Migrating from a BB Curve 9320 to Torch 9810

I am in the process of migrating from a BB Curve to a Torch. How can I transfer my apps for the one to the other?

Hello,
For your AppWorld obtained apps, using the exact same BBID is required on both devices...this transfers all things associated to your BBID account from your old device to your new one, including AppWorld purchase/download records. Refer:
Article ID: KB17625 How to install or transfer previously purchased applications from BlackBerry App World to a BlackBerry smartphone
Do keep in mind that if the developer of an app has not made a version compatible with your new device/OS level, then it will not be available for installation to your new device.
For apps obtained elsewhere, you must look to that "elsewhere" to determine how to transfer your apps to your new device.
Good luck!
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Warranty cover in India - curve 9320 purchased from UAE - Battery, Body and Speaker issue

Dear Team,
I bought my new Curve 9320 from UAE 3 months back. I am currently in India and facing serious problems in
1. Battery life - very poor
2. Low call volume - speaker
3. Poor body cover- shaky
4. Trouble in setting up email account
These are problems from Day 1 but was not getting right forum to address. please help. I guess we can have it replaced or fixed at BB service centre (first we need to change the region from UAE to India etc etc..) Need clear guidance on how to proceed. Thanks a ton!
Warm regards,
Pradeep

Hi and Welcome to the Community!
You need to go and talk to the Service Center. No one here can tell you what their policies are in your case...only they can answer that. But prepare yourself for them to refuse...warranty service is very specific, and documented within your original purchase documentation. It is entirely possible that you must return the device back to the UAE in order to obtain warranty service.
But, again, no one here can tell you what that is, for no one here is associated with any of the parties involved.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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HELP required in tansfering contacts from .dbk file to BB Curve 9320

Hello Everyone,
I was using SONY XEPRIA Z earlier and had backup of all the contacts in my laptop as .dbk extension file.
I lost my phone now and took a new BB CURVE 9320 and am unable to transfer any contacts using the same file.
I tried unzipping the .dbk file and sucessfully did that and now i'm stuck up in middle. Kindly assist me in tarnsfering the contacts.
Regards,
M. Madan

It is not possible to use the .dbk file to transfer your contacts to your BlackBerry. Are your contacts saved in any other place other than that file?
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Connection with BMW car Bluetooth Problem. Curve 9320

I have a problem with the connection with my BMW car (series 3 model 2012). I have a Curve 9320 BlackBerry with 7.1 bundle OS (V7.1.0.907, platform 9.49.0.98).
When I connect the Blackberry to the BMW bluetooth everything works fine. After this though the Blackberry cannot open anymore the files attached to the e-mails. If I reset the device by disconnecting the bactery and restart it soon after that the Black berry can open the files attached to the e-mail. It work fine until it connects again to the bluetooth of the BMW. So far this is the only problem I found, the other functions work just fine.
Someone can help me?
Thanks

Yup, same issue.
I have to disconnect the lead from the phone before answering a call. Somewhat hard sometimes when driving...
Current Devices: PlayBook 16GB, 64GB. Z10, Q10.
Past Devices: Bold 9000, 9700, 9790, 9900. Torch 9800, 9810.

Outlook 2003 Contacts Sync with Curve 9320

Blackberry Curve 9320 | Blackberry Desktop Software (7.1 Bundle 1319) | Windows XP SP3 | Office 2003 SP3
Email stored in local pst file (no Exchange server)
I'm trying to sync a specific Contacts folder from Outlook to the 9320. I do the following in the software:
- Organizer
- Tick Contacts
- Configure…
- Sync direction: One way to your device only
- Contacts account: Microsoft Outlook
- Configure… | Outlook Profile: MS Exchange Settings (Only option)
- Advanced…
At this point I get a message box twice:
"WMS Idle: Rim.Desktop.exe - Unable To Locate Component
This application has failed to start because BJABLR32.dll was not found. Re-installing the application may fix this problem."
Advance Contact Settings still opens so I:
- Folders tab
- Select different contacts to sync
- Add required mailbox
- Change Default Folder
- Close and Sync Organiser
Then I get:
"Synchronization Error
A program error occurred at line 1548 in .\OIAccess.cpp. Please report this error by sending a log to technical support."
It appears to try and transfer 3 items (there are 100+) but no contacts are transferred.
I have reinstalled Blackberry software but the error remains.
The missing file is part of Office 2003 SP3 but despite a reinstall of the Service Pack the file was not installed in ..\Windows\System32 where it belongs.
What should be my next step?

