Mini skips over purchased music...

When I select a song, whether it's in a playlist or library, it skips over the song. It seems to do this only with purchased music. What do I do?

I have tried everything...and my mini still won't play purchased music after 2-3 days.
I have tried to restore to factory settings. I have tried to restore in disc mode. I have de-authorized, and re-authorized itunes. I have rebuilt the itunes library. Nothing seems to work. I'm no ipod specialist, but I think there has to be a software problem that's causing this, not the ipod itself.
I have called tech support and spoken with them, and explained what I am experiencing and what all I have tried and their answer is that I have tried everything and that I should take it to a store and have them run a diagnosis on the unit. I did just that, the guys at the store erased the unit and reinstalled the software. I took it home synched it to my itunes and still 3 days later nothing...
I am guessing that apple cruises through these boards...I would like to challenge them to offer an explaination/solution to this problem. I know that I am not the only one experiencing this. I'm completely frustrated and trying to keep my cool here but I am really loosing patient with this product. So here is my plea...HELP!

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IPod skips over purchased music

I have a weird problem with my iPod, and I was hoping someone here could help me with it.
Every couple of weeks, my iPod goes through this weird stage. It will not play any of the songs I purchased from iTunes. I can click on them normally, but then it just skips over all of them instead of playing even one second. It plays all the songs from CDs and songs I had on my computer before just fine, but NONE of the songs I've purchased from iTunes.
Another weird part is that whenever I hook the iPod up to the computer, the problem goes away. But this doesn't help much, because I'm going to be away from my computer for most of the summer, and I would like a working iPod. Most of my files are from iTunes, too.
I know this is a really weird problem...I couldn't find anything on the apple FAQ, etc, so I'm sure it's not common. If anyone could help me with it, though, I would reallllllly appreciate it. Can anyone tell me why it does this, or (most importantly!!!!!!!) how to prevent it?

Welcome to Apple Discussions!
Make sure all the software on your computer and iPod is up to date...
iTunes
iPod Updater
Updating iPod's Software
Also, try the steps listed here...
http://docs.info.apple.com/article.html?artnum=303854
btabz

Ipod mini skips over downloaded itunes songs only

after downloading songs from itunes, the ipod mini skips over the songs after playing them 3 or 4 times

Make sure you have the newest version of iTunes and iPod Updater, and do a restore with the Updater and resync the songs via iTunes.
Generally skipping purchased songs are related to out of date software and updating and restoring or reputting them back on seems to help.

IPOD skips Itunes Purchased Music

If someone else has this problem and has fixed it please let me know!!
I am on my second IPOD mini. This one is having the same problem so I have deduced that it is in my ITUNES. I have only purchased music from ITUNES. The problem is that everytime I update my ipod it works about 2 or 3 uses then all of the purchased musics starts skipping and it will only play songs that are from a CD. I don't understand? Help if you can.!

Please someone - It has been 5 days since I asked Itunes for an answer and of course gotten no response.

Ipod mini not updating purchased music

I have purchased songs from ITunes, pluged in the mini and nothing happens. It says "updating Ipod" then thats it, nothing. I have 11 songs sitting in my library I can not get onto the Ipod. Have done all the trouble shooting it suggested online.Any suggestions?
Thanks,
Gina
mini

I followed the link you provided and yes I had checked my ipod for updates. It said my ipod was up to date. So I decided to reset the factory specks. I have all my music on cd's so no worrys. I will let you know if it works.
Thanks,
Gina

IPhone 5 skipping over every music track

As of this morning, when I tried to play some music on my phone before work, my iPhone 5 began skipping music tracks one by one until it gets to the last two tracks. It displays the art and title for a split second, then skips to the next song. Only the last two tracks in my "purchased" playlist will play now without skipping forward.
Anyone have a fix that doesn't require a restore?

(shameless bump to try and get some feedback)

Why is my mini skipping over songs?

