Minecraft says that I need a new Java plug in but I can't find one from Support. I thought Mountain Lion had the latest java.

I have just installed Mountain Lion and now cannot access Minecraft. It is telling me I need another Java plug in, but I thought that Mountain Lion includes the latest java. Has anyone else experienced this and do they know how to get the plug in?

Hello:
Have you run software update after the install?
In any event, go to utilities>java preferences. Open that and follow the prompts, if any.
Barry

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F.F. keeps telling me i need an ActiveX Plug-in but i can not find one for 3.5.11. This is the first time i have ever had a problem and totally lost here...please help. Jared

I was going to add some new ringtones to my cell and in trying to listen to the samples i keep getting the Firefox needs to an ActiveX Plug-in would i like to be directed to where it is but nothing there matches....
== This happened ==
Just once or twice
== Every time i have tried to go to site to review ring tones...

Firefox, and most other browsers except IE, does not use ActiveX. See [[ActiveX]]
You can try this add-on to see if it will allow you to listen to the ring tones by using IE's rendering engine in a Firefox tab:
https://addons.mozilla.org/en-US/firefox/addon/92382/
Note that the support for your version of Firefox is scheduled to end in August 2010 (see info at top of this page: https://www.mozilla.com/en-US/firefox/all-older.html . You may want to consider upgrading to the more current version: http://www.mozilla.com/en-US/firefox/all.html
Also see:
http://support.mozilla.com/en-US/kb/Upgrading+to+Firefox+3.6#What_s_new_in_Firefox_3_6_
http://support.mozilla.com/en-US/kb/Updating+Firefox
http://support.mozilla.com/en-US/kb/Installing+Firefox
https://support.mozilla.com/en-US/kb/Custom+installation+of+Firefox+on+Windows
'''''Other Issues''''': ~~red:You have installed plug-ins with known security issues. You should update them immediately.~~
'''Update Java''': your ver. 1.6.0.19; current ver. 1.6.0.20 (important security update 04-15-2010)
(Firefox 3.6 and above requires Java 1.6.0.10 or higher; see: http://support.mozilla.com/en-US/kb/Java-related+issues#Java_does_not_work_in_Firefox_3_6 )
''(Windows users: Do the manual update; very easy.)''
~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/
See: '''[http://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox#Updates Updating Java]'''
Do the update with Firefox closed.
'''NOTE:''' Java version 1.6.0.21 has been released. It is mainly an update for developers of Java applications and most users do not need to be concerned about downloading version 1.6.0.21. '''''At this time''''', the update option in existing installations of Java 1.6.0.20 are not updating to version 1.6.0.21; '''''at this time''''', it must be manually downloaded and installed. According to the Java release notes:
''"'''Bug Fixes'''''
''Java SE 6 Update 21 does not contain any additional fixes for security vulnerabilities to its previous release, Java SE 6 Update 20. Users who have Java SE 6 Update 20 have the latest security fixes and do not need to upgrade to this release to be current on security fixes."'' Source: http://java.sun.com/javase/6/webnotes/6u21.html
'''Install/Update Adobe Flash Player for Firefox (aka Shockwave Flash)''': your ver. 10.~~red:0 r32~~; current ver. 10.1 r53 ('''important security update 2010-06-10'''; see: http://www.adobe.com/support/security/bulletins/apsb10-14.html)
~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/
See: '''[http://support.mozilla.com/en-US/kb/Managing+the+Flash+plugin#Updating_Flash Updating Flash]'''
-'''use Firefox to download''' and '''SAVE to your hard drive''' (save to Desktop for easy access)
-exit Firefox (File > Exit)
-''In Windows,'' check to see that Firefox is completely closed (''Ctrl+Alt+Del, choose Task Manager, click Processes tab, if "firefox.exe" is on the list, right-click "firefox.exe" and choose End process, close the Task Manager window'')
-''In Windows,'' double-click on the Adobe Flash installer you just downloaded to install/update Adobe Flash
-when the Flash installation is complete, start Firefox, and test the Flash installation here: http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_15507&sliceId=1
*'''NOTE: On Vista and Windows 7''' you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen). See this: http://vistasupport.mvps.org/run_as_administrator.htm
*'''NOTE for IE:''' Firefox and most other browsers use a Plugin. IE uses an ActiveX version of Flash. To install/update the IE ActiveX Adobe Flash Player, same instructions as above, except use IE to download the ActiveX Flash installer. See: [[ActiveX]]
*Also see: http://kb.mozillazine.org/Flash ~~red:'''''AND'''''~~ [[How do I edit options to add Adobe to the list of allowed sites]]
'''You '''~~red:'''MAY'''~~''' need to Update Adobe Reader for Firefox (aka Adobe PDF Plug-In For Firefox)''': your ver. N/A; current ver. 9.3.3 (important security update release 06-29-2010; see: http://www.adobe.com/support/security/bulletins/apsb10-15.html)
~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/
See: http://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox#Installing_and_updating_Adobe_Reader
''You may be able to update from the Adobe Reader installed on your system'' instead of going to the Adobe site and downloading. Open the Adobe Reader installed on your system (''in Windows, Start > Program Files, find and click Adobe Reader to open''), click Help, click Check for Updates. Allow the download/update to occur. If you use this method, no need to proceed with the instructions below, '''but''' do look at the two bulleted items at the bottom "'''NOTE for IE:'''" and "Also see:". Restart Firefox and check your new version here: http://www.mozilla.com/en-US/plugincheck/
''If you go to the Adobe site to download the current Adobe Reader:''
-'''use Firefox to download''' and '''SAVE to your hard drive''' (save to Desktop for easy access)
~~red:-See the images at the bottom left of this post to see the steps to take on the Adobe site~~
-exit Firefox (File > Exit)
-In Windows: check to see that Firefox is completely closed (''Ctrl+Alt+Del, choose Task Manager, click Processes tab, if "firefox.exe" is on the list, right-click "firefox.exe" and choose End process, close the Task Manager window'')
-In Windows: double-click on the Adobe Reader installer you just downloaded to install/update Adobe Reader
*'''NOTE: On Vista and Windows 7''' you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen). See this: http://vistasupport.mvps.org/run_as_administrator.htm
*'''NOTE for IE:''' Firefox and most other browsers use a Plugin. IE uses an ActiveX version. To install/update the IE ActiveX version, same instructions as above, except use IE to download the ActiveX installer. See: [[ActiveX]]
*Also see: http://kb.mozillazine.org/Adobe_Reader ~~red:'''''AND'''''~~ [[How do I edit options to add Adobe to the list of allowed sites]]

