Migration or Deployment from one server to another server!

Hi All,
We have a new Business Objects XI R2 SP1 production server installed in a remote location, and my client wants to migrate everything from the old BO Production server to the new server.Is there any way to do? Initially I tried using Import wizard, but it couldn't recognize the port and CMS server (They have 2 different gateways, not in a same network). I tried using BIAR file but while in the creation it doesnot archived the reports and their instances with showing 0 transfered or converted. Appreciated if anyone could give solution to my problem.
Thanks,
Kalyan.

We have a BO XI R2 server running in C:\ drive and the FRS was in E:\ drive and recently we installed a new new server. I have question that when we use Import Wizard, does the FRS folder will copy to the same E:\ drive or it will copy every thing to the C:\  FRS folder.
When we use import wizard does the users and their privileages setups will also move or we need to again re-create the users and their perivileages.
kindly please some help!
thankz,
Kalyan.

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