Migrating from Crystal Enterprise 8 to Crystal Reports Server 2008

Hi,
In our current CE8 setup, we have a web server with the web connector, which connects to the Web Component Server (WCS) running in the CE8 application server. Our reports (rpt) are 'unmanaged' and they simply reside in a directory on the application server, together with csp pages (for handling parameter passing, configuring ActiveX viewer settings, etc). The link-to-folder path mapping is specified in the web connector settings. Users view the reports by pointing the browser to the csp pages.
Given the scenario, we would like to migrate to the new CRS2008 platform, while maintaining similar setup as above. However, it is noted the web connector/WCS are no longer there in the new version. My questions are:
Can Viewer/RAS SDK be the replacement for achieving the setup?
What is the mechanism for web and application server communication?
Any enlightenment on the above will be much appreciated.
Thanks,
John

Post Author: TAZ
CA Forum: Deployment
CRS is limited to single server installs, it has less functionality such as no auditing. Enterprise can be clustered across many servers, has auditing and webi/deski from E6. So which one is best would depend on the size of your planned implementation and the features that you want.
Regards,
Tim

Similar Messages

Transfer reports from Crystal Enterprise 9 to Crystal Reports server 2008

Hello,
a decision was made to stand up our new Crystal Reports Server 2008 box and only load new reports to it that were created in Crystal Reports 2008, or ones that were modified in CR 2008.
Now I have all of my users set up and some reports loaded on the new server. There has been a new decision to now move a couple hundred reports off the old server onto the new and also have the same folder structure and schedules as exists on the old CR 9 server.
Is there an export/import tool that will allow for this?

Hi,
i`m not quite sure if you can do this from CRE9 to CRS2008 with the Import Wizard. I think its only supported beginning with CE10.
Check the Import Wizard Guide from:
http://help.sap.com/businessobject/product_guides/boexir31/en/xi3-1_bip_importwiz_en.pdf
Regards
-Seb.

Crystal Reports Server 2008 V1, RedHat Enterprise Linux, MySQL, ODBC

Iu2019m confused about connecting to an ODBC source from a report within CMC. Iu2019m a Unix guy; I donu2019t know much about Crystal reports, but Iu2019m working with a Crystal guy to get this thing working.
 
First, background: I have installed Crystal Reports Server 2008 V1 in RedHat Enterprise Linux (5.4), and itu2019s running just fine! Iu2019m using the included Tomcat application server, but Iu2019m storing CMS and Audit data our local running copy of MySQL (5.1.42). The RHEL install is native 32-bit (the only way I could get it to work), Crystal is storing and retrieving data from MySQL, The Central Management Console is responding to port 8080 over Tomcat, Iu2019m able to log in and see stuff, and so far, life is good.
 
Now, where Iu2019m stuck: the data weu2019re trying to build reports from also resides in this local Linux / MySQL install, and connecting to it from a report within CMC is where Iu2019m lost.
 
First, I successfully installed the unixODBC and MyODBC drivers in Linux. Iu2019m able to connect to MySQL successfully using the isql utility. Here are my conf files:
 
<pre class="jive-pre"><code class="jive-code jive-java">/etc/odbc.ini
[DSN_NAME]
Driver = MySQL ODBC 5.1 Driver
DATABASE = project_web_prod
DESCRIPTION = Project Description
UID = username
PWD = password
SOCKET = /var/lib/mysql/mysql.sock
/etc/odbcinst.ini
[MySQL ODBC 5.1 Driver]
Driver = /usr/lib/libmyodbc5.so
UsageCount = 1
</code></pre>
 
Again, this all works with isql (Iu2019ve even used both a socket connection, and port 3306, in odbc.ini).
 
Now, our Crystal guy uploads a report into the CMC. I go to Folders -> <Project Folder>, right-click the report I want to test, click Database Configuration, and check the option Use custom database login information specified here. I select database driver ODBC from the dropdown, and type in the server, database, username, and password info. However, when I try to run the report, it fails to connect.
 