I want to download Keynote to my computer that I run 10.6.8 on. But I get a message that says that I need 10.7.4 or higher. Where can I find a version of Keynote that I can download to my computer?

I want to download Keynote to my computer that I run 10.6.8 on. But I get a message that says that I need 10.7.4 or higher. Where can I find a version of Keynote that I can download to my computer?

Purchase Mac OS X 10.8 from the Mac App Store. If it reports that 10.8 is incompatible with the system, choose About this Mac from the Apple menu. If the computer has a Core 2 Duo or better processor, phone the online Apple Store and order a download code for Mac OS X 10.7. If not or you don't want to upgrade, check sites such as Amazon or eBay for the DVD.
(71736)

I purchased adobe acrobat pro last summer and was never able to get it to work. I gave up on it but am in immediate need of use of the program. Every time I try to use it it says that I need to enter a serial number but my serial number never worked from

My serial number does not work and never worked, is there any way that I can be issued a new one?

Hello,
to search/verify/get your correct Serial number you should have a look there: Find your serial number quickly
Good luck!
Hans-Günter

HT4997 I made a movie on my ipad using iMovie. It says that it is in file sharing on itunes but I can't find file sharing.

This is for a class that I am taking and I also need to send the movie to my professor somehow. It is too long for youtube and too big for vimeo so I may need help with that too- once I find it on my desktop (imac).

What you share on iTunes file share is the project itself, not the final video. Press share > camera roll. And then you can access the video on explorer/finder as any other photo.

Pages downloaded, but I still can't open iCloud pages from iPad. Says that I need a new version of Pages on my Mac

For my Mac Pro, after I downloaded the new Mavericks OS, I downloaded the new pages. However, I still can't open iCloud pages from iPad. Says that I need a new version of Pages on my Mac.
Please help.

It appears that you are launching the old version, probably using an icon in your Dock. That icon is an alias & is not updated. You will need to go to your Applications folder & find the new Pages 5 icon & double-click it. Once it is launched, you can right-click on the icon & choose Options > keep in Dock from the contextual menu.

HT202879 I am stumped - trying to open a recent Pages file but error message says that I need a "newer version" of Pages. My software updates show that there are no updates available. I recently updated Pages but it is not consistent.

I am stumped - I am trying to open a recent Pages file (created with a newer software that I thought was correctly installed recently) but error message says that I need a "newer version" of Pages. My software updates show that there are no updates available. Pages 09 version 4.3 shows as my current version.