My inner click wheel became stuck recently, and I could not adjust the volume nor scroll through the menus. Also, when I clicked the right side of the wheel to go to the next song, it would skip 5 or 6 songs-I could see the names flying by and it would start playing whatever it felt like, I guess.
So I brought it to an Apple store and they reset it which fixed the inner wheel. Now I can adjust the volume and scroll through the lists fine, but the skipping problem still exists. Any suggestions? Do I have to reset an option somewhere?

Try restoring the iPod software:
http://docs.info.apple.com/article.html?artnum=60983
These may also be useful:
http://docs.info.apple.com/article.html?artnum=300766
http://docs.info.apple.com/article.html?artnum=61018

IPod won't play purchased music from iTunes

I cannot figure out why my iPod mini skips over purchased music from iTunes. I looked at the files and they are .mp4 & there is a little lock symbol on the file. Someone help! I have already dowloaded the latest updates and nothing has changed...

I have the same problem as others mentioned here. I just updated my mini to 1.4, and iTunes to 6.0. Just purchased an album and went to play it and all the songs were just skipped over by my mini. Then checked and the same happens for all purchased music.
I then check in iTunes and everything plays fine there. Then uploaded the songs to my 40GB and everything plays fine on the 40GB. I recently updated the 40GB to the latest firmware as well.
The mini plays all other music just fine.

Mini skips purchased songs

My iPod mini skips over all but eight of my 210 purchased songs. I can usually reset it by plugging it back in to my PC. That has always worked in the past. However, this time around, it worked until I charged it and then started skipping again. I've tried to reset by holding down the Menu and Select buttons, and that doesn't work. Any help is appreciated, thanks!

See if the steps in this document resolve the issue:
http://support.apple.com/kb/TS1510
CG

Skipping Over Songs Randomly

my Mini skips over several (inconsistent number the most i have counted is 21 )songs without even hitting the forward button and also when i do press the forward. This occurs when i use the shuffle songs feature, my playlists, and every other feature to play the music (by album, artist etc)It will also start a playlist, but it will skim over all titles and then revert back to Music or Main Menu, never having played any the songs in the playlist. This occurs not only with purchased music but music I have added to my library from cds and other sources. Any ideas on how to repair this problem. I have already tried the 5R's
Windows XP
Compaq Presario Windows XP

I have tried everything...and my mini still won't play purchased music after 2-3 days.
I have tried to restore to factory settings. I have tried to restore in disc mode. I have de-authorized, and re-authorized itunes. I have rebuilt the itunes library. Nothing seems to work. I'm no ipod specialist, but I think there has to be a software problem that's causing this, not the ipod itself.
I have called tech support and spoken with them, and explained what I am experiencing and what all I have tried and their answer is that I have tried everything and that I should take it to a store and have them run a diagnosis on the unit. I did just that, the guys at the store erased the unit and reinstalled the software. I took it home synched it to my itunes and still 3 days later nothing...
I am guessing that apple cruises through these boards...I would like to challenge them to offer an explaination/solution to this problem. I know that I am not the only one experiencing this. I'm completely frustrated and trying to keep my cool here but I am really loosing patient with this product. So here is my plea...HELP!
Dell 5100 Windows XP

Ipod skips over songs

my ipod mini skips over songs when i select them to play. This doesnt happen all the time but it seems to happen about have way threw the battery life. I also have to press the selecdt button to turnn it on or else it wont come on.
What should i do?

I had this problem with my ipod and it was annoying. I can help. Go to your I-Tunes and go to your ipod. Next click the ADVANCED button from your toollbar. The click de-authorize ipod then you will have to go through a bunch of steps like entering your password. Then after it is all done eject your ipod (hint:after you've clicked de-authorize/authorize ipod a window will pop up and you will have two choices i forget them but click the second one). After you are done your ipod will be fixed and ready to go! Its an annoying but fixable problem. Enjoy your ipod.