So, stupid question, can Crystalu2019s CMC use the system ODBC configuration options? (The ones stored in /etc). Because I saw an odbc.ini file in ~crystalinstalldir/bobje/. I edited it to match the contents of my /etc/odbc[inst].ini files, but to no avail. I saw that Crystal has itu2019s own ODBC engine, but it doesnu2019t support MyODBC driver, does it? I even tried hacking env.sh to use the system unixODBC library instead of the included one, but no luck.
 
So, in short, my question: how do I simply get reports in CMC to connect to a MySQL data source (using ODBC)?
 
Thanks so much! An answer to this question will save my day!
 

Thank you, Efstratios, for the helpful reply!
So, I followed the directions in the PDF file you attached, and everything went smoothly. However, Iu2019m still not able to connect to ODBC within CMC.
Hereu2019s what I did:
<ul style="list-style-type:disc">
<li>Copied the unixODBC libraries over to <installdir>/bobje/enterprise120/linux_x86/odbc/lib</li>
<li>Removed MySQL ODBC connector 5.1, installed MySQL ODBC connector 3.51.</li>
<li>Edited <installdir>/bobje/defaultodbc.ini, added my DSN and MySQL library info as per the instructions (I have both an odbc.ini, and defaultodbc.ini, identical files, just to be safe)</li>
<li>Tested the connection using these libraries, this odbc.ini, and isql. Worked just fine</li>
</ul>
So, my problem seems to be in getting the CMC to actually use my ODBC setup!
Any other hints / things I could try?
When I right-click a report, and go to “Database Configuration,” which connection options should I use for the report? Iu2019ve tried both “Use original database logon information from the report,” and “Use custom database logon information specified here” (using the ODBC option from the drop-down menu). Either way, if I enter in the database, username, password, and then try to run the report (“Run Now”), I get this message in the History: “Failed - Information is needed before this report can be processed.”
Is there another place I could get a more helpful error message? Or is there, perhaps, another way I could test database connectivity from within CMC? I wish there were at least a “Test Database Connection” optionu2026 :P
Thanks so much for your help!

Crystal Report Server 2008 vs Crystal Report Enterprise

Dear all,
We're planning to publish crystal reports for end users generate themselves. We've installed the crystal report server 2008 in a testing server however I am confused "Crystal report server 2008" vs. "crystal report enterprise". When I look into the administrator guide, it keeps telling me how and what crystal report enterprise can do rather than crystal report server.
Are they the same product but different terminology?
Your help would be much appreciated.
Thanks,
Rachel.

Hi Rachel,
No, these 2 products are differents: Crystal enterprise is older as Crystal Server 2008, but the 2 applications have the same purposes.
You can find here all the products guides about the Business Objects (and SAP) products:
https://websmp109.sap-ag.de/bosap-support-guide
In a sense, I understand that you are getting confused, as the documentation about Crystal enterprise is a great deal bigger as for Crystal Server 2008... For instance, I didn't find an "admin guide" for Crystal Server 2008, but you can find it for Crystal Enterprise!
I suggest you to download the Business enterprise XI 3.0 admin guide, as many of the "server features" in Crystal Server 2008 are based on this platform (portal integration, send reports via emails...)
I doesnt't find an ideal solution, and I fear you have to use a mix of 2 books in order to manage your application: the Crystal Enterprise admin guide and the Business enterprise XI 3.0 admin guide...
Sorry,
Wish you good luck !

