Mini 311 Sound Stutter

Hello all,
I upgraded my HP Mini 311 that came with Windows XP to Windows 7. Following the upgrade I found that I have issues with my audio stuttering/skipping. I've tried uninstalling and installing drivers. I currently have the IDT High Definition Audio CODEC and NIVIDIA High Definition Audio drivers installed in my sound section of the device manager.
This is driving me crazy.
It happens when steaming audio via podcasts, Pandora, etc.
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View Solution.

I found a solution on myhpmini.com I've posted it below for anyone else with this problem:
Here's a quick guide to fix the stuttering problem.
* Disclaimer * I take no responsibility if this fubars your Mini. Do this at your own discretion.
Open Control Panel -> Device Manager. Go to IDE ATA/ATAPI Controllers. Choose the Nvidia nForce Serial ATA Controller.
Go to the Driver tab. Click Update Driver. Choose Browse my computer for driver software. Click Let me pick from list of device drivers.
Select the Standard AHCI 1.0 Serial ATA Controller. Click Next, Okay, or whatever it asks for, and you're done.
The computer will need to reboot twice - once for the controller, and a second time to redetect the hard drive.
Cheers!

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Sound click skip stutter mini 311

I upgraded my Hp Mini 311 from Win 7 Home Premium to Win7 Pro.
Since then every audio track I have skips EXACTLY 20 seconds from the end of a track (just like a dirty cd) regardless of the track length. I'm also unable to restore the mini to factory defaults, and I can't get a reply from Hp customer support for restore disks or help or warranty, despite many attempts.
I tried a fix in another thread which was unsuccessful.
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Please, for the love of god and all that is holy, someone help me!

I found a solution on myhpmini.com I've posted it below for anyone else with this problem:
Here's a quick guide to fix the stuttering problem.
* Disclaimer * I take no responsibility if this fubars your Mini. Do this at your own discretion.
Open Control Panel -> Device Manager. Go to IDE ATA/ATAPI Controllers. Choose the Nvidia nForce Serial ATA Controller.
Go to the Driver tab. Click Update Driver. Choose Browse my computer for driver software. Click Let me pick from list of device drivers.
Select the Standard AHCI 1.0 Serial ATA Controller. Click Next, Okay, or whatever it asks for, and you're done.
The computer will need to reboot twice - once for the controller, and a second time to redetect the hard drive.
Cheers!

HDMI sound distortion on a mini 311

When playing through the TV using HDMI the sound is badly distorted, no matter how low the sound level is set on the computer or the TV. I've updated the Nvidia drivers (sp45034.exe) but it made no difference. I've flashed the BIOS too. If I play the same recording through the computer speakers, it sounds fine.
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Thanks in advance - Chuck

I have the exact same issue. I have been asked to return for repair (which I did). Service center "reassembled" the unit. Obviously they never checked the issue because once received back, the problem continued (no change from before). Very frustrating.
Tested two HDMI cables, and two TV's. Same garbled audio on all equipment. Audio is fine on built in soundcard/speakers.
Bought this to be able to stream on the TV... so much for that idea.

HP Mini 311 1037 that is having sound issues.

have an HP Mini 311 1037 that is having sound issues. It sounds as if it is going through a spring reverb effect. Is this something that can be corrected? Can the sound card be replaced on this mini? please help.

Try the following steps.
1. Open up device manager.
2. Locate your audio driver.
3. Right click and uninstall the driver.
4. Go to the toolbar in device manager and select "scan for hardware changes."
5. After it completes, reboot the computer.
Try the audio now and let me know if it continues to have the same issue.
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

Hp mini 311 1000nr speaker problem.

i got my mini 311 1000nr 2 months ago. All of a sudden last week, the left speaker started producing sounds all staticy and annoying. The right speaker was totally fine. I then turned off the left speaker and only used the right speaker. Now all of a sudden the left speaker makes the noise all staticy. Im pretty sure its not a computer error because when i plug in external speakers it sounds fine. The speakers are made by altec Lansing.

