Mini freezes on a song then....sad icon

i couldn't find a similar problem on the posts. however i am very tired and it is possible i missed it. 2 problems
my ipod will play but:
1. it will never play the first song in a playlist. it shows the 1st song- doesn't play it and immediately goes to the second song.
2. in shuffle mode or on a playlist, it will randomly freeze on a song, I'm then unable to go back to the last song or forward to the next. i'll reset it after if freezes and then I get a sad ipod icon. the ipod turns back on and the playing, freezing, sad ipod icon cycle repeats.
i sent it to apple to haved them look at it/fix it under apple care and they said they found nothing wrong with it.
I reset it after getting it back and the problem still exists.....
should i send it back again for repair? anyone's thoughts are appreciated.
thanks,
melissa

It sounds like your microdrive (the unit that holds the songs on a mini) is wearing out. Explanation to both problems:
Problem 1: Your microdrive is loading the song slowly, so the iPod assumes its not playable, and skips to the next track. If you hit the << (Previous Track) button until you get to the 1st track, it should play then.
Problem 2: Similar to the first one. Your iPod has to look all over the microdrive to find the song when it shuffles. As far as freezing, it may be loading the song so slow, that it takes longer to load the song than the actual song is (thus freezing at the point it loaded at).
Whats probably wrong with the microdrive: It seems to me that its possible that the head in the microdrive (the unit that reads the tiny CD-like disc in the drive, like a record player but smaller) is misaligned, causing the problems. This can be why the sad face is occuring (takes a long time to load the iPod firmware, so the bootloader assumes theres a hardware issue, and gives the sad icon, but is able to finally finish loading, thus able to work again.
What to do about it:
First, I'd read fellow Discussion member Mitch751's guide to how to fix this. Click on this link:
<a class="jive-link-external-small" href="http://">http://discussions.apple.com/message.jspa?messageID=5634635#5634 635
If none of the suggestions in his post were helpful to you, then you need a new microdrive in your iPod (or, if you'd rather, a new iPod, as this part can be rather expensive).
Message was edited by: AquaStreak

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    Exclamation point and folder and nothing else
    Spank your iPod
    http://www.youtube.com/watch?v=3ljPhrFUaOY
    http://discussions.apple.com/thread.jspa?messageID=3597173#3597173
    Exclamation point and folder and nothing else
    http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
    What should I do with my iPod? Send it or keep it?
    http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
    Strange error on iPod (probably death)
    http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
    Sad Face on iPod for no apparent reason
    http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
    Meeting the Sad iPod icon
    http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
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    ello,
    If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
    http://docs.info.apple.com/article.html?artnum=60983
    If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
    Make sure you do all the following “TRYs”
    A. Try to wait 30 minutes while iPod is charging.
    B. Try another FireWire or USB through Dock Connector cable.
    C. Try another FireWire or USB port on your computer .
    D. Try to disconnect all devices from your computer's FireWire and USB ports.
    E. Try to download and install the latest version of iPod software and iTunes
    http://www.apple.com/ipod/download/
    http://www.apple.com/itunes/download/
    F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
    http://www.apple.com/support/ipod/five_rs/
    G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
    http://docs.info.apple.com/article.html?artnum=93651
    If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
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    A. Try to connect your iPod with another computer with the iPod updater pre-installed.
    B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
    For Mac computer
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    3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
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    Go to folder “My Computer”
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    Now select “Format”
    Eject your iPod and do a Reset
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    Tips
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    b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
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    http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
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    iPod 1G to 3G: "REW", "FFW" and "Select"
    iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
    You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
    Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
    B. Format your iPod with a start disk
    I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
    If none of these steps address the issue, your iPod may need to be repaired.
    Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
    Or visit your local Apple Retail Store http://www.apple.com/retail/
    In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
    http://www.ipodresq.com/index.php
    Just in case that you are at the following situation
    Your iPod warranty is expired
    You don’t want to pay any service charges
    You are prepared to buy a new one
    You can’t accept the re-sell value of your broken iPod
    Rather than leave your iPod as paper-weight or throw it away.
    You can try the following, but again, only do it as your last resort and at your own risk.
    Warning ! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
    Last Resort Level
    1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
    In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
    http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
    2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
    http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
    Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
    2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
    What should I do with my iPod? Send it or keep it?
    http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
    Strange error on iPod (probably death)
    http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
    Sad Face on iPod for no apparent reason
    http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
    Meeting the Sad iPod icon
    http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
    Sad faced iPod, but my computer won’t recognize it?
    http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
    iPod Photo: unhappy icon + warranty question
    http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
    4th Gen iPod Users - are we all having the same problem?
    http://discussions.apple.com/message.jspa?messageID=2235623#2235623
    Low Battery, and clicking sounds
    http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
    Sad faced iPod, but my computer won’t recognize it
    http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
    Sad iPod solution
    http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
    Re: try to restore ipod and it says "can't mount ipod"
    http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
    iPod making clicking noise and is frozen
    http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
    I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.

