Mini DisplayPort + Cinema Display woes

So we have this brand new MacBook Pro, and a Mini DisplayPort to DVI adapter was purchased to hook it up to a 20" Cinema Display, but it has this weird problem. If the MBP goes to sleep while hooked up to the second monitor, and then you wake it up, the second monitor flickers on and off wildly, also showing some bizarre colored lines. This happens roughly 75% of the time the Mac is woken up from sleep while plugged into the display.
Unplugging the DisplayPort and plugging it back in will solve the problem. So my question is, what could be causing this? At first I figured it could be the Mini DisplayPort adapter itself, but the problem seems to be too consistent for that to be the case. The problem ONLY happens when waking from sleep, and works totally fine otherwise. Could it be the MBP itself? Any thoughts?

There are NUMEROUS thread now about this in the Display forum, so please feel free to check them out. It's a bug that affects anybody with an external display. I'm hoping Apple fixes it soon....
http://discussions.apple.com/thread.jspa?threadID=1772394&tstart=0
http://discussions.apple.com/thread.jspa?threadID=1760586&tstart=0

Similar Messages

How to connect 3x mini-displayport cinema displays to Mac pro

I'm looking for recommendations on how to connect 3 27" Apple cinema displays to a new Mac Pro (single card).
2 connect direct to the mini-displayports; but which adapter converts DVI-D to mini-displayport (not mini-displayport to DVI-D)?
Any suggestions/recommendations with a link would be appreciated.

In addition to the one from Atlona, there are:
<http://www.gefen.com/gefentv/gtvproduct.jsp?prod_id=9898>
<http://www.kanexlive.com/c247dl>

Use Mini DisplayPort to DVI adapter to connect Mac Mini to Cinema Display?

Hi
I have a new-to-me current model Mac Mini and want to use it with my 20" Cinema Display (model A1081).
The Mac Mini instructions say to use the HDMI port on the Mac Mini with a DVI>HDMI adapter cable. I seem to have only a DVI>Mini DisplayPort adapter cable. I'm guessing this will be OK to use, but don't want to fry the system straight out the box
Can anyone confirm it's OK to use DVI>Mini DisplayPort connection to drive the display?
TIA
Jim

Thanks for the reassurance BSteely!
One thing I've seen when rummaging through the forum is a suggestion that with MDP>DVI adapter is problems with display waking from sleep. Short of setting it not to sleep, is there a workaround to wake it up again if it doesn't respond to usual stimuli?
TIA
Jim

Mac Mini + A1038 Cinema Display does not work

Hi,
I have a 2009 model Mac Mini with mini-dvi and mini-display port's on the rear. I can connect any of my DVI based monitors to the mac mini using either the mini-dvi to dvi cable or the mini-displayport to dvi cable. All monitors except for the A1038 model Apple Cinema Display.
The cinema display works with 3 other computers with DVI ports, turns right on and is detected right away. When plugged into the mini it does nothing. Sometimes I can get it to work with the mini-dvi to dvi adapter but that is sporadic.
This is the same behavior with a 2009 model mac book pro and macbook. Using the mini-displayport to dvi cable the cinema display does not work but 3 other monitors do.
So my question is, why does apple hardware only work with non-apple hardware?

Is the A1038 the old, plastic Cinema Display that doesn't have a power cord or power supply? It only has a video cable with the special ADC on it? If that's the case, it needs this to run from a newer Mac:
http://store.apple.com/us/product/M8661LL/B

IMac 2011 Mini Displayport not displaying 1080p

Hi all,
So my 2011 21.5' iMac is only allowing me to display at 1080i with my mini displayport to HDMI adapter. When I go up to 1080p the TV has no signal.
To check that the TV was able to show 1080p, I connected it to my 2009 macbook pro and sure enough it can display in 1080p. So now I am
sure it is not the TV, but the computer. I'm using a monoprice adapter bought in 2009 before thunderbolt was available. Could my problem be solved
by buying an updated adapter?
This is what I'm looking at:
http://www.monoprice.com/products/product.asp?c_id=104&cp_id=10428&cs_id=1042802 &p_id=5311&seq=1&format=2#description
Thanks.

Hi Eric,
Could my problem be solvedby buying an updated adapter?
I'd certainly give it a try.

