Miix 2 10 freezing - hard reset not working

Hello! For the second time in a few days my miix 2 10 decided not to wake up again. The windows button makes it vibrate. But no reactions beside that. Last time the error disappeared after some time, I dont' know why. Would not be a big deal to me beside this fact: Right now I am not able to perform a hard reset. What are the options to do a hard reset? Is it pressing the power button for more than 10 seconds? Does not work. Pressing both volume and power button? Does not work. What to do? Any help is greatly appreciated! Kind regards,Jan

Got my Miix 2 10" on Monday 15. Performed a lot of Windows uptates, unistalled Mc Affee and connected a Bluetooth mouse. Then the tablet lost contact with the keyboard and track-pad. Tried to restore Windows, but got a message telling me no recovery partition was found. Then the screen went black. The tablet did not recognise the power switch, and it was impossible to reset or switch it off. Pressed the button for more than one minute. Funny thing is the mouse pointer from the bluetooth mouse moved around, but nothing else was visible. I could see in my router that the tablet was connected to my Wi-Fi, so it was not completely dead. Left it over-night and tested it in the morning, but still not able to wake it up or shut it down. Back from work in the evening it had obviously drained the batteries, and wake up normally when connected to the charger.  When the batteries was fully charged I switched it off (not sleep). It was not possible to switch it on again without using the charger. I have not been able to replicate this, but it is not a good feeling to have a mobile unit that can lock itself up completely, or not wake up without external power.... Windows log files indicates that it shut down because of power loss about 15 hours after the initial freeze.The bluetooth mouse was installed with standard Windows driver. Tablet is European / Nordic version manufactured 12. jan 2014. Bios is 95CN12WW, 25.12.2013. I do really hope Lenovo manage to sort of the trouble with this tablet. Its quite nice, and I like it except the scary feeling of being stuck with a brick.

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