Please help with my crystal reports server 2008 trial setup

Firstly, if this is in the wrong section feel free to move it. I find this forum is to big to find the information i need, in fact trying to find anything i need on this website is almost impossible. So far not impressed with SAP at all! we download a trial and when we have problems nobody can support us and we have to post in the forums for answers, which i find disgracefull to be honest. So this post is my last attempt of finding the answers to my problems or we are going to forget crystal reports server for good! I was also told that if i wanted help setting this up then i would have to pay, thats not how things usually go when we download a trial of any software!
Anyway, rant over!!
Right, we have windows server 2008 and have installed crystal reports server 2008. So far all i have managed to get working is the reports themselves which run and schedule fine. The dashboard and business views are so confusing i just dont get it at all, the manuals dont help either becuase they are rubbish basically. But my first problem is trying to get windows AD authentication working! easier said than done. I have spent 4 days trying to get it working but nothing is happening. this is what i have done so far
Set up all the options in the CMC to enable AD authentication, mapped a few groups one of which i am a member of.
Then i setup the krb5.ini file like below (removed my server name and domain name)
[libdefaults]
    default_realm = DOMAIN.CO.UK
    dns_lookup_kdc = true
    dns_lookup_realm = true
    udp_preference_limit = 1
[realms]
DOMAIN.CO.UK = {
    kdc = DC.CO.UK
    default_domain = DOMAIN.CO.UK
i also have that other file bscLogin which looks like this...
com.businessobjects.security.jgss.initiate {
com.sun.security.auth.module.Krb5LoginModule required;
The server inteligence agent has been set to use the same username as i specified in the CMC which is also the service principal name and the administartion name
i have set the web config file to use SecWINAD as default, i have also set it to give the option of enterprise, win ad etc in a drop down list
i have gone round in circles for days following the instructions, and nothing is happening
Also i dont see any usernames within the groups i have mapped , am i supposed to see any? am i supposed to add them manually?? if so, whats the point in that?
So now everytime i try to log in i get this error message
Account Information Not Recognized: Active Directory Authentication failed to log you on. Please contact your system administrator to make sure you are a member of a valid mapped group and try again. If you are not a member of the default domain, enter your user name as UserName@DNS_DomainName, and then try again. (FWM 00006)
There is also another error message i get, which isnt coming up right now but it says somthing along the lines of could not authenticate at this time (FWM 00005)
i fail to see what im doing wrong. I shoudl also point out that the username i am using for everything is our own network admin password!
any ideas on things to check before we give up with this all together?

Hi Roberto,
With the changes when SAP took over BusinessObjects the support packaging also changed. It's the way it is now but we are moving to and giving as much options as we can. SAP works on the Self Serve practice. the info is available but you have to find it, which is another thing we are working on to improve for BOE/CRS.
Best place to start is in the CMS link off the start menu, You'll find the Admin Guide and Setup/Configuration Guides. You can also find all of the latest info and updates to those guides from help.sap.com then click on the SAP BusinessObjects tab along the top and then on the left click on All Products and then filter on your version.
Once the Firewalls and Domains and your CRS Server is added to the Trusted Domains and ports opened to allow CRS to talk to the DNS Server CRS will begin to load all of the users into it's User Mappings. You still have to add each user or Group of Users but they will be available. Documents does describe how to....
Once you have the Admin Guide search on Security and it explains in details how to set up and which ports need to be opened etc.
Thank you
Don

Do I need to uninstall Crystal Reports Server 2008?

Hello,
We recently installed Crystal Reports Server 2008 and began migrating reports off the CR Enterprise 9 platform and things were going pretty well.
One of our other locations began moving over their reports that are ran against an Oracle database and cannot get passed a connectivity issue. We found the following:
Oracle connectivity issues
If you are installing Crystal Reports Server 2008 V1 on a 64-bit Windows
platform, Oracle database connectivity issues may occur. If Crystal Reports
Server 2008 V1 is installed to a location that contains brackets in the folder
path, for example, C:\Program Files (x86)\, it will be unable to connect
to an Oracle database. Certain Oracle database clients such as version
10.2.0.2 or 10.1.0.2, may not function properly with any application that
has brackets in its folder path. When installing Crystal Reports Server 2008
V1, select an installation path that does not contain brackets, such as
C:\Program Files x86\ or contact Oracle support for an updated database
client.
We of course have everything installed in the default (x86) folder. My question is, is there a way to move the installation, or do I need to uninstall/re-install? If I need to re-install, is there a way to back-up and reload all of my existing jobs?