Are there any alternatives to importing contacts from Outlook?

BlackBerry Curve 9320 not able to access BlackBerry App World

Hi All,
I am new to Using BlackBerry.I have got a BlackBery Curve 9320 also as it requires 3G Net Connection for accessing internet i have put Vodafone's 3G internet pack as my network provider is Vodafone.But still i am not able to access my BlackBerry App World and many other stuff.But when i connect to my friend's mobile internet with Wifi i am able to access BlackBerry App word.Also when i try to access BlackBerry App it says " we cannot connect you to Blackberry App World.Please ensure that your devide is connected to the wireless network and try again"
Please Help and Guide...
Have a Rocking Day ahead!
Thanks and Regards,
Sushma Ramakrishnan Iyer (PS No. 298028),
SalesForce.Com Team,
HiCE Business Unit,
Old Building - Block 1,
Plot No.EL - 200 | TTC Electronic Zone,Shil - Mahape Road,
Mumbai - 400710.
Mobile : +91 96 6515 6328 | Work : +91 22 6795 4111
E-mail id : [email protected]

Hello Sushu
Welcome to BlackBerry Support Forums
If you want to access most BlackBerry Application over your Mobile Network then a normal 3G data plan will not allow us, for that you have to activate BIS / BlackBerry Data Plan from our Carrier . However currently many application may work over a WiFi network .
So if you want to use those applications over your Carrier Network then call Vodafone and activate BIS on your account.
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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

OS7 browser problems on Torch 9810 (incl. dead touchscreen and migrating cursor)

The browser on the Torch 9810 has two interrelated problems. On certain mobile sites -- The New York Times in particular -- one will suddenly be unable to use the touchscreen to tap open links and the cursor will remain constantly visible, slowly migrating upwards without any input from the trackpad. This usually happens right after the first time one opens a link on the sites in question.
Also, certain sites -- again, the NY TImes, and also ESPN -- display what seems to be generic mobile sites much different from the versions that one sees on, e.g., the 9800. I imagine that this is because the sites do not recognize the 9810 browser's user agent string.
The first problem with the dead touchscreen and migrating cursor seems to be OS related, while the second one, I would guess, would seem to require mobile web site adminstrators or the like being made aware of the new user agent string.
I have the 9810 on AT&T. An update from the shipping OS (7.0.0.261) to the most recent OS I'm aware of (7.0.0.336) did nothing to resolve the first problem.
I'm hopeful that RIM will promptly address these problems.

Thanks for your response. I have already written the NY Times webmaster re: the user agent string. That site had a similar, but less annoying problem when the 9800 came out -- it recognized the 9800 as an iPhone. Presumably, they will address it. (I would not presume to tell the New York Times that it needs to be "more professional," however, unless you would presume to tell Le Monde that it needs to be "more professional." )
I'm not at all sure, though, that the sudden lack of touchscreen response and permanent/drifting cursor problem that occurs after clicking on a link is the website's fault. In all cases, the generic mobile website is simply the same version that would be encountered if one visited the site on a dumbphone. A smartphone should not react this way when being dumped over to the "dumbphone" site.
While it may be the website's fault for not being able to adequately handle a new user agent string, and consequently dumping one over to the dumbphone site version, I would think it is RIM's fault for not designing the browser so that it would not react this way on such a dumbphone site.

Gmail App for BB Curve 9320

I'm trying to find Gmail app client on BB curve 9320 for some reason this app cannot be found on BB App World, HELP PLZ!
Solved!
Go to Solution.

The Gmail client was never available in App World, but rather directly from Google. However, they have now withdrawn the app as most functions provided by it are available via the built in email client and the enhanced Gmail plugin pushed to your device when you setup a gmail account via BIS

Latest fw BB Curve 9320

Hello
CUrrently, the fw of my Curve 9320 is v7.1.0.714
Is there a more recent fw for the device? I have an unlocked (free market) Curve device, I normallu use Orange SIM card on it
Thanks

The latest official release is 7.1.0.1011
Official OS 7.1.0.1011 for BlackBerry Curve 9320 from Vodafone UK
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HELP - BB Curve 9320 Contact List Problem

hi , please help me resolve this..
previously my Curve 9320 was crash after update Whatsapp app..after restart, got error '102' - RESET..then after the problem resolved ( flash again using Desktop Software ) and i restore contact list from backup file, my problem happens..
from my backup file, i got 800++ contacts, but on my phone there was just 124.! where's my other contact from my previous phone books..?
thanks

