Migrating Data from PC to Mac.  Files not showing up

I am setting up my new Macbook Air and have used the migration assistant but it doesn't "find" any of my main files.  It offered to transfer a few random things so the computers are connected and it is searching for files but none the stuff I really want i.e. Word Docs, photos, music appears transferable.
I also have a serious issue with my old laptop - in order to get it to work I have to hold the power cable in with one hand - so I need to use the quickest method to transfer files.  Would it be easier to use an external hard drive to transfer stuff?  I'm a bit of a novice at all this.
Thanks Vicky

Open System Preferences and select Users & Groups tab. In the left pane you'll see your account at the top of the list and you'll also probably see Guest (it is an automatically made account for guest users). If the migration worked, you'll see a third account - the one that migrated.
Assuming you do you should be able to log on - if you don't see it the migration failed.

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