Hello,
CR must have the Oracle client installed. Unless you use a Wired Driver, which has the client engine built in, CR requires a client to be installed. It never has worked without the client installed.
Also, I've found that if you have more than one Oracle client installed it causes problems. Make sure the first one in the PATH statement points to the latest version of the client.
And yes you are correct, ODBC is a layer on top of the native client so it will be slower obviously because it has to go through one more layer of dll's to get to the server.
Thanks again
Don

Crystal Reports Server 2008 Repository Database

We've configured a new CRS 2008 server and have a "failed reports" report that worked in the old Crystal Enterprise 10 environment. It would query the repository database CMS_InfoObjects table and report failed reports for the day.
With the new version of Crystal Reports Server 2008 and the new repository database, the ObjName field and others in this table are now varbinary fields.
How can we query this field like we did with the old version to get our "failed reports" report to work?
I can't really find any informatin on the structure, etc. or how to query the repository database.

Unfortunately, you can't query it directly from a report. You have to use the query language that comes with the SDK.
I'm not sure whether CRS comes with the same Query Builder tool that comes with BusinessObjects, but if it does you can access it through a url like this: http://<server name>/AdminTools/querybuilder/ie.jsp.
To get the list of failed reports, you would run something like this query:
Select SI_NAME, SI_ID, SI_CREATION_TIME
from CI_INFOOBJECTS
where SI_INSTANCE = 1
and SI_SCHEDULE_STATUS = 3
and SI_CREATION_TIME >= '2010/08/19,00:00:00'
Unfortunately, there is no way to automate this with the Query Builder. You would have to manually run this query every day to get the information you're looking for.
If you can write code in Visual Studio or Java (or have someone available who can do this), this type of thing is not difficult to do in the SDK. You could handle it a couple of ways:
1. Create a program that loads the information to a table in your database and then run a report in CRS that will show that data.
2. Create a program that loads the data into memory and runs a report off of the in-memory data.
Either type of program could be set to run under the Windows Scheduler to automatically provide the information.
-Dell

Connecting Crystal reports server 2008 to BI 7.0

Hello,
I have a BI 7.0 server on Unix machine. I am trying to install crystal reports 2008 on windows 2003 server, and further integrate it to SAP BI by installing SAP integration kit. I have done the below.
1) Installed crystal reports server 2008 on windows 2003 server.
2) I can launch the CMS by start programs --> crystal reports server 2008 --> Central Management console.
3) I enter my user id an password and can see the business object portal with all the entries in it,
4) I have also installed SAP BOBJ integration kit (XI3.0) as well. It installs successfully. The only difference in the guide and what I did was, it dint prompt me for the CMS information, but it did when I was installing crystal reports server 2008.
5) Now I am able to connect to CMS, but I donot find the SAP authentication tab, and the server details tab, as per the guide.
I am a basis admin, and experimenting this for the 1st time. I need to set this up for one of the clients. They want to do some BI reporting through crystal reports. I have installed crystal reports server as of now. The client will now try to access it through CMS , by "InfoView". But CMS isnt giving me SAP auth tab, for me to go ahead and configure the SAP related settings.
Any inputs on the same will be highly appreciated.
Thanks,
AK

Hi Ingo,
Thanks for that reply..I am stuck now when I am trying to publish a report. I will summarize, what I have done so faar, just to make it easier to reply.
1) Installed the BO edge series xi 3.1
2) Installed Crystal report 2008
3) Installed the BOBJ/SAP integration kit.
4) Did the configuration steps as per the manual downloaded from SAP site named:"XI3-1_BIP_SAP_INSTALL_EN.pdf"
I created create a report, but I am not able to publish it. I am clicking the option to directly publish it to enterprise.But its failing complaining regarding some BI roles..not sure...My BW publisher service is starting fine.
Only thing is, I have created all the athorizations etc. i can also Log in to CMC with my BW credentials..So I am assuming BOE is atleast talking with SAP. But my my main aim is publishing reports on the server, which isnt happening when I save it with the above option.
Ok..one more thing, i have not performed the steps for the SAP/BOBJ server side trust..I think this might be the reason as well..Wanted your opinion on it.
Appreciate your input as always..
Thanks,
AK

