Migrating CS6 to new Laptop.

Error msg says Serial No. is ok, but finds no corresponding Application.  I _have_ downloaded app from adobe.

mbohlig wrote:
I had previously left a complete explanation which I will repeat here…
Oh, no, you didn't.  You gave totally insufficient information, far from a "complete explanation".
The title of your original post says
Migrating CS6 to new Laptop.
That doesn't tell me whether you're referencing Photoshop CS6 or the Creative Suite v. 6.
The body of the text says
Error msg says Serial No. is ok, but finds no corresponding Application.  I _have_ downloaded app from adobe.
That tells me nothing, not the precise wording of the error message, nor exactly what you downloaded.
Now that we got the B.S. out of the way, let me address your last post:
The message you're paraphrasing now is simply telling you that you need to input the serial number of the previous version that you used to upgrade to Photoshop CS6.  That's all.
It doesn't matter one iota that you have an upgrade of an upgrade of an upgrade…
ALL Adobe upgrades are FULL INSTALLERS. They do not touch your previous installation and don't need it in the least.  When they install the new version, your previous installation remains untouched.  The only reason it looks for the previous version is to see if they can save you the trouble of inputting the old serial number as swell as the new one.  When they don't find a prior version installed, the installer simply prompts you for the old serial number as well as for the new one.  That is what the message is telling you now.
I really don't care about the specs or description of your new machine.  They are utterly irrelevant.
Try the installation again, and don't take your eyes off the screen for a split second until you are prompted for the old serial number.
If you run into a roadblock, post a screen capture of each step in the installation.
Good luck.
I am glad that what you now have described has absolutely nothing to do with "Migrating" anything, which is what caused the confusion and my alarm.  Try not to use incorrect tdrminology when requesting help.  That doesn't help you communicate.

Similar Messages

  • I have Adobe Acrobat 7.0 Professional that I want to migrate to my newer laptop running Windows 7. I downloaded the file 22020134.exe to reinstall it on my new computer and I go through the hops and when I put in the Serial Number it tells me its invalid.

    I have Adobe Acrobat 7.0 Professional that I want to migrate to my newer laptop running Windows 7. I downloaded the file 22020134.exe to reinstall it on my new computer and I go through the hops and when I put in the Serial Number it tells me its invalid.

    22020134.exe is the file Adobe say you must download and run to instal Acrobat 7.0 Pro. I went through the  process, the one described in your link, I downloaded the file, ran it, it runs well, except it tells me my serial number is invalid. Now what? Does this mean I now have to discard my Adobe Acrobat 7.0 Professional and start again with a $500 purchase? All I want to do is transfer what I have to another computer.  

  • I have Elements 11 on my Mac, but it is at the Apple store for a migration to a new laptop.

    I am wondering if I might be able to download Elements 11 on my husband's laptop which I am now using temporarily, without having to purchase it again.??

    Oof. Well, yes, you can download PSE 11 here:
    https://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
    However, you are going to have a big ol' problem from letting them try to migrate it from your old computer. You can never, never migrate an installed copy of PSE. It's just too complex and the migration assistant can't get to all the bits and bobs. You will have your work cut out for you when you get your computer back. First of all, you can only have it on two computers, so you'll have to deactivate it on one of the old ones.
    More importantly, you will have a lot of messy housekeeping to do to clear up the bits that did get migrated to the new computer. First you will have to download and run this:
    Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
    which will not seem to do anything, but is necessary to break the links within PSE so that you can pitch the bits manually. Then you will have to go around, not only to applications, but also to your username>library>preferences and most importantly to the library at the top level of your hard drive>application support>adobe, and remove everything you can find. Spotlight will not help with this kind of search, so don't try that.
    Then you can install PSE from scratch.

  • Problems installing Photoshop CS6 on New Laptop

    My old laptop had a hard drive crash and is dead.  I bought a new laptop yesterday (windows 8.1) and downloaded cs6, which I had installed on the old laptop.  When I enter my serial number, a message says that no version of photoshop was found on my computer (which is true, it's a new computer).  How do I get up and running again with cs6 on my new laptop.  Thanks!

    Have you tried pressing the return key?  Which Mac laptop are you using?  What are the settings you see under Resolution in the Display preference pane?