My phone as working fine until suddenly 90% of my music, most purchased, skipped over in shuffle. i then looked again and it had a little red circle next to the song and it wont play. It works fine on my iTunes on my laptop but not on my iPhone 4

My phone as working fine until suddenly 90% of my music, most purchased, skipped over in shuffle. i then looked again and it had a little red circle next to the song and it wont play. It works fine on my iTunes on my laptop but not on my iPhone 4

Reset the PRAM
Reinstall the operating system from the dvd (you will not loose your data)

Purchased Music Download... Frozen for over 12 hours!

Album: Pinoy Ako
Songs: 14
Price: $9.99
11:50PM - Purchased 2 Singles and Album with iTMS $15 card. Balance is now $0.90
11:52PM - The 2 singles and 4 (out of 14) album songs downloaded. Downloading is frozen. I rebooted the computer, many times. Same result!
iTunes displays, "Downloading 1 of 10 Laklak". Bar stopped at approximately 40%. Laklak is a 3 minute 9 second song! The bar does not move and no more songs are downloading.
At around 2:30AM, I sent my FIRST E-Mail message to iTMS customer support, and got rewarded with an auto-reply letter. No human response!
At around 7:30AM, I sent my SECOND E-Mail message to iTMS customer support, and got rewarded my second auto-reply letter. This time, I've asked for a refund... For 4 out of 14 songs purchased for $9.99+tax, I should be refunded $2.85+tax. Still no human response! I turned off the computer at 7:45AM.
At 11:45AM, Seattle Local Time, I turned on the computer, and started up iTunes. Sure enough, iTunes offered to look for Purchased music, and surprise: "Downloading 1 of 10 Laklak" Downloading Bar permanently frozen at approximately 40%. The bar stops below the letter "w" in "Downloading".
Balance is $0.90... $7.14 LOSS and NO Human Response from Apple!
This album is on my dad's account. He is 70 Years Old, so I am configuring his iPod Shuffle. Unfortunately, iTunes Music Store gives a BAD impression to my 70 Year Old Father.
I have written Apple, demanding the refund... Also, I have stated that I will NOT make any further purchases in iTMS unless I get a refund. I have purchased videos such as Law & Order SVU, Conviction, Blade, A-Team, and Knight Rider. I guess I paid Apple too much money to fill up my 30GB Video iPod.
My Dad's computer is a Intel Mac Mini (Single Core) with iPod Shuffle.
My computer is an iBook G4 with 30GB Video iPod.
My internet connection is 5Mbps DSL. (A 3-minute song in iTMS should not take 12 hours to download!)
Does anyone have a phone number to iTunes Music Store? Sending E-Mail to their customer support is wasting my time. (Allocated 2 hours, not 14 hours!) I plan to Snapshot the screen and post it on my .Mac web page, or better yet, make a podcast of the Frozen Download... Somebody in Apple must know that this was my 1st Album purchase and that I will start advertising Album downloading feature of iTunes is not stable. In fact, once a download is frozen, no other "Protected" downloads can happen.
iTMS should charge ONLY when 100% of the music was successfully downloaded, not before. Can't buy anything for $0.90! Over the past 12 hours, I paid $2.01 for each of the 7 songs I have downloaded and they are NOT videos!
Last time I had a frozen download was in April 2006... That only lasted about two (2) hours. And Apple responded to E-Mail within 30 minutes.
Anyone have any ideas on how to get a refund from Apple?
iBook G4 Mac OS X (10.4.7) AMD Sempron Laptop (SUSE Linux 10), Dell Inspron Laptop (Ubuntu Linux), Nokia 770