Crystal Reports Server 2008 trial install - unable to log into CMC

Hi,
I have been looking for a way to host my existing Crystal XI reports on our in house web application rather than using a thick client application with cview. I was told that the options were Crystal Reports Server 2008 or Visual Studio 2008. I have downloaded trials of both and am currently testing.
After installing Crystal Reports Server 2008, including MySQL DB and Tomcat web server, i am unable to log into any of the applications with the error that:
Error: Server SCOTTPC:6400 not found or server may be down (FWM 01003) null
After seeing this i checked the services on my test machine and found that the Server Intelligence Agent was not started. So i tried starting it and recieved the generic windows message:
Service on local computer started and them stopped. Some services stop automatically if they have no work to do ... etc
After multiple reboots and reinstalls i am still unable to use any aspect of the application as i am unable to log into the CMC as the server is down. Now i am new to Crystal reports and web servers so have a very limited knowledge of whats going on here - i am primarily a DBA. From what i can tell MySQL does not even appear to be installed but i cannot be sure.
Any suggestions?

ok... after research it seems a DSN has not been created.
Also when trying to start the server intelligence service i see the following in the application event viewer:
[Node Name: SCOTTPC]
[User Name: SYSTEM]
Server Intelligence Agent has failed to initialize because the bootstrap file C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\_boe_SCOTTPC.bootstrap is missing information about the CMS cluster. Please restore your bootstrap file from your backup.
i have recreated the bootstrap file but still get the same error.
i have SQL Server 2005 installed on this rig as well - could this be causing the issue? Would it be better for me to integrate this to SQL Server rather than using the MySQL DB that comes with Crystal server 2008?

Unable to Run Report on Crystal Reports Server 2008

I have a weird issue with one particular report. The report is quite basic in which it dumps all of our patients via a single table from SQL Server. There are no parameters or select experts. The report has been written to group by the patient's SSN. I then have a formula written that hides all of the patients that only appear once under that SSN. Basically, the report is only displaying patients with duplicate SSN. The report works fine inside of Crystal Reports 2008. There is approximately 137,000 rows and after the formula to only show duplicates, it shows about 900 records. This report takes only 6 seconds to run inside of Crystal Reports 2008. However, when I upload the report onto Crystal Reports Server 2008, the report starts to load and then I get a message from Internet Explorer that says "Stop Running this Script." If I continue to let the script run, Internet Explorer grows to use 3.6GB of memory and the report never loads. I am not sure why this is the only report that is having a problem. Is there some maximum number of groups that Crystal has?

I have checked the following directories and I haven't been able to see any errors related to my problem. I checked C:\Windows\system32\logfiles and C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\logging. However, if I schedule the report, it works just fine. I just can't run the report on demand without receving the "Stop Running Scripts" error.

Crystal Report Server 2008 V1 is there a SP3

I know that BO EDGE and CRS tend to be behind the ENTERPRISE product when it comes to patches and service packs.
Can anyone confirm if SERVICE PACK 3 (SP3) has been Released yet for Crystal Report Server 2008 V1...?
I can't see it on SAP Service Marketplace, but that isn't always a sign that it doesn't exist.
All I can find on the SAP Service Marketplace is SERVICE PACK 2 (SP2) for Crystal Report Server 2008 V1.