  • I have firefox sync setup in my laptop with firefox 3.6. I am migrating to a new laptop with firefox 4. How to import the synced entries from my old browser?

    I have been using Sync plugin with my Firefox 3.6 installation. Now I am moving to a new laptop with Firefox 4. How do I import the synced entries from Firefox 3.6 to Firefox 4?

    Hi!
    You have 2 options. If you decide to use Firefox Sync to do it, follow the instructions described here: [[How to sync Firefox settings between computers]]
    The other option is to do it manually. To do so, you need to migrate the profile. Follow this steps: [[Backing up your information]]

  • How to download CS6 to new laptop? [was: New  laptop]

    Not sure how to download by Adobe Design CS6 to the new laptop.  I have the serial # but no disc.  Any advice?

    Download CS6 products

  • I just got migrated to a new laptop with Windows 7& iTunes won't run.

    When I try to run iTunes I get an error message that my libray was created with a newer version of Itunes. I would like to remove and reinstall Itunes without losing my library.

    Try just downloading and reinstalling iTunes http://www.apple.com/itunes/download/
    If that doesn't work, this Apple article will help you remove iTunes and the other Apple stuff -> Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

  • New laptop, existing iPad and snyc issues

    Ok.  New laptop installed. iTunes installed.  All apps transferred. iTunes music and other sourced music available in iTunes. All my PDF files in iTunes
    And yes the new iTunes is authorised on my Apple ID.
    But...
         I need to sync my PDFs and I get "The iPad is synced with another computer..." do I want to "Erase and Sync".
    This leaves me with questions:
         Why can't I migrate to the new laptop?
         This is from Apple, it should be easy right?
         Will "Erase and Sync" mess with my layout (experience tells me yes)?
         My iPhone has my music, so it's going to be worse when I move it over right?
    Important items to note.  All items (music,apps,pdfs,...) are on the new laptop, but I know where everything is on my iPad/iPhone and I don't want it to change.
    Thoughts and advice appreciated.
    Bruce

    Copy the entire /Music/ iTunes/ folder from old computer to /Music/ on new computer.
    Everything will sync fine as it iis the same library.
    You won't get the Erase & sync message.

  • Installing cs6 on a new laptop, I get error message "Adobe application manager failed to install"

    installing cs6 on a new laptop, I get error message "Adobe application manager failed to install"
    Is this because I need to deactivate cs5 on one of the computers?
    CS5 is on 2 old computers. I used Migration Assistant to migrate the applications to the new laptop which is a 3rd computer.
    What do I need to do?

    I used Migration Assistant to migrate the applications to the new laptop which is a 3rd computer.
    Forget that part. The apps won't work. Adobe apps must be installed properly. That may well explain your issues with CS6, too. Generalyl, though, there is no need to uninstall older versions...
    Mylenium

  • Deactived cs6 standard from old laptop but cannot use the license on new laptop

    i deactived cs6 standard from my old laptop but cannot use the license on my new laptop. I had windows vista on the old laptop and 8 on the new.  It says that the serial number is invalid. Any help?

    See also this migrate iTunes library post.
    tt2

  • I own CS6 on my old laptop and can't find the discs.  How can I recover it and install it on my new laptop?

    I have the serial number for CS4, and I have the box for CS5, but can't find CS6.  However CS6 is installed on my old laptop.  I am moving to a newer laptop, and discovered the absence of the discs.  I probably stored in my office and can't find them now.  In fact, the office is a disaster since my husband died and I can't find anything!  Well, maybe the printer, but that's about it.  Any suggestions?  I do not want to start paying $50 a month for a subscription or even $20.  I want CS6 on here.  Is there a download online for owners?  I think I can get the serial number on CS6 that is installed on my old laptop.
    Used to be you could chat online with a customer service rep and get this all straightened out.  Now I can only find help in forums.  If anyone knows how to get through to a customer service rep, please let me know.
    Thanks in advance for ANY help!
    Pat

    CS6 - http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
    You can also download the trial version of the software thru the page linked below and then use your current serial number to activate it.
    Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
    CS6: http://prodesigntools.com/adobe-cs6-direct-download-links.html
    For the serial number, if the software was registered when it was originally installed then the serial number should be available thru the online Adobe account for which it was registered.
    Chat support (likely not on weekends) - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
    Serial number and activation chat support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

