Migration to WLC Problems whit Phone 792X

Hi,
We have migrated from a Autonomous Wireless Solution (1200 AP) to Centralized Wireless LAN Controller (WLC 5500). The WLANs work fine, but the call on the Wireless Phone 7921, are experiencing problems, sound in one way, drop of calls, problems no present previously with the autonoums solution. The QoS of the Voice WLAN is set to Voice, but the problems persist. Any Suggestion ??

It sounds RRM on the WLC may have changed your power levels on the APs. One way audio is almost always caused by the power of the AP being set higher than the power on the phone. Have a look at this deployment guide.
http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7921g/6_0/english/deployment/guide/7921dply.pdf

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Problem about roaming when using IP Phone 792X

Hi Guys,
My Customer is wiht the following problem: When the user is using the IP Phone 792X near the Access Point the call worked Ok. When the User to do the roaming to another Access Point He hear audio only one side. If He turn off the IP Phone and turn on the call came back work. I don´t sure, but, I don´t believe that the problem is the IP Phone Configuration. My question is: Can be any problem about Wireless Controller configuration?
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Hi Wilson,
The first thing I would check is that you have proper cell overlap.
See page 3-13 in the deployment guide:
http://www.cisco.com/application/pdf/en/us/guest/netsol/ns279/c649/ccmigration_09186a00808d9330.pdf
Without seeing more info, we can't conclude that this is a controller code issue, but I'd upgrade the controller to 6.0.202 to be sure.
6.0.188 is deferred:
http://www.cisco.com/web/software/Wireless/Deferral/Software_Advisory_6_0_196_0.html
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https://supportforums.cisco.com/docs/DOC-1373
hth
jeff

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P.D. Excuse my English.

Hi All!
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Good Morning
Greetings from me.
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<E-mail Edited by Host>