Here is the answer:
https://websmp104.sap-ag.de/patches
File Type Download Object Title Info File File Size [kb] Last Changed
ZIP 51038906 CRYSTAL REPORTS 2008 V1 SP3 Win Server on IA32 32bit Info 501335 25.05.2010
Hope it solves you.
Thank You!!
Sent from iPhone

Crystal Reports Server 2008 dispose not closing document

Hey everyone,
I;m running some reports through Crystal reports 2008 server (no service packs) using the RAS sdk and Java.
This was working swimmingly for a while until yesterday when the server hosting the RAS and app server fell over. I tracked it down to a problem with the RAS server. The error i got in my logs was General Exception, Report SDK Exception Not enough memory for operation. I reran the process and when i watched task manager the memory being allocated to crystalras.exe went through the roof! it went from 50k to 1.8g of ram in under 10 minutes.
I tried lots of the other suggestions in here for the errors about memory that are similar to mine (increasing the heap memory etc.) and none of them worked.
One thing i noticed though is that when I run the process and watch the metrics page of the RAS server on the management console the number of Open documents does not decrease even though i am 100% totally and utterly calling .close and .dsipose after every report i open. Definitely. Ive debugged it a million times and it is calling these methods. It is successfully releasing the connections fine but does not seem to releasing the open documents. After the Open documents metric went down to 0 (im presuming after a timeout) the memory that crystalras.exe was reduced. I then changed the timeout tag in CRConfig.xml to 1 minute to see would this help out any but the open documents did not timeout any faster.
Would i be right in thinking that these open documents would be causing my problem of the aggregated memory? Im at my wits end here so any piece of help is greatly appreciated!

Hi Ted,
Thank you for getting back to me, i was on vacation there for a while so that is why i didnt get back to you.
When I call reportClientDocument.isOpen() just before i dispose of the report it is true and after i dispose of it it correclty returns false.
I am really stressing out over this as we are reduced to running 500 reports through the server (one after another) and then stopping the process and restarting the RAS server and then running another 500 reports.
crystalras.exe gets up to about 2g of ram consumed for only 500 reports.
I even changed some of the timeout settings on the settings page of the management console to see would they timeout and release the memory but alas it didnt release as much as a byte. I left it for 3 days and it didnt deallocate one piece of memory.
Im currently investigating is there some way from my code that I can restart the RAS server, either through the SDK or through a windows process or scheduled task.
Ted, as far as i can see there are no service packs for Crystal Reports Server 2008, is that right? when i go to the downloads page there only ones listed for release X1.
Thank you for your help.
J.

Crystal Reports Server XI upgrade to Crystal Reports Server 2008

I have downloaded the Crystal Reports Server 2008 upgrade from the portal. Questions:
The "Upgrading Your Crystal Reports Server Delpoyment from XI or XI Relase 2 to Crystal Rpeorts Server 2008" (simple install) documentation mentions that the installer should recognize my installation and prompt to upgrade. Instead, the first prompt that I get is for a license key. Is this normal, or should the application be seeing my existing install?
If I do indeed need a 2008 license key, how do I obtain one? It will not accept may CRXI Server keys, and I cannot see anyplace to download the new keys.
Any help would be appreciated.
Jeff

Hi,
I think you can request for new keys:
For a new key:
Request key codes for new orders via SAP Marketplace (SMP), will receive a download letter on new purchases providing them with their SMP login credentials. Using these credentials you can login and click in the "Keys & Requests" tab > Request a License key.
If your Key code does not work
You need create a customer message https://websmp107.sap-ag.de/message using component XX-SER-LIKEY-BOJ.
Regards,
Deepti Bajpai

Crystal Report Server 2008 - Schedule/Process/History Grayed Out on CMC

Hi - I'm using Crystal Reports Server 2008 (11.5) and am unable to schedule reports - the schedule (as well as the Process and History) tabs are greyed out in the Central Management Console and don't appear at all in Infoview. In addition I can specify the database when I setup a new report or when using the Publishing Wizard to import files I don't get the dialogue about scheduling.
Am I missing something?
Thanks

Can you please try one of the CRS 2008 keys from the folowing file?
[https://service.sap.com/~sapidb/011000358700000213152009E]
Regards,
Stratos
PS: You can change the license keys in the CMC.