IMac mini displayport blank display on boot

I work in a school and we use iMacs as classroom machines for teachers. The iMacs are plugged in to vga projectors and are setup to clone in Windows. This worked fine on all our iMacs with mini dvi ports. We've just bought two lots of new iMacs with mini displayport connectors. The first lot came requiring a firmware update, the second lot were already up to date. The first lot seem to have issues where they forget that the projector is connected. The only way to get them to recognise the projector again is to unplug and replug the adaptor. This is a minor annoyance but tolerable - although the old dvi port iMacs just pick up the projector and adjust the resolution automatically. The second lot which came with the most recent firmware pre-installed seem to get stuck booting Windows when the displayport to vga adaptor is plugged in. It gets to the black screen (before the Windows logo appears) and then stops. Pressing enter seems to get it past this and continue the boot process - as if it needs some kind of user input. This is more of an annoyance because it makes doing updates remotely which require a reboot impossible and expecting staff to remember to boot their computers without the adaptor plugged in seems a bit ridiculous. I've tried updating to the latest NVIDIA drivers but the problem persists. Has anybody experienced this and does anybody have a solution?

So this is weird, playing around with the brightness controls seems to have fixed the problem - And yes I did try that yesterday but for some reason today that did the trick.

KVM switch one Cinema hd display (dvi) with macpro (dvi) and macbook pro (mini displayport)

I want to use a KVM switch to share one display with two computers.
Computer one is: MacPro 1,1 dual core 2.66 Ghz with two DVI ports.
Computer two is: MacBook Pro 4 core 2.66 GHz with one Mini Displayport.
Display is: Cinema HD Display with DVI connector.
To do that KVM switches only use (at least that is waht I found) one system either DVI or Mini Displayports
http://www.gefen.com/kvm/dproduct.jsp?prod_id=3113
DVI --> KVM SWITCH<-- DVI
                     V
               DVI (monitor)
http://www.atlona.com/Atlona-2x1-Mini-DisplayPort-KVM-Switch.html
Mini Displayport (Macpro) --> KVM SWITCH <-- Mini Displayport (Macbookpro)
                                                         V
                                                 DVI (monitor)
However what I want is:
DVI (Macpro) --> KVM SWITHCH<-- Mini Displayport (Macbookpro)
                                       V
                              DVI(monitor)
I couldn't find an existing KVM switcher that does this.
Then there is the following solution
DVI (Macpro) --> KVM SWITCH <-- ADAPTER (Mini Displayport to DVI) <-- Mini Displayport (Macbookpro)
                                    V
                            DVI(monitor)
The question is: Will this work?
I've been told that adapter behind adapter never works. Hope someone can help with this before spending money on nothing.
Thanx David

Maybe you're right just try and see if I can return the stuff if it's not working.
I won't be using a higher resolution then 1920 x 1200 however I still would buy the adapter
Mini DisplayPort to Dual-Link DVI Adapter
http://store.apple.com/us/product/MB571Z/A?fnode=MTY1NDA3Ng
for connecting macbookpro to KVM DVI switch.
However if there's still someone with experiencing the exact same thing I would be much obliged.

Mac Mini 2012 and I want to use a new 27" Lighting Display and my old 27" Cinema Display as a second Monitor

Evening all,
I have a Mac Mini that I have been using a 27" Cinema Display on for a couple years - works GREAT, love the Mini and that display. The Cinema Display has Power for a Laptop, USB connector and a Mini Display Port connection on it.
I am a Guitarist / Songwriter and I use Pro Tools a lot. So I thought I would invest in the new Lightning Display for my Mac Mini. I would get the extra ports for Firewire, and USB, as well as now I could "Daisy Chain" my old Cinema Display off the new Lightning Display.
WHAT A PAIN IN THE BUTT THIS HAS TURNED INTO !!!! I have honestly spent more than 6 hours trying to find adapters or ways to make these monitors BOTH work at the same time with the Mac Mini ( you know, a Dual Monitor Setup . . .)
HELP !!!
1 - If I could find a HDMI MALE to Mini Display Port FEMALE adapter, I would run it on the HDMI interface - apparently no such adapter exists.
2 - You apparently can NOT daisy chaine the Cinema Display off the Thunderbolt Port on the new Monitor ( silly that that does not work, but it does not )
I am really stuck here - how do I get these monitors to work as "Dual Monitors" on the Mac Mini ???
Thanks !

