Migrate tracking information

Ouch! I can find none of the tracking data for files I had sent previously via "SendNow" (and before you forced me over to "Send". Adobe, where is this tracking data?

I have transcripts from chats with two different Adobe employees (June 2014 and September 2014) who promised that Adobe had retained the tracking data (not the files). They said that the tracking data would not be available to users at the time of the transition from Send to SendNow, however both promised that eventually the data would be migrated from a SendNow account to the new Send account.
Adobe sold us all on being able to "Track who downloaded what, when." Were we instead sold a bill of goods?
Am desperate for an answer.

Similar Messages

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  • How to show individual track information (like in the old iTunes) of a single artist (or that artist's album) without all the noise of every single other artist close in the alphabet?

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  • Hilarious tracking information!

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    honeybed1950 wrote:
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    Go to Settings>Store>Apple ID. Make sure that your current ID is set in there.
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  • Proof of deliver past USPS 120 day available tracking information

    An issue on an ebay selling forum has come to my attention that I would like clarification on. Some ebay sellers have had buyers claim INR through PayPal after the 120 day cutoff of USPS online tracking availability. The seller purchases a shipping label with tracking. The tracking number shows delivered. 120 days go by, and the post office removes the tracking information. PayPal claims have a 180 window. Buyer claims INR after 120 days because online tracking information is no longer available. The issue has been addressed on ebay seller forums several times and was brought up in a weekly chat with an ebay employee. His answer is that it is a PayPal issue, and ebay can do nothing to help. Is there a resolution to this problem, or are sellers going to have to drop PayPal from accepted payments. There are already more options out there. I use three different forms of online payment. Dropping PayPal would not be that much of a problem anymore.

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  • TS1468 Why can't I edit album track information in the INFO window, and more to the next track without having to do each track seperate?

    In iTunes 10, I could edit multiple track information in the (Info) tab and click to move to the next track within that album. Now with iTunes 11.1.3.8, I have to do each track seperate. It will not let me edit track information (as if track numbering), and click next to move to another track within the same album. It's a pain to have to do each song , and then click on the next song I want to edit. My music library is 171 GB (47,185 files & 19,498 folders). I can find the Duplicate files, but I can't edit like I use to in iTunes 10. Any help in this matter would be greatly appreicated!!!!! I will be an old man at the rate I'm going now.

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  • How do I get iTunes to read and import track information?

    How do I get iTunes to read and import track information from compilation CDs? Typically, the compilations have been burned to disk using iTunes or Toast 8 Titanium. I have checked data boxes as available with both softwares. My REGA Planet CD player as well as my car CD player can read the track info but neither my nor my friends' iTunes can read the tracks for importing.

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  • Missing track information over Airplay

    I use AirPlay to stream my iTunes music library from a Mac mini acting as a media server, to a Denon RCD-N7 (with AirPlay update). This worked perfectly, including all of the information about the current track being displayed on the Denon. However, after upgrading iTunes to 10.6.1, the track information is no longer displayed, or is displayed incorrectly and incomplete, that is, either:
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    This turned out to be a problem with the Denon RCD-N7, not with iTunes or AirPlay. Fully powering down the RCD-N7 down (i.e. unplugging the power cable) then restarting it, resolved the problem.

  • Track information not recognised

    Quite a large chunk of my MP3 collection has been imported into iTunes but it does not recognise the track information (i.e. just shows track title & that's it). I know these tracks have Artist/Album etc info as they show up in File Properties. Why does iTunes not recognise them & how can I resolve this?
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    Quite a large chunk of my MP3 collection has been imported into iTunes but it does not recognise the track information (i.e. just shows track title & that's it). I know these tracks have Artist/Album etc info as they show up in File Properties. Why does iTunes not recognise them & how can I resolve this?
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  • Track Information

    After burning a playlist from Itunes there is no track information, as it is a mix of tracks Gracenote will not recognise them. Is there a way to burn a playlist with the track information as well ?

    are you using an itunes version 7.0.x?
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  • Track Information Lost on Upload

    I am having problems when I upload tracks into iTunesU. The track information (tags) and getting messed up. This results in files being listed out of order in iTunes U as well as resulting in missing track information upon download. Anyone else have this problem and or a solution?

    It sounds similiar to a problem I was having, and Apple's been looking at it. In my case, the problem occurs if I:
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    This didn't happen when I recorded a file using GarageBand, exported it to iTunes to edit the ID3 tags, and then uploaded to iTunes U.
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  • Russian OS X messes up id3 track information

    I am running OS 10.5.2, and recently switched to Russian as the main language. iTunes seems to think that a lot of track information correction is needed - whenever i play a track containing a Norwegian charachter like æ/ø/å or a German ü, iTunes converts these letters to something unrelated Russian (e.g. ü becomesя). This of course messes up albums, artists etc and tosses tracks around like gophers on the loose in my database. The problem can be mitigated by selecting all tracks by and artist (e.g. Krüder und Dorfmeister) and changing the artist name to the same by re-typing it. Any tricks for avoiding this hassle?

    I have the same problem.
    In example if I am listening to Radio Sibir the only I can see are following fonts:
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    Could you send me email if you solve this problem?...

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