  • IPod Classic freezes while adding songs when only half-filled

    I'm trying to be as detailed for best results.
    I have an 80 GB iPod Classic. Running on 4 years since I purchased it. Treated well, not overplayed, charged frequently, etc.
    Recently I've had problems when it comes to adding music, however. At a certain point when the harddrive is filled (somewhere close to 50%), it seems to not be able to add any more songs. For instance, I have somewhere around 6,000 songs in my iTunes library. After restoring and trying to copy over them all, the system hangs at just around 5,500 tracks. Then it is unable to sync. Then it is unable to eject. Then it is an annoyance.
    After a very frustrating day of attempting to figure out the problem, I have concluded what is NOT the problem.
    USB ports - I've used all of them, tested with other devices, have never had problems in the past
    USB cable - switched between two different ones. I've been able to connect and edit titles/album art without any problem
    iTunes - used a third party software to manage iPod and it had the same problem; I've also updated, reinstalled and downgraded to various versions as well
    Corrupt song/file - While iTunes may hang on a certain song when bulk syncing, trying again doesn't affect it.
    Diagnostics issue - used information found on these forums to check diagnostics levels and the numbers all look fine
    Uploading too many songs at once - I've gone through and uploaded each album INDIVIDUALLY and had the same problem around the same track number. I've even uploaded about 5,000 songs, ejected, hooked up and tried to continue later in the day and it still will eventually freeze up.
    That's about all I can think of. As of now my musical library just barely fits into this half-hearted iPod. I would really like to figure out if there's a fixable problem before I invest in more digital media.
    Is there any reason why my iPod would just sort of give up when the harddrive is half-filled?

    I was having the same problem. 
    I have an i pod classic 80GB (with the wheel) I think it's 5th generation
    I would start a Sync, it would sync 2 or 3 songs then stop or hang up, which did not interfere with any other function, so I would not say it froze.
    Once I ended the sync by clicking on the X next to the sync progress bar at the top of the window, I ejected the ipod and then plugged it in again.  Then  I selected my i pod under Devices in the menu on the left-hand side of iTunes.  Clicked on the summary tag.  Clicked on  "Manually manage music and videos" Clicked ok and apply.
    When in manual mode, you cn drag songs from  iTunes to the device icon in the sidebar. Once I downloaded the song or songs or album that was causing the problem, I then unselected manual load, and everything else was able to sync normally on automatic mode.

  • How can I show album art in the mini player when playing songs from a plugged in iPhone?

    How can I show album art in the mini player when playing songs from a plugged in iPhone?
    When I play from my phone and switch to the mini player it's always showing the music notes in the thumbnaill. It'd be nice if it could get album art off of the phone.
    I'm on iTunes version 11.0.4.4

    He @mracole,
    it is very nice that you post a solution to complete the library with artwork for album's that do not have an artwork. Your solution perfectly addresses the problem for assigning artwork, BUT this thread is about CHANGING artwork for albums already uploaded into iTunes Match. Just try to replace for example a blue artwork cover for an album with a red one. If you made it in a simple way (without deleting the album from iTunes Match and local changes on the files with an external ID3-Application or 2 or more iTunes libraries on different Mac's) this is the right place to give a solution. I really tried for hours to change the artwork to make them visible in landscape cover flow mode on my iPhone5. In rare cases I made it, but then the covers sometimes where restored to the old onces - exacly how it is mentioned by Starhawk
    As long as there is no simple way to change the cover of an iTunes Match stored album (you can change title, artist and so on without hitting "update iTunes Match" over all distributed Library on different devices - this date will be synchronized almost instantly) I considered the behaviour from iTunes as BUGGY! For me the local artwork cache (and if there is any iCloud artwork cache - I don't know) do not interfere with iCloud. Even when I delete the whole local cache (album artwork music - everything) I do not manage to change the artwork.
    Regards from Munich, Germany

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