Migrating Adobe ID to Creative Cloud and Business Catalyst

I've bought CC monthly subscription refers to the same Adobe ID that I used previously with the trial of Adobe Muse and BC. Now the applications of CC work well with this Adobe ID but I cannot create my 5 websites included, it seems that BC continue to work as a trial. How can I have my Adobe ID working with BC?

Hi there,
Please have a read of http://forums.adobe.com/docs/DOC-2152 and get back to us if you're still unsure what to do.
Cheers,
-mario

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Looking into starting a business using creative cloud and business catalyst

Hi,
I am just looking for a bit of clarification on a few things. I am looking at using Creative cloud and Business Catalyst for a new business.
Firstly, if I have both a Mac and a PC, will one creative cloud subscription allow me to install on both?
Secondly, with Business Catalyst if I am wanting to make more than 5 websites, do I have to use the partner plan? or is this just if I want to make comission? Basically can I pay individually for subscriptions to more than 5 sites on behalf of customers without paying the initial partner fee while I am starting up? Obviously long term the partner option makes sense but short term for start up it would be useful to just sell the adobe subscriptions without earning comission. Hope this makes sense?
Any help would be much appreciated.
Thanks
Adam

Hi Adam,
I'm very happy to hear that you want to start a business using BC and Creative Cloud - this is one of the goals of our integration.
To you first question, yes, you can install Creative Cloud on both your machines.
To your second question - you don't need to be a paid partner while you're starting up. You can remain a free partner, and just buy supplemental websites from the Partner portal. You're right, you won't get the comission, but it's a pretty good deal anyway.
If you're starting up, I also strongly recomment the BCGurus "Zero to BC Hero" training program - not only they explain you the BC product, but they also include a lot of great business insights on running a web agency
Sincerely,
Alexandru

Creative Cloud with Business Catalyst/Websites

I subscribed to a standard Creative Cloud membership yesterday....
On the Creative Cloud web page sidebar, there's a message saying 'Full Creative Cloud Membership comes with hosting for up to 5 sites....LEARN MORE >>
That goes to a page which says "Full Creative Cloud Membership comes with hosting for up to 5 sites. View and manage these sites from the sidebar on the Creative Cloud home page."
So it seems I'm stuck in a loop. I can't log in directly to Business Catalyst using my adobe ID either.
Any ideas?

You can refer the below links which covers most of the details:
FAQ :http://forums.adobe.com/docs/DOC-2152
Getting Started : http://helpx.adobe.com/business-catalyst/topics/getting-started.html
-Harshit yadav

Logging out of Creative Cloud for Business Catalyst login

Dreamweaver is automatically logging me into my default Adobe ID - which is different from the Business Catalyst login I need to use. I am not the administrator for the BC account I need to login, so the "login to the Business Catalyst web administration console" link is unhelpful. How can I log out?

This should help you - http://forums.adobe.com/docs/DOC-1994

Why does Adobe update the Creative Cloud?

Why does Adobe update the Creative Cloud and not to software I purchased to the same level?

Kurt Lang wrote:
See also: FASB revenue recognition GAAP
To the best of my recollection, that is what the Adobe rep mentioned. If you look up that phrase, the top return in Google is a PDF file explaining how it works. Good luck understanding it even if you're a CPA.
John Waller has added another link on that revenue law.
To be clear, the accounting issue called GAAP for revenue recognition states that the way Adobe counts R&D and development costs are applied to a specific product version for that version's lifetime. So, all of the Photoshop CS6 perpetual license development cost are applied against the revenue produced by that specific version. Adobe is allowed to add bug fixes and maintenance updates, but no new features for the life of that version. And, yes, this sucks for several reasons not the least of which is that the engineers are forced to try to shove as much new stuff into the most recent version and any updates that can be done prior to the end of the quarter in which a version ships because after that date, new features can't be added.
Generally accepted accounting procedures pretty much force Adobe into this accounting. Yes, there are other accounting methods that would mitigate this, and the subscription license is one such option. Since the subscription revenue os an ongoing stream, Adobe can add new features as functionality to subscription users. Unfortunately, the users of a perperual license can not get those new features and functionality, only new bug fixes.
The bottom line is that sucscription users get the added advantage of getting new features and functionality while perperual license users do not. Yep...kinda sucks, but it is, what it is and it's not really Adobe's fault...the accounting regulations I believe actually came into enforcement because of the whole Enron scandle...
I realize this sort of explanation is akin to talking about sausage making...nobody really want to know how sausage is made, they just want to eat it. Same deal with Photoshop users...nobody really want to know how Adobe has to do their accounting, but the realities dictate what Adobe can and can't do...
BTW, this all has zero to do with state sales tax...although there my be state to state differences on whether a state charges tax for software. But that has zero to do with Photoshop development.