Do you get this static when the charger is plugged in. If so then it can be interference. However if you dont get any static from the headphone or plugged in speakers the you internal speakers is faulty.

Anybody can tell who to contact in hp toget results, I have a mini 311-1037nr

i have a mini 311-1037nr notebook, warranty expired, but the speakers never worked. the audio codecs and other operatiional programs are correct. I had a hp assistant cheecked the computer fron their side and said everything is working, but I still do not have sound.

corcel2000 wrote:
Hi. I have been looking all over HPs website, and the web for the Win 7 wireless driver for my new HP Mini 311-1037NR adaptor and it is no where to be found. The driver page on HPs site for this model has zero drivers listed, just the recovery kit fot $16. Anyone has any suggestions?
I did a clean install of Windows 7 Enterprise on my mini, this is why I ran into this issue. Under device hardware I can see the "network controller" has the yellow question mark. I can't even tell what kind of chipset they used.
Any help would be appreciated.
Thanks
corcel2000 wrote:
Hi. I have been looking all over HPs website, and the web for the Win 7 wireless driver for my new HP Mini 311-1037NR adaptor and it is no where to be found. The driver page on HPs site for this model has zero drivers listed, just the recovery kit fot $16. Anyone has any suggestions?
I did a clean install of Windows 7 Enterprise on my mini, this is why I ran into this issue. Under device hardware I can see the "network controller" has the yellow question mark. I can't even tell what kind of chipset they used.
Any help would be appreciated.
Thanks

T520 - 42435gg / Sound stutter and slow Graphic performance with Intel Rapid Storage AHCI Driver

Hi everybody,
I have serious Problems with my 42435gg
Any time I install the Intel Storage AHCI Driver (I've tried plenty of different versions) which is suggested by System Update I experience a horrible Sound stutter and slow Graphic performance in Windows 7 64-Bit.
The funny thing in this case: If the external e-sata port is connected the problems do not occur. If the port is unused again, the stutter begins immediately.
The only thing I can do is using the Windows internal Storage Driver with which I am not able to use my DVD recorder for example.
The device was sent to lenovo for hardware testing with no result. It was sent back without any repairing.
Anybody experience on this?
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Did you try the 11.5 RST beta? Load up DPClat and see if DPC conditions are favorable.
What are you using to check graphics performance?
W520: i7-2720QM, Q2000M at 1080/688/1376, 21GB RAM, 500GB + 750GB HDD, FHD screen
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HP Mini 311 Blue Screen

I am on my second HP Mini 311 netbook running Windows 7 Home, with a Verizon internal wireless card.
Both machines have the exact same problem. Blue Screen.
I found the following on the Verizon blog.
The problem is identicle to mine. Help please!
"I have an HP Mini 311-1037 netbook running windows 7, with a Verizon internal wireless card (HP un2400). I'm having intermittent crashes (BSOD) which always happen immediately after I terminate a wireless connection and then shut down VZ access manager. Basically, when I exit the program, the program window goes away, I see a smaller dialog box showing that the wireless card is powering down, and then the dreaded blue screen pops up. The error message code is BUGCODE_USB_DRIVERS. That error message seems odd since the internal card is not a USB device. However, when it powers up, I see a driver loading that is called "Qualcomm HS_USB_QDLoad So far, I've had 8 of these crashes. The event log always shows the same error message as the cause of the unexpected shutdown: bugcheck 0x000000fe (0x00000008,0x00000004, 0x852f05d4, 0x00000000) After the crash screen, windows tries to restart and fails. It then offers me the option of running a startup repair. That always fails. So then I have to do a system restore (roll back to an earlier restore point). That works, but it totally hoses up my A/V software. It then takes about 20 minutes to get that fixed. On balance, a real horror show. After the last two crashes, I discovered that if I decline to run startup repair, and just keep trying to do a normal reboot, then after the second or third try, it will start up OK without doing any repair or system recovery. That is also hard to figure out. HP technical support hasn't been very helpful so for. The HP support forum shows messages from a couple other owners of the same model net book who are reporting the same problem, so there may be a generic problem here. I tried updating the wireless modem firmware, using the latest download from HP. I was OK for 4 days, and then had 2 more crashes." .