Open your BlackBerry Address Book > press the Menu key > Filters.
Are any filters checked... if so, UNcheck them.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
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My BB CUrve 9320 are not support Blackberry Map(GPS)

Why I can't open Blackberry Map(GPS) in my BB Curve 9320?

kyachinumog wrote : yes i am from India..n its Airtel India...so can i know when India people get BB map service...why india r negleted ? Hi kyachinumog No I sorry but you are mistaken ! RIM never neglected India or any Asian country ,Infact they are doing much more for us as compared to America or Europe. Regarding the support for BlackBerry Maps questions have been raised regularly. As it an Open Forums I don't want to explain all the facts but certain policies of Our Government restricting those Services in India and a few neighboring countries.I hope you understand. Prince____________________________________________________________________________ Click " Like " if you want to Thank someone.If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Curve 9320 et mail exchange

Bonjour,
Je suis nouvel utilisateur d'un BB Curve 9320 en version 7.1 et je n'arrive pas à configurer les mails sur le téléphone
en effet lorsque j'essai de configurer mon compte, il me demande mon mail et mon mot de passe d'activation
Quel est ce fameux mot de passe?
j'essai de me connecter sur mon serveur Exchange 2010 en MAPI.
Merci pour votre aide
Hello
i'm new user of BB curve 9320 in 7.1. It's impossible for me to configure mail acount to this phone.
So when i try to configure this, the phone ask me an activation password.
What is this password?
I try to connect this phone to my exchange serveur mailbox with MAPI protocol
Thanks for your help
Best regard

Hello,
From what you describe, you are on BES...as such, your BES admin (your work, your BES email service provider, etc.) would give you the required password.
If you are not on BES, and the only option you are seeing is Enterprise, then you need to talk to your mobile service provider and subscribe to a service plan to enable personal/internet email accounts on your dervice.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Problem in curve 9320 after software update

Hi, i had updated my curve 9320 with new software as recommended by blackberry desktop software. After the update i am facing many issues after software update:
1. whenever I am trying to make a call or opening any message my phone power suddenly goes OFF and not starting till I pullback the battery and re-inserted.
2. Some time automatically its battery got heated up and there is discharge of battery, but when i pull back and re-inserted battery it becomes normal.
3. Email setup is not working, I am not able to add any email account. whenever I am clicking on email setup there is no reaction.
please suggest what to do. I tried to go back to download old software but I am not able to get it anywhere online.
regards
iftekhar

Hey iftekhar,
Welcome to the BlackBerry® Support Community Forums.
I would suggest backing up doing a clean reload of the BlackBerry® device software as shown here: http://btsc.webapps.blackberry.com/btsc/KB11320. Please test before restoring any data to the device.
If this resolves the issue do a selective restore of essential data (Address Book, Calendar, Task, Memos, BBM contacts etc.)
How to use BlackBerry® Desktop Software to restore data to a BlackBerry® smartphone from a backup file
http://btsc.webapps.blackberry.com/btsc/KB10339.
If the issue still persists after the reload, further investigation might be required. To help further diagnose the cause, contact your wireless service provider or BlackBerry® Technical Support Services for further review and support.
Thank you.
-HB
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Curve 9320 Gmail Contact Sync

Can anyone help? My curve 9320 will sync contacts from gmail but not to gmail. I've tried removing the account and re-inputting but with no difference. Really frustrating. Any ideas?

FYI
Well I deleted the gmail id and configured again and it works absolutely fine now!!!

Applying Firefox address list to Curve 9320

I have recently acquired a Curve 9320 and wish to load my Firefox address book from my home computer. I have not been able to find a reference of how to do this. Is it necessary to make a transitional file or can the Firefox file be used. Any help would be appreciated.

Hey ZL2AOH ,
Welcome to the BlackBerry® Support Community Forums.
The BlackBerry Desktop software do not support synchronization with Firefox. The following organizers are supported for synchronization:
IBM Lotus Notes 6.5.5, 7.0.4, 8.0.3, 8.5.1 and 8.5.2
Microsoft Outlook 2003, 2007 and 2010
Microsoft® Outlook® Express (Windows XP)
Windows Calendar (Windows Vista)
Windows Contacts (Windows Vista, Windows 7)
Let us know if you have any questions.
Thanks.
-HB
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Migrating from a BB Curve 9320 to Torch 9810

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