IOS App link to Business Catalyst Analytics with Creative Cloud and DPS Prof.

Hello,
I have a Creative cloud membership and a DPS Professional account. I've made an iOS App and I want
to link the App to the Business Catalyst Analytics. I can do that in the DPS account Administration.
My question is, do I have an Business Catalyst account on my creative cloud membership and can I
link it to the Analytics?
In the Administration panel this is what I must do:
If you have an Omniture Site Catalyst account that you would like to use in lieu of the one Digital Publishing
Suite has set up for you, please provide the Company name of your existing account and a new unique Report Suite name.
Thanks in advance

Hi Deona,
You should be access your entitled sites via Cloud membership section.
If needing further help with this I really recommend accessing our live chat support to help quide you through the steps and to answer any of your remaining questions.
- http://helpx.adobe.com/contact/index.html (Select Business Catalyst in the dropdown to access chat)
Kind regards,
-Sidney

Should I uninstall Creative Cloud and CC apps before using migration assistant to my new imac?

I have heard that Creative Cloud and CC apps dont transfer well with the Migration Assistant from Apple.
I have a new iMac with Yosemite. Should I uninstall everything before using the Migration Assistant and then re-install Creative Cloud and apps afterward by downloading from the Adobe site again on the new iMac?
Is there a link to full instructions how to completely uninstall CC and the apps and clean up?

Hi There,
Kindly follow the below mentioned steps.
Try to Sign out, Sign in | Creative Cloud Desktop app
Sign in, activation, or connection errors | CS5.5 and later
If that doesn't help.
Try to uninstall the product and run the Adobe CC cleaner tool to be on a safer side.
Install Creative Cloud app, Install the product again.
Kindly revert if the problem still persists.
Thanks,
Atul Saini

Adobe creative cloud and CS6 Illustrator download was a disaster

After downloading Adobe creative cloud and CS6 Illustrator my system wwent into crash mode with one error after another. Had no less than 4 blue screens of death (BSOD) and I had to do restore but lost most of my files and cannnot get them back. What say you? I unistalled any leftover CC and CS6 illustrator thereafter.

We can't know. You have not provided any relevant technical info like system specs and the actual crash logs. just saying that it crashes is pretty useless.
Mylenium

Adobe Creative Cloud and Adobe Creative Suite: New Choices for Customers

Adobe has announced the new Cloud-based model for software distribution, along with new terms for boxed product upgrade eligibility. Beginning with the CS6 releases, when they happen, upgrade pricing on boxed products will only be availble one generation back. There is a limited window to upgrade now to the current versions at a discount.
See http://blogs.adobe.com/conversations/2011/11/adobe-creative-cloud-and-adobe-creative-suite -new-choices-for-customers.html

Eugene:
Based on the current information we have (from the blog post), which may not be correct and which you should not rely upon:
There is some confusion about the word "discount." As used in the blog post, in general there are no "discounts" for upgrades, there is the upgrade price and there is full price. But, also in the blog post, there is a special "discount upgrade" if you choose to upgrade to CS5.5 today (prior to Dec. 31, 2011), which is 20% off the regular upgrade. However, Peter used the word "discount" to distinguish between upgrade pricing and full price. It's probably a good idea to avoid using that word there because of the potential for confusion.
I have CS5 InDesign in work. So I will be able to upgrade that to CS6 when it comes out at the discount price?
You will be able to upgrade to CS6 at upgrade pricing. Not the 20% discount, but it is "discounted" from the full price of CS6.
I'm still using CS2 Illustrator and Photoshop, for the little work I do in those programs, they're fine. But if I want to upgrade them to CS6 I have to pay the full amount of an upgrade, with no discount... or will I have to pay for CS6 in full for both of these programs?
You will have to pay the full price (not the "full amount of an upgrade," whatever that means).
If you elect to upgrade to CS5.5 prior to Dec. 31 of this year, however, then then you can pay the discounted upgrade price to upgrade to CS5.5 (well, CS5 since Photoshop CS5.5 doesn't exist), and then you can pay the CS6 upgrade price in March/April. So you can pay for no upgrades (full price) or two upgrades (one of which is 20% off).
At the moment I can upgrade CS2, photoshop and Illustrator for €240 each, to CS5. So wouldn't I just be able to do that now and then buy the CS6 upgrade at a much later date perhaps just before CS7 comes out?
Yes, you can do that.
If CS6 has the tools to basically go "File>Export>Epub" and I get a fully working epub file without having to trash about in code afterwards or make complex tagging in InDesign, then I'll be buying it.
It looks like EPUB is evolving pretty fast, so even if ID CS6 fully supports what you want out of EPUB on Day 1, I bet you'll need to be prepared to postprocess it on Day 2. Or at least long before Day 200.