I have had the same issue since I purshased the netbook last March. I have called both Verizon and HP in regards to the issue. First Verizon has told me that it is a HP issue and then i get connected to HP. I am on the phone with them for 5 hours cuz they want be to do re-do my network and other stuff. After a couple of days samething. Call back and the samething. I have called 5 times already until I talked to someone two days ago in Verizon IT department. The rep told me not to use the VZ access program due to some issues they are having with Windows 7. I tried to use my netbook this morning and I got the blue screen again without using the VZ access program. So I dont know anymore. You really have to pull your teeth out to get the right help from both companies. I am gonna try and call again later today and see what happens. Why can't us the customers get the proper help and no wasting our time.

Mini 311 - RAM and OS question (UK based)

I'm very interested in the Mini 311, because it is one of the few netbooks with both HDMI and VGA outputs that is in my price range (with decent enough graphics to do what I want with it).
But being in the UK, there is not yet any sign of a Windows 7 model (I spoke to HP sales on the phone, and they're not even sure IF it will make it over here, let alone WHEN).
I wouldn't mind this so much, as I still like XP, and am not likely to use many (if any) of Windows 7's new features on a netbook... But i've also heard that the XP models have a max RAM limit of 1GB, where as the Windows 7 models can be upgraded higher. Is this true?
If that IS the case, then i'd like some further opinions:
1. Is the Mini 311 still an adequate netbook with XP and 1GB of RAM... I will be using it for: Documents, Videos, Web-Surfing/MSN/Skype, and older games (particularly emulators of old consoles, such as SNES, Gameboy Advance, and N64 - via the HDMI port onto an HDTV).
2. Is it worth me holding out to see if a Windows 7 model DOES come out in the UK... Or would it even be worth me getting a relative in the US to purchase one and send it to me (apparently all I need to do is buy a different AC adapter)? Or is the XP model good enough?
3. Any better options for a netbook that has both HDMI and VGA, and has enough power to do what I want?
*EDIT* I also read somewhere that XP gives almost an hour better battery life than 7 with a 6-cell battery... any ideas whether that's true, or close to true?
Thanks for any assistance!!

azz1844:
1. Is the Mini 311 still an adequate netbook with XP and 1GB of RAM... I will be using it for: Documents, Videos, Web-Surfing/MSN/Skype, and older games (particularly emulators of old consoles, such as SNES, Gameboy Advance, and N64 - via the HDMI port onto an HDTV). Absolutely. Unless you are doing graphics or video editing you'll love it.
2. Is it worth me holding out to see if a Windows 7 model DOES come out in the UK... Or would it even be worth me getting a relative in the US to purchase one and send it to me (apparently all I need to do is buy a different AC adapter)? Or is the XP model good enough? I wouldn't wait. Even here in the states the mini are only coming with Win 7 Premium, which doesn't run all older programs compatible with XP. Win 7 Professional will run all XP programs but it'll cost ya!
3. Any better options for a netbook that has both HDMI and VGA, and has enough power to do what I want?
Nope. I wanted want you wanted and love this mini 311. I was looking at a new Dell Inspireon (sp?) of some sort but ended up with the 311.
*EDIT* I also read somewhere that XP gives almost an hour better battery life than 7 with a 6-cell battery... any ideas whether that's true, or close to true? I read that too but I think the test comparision was only running minumum applications. Regardless, XP will provide somewhat longer battery life but I wouldn't let that be your deciding factor.
If you end up with a 311, make to update the drivers. It took me awhile struggling to get the HDMI out untill I realized I had to update the video AND audio drivers.
cheers
-Ben

Hp mini 311 purchased from verizon

i have an hp mini 311. it is running horribly slow and stops and crashes, to the point where it is not hardly usable. ive run several virus and malward programs and all say its clean.. ive done the obvoius such as deleting cache and temp file... in any event i am giving the computer to my daughter to use and want to just restore it to the factory setting or just reburn the operating system to the machine which should take care of whatever the problem is. when i click the "restore to factory settings" option, it tells me to insert the windows operating disc. dont have one because this unit doesnt have a disc drive. i did purchas an external usb drive, which works quite well.. so........ what is the easiest way to restore this machine back to original ? there are no files on the machine that i can not do without.