  • How do I migrate to iTunes to a new laptop without losing my ipod content

    I installed iTunes in my new laptop with Vista OS. I am hesitate to plug in my iPod to add new mp3s. I know that it will identify that this is a new IPOD and will ask to reformat the iPOD. I am afraid of losign my content. How do I migrate my itune configuration from my old computer to my new Vista laptop. Basically, I want new iTune to recognize my IPOD like the old computer. Do I just copy the Program Files/ITunes folder to the new computer? I am not sure where the IPOD configuration is stored in the old computer.
    Thanks.

    Probably the most straightforward way to get iTunes onto your new computer is to network it with the old one and copy your iTunes folder across. This works fine if you have been using iTunes to completely manage your music and all your songs are in iTunes Music not in different folders. You can also use this method with an external hard drive, you drag the folder from the old computer to the external drive and then from the drive to the new computer.
    Copying the whole folder brings with it the iTunes Music folder and also the iTunes Library (iTunes Library.itl in Windows) database file which holds all the information about your songs (Playlists, Ratings, Play Counts, Last Played, Date Added, etc). You'll get more information including the Folder/File structure in this article: What are the iTunes library files?
    When you copy the iTunes folder make sure you put it into the same location on the new computer. This has to be the exact same place, on a PC this is \Documents and Settings\Username\My Documents\My Music\. When you open iTunes on the new computer it will be the same as on the original one Songs, Playlists, Play Counts, Ratings etc. When I moved iTunes a while ago for my daughter I was also using the same version of iTunes, not sure how important that is but it's probably worth keeping them the same.
    Your iPod can be used as an external drive and you can move the iTunes folder onto it: How to use your iPod to move your music to a new computer

  • New Laptop CS6

    I am currently looking at purchasing a new laptop and I have been reading through different threads to try and make sense of what I need.
    I am a current user of CS6 Photoshop, Lightroom and Premier Pro. I use these programs with my footage Captured from a Canon T3i (both Photos and Video) and I would classify myself as a hobbyist, I make short docs and edit photos.
    I am buying a new laptop because I travel for work and would like a PC that can come with me and I can use to edit while I am gone. One system I am looking at buying through computerupgradeking.com is the Asus N56VJ-DH71 Notebook, here are the specs of this machine:
    SPECIFICATIONS
    DISPLAY
    15.6" LED-BACKLIT TFT LCD DISPLAY FULL HD 1920 X 1080
    CPU / PROCESSOR
    INTEL CORE I7-3630QM (2.4GHZ, 6MB CACHE, 3.4GHZ TURBO BOOST) 45 WATTS
    GRAPHICS / VIDEO CARD
    2GB NVIDIA GEFORCE GT 635M DDR3
    SYSTEM MEMORY (RAM)
    16 GB (2 X 8GB) DDR3 1600MHZ
    HARD DRIVE
    1TB 5400RPM HDD I will upgrade this to either 250 GB Samsung 840 SSD or 500 GB Samsung 840 SSD
    OPTICAL DRIVE
    SUPERMULTI 8X DVD+/-R/RW DUAL LAYER
    WEBCAM
    INTEGRATED HD WEBCAM / INTEGRATED MICROPHONE
    KEYBOARD
    FULL SIZED ILLUMINATING KEYBOARD WITH NUMERIC KEY PAD
    AUDIO
    INTEGRATED AUDIO
    OPERATING SYSTEM
    WINDOWS 8
    COLOR
    BLACK AND ALUMINUM
    MICROPHONE / HEADPHONE JACKS
    MICROPHONE PORT IN, HEADPHONE PORT OUT
    PORTS / CARD READER
    MULTI-MEDIA CARD READER
    USB / FIREWIRE PORTS
    4 X USB 3.0
    ETHERNET PORTS
    1 X RJ-45(LAN)
    VGA / HDMI / DISPLAY PORTS
    1 HDMI, 1 VGA, MINI DISPLAYPORT
    BLUETOOTH
    BLUETOOTH 4.0
    WIRELESS LAN
    802.11 B/G/N (@ 2.4GHZ)
    BIOMETRIC SECURITY
    NONE
    BATTERY
    6-CELL LITHIUM-ION
    DIMENSIONS
    15" X 10" X 1"
    WEIGHT
    6.00 LBS
    MANUFACTURER PART NUMBER
    N56VJ-DH71
    UPC
    886227325405
    WARRANTY (MANUFACTURER)
    1-YEAR LIMITED HARDWARE WARRANTY SUPPORT
    WARRANTY (COMPUTER UPGRADE KING)
    3 YEAR - ALL COMPUTER UPGRADE KING ADDED PARTS
    3 YEAR - COMPUTER UPGRADE KING DIAGNOSTIC SUPPORT
    With an upgraded hard drive this will cost either $1114 or $1269 depending if I go with a 250 GB SSD or a 500 GB SSD.
    Does this system seem reasonable given what I have outlined above? If not what needs the most improvement? Also is it possible to get a laptop around the same price that would do better?
    Thanks in advance for any help.
    Aaron

