Mighty Mouse will scroll down but not up.

All of a sudden my mighty mouse won't scroll up. It will scroll down, left and right but not up. The mighty mouse is about 6 months old and has worked fine on my old Dual 1GHz G4 MDD.

your mighty mouse should have a 1yr warranty on it, take it to an apple store and let them know what the problem is.
as I have never used a mighty mouse I cant offer advice, other than perhaps its dirty inside and maybe you could clean it...
How to clean your Mighty Mouse
http://docs.info.apple.com/article.html?artnum=302417
and another site with photos
http://www.flickr.com/photos/shirster/67089152/

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Mighty mouse scrolls down but not up

why is my mighty mouse scrolling down but not up on my browsers?

Usually it is accumulated crud: skin oils and flakes of skin and dirt, but some have been accepted for repair by Apple. Occasionally a restart fixes the problem. If not there was a recent discussion that yielded several promising suggestions:
http://discussions.apple.com/message.jspa?messageID=2248877#2248877
These included cleaning the ball with a soft cloth, cleaning the ball with a baby wipe, and disassembling the mouse to thoroughly clean the interior.

August 08 imac. Mighty Mouse wont scroll down.

Hey, I have August 2008 iMac and since about Febuary the mighty mouse will not scroll down. I havent been using it much (Had major pc problems... Been working on my pc alot.) and am moving it to somewhere where it will get used more.
How can I get the wheel to scroll down again?
I have tried unplugging it and wiping it on my shirt, and rolling the scroll ball on a sheet of paper upside down. But those didnt fix the problem.

The mouse ball is dirty, you need to use a damp towel and vigorously rub the mouse's ball for at least 30 seconds. Another technique is getting a clean sheet of paper, placing it on a flat surface, turning over the mouse and vigorously rolling the ball on the paper.
If that doesn't fix it (it should!) then it is covered by your original warranty so contact Apple or take it to an Apple Store for replacement.
Regards,
Roger

Wired Mighty Mouse cannot scroll down.

I have had my wired mighty mouse since 2007. Every once in a while the scroll would stop working for a second but once i rolled it around, it would start scrolling again. Now my mouse has not been able to scroll down all day. I have read online that if you roll the scroller around on paper, it will clean the roller and it should start working again. I tried this many times and my mouse is still not functioning. Is there a way to fix this or should i just purchase a new one?

You need to open & clean. Watch this video.
http://www.veoh.com/browse/videos/category/technology/watch/v378809PrA5a3pg
 Cheers, Tom

Mighty Mouse No Scroll Down

I've tried playing with this problem using the Mouse Preferences, every combination of options I can find, but my Mighty Mouse now (suddenly) refuses to scroll DOWN. It scrolls UP but now DOWN. It even scrolls side to side if I select that option, but NO down. Ummm?
Anyone else been having this same problem.

*Hi cloudmountain, Welcome back* to Apple's Users Help Users Forums.
Most likely it just needs cleaning. Lint free cloth, slightly damp w water or alcohol. Unplug and vigorously and firmly roll the scroll ball around. Blowing it with canned air can help too.
Search the forums on "clean mouse" or "scroll." There is an Apple Support page as well.
Good Luck, JP

Yosemite Mail copying messages to mailboxes scrolls down but not up

Hi all
I frequently move messages from the Inbox to mailboxes by dragging them to the sidebar. If the destination mailbox is off the screen, it scrolls to it when I hold the message over the top or bottom of the sidebar. In Yosemite it will do this downwards but not upwards! Very odd.
Any ideas?
Thanks, Paul

Curent problem for me - upgrade to 5.1 today causes my email accounts to be stuck in "checking for mail" mode -- no new email coming in - I have two accounts - gmail and an Exchange outlook - both stuck. I deleted my gmail account and reinstalled but it did not help - now I have none of the emails on their that I had before, and it is still stuck checking for mail. Since uninstalling and reinstalling gmail did not help, I have not tried that with my Exchange account for work.

HELP!!!! MY MIGHTY MOUSE WONT SCROLL DOWN!

the problem just started a little while ago. i used to scroll up and down and side to side just fine, but it wont scroll down, just up and side to side. is there a setting somewhere? or it is a bum mouse that i gotta go replace?
please help!!!

FWIW, you can catch some user reviews here.
I had one...once.
Mark

MIGHTY MOUSE WONT SCROLL DOWN!!!!

is there anyway to reset the mighty mouse????? and has anyone else had this problem

Click here and follow the instructions.
(32217)

Mighty Mouse only scrolls down and to side

It was working fine, then I was told to reboot after some webobjects update or something like that. Now it won't scroll up. It's clicking and not gummed up, and it was working seconds before the reboot. Anyone run into anything similar? I dunno if I have a mouse driver cdrom for it, as I got it for Xmas and tossed all packaging and it worked right off the bat in my iBook so... any suggestions? I can hunt down the packaging maybe, or if they have drivers online, maybe the driver just got pooched a little. If anything, this will help the next person who has this problem when I do find a solution.