There is no phone number for the iTunes Music Store;
the web form is the only contact. Give them a bit of
time; you just contacted them late last night, and it
often takes them 72 hours to respond. And their first
response (once you get through the automated replies
is very unlikely to be a refund; more likely they'll
offer suggestions as to how to get the downloads to
work.
On that subject, here are a couple of things for you
to check:
- make sure that your father's system has the latest
version of QuickTime and iTunes;
- check to see if your father's system has any sort
of download/web accelerator. Those almost always
cause problems with the iTunes Music Store.
and of course check with his Internet service
provider to make sure they're not having router
problem, as has sometimes been the case (one recent
one in, I believe, Canada caused all sorts of problem
for iTMS users and it wasn't Apple's fault at all).
Good luck getting it all sorted out.
My Dad's Computer: intel Mac Mini (Single Core)
Before starting up iTunes on my dad's computer, I had to remove his expired .Mac account and perform a software upgrade to 10.4.7. The computer had all the software updates performed by 11pm Tuesday night. His account is a regular account and my account on the computer is an Admin account.
iTunes 6.0.5 (20) on the Intel Mac Mini. Software Update says there are no more software updates.
My dad's iTMS account is a different account from what I am using. I use my iBook G4 right next to my dad's Mac Mini. Both computers are running iTunes. Both computer have fast connections through 5Mbps DSL.
On my dad's computer, I have the Apple firewall disabled and the DSL router configured as DMZ to that computer. iTMS fails to download everything that was purchased.
Considering that the firewalls are not the problem, I restored the firewalls.
On my iBook G4, my iTunes work fine, I can download the Free stuff from iTMS. I will not make a purchase until my Dad's iTMS account gets all the songs.
On the Mac Mini, another song downloaded after restarting iTunes three more times.
I think there is a BUG within iTunes... It does NOT timeout and does NOT display any errors. Also, there is NO way to skip a song and have it download later. The downloading sequence is permanent, set by the billing computer.
The downloads stop at the same point, the bar stops just below the "w" in "Downloading".
I wont have my dad's computer for too much longer... If I don't get any resolutions BEFORE my dad gets his computer back, I will just DISABLE iTMS on his iTunes, because this Apple problems are too much for a 70 year old man to deal with. I will teach him how to rip CD music into iTunes and have him put the music onto his iPod Shuffle.
In the Business World, TIME is precious... 72 hours can make or break a deal. In this matter, the Lack of Customer Support in a timely fashion can mean the Loss of another Customer. --- Maybe, by the time Apple does respond, I will answer them, "I fixed the problem and stopped using iTunes Music Store. We are now getting music by ripping audio CDs."

Ipod mini won't play purchased music after not plugged in

iPod mini, Windows XP system (sorry).
If iPod is plugged into the computer at least once every couple of days, everything's fine.
But if the iPod is left unplugged for more than 3 days, it skips over all the purchased music.
Copied music works fine. Just the purchased music.
Just updated to latest ipod software, no joy.
This has got to be an ipod software bug -- or perhaps a really dumb "misfeature". Has anyone else seen this?
Windows XP

If you have made sure that both the iTunes and iPod software are current and have deauthorized and reauthorized your computer, try this:
1. Deauthorize the computer.
2. Create a new user in the system.
3. Download the free song of the week from the iTMS in the new user account.
4. Play the song in that user account to authorize again.
5. Restore the iPod (using the iPod updater) in the new user account.
6. Sync just the free song of the week and see if it plays on the iPod.
If it does, you appear to have a corrupted iTunes library file, and you should recreate the iTunes library file in your normal user account, and then sync your music back to the iPod and all should be well.
The following articles will help you.
Authorization and Deauthorization.
How to create a new user account in Windows.
How to restore the iPod.
How to recreate your iTunes library.

TS1718 I have purchased two complete albums in the last three weeks, old Bob Seger and new Maroone 5, both have the same issue, only a few songs will play and will skip over the rest of the songs on IPod and on computer????

I have purchased two complete albums in the last three weeks, old Bob Seger and new Maroone 5, both have the same issue, only a few songs will play and will skip over the rest of the songs on IPod and on computer????

Assuming you are in a region where you are allowed to redownload your past music purchases, delete the corrupt tracks from the music section of your iTunes library, close & then reopen iTunes, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unchecked. This seems to help with partial downloads...
If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the "Report a problem" links in your account history, or via Contact Support.
See also:
HT5085 - iTunes in the Cloud and iTunes Match Availability
HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
tt2

Mini skips over purchased music...

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