    You need at least two drives for video editing... SSD works for boot/software, and then a separate 7200rpm drive for project and video files
    If there is no way to put an internal drive in the laptop, you may use an external... IF it is not USB2
    External eSata or USB3 are both fast enough for video editing... eSata is better - http://forums.adobe.com/thread/1117813
    ONE possibility is this Dock with fan http://www.amazon.com/StarTech-SuperSpeed-Docking-Station-Cooling/dp/B0055PL2YI

  • Finding Serial Number after migration to new laptop

    Hi there,
    I have finally (and emotionally) retired my beloved G4 Powerbook for one of these new fangled MacBooks - very nice as I expected. To do this I used the migration tool as I always do and everything appeared hunky dory and exactly as it should be......until I fired up ARD. It is now prompting me for the serial number - this would of course be easy to get hold of if I had kept the box when I installed it about two years ago - however I didn't - my bad. I still have the Powerbook (luckily as I am a network administrator and kinda need ARD!) and was wondering of there was any way that anyone knew of to get the old serial number out of it so I can finally, properly retire her and run ARD on my new laptop. Any help gratefully appreciated !
    Cheers
    Si

    Templeton is correct; there's no way to read the serial number off your existing computer since ARD keeps the number in an encrypted form. You might be able to get it to work by copying the com.apple.RemoteDesktop.plist file in Library/Preferences to the same location on your new computer, but I haven't tried it so I'm not sure it will work. If not, the serial would have been on a small card that came in the package, so you'll need to find that. If you can't, you can try calling Apple and see if there's anything they can do for you, but it's doubtful.
    Good luck.

  • How CS6 from my old laptop t a new laptop

    I currently have  toshiba with windows 7 and I am looking to upgrade my laptop to  dell with windows 8.1.  Can I just un-install my CS6 and Lightroom and download them to  new laptop?  Is there a fee for doing this?

    Hi Dawn,
    It should be no problem. Download Adobe software here:
    https://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
    Thanks,
    Kevin

Maybe you are looking for

  • How do I get an image on to a CD?

    I ama trying to put an image on to a CD and can't get it to work.  Help!

  • Firefox will not start after updating on Windows XP

    I have just updated to the most recent version of firefox, 8.0.1, and it simply does not start when i click the icon. It logs processes in the task manager, but does not actually launch the program. The solution already listed on this site is not val

  • Wow, faster speeds thanks to you guys! But I could...

    Hi, Me again. I would just like to say thank you to everyone here who helped me out. I bought a BT Business hub and my speed has rocketed. My line capacity was at around 650-750kbps, now I'm topping 950kbps, which means I went up a profile! This mean

  • How to update ABSKZ field in the table EKPO

    Hi Is there any way to update the rejection indicator (ABSKZ) field of table EKPO?. I am looking at BAPI_CHANGE_PO FM, But it does not have ABSKZ field in the item structure BAPIMEPOITEM. Do I need to extend the BAPI structure with ABSKZ field ? Rega

  • Ai CS6 crashes unexpectedly

    Ai CS6 crashes for no reason, no warning. All of a sudden out of nowhere Ai freezes and I get the Windows dialogue window alerting that the program is unresponsive and must close. This has been going on since the install and is very very annoying. I