I just figured it out. There was some gunk inside there. It's weird because it was working before the update reboot. Must have just been too much and a coincidence. I found the gunk when I accidentally pushed down while scrolling up and it forced some of it out. It's work now. That's good info to remember in the future since I still can't find my driver CD. Thanks!

Mighty Mouse will not scroll up!

I didn't know where to post this but since this is the most popular place for the mighty mouse, I decided to post here.
Does anyone have any ideas how to get the little scroll ball to scroll up?
It stopped working last night.
It will scroll down but not up.
Any suggestions!!!!
Thanks,
Sam

Mine has stopped scrolling down - - again.
I first thought it was a mechanical thing - dirt or something in the mechanism.
Once, though, a reboot got it working.
Now it only scrolls up, not down.
Even when it was working, the scroll up was smooth, but the scroll down was jerky and uneven.
If it continues, I will return it for a replacement.
This seems to be one Apple's flops.

How can you set a wired mouse to scroll down?

My mouse is set to scroll horizontaly and vertically but it will only scroll up on a page, not down. Is there any way I could fix this so my mouse can scroll down as well?

A mouse that will scroll down but not up typically has a mouse ball with junk in it.
To clean, turn upside-down and roll around on a rough-ish piece of clean white paper such as copy paper.

Mighty Mouse scrolls up, but not down

All of a sudden my Mighty Mouse stopped scrolling down. Is this something that a cleaning might help, or something more serious?

MGW wrote:
You probably just need to clean it:
Use a clean lint-free cloth lightly moistened with water. Wipe the ball and the surrounding area, making sure to rotate the ball itself to ensure complete coverage. If the scrolling feels rough or if the scroll ball isn't scrolling up, down, or side-to-side, hold the mouse upside-down and roll the ball vigorously while cleaning it to help dislodge any particles that may have collected on the internal hardware. Finally, give it a good rap on the desk to get the last bits of gunk out.
Let us know if this cures the problem.
Miriam-
You almost always recommend this procedure for cleaning the scroll ball, and this is precisely what Apple suggests.
I've had my iMac for 2 months, and for the past 2 weeks the scroll ball has been increasingly erratic: It doesn't always work when I scroll horizontally, or vertically downward; and it's just about useless when it comes to scrolling vertically upwards. I've repeatedly tried the above procedure to clean the scroll ball, but it hasn't worked.
As I searched the discussion forums, I did find an alternative procedure that is attributed to you: The "rub-the-ball-on-a-piece-of-white-paper" method. I tried it. It immediately worked!!! I am absolutely amazed...+your solution is BRILLIANT!+
Besides offering my deepest thanks for such a gem, I would like to know (1) How did you ever discover it? and (2) Why is it that you always seem to offer Apple's suggestion and not your procedure?

Mouse will scroll right, left, and down not up. happens every once and a while.

mighty mouse will scroll right, left, and down, but not up. happens every once and a while. have wiped with alcohol, but no help this time.

As Barry says, wiping with liquids is not advisable.   However, with a similar problem this is how I approached it.
1.   Disconnect the mouse.
2.   Dampen (not soak) a cotton bud in alcohol. (I prefer whisky).   Then squeeze between fingers to ensure it is not wet.
3.   Rub the bud against the ball for a minute or so to ensure all parts of the ball have contact with the cotton bud.
4.   Then rub vigorously on clean white paper for a couple of minutes in a figure of eight fashion and tap it every now and then. I have seen quite large peices of fluff removed this way
5    Allow twenty minutes or so for the alcohol to finally evapourate to ensure there is no moisture.
6    Reconnect the mouse.
Having said all this, after three years or so your mouse will probably need to be replaced anyway.   Apple appear to be moving away from corded mice and therein lies another problem.   My experience with the Apple charger, Apple batteries and other premium batteries has not been good.   Batteries seem to run down at a rate of 10% per day even though its use is limited to about three hours daily.
You have been warned.

Mighty Mouse wont scroll?!?

Hey guys... for some reason my Mighty Mouse quit scrolling down today. It will still scroll up but not down. I can't feel anything when I scroll down that makes it seem like its catching something, so I am cluecless. Any ideas?!

Use this article first: http://docs.info.apple.com/article.html?artnum=302417
I have to clean mine a couple of times a month, when the above cleaning method doesn't work I resort to more drastic measures. I use a small amount of Rubbing Alcohol on a clean old t-shirt to clean the ball and then blow it out. I have done this many times in the last year, works well with no ill affects to the mouse.

Mighty mouse wont scroll up

I am using a bluetooh mouse, and the scroll button (wheel) all of the sudden won't let me scroll up. I can scroll down, but not up.
I took out the batteries and "rebooted" with the same result. Everything in system preferences looks ok. Ideas?

Click here and follow the instructions.
(40525)

Mighty Mouse will scroll down but not up.

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