fabric and rub it vigorously on the scroll button, making sure you let it roll freely as you do so (to get the entire ball on all sides)---right side up first, so you can see the smudge building up on the sides where the button meets the rest of the casing. You will see some particles get trapped in this a lot. Scrape off all the gook from there...
Let it rest for a minute or two, to completely dry it from the dampness caused by the fabric, and then turn it upside down while rolling the button to free any other remaining residue...
Here's the link fron Apple's Support pages:
http://docs.info.apple.com/article.html?artnum=302417
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I have been using Snow Leopard for a while and one of the things that I like the most is that I can choose what I want to see in my screen when I move my cursor to the lower right or left corner.
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My Mighty Mouse is 3 months old and now the track ball is only working in one dircetion.
When I move the ball forward I hear the distinct sound and the scroll bar on e.g. Safari moves, but when I reverse there is no movement on the screen.
I don't hear the same sound as when I move the track ball forward.
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Use the instructions in this article to clean the mouse.
(15069)

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I know what a microswitch is, please look at these links, here are the proof there is (or maybe there was) a tiny speaker in some mighty mouse and wireless mighty mouse:
http://arstechnica.com/uncategorized/2005/08/dissect/
and this:
https://discussions.apple.com/message/988965#988965
and this:
https://discussions.apple.com/message/1429358#1429358
and this:
http://www.youtube.com/watch?v=OOw04wTtlIo
and this:
http://macdailynews.com/2005/08/02/apples_new_mighty_mouse_provides_audio_feedba ck_for_clicking_and_scrolling/
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. Follow the steps for disassembling the MM on many of the web sites until you have the upper shell separated from the base. I found removing the bottom grey ring the easiest method.
2. Inside the upper shell you will see the plastic backed carbon traces used to detect the finger locations. In the centre of the upper shell is also a copper strip adhered to the shell. The plastic traces and the copper shim have a connection through a carbon dot on the shell where there are two holes next to a black carbon dot. I found that there were two issues with my MM that may have caused my issues. The first was that the plastic detectors were not fully adhered and flat on the inner shell. Then I found that the small carbon button which contacts the copper was not fully pressed down. I ran my finger over the entire internal surface of the shell to press down the adhesive bonded parts and then reassembled the mouse.
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https://bugzilla.mozilla.org/show_bug.cgi?id=686228
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http://support.apple.com/kb/TA26691
http://support.apple.com/kb/HT1537
http://discussions.apple.com/thread.jspa?threadID=1243940
http://www.macosxhints.com/article.php?story=20060210115417864

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Hello,
Have you tried booting from a Linux Live CD/DVD/USB drive? If it still does not work, then it is a hardware issue, not a software one.
Regards,
Aryeh Goretsky
I am a volunteer and neither a Lenovo nor a Microsoft employee. • Dexter is a good dog • Dexter je dobrý pes
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Mighty mouse: tracking ball not working well

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