The HDMI port won't work for a 27" monitor, it maxes out at 1920*1200...
Supports dual simultaneous displays -- 1920x1200 on an HDMI display or a DVI display using the included HDMI-to-DVI adapter and 2560x1600 on a Thunderbolt or Mini DisplayPort display or even a VGA display (with adapter). Thunderbolt is backwards-compatible with Mini DisplayPort-equipped displays as well as adapters that are compatible with Mini DisplayPort (DVI, VGA, dual-link DVI and HDMI).
http://www.everymac.com/systems/apple/mac_mini/specs/mac-mini-core-i7-2.3-late-2 012-specs.html

Connecting a January mini DisplayPort MacBook Pro to the display of a May Thunderbolt iMac

I generally had the impression that Thunderbolt displays will have some level of compatibility with Macs shipped before the Thunderbolt transition which began with the February 2011 MacBook Pros, and awaiting on the Mac Pros. This impression of mine was a reason for purchasing a Thunderbolt iMac as opposed to a DisplayPort Cinema Display and a Mac mini combo. If I buy a Thunderbolt cable, is it possible to connect a mini DisplayPort Mac to a Thunderbolt display, such as that of the Thunderbolt iMacs?
Inevitably, during the transition, we are going to have a mixture of displays and Macs of the two interface varieties. No one is going to throw away everything pre-Thunderbolt, just because they bought a single Thunderbolt product. If not compatible, is there an ETA for the DisplayPort-Mac-to-Thunderbolt-Display compatibility bug fix?

The TB display specifically calls for the System Requirements of a "Thunderbolt enabled Mac"...
From the product specs on Apple's page:
http://store.apple.com/us/product/MC914?mco=MTgwOTQzMzk#overview
BUT!!!!! You may have been confused by peoples reference to Legacy devices since the new Mac's (w/ TB) CAN be connected to old "Legacy DISPLAYS" (mDP).
So if you have the older (mini Display Port) display, you can still use it by plugging it into the TB port of a newer Mac (w/TB).
But the opposite is Not true... Older machines (without TB) can Not power and utilize the newer Thunderbolt Displays.

Apple Support for purchase of AppleCare for Mac Mini / Cinema Display Combo

Below is an email that I recently submitted to Apple for feed back on the support system. I am writing here to find out if anyone might have any ideas about how to address this issue without resorting to a 2 hour wait on the phone (my last experience with Apple support). I have redacted some info with ID's and Case numbers as I know Apple does not actively monitor these forums so it would not make sense for them to be posted.
Here is the question:
How do others in the Apple community feel about the points that I make in this email? I am curious to know if I am off base in my expectations or if what I am requesting is reasonable?
Here is the email:
As someone who has spent 15 years as a web professional and has purchased/approved for purchase more than $1 Million dollars in Apple products, I have to say my recent experience with Apple customer service has been incredibly lackluster and almost insulting. Here is the issue that I am trying to resolve (not why I have written this email):
I recently purchased a mac mini and cinema display and in addition purchased apple care for both. I only received confirmation of apple care for the mac mini. Hence I have an issue.
Fail #1) I was asked when trying to register the apple care I purchased at MacAuthority, that I need to upload a receipt. I uploaded said receipt and then waited. Some time later I recieved an email (Jan 21) with with the following information - Case ID: XXXXXXXXXX / AppleCare Registration Number: XXXXXXXXXXXXX / Product Case ID: XXXXXXXXXXX saying my information had been received. I then responded to the email (Jan 21) saying that I did not see an option during the registration for registering both the monitor and the mini. I figured this was based on the registration number and maybe just did not show in the front end. I then waited 7 days to send another email (Jan 28). No response.
I typically spend my evenings taking care of things like this, as I can almost always address them through a couple of emails and it is done. I don't have time to sit on hold during the day waiting for a live person. Especially when I am doing work that ensures I can buy the product of the company I am waiting on hold with. Instead I try to rely on the most efficient method, which most companies have realized is email communication, when it is implemented properly.
Fail #2) Rather than making a call to Apple Support on my dime (during the day), I instead head over the support site thinking that at a minimum I would find a contact support form or an auto ticking email address. Heck maybe I would even be able to look up the case ID. To my surprise, there was no contact form, there was no support email address.
Fail #3) I then started hunting for the next logical step. I saw the link to the Express support and thought - "ah cool, they have a routing system to get my need to the right person/department". Errrrrr - wrong. Although that is what it appeared to be, in the end I was presented with only one option. Call back later. Seriously. SERIOUSLY
Fail #4) Now, after having spent more than 2 hours of my time trying to get this issue resolved, I am still going to forced to talk to someone on the phone. This is so incredibly insane for a modern web business who supposedly is fanatical about their customers!
I surely hope that this changes or my last purchase will be MY LAST PURCHASE. I have had so many experiences in the last 3 years that made me feel like I was inconveniencing "Apple". I am about to give up on the brand. There is a "greedy" feeling that I get when dealing with Apple rather than on of "wonderment"
There are lots of other options that I know provide a better customer experience. Why would I choose Apple over them? I dropped the iPhone for this reason and went to Android after having multiple issues with a support need that later ended up being a known hardware issue with the iPhone 3G.
I currently own two mac mini's, 1 cinema display, a 17" loaded MBP, a 15" loaded MBP, two airport extremes, an airport express and an iPad. I have spent over $11K with Apple personally in the last 2 years and I cannot get an option to contact someone by email or file a trouble ticket?
I truly hope someone has taken the time to fully read this email, as I cannot imagine that this is the message that Apple wants to send to its customers. If you have read this and can be so kind as to respond, I will gladly give you some other insights about how Apple can better serve its customers. If you can help me with my support issue, even better.
Jamie