Crystal Reports Server 2008 Installation Error

Good day,
My name is Dominic Hung and I work at Business Objects. One of my clients is coming across an installation error on their evaluation of CRS 2008 and is detailed as follows:
They currently have the actual report writer (Crystal Reports 2008) on a desktop PC. It's not installed on the server.
We have the MySQL ODBC loaded on the local desktop as well as the server that is hosting CR2008 Server.
The credentials (userid/password) used in both the desktop and server's ODBC configuration is READ ONLY.
During the installation wizard for CR2008 Server, I key in the userid & password that I use when we create reports, but I receive an error stating that
CMS database error: STU000226
BusinessObjects Enterprise CMS: Unable to connect to the CMS system database "esc:10.127.214.22:3306". Reason: Database access error. Reason access denied for user 'jdcherry'@'% to database 'esc'
This is where everything stops and they can't go further. They are not sure why they are receiving the "access denied" error as shown above. They have no problem connecting to the MySQL database when they create a report using CR2008, the CR2008 SERVER won't accept my credentials during the installation.
QUESTIONS:
The "jdcherry" UserID (which I use) is READ ONLY on the MySQL database that's hosted on the Linux box. Does the userID have to have higher priviledges than just READ ONLY in order to validate the database credentials?
If so, what level of access is required?
Does the installation of CR Server update any of the tables that are stored on the MySQL database?
Do we need to install the Crystal Reports 2008 on the server in order for Crystal Reports 2008 SERVER to work?
What other workarounds can be done for the client? The windows server they have Crystal Reports Server 2008 installed on has web services enabled but are continuing to come across issues. Any insight for the client would be greatly appreciated.

Does the userID have to have higher priviledges than just READ ONLY in order to validate the database credentials?
The userID used when installing CRS must have dba previleges (create/drop tables) on the schema.
Does the installation of CR Server update any of the tables that are stored on the MySQL database?
You should create a new schema/DSN for the CMS db. The installation of CRS creates 8 new tables.
Do we need to install the Crystal Reports 2008 on the server in order for Crystal Reports 2008 SERVER to work?
No
All this information is in the BOE XI3.0 Installation Guide.

Crystal Reports Server 2008 - RAS API ReportAppSession.initialize() fail

Hi,
We have a servlet (running on Websphere 6.1 container) trying to connect to Crystal Reports Server 2008 using RAS Java API to open unmanaged reports.
It fails at the very beginning of ReportAppSession.initialize() with error message:
com.crystaldecisions.sdk.occa.report.lib.ReportSDKServerException: Unable to connect to the server: HQ-ROSIE03. - Connection refused: connect-- Error code:-2147217387 Error code name:connectServer
HQ-ROSIE03 is the server name hosting CRS 2008. I try to pass in either HQ-ROSIE03 or HQ-ROSIE03:1566 to setReportAppServer(), but no help.
On CRS2008, I checked from Central Management Console that all servers are up and running. I also add "-ipport 1566" to the commandline of ReportApplicationServer from CMC. It does not help either.
Would you please tell me what might cause the problem based on the error code and message? Thank you.
Here is the code.
        try
          ReportAppSession reportAppSession = new ReportAppSession();
          reportAppSession.createService(
          "com.crystaldecisions.sdk.occa.report.application.ReportClientDocument");
          //HQ-ROSIE03 is the server name that hosts Crystal Reports Server 2008.
          //I tried to pass in the port number, i.e "HQ-ROSIE03:1566". But it got the same exception.
          reportAppSession.setReportAppServer("HQ-ROSIE03");
          // This is where the exception is thrown.
          reportAppSession.initialize();
          ReportClientDocument lo_ReportClientDoc = new ReportClientDocument();
          lo_ReportClientDoc.setReportAppServer(reportAppSession.getReportAppServer());
          lo_ReportClientDoc.open(asReportName,OpenReportOptions._openAsReadOnly);
          ReportServerControl control = new ReportServerControl();
          control.setReportSource(lo_ReportClientDoc.getReportSource());
        catch(Exception exc)
            System.out.println( exc);
Edited by: Lijing Lin on Mar 27, 2009 12:39 AM

There is a typo when adding -ipport 1566 to the RAS server command from CMC.
It is now resolved.

Migrating from Crystal Enterprise 8 to Crystal Reports Server 2008

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