Mini 210 Ethernet Port Cover

I just received my Mini 210 yesterday, and have a problem.
The cover for the ethernet port is very loose. Basically, if you pick up the netbook, it falls out. I spent over an hour on the phone with tech support, who finally told me they could not help me. They gave me a ticket number and a number to call today (800-728-9665 - Starbucks, as it turns out).
It seems to me that I may just be missing a small part. Nothing seems broken. Have other Mini 210 owners noticed this issue?
EDIT:
I just found a part number:
   589680-001: Rubber Kit (not illustrated, includes 4 rubber feet and RJ-45 cover)
There are no rubber parts in or around the port. Could this be the problem

Hello Jason,
Make a New Location, Using network locations in Mac OS X ...
http://support.apple.com/kb/HT2712
10.5.x/10.6.x/10.7.x instructions...
System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.
The interface that connects to the Internet should be dragged to the top of the list.

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    Message was edited by: Velkey-Solvberg

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    You can use OpenDNS for looking up web addresses.
    Put these numbers in Network>TCP/IP>DNS Servers for a try...
    208.67.222.222
    208.67.220.220
    I think they now pretend you need to join to use, but you don't.
    https://www.opendns.com/homenetwork/start/device/apple-osx-tiger
    (Please note that you do not need to a joint Open DNS to use it.)
    http://discussions.apple.com/message.jspa?messageID=5908432#5908432
    Google provides free dns lookup too. There numbers are:
    8.8.8.8
    8.8.4.4
    Robert
    =======================================================
    I suggest that you try pinging Google.com.
    Macintosh-HD -> Applications -> Utilities -> Terminal
    mac $ ping -c4 google.com
    PING google.com (64.233.187.99): 56 data bytes
    64 bytes from 64.233.187.99: icmp_seq=0 ttl=245 time=177.617 ms
    64 bytes from 64.233.187.99: icmp_seq=1 ttl=245 time=251.899 ms
    64 bytes from 64.233.187.99: icmp_seq=2 ttl=245 time=169.291 ms
    64 bytes from 64.233.187.99: icmp_seq=3 ttl=245 time=250.119 ms
    --- google.com ping statistics ---
    4 packets transmitted, 4 packets received, 0% packet loss
    round-trip min/avg/max/stddev = 169.291/212.232/251.899/38.894 ms
    mac $ ping -c4 64.233.187.99
    PING 64.233.187.99 (64.233.187.99): 56 data bytes
    64 bytes from 64.233.187.99: icmp_seq=0 ttl=245 time=176.723 ms
    64 bytes from 64.233.187.99: icmp_seq=1 ttl=245 time=247.889 ms
    64 bytes from 64.233.187.99: icmp_seq=2 ttl=245 time=176.890 ms
    64 bytes from 64.233.187.99: icmp_seq=3 ttl=245 time=244.623 ms
    --- 64.233.187.99 ping statistics ---
    4 packets transmitted, 4 packets received, 0% packet loss
    round-trip min/avg/max/stddev = 176.723/211.531/247.889/34.744 ms
    mac $
    Analysis: If you cannot ping Goolge.com but you can ping 64.233.187.99, then you need to enter you dns address. For some reason Mac OS X sometimes doesn't set the dns. You can set it manually.
    apple > system preferences > network
    tcp/ip tab and enter address of dns servers
    example 162.33.160.100
    You will need to use a different number.
    PS.
    You are a little short on stating results. You state what you did, but I have to guess the result.
    Did: X
    Result: Y
    Did:
    1) Power Book's ethernet cable plugged into router port 5. Working to yahoo.com.
    2) Unplugged power book's ethernet cable from router
    3) Plugged eMac's ethernet cable into port 5.
    Result: eMac using Firefox was not able to access yahoo.com
    Robert

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