Fail #1) I was asked when trying to register the apple care I purchased at MacAuthority, that I need to upload a receipt. I uploaded said receipt and then waited. Some time later I recieved an email (Jan 21) with with the following information - Case ID: XXXXXXXXXX / AppleCare Registration Number: XXXXXXXXXXXXX / Product Case ID: XXXXXXXXXXX saying my information had been received. I then responded to the email (Jan 21) saying that I did not see an option during the registration for registering both the monitor and the mini. I figured this was based on the registration number and maybe just did not show in the front end. I then waited 7 days to send another email (Jan 28). No response.
It's not clear to me on what information you were expecting from them. Did you, however, check the status of the coverage here to see if perhaps the coverage was registered correctly?
https://selfsolve.apple.com/agreementWarrantyDynamic.do
Fail #2) Rather than making a call to Apple Support on my dime (during the day), I instead head over the support site thinking that at a minimum I would find a contact support form or an auto ticking email address. Heck maybe I would even be able to look up the case ID. To my surprise, there was no contact form, there was no support email address.
Apple does not provide support via email (except for the iTunes Store) and never has. Whether or not you wish to consider this a "fail" is your call, but they have always provided support only via the phone except for a short experiment with live chat which I believe they've abandoned.
Fail #3) I then started hunting for the next logical step. I saw the link to the Express support and thought - "ah cool, they have a routing system to get my need to the right person/department". Errrrrr - wrong. Although that is what it appeared to be, in the end I was presented with only one option. Call back later. Seriously. SERIOUSLY
Seriously. Though I think you misread. The option is available for you to set up a time when they can call _you. Or you can just elect to call later. It's your choice which you select.
Fail #4) Now, after having spent more than 2 hours of my time trying to get this issue resolved, I am still going to forced to talk to someone on the phone. This is so incredibly insane for a modern web business who supposedly is fanatical about their customers!
See number 1.
I surely hope that this changes or my last purchase will be MY LAST PURCHASE.
Suit yourself. I very much doubt that Apple will change their policy, since it's been the same for many years. There's nothing anyone here can suggest to change things or address them differently. You'll have to talk with them on the phone if the registration didn't go through as expected. Again, you can set up a time when they will call you so as to avoid waiting on hold.
Regards.

No Video from Mini-DisplayPort or DVI, only Dual-Link DVI

Just got my new Mac Pro 6-Core delivered. Out of the box, there were problems. I have a Dell 27" monitor that takes Dual-Link DVI, DisplayPort, or HDMI and a Dell 22" monitor that takes DVI, VGA, or HDMI. I am using a DisplayPort to Mini-DisplayPort cable to connect my 27" monitor to the Mac Pro and a DVI cable for my 22" monitor. I have the ATI 5870 graphics card installed OEM.
The problem is that the graphics card appears to not be switching to Mini-DisplayPort or DVI for output. It only works when I plug in a Dual-Link DVI cable to my 27" monitor. At that point, I get a video feed on my screen on a hard boot. At this point, I can then plug in my Mini-DisplayPort cable to my Mac Pro and unplug the Dual-Link DVI cable, and it switches video feeds perfectly. The problem then is that when I restart the computer, or power off and power on, the problem starts all over again. I HAVE to boot using the Dual-Link DVI cable for anything to work.
Ideas? Called AppleCare, waiting on engineering to see what they have to say. All the cables work perfectly when I plug them into my MacBook Pro (Late 2008). I am stumped.