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Interval Since Last Panic Report: 1151724 sec
Panics Since Last Report:          3
Anonymous UUID:                    ECF28484-9BA1-43C5-B7CF-70087794A780
Fri Aug 24 09:00:27 2012
panic(cpu 0 caller 0x2abf6a): Kernel trap at 0x00279ece, type 14=page fault, registers:
CR0: 0x80010033, CR2: 0xff000014, CR3: 0x522e2000, CR4: 0x00000660
EAX: 0x0bccc43c, EBX: 0xff000000, ECX: 0x08eb8b7c, EDX: 0x0330c3e8
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Error code: 0x00000000
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x6115bbd8 : 0x21b837 (0x5dd7fc 0x6115bc0c 0x223ce1 0x0)
0x6115bc28 : 0x2abf6a (0x59e3d0 0x279ece 0xe 0x59e59a)
0x6115bd08 : 0x2a1a78 (0x6115bd20 0x1 0x6115bde8 0x279ece)
0x6115bd18 : 0x279ece (0xe 0x2c970048 0x61150010 0x10)
0x6115bde8 : 0x258575 (0xbccc43c 0x1fb000 0x0 0x1)
0x6115bf38 : 0x2ab83c (0x8c35ebc 0x709fb000 0x7fff 0x1)
0x6115bfc8 : 0x2a18da (0x85a04c4 0x0 0x10 0x85a04c4)
BSD process name corresponding to current thread: automount
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10K549
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Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
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com.apple.driver.AppleFileSystemDriver          2.0 (addr 0xd71000, size 0x12288) - last unloaded 473939257675
loaded kexts:
com.Bella-USA.DVKeyboard.driver          3.2
at.obdev.nke.LittleSnitch          2.5.1
com.apple.filesystems.autofs          2.1.0 - last loaded 390587246978
com.apple.driver.IOBluetoothBNEPDriver          2.4.5f3
com.apple.driver.AppleHWSensor          1.9.3d0
com.apple.driver.AppleUpstreamUserClient          3.5.7
com.apple.driver.AppleMCCSControl          1.0.20
com.apple.driver.AppleHDA          2.0.5f14
com.apple.kext.ATIFramebuffer          6.3.6
com.apple.driver.AudioAUUC          1.57
com.apple.ATIRadeonX2000          6.3.6
com.apple.driver.AppleUSBDisplays          289
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.driver.AudioIPCDriver          1.1.6
com.apple.driver.AppleIntelPenrynProfile          17
com.apple.driver.AppleMCEDriver          1.1.9
com.apple.driver.ACPI_SMC_PlatformPlugin          4.7.0a1
com.apple.driver.AppleLPC          1.5.1
com.apple.iokit.SCSITaskUserClient          2.6.8
com.apple.driver.AppleRAID          4.0.6
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com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.iokit.IOAHCIBlockStorage          1.6.4
com.apple.driver.AppleIntel8254XEthernet          2.1.3b1
com.apple.driver.AppleFWOHCI          4.7.3
com.apple.driver.AppleUSBHub          4.2.4
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com.apple.driver.AppleIntelPIIXATA          2.5.1
com.apple.driver.AppleEFINVRAM          1.4.0
com.apple.driver.AppleUSBEHCI          4.2.4
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com.apple.driver.DspFuncLib          2.0.5f14
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com.apple.driver.AppleProfileThreadInfoAction          14
com.apple.driver.AppleProfileRegisterStateAction          10
com.apple.driver.AppleProfileKEventAction          10
com.apple.driver.AppleProfileCallstackAction          20
com.apple.iokit.IONDRVSupport          2.2.1
com.apple.kext.ATI2600Controller          6.3.6
com.apple.kext.ATISupport          6.3.6
com.apple.iokit.IOFireWireIP          2.0.3
com.apple.iokit.IOSurface          74.2
com.apple.iokit.IOBluetoothSerialManager          2.4.5f3
com.apple.iokit.IOSerialFamily          10.0.3
com.apple.iokit.IOAudioFamily          1.8.3fc2
com.apple.kext.OSvKernDSPLib          1.3
com.apple.iokit.AppleProfileFamily          41
com.apple.driver.AppleSMC          3.1.0d5
com.apple.driver.IOPlatformPluginFamily          4.7.0a1
com.apple.driver.AppleHDAController          2.0.5f14
com.apple.iokit.IOGraphicsFamily          2.2.1
com.apple.iokit.IOHDAFamily          2.0.5f14
com.apple.driver.CSRUSBBluetoothHCIController          2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController          2.4.5f3
com.apple.iokit.IOBluetoothFamily          2.4.5f3
com.apple.driver.AppleUSBHIDMouse          162
com.apple.iokit.IOUSBHIDDriver          4.2.0
com.apple.driver.AppleHIDMouse          162
com.apple.driver.AppleUSBComposite          3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice          2.6.8
com.apple.iokit.IOBDStorageFamily          1.6
com.apple.iokit.IODVDStorageFamily          1.6
com.apple.iokit.IOCDStorageFamily          1.6.1
com.apple.driver.XsanFilter          402.1
com.apple.iokit.IOATAPIProtocolTransport          2.5.1
com.apple.iokit.IOSCSIArchitectureModelFamily          2.6.8
com.apple.iokit.IONetworkingFamily          1.10
com.apple.iokit.IOFireWireFamily          4.2.6
com.apple.iokit.IOUSBUserClient          4.2.4
com.apple.iokit.IOAHCIFamily          2.0.6
com.apple.iokit.IOATAFamily          2.5.1
com.apple.iokit.IOUSBFamily          4.2.4
com.apple.driver.AppleEFIRuntime          1.4.0
com.apple.iokit.IOHIDFamily          1.6.6
com.apple.iokit.IOSMBusFamily          1.1
com.apple.kext.AppleMatch          1.0.0d1
com.apple.security.TMSafetyNet          6
com.apple.driver.DiskImages          289.1
com.apple.iokit.IOStorageFamily          1.6.3
com.apple.driver.AppleACPIPlatform          1.3.6
com.apple.iokit.IOPCIFamily          2.6.5
com.apple.iokit.IOACPIFamily          1.3.0
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Graphics: ATI Radeon HD 2600 XT, ATI Radeon HD 2600, PCIe, 256 MB
Memory Module: global_name
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 0 incoming serial ports
Network Service: Ethernet 2, Ethernet, en1
PCI Card: ATI Radeon HD 2600, sppci_displaycontroller, Slot-1
Serial ATA Device: ST3320820AS_P, 298.09 GB
Serial ATA Device: WDC WD5000AAKS-00A7B0, 465.76 GB
Serial ATA Device: WDC WD5000AAKS-00A7B0, 465.76 GB
Serial ATA Device: WDC WD5000AAKS-00D2B0, 465.76 GB
Parallel ATA Device: OPTIARC DVD RW AD-7170A
USB Device: Hub, 0x05ac (Apple Inc.), 0x911c, 0xfd400000 / 3
USB Device: Apple Cinema HD Display, 0x05ac (Apple Inc.), 0x921c, 0xfd420000 / 6
USB Device: Hub, 0x0424 (SMSC), 0x2503, 0xfd300000 / 2
USB Device: KEYBOARD, 0x4320, 0x0302, 0xfd330000 / 5
USB Device: Apple Optical USB Mouse, 0x05ac (Apple Inc.), 0x0304, 0xfd310000 / 4
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8206, 0x5d200000 / 2
FireWire Device: built-in_hub, Up to 800 Mb/sec
FireWire Device: unknown_device, Unknown

That's a Kernal Panic. Look at this Apple Article: http://support.apple.com/kb/TS3742

Migration to WLC Problems whit Phone 792X

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