Did you try Pressing F11 right after pressing power on button?
Sorry because of different timezone I might not be able to help/reply you right away.IF that happens I deeply apologize!
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My first HP Mini 311 experience. (horror story)

Service Order number:
AQB780 - 01
Well this all started the 20th of April when I purchased a 311 from Ecost.com: http://www.ecost.com/Detail.aspx?edp=55 ... =155441519
I then received it on the 22nd, opened it up from the sealed HP box and upon first firing it up while charging the battery, I discovered it was getting very hot. So I downloaded some temp monitor utilities only to find out that it was hovering around 87c on the CPU!! Then upon doing more research on this very site, I found that there is supposed to be a fan working, and clearly mine did not work at all!
I was so mad! So I contacted Ecost to return it and they tell me: "Dear Valued Customer,
Thank you for visiting eCOST.com.
We received the request for Return Authorization for the HP Mini 311-1037NR 1.60GHz Intel. Please be advised that we are in strict policy that should you find problems with the HP unit, DOA or defective, you are to contact the Manufacturer (HP) directly."
So I contacted HP and created a support ticket, they shipped me out an overnight fedex box that arrived the next morning, I thought great, this should be quick... I avidly check my Repair Status on HP and they say it will be returned on the 30th of April, only 6 days from when it was received. About 5 days in I notice that my status had not changed, so I called support up and they told me there is a delay on a part and 2 calls later and one request to bump it up to a Case Manager, they update my status to this: "Hewlett-Packard is awaiting the arrival of a part to complete your product repair.
Expected Delivery Date:05/14/2010"
THREE FRIGGIN WEEKS!?!? So today I finally talk to a Case Manager on the phone after returning her call, Nice lady named Jeanette or Jennifer (I think) tells me that there's nothing they can do in terms of shipping me out another refurb/new unit but she will talk to the service department to try and escalate the repair and let them know it is a high priority repair.
So now I'm sitting here, without my Mini, not even 1 hours worth of use, with 10 more days to go ALSO with the chance of it being delayed yet again...
This is ridiculous, how does HP techs miss the fact that the fan is not even working, what kind of half-assed diagnostics do they do???? And how is a simple 20 minute fan replacement job taking over 3 weeks to fix, all because of a backorder.
I really, really hope this case manager pulls through for me.
HP needs to really get their QC in check.
/end rant

*FINAL UPDATE!!*
Just got off the phone with Jennifer my case manager, who did an amazing job. I'm getting a brand new HP Mini 311-1037 spec for spec match as my old one send to me in a few days! It's confirmed, the 2 and a half week wait was worth it.
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Now I have an extra battery as well And a 1gb stick of DDR 1066 to sell (if anyone is interested)
Hp support was a little gruesome on the wait times, but in the end I am a happy satisfied customer. Thanks HP!

Tecra S11 mini Dsiplayport - sound output

Hi,
I have read the user manual and I did not see anything about mini Displayport sound output.
Is Tecra S11 supports sound output via mini displayport?
Are there any mini displayport to HDMI cable which supports sound to send video and AUDIO to my LCD TV?
Thank You

Hey thank you for this info. In the past this port was used for Video signal only.
After your info about working sound Ive found info that audio support was added in 2009.
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It is really interesting that just several Toshiba notebooks are offered with this port.

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Can anyone tell me what internal HSDPA modem is compatible with the HP Mini 311-1000?
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I contacted HP support on chat for this same question. Aparently its only used for a WWAN card for mobile wireless coverage. I figured maybe install a HD encoder to play HD movies better but hp support says no. Might try anyway lol
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You're welcome
All the best,
DP-K
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Mini 311 Sound Stutter

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