You have 2 versions of Pages on your Mac.
Pages 5 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5/5.01 can not open Pages 5.1 files and you will get the warning that you need a newer version.
Pages 5.1 sometimes can not open its own files and you will get the warning that you need a newer version.
Pages 5 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Anything that is saved to iCloud is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Apple has not only managed to confuse all its users, but also itself.
Note: Apple has removed over 95 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
Archive/trash Pages 5, after exporting all Pages 5 files to Pages '09 or Word .docx, and rate/review it in the App Store, then get back to work.
Peter

I created a file yesterday in Pages version 5.1. Today when I went to open the file a box popped up saying that I needed a newer version pf Pages to open the file. Any thoughts??

I created a file yesterday in Pages Version 5.1. Today I went back to open that file and a box popped up saying I need a newer version of Pages to open that file. Any thoughts??

You have 2 versions of Pages on your Mac.
Pages 5.2 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5.2 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Older versions of Pages 5 can not open files from later versions of Pages 5.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Anything that is saved to iCloud and opened in a newer version of Pages is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Apple has removed almost 100 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
Peter

About MS silverlight! Went to Bing-maps. Got a message saying that I needed a newer version of Silverlight. Can't find silverlight on my McBook Pro. Does it come loaded on OS X, Safari, any Apple software? I do not recall ever installing it? Download it?

About MS silverlight! Went to Bing-maps. Got a message saying that I needed a newer version of Silverlight. Can't find silverlight on my McBook Pro. Does it come loaded on OS X, Safari, any Apple software? I do not recall ever installing it? Should I follow the pop-up warningg and download it?

Thanks John Galt,
I will do that. Hopfully there will be not compatibility issues. A-NmN.

Hello after updating to the new iTunes i got a box saying that i needed a new version of Apple Mobile Device Support and ihat i should uninstall iTunes and Apple Mobile Device Support then install iTunes again. I have been unable to uninstall itunes

Hello- after updating to the new iTunes i got a box saying that i needed a new version of Apple Mobile Device Support and ihat i should uninstall iTunes and Apple Mobile Device Support then install iTunes again. Problem is I have been unable to uninstall itunes, can't find the installation files .msi. I'm using Windows XP.
Help!

Problem is I have been unable to uninstall itunes, can't find the installation files .msi.
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

TS1702 i have a ipod touch 2g and after a restore none of my apps will restore because it says that i need a newer version of the ipod software to run them they all work fine till i did the restore . is there any way to get them back ?

i have a ipod touch 2g and after a restore none of my apps will restore because it says that i need a newer version of the ipod software to run them they all work fine till i did the restore . is there any way to get them back ?

Your only way is if you have the version that was compatible on your computer such as in the recycle bin/trash or in a computer file backup. In that case delete the current version that is in your iTunes App library and replace it with the older version. Then sync.
Also see:
Recover Older Versions of iPhone Apps After Updating — Apple News, Tips and Reviews

I am trying to restore an older iPod Touch, but do not have the passcode. I am getting an error message saying that I need to free up some space, but I cannot because I don't have the passcode and have never synced this device to my account. Help..

I am trying to restore an older iPod Touch, but do not have the passcode. I am getting an error message saying that I need to free up some space, but I cannot because I don't have the passcode and have never synced this device to my account. Help..

If it is asking for the screen-lock passcode then:
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
Otherwise follow varjak paw recommendation

In my app store i have one update which is angrybirds so i go to update it despite me not have and it say that i need to sign into (my) account i have two unauthorized apps FCP 10 and Motion 5 and i tried the other hack thingy help?

n my app store i have one update which is angrybirds so i go to update it despite me not have and it say that i need to sign into (my) account i have two unauthorized apps FCP 10 and Motion 5 and i tried the other moving the masreceipt thingy help?
<E-mail Edited by Host>

Have you checked to see whether the App Store appis hidden via Settings > General > Restrictions > Installing Apps being set 'on' ?

HT4759 When I try to run iCloud for my PC, an error comes up that says I need windows XP or later. This article says that windows7 will work. I have windows7, but I can't install or run iCloud. What else do I need to do?

When I try to run iCloud for my PC, an error comes up that says I need windows XP or later. This article says that windows7 will work. I have windows7, but I can't install or run iCloud. What else do I need to do?

Can you attach a screenshot?
*http://en.wikipedia.org/wiki/Screenshot
*https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem
Use a compressed image type like PNG or JPG to save the screenshot.
Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
*Press and hold Shift and left-click the Reload button.
*Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
*Press "Command + Shift + R" (MAC)
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"
SeaMonkey

I am trying to add my sons email address to our family apple id but it says that it already associated with another apple id. How can i find out what the apple id is and take his email address off that one?

I am trying to add my sons email address to our family apple id but it says that it already associated with another apple id. How can i find out what the apple id is and take his email address off that one?

You may be able to find your Apple ID at Look up your old and forgotten Apple ID

Minecraft says that I need a new Java plug in but I can't find one from Support. I thought Mountain Lion had the latest java.

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