Just purchased Adobe Creative Cloud and InDesign says start trial?

Hello,
I've just purchased the full package of Creative Cloud and just tried to install InDesign and now it says 'Start Trial' next to it in the Creative Cloud Menu?
When I launch the InDesign it says Sign In required and then it takes me to a serial number screen?
Help!!!

Aeroalex please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html to resolve the connection error preventing your membership from being authorized.

Adobe photoshop cc 2014 crashes at startup / GC driver up to date (nvidia 740M) / windows 8 / uninstalled software reinstalled disconnected creative cloud and reconnect / nothing solved /error report ready to send

Help
in this for 3 and a half hours now and really nervous bout it.
adobe photoshop cc 2014 crashes at startup /
solely photoshop : lightroom illustrator indesign okay /
GC driver up to date (nvidia 740M) /
windows 8 /
uninstalled software and reinstalled from creative cloud app /
disconnected profil creative cloud and reconnect /
moved preferences out /
I just have installed a fresh OS windows 8 and nothing but the adobe apps /
nothing solved /error report ready to send
(edit)
funny cannot send the image of the errors because i DO NOT have a photoshop working version !)
(did the screen copy, exported in jpeg srgb from illustrator)

exported the error log from lightroom still not working as it seems like the file (it's a screenshot) is more than a 8mo size file !
i ignored i was using a 8k screen till now
please help
Cheers,
Arnaud.

How do I unsubscribe from Adobe Creative Cloud and cancel my Adobe ID? I tried going to "Cancel my membership" on their site but it just takes me in a full circle and I end up back at "Cancel my membership" again. Is this a ploy to not let go of potentia

How do I unsubscribe from Adobe Creative Cloud and cancel my Adobe ID? I have tried numerous times going to "Cancel my membership" on their site but it just goes through several steps and ends up where I began (i.e. Cancel my membership). Why is it so difficult to unsubscribe? Thks for any advice. Lavandula

Adobe contact information will not help You. The Finnish sites are making the same loop. The worst thing is that they have send me e-post telling that my membership will continue after first year automatically with 60 % higher price. I don't need do anything I will not continue the membership. It seems impossible to end it. The onlys solution seems to be close the credit card.

How many times can I download from Adobe Creative Cloud, and on how many computers

I just purchased a one month plan from Adobe Creative Cloud and already downloaded several programs. Unrelated to Adobe, I reinstalled the operating system on my computer today. I just downloaded the programs again. Is there a limit on how many times I can download Adobe software? I also am planning on purchasing another computer down the road. How many computers can I download Adobe software from my current Adobe Creative Cloud membership.
Thanks-

You can download and install it as many times as you like but you must activate it in order to use it.
You can only activate the software on a maximum of two computers at any one time.
You can deactivate on a computer via Help > Deactivate and re-activate via the same step.

I just installed adobe creative cloud and Adobe Bridge.

I just installed adobe creative cloud and Adobe Bridge. When I try to open a image in camera raw I get an error "Bridges parent application is not active" "Bridge requires that a qualifying product has been launched atleast once to enable this feature"

Have you opened Photoshop? (I think that is a "parent" application)

Okay so I'm trying to download Adobe Flash Pro. I've gone to creative cloud and downloaded "Flash Professional CC and Mobile Device Packaging (2014)" and I have no idea what to do afterwords... There's no way to open or run the file. And to be honest, I'm

Okay so I'm trying to download Adobe Flash Pro. I've gone to creative cloud and downloaded "Flash Professional CC and Mobile Device Packaging (2014)" and I have no idea what to do afterwards... There's no way to open or run the file. And to be honest, I'm not even sure if it's the right download... Help!

I'm using PC with Windows 8.1. I got onto the Creative Cloud and downloaded "Flash Professional CC and Mobile Device Packaging (2014)". <--- That would be the file. I can't open or run it from CC and I couldn't find a file in my computer either.
I've also found direct downloads for the trial version and hit the set-up button, it loads up, and then nothing happens.

Migrating Adobe ID to Creative Cloud and Business Catalyst

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