I seem to be having similar problems. I bought the same system (6-core Westmere with the 5870 graphic card installed OEM) last month and I seem to be having problems running two Dell monitors which I know to be perfectly fine.
For the past month, I've been using a 24" Dell U2410 monitor with my Mac Pro using a DVI cable. Absolutely no problems at all. I then purchased another 24" Dell U2410 with the intention of running with dual displays. To prepare for this, I bought two mini-DisplayPort to DisplayPort cables from Monoprice. When I finally received the second display, I turned off the computer, hooked up both monitors through DisplayPort using the two mini-DisplayPort connections on the graphics card and turned on the system. I got two black screens. I tried to use keyboard commands to bring up the shutdown dialog box but it wasn't working. So I was forced to do a hard shutdown by holding down the power button for 10 seconds.
I went through a series of combinations of power cycles for the displays and computer and still two black screens. Finally, I went back to square one, a single display through a DVI cable. Again, a black screen. At this point, I disconnected the display from the computer. Power cycled the display (this initiates the self-test for the Dell display), hooked it up to the Mac Pro, turned it on, and it worked. I had one working display. Then I plugged in the second display using the mini-DisplayPort to Display port cable and that worked also. Finally, two working displays. For some reason, the Mac Pro recognized the display using the DisplayPort as the primary monitor. I rebooted the Mac Pro and the monitors continued to work properly. I booted into Windows 7 and again, no problems. I went back to OS X and used the computer for the night. When I was done, it put it to sleep.
This morning, when I tried to wake it up, same problems. I had to go through a series of power cycles and cable swapping to finally get a single screen to work.
I went through some of the troubleshooting documents here in the Support area and found this one:
http://support.apple.com/kb/HT4279
I am going to pick up the Apple mini-DisplayPort to DVI adapter and try running the display as two DVI monitors. Hopefully this will fix those problems. If the AppleCare engineer is able to give you anymore information, please let us know. This is a worrisome issue.

How to connect a 2009 Cinema Display with mini DisplayPort to modern card

Hello:
I am ready to install a new NVidia Quadro K5000 for Mac in my not so old Mac Pro 4,1 (2009). I already installed Mountain Lion (10.8.3) as required. The problem is that the Mac Pro came with a Led Cinema Display which apparently only can be connected with a mini DisplayPort plug and the graphics card only have DVi and DP 1.2. I tried to find an adapter but the ones I have find are minidp male to DVI female and obviously I need a minidp female to DVI or DP female.
I will appreciate any help.
Alex Sierra

The fifth and sixth item on this page are DisplayPort male to Mini DisplayPort female "Extension cables". Under US$6 plus shipping from a reputable seller:
http://www.monoprice.com/products/subdepartment.asp?c_id=102&cp_id=10246#1024602

Can I connect a 24" Cinema Display with mini DisplayPort in to HDMI out?

I have a 24" LED Cinema Display that I want to use with a new 15" Retina MacBook Pro I will soon be purchasing. Using cable adaptors, would it be possible use the new Macbook Pro's HDMI port to connect to this Cinema Display? I understand that this does not work with the newer Thunderbolt displays because Thunderbolt only adapts in one direction, but since this is an older Mini Displayport monitor would it work? My goal is to keep both Thunderbolt ports available for storage I/O untill Apple releases an update to the Thunderbolt display later this or next year. Thanks for your advice!

Yes, in this scenario, I'd connect the display to one of the Thunderbolt ports and use a USB hub for additional I/O. Here's my current I/O needs:
1) esata (with port multiplication)
2) gigabit ethernet
3) firewire 800
4) USB keyboard
5) 3-port USB hub (iOS, bluetooth charger, misc USB2 or 3)
6) monitor
My current plan is to use
1) thunderbolt 1 - display
2) thunderbolt 2 - firewire 800
3) USB3 1 - esata
4) USB3 2 - USB3 hub - gigbit ethernet and all other USB devices
Does this seem like a resaonable set-up in terms of maxing I/O bandwidth? My main concern is if the USB2 devices on the USB3 hub will throttledown my gigabit ethernet speeds.
Thanks for your advice!

How to connect 22" Apple Cinema Display with ADC to Mini DisplayPort?

What are my chances to connect a 22" Apple Cinema Display with ADC connection to my new MacBook Pro with its Mini DisplayPort? Is there a combo possible of some adapter with some cable for instance?

You need a Mini DisplayPort to DVI adapter
<http://store.apple.com/be-fr/product/MB570Z/A?fnode=MTY1NDA5OQ&mco=MTEwMjYzNzQ>
followed by a DVI to ADC adapter
<http://store.apple.com/be-fr/product/M8661Z/B?fnode=MTY1NDA5OQ&mco=MTE0ODUyODQ& s=topSellers>

I have a Samsung Laptop but would like to use Cinema Display with mini displayport. Is that possible?

I have a Samsung Lap top but would like to use Cinema Display. The only connections on my lap top is HDMI and VGA. How can I get it to work?

Thanks Malcolm. I saw this on the apple site
Kanex C247D Single-Link DVI to Mini DisplayPort Converter
Will that work?
I also spoke to someone at apple..They told me to get 2 cables. Mini DisplayPort to Dvi and Dvi to Hdmi..Connect the 2 and it will work...Do you think it will work? Just to save$$$

Mini DisplayPort + Cinema Display woes

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